CCX 010 - Hi-fi system AudioAffairs - Free user manual and instructions

USER MANUAL CCX 010 AudioAffairs

PRODUCT! We congratulate you on the purchase of your new 2.1 Sound System, and are convinced that you will be satisfied with this modern device. In order to guarantee optimal functioning and performance from your 2.1 Sound System at all times, and to ensure your personal safety: Before using the device for the first time, read through the operating instructions care- fully and ensure you comply with the safety instructions!

Retaining the manual

• All activities in relation to using or servicing this device must only be performed in the manner described in these operating instructions.

• Keep these instructions for reference.

• If you pass the device on to someone else, please include these operating instruc- tions. Intended purpose This device is … … an entertainment electronics device. … suitable for the reception and playback of audio signals from external devices via HDMI ARC, COAXIAL, AUX and Bluetooth connections. … suitable for audio playback via Chromecast enabled apps from devices net- worked in a WLAN network via the app “Google Home”. The device is intended for private use, and is not suitable for commercial use. Any other use or modification is excluded from the intended purpose. Article 2.1 Sound System Model CCX 010 Manual ID 05/18_CCX 010_V.2 Manufacturer Globaltronics GmbH & Co. KG Domstrasse 19 - 20095 Hamburg Germany Web www.gt-support.de _CCX010_Soundsystem_AudioAffairs.book Seite 39 Dienstag, 11. September 2018 10:11 10General 2.1 Sound System

Markings/symbols If necessary, you will find the following warnings in these operating instructions: DANGER! High risk: failure to observe this warning may result in injury to life and limb. WARNING! Moderate risk: failure to observe this warning may result in injury or serious material damage. CAUTION: low risk: failure to observe this warning may result in minor injury or mate- rial damage. NOTE: circumstances and specifics that must be observed when handling the device. Notes on the declaration of conformity Globaltronics GmbH hereby declares that this product is in compliance with the fundamental requirements and other relevant regulations of RED Directive 2014/53/EU, ErP Directive 2009/125/EC, Low Voltage Di- rective 2014/35/EU and ROHS Directive 2011/65/EC. The complete declaration of conformity and these operating instructions in PDF format can be found on the Internet at www.gt-support.de. This symbol identifies the product as a device of protection class II. Devices with this protection class possess a reinforced or double insulation. Rating plate The rating plate with the technical details can be found on the back of the device. Note on brand names Google, Chromecast built-in, and Chromebook are trademarks of Google LLC (Limited Liability Company). The Bluetooth

word mark and the Bluetooth logo are registered trademarks of the Bluetooth SIG, Inc. (Special Interest Group). Saving energy: fully automatic! NOTE: new automatic shutdown system! For reasons of statutory regulations regarding energy saving, this device has an automatic shutdown system. The device automatically switches over to standby mode if it has not received an audio signal for 15 minutes and has not been oper- ated. GB_CCX_010_Text.fm Seite 40 Mittwoch, 12. September 2018 12:01 12CUSTOMER SERVICE 41 Scope of supply

• Battery type CR 2025, 3 V (already inserted)

• Audio cable 3.5 mm jack plug to 2x cinch plug

• Audio cable 3.5 mm jack plug with 1x angle plug

• Operating instructions and warranty card

4. SAFETY INSTRUCTIONS

DANGER for children and people with disabilities

• Children must not play with packing material. Do not allow children to play with plastic bags. Danger! Risk of suffocation.

• This device can be used by children aged 8 and over and by people with reduced physical, sensory or intellectual abilities or lack of experience and knowledge, provided that they are supervised or have been instructed in the device’s use and have understood the resulting hazards.

• Children must not play with the device. Cleaning and maintenance by the user must not be performed by children without supervision. DANGER! Risk of electric shock due to moisture

• Protect the device from moisture, water drops and water splashes: there is a risk of receiving an electric shock. For example, never place vases or similar items full of liq- uid on or in the vicinity of the device.

• The device is not intended for operation in rooms with high humidity (e.g. bath- rooms). Observe the ambient conditions specified in the technical data.

• Avoid foreign objects and liquids entering the device.

• Should liquids or foreign objects get into the device, remove the mains plug from the power socket immediately. Have the device checked before using it again. _CCX010_Soundsystem_AudioAffairs.book Seite 41 Dienstag, 11. September 2018 10:11 10Safety instructions 2.1 Sound System

DANGER! Risk of electric shock

• If the mains lead or the device is damaged, immediately pull the mains plug out of the power socket.

• Do not use the device if there is visible damage to the casing or the mains lead.

• It is not permitted to make modifications to the device. Repairs to the casing and mains lead may only be carried out by the service centre. If the mains lead of this device is damaged, it must be replaced by a special power cable that is available from our service centre.

• Only connect the mains lead to a properly installed, easily accessible power sock- et. The power socket must still be easily accessible after connection.

• Lay all cables in such a way that they do not represent a tripping hazard.

• When setting up the device, make sure that the mains lead is not pinched or squeezed. Keep the mains lead away from hot surfaces and sharp edges.

• To disconnect the device completely from the mains, remove the mains plug from the power socket.

• Disconnect the mains plug from the power socket, ... ... when you are not using the device, ... if you want to clean the device and ... during thunderstorms.

• Never open the casing of the device - it does not contain any parts that require maintenance! When the casing is open, there is danger of death from electric shock.

• The device is not disconnected from the power supply when it is switched off. FIRE HAZARD

• Candles and other open flames must be kept away from the product at all times in order to prevent the spread of fire. DANGER from batteries

• Keep new and old batteries out of the reach of children.

• Batteries can be life-threatening. Therefore you should store batteries and the re- mote control out of the reach of young children. If a battery has been swallowed, medical assistance must be sought immediately. Otherwise the person who swal- lowed it may experience serious internal burns within 2 hours, which may prove fatal.

• The battery must not be charged or reactivated by other means, nor may it be dis- mantled, thrown into a fire or short-circuited. _CCX010_Soundsystem_AudioAffairs.book Seite 42 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 43 Safety instructions

• Clean the battery and device contacts before you insert the battery.

• There is a danger of explosion if the battery is not correctly replaced. Replace only with the same or an equivalent type.

• When inserting the battery, make sure the polarity is correct (+/-).

• Remove the battery from the remote control if you do not intend to use the re- mote control for a prolonged period. The battery might leak and damage the re- mote control.

• If the battery compartment will not close properly, stop using the remote control and keep it away from children.

• Do not subject the battery to extreme conditions, e.g. do not place the remote control on radiators or expose it to direct sunlight. Otherwise there is an increased danger of batteries leaking.

• Remove a flat battery immediately from the remote control! There is an increased danger of batteries leaking.

• If battery fluid has leaked out, avoid contact with the skin, eyes and mucous membranes. In the event of contact with the liquid, rinse the affected areas with copious amounts of clean water and consult a doctor immediately. WARNING of accidents caused by incorrect set-up

• Do not place television sets or other devices that are heavier than 35 kg, and/or whose base size is larger than 46 x 25 cm, on top of the subwoofer.

• Always place other devices centrally on the subwoofer so that they do not fall off. Please also note the drawing - see page 48. WARNING! Risk of material damage

• If the device is moved from a cold location to a warm location, condensate may form inside the device. Leave the device switched off for a few hours.

• Place the device on a stable, level surface.

• Please ensure adequate ventilation around the device. Keep a distance of at least 10 cm on all sides. Do not cover the device (e.g. with magazines, tablecloths, cur- tains, etc.).

• Set up the device in such a way that it is not exposed to direct sunlight.

• The device is fitted with non-slip plastic feet. As furniture is coated with a variety of different varnishes and acrylics, and treated with different cleaning agents, it cannot be completely ruled out that components are contained in some of these substances that could damage and soften the plastic feet. If necessary, place a non-slip mat under the device.

• Use a soft, dry cloth for cleaning. Do not use any corrosive or abrasive cleaning agents. These could damage the surface of the device. _CCX010_Soundsystem_AudioAffairs.book Seite 43 Dienstag, 11. September 2018 10:11 10Device overview 2.1 Sound System

Device - Front 1 Infrared sensor 2 LED Standby mode: lights up in red 3 LED AUX: lights up in green Bluetooth: - Connection established: lights up in blue - Searching for connection: flashing in blue OPTICAL: lights up in orange COAXIAL: lights up in purple HDMI ARC: lights up in white 4 LED Double flashes in white: device is in WLAN network setup mode Lights up in white: device is in Chromecast mode Double flashes in orange: software update 5 Lateral operating panel

Device lateral operating panel Device rear 6 Select input source 7 Switch on / to standby mode 8+ Increase the volume 9 Switch to Bluetooth 10 – Reduce the volume 11 Screws for wall bracket 12 AC~ Connection for mains lead 13 RESET Press button for approx. 3 seconds to reset the device to factory settings. 14 SUBWOOFER OUT Connection for the cinch plug of the subwoofer 15 OPTICAL Connection for TOSLINK cable 16 COAXIAL Connection for cinch cable 17 HDMI ARC Connection for HDMI ARC cable 18 SERVICE ONLY Only for servicing: USB connection 19 AUX Connection for 3.5 mm jack cable

When using Bluetooth: back to the beginning of the track (press 2x for previous track) 14 Switch on / to standby mode

• Completely remove all packaging components.

• Do not expose the device to extreme heat or moisture. Ensure that the device is well ventilated on all sides.

DANGER! Do not expose the device to extreme heat or moisture. Ensure that the device is always well ventilated.

• Always place the device on a level surface.

• Make sure that there is a power socket nearby.

• If you connect the device to a televi- sion, place the device as centrally as possible below the television. CAUTION: - Do not place a television or other devices on the subwoofer that are heavier than 35 kg. - Do not place a television or other device on the subwoofer whose base is larger than 46 x 25 cm. - Always place other devices centrally on the subwoofer so that they do not fall off. For this, please refer to the drawing below.

1. Decide where to place the 2.1 Sound System.

Always make sure that … - there is a power socket nearby; - there is enough space above, in case you want to place a television on the subwoofer; - a television and any other devices (e.g. set- top box, DVD player) can be set up nearby, in case you do not want/are unable to place them on the subwoofer.

2. Connect the source device(s) (see "Connecting external devices" on page 50).

WARNING! Please ensure the following when mounting on a wall: - The fixing material must be matched to the properties of the wall. If necessary, use fixing material other than that supplied. - Make sure that in the installation location there are no pipes or cables in the wall (e.g. electricity, water, gas). - If necessary, have the wall mounting carried out by an expert.

1. Release the 4 screws at the sides on

the back of the device.

2. Use these screws to attach the wall

bracket to the device.

3. Drill 2 holes at the same height at a

distance of 740 mm apart. The dis- tance from the television mounted above should be at least 50 mm.

4. Insert the rawlplugs into the drill

5. Tighten the screws in the rawlplugs.

Only screw these in until the heads of the screws are at a distance of 5 mm from the wall.

6. Insert all of the cables used into the connections on the back of the device.

7. Connect the mains lead to the device.

8. Hang the device on the screws using the wall brackets.

• Turn down the volume on the devices before you connect them to one another.

• Switch off all devices before you connect them to one another, and comply with the instructions for the devices that you wish to connect.

7.1 HDMI ARC CONNECTION

HDMI (ARC) ARC stands for “Audio Return Channel” and means that audio signals can be transmit- ted in both directions. A device equipped with HDMI (ARC) can both receive and trans- mit audio signals. HDMI (CEC) CEC stands for "Consumer Electronics Control". If two or more CEC devices are connect- ed to one another, then at least the basic functions such as switching on and off can be operated via a remote control. Example: the 2.1 Sound System is connected via a CEC enabled HDMI cable to a CEC enabled television. If the television is now switched on with the television remote con- trol, the 2.1 Sound System will also switch on. (However, the television must send and receive a signal. If, for example, the television is receiving the television signal via a set top box, this must also be switched on.) In order to be able to use the ARC function, external devices that are connected to the

2.1 Sound System must also have an ARC enabled HDMI interface. In combination with

... whether the external device has an HDMI ARC input. ... whether the ARC function can be used permanently on all HDMI connections on the external device or if the ARC function must be switched on first. Please refer to the manual of the external device.

2. If necessary, switch on the ARC function on the menu of the external device.

3. Use an HDMI cable to connect the HDMI ARC output of the external device to the

4. Press the button to turn on the 2.1 Sound System, and also turn on the external

6. Then start playback on the external device. If the connection is correct, you can

now control the sound of the 2.1 Sound System via the television remote control. NOTE: if you do not hear any sound from the 2.1 Sound System after a few seconds, set the audio output to PCM on the menu of the television.

7.2 OPTICAL CONNECTION

To connect external devices to the OPTICAL socket, you need a TOSLINK cable. The ca- ble is not included in the scope of supply.

1. Pull the protective cap out of the OPTICAL socket and remove any protective cap

from the plugs of the TOSLINK cable.

2. Use a TOSLINK cable to connect the optical output of the external device with the

3. Press the button to turn on the 2.1 Sound System, and also turn on the external

4. For playback, press the OPTICAL button on the remote control of the 2.1 Sound

System. The LED lights up in orange.

5. Start playback on the connected device.

The volume can be adjusted from the external device and via the 2.1 Sound Sys- tem. NOTE: it may be better to switch off the volume on the external device and listen to the sound only via the 2.1 Sound System.

6. Switch off both devices before disconnecting.

7.3 COAXIAL CONNECTION

NOTE: you may have to switch the sound output to the coaxial output on your televi- sion. To connect external devices to the COAXIAL socket, you need a coaxial cable. The ca- ble is not included in the scope of supply.

1. Use a coaxial cable to connect the coaxial output of the external device to the

2. Press the button to turn on the 2.1 Sound System, and also turn on the external

System. The LED lights up in purple.

4. Start playback on the connected device.

The volume can be adjusted from the external device and via the 2.1 Sound Sys- tem. NOTE: it may be better to switch off the volume on the external device and listen to the sound only via the 2.1 Sound System.

5. Switch off both devices before disconnecting.

The AUX socket allows you, for example, to connect the headphones or stereo output of your television. The cable must have a 3.5mm jack plug at one end for the AUX sock- et. Which plug needs to be on the other end depends on the audio output port of the external device. (An audio cable 3.5 mm jack plug to 2x cinch plug and an audio cable

3.5 mm jack plug with 1x angle plug are supplied.)

1. Use an audio cable to connect the audio output port of the external device to the

2. Press the button to turn on the 2.1 Sound System, and also turn on the external

tem. The LED lights up in green.

4. Start playback on the connected device.

The volume can be adjusted from the external device and via the 2.1 Sound Sys- tem. NOTES: - It may be better to switch off the volume on the external device and listen to the sound only via the 2.1 Sound System. - Some television sets switch off all sound outputs when a plug is inserted into the headphone socket.

5. Switch off both devices before disconnecting.

NOTE: if the playback is distorted, this may be because the volume level on the exter- nal device is set too high. Turn down the volume on the external device, and instead increase the volume on the 2.1 Sound System. _CCX010_Soundsystem_AudioAffairs.book Seite 53 Dienstag, 11. September 2018 10:11 10Power supply 2.1 Sound System

This USB port is only intended for servicing purposes, and is not suitable for charging the device.

Inserting/changing the battery of the remote control DANGER! There is a danger of explosion if the battery is not correctly replaced. Replace only with the same or an equivalent type. NOTE: the remote control is supplied with an inserted battery. Pull the plastic strip out of the remote control before using it for the first time.

1. Remove the battery mount by pressing the

spring on the battery compartment inwards in the direction of the arrow and pulling it out of the remote control.

2. Insert the battery (CR2025 3V) or replace the old

battery with a new one. The positive pole (+) of the battery must point upwards.

3. Push the battery compartment back into the

remote control. Power supply connection

1. Connect all devices before you connect the power supply.

2. Insert the flat end of the mains plug into the connection AC~ on the device.

3. Insert the mains plug into a readily accessible power socket whose voltage

matches the voltage stated on the rating plate. The power socket must still be easily accessible after connection. NOTE: to disconnect the device from the mains, pull the mains plug out of the power socket. _CCX010_Soundsystem_AudioAffairs.book Seite 54 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 55 Operation

This section introduces the basic operation of the 2.1 Sound System. All settings can be conveniently carried out with the remote control. The basic func- tions can also be carried out with the buttons on the device. Operation of the device in the instructions is usually described with the remote control.

9.1 SWITCHING ON AND OFF WITH THE POWER SWITCH

After the soundbar is connected to the power supply, the device switches itself to pow- er saving mode (standby mode).

• The button on the remote control or the button on the device can be used to switch the soundbar to power saving mode (standby mode).

• From power saving mode, you can switch the device on by pressing the button . It is in the mode most recently selected.

• To disconnect the device from the mains, pull the mains plug out of the power socket. NOTE: if the device does not receive a signal for approx. 15 minutes, it automatically switches itself to standby mode.

9.2 ACCESSING SOURCES

In order to switch to the different sound sources, use the remote control or the but- ton on the device.

• Press the button on the device repeatedly until the corresponding LED is lit/ flashes

Sound source connected via Press on the remote control LED HDMI ARC HDMI lights up in white OPTICAL OPTICAL lights up in orange COAXIAL COAX lights up in purple AUX AUX lights up in green Bluetooth connection

• Connection established: lights up in blue

• Press the VOL +/- buttons to adjust the volume. If the maximum or minimum vol- ume is reached, VOL MAX or VOL MIN appears in the display.

• Press the +/- buttons on the device to adjust the volume.

• Press the MUTE button to switch off the sound temporarily. Use the MUTE button or the VOL +/- buttons to switch the sound back on. Sound and connection types Depending on the connection you use to transmit the sound from the television to the

2.1 Sound System, it may only be possible to adjust the volume on the 2.1 Sound Sys-

tem, or this may also be possible on the television. This may also vary from one televi- sion to another. - If you have an HDMI (ARC) television and this is connected to the 2.1 Sound System via an HDMI (ARC) cable, you can control the volume using the remote control of the television or the remote control of the 2.1 Sound System. In both cases, only the vol- ume of the 2.1 Sound System is changed. - If you have connected the AUX input to the television using an audio cable, always control the volume of the devices using their own remote controls.

9.4 ADJUSTING THE EQUALISER

To adjust the sound to your preferences, there are three different settings: NEWS, MOVIE and MUSIC. Repeatedly press the button EQ, until the corresponding LED flashes as desired. Equaliser LED NEWS (for news) flashes green MOVIE (for films) flashes orange MUSIC (for music) flashes blue _CCX010_Soundsystem_AudioAffairs.book Seite 56 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 57 Establishing a Bluetooth connection

Bluetooth radio technology makes it possible to wirelessly transmit data to devices equipped with this interface. For example, you can play music files stored on a Blue- tooth enabled mobile device and play them back through the 2.1 Sound System. The range between the paired devices can be up to 8 metres.

1. Press the button to turn on the 2.1 Sound System, and also turn on the external

3. Activate the Bluetooth connection of the media playback device. The media play-

back device will now search for devices to which it can connect.

4. The media playback device should now receive the device code

AudioAffairsCCX010xxxx. - Now use the media playback device to connect to the 2.1 Sound System. To do this, activate the notification AudioAffairsCCX010xxxx on the media playback device.

5. When the connection is established, two beeps are heard. The word "Connected"

appears on the media playback device, for example. The LED on the 2.1 Sound System will be lit with a steady blue.

6. Start playback on the Bluetooth media playback device.

The volume can be adjusted from the external device and via the 2.1 Sound System. Establishing a new Bluetooth connection If you want to terminate a Bluetooth connection in order to connect a different Blue- tooth device to the 2.1 Sound System, proceed as follows:

1. Press and hold down the button for approx. 2 seconds to terminate the existing

connection and activate pairing mode. The LED flashes blue.

2. Activate the Bluetooth connection of the other media playback device and pro-

ceed as described above. _CCX010_Soundsystem_AudioAffairs.book Seite 57 Dienstag, 11. September 2018 10:11 10Establishing a Bluetooth connection 2.1 Sound System

Terminating the Bluetooth connection

• Turn off one of the devices.

• On one of the connected devices, exit the Bluetooth mode.

• If the distance between the devices is more than 8 meters, the connection is inter- rupted. NOTES:

• If you are asked to enter a code when pairing, use "0000". Enter this code using the media playback device.

• If the playback is distorted, this may be because the volume level on the media playback device is set too high. Turn down the volume on the media playback de- vice, and instead increase the volume on the 2.1 Sound System.

• It may be the case that not all Bluetooth devices can be connected. Controls Telephone call function If a smartphone has been connected to the 2.1 Sound System via Bluetooth, the music is muted when a call is received. The ring tone is played via the smartphone.

• Answer the call normally on your smartphone. The sound is played via the smart- phone. When the call is over, the media playback generally restarts automatically. Function Start Press II Pause Press II: playback will stop Next track Press

Restart track Press I

Previous track Press I

This function allows you to control the loudspeaker from a smartphone, tablet or lap- top, in order to play sound from Chromecast enabled apps. To do this, the smartphone, tablet or laptop is connected to a loudspeaker on a WLAN network via the “Google Home” app. NOTES:

• You can control this function from the following devices: iPhone or iPad, Android smartphone or tablet, laptop (Mac or Windows) or Chromebook.

• The function is not switched on for the 2.1 Sound System, after setting up the “Google Home” app, but rather using Chromecast enabled apps.

• Because of easier legibility, the procedure for a smartphone is described below. Installing “Google Home” app Install the “Google Home” app on the smartphone.

1. In the App Store (for Apple devices) or the Play Store (for Android devices),

download the free “Google Home” app and install it.

2. Follow the installation instructions and make the initial settings.

Please note: for a successful connection with the loudspeaker, you need to give the “Google Home” app permission to access your location. Connecting devices via WLAN The smartphone now sets up the connection to the loudspeaker via the “Google Home” app. Requirement:

• Both devices must be within the range of the same WLAN. This WLAN must be se- lected and activated on the smartphone.

• Bluetooth must be activated on the smartphone.

• The devices should be close together in order to establish a good Bluetooth con- nection.

3. Plug the mains plug into a power socket and wait through the startup process,

until the LED starts double-flashing rapidly.

4. Open the “Google Home” app on the smartphone.

5. Tap on the icon in the top right corner. It will begin the search process for

devices available on the network.

6. When the loudspeaker with the identification “AudioAffairsCCX010xxxx” is found,

You will know when the connection has been successfully established, both from a no- tification in the app and because the MODE LED lights up in white. NOTES:

• xxxx in the identification gives the last 4 digits of the MAC address of the loud- speaker, which you can find on the back of the loudspeaker. You can use this marking to tell the difference between multiple loudspeakers of the same type.

• Using the “Google Home” app, you can change the name of the loudspeaker in the settings for the device, e.g. naming it after the room in which the loudspeaker is set up. Please note that this name change also changes the Bluetooth identifi- cation.

• If you have multiple loudspeakers integrated into the same network, you can group loudspeakers so that they playback the same stream. Tap on the icon in the top right corner of the “Google Home” app, and group the loud- speakers. Controlling the loudspeaker via apps When you have successfully connected the loudspeaker with your smartphone via “Google Home”, you can control the loudspeaker via Chromecast enabled apps.

• The “Google Home” app displays apps that are Chromecast enabled.

• Controlling the loudspeaker works differently in the various apps. Learn how in the help function of the respective app.

• Look for the Chromecast symbol: Often this can be used to select the loudspeaker.

• Look for options such as “Available devices” or “Connect to a device”.

• When you have successfully connected the loudspeaker to the app, you can con- trol the functions start/pause and volume both on the smartphone and on the loudspeaker itself. _CCX010_Soundsystem_AudioAffairs.book Seite 60 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 61 Software update

When the device is connected to a WLAN and new software is available, this will be downloaded and installed automatically. - During the update, the LED will flash orange (double flashes). - After the update is complete, the device will automatically restart.

13. FACTORY SETTINGS

In the event of malfunction, or in order to delete the old network settings, you can re- set the device to factory settings.

1. While the 2.1 Sound System is switched on, press the RESET button on the back

for approx. 5 seconds, until the LED flashes red.

2. The device will start with the start process, like the first time you switched it on.

NOTE: after resetting to factory settings, the connections for Chromecast and Blue- tooth need to be set up all over again.

DANGER! Disconnect the device from the power supply before cleaning. En- sure that no liquid gets into the device. CAUTION: solvents, alcohol, thinning agents etc. must never be used, as these can damage the surface of the device. Do not use any corrosive or abrasive cleaning agents. These could damage the surface of the device. Casing Clean the casing with a damp cloth. _CCX010_Soundsystem_AudioAffairs.book Seite 61 Dienstag, 11. September 2018 10:11 10Troubleshooting 2.1 Sound System

If your device fails to function as required, please try this checklist first. Perhaps it is just a small problem that you can resolve yourself. DANGER! Do not attempt to repair the device yourself under any circumstanc- es. If you cannot resolve the fault, please contact our service centre. Fault Possible causes / action to be taken No function - Is the device switched off via the power switch? - Is the device connected to the mains power supply? No sound - Has the sound been muted on one of the connected devices? - Has the correct operating mode been selected? - Check the cables/Bluetooth connection. No sound through the HDMI ARC con- nection - Does your television use the ARC function? - On the menu of your television, do you have to switch over to the output of an ARC signal? Consult the instructions of your television. - Has the playback of the audio signal been set to PCM sound? Controlling the loudspeaker from an app is not possible - Is the app Chromecast enabled? - Is this version of the app Chromecast enabled? - Is the 2.1 Sound System in standby? - Are both devices within the range of a good quality WLAN? - Close and restart the app. - Look in the help function of the app. No reaction to any type of but- ton commands - Is the remote control battery flat? Replace the battery if neces- sary. - In this rare case, the device requires a restart. Disconnect the device from the mains power supply for a few minutes before you switch it back on. - If necessary, reset the device to factory settings using the RESET button. Loud buzzing noise - Please check if all connecting cables are connected correctly. _CCX010_Soundsystem_AudioAffairs.book Seite 62 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 63 Disposal

Old devices and batteries must not be disposed of in the normal domestic waste. Keep the packaging if possible until the expiration of the warranty pe- riod. After that, please dispose of it in an environmentally friendly man- ner. The device must be disposed of at a proper waste disposal facility, in ac- cordance with the Waste Electrical & Electronic Equipment Directive 2012/19/EU. Plastics and electronic parts must be recycled. Check with your local waste disposal company or authority. Used batteries must be disposed of properly. For this purpose, retailers selling batteries and the municipal waste collection points provide containers for disposing of batteries. As a consumer, you are legally obliged to return standard and re- chargeable batteries to a collection point in your municipality, neigh- bourhood or to the retail trade. It is only in this way that it is possible to dispose of standard and rechargeable batteries in a manner which is environmentally-friendly. Standard and rechargeable batteries which are marked with the letters listed contain the following harmful substances, among others: Cd (cadmium), Hg (mercury), Pb (lead). No Bluetooth connection - Is your mobile device Bluetooth enabled? Read the operating instructions of the mobile device. - Check the settings. - Activate Bluetooth if necessary. - Check whether the 2.1 Sound System appears in the list of devices found. If not, reconnect the device. - Has the 2.1 Sound System already been connected to another Bluetooth device? Press the button to establish a new con- nection. _CCX010_Soundsystem_AudioAffairs.book Seite 63 Dienstag, 11. September 2018 10:11 10Technical specifications 2.1 Sound System

If a technical problem occurs, please contact our hotline, as most errors can be cor- rected by this method without having to send in the device for repair. If it is determined during the call that the device is actually defective, you will be asked to send us the device for repair, together with an exact description of the fault. In this event, please include the fully completed Service Card (from the end of these instructions) and a copy of the proof of purchase. Please note that you will be invoiced for unjustified complaints! Thank you very much Hotline: 00800 – 456 22 000 (free call) free of charge - 365 days per year - from Monday to Sunday Email: [e-mail] [e-mail] GB_CCX_010_Text.fm Seite 65 Mittwoch, 12. September 2018 12:21 12Warranty 2.1 Sound System

Dear Customer, Thank you for selecting a product from our company. Our product corresponds to the legal requirements, and was manufactured with continuous quality control. The tech- nical data correspond to the current state of the art at the time of printing. Specifica- tions are subject to change without notice. The warranty period for electronic devices corresponds to the statutory provisions at the time of purchase. If a technical problem should unexpectedly occur with the device, please note the fol- lowing points: The guarantee and warranty period for your device are valid for 24 months after the purchase date. Please retain the proof of purchase for this purpose. The guarantee and warranty relate only to defects that are attributable to manufactur- ing or material faults. No guarantee or warranty can be accepted for damage caused by improper handling or improper interventions or for damage resulting from a lightning strike, overvoltage, power failures, fire or any other natural catastrophes. If the device should nevertheless be repaired, you will be given a cost estimate. The guarantee and warranty also expire if the product has been modified or repaired by an unauthorised person, the serial number of the product has been changed or re- moved, the product has been / is used outside the scope of its intended use or if the warranty period has expired. Please always retain the proof of purchase and the original packaging. If your product needs to be returned to the service centre and you do not have sufficient transport packaging, this can be sent to you for a charge. If a technical problem occurs, please contact our hotline. Within the framework of the warranty, we retain the right to repair the device or to re- place it with a comparable device. This warranty does not restrict your statutory rights. _CCX010_Soundsystem_AudioAffairs.book Seite 66 Dienstag, 11. September 2018 10:11 10CUSTOMER SERVICE 67 Warranty

Purchase date (as shown on enclosed receipt)