Bern - Fireplace Klarstein - Free user manual and instructions

Product type	Electric fireplace
Brand	Klarstein
Model	Bern
Article numbers	10035202, 10035203, 10035204
Power supply	220-240 V ~ 50/60 Hz
Heating power	2000 W (nominal), 1000 W (minimum)
WiFi	802.11 b/g/n, 2.4 GHz, max power 20 dBm
Control	Control panel, remote control, smartphone app
Main functions	Flame adjustment (5 brightness levels, 7 colors), heating (2 levels), timer (0-9 h), thermostat (18-35 °C), open window detection
Flame type	LED with flame effects, color backlight (8 colors)
Mounting	Wall-mounted (bracket included) or floor-standing
Safety distance	1 meter from combustible materials
Overheat protection	Yes (do not cover)
Maintenance and cleaning	Unplug, let cool; vacuum for slots, damp cloth for surfaces; no abrasive products
Storage	In a dry and dust-free place, ideally in original packaging
Recycling	Electrical appliance: do not dispose with household waste, take to collection point; batteries: separate collection
Repairability	Repairs reserved for qualified professionals

Frequently Asked Questions - Bern Klarstein

How to turn the fireplace on and off?

Press the Power button (on/off) on the control panel or remote control. In standby, hold the Power button for 3 seconds to reset WiFi, or 5 seconds to switch between Celsius and Fahrenheit.

How to adjust the brightness and color of the flames?

Press the Flame button repeatedly to cycle through 5 brightness levels (1 = minimum, 5 = maximum). To change the color, hold the Flame button for 5 seconds, then press repeatedly to choose from 7 colors (C1 to C7).

How to set an automatic shut-off timer?

Press the Timer button when the unit is on. Use the arrow keys to set the delay from 0 to 9 hours in one-hour intervals. The fire will turn off automatically after the set delay.

How to connect the fireplace to the Klarstein app?

Download the Klarstein app from the App Store or Google Play. Make sure your smartphone is connected to the same 2.4 GHz WiFi network. Open the app, log in or create an account, then follow the instructions to pair the device. The device's WiFi must be enabled (if necessary, reset it by holding Power in standby for 3 seconds).

What does the error code E4 on the screen mean?

The E4 code indicates open window detection. If the temperature drops by more than 5 °C in 3 minutes and does not rise within 7 minutes, the unit disables heating to save energy. An audible signal sounds. Check if a window is open and close it to resume normal operation.

What is the recommended safety distance?

The unit must be placed at least 1 meter away from combustible materials such as furniture, curtains, bedding, etc. Do not place the fireplace directly under an electrical outlet.

Can I use this fireplace as a primary heating source?

No, this unit is not intended as a primary heating source. It is intended for decorative and supplementary use.

How to clean the fireplace?

Before cleaning, unplug the unit and let it cool completely. Use a vacuum cleaner for ventilation slots and grilles. Clean exterior surfaces with a damp cloth (not wet). Never use abrasive products or liquids, and do not immerse the unit in water.

What to do if the remote control does not work?

Check that the remote control batteries are installed and functional. Make sure there is no obstacle between the remote and the device's receiver. If the problem persists, use the control panel directly.

How to change the color of the LED backlight?

Hold the Timer button until you hear a beep and "F1" is displayed. Press Timer repeatedly to cycle through 8 colors (F1 to F9). After F9, the setting mode closes and the color selection restarts.

USER MANUAL Bern Klarstein

BERN | LUCERNE AARGAU SMART

Elektrischer Kamin Fireplace Heater Cheminée électrique Camino elettrico Chimenea eléctrica Elektrische haard

10035202 10035203 10035204

COMFORTING OMFORTING FORTINGCON TINGCOMFO COMFORTING OMFORTING FORTINGCON TINGCOMFO

KLARSTEIN

www.klarstein.com

Note: The device is not suitable for use as a primary heat source.

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INHALTSVERZEICHNIS

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Member of Berlin Brands Group

Handwerkerstr. 11

15366 Dahlwitz-Hoppegarten

Deutschland

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Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom

Congratulations on purchasing this device. Please read the following instructions carefully and follow them to prevent possible damages. We assume no liability for damage caused by disregard of the instructions and improper use. Scan the QR code to get access to the latest user manual and more product information.

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CONTENTS

Safety Instructions 20

Device Overview and Buttons 21

Assembly 10035204 22

Wall Mounting 23

Control Panel 24

Remote Control 24

Display Screens 25

Commissioning and Operation 26

Cleaning and Care 27

Device Control by Smartphone 28

Product Data Sheet 30

Disposal Considerations 31

Declaration of Conformity 31

TECHNICAL DATA

Item number 10035202, 10035203, 10035204
Power supply 220-240 V ~ 50/60 Hz
Power consumption 2000 W
WiFi standard	802.11 b/g/n
WiFi frequency	2,4 GHz
WiFi radio-frequency power (max.)	20 dBm

SAFETYINSTRUCTIONS

• Check that the voltage indicates on the data plate corresponds with that of the local network before connecting the appliance to the mains power supply.
• If the supply cord is damaged, it must be replaced by a qualified engineer in order to avoid a hazard.
• The fi replace heater must not be positioned directly under the power socket.
• Keep furniture, curtains and other fl ammable material at least 1 meter away from the appliance.
• Keep out of reach of children and do not allow them to operate this appliance.
• This appliance is intended for household use only and should not be used for industrial purposes.
• Do not operate this appliance after a malfunction or after being damaged in any way.
• Repairs to electrical appliances should only be performed by a qualified electrician.
• Improper repairs may place user at serious risk.
• Do not run the mains cable under carpets, rugs, etc.
• Do not allow the mains cable to hang over sharp edges or come in contact with hot surfaces.
  • In order to avoid overheating, do not cover the heater.
• Do not use this heater with a programmer, timer, separate remote control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
• Never immerse the product in water or any other liquid for any reasons.
• Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
• Do not use the appliance outdoors.
• Do not use if you have wet hands.
• Never use the appliance on or near hot surfaces.
• Do not operate with a damaged cord.
• Before cleaning the appliance, make sure it is unplugged from the power and that it is completely cooled.
• Do not clean the appliance with abrasive chemicals.
• Never use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the appliance.
• This device may be only used by children 8 years old or older and persons with limited physical, sensory and mental capabilities and / or lack of experience and knowledge, provided that they have been instructed in use of the device by a responsible person who understands the associated risks.
  • Children should be supervised to ensure that they do not play with the appliance.

CAUTION

Risk of burns! Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

DEVICE OVERVIEW AND BUTTONS

Air outlet Control panel

Air outlet Control panel

Air outlet Control panel

ASSEMBLY 10035204

⑦ M6*30*16

WALL MOUNTING

The fireplace can be mounted on the wall. Before fixing the fireplace, make sure that the fireplace is on a level surface.

1 Use a pen to mark the position of the holes for the supplied bracket.
2 Drill holes in the back of the fireplace with a thin drill bit (2 mm).
3 Fasten the brackets to the fireplace with the 4 white screws.
4 Place the heater on the wall and mark the position of the bracket holes on the wall with a pen. Then remove the heater from the wall.
5 Drill holes in the wall with a drill bit (6 mm) and insert the two plugs supplied.
6 Place the heater back on the wall and fasten it with the two long screws.

Brackets x2 Black screw x4 White screw x4 Plug x2 Long screw x2 Black screw x4 Bracket White screw x4

CONTROL PANEL

graph TD
    A["Timer"] --> B["Heat"]
    B --> C["Flame"]
    C --> D["Power"]
    style A fill:#fff,stroke:#000
    style B fill:#fff,stroke:#000
    style C fill:#fff,stroke:#000
    style D fill:#fff,stroke:#000
    note1["Timer\nHeat controller"] -.-> A
    note2["Flame controller"] -.-> B
    note3["On/Off"] -.-> C

REMOTE CONTROL

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	Power button • Press this button to switch the unit on/off
	Flame button • To adjust the flame brightness: Press this button once and then adjust the flame brightness using the arrow buttons.To adjust the flame color: Press the Flame button twice, then use the Arrow buttons to switch between flame colors (C1 - C7).
	Arrow keys • Press these buttons to select between the different heating levels. The level you select is shown on the heat indicator. When the small bar lights up, a low heating level is set. When both bars are lit, a high heating level is set.
	Temperature button	• Press this button once and use the arrow buttons to select the desired temperature (18 - 35 °C).

Timer button • While the unit is on, press this button to set the time

until it switches off automatically. You can set 0 - 9 hours in 1-hour increments. As soon as the time you set has elapsed, the fire will automatically go out.

- To adjust the colour of the backlight, keep this key pressed until you hear a beep and „F1“ is displayed on the screen. Then press the timer button repeatedly to select one of the colours. Once you reach „F9“, the setting mode is exited and the colour selection starts again.

DISPLAY SCREENS

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80 C7—C1 5—1 10—35 LO H1 0F

COMMISSIONING AND OPERATION

On/Off

• Press the Power button to switch the unit on/off.
• In standby mode, press and hold the Power button for 3 seconds to reset the wireless network.
• Press and hold the Power button for 5 seconds in standby mode to toggle between Celsius and Fahrenheit.

Flame Controller

• Press the Flame button repeatedly to adjust the flame brightness. There are 5 levels. 5 is the highest level and 1 is the lowest level.
• Press and hold the Flame button for 5 seconds to enter the Flame color setting. Afterwards you can choose between the colours C1 - C7 by pressing several times.

C1 Warm White + Red + Blue

C2 Warm white + red

C3 Red + Blue

C4 Warm white + blue

C5 Blue

C6 Red

C7 Warm white

Heat controller

• Press the Heat button repeatedly to select between the different heat levels. The level you select is indicated on the screen by a bar. When the small bar lights up, a low heat level is set. When both bars are lit, a high heat level is set.
• Press and hold the Heat button for 5 seconds to set the desired heating temperature. You can set a temperature between 18 and 35 °C.

Timer

• Press the Timer button several times in standby mode to set a power-on timer. A timer between 0 and 9 hours can be set. Each time the Timer button is pressed, the time is adjusted at 1-hour intervals.
• To adjust the LED backlight, press the Timer button until you hear a beeping sound. "F1" is then displayed on the glass window. A total of 8 background colours can be selected. Press the Timer button briefly to change the colour. As soon as "F9" is reached, the menu is exited and the colours start again when pressed again.

Open window detection

If the room temperature falls below 5 °C within 3 minutes while the unit is operating and does not rise within 7 minutes, the unit automatically assumes that a window is open. To save energy, the heating function is switched off and a warning signal sounds. Alarm "E4" is displayed on the screen.

CLEANING AND CARE

Note: Turn off the unit and unplug it from the power outlet. Wait until the unit has completely cooled down before cleaning it.

• Use a vacuum cleaner to clean the ventilation slots and grilles.
• Remove dust on the outside surfaces with a damp (not wet) cloth.
• Do not use strong cleaning agents or abrasives.
• Do not spray the device with liquids or immerse it in water or other liquids.
  • Never open the heater housing.

Storage

Keep the unit in a dust-free place during the low season. Pack it in the original carton. Wind the heater cable cleanly to avoid damaging the cable.

DEVICE CONTROL BY SMARTPHONE

If you integrate the device into your home WiFi, you can conveniently operate it via the associated Klarstein app. The app not only allows you to remotely control the device via your smartphone, but also gives you access to recipes and additional information.

Follow these steps to connect your smartphone to your Klarstein device:

1 Download the Klarstein app first by scanning the QR code with your smartphone (see below), or download it directly from App Store or Google Play.
2 Make sure your smartphone is connected to the same WiFi network that your Klarstein device is to be connected to.
3 Open the Klarstein app.
4 Sign in to your account. If you do not have an account, sign up in the Klarstein app.
5 Follow the instructions from the app.

App Download

Use the scan function of your smartphone to scan the QR code and save the app on your smartphone.

Note: The app provides further information on how to use the app and help on how to connect to your device as soon as you open it for the first time.

iOS Android

Troubleshooting connection problems

If your Klarstein device cannot be found in the WLAN, check the following:

• Is the device plugged in?
• Is the WiFi feature of my phone enabled?
- Is the WiFi function of the Klarstein device activated? (Follow the instructions in the app)
- Has the WLAN password been entered correctly?
- Are the router, Klarstein device and smartphone in the immediate vicinity during the connection attempt? (Ideally no more than 5 m apart)
- If you have deactivated the 2.4 GHz band in the settings of your wireless router, activate it in your router settings.

Note: For further help, follow the instructions in the app when setting up the connection.

PRODUCT DATA SHEET

Model identifier(s):	10035202, 10035203, 10035204
Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage local space					heaters only
Nominal heat output P	nom	2.0 kW	manual heat	charge control, with integrated thermostat		N/A
Minimum heat output (indicative)	Pmin	1.0 kW	manual heat	charge control with room and/or outdoor temperature feedback		N/A
Maximum continuous heat output	Pmax,c	2.0 kW	electronic heat	charge control with room and/or outdoor temperature feedback		N/A
Auxiliary electricity consumption					fan assisted heat output N/A
At nominal heat output el	max	N/A kW			Type of heat output/room temperature control
At minimum heat output el	min	N/A kW	single stage	heat output and no room temperature control		no
In standby mode	elSB	0.0 W	Two or more manual stages, no room temperature control			no
					with mechanic thermostat room temperature control	no
					with electronic room temperature control	no
					electronic room temperature control plus day timer	no
					electronic room temperature control plus week timer	yes
					Other control options (multiple selections possible)
					room temperature control, with presence detection	no
					room temperature control, with open window detection	yes
					with distance control option	no
					with adaptive start control no
					with working time limitation	no
					with black bulb sensor	no
Contact details	Chal-Tec GmbH, Wallstraße 16, 10179, Berlin, Germany

DISPOSAL CONSIDERATIONS

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If there is a legal regulation for the disposal of electrical and electronic devices in your country, this symbol on the product or on the packaging indicates that this product must not be disposed of with household waste. Instead, it must be taken to a collection point for the recycling of electrical and electronic equipment. By disposing of it in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences. For information about the recycling and disposal of this product, please contact your local authority or your household waste disposal service.

This product contains batteries. If there is a legal regulation for the disposal of batteries in your country, the batteries must not be disposed of with household waste. Find out about local regulations for disposing of batteries. By disposing of them in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences.

DECLARATION OF CONFORMITY

CE UK CA

Manufacturer:

Chal-Tec GmbH, Wallstrasse 16, 10179 Berlin, Germany.

Importer for Great Britain:

Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom

Hereby, Chal-Tec GmbH declares that the radio equipment type Bern Smart / Lucerne Smart / Argau Smart is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: use. berlin/10035202

For Great Britain: Hereby, Chal-Tec GmbH declares that the radio equipment type Bern Smart / Lucerne Smart / Argau Smart is in compliance with the relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: use.berlin/10035202

Estimado cliente:

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ÍNDICE DE CONTENIDOS

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Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom

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SOMMAIRE

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FICHE DE DONNÉES PRODUIT

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DÉCLARATION DE CONFORMITÉ

CE UK CA

Fabricant :

Chal-Tec GmbH, Wallstraße 16, 10179 Berlin, Allemagne.

Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom

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INDICE

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Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom

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INHOUDSOPGAVE

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INSTRUCTIES VOOR AFVOER

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Berlin Brands Group UK Ltd

PO Box 1145

Oxford, OX1 9UW

United Kingdom