H15 Pro Heat - Vacuum Cleaner DREAME - Free user manual and instructions

USER MANUAL H15 Pro Heat DREAME

EU-A00 Website: https://global.dreametech.com Manufactured by: Dreame Trading (Tianjin) Co.,Ltd. Made in China H15 Pro Heat Wet and Dry Vacuum User Manual The illustrations in this manual are for reference only. Please refer to the actual product.Contents

Please scan the QR code for the User Manual. THANK YOU

FOR PURCHASING THIS DREAME

Quick Start Guide Welcome to register a Dreame account by scanning the QR code. You are available for the User Manual and Special Offers.The high-quality product is engineered for optimal performance.If you have any questions on the product,please contact us: https://global.dreametech.com/pages/contact-us1 21 2 EN EN Important Safety Instructions Important Safety Instructions Please read this manual carefully before use and retain it for future reference. When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. To reduce the risk of fire, electric shock, or injury: WARNING —

This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge with out the supervision of a parent or guardian to ensure safe operation and to ayoid any risks. Cleaning and maintenance shall not be performed by children without supervision.

Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children. Children shall not play with the appliance.

Use indoors only, on noncarpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.

Use only as described in this user guide. Use only manufacturer's recommended attachments.

Do not expose the appliance to fire or excessive temperature. Exposure to fire orexcessive temperaturemay cause an explosion.

Do not immerse the appliance in liquid.

Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.

Do not put any object into openings.Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails,screws,coins, etc.

Do not use the appliance in an enclosed space filled with vapor given off by oilbased paint, paint thinner, some mothproofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.

Do not use the appliance without filters in place.

Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.

Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.

Use extra care when cleaning on stairs. Usage Restrictions Maintenance and Storage

• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.

• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.

• Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.

• Do not useanappliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion,or risk of injury.

• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.

• Do not use the appliance with a damaged attachment (eg: charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.

• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

• For the purpose of recharging the appliance, only use the charging base provided with this appliance. Use only with HCBAE charging base.

• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.

• Charging base is equipped with drying function and only suitable for drying this appliance's brush.

• Keep the charging base cable away from heated surfaces. Do not handle the charging base plug or appliance with wet hands. To unplug, grasp the charging base plug, rather than the cable.

• Do not pull or carry charging base by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.

• Do not use any nonrechargeable battery pack. Failing to do so may cause the lithiumion battery to catch fire. This appliance contains batteries that can only be replaced by qualified technicians or aftersales service.

• The lithiumion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.

• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.

• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns. Battery and Charging3 43 4 EN EN Packing List Main Body Charging Base Cleaning BrushHandle Product Overview Product Overview Vacuum Roller Brush Cover Release ButtonsClean Water Tank Self-Cleaning Button Power SwitchDisplay ScreenLifting Robotic ArmVoice Prompt/Wi-Fi ButtonOmnidirectional Wheel· Press briefly to activate the voice prompt or adjust the volume · Press and hold to start Wi-Fi setup/Reset Wi-Fi · Set languages via the APPRoller Brush HandleClean Water Tank HandleUsed Water Tank

3. Charging Contacts

• The charging base is capable of charging the 6-cell 5000 mAh battery pack. This charging base should not be used to charge nonrechargeable batteries. Failing to do so may cause the lithiumion battery to catch fire.• The charging base is marked with a icon indicating "Caution: Hot Surface." Do not touch the roller brush, hot water, or heating module of the charging base while selfcleaning with hot water.We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in compliance with the applicable Directives, European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.comFor detailed emanual, please go tohttps://global.dreametech.com/pages/usermanualsandfaqs Symbols Read operator's manualAll products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.WEEE InformationFor indoor use only

Replacement FilterClass II equipment T 315A Timelag miniature fuselink where T 315A is the symbol for the time/current characteristicCaution: Hot Surface5 65 6 EN EN Installation & Charging Connecting with Dreamehome App Fully charge the appliance before first use. Note:• If there is nooperation within 10 minutesofbeing fully charged, the appliancewill entersleep mode. Please restart the appliance if you need to use it.• To extend the battery life time, the battery keeps cooling down automatically after you have used the appliance for a long time.Note:• Only 24 GHz Wi-Fi is supported.• Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.• The appliance will exit the network connection if there is no operation for 10 minutes, or if the network connection fails. To reset Wi-Fi, please repeat the steps above and complete the connection according to the prompts in the app.

handle vertically into the port on the top of the appliance until it clicks.

2. Place the charging

baseagainst a wallon level ground and connect it to a powersource.

• To disassemble, extend a hard object into the hole of the appliance as indicated to press in the contacts and pull the handle upwards at the same time.

3. Place the appliance on

the charging base. When the screen reaches 100%, charging is complete.

1. Scan the QR code on

the appliance, or search "Dreamehome" in the app store to download and install the app.

2. Press the power switch

briefly to power on.

3. Press and hold the

voice prompt/Wi-Fi button located on the back of the appliance to set up Wi-Fi connection. The Wi-Fi indicator pulses in white, and voice prompt says, "Waiting for the network configuration".

4. Open the Dreamehome

app and scan the same QR code on the appliance again to add the device. Please follow the prompts to finish the Wi-Fi connection.

• Press and hold the voice prompt/Wi-Fi button and the self-cleaning button for 3 seconds to restore factory settings.7 87 8 EN EN Note:• Do not vacuum any foamy liquids.• The appliance will be suspended in the upright position while running.• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.• Do not lift or move the appliance while it is operating to prevent dirty water from flowing back into the motor. Starting Cleaning

1. Pull the clean water

tank handle to remove the clean water tank.

Open the tank cover and fill the tank with clean water.

Reinstall the clean water tank until it clicks.

Gently step on the floor brush and and recline the appliance backwards. Briefly press the power switch button to start/stop operating.

5. The appliance can lie

flat at a 180-degree angle, allowing it to clean under lowprofile furniture.

6. Briefly press the mode switch

to switch modes according to your needs. Display Screen Smart Mode The appliance will detect the stain level and intelligently adjust the suction power and water flow accordingly. Hot Water Mode Suitable for cleaning moderate stains, with the water temperature gradually rising to the hot water level. Custom Mode Suction power, water volume, etc. can be adjusted within the APP. The main body will start working according to the settings in the APP. Suction Mode Dry vacuum only without water dispensing. Self-Cleaning Mode Drying Mode Charging Indicator

• Orange Breathing: Battery level≤20% (charging)

• Green Breathing: Battery level

• Solid Green: Full charged Wi-Fi Indicator

• Breathing: To be connected

• Blinking: Connecting/OTA upgrading

• On: Connected Insufficient water in the clean water tank Fill the clean water tank. The used water tank is full Empty the used water tank. Roller brush stuck Clean the roller brush with the provided cleaning brush. Blocked tube Clean the tube and dirt sensor. The roller brush and tube are dirty Place the appliance back onto the base for self-cleaning.9 109 10 EN EN Emptying theUsed Water Tank

1. Pull the used water tank

handle to remove the used water tank.

2. Lift the handle of used

water tank cover and pull the cover out.

3. Lift the solid waste filter

basket and dispose of solid waste.

4. Pour dirty water out and

rinse the tank with clean water. Use the cleaning brush to clean the red filter meshes.

5. After cleaning, press the

handle of the used water tank cover and insert the cover into the used water tank to reinstall.

6. Insert the bottom of the

tank into the main body. Tilt the tank towards the main body until it clicks. Click Self-Cleaning with Hot Water &Drying Mode

1. Place the appliance back

onto the base. Ensure that the water in the clean water tank is sufficient for self-cleaning. 2.Upon first startup, brief- ly press the self-cleaning button to activate the default auto-adjust immersive self-cleaning with hot water and smart drying. For additional self-cleaning modes or to change drying modes, go to the Dreamehome App settings.

3. After self-cleaning is

complete, the appliance automatically enters drying mode. Empty the used water tank promptly. Press briefly after configuring in the App. Switch between standard and deep-clean immersive self-cleaning with hot water modes via voice prompts.Press and hold for 3 secondsEnter independent drying modeIn drying mode, press brieflyExit drying modeNote:• Self-cleaning can be enabled only when the appliance is being charged and the battery level is more than 20%.• Do not touch the roller brush, hot water, or heating module of the charging base while self-cleaning with hot water.11 1211 12 EN EN Tips:

• Turn off the appliance before maintenance. Do not touch the power switch.

• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.

• If the appliance is not used for an extended period, fully charge it, unplugthe power plug, and store the appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the appliance at least once every 3 months. Care & Maintenance

1. Pour dirty water out,

remove the filter, and rinse tank, tank cover and solid waste filter basket with clean water.

2. Gently knock off the

floating dust on the filter surface. When the filter is dirty and needs washing, rinse it with water.

3. After fully drying the

filter, reinstall it into the used water tank cover. Insert used water tank cover into the tank. 6.Press the roller brush cover release button inward to remove the cover.

4. Gently wipe the tube

with a wet cloth before use. Do not rinse the tube.

5. Insert bottom of tank

into main body. Tilt tank towards main body until it clicks. Click

11. Flip the brush roller

cover, pull out the lifting robotic arm, and push the scraper to the left to remove it.

12. Rinse the scraper with

10. After fully drying the

roller brush, hold the roller brush handle and reinstall it.

14. Align the brush cover

with the brush. Press down until cover clicks into place.

13. After fully drying the

scraper, align it with the slot and push it to the right to reinstall.

7. Pull up the roller brush

handle to remove the roller brush.

8. Remove any hair or debris

tangled on the roller brush with the provided cleaning brush. Rinse the roller brush with clean water.

9. Wipe the suction inlet

with a dry cloth or wet tissue. Do not rinse the brush assembly with water. Note:• Replacing the filter every 3 to 6 months is recommended.• Clean as needed. Replacing the brush roller every 3 to 6 months is recommended.13 1413 14 EN EN Troubleshooting If an error occurs, the appliancewill stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact customer service. Error Possible Cause Solution The appliance does not work The appliance is out of battery or its battery level is low Fully charge its battery before use The appliance is in the upright position Recline the appliance backwards Blockage activated overheat protection mode Clear the blockage and wait until the temperature returns normal The Used Water Tank is full Empty the Used Water Tank The handle, roller brush, or Used Water Tank is not properly installed Ensure the handle, roller brush, or Used Water Tank are all properly in place The appliance charges slowly The temperature of the battery is too low or too high Wait until the battery's temperature returns normal The suction power of the appliance is weak The filter is clogged Cleaning the filter The suction inlet or tube is blocked by a foreign object Clean the tube and the suction inlet The motor is making a strange noise There is too much used water in the Used Water Tank Empty the Used Water Tank The suction inlet is blocked Clear any blockage in the suction inlet The display screen does not light up while charging The charging base cable is not plugged into the electrical outlet Make sure the charging base cable is plugged in The appliance is not placed onto the charging base properly Make sure the appliance is placed onto the charging base properly For additional services, please contact us via https://global.dreametech.com/pages/contact-us Website: https://global.dreametech.com Troubleshooting No water is coming out oftheappliance The Clean Water Tank is not properly installed in place, or the water in the Clean Water Tank is insufficient Re-install or fill the Clean Water Tank It takes 30 seconds to dampen the roller brush Turn on the appliance and check again in 30 seconds The vent leaks water A collision or a sharp pull causes water to enter the motor Movethe appliancegently back and forthwhile itis turned on Thefilteris not completely dry after being cleaned Dry the filter completely before use Self-cleaning fails The roller brush may be jammed by largedebris Open the roller brush cover to check and clean the roller brush The appliance is not placed onto the charging base properly Make sure the appliance is being charged before self-cleaning Self-cleaning cannot be enabled if the battery level is lower than 20% The self-cleaning function can only be enabled when the appliance is being charged and the battery level is more than 20% TheUsed Water Tankis not installed in place, or theUsed Water Tankis full Re-install or empty theUsed Water Tank The Clean Water Tank is not installed in place, or the water in the Clean Water Tank is insufficient Re-install or fill the Clean Water Tank Poor drying performance The air outlet and air inlet of the charging base may be blocked. Check and clear the blockage of air outlet and air inlet.

󶃟15 1615 16 EN EN Troubleshooting Code Possible Cause Solution E1-E7 Error Restart the appliance for troubleshooting. If the problem persists, please contact customer service F1-F6 H1-H6 H7 Battery overheating Wait until the battery's temperature returns normal Specifications Vacuum Model HHR48A Charging Time approx. 4 hours Run Time 72 min

Rated Voltage 216 V Rated Power 400 W Clean Water Tank Capacity 800 mL Used Water Tank Capacity 650 mL Charging Base Model HCBAE Rated Power Input* 650 W Rated Input 220-240 V 50- 60 Hz Rated Output 270 V 16 A Error Prompts and Solutions The builtin lithiumion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility. –thebatterymustberemovedfromtheappliancebeforeitisscrapped; –theappliancemustbedisconnectedfromthesupplymainswhenremovingthebattery; –thebatteryistobedisposedofsafely. Removal Guide CAUTION:

Before removing the battery, disconnect the power and run out the battery as much as possible.

Unneeded batteries should be discarded at an appropriate recycling facility.

Do not expose to high temperature environment to avoid risks of explosion.

Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help. Battery Disposal and Removal

1. Remove the screw plug at the top of the back of the appliance and remove the screw by a

3. Use a screwdriver to remove all the fixing screws from the body.

4. Remove the screws on the battery pack assembly and then remove the battery cover.

5. Disconnect the battery pack's connector cables and remove the battery from the battery pack

assembly. If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

• The rated input power refers to the power measured during a representative cycle for entering the drying mode.

• Knipperend: Verbinding maken/OTA upgraden