V20 Pro - Vacuum Cleaner DREAME - Free user manual and instructions

USER MANUAL V20 Pro DREAME

The word "dreame" is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company's Chinese name "追觅", which means striving for excellence in every endeavor and reflects the company's vision of continuous pursuit, exploration and search in technology.

Dreame V20 Pro

Cordless Stick Vacuum User Manual

THANK YOU

FOR PURCHASING THIS DREAME VACUUM CLEANER.

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The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: [e-mail].

EN User Manual 1
DE Benutzerhandbuch 11
FR Manuel d'utilisation 21
IT Manuale utente 31
ES Manual de usuario 41
PT Manual do utilizador 51
PL Instrukcja Obstugi 61
NL Gebruiksaanwijzing 71
AR دليل المستخدم 81
HE 乾马吉科 91
TR Kullanıcı Kılavuzu 101

A-1

Line drawing of a vertical cylindrical device with a handle and control knob (no text or symbols)

1

Pure technical line drawing of a mechanical component (no text or symbols)

3

6

Technical line drawing of a mechanical assembly with a cylindrical component inserted into a base plate (no text or symbols)

4

Technical line drawing of a mechanical component with no visible text or symbols

7

2

Simple line drawing of a rectangular device with three circular cutouts and a central handle (no text or symbols)

5

A-2

Technical diagram of a handheld device with numbered parts and an inset close-up view showing internal components.

B-1

graph TD
    A["Top Component"] --> B["Component 1"]
    A --> C["Component 2"]
    A --> D["Component 3"]

C-1

Line drawing of a vertical vacuum cleaner with attached electrical outlet, shown in perspective view (no text or symbols)

C-2 C-3

Line drawing of a handheld device with an inset close-up showing internal components (no text or symbols)

100%

D-1

1 2 3 4 5 6 7 A

D-2

Line drawing of a hand using a tool to clean or spray a cleaning device (no text or symbols present)

D-3

Line drawing of a robotic arm operating on a surface with curved background (no text or symbols)

D-4

Technical line drawing of a mechanical clamp or tool inserted into a structural bracket (no text or symbols)

D-5

Line drawing of a robotic vacuum cleaner with a magnified inset showing the blade and handle (no text or symbols)

D-6

Technical line drawing of a mechanical assembly with an inset showing a close-up of a component (no text or symbols present)

E-1

Line drawing of a hand holding a cylindrical device with a handle, showing a curved arrow indicating rotation (no text or symbols present)

E-3

Diagram showing a hand holding a device with two labeled parts and three directional arrows indicating movement or assembly.

E-2

Diagram showing a mechanical device emitting particles with an inset close-up of its internal structure (no text or symbols)

E-4

Diagram illustrating household water safety and daily schedule with icons for faucet, sun, timer, toilet, and sink.

E-5

Line drawing of a handheld device with a curved arrow indicating rotation or motion (no text or symbols)

E-7

Illustration of a faucet releasing water into two cylindrical containers with arrows indicating flow (no text or symbols)

E-9 E-10

Technical diagram of a mechanical assembly with circular components and directional arrows, no visible text or symbols

E-6

Line drawing of a handheld device with a downward arrow and a grid-patterned base (no text or symbols)

E-8

24 hrs

Simple line drawing of a cylindrical object with vertical bars, no text or symbols present

Diagram showing a cylindrical object with diagonal hatching and an arrow pointing to a small mechanical part (no text or symbols)

E-11

Technical diagram showing a sewing machine with scissors, magnified detail, and instruction to press or adjust the component.

E-12

24 hrs

E-13

Diagram of a mechanical device with a circular button and rotation arrow, no text or symbols present

Diagram showing a mechanical component before and after assembly, with no visible text or symbols

E-14

24 hrs

E-15

Technical line drawing showing a mechanical component before and after assembly (no text or symbols)

E-16

Diagram of a mechanical device with a circular dial indicator showing rotary knob (no text or symbols)

E-17

Line drawing of a hand cleaning a small electronic device with scissors and a screen (no text or symbols)

E-18

Illustration of a faucet releasing water and a coiled hose with tubing (no text or symbols)

E-19

Illustration of a twisted column with a sun and a 24-hour clock showing 12:00 (no text or symbols on the diagram itself)

E-20

Technical line drawing of a handheld device with an inset close-up showing internal components (no text or symbols)

Safety Instructions

To prevent accidents including electric shock or fire caused by improper use, please read this manual carefully before use and retain it for future reference.

Warning

• This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
• The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
• Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
• To reduce the risk of fire, explosion, or injury, check to make sure the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.
• The brush heads, battery, extension rod, metal connector pin, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all filters after cleaning.
• To prevent injury caused by rotating parts, turn off the vacuum before cleaning the brush heads. The brush heads, dust compartment and filter must all be properly installed before using the vacuum.
• Only use the original charging adapter. Never use an unoriginal adapter, as this may cause the lithium battery to catch fire.
• Do not use the vacuum to pick up flammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
• Do not use the vacuum to pick up sharp or hard objects, such as glass, nails, screws, or coins, which may damage the machine. Do not use the vacuum to pick up drywall particles, ashes like fireplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
• Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects (such as glass, nails, screws, coins, etc.) and any object which is larger than openings.
• Keep hair, loose clothing, fingers and other parts of the body away from the vacuum's openings and moving parts. Do not point the extension rod, wand or tools at your eyes or ears or put them in your mouth.
• Do not put any object into the vacuum's openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airflow.
• Do not rest the vacuum against a chair, table, or other unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged

from being knocked over or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.

- All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the specified temperature range could damage the battery.

- Only use accessories and replacement parts recommended by the manufacturer.

- Please be extra careful when using the vacuum to clean stairs.

- Make sure the vacuum is unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.

- Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.

- Fire Hazard Warning: Do not apply any type of fragrance to the vacuum's filter. These types of products are known to contain flammable chemicals which may cause the vacuum to catch fire.

- Only use the original charger (KL-WE300080-S1/KL-WB300080-S1). Failing to do so may cause the lithium-ion battery to catch fire.

- WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

- Only use the approved battery type (Model V2555-7S1P-GYA). Failing to do so may cause the lithium-ion battery to catch fire.

- If the battery material is released, remove personnel from area until the batteries cool down and fumes dissipate.

- Provide maximum ventilation to clear out hazardous gases and avoid skin and eye contact or inhalation of vapors.

- Remove spilled liquid with absorbent and incinerate waste.

- Do not use and store in extremely hot or cold environments (below 0°C /32°F or above 40°C /104°F). Please charge the cordless vacuum in temperature above 0°C /32°F and below 40°C /104°F.

• This product is designed for home use only.

- The supply terminals are not to be short-circuited.

Read operator's manual

Detachable supply unit

For indoor use only

We, Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com

For detailed e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-faqs

Product Overview

Accessories

1. Adaptable Extension Rod
2. Charger
3. Motorized Mini-Brush
4. Auto-Cut GapFree™ Soft Roller Brush
5. Charging & Storing Mount
6. Combination Tool
7. Illumination Multi-Surface Brush

Fig. A-1

Note: The illustrations in this manual are indicative only. The actual product may differ.

Component Names

Vacuum Body

1. Dust Cup
2. Dust Cup Release Button
3. Adaptable Extension Rod Release Button
4. Display Screen

Standby Button

○ Suction Level Switch

1. Battery Status Indicator
2. Antistatic Contact
3. Battery Pack Release Button
4. Dust Cup Bottom Cover Release Button

Fig. A-2

Installation

Installing the Accessories

Note:

• It is not recommended to use the motorized mini-brush with the adaptable extension rod.
• Please install the accessories according to the actual cleaning needs.

Fig. B-1

Charging

Place the vacuum cleaner on the charging & storing mount as shown in the illustration, and then connect the charger between the charging & storing mount and the power supply. The battery status indicator will blink while charging.

Note:

• The vacuum cannot be used while charging.
• Please fully charge before first use and after each use. This will take about 4 hours. Vacuuming at Turbo mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it.
• When fully charged, the battery status indicator will turn off after 5 minutes and the vacuum will enter the power saving mode.
• When the charging contacts are dirty, please gently wipe them with a dry cloth.

Fig. C-1

Battery Status Display

Battery Status Indicator

Blinking white

Solid white

Off

Charging

- Fully charged

Charging

Standby Mode

Fig. C-2

Display Screen

The number on the display screen represents the current battery level in a percentage during charging. When the number becomes 100, the battery is fully charged.

Fig. C-3

How to Use

Display Screen

1. Filter is expiring/Air Duct Blocked/Roller stuck
2. High-temperature Alert
3. Suction Level Switch (Press briefly to switch the suction level).
4. Suction Level/Dust Level

The color of fan-shaped icon changes with the amount of dust in real time.

• Red: High
• Orange: Med

• Green: Low

• Charging/Low Battery Level Indicator

• Breathing red: Battery level ≤ 10%(charging)

• Breathing green: Battery level > 10%(charging)

• Blinking red: Battery level ≤ 10%(discharging)

• Battery Level

- When the display screen shows "LO", it indicates that the battery level is lower than 10%.

1. Standby Button

• Press briefly to start or stop

Fig. D-1

Note:

• If there is no operation for more than 15 seconds, the screen will turn off, and the main interface will be displayed when it is turned on again.
• If the vacuum is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.
• When any cleaning mode stops, the vacuum cleaner will default to med mode when it is restarted. The device defaults to med mode.

Using Different Accessories

Auto-Cut GapFree™ Soft Roller Brush

Suitable for cleaning hard floors, such as marbles and tiles.

Fig. D-2

Note: When the appliance starts, the side light of the brush will automatically turn on, which is convenient for use.

Motorized Mini-Brush

For vacuuming dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces.

Note:

It is not recommended to vacuum on fragile surfaces, such as silk.

Fig. D-3

Combination Tool

Suitable for vacuuming cracks, corners of doors and windows, stairs, and other hard-to-reach places.

Fig. D-4

Illumination Multi-Surface Brush

When the appliance starts, the lights in front of the brush roller will automatically turn on, which is convenient for use.

- When using on baby play mats, carpets or for vacuuming coffee beans, pop corn and other pellets, turn on the switch on the brush.

- When vacuuming on tiles, wooden floors or other hard surfaces, turn off the switch.

Fig. D-5

Adaptable Extension Rod

Press the release buttons to bend and extend the rod, allowing for cleaning under low-lying furniture.

Fig. D-6

Note:

• If any rotating part becomes stuck, the vacuum may shut off automatically. Remove any trapped foreign objects, then resume use.
• When the battery becomes overheated, the vacuum will automatically shut off. Wait until the battery temperature returns to normal, then resume use.

Care & Maintenance

Tips:

• Always use genuine parts to keep your warranty from being void.
- If the filter or nozzle becomes clogged, the vacuum will stop working shortly after being turned on. Clear the tube to restore functionality.
- Before cleaning the dust cup, please confirm that the plug is disconnected and keep the vacuum's standby button in the off position.
- If the vacuum is not used for an extended period, fully charge it, unplug the power cord, remove the battery, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the battery at least once every three months.

Cleaning the Vacuum

Wipe the vacuum with a soft dry cloth.

Cleaning the Dust Cup, Pre-Filter, and Cyclone Assembly

1. Press the dust cup release button and remove the dust cup from the vacuum.

Fig. E-1

1. Press the dust cup bottom cover release button to empty the dust cup.

Fig. E-2

1. Remove the pre-filter first, and then rotate the cyclone system to lift it out.

Fig. E-3

1. Rinse the cyclone assembly, pre-filter, and dust cup until they are clean. After washing, air dry for at least 24 hours.

Fig. E-4

Note:

• It is recommended to clean the dust cup after each use.
• It is recommended to clean the cyclone system and pre-filter at least once every 3 to 4 months.

Cleaning the Filter

1. Remove the dust cup as shown in the figure.

Fig. E-5

1. Remove the filter from the vacuum by pulling it down in the direction shown in the figure.

Fig. E-6

1. Rinse the filter with rotating it 360^ . Lightly tap the filter several times to remove any debris caught in it.

Fig. E-7

1. Allow the filter to air dry for 24 hours.

Fig. E-8

Note:

• Only use clean water to wash the filter. Do not use detergent.
• Do not attempt to clean the filter with a brush or finger.
• It is recommended to clean the filter once every 4 to 6 months.

Cleaning the Auto-Cut GapFree™ Soft Roller Brush

1. As shown in the picture, press the brush roller release button to remove the roller from the slot.

Fig. E-9

1. Separate the roller from the side cover.

Fig. E-10

1. Use scissors to cut off the hairs and fibers that get stuck on the brush roller. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.

Fig. E-11

1. When the brush roller is dirty, rinse it with clean water until it is clean. Then stand the brush roller upright for at least 24 hours until it is fully dry.

Fig. E-12

Note:

- There is a blade built into the soft roller brush, and be careful not to touch it when cleaning.

Cleaning the Motorized Mini-Brush

Note: It is recommended to clean after each use.

1. Use a coin as illustrated to rotate the lock counterclockwise until you hear a click. After unlocking the motorized mini-brush, remove the brush roller.

Fig. E-13

1. Rinse and clean the brush roller. Stand the brush roller upright in a well-ventilated area for at least 24 hours until it is fully dry.

Fig. E-14

1. Once the brush roller is dry, reinstall it by following the disassembly steps in reverse.

Fig. E-15

Cleaning the Illumination Multi-Surface Brush

1. Turn the lock counterclockwise until it stops, then remove the roller from the roller brush.

Fig. E-16

1. Use scissors to cut off the hairs and fibers that get stuck on the brush roller. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.

Fig. E-17

1. When it is dirty, rinse the brush roller with clean water until it is clean.

Fig. E-18

1. Stand the brush roller upright for at least 24 hours until it is fully dry.

Fig.E-19

Replacing the Battery Pack

The vacuum contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles. After extended use, the battery pack may no longer hold a charge. If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced.

1. Press and hold the battery pack release button and slide the battery pack left to remove it.

2. Install a new one.

Fig. E-20

If the vacuum is not working properly, please refer to the table below.

Errors Possible Causes Solutions
The vacuum does not work.	The appliance is out of battery or its battery level is low.	Fully charge the vacuum, then resume use.
	Overheat protection mode triggered by a blockage.	Clean the suction opening or air duct. Wait until the vacuum cools down, then reactivate it.
	The suction opening or air duct is blocked.	Clear any blockage from the suction opening or air duct.
Weak suction force.	The dust cup is full and/or filter assembly is clogged.	Empty the dust cup and/or clean the filter assembly.
	An attachment is blocked. Clear any blockage in the attachment.
The motor makes a strange noise.	Main suction opening or extension rod is blocked.	Clear any blockage in the main suction opening or extension rod.
The battery indicator does not light up when charging.	The charger does not plug into the charging & storing mount well.	Check whether the charger is properly plugged into the charging & storing mount.
	The appliance is not placed onto the charging & storing mount properly.	Make sure the appliance is placed onto the charging & storing mount properly.
	The battery is fully charged and switches to Sleep Mode automatically.	The vacuum runs normally.
	If the problem persists after ruling out the above two possibilities, please contact the after-sales service department for maintenance.
Charging too slow.	The battery temperature is too low or too high.	Wait until the battery temperature returns normal, and then recharge.
The LED lights of the multi-surface brush or the illumination soft roller brush do not work.	LED lights are damaged.	Please contact the after-sales department for maintenance.
The brush roller cannot rotate	The brush roller is stuck.	Refer to the brush cleaning section to dismantle the roller brush and check if there is hair or other debris tangled on the roller and comb teeth; if any, remove it and restart the machine.

Battery Status Indicator

Status Possible	Causes Solutions
The indicator is red after turning on the vacuum.	Battery pack is damaged.	Please contact the after-sales department for maintenance.
The indicator blinks red quickly when charging the vacuum.	The charger is incompatible.	Only use the original charger to charge the vacuum.
The indicator blinks white when using the vacuum.	Out of Battery. Please charge in time.

Troubleshooting

If the vacuum is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

Error Icon Status Message Solutions
	Blinking orange Air duct blocked		Check whether the dust cup, extension rod, or brush is blocked.Check whether the pre-filter or filter is blocked due to excessive dust.
	Blinking orange Roller stuck		Refer to the [Cleaning the Brush] section to clean the debris and hair tangled on the brush roller.
	Solid orange Filter is expiring Please replace the filter in time.
[flow] linking red		High Temperature Alert	Wait until the motor's temperature returns normal, then resume use.
If an error code from E1 to E9 or from F0 to F2 appears on the display, please contact the after-sales service team for repair.

Specifications

EN

Vacuum Cleaner
Model VVV56C Rated Power 610 W
Rated Voltage 25.2 V		---
Charging Time approximately 4 hours
Illumination Multi-Surface Brush
Model VMBZ
Rated Power	40 W	Rated Voltage	25.2 V---
Auto-Cut GapFreeTM Soft Roller Brush Motorized Mini-Brush
Model VSRG Model VMMY
Rated Power 53 W	Rated Power 20 W
Rated Voltage 25.2 V	---Rated	Voltage 24 V	---
Charger
Model	KL-WE300080-S1/KL-WB300080-S1:Xiamen Keli Electronics Co., Ltd.
Input	100 V-240 V~50/60 Hz 0.8A	Output	30 V--- 0.8 A 24 W
Average Active Efficiency	86.2%	Efficiency at Low Load (10%)	79.00%
No-load Power Consumption		≤ 0.1W

EN

Rechargeable Lithium-Ion Battery Pack
Model V2555-7S1P-GYA Nominal Voltage 25.9 V			---
Rated Capacity 3100 mAh Nominal Capacity 3200 mAh
Energy 80.29 Wh

	Off Mode (Vacuum Cleaner)	Standby Mode (Charger)	Standby Mode (Vacuum Cleaner+Charger)
Power Consumption ≤ 0.5W
Time to Enter the Condition	≤ 20min

The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the vacuum, please remove the battery pack, then discard or recycle it in accordance with local laws and regulations of the country or region it is used in.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

Sicherheitshinweise

DE

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https://global.dreametech.com/pages/user-manuals-and-faqs

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