appPOS80AMUSE - Printer Aqprox - Free user manual and instructions

Product type	Thermal printer
Brand	Aqprox
Model	appPOS80AMUSE
Dimensions (L x W x H)	192 x 144 x 135,3 mm
Net weight	1,36 kg (without paper roll)
Power supply	AC 220V / DC 24V power adapter
Printing method	Direct thermal
Paper width	79,5 ± 0,5 mm
Effective print width	72 mm
Print speed	250 mm/s
Resolution	512 or 576 dots/line
Available interfaces	USB, RS232 Serial, Ethernet, cash drawer (RJ-11)
Emulation	ESC/POS
Supported barcodes	UPC-A, UPC-E, EAN13, EAN8, CODE39, CODABAR, ITF, CODE93, CODE128
Character sets	ASCII 12x24, Chinese 24x24, international codes (PC437, PC850, etc.)
Mechanical reliability (MCBF)	6 × 106 lines
Operating temperature	0 to 40 °C
Operating humidity	20 to 85 %
Storage temperature	-20 to 70 °C
Storage humidity	5 to 95 %
Maintenance	Cleaning the print head, sensor, and roller with ethyl alcohol
Safety	Do not open, avoid moisture, use the supplied adapter, follow recycling instructions
Included accessories	Printer, power supply, power cable, paper roll, CD, RS232 cable, USB cable

Frequently Asked Questions - appPOS80AMUSE Aqprox

How to load the paper roll into the printer?

Open the top cover, place the 79,5 mm wide thermal paper, pull out a portion of paper, then close the cover. Use the cutter to cut the excess. Ensure the paper is properly positioned to avoid jams.

What to do in case of paper jam?

Unplug the printer, open the top cover, wait for the print head to cool down, then gently remove the jammed paper. Reload the roll and close the cover before reconnecting.

How to clean the print head?

Unplug the printer, open the cover, wait for cooling. Use a cotton cloth dampened with ethyl alcohol to gently clean the head surface. Let it dry completely before closing and restarting.

The printer does not turn on, what to check?

Check that the power cable is properly connected to the printer and the power outlet. Ensure the supplied adapter is used and the outlet is powered. Press the power button for a few seconds.

How to perform a self-test?

Make sure the printer is plugged in. Press and hold the power button, then turn on the printer (the switch). Release after 5 seconds; the printer will print a self-test list with settings and version number.

What types of paper are compatible?

Use high-quality thermal paper with a width of 79,5 ± 0,5 mm. Avoid rolls whose end protrudes from the core. Store paper away from heat (max 70°C), moisture, and chemicals.

How to install the driver on Windows?

Insert the included CD into your PC. Run the driver installation program. It is compatible with Windows XP / 7 / 8 / 10. To configure the network card, run the utility also on the CD.

The print is not clear, what to do?

Clean the print head with ethyl alcohol. Check the quality of the thermal paper. If the problem persists, perform a self-test to verify the printer's proper operation.

How to connect a cash drawer?

Plug the RJ-11 cable of the cash drawer into the corresponding port on the back of the printer. The printer provides a DC 24V / 1A output to open the drawer. Make sure the drawer is compatible with the printer driver.

What are the important safety precautions?

Do not touch the hot print head. Avoid any contact with liquids. Use only the supplied adapter. Do not share the outlet with large appliances. Unplug if not in use for a long time. Follow recycling instructions (WEEE directive).

USER MANUAL appPOS80AMUSE Aqprox

Two solid red circles of different sizes on a white background (no text or symbols)

User Guide

1. INTRODUCCIÓN

Five electronic component symbols in a row: circular, rectangular, square, square, and VGA connector (no text or labels)

Alimentación

Cajón

Ethernet

USB

Serial

portamonedas

Line drawing of a power outlet cable connecting a socket to an electrical outlet (no text or symbols)

Nota:

Illustration of a printer with roll and sheeting, showing mechanical components and packaging (no text or symbols)

Line drawing of a mechanical device with an open lid and internal compartments, showing a curved arrow indicating rotation (no text or symbols present)

Line drawing of a portable electronic device with buttons and lid (no text or symbols)

Simple line drawing of a device with two control panels and a horizontal line (no text or symbols)

Line drawing of a portable electronic device with internal components and a blue directional arrow indicating rotation (no text or symbols)

1. PRODUCT INTRODUCTION

appPOS80AMUSE is a POS direct thermal receipt printer with easy operation and high cost effective, which is widely used in supermarket, hospital, restaurant, bank, oil station, turnpike, etc.

Safety Notice

Please read carefully and strict compliance with use of following instructions before operating the printer.

Warnings

Warning: Do not touch the cutter of printer.

Warning: The print head is heating component; do not touch it and its peripheral parts during the printing process or the print just ended.

Warning: Do not touch the surface of the print head and its connecting parts to avoid damage it.

Notice

1. The printer should be installed at a firm place and avoid it in vibration and shake.
2. Do not use or store the printer in the location of high temperature, humidity or heavy pollution.
3. The power adapter of printer should be connected to a properly grounded receptacle. Avoid using the same socket with other large electronic machines or the equipment which could cause the voltage fluctuation.
4. Do not let water or conductive material like metal get inside the printer, if it happens, please turn off the power supply immediately.
5. Printer could not be worked when there is no paper; otherwise it would seriously damage the print roll and the thermal print head.
6. Please disconnect the power supply if do not use the printer for a long time.
7. The user should not dismantle the printer by self for repairing or remolding.
8. Use only the standard power adapter supplied together with the printer.
9. In order to ensure the printing quality and extend the life of printer, please use the recommendatory thermal paper or the one which has the same quality.
10. Please make sure the power of printer is off when plugging the connecting line.
11. Please keep the user manual for reference when needed.

2. SUMMARY

Main Features

• High print quality.
• Low noise.
• Supports cash drawer driver.
• Exquisite and lightweight, pretty outside design.
• Reasonable structure, easy using.
• The font could be magnified, bolded or underlined, and also the character line spacing and left and right spacing can be adjusted before printing.
• Supports the print of different density bitmap and download figure.
• To realize and call built-in and cartridge font high speed printing in driver printing(dot printing).
• Low power consumption and operation cost (no need ribbon or ink box).
• Emulation: ESC/POS.

3. SPECIFICATION

- Printing Method: Direct thermal printing

- Paper Width: 79.5±0.5mm

- Effective Printing Width: 72mm

- Printing Speed: 250mm/s

- Print head performance

Resolution: 512 dots/line or 576 dots/line

TPH: 150KM

- Interface:

Five electronic component symbols in a row: circular connector, square connector, rectangular connector, and 3-pin connector (no text or labels)

Power supply
Cash drawer
Ethernet
USB
Serial

• Cash Drawer Control: 6 lines RJ-11 socket, output: DC24V/1A
• Character:

ASCII code character set: 12×24 dots, 1.25 (W) ×3.00 (H) mm

Chinese character: 24×24 dots, 3.00 (W) ×3.00 (H) mm

International Code page: 10 types of international language--- PC437,

Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852,

PC858 and so on.

Printing Barcode: Supports 9 types of barcode printing, UPC-A, UPC-E, EAN(JAN)13, EAN(JAN)8, CODE39, CODABAR, ITF, CODE93, CODE128 and so on.

- Printing paper:

Paper Type: Thermal paper

Note

• Don't use the paper roll which the end of paper is pasted at the axis core, it would cause the damage to the printer.
• If the thermal paper is polluted by the chemical or oil, it would fading or decreases the feeling of heat and influence the print result finally.
• It would result the fading of thermal paper if to use the hard material to chafe the surface.

• Please pay attention to the temperature, humidity and illumination of the storage for thermal paper. The paper would fade if the storage temperature is over 70 centigrade.

• (MCBFM) Mechanical reliability: 6×106 lines

• Emulation: ESC/POS
  Print Font: Support ANK. The font could be magnified, bolded or underlined and
  the user also could adjust the character spacing before printing.
  Print Dot/Map: Supports the printing of different dots and graphic.

- Power Adapter

Adapter Input: AC 110V/220V, 50\~60Hz

Adapter Output: DC 24V/2.5A

Printer Input: DC 24V/2.5A

- Net Weight: About 1.36KG (exclude the paper roll)

- Dimension: 192(L) × 144(W) × 135.3(H) mm

- Environmental Adaption

Operation Temperature: 0\~40°C / Operation Humidity: 20\~85%

Storage Temperature: -20\~70°C / Storage Humidity: 5\~95%

4. INSTALLATION AND OPERATION

Contents in the package

Please check the parts when opening the box, if there is something missed, please contact with the supplier or the manufacturer.

Printer		Power supply		Power cord
Paper roll	CD		Com. cable RS232		USB cable

Printer Connection

1. To ensure the printer and PC is powered off and then insert the matched data

connection lines to the interfaces (USB/Serial) of the printer, the other ends are to the PC.

1. If the user fit out the electric opened cash drawer for the printer that could insert the RJ-11 connection line of it to the corresponding interface of the printer. (PS: The specification of cash drawer should be accorded with the driver requirement of printer).

2. Connect to the supplied power adapter.

Please only use the supplied power adapter. Such as the following picture:

Line drawing of an electrical outlet connected to a power strip and a socket (no text or symbols)

Notice:

• Firstly, insert the power supply plug DC24V of printer; then connect the AC220V power; lastly, turn on the switch. Please operate it by the instruction steps; otherwise, it would damage the printer.
• Using unsuitable power adapter would cause the bad print result; even may cause the breakdown of printer.
• Do not connect the telephone line to the interface of cash drawer; because it may result in the damage for printer and telephone.
• Do not pull the power soft wire when unplugging. If the user does it by force, it may result in the breakdown of the printer and power adapter.

4.3 Load the Paper Roll

The loading instruction is listed as below:

1. Open the top cover of printer.
2. Load the thermal paper into printer as the following picture.

Line drawing of a mechanical device with rollers and a handle, showing a downward arrow indicating motion (no text or symbols)

Simple line drawing of a rolled-up document with a checkmark indicating completion (no text or symbols present)

Simple line drawing of a rolled paper or document with a cross mark above it (no text or symbols)

1. Pull a part of paper out and then close the top cover.

Line drawing of a mechanical device with an open lid and handle, showing internal components and a blue arrow indicating rotation (no text or symbols)

1. Use the cutter of printer to tear off the extra paper

Line drawing of a rectangular electronic device with a lid and buttons (no text or symbols)

V. KEYSTROKE AND INDICATOR LIGHT Keystroke and Indicator Light

Keystroke and indicator board is shown as below:

Simple line drawing of a device with two control panels and a horizontal line (no text or symbols)

FEED Key:

In the standby status, the printer would be continuous feed when pressing the feed key. Of course, the key is inefficacy when the printer is working.

Press the feed key and switch on the power supply while the key is still under pressing, then the user could do the self-checking of printer.

POWER Key: Close/Open

Power switch is used to turn on/off the printer. Press the switch for several seconds, the printer will be turned on. When the printer in on, do the same and it will be off. (Switch can only work when the printer is connected to power source.)

Status Indicator (Blue):

Paperless, paper jam, print head overheat, print head error or other situations, the printer buzzer will report wrong, and the power indicator will blink.

Self-checking

Self-checking can test whether the printer is working well or not, if it can print the test list correctly, that means the printer is good enough (which is excluding the problem with the connected interface to PC); otherwise, it needs repair.

Self-checking could print software version number, print density, interface type, English character and some Chinese characters by order.

Self-checking procedure: Make sure the printer is connected to the power, then press the feed key and switch on the power supply while the key is still under pressing. At the same time, the printer begins to self-checking. Please loosen the key within five seconds and the printer would print the self-testing list after it.

VI. CASH DRAWER INTERFACE

Cash drawer interface adopt RJ-11 standard, 6 lines socket and it outputs DC 24V/1A. Insert the RJ-11 socket to the corresponding interface which could through the printer to open the cash drawer.

Pin function of cash drawer interface is listed as below:

Pin Number Signal Flow Direction
1	Empty	Empty
2	Electrical grounding Output
3	Empty	Empty
4	Driver Signal of Cash Drawer Output
5	Empty	Empty
6	Empty	Empty

7. PRINTER MAINTENANCE

Print Head Maintenance

When the printer has following circumstances, the user should clean the print head:

• Printing is not clear;
• Some longitudinal columns on the printing page is vague;
• Loud noise when feeding.

Procedure of maintaining the print head is listed below:

1. Turn off the power supply and open the top cover. Remove the paper if necessary.
2. Please wait for the cooling of print head if it just finishes printing.
3. Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface of print head.
4. When the absolute ethyl alcohol is completely volatilized, please close the top cover and restart the printer.

Sensor Maintenance

When the printer has following circumstance, the user should clean the paperless sensor:

• During the printing, the printer occasionally stops print and the paperless alarm is beeping.
• No paperless alarm.

Procedure of maintaining the sensor is listed below:

1. Turn off the power supply and open the top cover. Remove the paper if necessary.
2. Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface of sensor.
3. When the absolute ethyl alcohol is completely volatilized, please close the top cover and restart the printer.

Print Roll Maintenance

When the printer has following circumstance, the user should clean the print roll:

• Printing is not clear;
• Some longitudinal columns on the printing page is vague;
• Loud noise when feeding.

Procedure of maintaining the print roll is listed below:

1. Turn off the power supply and open the top cover.
2. Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface of print roll.
3. When the absolute ethyl alcohol is completely volatilized, please close the top cover.

Notice:

• The power supply of printer should be turned off when the routine maintenance.
• Do not use hand or metal to touch the surface of print head and not use tweezers to scratch the superficies of print head, print roll or sensor.
• Do not use oil or acetone to do the maintenance.
• When the absolute ethyl alcohol is completed volatilized, then turn on the power to print.

8. FIX THE PAPER JAM

When paper jam happens, turn off the power supply and open the top

cover, wait for the cooling of print head then remove the jammed paper. After that, reload the paper roll and close the top cover.

Line drawing of a portable electronic device with internal components and a blue directional arrow indicating motion (no text or symbols)

9. FAULT TREATMENT

When the printer appears faults, please fix them correspondingly referring to this section. If it still can't work, please contact the distributor or manufacturer.

When indicators light on the control board is out

Check whether the power wire inserts the printer, power adaptor or power socket correctly. Check whether the power switch is on or off.

The indicator light is on, while the printer can't work

Do the self-checking to check whether the printer can work normally. If not, please contact the distributor or technical support.

If the self-checking can work, please check the following contents:

1. Check the interfaces of printer and computer and also check whether the connected line between them is to their specification requirement.
2. The setting of data transmission between printer and computer may be different. You know the printer's interface setting through the self-testing page. Please contact the agent or technical support if the printer cannot print.

10. PRINTER DRIVER

Two types of drivers: one is installed directly under Window /XP/WIN7/WIN8/WIN10, the other is to drive through Ethernet.

1. Install driver under Windows

Add printer in the Windows, and appoint the driver documents in the driver disk to Windows. It can print once you start print command in the program. In this way, Windows' printer driver turns characters to graphics dot-matrix for printing.

1. Install driver by Interface

In this way, no need for drive program. It can print just when it output character to port and the hard font inside printer realizes the character exchange printing.

11. SAFETY, MAINTENANCE AND RECYCLING INSTRUCTIONS

1. Caution: Never open the device, the internal parts are danger, electrical shock.
2. Do not install this unit near water, for example, in a wet basement, in an unprotected outdoor installation or in any area classified as a wet.
3. Do not insert objects of any kind into this unit through openings as they may touch voltage points and short out parts that could result in fire or electric shock.
4. Do not spill any liquid on the unit. Danger of explosion!
5. Do not crush power cables, danger of short circuit!
6. Always connect to the manufacturer's recommended tension.
7. Clean the product with a soft and dry cloth.
8. Follow local regulations for disposing of the product.

12. RECYCLED

AEE REI-RAEE 5548 In this manual, the container (bin) symbol indicates that the product is subject to the European directive 2002/96 / EC, electrical and electronic products, batteries, and batteries and other accessories must necessarily be subject to a selective collection.

At the end of the life of the device, make use of the recycling bins. This gesture Will help reduce the health risks and preserve the environment.

Municipalities and distributors, Will provide essential details on recycling your old device. If this device carries an internal battery, it must be removed and deposited separately for proper management.

1. INTRODUCTION

Five electronic component symbols in a row: circular, rectangular, square, square, and VGA connector (no text or labels)

- Emulation: ESC/POS

- Alimentation:

Entrée: AC 110V/220V, 50\~60Hz

Sortie: DC 24V/2.5A

Entrée d'imprimante: DC 24V/2,5A

4. INSTALLATION ET MANUTENTION

Contenu du paquet

Line drawing of a power cord connection to an electrical outlet (no text or symbols)

Note:

Line drawing of a mechanical device with an open lid and internal compartments, showing a blue curved arrow indicating rotation (no text or symbols)

Line drawing of a portable electronic device with front panel and buttons (no text or symbols)

5. BOUTON ET VOYANT LUMINEUX

Simple line drawing of a device with two control panels and a horizontal line (no text or symbols)

Bouton (FEED):

Line drawing of a portable electronic device with internal components and a blue directional arrow indicating rotation (no text or symbols)

9. RÉSOLUTION DES PROBLÈMES

Five electronic component symbols in a row: circular connector, rectangular socket, square port, square button, and VGA connector (no text or labels)

Line drawing of a cable and plug connection (no text or symbols)

Repare:

Line drawing of a mechanical device with rollers and a paper roll, showing no text or symbols

Simple line drawing of a rolled-up sheet with a checkmark indicating completion (no text or symbols present)

Simple line drawing of a rolled paper or scroll with a black 'X' mark above it (no text or symbols on the scroll itself)

Line drawing of a mechanical device with an open lid and internal compartments, showing a curved arrow indicating rotation (no text or symbols)

Line drawing of a rectangular electronic device with ports and a lid (no text or symbols)

1. TECLADO Y LUZ INDICADORA

Simple line drawing of a device with two control panels and a horizontal line (no text or symbols)

Line drawing of a mechanical device with internal components and directional arrows indicating motion (no text or symbols)