HSIP5700 - Surveillance Camera SWITEL - Free user manual and instructions

Product type	Wireless surveillance camera system
Brand	Switel
Model	HSIP5700
Monitor screen	7 inch color LCD (800 x 480 pixels)
Camera resolution	1280 x 720 pixels (720p)
Night vision	Yes, 12 IR LEDs (850 nm)
Transmission range	Up to 250 m in free line of sight
Camera viewing angle	72° (diagonal)
Motion detection	Yes, adjustable sensitivity and zones
Two-way communication	Yes (talk-back via conversation button)
Recording	On SD card (max 128 GB, ASF format)
Monitor power supply	Lithium battery 3.7 V 2000 mAh + 5 V DC 2 A adapter
Camera power supply	9 V DC 600 mA adapter
Camera protection rating	IP54 (splash-proof)
Monitor operating temperature	-10 °C to +40 °C
Camera operating temperature	-10 °C to +50 °C
Number of supported cameras	Up to 4 cameras active
Mobile app	MyCam View (iOS and Android)
Care and cleaning	Clean the camera lens with a soft, lint-free cloth
Safety	Only use the provided adapters; do not open the devices
Warranty	24 months from date of purchase
Compliance	EU Directive 2014/53/EU (CE marking)

Frequently Asked Questions - HSIP5700 SWITEL

How to pair a new camera with the monitor?

On the Camera Settings screen, tap the desired camera icon. A 30-second countdown starts. During this time, briefly press the pairing button on the back of the camera. The monitor automatically connects.

How to reset the monitor to factory settings?

Use a paperclip or similar object to press the Reset button on the side of the monitor. This restores default settings.

How to view recordings on the SD card?

Tap the SD card icon on the Live View screen. A list of days with recordings appears. Select a day, then a file to play it. You can also delete files.

How to adjust motion detection sensitivity?

Go to General Settings, then Motion Detection Settings. You can adjust sensitivity for each camera and set detection zones.

How to use the MyCam View app?

Download MyCam View from the App Store or Google Play. Connect the monitor to your router via Ethernet. Open the app, enter the UID number (on the back of the monitor) or scan the QR code, then enter the security code (000000 by default). Add the camera and access the Live image.

What to do if the transmission range is weak?

Ensure the monitor antenna is unfolded and the camera is powered on. Avoid obstacles like concrete walls. Place the camera near a window for better transmission. Maximum range is 250 m in free line of sight.

How to clean the camera?

Use a soft, lint-free cloth to clean the protective glass of the camera. Avoid cleaning products and solvents. Regular cleaning prevents dirt and dust from affecting image quality.

How to replace the monitor battery?

The monitor contains a rechargeable lithium battery 3.7 V 2000 mAh. To replace it, open the battery compartment at the back. Use only a battery of the same type. The warranty does not cover the battery.

Which SD card is compatible?

The monitor accepts SDHC memory cards up to 128 GB. Use a high-quality card to avoid recording errors. The recording format is ASF.

How to activate scan mode?

Briefly press the Power button on the monitor when it is on. Scan mode disables the screen and speaker until a camera detects motion. Press the button again to exit the mode.

USER MANUAL HSIP5700 SWITEL

HSIP 5700 Home Monitoring

HD Digital Surveillance Monitor

Bedienungsanleitung

User's Manual

Telgo AG, Route d'Agy 16, 1763 Granges-Paccot, Switzerland

Pflegehinweise

Cam x 4 : QVGA x 4 @ 25 fps / VGA x 4 @ 15 fps

Linse 3,6 mm / F2.0

Sichtwinkel (Diagonal) 72^ FOV

1 LCD Screen: Displays video from the camera(s) or system operation interface
2 Microphone
3 Power Button/ Scan Button: Press and hold to turn the receiver on/off. Press and release while the unit is powered on to turn Scan mode on/ off

4 Wireless Antenna
5 Speaker
6 Power Port: Connect to a local power outlet using the included power adapter
7 Reset: Using a paper clip or other thin object, push the reset button to restore the system to its default settings
8 Ethernet Port (network)
9 Receiver Stand

10 Battery Cover
11 Volume Up
12 Volume Down
13 Talk. Press and hold to talk through the camera. Release to listen for a response
14 SD Card Slot. Insert SD card for recording videos

Camera (Transmitter)

1 IR LED - Infrared LEDs provide viewing in no/low light conditions
2 Lens – Catches the video in front of the lens and transmits video from camera to receiver
3 PIR sensor - Detects motion in front of the lens and emits detection signal to transmitter
4 Microphone - Captures the sound on camera side and transmits the sound from camera to monitor
5 Speaker - Produces the sound transmitted from the monitor
6 Camera Antenna - Receives & Sends signals to or from the Receiver

7 Bracket – Use the bracket to mount the camera on a wall or other flat surfaces
8 Power Jack - Connect the DC 9V Power Adaptor to the Camera
9 Pairing Button – The pairing button is located on the back of the camera behind by the stand mount

Note: This camera includes an Auto Mechanical IR Cut Filter. When the camera changes between day mode and night vision mode, an audible clicking noise may be heard coming from the camera. This clicking is normal, and indicates that the camera filter is working.

SET UP THE HARDWARE

Monitor

1 Flip out the stand on the back of the monitor; and position the antenna.
2 Connect an AC adaptor to the power input on the side of the monitor. Connect the other end of the adapter to a standard indoor power outlet.
3 Press and hold the POWER button on the top of the monitor for 3 - 4 seconds to power it up.
4 The monitor displays the start up UI for a few seconds and then transitions to the LIVE view. The screen remains dark until the cameras are powered up.

Camera

General

The camera included with your monitor is weatherproof and have an IP54 rating. Water can be sprayed on them and they will still work; however, the cameras cannot be submerged.

Although the cameras can be exposed directly to the rain, it is recommended that, if they are used outdoors, they be mounted under some type of cover like a patio overhang or eave. As rainwater drops start to dry on the camera glass, it can create spots that will reflect the light from the infrared LEDs used for night vision, thus causing lower quality video.

Also, as dust, grime, and cobwebs accumulate on the camera glass, they can reflect light from the infrared LED and might lower video quality. Periodically clean the lens glass with a soft cloth.

Placement Considerations

Consider the following when placing cameras:

• The clearest line-of-sight between the camera and monitor is best.
• Walls, especially brick and concrete, shorten the transmission distance.
• Placement next to windows allows better transmission.
• Optimized motion detection range is 6...18 feet for the camera. The farther away an object is, the less accurate the motion detection.
• Avoid having a direct light source in the view of the camera, including street lights, ceiling or floor lamps, spotlights in the driveway, etc.
• Rainfall, pool water ripples/Reflections, tree/shrub leaves blowing in the wind - and the shadows they create - can generate motion detection false alarms.

INSTALL CAMERAS

When you are positioning the camera, bring the monitor along; it's much easier to get the camera into the right position when you have the display handy.

1 Position the camera where you want it, plug it into power, and check video on the monitor. Move the camera if the view is not what you want.
2 Hold the base of the camera stand where you want to mount it and mark the location of the screw holes.
3 Use the included screws and anchors to attach the base to the wall or ceiling.
4 Tug gently on the stand to make sure it is securely in place.

MONITOR SCREEN

The monitor's screen has 3 main parts:

• Live View area. The main screen area displays live video from the camera(s).
• Pop Out Menu Tab. Tap this tab to display 4 menus that let you manage the system.
• Icon bars. Icons display on the top and bottom of the monitor screen.

Viewing Modes

The Live View area displays live video from the cameras. Each camera can display in its own section of the screen (quadrant) or on the full screen.

There are 4 viewing modes:

• Quad mode splits the screen's image area into 4 quadrants and displays active camera video in each quadrant. Tap the center of the quadrant to enter Single Channel mode.
• Single Channel mode displays one camera at a time on full screen. Press channels. Tap the center of the image to return to Quad mode.
  change between the
• With Scan mode, the monitor's screen and speakers are off until a camera detects motion. That camera then displays at full screen (sound and video on) until there has been no motion for 15 seconds. After that, the monitor screen turns off again. Press and release POWER to turn Scan mode on.
• Auto Sequence. Displays each channel automatically in sequence in full screen display. The system defaults to Auto Sequence mode when Scan mode is turned off. Tap SEQ to turn Auto Sequence mode off and return to Quad mode.

SYSTEM OPERATION

Your monitor operates through a series of screens that let you choose groups of operations.

GB

LIVE VIEW SCREEN

The Live View screen is the monitor's main screen that displays video from your camera(s). You can have the system display a single camera or you can set the screen to display all of them. You can also set the screen to cycle between all live video feeds. Tap the icon to change the Live screen video displays.

LIVE SCREEN ICONS

Different icons display on the monitor screen depending on what is going on with your cameras. This image shows an example of what could be on your screen (the video image is removed to make it easier to see the icons). A table follows of possible icons and their definitions.

Live Screen Example

Signal Indicator: Shows how strong the camera's signal is. Signal ranges from 4 bars down to 0 bars (out of range).

SD CARD: This graphic displays if an SD card is inserted into the monitor. If blue, recording space is available. If red, the SD card is full. Tap this icon to view recorded files.

NEW RECORD INDICATOR: New recordings are saved on the SD card.

RECORDING INDICATOR: When this icon flashes red, it indicates that recording is in progress.

NETWORK STATUS INDICATOR:

Green- System is connected to the internet and the monitor is connected with internet mode.

Yellow- System is connected to internet and the monitor is connected with intranet mode.

Red- Connection has failed or system is not connected to a network.

LED LIGHT CONTROL INDICATOR: Touch this icon to control the LED light on/off

SD CARD OVERWRITE: Displays if the SD card is allowed to overwrite files when it is full.

CHANNEL INDICATOR: Displays the current channel number you are currently viewing. If

viewing multiple cameras at once, the camera indicator will appear above each video display.

BATTERY INDICATOR: Indicates the LCD monitor's battery life:

Flashing Red-Low battery

Blue-Full battery

Flashing Blue- Charging

ZOOM INDICATOR: When you tap this icon on the screen, the monitor breaks the screen image into 5 areas. Tap the area you want to see in Zoom. That area displays in 2X size. Tap the icon again to exit Zoom mode.

VOLUME INDICATOR: Indicates current audio volume. You must be in sigle channel viewing mode to change volume. Tap + or - to raise or lower the volume. displays when the volume is off (mute).

TALK BACK INDICATOR: Displays when TALK is pressed. Press and hold TALK on the side of the monitor to talk back through the camera. Release TALK to wait for a reply.

NEW DOWNLOAD: Displays if new firmware is available.

SEQUENCE INDICATOR: Displays when the monitor is in auto switch mode; it will change channels automatically.

CHANGE CHANNEL: Tap this icon to manually change channels.
MOTION RECORDING INDICATOR: Indicates motion detection status.

Blue - Automatic recording OFF.

Red - Automatic recording ON.

POP-UP MENU TAB: Tap to access the pop up menu system.

FUNCTIONS

and the pop-up menus display.

PLAYBACK

Manage recorded files with this screen. You can see what recorded files you have, play them, and delete them.

1

2 Days that are highlighted have recorded files. Tap the day you want to review and a list of recordings for that day displays.
3 Tap the record you want and it plays, with a control bar across the bottom of the screen.
4 When the file finishes, the monitor displays the Recording File List screen again.
5 Tap the m to delete the record if desired.

ALARM

When motion triggers the camera to begin recording, the monitor sounds an alarm tone. This screen lets you determine how loud that tone will be.

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2 Tap + or - to increase or decrease the alarm volume. Tap when you are finished.

BRIGHTNESS

This feature allows you to set each camera's brightness level.

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2 Tap + or - to increase or decrease the monitor screen brightness. Tap when you are finished.

GENERAL SETTINGS

The General Settings screen contains 6 subsections, each of which may contain sub-screens. These sub-screens let you set features about your system. You can turn cameras on and off, establish a specific schedule for specific cameras to record, set the date and time, and motion detection sensitivity, among other features.

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Main Screen	Sub-Screen	What it Does
Camera Setup	Pairing	This system comes with cameras already paired. Use Pairing to assign these cameras to different channels or to pair additional new cameras to the monitor.
	ON/OFF	Makes the cameras visible to the monitor.
	Resolution	Adjusts the video quality of each camera.
Recording Setup Duration	Set the length of time	the camera records once motion sensitivity triggers the camera to record. Choices are 15 seconds, 30 seconds, or 1 minute (Default - 15 seconds)
	Schedule Recording Set	up a schedule for pre-determined recording times and lengths.
	File Overwrite Overwrites	the oldest recorded data on the SD card once the card is full.
System Settings Date & Time	& Time Set the current time.
	Time Zone · Set the time	zone for your system. · Enable/Disable Daylight Savings Time.
	Language Changes Languages	Settings setting for the monitor.
	Default Settings Restores	the system to default settings.
	Format SD Card Reformat	the SD card and deletes all existing data.
	Information Displays firmware	ware information for the monitor and each camera.
Motion Detection Settings	A single screen lets you set motion detection sensitivity for each camera. It also lets you determine which viewing areas for each camera should be masked from motion detection.
Main Screen Sub-Screen	en What it Does
Network Setup Advanced	ed Setup	Set up Dynamic or Static IP address.
	Reset Password	Reset app password to the default (000000).
	Information Displays and	allows you to change information about your network and the monitor's unique UID number.
Firmware Upgrade Let's you select how you want to upgrade your firmware (from SD card or from server).

ADDING NEW CAMERAS

Your monitor supports a total of four active cameras at a time. When you add a camera, you have to pair it to the monitor (that is, you have to "introduce" the camera and monitor to each other so they can communicate).

• If a camera is already assigned to the channel you want to assign the new camera to, the monitor overwrites the existing camera link with the new one.
• Only pair one camera at a time! The monitor links to the first camera it detects. If two or more camera are in pairing mode, you can't control which camera the monitor will detect first.

PAIR CAMERAS

1 From the Pairing Camera screen, tap the camera image you want to pair. A processing icon displays for a 30 second countdown.
2 During the 30 second countdown, quickly press and release the Pairing button on the camera.
3 The system automatically adjusts the Live View screen accordingly.

TROUBLESHOOTING CAMERA PAIRING

If...	Try...
the camera's signal status icon shows no bars	·making sure the camera is plugged in. ·making sure that the camera's antenna is attahced and the monitor's antenna is extended. ·making sure the camera is paired to the correct channel. ·re-pairing the camera and monitor.
the camera won't pair with the monitor	·making sure the camera is plugged in. ·pressing and releasing the pairing button quickly. Do not press and hold the pairing button.

MONITOR BASIC OPERATION (QUICK GUIDE)

Manually start/stop recording video	1 Tap the blue icon on the monitor screen. The icon turns red and flashes, indicating that recording have started. 2 Tap the icon again to stop recording. The icon turns blue.
Set up automatic recording schedule	1 From General Settings/Recording Setup, tap icon. The Schedule Recording Overview screen displays. 2 Tap MODIFY to view the Recording Setup screen.
Delete recording schedule	1 From General Settings/Recording Setup, tap icon. The Schedule Recording Overview screen displays. 2 Select the day you want to modify and tap MODIFY to view the recording schedule for that day. 3 Select the camera(s) whose schedule you want to delete. Enter the schedule (or part of a schedule) you want to delete and tap DELETE.
Watch recorded video	1 Tap the SD card icon on the monitor. The Recording File List displays the recorded files. 2 Tap the day you want to view, and then tap the file. 3 The video begins playing.
Delete recorded videos	1 From the Recorded File List, tap 2 Tap YES to confirm deletion.
Two-way talk	From the Live View screen, press and hold the TALK button at the side of monitor, sound is now audible through the camera. Release TALK button, the Two-way talk mode exits.
Change channels (view a different camera)	1 Tap the icon. 2 The next channel displays.

1 Download MyCam View from AppStore or Google Play to your smartphone or tablet.
2 Connect the monitor to your router using an Ethernet cable so that it has an Internet connection (the icon lights green).

The following example shows how to use the Android app. If you use a device with iOS, there may be slight deviations depending on the system. However, it should not be difficult to use the features on your iOS device to the same extent.

Add camera

1 Start MyCam View and tap on the icon or on the respective text.
2 There are two ways to add the camera:

• Enter the UID number (below the QR code on the back of the monitor) in the UID input field.
• Tap Scan and scan the QR code on the back of the monitor.

3 In the Name line, you can enter any name for the camera.
4 Enter the password for the camera in the line Password (in delivery state 000000).

5 Tap OK.

6 You see a list of the devices with their UID numbers and the online status.
7 Tap the desired camera to view its live image.

Operating the APP

While the live image is displayed, you can use the icons at the bottom of the display to access the following functions:

• Access to the snapshots / photos (which you have triggered with the app).
• Take a snapshot.
• Turning the sound from the camera on / off.
• Turn on the loudspeaker on the camera (Talk-back function).

If you have access to several cameras with the APP, you can use the icons etc at the top of the display to select the desired camera for displaying the live image.

Settings in the APP

Whilst in the list display of the connected cameras (which can be reached with the back button of your mobile phone during the live image display), you can make the following settings:

• Reconnect to the camera if the connection is broken.
• Edit device settings.

The UID of the camera is shown and you can change the name of the camera.

Advanced settings:

• Password Setting: Change the password for camera access
• Adjust the video quality
• Alert settings

• Device informationen

• Displays the list of recorded events.

By tapping certain time periods can be queried.

• Displays the list of captured snapshots.
• Delete device: The camera is removed from the APP.

APPENDIX

Safety Information

• Please read this operating instruction manual thoroughly and keep it for further use.
• Prevent excessive exposure to smoke, dust, vibration, chemicals, moisture, heat and direct sunlight.
• Furniture polish, over time, may disintegrate the rubber feet of the device which may stain your furniture. To avoid a potential stain, you may want to place the device on a pad or mat.
• Only use the power adapter plugs contained in the material supplied since other power adapter plugs could damage the devices.
• Ensure access to the power adapter plugs is not obstructed by furniture or such.

Intended use

The camera serves a video stream to the monitor. Any other use is considered unintended use.

Unauthorised modification or reconstruction is not permitted. Under no circumstances open the devices or complete any repair work yourself. Observe all local directives and regulations.

Power adapter plug

Attention: Only use the power adapter plug contained in the material supplied since other power adapter plugs could damage the devices. Ensure access to the power adapter plug is not obstructed by furniture or such.

Pay attention that the plug and cable are in perfect condition. Kinked or worn cable represents the risk of a fatal accident!

The power adapter plug supplied fulfils the ecodesign requirements of the European Union (Directive 2009/125/EC). This means that, both in an operating state and in an idling state, the power consumption is considerably lower compared to power adapter plugs with an older design.

Disposal

In order to dispose of your device, take it to a collection point provided by your local public waste authorities (e.g. recycling centre). According to laws on the disposal of electronic and electrical devices, owners are obliged to dispose of old electronic and electrical devices in a separate waste container. The adjacent symbol indicates that the device must not be disposed of in normal domestic waste!

Batteries represent a hazard to health and the environment!

Never open, damage or swallow batteries or allow them to pollute the environment. They may contain toxic, ecologically hazardous heavy metals. You are legally obliged to dispose of power

packs and batteries at the point of sale or in the corresponding containers provided at collection points provided by local public waste authorities. Disposal is free of charge. The adjacent symbols indicate that the batteries must not be disposed of in normal domestic waste and must be brought to collection points provided by local public waste authorities.

Packaging materials must be disposed of according to local regulations.

Declaration of conformity

This device fulfils the requirements stipulated in the EU directive:

2014/53/EU.

Conformity with the above mentioned directive is confirmed by the CE symbol on the device.

To view the complete Declaration of Conformity, please refer to the free download available on our website www.switel.com/support.

Telgo AG, Route d'Agy 16, 1763 Granges-Paccot, Switzerland

Maintenance

• Clean the housing surfaces with a soft, fluff-free cloth.
• Never use cleaning agents or solvents.

Technical data (monitor)

Frequency 2,400 ... 2,483.5 GHz

Data Rate 4 Mbps

Receiving Sensitivity -81dBm

Modulation Type GFSK with FHSS

Monitor display 7" (17,8 cm) Color LCD (800 x 480 pxl)

View Angle H: 140^ V: 110^

SDHC-Memory card Max 128G

Recording format ASF

Lithium rechargeable battery 3.7V 2000mAh

Power Requirement 5 V DC 2 A +/- 5%

Operating Temperature (Monitor) -10^ +40^ / Humidity 0% 85%

Technical data (camera)

Transmitting Distance up to 250m (Line of Sight)

Image Sensor Type 1/4" Color CMOS Image Sensor

Effective Pixels H: 1280 V: 720

Image processing MPEG 4

Image Resolution / Frame Rate Cam x 1 : 720px1 @ 10 fps

Cam x 2 : VGAx2 @ 25 fps

Cam x 4 : QVGA x 4 @ 25 fps / VGA x 4 @ 15 fps

Lens 3.6mm/F2.0

Viewing Angle (Diagonal) 72^ (FOV)

IR LED / Night Vision Range 12 x IR LED / 850 nm /10m Night Vision Range

Power Requirement 9.0 VDC 600 mA +/- 5%

Power Consumption 460mA Max (with IR ON and talk back)

240mA Max (with IR OUT / without talk back)

Weather proof IP54

Operating Temperature -10°C ... +50°C / Humidity 0% ... 85%

Guarantee

SWITEEL equipment is produced and tested according to the latest production methods. The

implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life.

The terms of the guarantee do not apply to the rechargeable batteries or power packs used in the products.

The period of guarantee is 24 months from the date of purchase.

All deficiencies resulting from material of production faults which occur during the period of guarantee will be eliminated free of charge. Rights to claims under the terms of guarantee are annulled following intervention by the purchaser or third parties. Damage caused as a result of improper handling or operation, incorrect positioning or storing, improper connection or installation, Acts of God or other external influence are not covered by the terms of guarantee.

In the case of complaints, we reserve the right to repair or replace defect parts or provide a replacement device. Replacement parts or devices become our property.

Rights to compensation in the case of damage are excluded where there is no evidence or intent or gross negligence by the manufacturer.

If your equipment shows signs of defect during the period of guarantee, please return to the sales outlet in which you purchased the SWITEL equipment together with the purchase receipt. All rights to claims under the terms of guarantee in accordance with this agreement must be asserted exclusively with regard to your sales outlet.

Two years after the purchase of our products, claims under the terms of guarantee can no longer be asserted.

APERCU

Telgo AG, Route d'Agy 16, 1763 Granges-Paccot, Switzerland

Telgo AG, Route d'Agy 16, 1763 Granges-Paccot, Switzerland

Sensore telecamera 1/4" Color CMOS image sensor

Cam x 4 : QVGA x 4 @ 25 fps / VGA x 4 @ 15 fps

Lente 3,6 mm / F2.0 (ICR cut Filter)

HET APPARAAT IN WERKING STELLEN

Monitor

Telgo AG, Route d'Agy 16, 1763 Granges-Paccot, Switzerland

"Camerasensor 1/4" Color CMOS image sensor

Voeding 9 V DC 600 mA +/5%

Stroomverbruik 460mA max. (met IR-LED + Talk-Back)

240 mA max. (zonder IR-LED / zonder Talk-Back)

Beschermingsgraad

IP54

Cam x 4 : QVGA x 4 @ 25 fps / VGA x 4 @ 15 fps

Lente 3.6mm /F2.0

In the case of technical questions, please use the service form on our website: http://www.switel.com/en/product-information-technical-support/