Stay & Play PIF0013663 - Pets PETSAFE - Free user manual and instructions
Find the device manual for free Stay & Play PIF0013663 PETSAFE in PDF.
| Feature | Details |
|---|---|
| Detection System | Radio frequency detection technology |
| Range | Up to 91 meters radius |
| Collar | Rechargeable, waterproof, and adjustable collar |
| Safety Zones | Can create multiple safety zones |
| Usage | Ideal for dogs of all sizes |
| Installation | Easy to install without wiring |
| Maintenance | Collar recharge every 2-3 months depending on usage |
| Safety | Safe operation for the animal, with adjustable stimulation zones |
| Included Accessories | Collar, charger, boundary flags |
| Warranty | Limited 1-year warranty |
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USER MANUAL Stay & Play PIF0013663 PETSAFE
protect. teach. love.
Product Manual
Wireless Fence for Stubborn Dogs
Please read this entire Product Manual before beginning.
You and your pet were made for each other. Our aim is to help you to have the best companionship and the most memorable moments together. Your new PetSafe® Stay & Play™ Wireless Fence for Stubborn Dogs is designed to give your pet maximum freedom while keeping him safe.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don't hesitate to contact us.
Hereinafter, Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or brand of Radio Systems Corporation may be referred to collectively as "We" or "Us."
Important Safety Information
Explanation of attention words and symbols used in this product manual:
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION, used with the safety alert symbol, it indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
CAUTION
CAUTION, used without the safety alert symbol, it indicates a hazardous situation which, if not avoided, could result in harm to your pet.
NOTICE
NOTICE is used to address practices not related to personal injury.
WARNING
- Not for use with aggressive pets. Do not use this product if your pet is prone to aggressive behaviour. Aggressive pets can cause severe injury or death to their owners and others. If you are unsure whether this product is appropriate for your pet, please consult your veterinary surgeon or a certified trainer.
- Risk of electric shock. Use the fence transmitter indoors in a dry location only.
- The battery should be charged in areas with temperatures ranging from 0^ to 40^ . Recharging the battery outside of this temperature range can cause the battery to overheat, explode or catch fire.
This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge them with an inappropriate charger. Fire, explosion, property damage or bodily harm may occur if this warning is ignored. - This system is NOT a solid barrier. It is designed to act as a deterrent to remind pets to stay within the established boundary using static stimulation. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to static stimulation varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundary, you should NOT rely solely upon this system to confine your pet. Radio Systems Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the boundary.
CAUTION
- This product is not a toy. Keep it out of the reach of children.
CAUTION
A correct fit of the receiver collar is important. A receiver collar worn for too long or made too tight on your pet's neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
- Avoid leaving the receiver collar on your pet for more than 12 hours per day.
- When possible, re-position the collar on your pet's neck every 1 to 2 hours.
- Check the fit to prevent excessive pressure; follow the instructions in this product manual.
Regularly re-check the fit to prevent excessive pressure; follow the instructions in this product manual. - You may need to trim your pet's hair in the area of the contact points. Never shave your pet's neck; this may lead to a rash or infection.
- Never connect a leash to a collar with contact points. It will cause excessive pressure on the contact points.
- When using a separate collar for a leash, do not put pressure on the receiver collar.
- Wash your pet's neck area and the contact points of the receiver collar weekly with a damp cloth.
- Examine the contact area daily for signs of a rash or a sore.
If a rash or sore is found, discontinue use of the receiver collar until the skin has healed.
If the condition persists for over 48 hours, see your veterinary surgeon.
For additional information on bed sores and pressure necrosis, please visit our website. - Correct training of your pet is essential to successfully use the system. During the first 2 weeks of training, do not use the system without directly supervising your pet.
The receiver collar should not be on your pet when the system is tested. If it is, your pet may receive unintended stimulation.
The boundary zone must be tested whenever an adjustment is made to the transmitter setting to prevent unintended stimulation of your pet.
To prevent unintended stimulation, after the boundary flags have been placed, be sure to set the static stimulation on the receiver collar back to level 1, which is tone only. - To prevent unintended stimulation, remove the receiver collar from your pet when indoors.
- Never disconnect power from the system when the collar is on your pet. This may activate the receiver collar.
- Radio Systems Corporation recommends the use of an Uninterruptible Power Supply (UPS) with your wireless fence. Should the power go off at your home, your pet will be unprotected. Power outages can be unpredictable, and the use of a UPS will give you time to correctly restrain your pet.
In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that he will receive stimulation. This stimulation will stop after a 15-second time-out period has been reached. This is due to the operation of the collar: the collar is activated by the absence of the containment signal.
While results will vary depending on the UPS manufacturer's specifications, the following are typical examples to guide your choice of UPS:
- With a 400-VA UPS a consumer should expect 3 hours of back-up time.
- With a 900-VA UPS a consumer should expect 8 hours of back-up time.
To prevent unintended stimulation, after the boundary flags have been placed, be sure to set the static stimulation on the receiver collar back to level 1, which is tone only. - You should expect hundreds of recharge cycles from your battery; however, do not charge your receiver collar every night. Excessive charging can shorten battery life.
- Charge your receiver collar when the receiver indicator light blinks yellow; or when the light blinks red.
- Do not place anything on the top of the transmitter or cover any ventilation holes. This may overheat the transmitter and cause early transmission failure.
- Do not place the transmitter in a closet or in any other confined un-ventilated area.
- Do not place the transmitter on or near a metal surface.
NOTICE
Table of Contents
In the Box. 5
You May Also Need 5
How the System Works 6
Key definitions. 6
Operating Guide. 7
Step 1: Set Up the Transmitter. 7
Step 2: Charge the Receiver Collar. 8
Step 3: Prepare the Receiver Collar
Step 4: Adjust the Pet Area to Desired Size. 10
Step 5: Place the Boundary Flags 12
Step 6: Fit the Receiver Collar. 12
Training 14
Day 1 14
Days 2-4 14
Days 5-8. 14
Days 9-30 15
Taking Your Pet Out of the Pet Area 15
Wireless-Io-Go 15
Troubleshooting 16
Terms of Use and Limitation of Liability 17
Compliance 17
Important Recycling Advice 18
Warranty. 18
In the Box
Receiver Collar with Short Contact Points
Test Light Tool
Contact Points
Contact Point Wrench
Receiver Charger
Transmitter Boundary Abbasta50
Power
Mounting Bracket
Mounting Screws
Mounting Anchors
You May Also Need
- Scissors
Lighter - Screwdriver
Drill - Tape measure
Non-metallic collar and leash or lead
For help with set-up and training, please visit petsafe.com
How the System Works
The PetSafe Stay & Play Wireless Fence for Stubborn Dogs has been proven safe, comfortable and effective for pets over 2.3 kg. The system works by transmitting a radio signal up to 32 m in all directions. You temporarily define the pet area with boundary flags for a visual aid in training your pet. Your pet wears a receiver collar with contact points that touch his neck, and, once trained, he is allowed to roam freely in the pet area. When your pet reaches the boundary zone, the receiver collar gives a warning tone before delivering a safe static stimulation through the contact points to get his attention until he returns to the pet area.
Key definitions
Transmitter: Transmits the radio signal and is the centre of the pet area. The transmitter needs to be located indoors.
Pet Area: Distance from the transmitter where your pet can roam freely.
Boundary Zone: 0.6 m to 1 m wide area outside the pet area where your pet's receiver collar will begin to tone and then to deliver static stimulation. The stimulation will start in the boundary zone and continue anywhere beyond the pet area.
Note: The receiver collar is equipped with a safely time-out feature that will stop correcting after 15 seconds if your pet remains outside the pet area.
Receiver Collar: Receives the radio signal from the transmitter.
Mode Button: Turns receiver ON/OFF and adjusts the level of static stimulation your pet receives outside the pet area.
Receiver Indicator Light: Indicates the level of stimulation at which the receiver collar is set. This light also serves as a low-battery indicator.
Receiver Charger: Charges the batteries inside the receiver collar.
Receiver Charge Jack: Connection port for charging receiver battery.
Contact Points: Deliver the safe static stimulation when your pet moves into the boundary zone.
Power Jack: Where the power adaptor plugs into the transmitter. The transmitter is powered by a standard outlet.
Boundary Switch: Adjust according to the size of the pet area desired.
Note: Adjusting the switch does not change the level of static stimulation on the receiver collar.
Power Light: Indicates when the transmitter is on.
Boundary Control Dial: Adjusts the distance from the transmitter to the boundary zone.
Note: Adjusting the dial does not change the level of static stimulation on the receiver collar.
Power Loss Alarm: Sounds an alarm which indicates that the power has been disconnected from the transmitter.
Receiver Collar
Transmitter
Operating Guide
Step 1: Set Up the Transmitter
Important: You may need to move the transmitter several times before determining the final location. The transmitter is located at the exact centre of the pet area.
Place the transmitter:
- At least 60 cm above the floor, on the ground floor of your home.
In a dry well-ventilated protected area.
In an area where temperatures do not fall below -23^ or above 40^ - Mounted to a wall, on a non-metal table or on other hard surface to ensure proper ventilation (1A).
- At least 1 m from large metal objects, as these items may reduce the size and shape of your pet area (1B). Placing the transmitter inside a metal building or shed can reduce the maximum range of the system.
NOTICE
- Do not place anything on the top of the transmitter or cover any ventilation holes. This may overheat the transmitter and cause early transmission failure.
- Do not place the transmitter in a closet or in any other confined unventilated area.
- Do not place the transmitter on or near a metal surface.
Wall Mount the Transmitter
- Place bracket against the wall in position to be hung (1C).
- Mark the hole locations.
- If mounting directly to the wall studs, drill 1.6 mm pilot holes for the screws. Anchors would not be needed. If mounting to dry wall using the mounting anchors, drill 6.4 mm holes and insert anchors completely into the holes.
- Screw bracket to the wall.
- Place the bottom edge of transmitter against the bracket making sure the screw recesses are over the bracket hooks on both sides.
- Rotate transmitter up and push firmly until the top latch locks into place (1D).
To maximise your pet area, make sure the boundary switch is on ^+ + and the boundary control dial is set to "8" (1E). Plug power adaptor into power jack and standard outlet. Turn the transmitter ON.
The transmitter has a built-in power loss alarm. This alarm sounds an intermittent tone alarm indicating power has been removed from the transmitter. The alarm will sound for at least 20 minutes. If power is disconnected from the unit, your pet is no longer contained.
There are two ways to turn off the power loss alarm:
- Plug the power cord back into a functional outlet. The unit assumes power has been suspended because of an accident, such as a child unplugging the lead, thus sounding the tone.
- Unplug transmitter power adaptor from the power jack located on the bottom of the transmitter, indicating power is intentionally being suspended.
When your power is restored, be sure to reconnect the power adaptor into the power jack of your transmitter.
Step 2: Charge the Receiver Collar
The receiver collar charger is designed to plug into a standard AC wall outlet. The receiver collar light will glow red when the receiver charger is correctly seated in the receiver charge jack. The light will turn green when charging is complete. A built-in safety circuit prevents the receiver collar from overcharging.
The receiver collar will reach full charge within 2-3 hours. Each charge can last up to 3 weeks, depending upon frequency of use.
NOTICE
Do not charge your receiver collar every night. Frequent charging can have a negative effect on the battery. We recommend that the receiver collar be used until the receiver indicator light blinks yellow or red.
Charge the Receiver Collar
Lift and slide the receiver collar strap away from the front of the unit (2A). Lift the rubber plug to allow access to the receiver charge jack. The rubber plug needs to remain attached to the receiver collar. Plug the receiver charger into the receiver charge jack on the receiver collar. The receiver charge jack and receiver charger are keyed to fit one way. Do not force it in backwards.
Step 3: Prepare the Receiver Collar
Your receiver collar comes with short contact points. Use the long contact points for pets with long or thick hair. Tighten the contact points using the contact point wrench (3A). Check tightness weekly.
Turn the Receiver Collar ON
Press and hold the mode button continuously for 5 seconds (3B). The green or yellow or red receiver indicator light will turn ON for 5 seconds (3C) to indicate battery status, followed by the red receiver indicator light flashing the static stimulation level settings.
Turn the Receiver Collar OFF
Press and hold the mode button continuously for 5 seconds. The red receiver indicator light will be ON during this time. The red receiver indicator light will then turn OFF and all receiver indicator lights will stay OFF indicating that the unit is turned OFF.
To extend the time between charging the receiver collar, consider turning OFF the receiver collar when it is not in use.
Receiver Collar Status Indicators
The receiver collar status indicator light, along with the receiver collar alarm tone are used to determine the battery status and the stimulation type. Refer to the receiver collar status indicator table below to understand the status lights and tones for the receiver collar.
During normal operation, the receiver collar indicator light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
| Receiver Collar Status Indicator Table | ||
| Status Light Alarm | Tone Condition | |
| While Plugged into Receiver Charger | ||
| Solid red No tone Charge in progress | ||
| Solid green No tone Charge complete | ||
| No light Charge failure, contact Customer Care Centre | ||
| After Removing from Receiver Charger | ||
| Continuous green or yellow or red (5 seconds duration) | No tone | Battery charge indication. Occurs immediately after unplugging the charger from the receiver collar |
| Operating Battery Status | ||
| Slow blinking green (every 4-5 seconds) | No tone Collar battery charge 100%-60% | |
| Slow blinking yellow (every 4-5 seconds) | No tone Collar battery charge 60%-20% | |
| Slow blinking red (every 4-5 seconds) | No tone | Collar battery charge 20% or less, charge immediately |
| Receiver Activation Status | ||
| Fast pulsating green (3 flashes per second) | Warning tone Warning tone | |
| Fast pulsating red (3 flashes per second) | Tone for duration of static stimulation | Static stimulation being delivered up to 15 seconds |
| Continuous green (10 seconds) | No tone | Over-stimulation protection; collar locked for 10 seconds |
Set the Static Stimulation Level
Read all steps before attempting to set the static stimulation level.
- Press the mode button and release (3B) when the receiver indicator light illuminates red (3C).
- The receiver indicator light will emit a series of red flashes representing the static stimulation level.
- Increase the static stimulation level by pressing and releasing the mode button within 5 seconds of the previous series of flashes.
The static stimulation levels increase in strength from 1 to 6. Pushing the stimulation level button while the receiver collar is on Level 6 will cause the receiver collar to revert to Level 1. Refer to the function and response table to choose the static stimulation level that best fits your pet.
| Function and Response Table | ||
| Indicator Light Response | Static Stimulation Level | Receiver Collar Function |
| 1 Red Flash 1 No Static Stimulation, Tone Only | ||
| 2 Red Flashes 2 Low Static Stimulation | ||
| 3 Red Flashes 3 Medium Low Static Stimulation | ||
| 4 Red Flashes 4 Medium Static Stimulation | ||
| 5 Red Flashes 5 | Medium-High Static Stimulation | |
| 6 Red Flashes 6 | High Static Stimulation | |
Over-Stimulation Protection
If your pet enters the boundary zone or continues anywhere beyond the pet area, this feature limits the static stimulation duration to 15 seconds. While the system locks out further static stimulation, the green light will remain on for 10 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive static stimulation upon return to the pet area.
Step 4: Adjust the Pet Area to Desired Size
Make sure the entire pet area lies within your property boundaries (4A). Always start determining the boundary zone at the shortest distance from the transmitter. Place the boundary switch on "−" if the boundary zone will be less than 13.5 m from the transmitter.
Note: If your next-door neighbour has a containment system, see Troubleshooting section page 15.
Test Light Instructions
- Make sure the receiver collar battery is correctly charged.
- Set the stimulation level to 2 or above.
- Hold the test light contacts to the contact points (4B).
- Walk towards the boundary zone holding the receiver collar around waist height until the test light flashes (4C).
Save test light for future testing.
To maximise your pet area, make sure the boundary switch is on "+" and the boundary control dial is set to "8". Plug power adaptor into power jack and standard outlet. Turn the transmitter on.
Two-Person Method
Hold the receiver collar around waist height with logo side facing away from the transmitter and contact points facing upwards. Walk to the edge of the desired pet area. Facing away from the transmitter, hold the receiver collar at the edge of the desired pet area (4C).
Starting with the boundary control dial set to "8", have a second person turn the dial down SLOWLY. When the receiver collar tone starts, tell the person to stop turning the boundary control dial. Walk back into the pet area until the receiver stops sounding. Verify the pet area boundary by walking towards the boundary zone and verifying that the tone/test light flashes begin at the desired location. Test at multiple locations around the pet area to verify that the pet area is within your desired location. Record your settings below for future reference.
One-Person Method
Measure the shortest distance from the desired boundary zone to the transmitter. See the transmitter range chart below and set the boundary switch and boundary control dial. Hold the test light contacts to the contact points (4B). Take the receiver collar to the boundary zone with the logo side facing away from the transmitter and contact points facing upwards (4C). Hold the receiver collar around waist height until the receiver collar tone sounds and the test light flashes. If the receiver collar tone sounds before or after the desired boundary zone, return to the transmitter and adjust the boundary control dial. Repeat this process until the receiver collar tone sounds at the desired location. Record your settings below for future reference.
Transmitter Range Chart
| Boundary Control Dial Position Boundary Switch LOW - Boundary Switch HIGH + | ||
| 1 1.5 m 1.5 m | ||
| 2 3 m 6 m | ||
| 3 4.5 m 10.5 m | ||
| 4 6 m 15 m | ||
| 5 | 7.5 m | 20 m |
| 6 9 m | 24 m | |
| 7 | 12 m | 29 m |
| 8 | 15 m | 32 m |
Note: These distances are approximate.
Record Your Settings
| Location | Final Boundary Switch Setting (HIGH + or LOW - ) | Final Boundary Control Dial Position (1-8) | Receiver Static Stimulation Level (1-6) |
| Home | |||
| Camping | |||
| Holidays | |||
| Other | |||
Step 5: Place the Boundary Flags
The boundary flags are visual reminders for your pet of where the boundary zone is located. The receiver collar will activate within 0.6 m to 1 m of the boundary flags.
- Using the test light, with the static stimulation level set at 2 or greater, hold the receiver collar at your pet's neck height with logo side facing away from the transmitter.
- Walk towards the boundary zone until the receiver collar beeps and the test light flashes (5A).
- Place a boundary flag in the ground (5B).
- Walk back into the pet area until the beeping stops.
- Repeat this process around the boundary zone until it is marked with boundary flags every 3m
The boundary flags may be in different parts of the boundary zone and may not be in a line. The boundary zone is 0.6 m to 1 m wide.
Step 6: Fit the Receiver Collar
Important: The correct fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pet's skin on the underside of his neck.
CAUTION
Please read and follow the instructions in this manual. Correct fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage, ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
- Avoid leaving the collar on the dog for more than 12 hours per day.
- When possible, re-position the collar on your pet's neck every 1 to 2 hours.
- Check the fit to prevent excessive pressure; follow the instructions in this manual.
- Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
- When using a separate collar for a lead, do not put pressure on the electronic collar.
- Wash the dog's neck area and the contacts of the collar weekly with a damp cloth.
- Examine the contact area daily for signs of a rash or a sore.
If a rash or sore is found, discontinue use of the collar until the skin has healed.
If the condition persists for over 48 hours, see your veterinary surgeon.
For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.
To assure a correct fit, please follow these steps:
- Make sure the transmitter is not plugged in and the receiver collar is turned off.
- Start with your pet standing comfortably (6A).
- To make it easier to hear the warning beep, place the receiver collar on your pet with the logo side of the receiver facing your pet's chin.
- Centre the contact points underneath your pet's neck, touching the skin.
CAUTION
You may need to trim your pet's hair in the area of the contact points. Never shave your dog's neck; this may lead to a rash or infection.
- Check the tightness of the receiver collar by inserting one finger between the end of a contact point and your pet's neck. The fit should be snug but not constricting (6B).
a. Allow your pet to wear the collar for several minutes then re-check the fit.
b. Check the fit again as your pet becomes more comfortable with the receiver collar.
- Trim the collar as follows (6C):
a. Mark the desired length of the receiver collar with a pen. Allow for growth if your pet is young or grows a thick winter coat.
b. Remove the receiver collar from your pet and cut off the excess.
c. Before placing the receiver collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge.
6B
6C
Re-Thread the Collar
The slide buckle prevents the collar from becoming loose around your pet's neck.
The ridges must be facing up; the collar will slip if it is not correctly threaded.
To loosen: Slide the strap through the Slide and Fasten Buckles and pull down.
To tighten: Slide the strap up through the Fasten Buckle and pull through the Slide Buckle.
Training
Remember that this system is not a solid barrier. Using it successfully requires that you spend some time training your pet.
Finish each training session on a positive note with lots of praise and play. Remove the collar after each training session.
While your pet is still learning the boundary, contain him by another means, such as with a pen or a leash.
- Put a separate non-metallic collar on your pet's neck and attach a leash.
- Be sure to place the collar on your dog's neck with the PetSafe ^假 logo facing up.
If your pet appears to be stressed, slow down the training schedule, add additional days of training or increase the amount of play time. Common stress signals include pulling on the leash toward the house, ears tucked or pulled back, tail down or tucked between legs, body lowered, nervous/frantic movement or stiffening of the pet's body, lip-licking or yawning.
Day 1
For the first day, start with the collar set to level 1, tone-only. With your pet on a leash and with his favourite treats at hand, allow him to explore the pet area (7A). Allow your pet to cross the boundary (7B) and hear the tone from his collar, then ask him to come back into the pet area (7C) and praise and reward him. Your goal is for your dog to associate being inside the pet area with rewarding experiences. Dogs are sensitive. Keep your mood upbeat as dogs can understand when you are happy or upset. Do 2 or 3 training sessions for about 10-15 minutes each. Do not try to do too much too quickly. More frequent short sessions are better than less frequent, longer sessions.
Days 2-4
On days 2 to 4, repeat this process, but with the collar set to level 2—the mildest static stimulation level. Closely observe your pet's behaviour while he is in the boundary zone (7B), and note whether or not your dog responds to the stimulation. Indicators of a response are looking around in curiosity, flicking of the ears or scratching at the collar. If he does not respond, check the fit of the collar to make sure the contact points are making contact with his skin. If the collar is fit correctly and your dog does not respond, then move up to the next stimulation level and repeat the process. Do 2 or 3 training sessions for about 10-15 minutes each. Your goal is for your dog to consistently choose to stay in the pet area. If necessary, add more days of training before moving on to the next step.
Days 5-8
On days 5 to 8, retain the collar settings from the last training session, but stage some distractions to test your dog's reliability. The goal is to have your pet stay within the boundary even with new temptations. Start with simple temptations and work your way up. Some examples are:
- Have a family member cross from inside the boundary and exit it.
- Place a toy outside the boundary.
- Have a friend or neighbour walk another pet outside the boundary area.
Remember to keep your pet on a leash throughout this process while he is still learning the boundary. Also, never coax your pet to leave the pet area.
CAUTION
Be sure the extra collar does not put pressure on the contact points.
Days 9-30
Once your pet consistently respects the boundary zone regardless of distractions or temptations, he is ready for the next step: unleashed supervision (7D). Stay close by with a leash at hand. Play with your pet for a while during the first few sessions. If your dog does not try to cross the boundary zone, occupy yourself with another task in the garden and allow him to freely explore. Continue watching your pet. If he escapes, remove the collar and lead him back into the pet area. Start these sessions at around 15 minutes and gradually work up to an hour or more.
When your pet proves trustworthy, you can let him out on his own. Continue to check on him regularly. You can remove every other boundary flag every 4 days until all the flags are removed. Save them in case you move or need to train another pet.
Taking Your Pet Out of the Pet Area
Important: Remove the receiver collar and leave it at home.
Once your pet learns the boundary zone, he will be reluctant to cross it for walks or car rides.
Option 1:
Replace the receiver collar with a regular collar. Put your pet in a car that is within the pet area and drive him out of the pet area (7E).
Option 2:
Replace the receiver collar with a regular collar and a leash. Walk your pet out of the pet area while giving a command such as "OK" at a specific place along the boundary zone (the end of your driveway, pavement, etc.). Always leave the
pet area from the same spot in your garden with a leash and your pet will associate leaving the pet area only on a leash, only at this spot and only with a person. You may initially need to convince your pet to leave the pet area with a treat and lots of praise.
Note: You may also carry your pet out of the pet area.
Cngtuals! You have now completed the training programme. You are both ready to enjoy more freedom. Just make sure to continue to check the tightness of the receiver collar and remove it when it is not in use.
Wireless-to-Go
Your PetSafe Stay & Play Wireless Fence for Stubborn Dogs is completely portable. Follow the set-up procedures wherever you wish to have containment of your pet. Re-establish the pet area and mark it with boundary flags so your pet knows his boundary zone. Place the transmitter indoors at least 1 m from large metal objects.
Note: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove the receiver collar from your pet before turning off the transmitter. If you want to power the transmitter from a car or other DC source, use an inverter rated for 50 watts or more.
Troubleshooting
| The receiver collar tone is not sounding when setting up the boundary zone. | ·Make sure the receiver collar is turned on and the battery status lights are flashing every 4-5 seconds. ·Charge the receiver collar. ·The tone may be difficult to hear in a noisy environment. ·Use test light as explained in the "test light instructions" section, and use it to determine the location of the boundary zone. ·Check that the transmitter is set up according to directions. |
| The receiver collar tone is not sounding or administering static stimulation. | ·Check that the transmitter is plugged into a working outlet, turned on, the power light is on and the transmitter controls are set at your desired settings. ·Make sure the receiver collar is turned on and the battery status lights are flashing every 4-5 seconds. ·Charge the receiver collar. |
Troubleshooting
| The receiver collar tone is sounding everywhere. | ·Check that the transmitter is plugged into a working standard outlet, turned on, the power light is on and the transmitter controls are set to your desired settings. |
| The receiver collar tone is sounding inside the house. | ·It is recommended to remove the receiver collar from your pet when indoors to avoid activation of the receiver collar. ·Make sure the transmitter is on and set up according to the directions. ·Ensure the entire house is within the pet area. The transmitter may need to be moved to adjust the pet area to include the entire house. ·If relocating the transmitter, remove the receiver collar from your pet before turning the transmitter off. |
| My pet is receiving static stimulation in his metal crate. | ·The receiver collar activates when it loses the transmitter signal. The metal crate may block the transmitter signal that causes the receiver collar to activate. ·Remove the receiver collar from your pet when placing him in his metal crate. |
| The boundary zone seems to fluctuate. | ·This is normal for the electromagnetic field of the Stay & Play “Wireless Fence for Stubborn Dogs. The field may be affected by surrounding “electronic noise,” which can cause it to fluctuate up to 5%. ·The location the receiver collar activates is influenced by the speed and orientation of the receiver collar as your pet enters the boundary zone. |
| The receiver collar activates in the middle of the garden. | ·The receiver collar activates when it loses the transmitter signal. This sometimes occurs if a large metal object lies between the receiver collar and transmitter, if the orientation of the receiver collar changes near the boundary zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider re-locating the transmitter and re-setting the pet area. |
| The receiver collar tone is sounding but my pet is not responding to the static stimulation. | ·Make sure the static stimulation level is set at 2 or above. ·Test the receiver collar with the test light. ·If the test light flashes, check the fit of the receiver collar. ·Trim your pet's fur where the contact points touch the neck and/or switch to the longer contact points. ·Increase the static stimulation level. ·Repeat training steps to reinforce training. |
| My pet reacts strongly to the static stimulation and has become fearful. | ·Lower the static stimulation level. ·Make sure you are in control of the situation when your pet receives his first static stimulations (have him on a leash attached to a separate, non-metallic collar) and lead him into the pet area and praise him. If your pet remains fearful, suspend training and start again the next day. Make sure to end all training sessions on a positive note with lots of praise and play. |
| The transmitter power light is not on. | ·Make sure the power adaptor is plugged into a working wall outlet. ·Verify that the outlet is working properly by plugging in a known working item such as a lamp. ·If the power light still does not come on, the fence transmitter and/or power adaptor needs to be replaced. Contact the Customer Care Centre. |
| I was setting up the pet area and after I turned down the boundary control dial, the receiver collar would no longer tone or correct. | ·You may have turned the boundary control dial down too quickly, causing the receiver collar to go into power-fail mode. This is a safety feature designed to protect your pet when power to the transmitter goes off. |
| My next-door neighbour has a containment system and the receiver collar does not activate near their property. | ·Your neighbour's containment signal may interfere with the operation of the receiver collar preventing activation close to their fence. To minimise the interference, reduce the size of the pet area or move the transmitter away from your neighbour's system. ·Adjust the pet area so that the receiver collar activates for at least 1.5 m beyond the reduced boundary setting when walking towards the neighbouring containment system. |
Troubleshooting
The receiver collar has injured my pet's neck.
- Failing to follow the important safety information at the front of the product manual has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog's neck. Be assured that electronic collars do not use enough energy to cause electrical burns. The energy in an output pulse is only a few thousandths of a joule; it is similar in nature to the static pulse that you may feel when getting out of your car. In some cases, pressure ulcers are described as chemical burns. The battery in your receiver collar is sealed; in addition, your collar's housing is also sealed. This sealing makes it virtually impossible, without misuse or abuse, for your receiver collar battery to leak onto your pet's neck. Please review and follow the important safety information on page 3 and the instructions in Step 6, under the heading "Fit the receiver collar" on page 12.
Terms of Use and Limitation of Liability
1. Terms of Use:
The use of this product is subject to your acceptance without modifying the terms, conditions and notices contained therein. Use of this product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these terms, conditions and notices, please return the product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location, together with proof of purchase for a full refund.
2. Correct Use:
Correct use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinary surgeon or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive, and accepts no liability for determining suitability in individual cases.
3. No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding upon you as if incorporated herein.
Compliance
EC
Radio Systems Corporation declares under its own responsibility, that the following product complies with the essential requirements of article 3 of the RED (2014/53/EU) and the RoHS 2 Directive (EU) 2015/863. Unauthorised changes or modifications to the equipment that are not approved by Radio Systems Corporation may violate EU RED regulations, could void the user's authority to operate the equipment and will void the warranty. Hereby, Radio Systems Corporation declares that this part complies with the essential requirements and other relevant provisions. The Declaration of Conformity can be found at: www.petsafe.com/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference and (2) it must accept any interference, including that leading to its undesired use.
ACMA/Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of its product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If these options are not possible, please contact the Customer Care Centre for further information.
Warranty
Three Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.com and/or are available by contacting your local Customer Care Centre.
Europe - Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Ireland
Canada - Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand - In compliance with the Australian Consumer Law, Warranties Against Defects, effective 1 January 2012; warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter, referred to as "Radio Systems") guarantees to the original retail purchaser, and not to any other purchaser or subsequent owner, that its Product, when subject to normal and correct residential use, will be free from defects with regard to materials or workmanship for a period of three (3) years from the purchase date. An "original retail consumer purchaser" is a person or entity that originally purchases the Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labour and parts for the first three years of ownership; after the first three years, a service or upgrade charge will apply, relating to the replacement of the Product with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property at which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage caused by dog bites, lightning damage or neglect, alteration and misuse. Consumers that purchase products outside of Australia, New Zealand or from an unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements or upgrades due to changes of opinion or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215, Australia
Australian Residents: 1800786608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, before sending the Product. Failure to do so may delay the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days of the original purchase, Radio Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days of the original purchase, the consumer will be required to return the Product to Radio Systems at the consumer's own expense. Radio Systems will test and replace the faulty unit or its components and return it/them to the consumer free of charge, provided the Product is within its warranty period. This warranty complements other rights and remedies available to you by law. Radio Systems products are protected by guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and said failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
Bienvenue
Europe - Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square Dundalk, Co. Louth, Ireland
Canada - Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Welkom
Belangrijk: maybe no one of the best places to find a good place to meet your family.
Plaats de zender:
Europa - Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Irland
Bienvenido
Europa - Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Irlanda
Benvenuto
Europa - Radio Systems PetSafe Europe Ltd. 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Irlanda
Willkommen
Europa: Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Irland
PetSafe® products are designed to enhance the relationship between you and your pet. Please visit www.petsafe.com to learn more about our extensive product range.
- Containment & Avoidance Systems
- Training Systems
Bark Control
Pet Doors
Health & Wellness
Waste Management
Play & Challenge
Travel, Access & Mobility
Radio Systems PetSafe Europe Ltd. 2nd Floor, Elgee Building, Market
Square Dundalk, Co. Louth, Ireland +353 (0) 76 892 0427
Radio Systems Australia Pty Ltd.
Suite 11001 Australia Fair Office Towers
36 Marine Parade
Southport, QLD 4215, Australia
+61(0)755563800
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (865) 777-5404
petsafe.com
Palents: /Brevels: /Palentien: /Palenles: /Brevelli: /Palenle:
www.radiosystemscorporation.com/patents
YU400-2475-19
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