TMJ7600 - Printer EPSON - Free user manual and instructions

USER MANUAL TMJ7600 EPSON

TM-J7000/J7100 TM-J7500/J7600 User’s Manual / Bedienungsanleitung Gebruikershandleiding / Manuel d’utilisation Manual do utilizador / Manual del usuario Manuale dell’utente 404054806Standards and Approvals The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson power supplies.) Europe: CE marking North America: FCC/ICES-003 Class A Oceania: AS/NZS CISPR22 Class A WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment. CE Marking The printer conforms to the following Directives and Norms: Directive 2004/108/EC EN 55022 Class A EN 55024

FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. For Canadian Users This Class A digital apparatus complies with Canadian ICES-003. À l'intention des utilisateurs canadiens Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. DIP Switch Tables Serial Serial transmission speed SW Function On Off 1-7 1-8 Transmission speed1 Reserved — Fixed to Off On On 9600 bps 2Interface condition selectionBy the DIP switchBy the memory switchOff On 19200 bpsOn Off 38400 bps 3 Handshaking XON/XOFF DTR/DSR Off Off 115200 bps 4 Word length 7 bits 8 bits 5Parity check Yes No Parallel 6 Parity selection Even Odd SW Function On Off

• Be sure to use a safety-standards-applied power source that meets the following specifications. Rated output: 24 V/2.0 A or more, Maximum output: 240 VA or less Illustrations Reliability Life Mechanism Receipt: 15,000,000 lines, Slip: 5,000,000 lines Print head 1600 million shots/nozzle Autocutter 1,500,000 cuts Temperature /humidity Printing 10~35°C {50~95°F} 20~80% RH Must be no condensation Operating 5~40°C {41~104°F} 20~80% RH Must be no condensation Storage Ink installed: –20~40°C {–4~104°F} 20~85% RH Ink not installed: –20~60°C {–4~140°F} 5~85% RH Must be no condensation Overall dimensions (mm) 195 × 237 × 188 (W × D × H) 251 × 237 × 188 (W × D × H) Mass (approx.) 4.4 kg (including the ink cartridge)

MEnglish TM-J7000/J7100 TM-J7500/J7600 User’s Manual DIP Switches and Specifications The technical specifications and the information about the DIP switches are at the beginning of this manual. Illustrations All of the illustrations are at the beginning of this manual. They are identified by letters (A, B, C ...). In the text the illustrations are referred to by these letters. (“See illustration A,” for example.) Some of these illustrations have numbered arrows or lines pointing to parts of the illustration. See the list below for the meaning of the numbers. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions. NOTICE: The contents of this manual are subject to change without notice. Copyright © 2003 by Seiko Epson Corporation, Nagano, Japan. Illustration A Illustration B Illustration M

English Important Safety Information This section presents important information intended to ensure safe and effective use of this product. Read this section carefully and store it in an accessible location. Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

Warnings must be followed carefully to avoid serious bodily injury. CAUTION: Cautions must be observed to avoid minor injury to yourself or damage to your equipment. Safety Precautions

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury or fire. Be sure to use the specified power source. Connection to an improper power source may cause fire. Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire. If water or other liquid spills into this equipment, do not continue to use it. Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire. CAUTION: Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning. Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.TM-J7000/J7100 – TM-J7500/J7600 User’s Manual 3 English Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury. To ensure safety, unplug this product before leaving it unused for an extended period. Before moving the product, unplug it and unplug all cables connected to it. If ink leaks out of the printer, wipe up the ink with a cloth or similar material immediately and contact your dealer or a Seiko Epson service center for advice. Safety Label

Do not connect a telephone line to the drawer kick out connector or to the display module connector; otherwise, the printer and the telephone line may be damaged. Notes on Usage ❏ When using the printer, be sure that the printer is installed horizontally. ❏ Do not install the printer in a dusty place. ❏ Protect the printer from impact. ❏ Cords or other foreign objects must not be caught on the printer. ❏ Do not apply excessive force to the printer case. ❏ Do not place food or beverages such as coffee on the case of the printer. Restriction of Use When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail- safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation. Downloading Drivers, Utilities, and Manuals Drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: http://www.epson-pos.com/4 TM-J7000/J7100 – TM-J7500/J7600 User’s Manual English Purpose of This Manual This manual provides information to operators of the TM-J7000/J7100 and TM- J7500/J7600 printers to describe basic operations to enable safe and correct use of the printer. Unpacking The following items are included for the standard specification printer. If any item is damaged, contact your dealer. ❏ Printer ❏ Roll paper ❏ Ink cartridge ❏ Power switch cover ❏ Fixing plate for AC adapter and screws (only for the TM-J7500/J7600) ❏ Instruction sheet Peel away the 3 pieces of tape on the printer and remove the spacer from the slip paper path after unpacking. Control Panel (LEDs and Buttons) See illustration B. LEDs POWER Lights when the power is on and is off when the power is off; flashes during cleaning and other operations such as power-on and power-off. Note: Never open the printer cover or turn off the printer when the POWER LED is flashing. ERROR Lights when the printer is offline (when the ink cartridge is removed because it is time to replace the ink cartridge, the roll paper is at the end, or the printer cover is open.) Off when the printer is online. Flashes when an error occurs. (See the Troubleshooting section.) INK Lights when the ink cartridge is not installed or it is time to replace the ink cartridge. Off when the ink cartridge is installed and ink is adequate. Flashes when the ink is low. The TM-J7100 and TM-J7600 have two INK LEDs, one for the color cartridge and one for the black cartridge. Note: To insure print quality, some ink remains in the cartridge after the INK LED comes on. CUT SHEET Lights when cut sheet (slip, check) is selected as print sheet. Off when roll paper is selected as print sheet. Flashes when the printer is in the cut sheet insertion or removal waiting state. PAPER OUT Lights when roll paper is out or nearly out.TM-J7000/J7100 – TM-J7500/J7600 User’s Manual 5 English Buttons PAPER FEED PAPER FEED feeds the roll paper or the cut sheet. Note: Paper cannot be fed using this button in the following cases:

• The printer cover is open.

• Printer is in the cut sheet insertion or removal state.

• When head cleaning is being performed or an error has occurred with any sheet selected.

• When check is selected as print sheet. CLEANING If printing becomes faint or uneven and the INK LED is not on or flashing, use this button to clean the print head. Press the button more than 3 seconds. When the cleaning stops, the printer is ready for normal printing. Note: Do not use the CLEANING button unless there is a problem with print quality. Unnecessary cleaning will waste ink. Power Switch and Power Switch Cover The power switch is on the front of the printer. Press the power switch to turn on the printer. To maintain print quality (by capping the print head), be sure to follow these instructions for turning off the power: Wait at least 8 seconds after printing on roll paper or after removing a cut sheet; then turn off the power switch. Note: Never open the printer cover or turn off the printer when the POWER LED is flashing. Power Switch Cover You can use the enclosed power switch cover to make sure that the power switch is not accidentally pressed. Just press the cover into place to install it. If you need to turn the power switch on or off with the cover attached, you can insert a thin tool into one of the holes in the cover to operate the switch. See illustration C.

If an accident occurs when the power switch cover is attached, immediately unplug the power supply cable to avoid fire. If you are going to store the printer or leave it unused for a long time, turn it off using the power switch on the printer.6 TM-J7000/J7100 – TM-J7500/J7600 User’s Manual English Installing or Replacing Roll Paper CAUTION: Be careful not to insert your fingers into the paper exit. The cutter blade is installed inside the paper exit and you might be injured. See illustration D. CAUTION: Be sure to use roll paper that meets the specifications. Follow these steps to install or replace paper:

1. Make sure the printer is on.

2. Open the roll paper cover by pressing the cover open button. See

3. Remove the used roll paper core if there is one.

4. Put the roll paper inside the printer in the correct direction, as shown in

5. Pull out the leading edge of the roll paper; then close the roll paper cover until

it is firmly locked by pushing the top of the cover.

6. The printer will automatically feed the roll paper to remove any slack in the

paper. Note: Do not open the roll paper cover during printing or paper feeding. Inserting Slip Paper Note: Be sure the paper is flat, without curls, folds, or wrinkles. Use only single sheet paper. Do not insert any multiple sheet paper, as this may cause a paper jam. Because the printer is an inkjet printer, pressure sensitive copy paper cannot be used. To prevent jams, roll paper must be installed even for printing on slip paper. Be sure to insert a slip with the right side of the paper against the right side of the paper guide as far as it will go, as shown in illustration G. See the label instructions attached to the printer as a guide. Installing or Replacing an Ink Cartridge CAUTION: Usage: Do not disassemble the cartridge. The ink can permanently stain clothing. Do not refill ink cartridges. Spills can result, causing damage to the printer. Do not remove the cartridge except to replace it or to prepare the printer for shipment. Otherwise, ink may be wasted and the life of the ink cartridge may be reduced.TM-J7000/J7100 – TM-J7500/J7600 User’s Manual 7 English For good printing quality, do not remove the ink cartridge from its packing until immediately before installing it. Use up the ink cartridge within 6 months after unpacking it. The expiration date is indicated on the cartridge box or the ink cartridge itself. Print quality problems may occur if an ink cartridge that is low (the INK LED flashes) is removed and reinstalled. A used cartridge may have some ink on the convex part of the bottom of the cartridge. Avoid touching that part to keep your hands clean. Do not puncture the convex part of the bottom of the ink cartridge or remove the transparent film on the bottom of the ink cartridge; otherwise the ink might leak. Once the ink cartridge is used, the ink supply needle (plastic projection) in the ink cartridge holder that supplies ink to the printer is covered with ink. Avoid touching the cartridge holder to keep your hands clean. Use Seiko Epson specified ink cartridges. Performance of the printer when other ink cartridges are used is not guaranteed. Do not open or close the ink cartridge cover during printing. Misalignment of the print position will occur. Storage: Keep the ink cartridge out of the reach of children. Do not drink the ink. Do not store the ink cartridge where it will be subject to high temperatures or freezing. When the INK LED flashes, it is almost time to change the ink cartridge. Change the cartridge as soon as it is convenient. When the INK LED is on, printing stops and you must change the cartridge. The TM-J7100 and TM-J7600 have two separate cartridges, one each for black and colored ink (either red, green, or blue). Therefore, the TM-J7100 and TM-J7600 have two INK LEDs, one for the black and one for the color. Follow these steps to install an ink cartridge for the first time or to replace a used ink cartridge.

1. Make sure the printer is on. If it is not on, plug in the power supply cable and

turn on the power using the switch on the front of the printer.

2. Make sure an INK LED is on or flashing. When using two colors, notice which

ink cartridge INK LED is on or flashing; this indicates which cartridge should be replaced.

3. Be sure that roll paper is installed.

4. Open the ink cartridge cover using the tabs on the sides of the cover. See

5. Lift up the used ink cartridge by using the tab. See illustration I.

CAUTION: Do not put your fingers inside the ink cartridge compartment or you may be injured by a plastic projection. Once the ink cartridge is used, the ink supply needle (plastic projection) in the ink cartridge holder that supplies ink to the printer is covered with ink. Avoid touching the cartridge holder to keep your hands clean.8 TM-J7000/J7100 – TM-J7500/J7600 User’s Manual English

6. Take a new ink cartridge out of its packing and remove the yellow tape. See

illustration J. CAUTION: You must not remove any tape on which the EPSON logo is printed.

7. Carefully insert a new ink cartridge from the top and push it firmly but gently

until it clicks into place. Be sure the inserting direction is correct, as shown in illustration K.

8. Close the ink cartridge cover completely.

Note: The INK LED will now be off. The POWER LED flashes for approximately 1 minute as the ink delivery system is charged. To save ink, this sequence will not be executed every time you replace an ink cartridge. The time to execute the sequence is controlled by the printer. Note: When the ink cartridge is installed for the first time, the printer uses ink to prepare for printing. Do not turn off the power while the POWER LED is flashing. This will waste ink because the printer has to re-start the ink charging process. Be sure not to open the printer cover while the POWER LED is flashing. When the POWER LED quits flashing and stays on, the printer is ready for printing. Disposal of Used Cartridges Dispose of used ink cartridges as industrial waste products. Observe the laws and regulations of your country and district. Ink Cartridge Life To make your ink cartridges last as long as possible, follow these simple rules: ❏ Do not turn off the power supply switch immediately after printing is completed. ❏ Do not remove an ink cartridge unless you are replacing the cartridge. ❏ Do not turn the printer on and off unnecessarily. ❏ Do not press the CLEANING button unless the print is faint or uneven. Note: Cartridge yields vary based on such factors as type of item printed, print settings, paper type, frequency of use, and temperature. Ink is used for print head maintenance. For the TM-J7100 and TM-J7600, both black and colored inks are used for print head maintenance.TM-J7000/J7100 – TM-J7500/J7600 User’s Manual 9 English Cleaning If printing becomes faint or uneven and the INK LED is not on or flashing, press the CLEANING button until the printer mechanism begins to clean the print head (more than 3 seconds). The POWER LED flashes during cleaning. When the cleaning stops, the printer is ready for normal printing. Note: Do not use the CLEANING button unless there is a problem with print quality. Unnecessary cleaning will waste ink. Do not turn off the power or open any covers while the POWER LED is flashing. If you turn off the power during cleaning and turn on the printer again, a noise will occur due to a carriage movement, but this is not a problem with the mechanism. Please be sure to wait until the cleaning is complete (the POWER LED is off.) Message for Replacing Mechanical Unit The following message will be printed every time the printer is turned on when the pump unit is near the end of its life. Please follow the instructions in the message. Caution: The pump unit must be replaced. Contact a qualified service person. Troubleshooting ERROR LED is flashing or lit ❏ The print head temperature may be high or low. Wait until the print head cools or warms and the printer resumes printing automatically. ❏ Make sure that the printer cover is properly closed. ❏ If a paper jam has occurred, open the roll paper cover or the ink cartridge cover and remove the jammed paper. Do not pull the jammed paper by force or use tools. Be sure to remove it manually. ❏ Turn off the power, wait several seconds, and then turn it on again. If the error remains, contact your supervisor or a qualified service person. Transporting To transport this printer, follow these steps:

1. Remove the roll paper and ink cartridge.

2. Turn off the power supply.

3. Check that the POWER LED is off.

4. Remove the power supply connector and other connectors.

Keep the printer upright and horizontal while you pack it and during transporting. Be sure not to ship the ink cartridge that has been removed from the packing.10 TM-J7000/J7100 – TM-J7500/J7600 User’s Manual English MICR Reading (Factory installed option only for the TM-J7000/J7100) CAUTION: Do not insert checks with staples in them. This may cause paper jams, MICR reading errors, and damage to the MICR head. Never open the roll paper cover while the MICR reader is being used. Be sure the checks are flat, without curls, folds, or wrinkles. Do not use multipart checks.

1. Wait until the CUT SHEET LED flashes. Then insert the check face up with the

right side of the check against the right side of the paper guide as far as it will go. Be sure that the MICR characters are on the right, as shown by the arrow in illustration L.

2. The printer will detect the check and start drawing it in. When the printer

starts drawing it in, let go of the check immediately. When the printer ejects the check and the CUT SHEET LED starts flashing again; remove the check by pulling it straight up; do not pull it at an angle. Cleaning the MICR Mechanism Approximately every 12 months clean the MICR head with a moistened cleaning sheet. Use the following or an equivalent commercially available cleaning sheet: PRESAT brand (KIC) “CHECK READER CLEANING CARD.” Note: Be sure not to use an adhesive cleaning sheet. Follow the steps below:

1. Load roll paper in the printer; turn off the power; then open the roll paper

cover and turn the power back on while holding down the CLEANING button.

2. Press the CLEANING button 7 times; then close the paper roll cover. The

printer prints the following message on the roll paper and the CUT SHEET LED flashes. **** RECOGNITION MODE **** Please set check.

3. Insert the cleaning sheet like a standard check.

CAUTION: Be sure that the sheet is inserted with the correct side up and that it is inserted in the correct direction. Use a cleaning sheet only one time; then discard it.TM-J7000/J7100 – TM-J7500/J7600 User’s Manual 11 English Notes on using the MICR reader Do not install the printer near any magnetic fields. Be especially careful where you install your display device and be sure to check the recognition rate of the MICR reader with the display device in place. Make sure that the printer is not subjected to any impact or vibration when it is performing a MICR reading. Attaching the Fixing Plate for AC Adapter (only for the TM-J7500/J7600) Refer to illustration M as you follow these steps. The bold numbers refer to the numbers in the illustration.

1. Loop the middle of the power cord as shown in the illustration.

(The measurements are only approximate; use them as a guide.)

2. Put the looped part of the power cord inside the printer in the location

indicated by the circle.

3. Arrange the power cord beside the two projections (13) on the bottom of the

printer to hold it in place; then place the power supply into the printer with the label side face up.

4. Attach the fixing plate (15) and tighten the screws (14).

Notes: When integrating the AC adapter in the printer, be sure to carry out the following.

• Be sure to use AC adapter PS-180.

• Use a straight plug for the AC inlet side of the power cable, if possible. If you do use an L-shaped plug, install the printer near the power outlet and be sure that the plug can be easily disconnected.