The Quick Touch BMO734 - Microwave Oven SAGE - Free user manual and instructions

USER MANUAL The Quick Touch BMO734 SAGE

we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions. IMPORTANT SAFEGUARDS

• A downloadable version of this document is also available at sageappliances.com

• Before using for the rst time, please ensure thatyour electricity supply is the same as shown on the rating label on the underside of the appliance. If you have any concerns, please contact your local electricity company.

• The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current not more than 30mA are recommended. Consult an electrician for professional advice. 2 Sage Recommends Safety First6 Components8 Functions11 Care & Cleaning15 Troubleshooting19 Guarantee Contents3

• Remove and discard any packaging materials safely, before rst use.

• To eliminate a choking hazard for young children, discard the protective cover tted to the power plug safely.

• Ensure the product is properly assembled before rst use.

• This appliance is for household use only. Do not use the appliance for anything other than its intended purpose. Do not use in moving vehicles or boats. Do not use outdoors. Misuse may cause injury.

• Position the appliance on a stable, heat resistant, level, dry surface away from the counter edge, and do not operate on or near a heat source such as a hot plate, oven or gas hob.

• Fully unwind the power cord before operating.

• Do not let the power cord hang over the edge of a counter or table. Do not let the power cord touch hot surfaces or become knotted.

• Do not leave the appliance unattended when in use.

• If the appliance is to be: - left unattended - cleaned - moved - assembled; or - stored Always switch o the espresso machine by pressing the POWER button to OFF. Switch o and unplug from the power outlet.

• Regularly inspect the power cord, plug and actual appliance for any damage. If found to be damaged in any way, immedi- ately cease use of the appliance and return the entire appliance to the nearest authorised Sage Service Centre for examination, replacement or repair.

• Keep the appliance and accessories clean. Follow the cleaning instructions provided in this book. Any procedure not listed in this instruction booklet should be performed at an authorised Sage Service Centre.

• The appliance can be used by children aged 8 years or older and persons with reduced physical, sensory or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

• Children should not play with the appliance.

• Cleaning of the appliance should not be carried out by children unless they are 8 years or older and under adult supervision.

• The appliance and it’s cord should be kept out of reach of children aged 8 years and younger.4

• Do not use attachments other than those provided with the appliance.

• Do not attempt to operate the appliance by any method other than those described in this booklet.

• Do not move the appliance whilst in operation

• Do not use any other liquid apart from cold mains/town water. We do not recommend the use of highly ltered, de-mineralised or distilled water as this may aect the taste of the coee and how the espresso machine is designed to function.

• Never use the appliance without water in the water tank.

• Ensure the portalter is rmly inserted and secured into the brewing head before using the machine.

• Never remove the portalter during the brewing operation as the machine is under pressure.

• Do not place anything, other than cups for warming, on top of the appliance.

• Use caution when operating machine as metal surfaces are liable to get hot during use.

• Do not touch hot surfaces. Allow the product to cool down before moving or cleaning any parts.

• Heating element surface is subject to residual heat after use.

• Use caution after milk texturing as the ‘Auto Purge’ function may purge hot steam when the steam wand is lowered.

• Use caution when using the de-scale feature as hot steam may be released. Before de-scaling, ensure drip tray is empty and inserted. Refer to page 14 for further instructions.

• Do not operate the grinder without the hopper lid in position. Keep ngers, hands, hair, clothing and utensils away from the hopper during operation.5

SAVE THESE INSTRUCTIONS

REGARDING MEMORY STORAGE Please note that in order to better serve our customers, internal memory storage has been imbedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and eciently service your appliance. The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip please contact us at [e-mail] SPECIFIC INSTRUCTIONS

• Filter cartridge should be kept out of reach of children.

• Store lter cartridges in a dry place in the original packaging.

• Protect cartridges from heat and direct sunlight.

• Do not use damaged lter cartridges.

• Do not open lter cartridges.

• If you are absent for a prolonged period of time, empty the water tank and replace the cartridge. The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council oce. To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.6 Components A. Integrated conical burr grinder B. Top-ll 2.5L removable water tank C. Grind size dial D. Touch screen control panel E. Grind outlet F. 58mm group head G. 58mm stainless steel portalter H. Drop down swivel foot

I. Heated cup warming tray

J. Cool touch steam wand K. Dedicated hot water outlet L. Descale access point M. Tool storage tray N. Removable drip tray

ACCESSORIES A. Stainless steel milk jug B. 2 cup lter basket C. 1 cup lter basket D. Water lter holder with lter E. Cleaning disc F. Mini grinds bin G. Grinder burr brush H. Grind outlet brush & tamp removal magnet

I. Cleaning tool for steam wand tip

J. Two allen keys K. Steam wand cleaning powder L. Water hardness test strip M. Espresso cleaning tablets8

INSTALLING THE WATER FILTER

• Soak the lter in cold water for 5 minutes.

• Wash the lter holder with cold water.

• Set the reminder for next month of replacement. We recommend to replace the lter after 3 months.

• Insert the lter into the two parts of the lter holder.

• To install the assembled filter holder into the water tank, align the base of the lter holder with the adapter inside the water tank. Push down to lock into place.

• Fill the water tank with cold water, slide and lock back into position. FIRST USE

1. Press POWER button to turn the machine on.

2. Follow the instructions on screen to guide

you through rst use setup.

3. After completing setup, the machine will

tell that it is ready to use. The machine is now in STANDBY mode. NOTE If your water hardness is either 4 or 5 when tested, we strongly recommend you change to an alternate water source. GRINDING OPERATION Insert bean hopper into position on-top of the machine. Turn dial to lock into place. Fill hopper with fresh beans. Functions9

Touch Guide. NOTE Please keep the touch screen dry and clean to ensure that the machine functions properly. DRINK SCREEN

SELECTING GRIND SIZE

There are 45 grind size settings (No.1 – nest, No. 45 – coarsest). We recommend you start at No. 30 and adjust – ner if extraction is too fast, coarser if too slow. Expresso should start to ow within 8–12 seconds.

Align portalter handle with the INSERT position on the grind outlet. Lift to insert portalter into the grind outlet and rotate to the centre position. To start the auto grind, dose & tamp function, touch the ‘Grind’ button on the display. Grinding will commence. When the auto grind, dose & tamp function is complete, rotate the portalter handle to the INSERT position and lower to remove. ‘Home’ icon ‘Setting’ iconMilk froth levelGrind sizeAdjust using the dial on the side of the machineMilk temperatureBrew setting: touch this button to scrollEspresso – single shot / double shot / custom extraction timeLong Black – small / medium / largeDrink chosen 2 Cup Filter Basket 1 Cup Filter Basket10 ESPRESSO EXTRACTION Align portalter handle with the INSERT position on the group head. Lift to insert portalter into the group head and rotate towards the LOCK TIGHT position until resistance is felt. Press ‘Brew’ button on the display to start extraction. You can change the shot volume. MANUAL OVERRIDE Press and hold the ‘Brew’ button (approx 2 secs) to enter manual extraction mode. Touch the ‘Brew’ button to start the extraction, touch the ‘Brew’ button to stop the extraction.

Start with fresh cold milk. Fill milk jug to below the spout position. Lift steam wand and insert into milk jug. Lower steam wand, ensuring it is fully down. The milk jug should rest on the drip tray and milk should cover the steam wand seal. To start, touch the ‘Milk’ button. The screen will display the temperature of the milk as it heats. Milk texturing will stop automatically when the selected milk temperature is reached. Lift steam wand to remove milk jug. Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.

MANUAL MILK TEXTURING

Auto milk texturing and auto shut-o are disabled during manual milk texturing mode. Lift the steam wand. Start frothing by touching the button. When frothing is done, touch the Milk button to stop. Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.

CAUTION: BURN HAZARD

Pressurised steam can still be released, even after machine has been switched o. Children must always be supervised. AMERICANO There are 3 preset Americano settings – small, medium and large. Grind dose & tamp your porta-lter & insert into the group head. Position your cup underneath the porta-lter spouts & the hot water spout. Espresso will be extracted rst, the hot water is delivered automatically after the espresso.

PRESET CUP SIZE AMOUNT

BREWED Small Approx. 6oz / 180ml Medium Approx. 8oz / 240ml Large Approx. 12oz / 360ml CAFÉ CREMA There are 3 presets for the Café Crema setting, Small (120ml), Meduim (150ml), Large (180ml). Insert the single cup lter basket, adjust grinder to a coarse setting as prompted on screen. MILK MUST COVER THIS SEAL MAX MIN11

HOT WATER The HOT WATER function can be used to pre-heat cups or add hot water manually. To start & stop hot water, touch ‘Hot Water’ on the screen.

Touch ‘Create New’ in the menu screen to create a customised drink. You can adjust parameters based on a standard style and save your own. Alternatively, after manually adjusting parameters touch the small icon to save the current setting. SETTINGS To enter settings menu, touch the icon on the upper right on the screen.

TRANSPORTING AND STORING

We recommend draining both boilers completely before transporting the machine or storing for an extended period of time. Refer to the Descale section for the step by step instructions. This procedure is also intended as an anti-freeze measure in the event the machine is exposed to extreme cold temperatures.

The machine automatically switches to AUTO OFF mode after 30 minutes.

COLOUR TOUCH SCREEN DISPLAY

Please keep the touch screen dry and clean to ensure that the machine functions properly. CLEANING CYCLE

• A message for cleaning will be displayed to indicate when a cleaning cycle is required (approx. 200 shots). Or you can start cleaning cycle by choosing ‘Clean Cycle’ in ‘Settings’. The cleaning cycle cleans the shower screen and back-ushes the group head.

• Follow the instruction on the touch screen.

Regular cleaning helps the burrs achieve consistent grinding results which is especially important when grinding for espresso.

Burr brush Tamp removal magnet Grind outlet brush Unlock hopper Remove upper burr Push upper burr rmly into position Remove beans Clean upper burr with burr brush Lock upper burr Replace & lock hopper Clean lower burr with burr brush Insert hopper Run grinder until empty Remove tamping fan with tamp removal magnet Lock hopper Clean grind outlet with grind outlet brush Unlock & remove hopper Replace tamping fan by hand13

IMPORTANT After every use, thoroughly wipe the steam wand and tip with a damp cloth & purge immediately. Failure to clean the steam wand may aect the milk texturing performance.

• If any of the holes in the tip of the steam wand become blocked, ensure the machine stopped steaming and unblock using the steam tip cleaning tool.

• If steam wand remains blocked, remove the tip and soak together with steam wand using the provided steam wand cleaning powder (instructions below). Screw tip back onto the steam wand after rinsing. Steam Wand Tip

• The steam wand can be left immersed in the milk jug lled with water when not in use to reduce the risk of blockages. Steam Wand Cleaning Powder

1. Add 1 packet into an empty milk jug.

2. Add 1 cup (8oz/240ml) hot water into

3. Remove steam tip and place with steam wand

4. Leave to soak for 20 minutes.

5. Clean, rinse and replace steam tip.

Place wand back into the jug and activate steam for 10 seconds.

6. Allow to soak for 5 minutes.

7. Activate steam several times to purge the

steam wand, then rinse the wand thoroughly.

8. Wipe the steam wand dry with a clean cloth.

9. Discard solution & rinse jug thoroughly.

NOTE Please ensure the steam wand tip is tightly fastened after cleaning to avoid temp sensing error.

• The lter basket and portalter should be rinsed under hot water after each coee making session to remove all residual coee oils.

• If the holes in the lter basket become blocked, dissolve a cleaning tablet in hot water and soak lter basket and portalter in solution for approx. 20 minutes. Rinse thoroughly.

CLEAR WATER BACKFLUSH

• After each coee making session we recommend doing a clear water backush before you turn o the machine. Empty drip tray. Insert the cleaning disc into the lter basket then insert the portalter into the group head. Touch the ‘Brew’ button and allow pressure to build for 20 seconds, then touch to stop & release pressure. Repeat this 5 times to purge any ne coee grounds and residual coee oils from the brew water paths.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coee particles.

• Periodically, run hot water through the group head with the lter basket and portalter in place, but without ground coee. This will remove any residual ground coee particles from the shower screen.

• If there seems to be stubborn build up on the shower screen, use the allen key to undo the screw in the middle of the shower screen, making note of which side faces into the group head.14

• The drip tray should be removed, emptied and cleaned after each use.

• Remove grill from the drip tray. Wash the drip tray in warm soapy water.

• The storage tray can be removed and cleaned with a soft, damp cloth (do not use abrasive cleansers, pads or cloths which can scratch the surface).

• The outer housing and cup warming tray can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch the surface. NOTE Do not clean any of the parts or accessories in the dishwasher. DESCALE

• Use this function to access the descale procedure when promoted on screen.

• The machine will enter descale mode if you choose to descale from the pop-up message or if you choose ‘Settings’ > ‘Descale Cycle’. Follow the instruction on the touch screen.

• Please ensure you allow approximately

1.5 hours to complete the entire descale process

and follow the step by step instructions. If you’ve just nished using your machine, please ensure to turn the machine o and allow to cool for at least 1 hour before starting your descale process. NOTE DO NOT attempt to descale your machine without using the Descale procedure in the Settings menu. Damage to your machine could occur.15

PROBLEM POSSIBLE CAUSE WHAT TO DO

Grinder Motor starts but no ground coee coming from grind outlet

• No coee beans in bean hopper.

• Grinder/bean hopper is blocked.

• Coee bean may have become stuck in hopper.

• Fill bean hopper with fresh coee beans.

• Remove bean hopper. Inspect bean hopper & grinding burrs for blockage. Replace parts and try again. Grinder Motor starts but operates with a loud ‘clicking’ noise

• Grinder is blocked with foreign item or chute is blocked.

• Moisture clogging grinder.

• Remove bean hopper, inspect burrs and remove any foreign body.

• Clean the burrs and grind outlet, see page 12.

• Leave burrs to dry thoroughly before re-assembling. It is possible to use a hair dryer to blow air into the burr area to quicken the drying process. Unable to lock bean hopper into position

• Coee beans obstructing bean hopper locking device.

• Remove bean hopper. Clear coee beans from top of burrs. Re-lock bean hopper into position. Portalter overlls

• Tamping fan was removed for cleaning and not replaced.

• Check that the tamping fan is in position and mounted correctly to the drive shaft, see Instruction Book on Sage website. Grinder Emergency stop?

• Rotate the portalter to the left to stop the auto grind, dose & tamp function.

• Unplug power cord from power outlet. Grinder running continuously

• No beans in hopper. • Fill hopper with beans.

• Rotate the portalter to the left to stop the auto grind, dose & tamp function.

• Tamping fan has been removed.

• Check that the tamping fan is in position and mounted correctly to the drive shaft, see Instruction Book on Sage website.16

PROBLEM POSSIBLE CAUSE WHAT TO DO

Espresso runs out around the edge of the portalter and/or Portalter comes out of the group head during an extraction

• Portalter not inserted in the group head correctly.

• Ensure portalter is rotated to the right until the handle is past the centre and is securely locked in place. Rotating past the centre will not damage the silicone seal.

• There are coee grounds around the lter basket rim.

• Clean excess coee from the rim of the lter basket after grinding to ensure a proper seal in group head.

• Filter basket rim is wet or underside of portalter lugs are wet. Wet surfaces reduce the friction required to hold the portalter in place whilst under pressure during an extraction.

• Always ensure lter basket and portalter are dried thoroughly before lling with coee, tamping and inserting into the group head. Issues with the Auto Start feature

• Clock not set or clock is set with incorrect time.

• Check that the clock and Auto Start time have been programmed correctly. Operation Error message on the touch screen

• A major fault has occurred and machine cannot operate.

• Contact Sage Customer Service Centre. Pumps continue to operate / Steam is very wet / Hot water outlet leaks

• Using highly ltered, demineralised or distilled water which is aecting how the machine is designed to function.

• We recommend using cold, ltered water. We do not recommend using water with no/low mineral content such as highly ltered, demineralised or distilled water. If the problem persists, contact Sage Consumer Support. Water does not ow from the group head

• Machine has not reached operating temperature.

• Allow time for the machine to reach operating temperature.

• Water tank is empty. • Fill tank. Prime the system by:

1) Touching the ‘Brew’ button to run water

through the group head for 30 seconds.

• 2) Touching ‘Hot Water’ to run water through the hot water outlet for 30 seconds.

• Water tank not fully inserted & locked.

• Push water tank in fully and lock latch closed.17

PROBLEM POSSIBLE CAUSE WHAT TO DO

Display says “Water tank empty” but water tank is full

• Water tank not fully inserted & locked.

• Push water tank in fully and lock latch closed. No steam or hot water

• Machine is not turned on or up to operating temperature.

• Ensure the machine is plugged in and ready for use.

• You may have a blockage in scale. Please run the descale process. No hot water

• Water tank is empty. • Fill water tank. No steam

• Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’, page 13.

• You may have a blockage in scale. Please run the descale process. The machine is ‘On’ but won’t operate

• Turn machine o. Wait for 60 minutes and turn machine back on.

• If problem persists, call Sage Consumer Support. Steam pouring out of group head

• Turn machine o. Wait for 60 minutes and turn machine back on.

• If problem persists, call Sage Consumer Support. Espresso only drips from the portalter spouts, restricted ow

• Coee is ground too nely.

• Adjust the grind size to a higher number to make the grind size slightly coarser.

• You may have a blockage in scale. Please run the descale process. Espresso ows out too quickly

• The coee is ground too coarsely.

• Coee beans are stale.

• Adjust the grind size to a lower number to make the grind size slightly ner.

• Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date. Coee not hot enough

• Cups not pre-heated. • Rinse cups under hot water outlet and place on cup warming tray.

• Milk not hot enough (if making cappuccino or latté etc).

• Increase the milk temperature in settings menu. No crema

• Coee beans are stale. • Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.18

PROBLEM POSSIBLE CAUSE WHAT TO DO

Not enough milk texture

• Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’, page 13.

• You may have a blockage in scale. Please run the descale process.

• Dierent brands and types of milk and milk alternatives will texture dierently. You may need to adjust the froth level accordingly. Too much coee extracted

• Coee is ground too coarsely.

• Shot duration/volume needs to be adjusted.

• Adjust the grind size to a lower number to make the grind size slightly ner.

• Customise extraction time by touching the ‘Single’ / ‘Double’ button. Not enough coee extracted

• Coee is ground too nely.

• Shot duration/volume needs to be adjusted.

• Adjust the grind size to a higher number to make the grind size slightly coarser.

• Customise extraction time by touching the ‘Single’ / ‘Double’ button. Amount of coee extracted has changed, but all settings are the same.

• As coee beans age, the extraction rate changes and can aect the shot volume.

• Adjust the grind size to a lower number to make the grind size slightly ner.

• Customise extraction time by touching the ‘Single’ / ‘Double’ button.

• Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.19

Sage Appliances guarantees this product for domestic use in specied territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances). All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim, please visit www.sageappliances.com.20 Notethe Oracle

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

PROBLÈME CAUSE POSSIBLE SOLUTION

SPOELEN MET SCHOON WATER

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

PROBLEMA CAUSA POSIBLE QUÉ HACER

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• Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.