FAGOR FET6310 - Washing machine

FET6310 - Washing machine FAGOR - Free user manual and instructions

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Product information

Brand : FAGOR

Model : FET6310

Category : Washing machine

Download the instructions for your Washing machine in PDF format for free! Find your manual FET6310 - FAGOR and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. FET6310 by FAGOR.

USER MANUAL FET6310 FAGOR

Control panel Handle for opening the lid (remains locked during the cycle) Drain hose Cross clamp Water supply hose (not connected) Lever for raising the machine on castors (depending on the model) Power supply cable

  • SAFETY ADVICE Important: This machine is only for domestic use and is designed to wash, rinse and spin machine-washable textiles. You must observe the following instructions. We refuse to accept any liability and the guarantee if you do not observe these recommendations since this could result in damage to equipment or physical injury. — This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. — The machine must only be used in accordance with its normal method of operation in order to avoid damaging your washing and your machine. Only use washing and maintenance products certied for use in domestic washing machines. — If you pre-treat your washing with stain removers, solvents or, in general, any inammable or potentially highly explosive product, do not insert them into the machine immediately. Furthermore, you are also recommended not to use solvents or products in aerosol cans near to your washing machine or any electrical appliance in general in a poorly ventilated room (risk of re and explosion). — If any incidents occur and you cannot resolve them using the remedies we recommend (see the section “INCIDENTS THAT MAY ARISE”), call in a qualied professional. — If you have to open your machine during a cycle (for example, to add or remove washing), depending on the stage the programme is at (during washing essentially), be careful of the temperature inside the machine, which may be very high (risk of severe burns). — When making a new installation, the machine must be connected to the water supply with a new hose: the old hose must not be re-used. — Do not let children play with the machine and keep your pets away from it. — You must immediately make any obsolete machine unusable. Disconnect and cut off the power cable ush with the machine. Close the water tap and remove the hose. Disable the door lock. — If there is a risk of frost, disconnect the water hose and drain off any water that may remain in the drain hose by placing this as low as possible in a bowl.
  • SAVING ENERGY — Only programme a prewash when it is absolutely necessary: for example, for very dirty sports or working clothes, etc. — A low temperature programme is sufcient for impeccable washing results when your washing is only slightly or moderately dirty. — For washing that is only slightly dirty, select a short washing cycle . — Use the right amount of washing products for the hardness of the water, the amount of washing and how dirty it is and follow the instructions on the detergent packs.
  • ENVIRONMENTAL PROTECTION This appliance’s packaging material is recyclable. Help recycle it and protect the environment by dropping it off in the municipal receptacles provided for this purpose. Your appliance also contains a great amount of recyclable material. It is marked with this label to indicate that in countries that are a members of the European Union the used appliances should not be mixed with other waste. This way, the appliance recycling organised by your manufacturer will be done under the best possible conditions, in compliance with European Directive 2002/96/EC on Waste Electrical and Electronic Equipment. Contact your town hall or your retailer for the used appliance collection points closest to your home. We thank you doing your part to protect the environment.• MOVING YOUR MACHINE
  • Mounting it on castors If your machine is equipped with removable castors, you will be able to move it quite easily. To mount it on castors, swivel the lever on the bottom of the machine from the right to the far left (Diagram D9). Important: The machine must not rest on the “front” castors while it is operating: remember to return the lever to its initial position.
  • CONNECTING TO THE COLD WATER SUPPLY Connect the supply hose (Diagram D10): — At one end to the connection on the back of the machine — On the other end to a tap tted with a threaded end 20mm dia. x 27 (3/4 BSP). If you use a self-piercing tap, the useful aperture must have a minimum diameter of 6mm. Water supply: - Minimum water pressure: 0.1 MPa or 1 bar - Maximum water pressure: 1 MPa or 10 bars
  • Replacing a water supply hose When replacing the hose, ensure that the hose is tightly fastened and that there is a seal at both ends.
  • DRAINING AWAY THE WASTE WATER Fit the hose bracket provided inside your machine to the end of the drain hose and then connect the hose (Diagram D11): — Either, temporarily, over a sink or a bathtub. — Or permanently to a ventilated U-bend. If your installation does not have a ventilated U-bend, check that the connection is not sealed. In fact, to avoid any waste water owing back into the machine, you are strongly recommended to leave an air gap between the machine’s drain hose and the drainpipe. In any case, the drain hose bracket must be placed at a height of 65 to 90cm higher than the base of the machine. Important: Ensure that the drain hose is tied rmly in place with cord to avoid the bracket coming loose during draining and causing a ood. For correct draining of the waste water, make sure that the drain hose is as straight as possible. In fact, the more bends the less effective the drain pump. The waste water can be drained away to the ground provided that the drain hose passes through a point 65 to 90cm higher than the base of the machine (Diagram D12).
  • REMOVING THE TRANSPORT CLAMPS Important: Before using the machine in any way, you must rst perform the following operations. These comprise removing all the components designed to immobilise the drum in your machine during transport. These so-called “releasing” operations are necessary for your machine to operate correctly and to conform to the prevailing safety standards. If they are not carried out completely, this could cause severe damage to your machine while it is operating. — Remove the washing machine from its plinth (check that the wedge supporting the motor is not still inserted in the machine) (Diagram D3) — Remove the 4 screws with a screwdriver (Diagram D4) — Remove the cross clamp by removing the 2 screws (Diagram D5) using a 10 or 13mm spanner (depending on the model). (Ensure that you remove the two plastic braces xed on the cross clamp at the same time as the clamp itself). — Replace the screws in their initial positions.

You must block off the two holes using the hole covers provided (supplied in the accessories bag) (Diagram D6) — Remove the drum-tank assembly locking wedge (Diagram D7). To do this: — Lift the lid on the machine — Remove wedge ; — Remove wedge ; — Release the drum doors, locked in the lower position, by pressing down on both eaves simultaneously.

Remove the pipe support collars You must block off the holes revealed with the hole covers supplied in the accessories bag (Diagram D8). Advice: We would recommend that you keep all the locking components since these must be retted if you must subsequently transport your machine again. Information: Your machine has been scrupulously checked before it left the factory. You may therefore notice a little water still remaining in the tank or the products box.

Perform these actions in the following order:

  • Open the machine — Check that the Programme selector is correctly positioned on « ». — Lift the opening handle on the front of the machine. The lid will open. — Open the drum by pressing the button on the front door.
  • Insert your washing For optimum washing performance, place your washing, preferably sorted and folded, in the drum, distributing it evenly without heaping it up. Mix large and small items to obtain an optimum, well-balanced spin.
  • Close the drum Ensure that the drum is correctly closed. Important: Check that the three hooks and the border of the button are fully visible.
  • LOADING THE WASHING PRODUCTS Important: (Diagram D14) – The “WASH” container may contain powder or liquid but liquid detergent should not be used for programmes WITH Prewash and/or WITH “Delayed Start” (depending on the model). — Concentrated softener should be diluted with warm water. — Concentrated bleach must be diluted. — To ll the product containers correctly, place the lid fully open. — Do not exceed the MAX level.
  • Dispensing the detergent The amount of detergent to be used depends on the hardness of the water, the extent to which your washing is soiled and the amount of washing to be washed. Please refer to the dosing instructions on your pack of detergent. Warning: in most cases, the detergent manufacturer’s recommendations apply to the drum lled to the maximum. Adjust the dosage correctly to the weight of the washing you have placed in the machine. These recommendations will help you to avoid using too much detergent, which causes foam to be produced. Too much foam can reduce your machine’s performance and increase the length of the washing cycle and the consumption of water.
  • Detergents for woollens and delicate fabrics You are recommended to use an appropriate detergent for washing these fabrics (avoid placing such detergents directly on the drum because they have an aggressive action on the metal).
  • Before your rst wash Before making your rst wash, we recommend that you carry out a “COTTON 90 wash without pre-wash” and with no washing in the drum, using a 1/2 measure of your usual detergent in order to eliminate any residues from manufacturing that may remain in your machine.
  • CONNECTING TO THE ELECTRICITY SUPPLY Important: For your safety, you must comply with the instructions below. — Before connecting your machine, you must ensure that your installation’s electrical characteristics match those of your machine (see the details provided on the information plate afxed to the back of the machine). The electrical installation must comply with the prevailing standards and the Electricity Board’s regulations in the country concerned, particularly as regards Earthing and installation in shower rooms. We cannot be held responsible for any incident caused by the machine being incorrectly earthed. Advice: Advice on the electrical installation of your machine — Do not use an extension lead, adapter or multiple socket. — Never cut out the Earth wire. — The socket must be readily accessible but out of the reach of children. If in any doubt, please contact your installer. Important: Your machine conforms to European Directives 2006/95/ CE (Low Voltage Directive) and 2004/108/CE (Electromagnetic Compatibility).
  • INSTALLING YOUR MACHINE Important: If you are installing your machine next to another machine or a unit, we recommend that you leave a gap between them to allow for ir circulation. Advice: We also strongly recommend that you do NOT: — Install your machine in a damp, poorly ventilated room. — Install your machine in an area where it could be subject to water splashes. — Install your machine on a carpeted oor. If you cannot avoid doing this, please take every precaution to avoid blocking air circulation at the bottom of the machine in order to ensure that the internal components are well ventilated.
  • Levelling the machine: Use a spirit level to check that the oor is horizontal: maximum slope 2°, i.e. a discrepancy of approximately 1cm over the width and of 1.5cm over the depth of the machine.
  • Adjustable feet Some machines are tted with two adjustable feet at the front to enable you to compensate for any unevenness in the oor. Proceed as follows to adjust the feet to level and stabilize your machine: — Set the machine on its castors (or tilt it slightly backwards if it does not have retractable castors) — Screw in or unscrew the feet to adjust the height to suit the shape of the oor (Diagram D13) — Set the machine back on its feet and check that it is stable.
  • TEXTILE MAINTENANCE CODES — Washing : Never exceed the indicated temperatures — Use of cold diluted bleach possible: — Iron: Low Medium High — Dry clean: mineral spirit ,perchlorethylene , all solvents — NB: A crossed-out code indicates that it is forbidden

3 / PREPARING YOUR WASHING AND YOUR MACHINE

  • PROGRAMMING Information: All the buttons are on microswitches and do not remain depressed. In any case, the «start/pause» button cannot cancel a programme. Important: Before starting your machine, check that the power cable is plugged in and the water tap is open. Also ensure that the drum doors are closed correctly and the machine’s lid is shut. During the “End of Cycle” phase, any action on one of the controls (the selectors or the buttons) returns you to “Programming” mode. As a safety measure, when the cycle is over, we recommend that you unplug the power cable and turn off the water tap. Nature of the washing and the temperature Start/PauseDisplay of remaining time or delayed start Spin speed setting Options Delayed start setting
  • Programming a washing cycle: Display and position of the selectors — Turn the selector to choose the most suitable programme and washing temperature for the type of fabric to be washed. NB: Turning the selector to any position other than « » provides power to the machine. In , display of the length of the selected programme for example: — Using the selector , choose: - Either a suitable spin speed for your type of washing. The spin speed is automatically restricted in the «Synthetics», «Delicates/Woollens» and «Hand wash» programmes. - Or drip dry. The cycle will nish with a gentle spin at 100 rpm. - Or stop with tub full of water. Your machine will stop with the tub full of water before the nal spin. Selector on - Position «800» for example - Position «100» - Position — Use the buttons to select any options you wish. Light(s) for the option(s) selected — Select immediate start by pressing «strat/pause» . Countdown in of the time remaining before the end of the cycle (the two dots ash throughout the whole of the cycle) — ... or you can choose to delay the cycle, using button . You can select the time to elapse before the cycle starts.
  • Adding or removing an item during the cycle (impossible during spin): — Press the «strat/pause» button to interrupt the cycle. — Add or remove the items of laundry*. (*) the time the lid remains locked depends on the temperature inside the machine and, for safety reasons, may take several minutes if you are interrupting a cycle at more than 40°C. — Press the «strat/pause» button to restart the cycle. NB: If you have selected a delayed start, you can access the drum instantly at any time in the period before the washing cycle starts without having to interrupt and restart the cycle

Countdown of the time is stopped in (the displayed time ashes) Resumption of the countdown in (the two dots start ashing again)

  • Cancelling while programming, washing or during a pause Set the selector to the

position. This can be done at any time during the cycle or during programming, or even during a pause. NB : - In all cases, after cancelling you must reprogramme everything from the start. - If you have cancelled during the washing phase, remember to empty the water, if necessar. Selector set to « » All the indicator lights and the display are OFF

  • End of the cycle: NB: After spinning, some models automatically position the drum opening at the top to provide easy access to the washing. This operation lasts at most 3 minutes. — Screen then displays ”- 0 -”, indicating that the cycle has nished. Set the selector to the « » position. You can now open the lid and remove your washing.

: These functions can be used alone or in combinations: no illogical combinations can be made.

  • TEST PROGRAMMES ACCORDING TO DELEGATED REGULATION (EU) No. 1061/2010 - Standard cotton programme at 60°C: cottons 60 °C : no option - max spin - Standard cotton programme at 40°C: cottons 40 °C : no option - max spin
  • DETAILS OF THE PROGRAMMES The main programmes provided by the machine are as follows:
  • COTTON If your washing comprises hard-wearing white or coloured COTTONS. Important: When washing coloureds do not exceed a maximum temperature of 60°C. NB: During the rst few minutes of the programme, your machine automatically evaluates the washing load you have introduced and adapts the water consumption and the length of the programme accordingly to provide a perfect wash.
  • SYNTHETICS If your washing comprises of DELICATE COLOURS, HARD-WEARING SYNTHETICS or MIXED FIBRES.

PREWASH COTTON Specially designed for heavily soiled washing (mud, blood, etc.). A specic initial agitation in cold water precedes a phase of heating to 40°C. This agitation phase in cold water enables the particles soiling the washing to be removed before the water is heated

NB: A programme with agitation and spin phases specially adapted to these types of fabrics.

  • OptiA 45 min This 40°C cycle washes a normal 3 kg load of cotton and mixed fabrics in 45 minutes, ensuring perfect washing results and maximum energy saving.
  • Flash 30 min This programme enables you to refresh a small load of 2.5 kg of lightly soiled washing composed of WHITES, COTTONS, COLOUREDS or HARD-WEARING SYNTHETICS. The cycle time is restricted to around 30 minutes. In this programme, the washing temperature is automatically programmed at 40°C. Important: For this programme, the doses of detergent should be reduced by half.
  • HAND WASH If your washing comprises SILK or PARTICULARLY DELICATE FABRICS. NB: A programme with a very gentle mechanical action and no intermediate spins between rinses. The cycle ends with a very gentle, progressive spin restricted to 600 rpm.
  • Rinse A separate rinse followed by a choice of: — Either spin and drain — Or drain only («Drip-dry» option) — Or a stop with the drum full of water.
  • Maintaining your machine’s performance (Maintaining the pump lter): You must clean the drain pump lter regularly (for how to do this, see the section «CLEANING THE PUMP FILTER»). Important: Your machine’s performance can be affected if you do not clean the pump lter regularly. For more details on the various functions, please refer to the sections «DETAILS OF THE PROGRAMMES» and «DETAILS OF THE OPTIONS». Information: After a power failure, when the power is restored, the washing cycle automatically resumes at the point where it was interrupted.
  • Spin This allows a separate spin and drain. Important: In the case of

followed by a spin or

ensure that you select a suitable spin speed for the type of washing in the machine.

  • DETAILS OF THE OPTIONS
  • Anti-creasing This option washes your laundry more gently, but with an identical washing performance. The spin speed is slower so that your laundry creases less.
  • Extra rinse «Especially for sensitive and allergic skin»: adds an extra rinse to the washing cycle.
  • Drip Dry (spin speed «100») This function, for very delicate linen, enables you to remove spinning and to pass directly to the draining of the washing machine.
  • Full drum stop This function enables you to remove the washing from your machine before the spin phase or to delay this phase with you washing remaining in water to prevent creasing. NB: When the machine is stopped with the tub full of water, the display shows alternately: Then: — If you want to drain after spinning, use the selector to choose a suitable spin speed for your type of washing. The programme will end automatically. — If you just want to drain, turn the selector to “Drip Dry” (position «100»).
  • Reducing the time Allows for a reduction in the cycle time according to 2 levels that can be accessed by pressing on the button several times. Level 1, reduces the average time by 20%. Level 2 reduces the average time by 40% for laundry that is only lightly soiled.
  • Delayed start You can delay the start of your programme by 1 to 19 hours so that you can benet from cheap rate electricity or to have the cycle nish at a desired time. To do this, select the time that must pass before the cycle starts by pressing successively on button (this is done hour by hour) and then press «start/ pause» . NB: - Even if you forget to press the «start/pause» button after selecting this option, your choice will still be accepted after a few seconds. - The time remaining before the start of the cycle is counted down hour by hour from 19 hours to 1 hour. - At the end of the waiting period, the programme starts and the display shows the duration of the selected cycle.
  • MODIFYING A WASHING PROGRAMME
  • During programming: Anything can be changed before the «start/pause» button is pressed.
  • After the cycle has started: You can change the type of textile (for example, switch from “COTTON” to “SYNTHETICS”, etc.). In this case, check that the options you previously selected are still there. You must conrm your new selection by pressing the «inicio/pausa» button

The machine may then possibly drain off some of its water.

  • Throughout the cycle: Depending on your model, the following changes are possible without pressing the «start/pause» button . — You can change the temperature for the same type of textile. NB: If the temperature achieved by the washing cycle is higher than your new selection, heating the water stops immediately and the cycle continues. — You can alter the spin speed throughout the cycle. — You can select «drip dry» and «full drum stop». — You can activate the «extra rinse» option until rinsing starts. — You can deactivate all the options throughout the cycle provided that their action has not already nished
  • During delayed start: Any kind of programme modication is accepted during a delayed start’s waiting period. — You can alter the length of a delayed start throughout the waiting period before the cycle effectively starts. NB: - During this period, selecting a new time cancels out the previous selection. The new period selected is accepted based on the last selection made. - If you want to cancel the delayed start completely during this period, rst display «19h» using button . Then press the button again and briey press «start/pause» . The cycle will start immediately. - If you want to reduce the length of time of the delayed start, proceed in the same way but do not press the «start/pause» button . Your machine is then ready for a new setting. — You can only activate the «extra rinse» and «anti-creasing» options during a delayed start’s waiting period.
  • When the cycle is over: When the screen shows «- 0 -», you can programme a new cycle without having to reset the selector to the « » position. For this, all you have to do is turn one of the selectors or press one of the buttons. The screen shows the duration of the programme selected. The machine is then ready to be reprogrammed.
  • AUTOMATIC SAFETY SYSTEMS
  • Lid opening safety system: As soon as washing commences, the lid on your machine is locked. When the cycle is nished or when the machine has stopped with the drum full of water, the lid unlocks. If you have programmed a

, the lid is not locked until the waiting period is over and the cycle starts. If you wish to open the lid during the cycle, press button «start/pause» briey and wait 1-2 minutes for the safety system to unlock the lid. Important: Depending on when you wish to open the lid during the cycle, this time delay may be a little longer because a cooling down period may also have to be included. In fact, to avoid your being severely burnt, the lid safety system will not open during the cycle unless the temperature inside the machine is below a certain threshold.

  • Water safety system: During operation, constant control of the water prevents any overows.
  • Spin safety system: Your washing machine is tted with a safety system that restricts the spin when poor load distribution is detected. In this case, your washing may be insufciently spun. Redistribute your washing in the drum and programme a new spin.
  • Anti-foam system: You machine can detect when too much foam is being produced during spinning. At such times, spinning stops and the machine drains. The cycle then restarts, adapting the spin rates and possibly adding an extra rinse.

4 / PROGRAMMING YOUR MACHINE

This lter collects the small objects you may have inadvertently left in your clothes and prevents them from disrupting the pump’s operation. To clean the lter, proceed as follows:

Open the drum doors. At the back of the drum, you will see a plastic component (Diagram D15)

Release this (Diagram D16). To do this: - Insert a rod (a pencil or a screwdriver, for example) into the hole in the component . - Press down vertically with the rod, while pushing the component over to the right until it is released from its housing .

Remove the component

Turn the drum slightly towards the front of the machine, with the doors open (Diagram D17) You can access the pump lter through the openings freed by removing the plastic component .

Remove the lter from its housing (Diagram D17)

Remove the various objects it may have in it

Re-insert it, pushing it rmly into its housing after checking that the housing is clean

Re-insert the plastic component , ensuring that it is positioned correctly in the openings at the bottom of the drum and pushing it to the left until it is fully engaged (Diagram D19).

  • CLEANING THE MACHINE Important: To clean the casing, the control panel and all the plastic parts in general, use a sponge or a soft cloth dampened only with water and liquid soap. In all cases, do not use:

Alcohol-based products (alcohol, thinners, etc.)

  • CARE OF THE INTERNAL COMPONENTS To ensure better hygiene, we recommend that you:

Leave the lid open for a short time after washing.

Clean the plastic and rubber access components to the tank pproximately once a month using a slightly chlorinated product. Run a rinsing cycle to remove any residue of this product.

Run a washing cycle at 90°C at least once a month.

  • CLEANING THE PRODUCTS’ BOX Clean the products’ box regularly. To do this:

Press the bosses on each side of the box simultaneously to extract it from its housing (Diagram D20)

Remove the siphon from the rear of the box and separate the box from its front cover (Diagram D21)

Rinse everything under the tap (taking care to empty any excess water remaining inside the box)

Ret all the box’ components, ensuring that the box section itself is properly clipped into the cover and then re-insert the complete assembly into its location under the machine’s lid.

  • PERIODIC CHECKS To avoid any water damage, we recommend that you regularly check the condition of the water and drain hoses. If you notice the slightest cracking, do not hesitate to replace the hoses with identical ones available from the manufacturer or his After-Sales Service. For how to replace the water supply hose, please refer to the section «CONNECTING TO THE COLD WATER SUPPLY».

For your safety, the power cable and, depending on the model, the complete electric box and its associated cable must only be replaced by the manufacturer’s After-Sales Service or a qualied electrician.

  • The cycle does not start – You have not pressed the « start/pause » button – There is no power to the machine: - Check that the plug is correctly in the socket - Check the circuit breaker and the fuses. – The water tap is closed – The machine’s lid is not closed properly
  • A puddle of water forms around the machine

First of all remove the plug and the fuse and shut off the water supply tap. While the machine is operating, the permanent level control prevents the water from overowing. If, despite this, water comes out of your machine, it may be that: – The drain hook is wrongly positioned in the drain pipe. – The water supply hose is not sealed tightly at the machine or tap end: - Check that the seals are in place and the connections are tight.

  • Heavy vibration during spin – All the transport materials have not been removed correctly from the machine: - Check that all the transport wedges have been removed (see . «REMOVING THE TRANSPORT CLAMPS»). – The oor is not level. – Your machine is resting on its two «front» castors (depending on the model): - Reset your machine on its feet by pushing the castor engagement lever . to the right.
  • The washing is not spun or not spun enough You have selected a programme with no spin, for example «drip-dry» – The spin safety system has detected poor distribution of the washing in the drum: - Untangle the washing and programme a new spin.
  • The machine does not drain – You have programmed «Full drum stop» – The pump lter is blocked: - Clean it (see «CLEANING THE PUMP FILTER» for the relevant procedure) – The drain hose is kinked or squashed
  • The lid does not open – The programme has not yet nished The lid remains locked throughout the programme.
  • The drum doors open very slowly (On machines tted with gently opening doors) – Your machine has not operated for a long time – It is located in too cold a position. – Detergent residue (powder) is blocking the hinges - In all cases, everything returns to normal after the doors have opened initially Important : As a general rule, whatever the anomaly detected, you should stop the machine, unplug the power cable and shut off the water tap.
  • NOTE ON OPERATION - THIS IS NOT AN INCIDENT:
  • The programme time decreases or increases during the wash This is not a fault. The length of time displayed at the start of the programme is updated according to the load in the machine (automatic weighing). This guarantees perfect washing results and water and energy consumption appropriate to the load. This is normal. The spin safety and anti-foam systems may extend the initial programme time displayed.
  • Incidents indicated, which you can rectify yourself In this section, we explain how you can rectify these incidents very easily yourself. Your machine automatically detects some operating incidents and indicates these by particular options lights ashing. NB: Before calling your breakdown engineer, we recommend that you do the following: - Set the Programme selector to the

position and remove the electrical plug for at least 10 seconds - Reconnect the plug and restart a washing cycle. If the fault persists, call your breakdown engineer and remember to tell him which message is displayed. Important: Do not restart a washing cycle if the drum remains locked or if you notice water around your machine of if you notice a burning sme.

  • AFTER-SALES SERVICE: Possible maintenance on your washing machine should be undertaken by: — either your dealer, — or another qualied mechanic who is an authorized agent for the brand appliances. When making an appointment, state the complete reference of your equipment (model, type and serial number). This information appears on the manufacturer’s nameplate attached to the rear of the equipment. Messages Causes / Remedies The water tap is closed. Check that the water tap is open and then press the « start/pause » button again to restart the cycle. This incident may also be caused by the drain hose being poorly connected (see the section “DRAINING AWAY THE WASTE WATER”). The pump lter is clogged. Clean the pump lter (for how to do this, see the section “CLEANING THE PUMP FILTER”) and then press the « start/pause » button again to restart the cycle. Also check the drain hose’s position in the drain: the connection must not be airtight (see the section “DRAINING AWAY THE WASTE WATER”). Lid not closed properly. Check that the lid is closed and then press the « start/pause » button again to restart the cycle. Drum blocked. Check that a small item of laundry (e.g. a handkerchief or a sock, etc.) has not slipped down between the tub and the drum and is stopping the drum from turning. To access the bottom of the tub, please refer to the section “CLEANING THE PUMP FILTER”.