BWT CIRRUS PLUS BWT, A6X - Water Softener

CIRRUS PLUS BWT, A6X - Water Softener BWT - Free user manual and instructions

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How to clean and maintain the resin of the BWT CIRRUS PLUS BWT, A6X water softener?
Frequently Asked Questions - 30/03/2026
Response Notice-Facile

To ensure the proper functioning and longevity of your BWT CIRRUS PLUS BWT, A6X water softener, it is important to regularly clean and maintain the resin contained in the device. Here are the steps to follow:

Steps to clean the resin of the water softener

  1. Turn off the power supply: For safety reasons, unplug the device before any intervention.
  2. Access the resin tank: Open the cover of the softener to access the tank. Depending on the model, you may need a suitable tool.
  3. Empty or remove the resin: If possible, remove the used resin to facilitate cleaning of the tank.
  4. Clean the tank: Use a soft brush or a non-abrasive cloth to clean the inside of the tank. Do not use harsh chemicals that could damage the resin or the material.
  5. Rinse thoroughly: Rinse the tank with clear water to remove any residue.
  6. Replace the resin if necessary: If the resin is clogged or worn, it is recommended to replace it with new resin compatible with your BWT CIRRUS PLUS BWT, A6X model.
  7. Reassemble the device: Put the resin back in the tank, close the cover, and ensure everything is in place.
  8. Reconnect and check: Plug the softener back in and check its proper functioning.

Regular maintenance of the resin helps maintain the quality of softened water and prevents malfunctions of the device.

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Why doesn't the salt level decrease in my BWT CIRRUS PLUS BWT water softener, A6X?
Frequently Asked Questions - 18/01/2026
Response Notice-Facile

If the salt level in your BWT CIRRUS PLUS BWT water softener, A6X does not decrease, several causes may explain this phenomenon:

1. The device is not performing regeneration

Salt is used during the regeneration cycle to recharge the resin with sodium ions. If the softener does not initiate this cycle, the salt will not be consumed. Check that the device is properly programmed to regenerate regularly.

2. Presence of a salt bridge

A compact block of salt may form in the tank, preventing the salt from dissolving in the regeneration water. In this case, you need to break this bridge manually to allow proper dissolution.

3. Problem with the valve or regeneration system

A malfunction of the regeneration valve may prevent water from circulating properly in the salt tank, which hinders the dissolution of the salt and its consumption. A check or technical intervention may be necessary.

4. Quality and type of salt used

Using unsuitable or poor-quality salt can lead to poor dissolution and thus a salt level that does not decrease. Ensure you are using salt specifically designed for water softeners, such as tablet salt or high-purity crystals.

5. Low consumption of softened water

If your water consumption is very low, the device regenerates less often, which may give the impression that the salt level remains stable over a long period.

In summary, check the proper execution of the regeneration cycles, the absence of a salt bridge, the quality of the salt used, as well as the proper functioning of the valve. These checks usually help resolve the issue of the salt level not decreasing.

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Download the instructions for your Water Softener in PDF format for free! Find your manual CIRRUS PLUS BWT, A6X - BWT and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CIRRUS PLUS BWT, A6X by BWT.

USER MANUAL CIRRUS PLUS BWT, A6X BWT

ADOUCISSEUR - WATER SOFTENER

WATERONTHARDER - VÍZLÁGYÍTÓ

БыTOBOУМЯГЧИТЕЛВОДы

ADDOLCIFICATORE - WEICHWASSERANLAGE

DOMOWY ZMIΕKCZACZ WODY

Notice originale

A6X

FR INSTRUCTIONS DE MONTAGE ET D'UTILISATION

GB INSTRUCTIONS FOR ASSEMBLY AND USE

NL MONTAGE EN BEDIENINGSHANDLEIDING

HU BEEPITESI ES UZEMELTETESI UTASITAS

RU NHCTPYKUINIPOMOHTAKU N3KCPJYATAUIN

INCIDENTS, CAUSES, REMÉDES 9

CHARACTERISTIQUES TECHNIQUES 9

CHARACTERISTIQUES D'ENVIRONNEMENT 9
CHARACTERISTIQUES DE FONCTIONNEMENT 9

Thank you for your trust in BWT by purchasing this softener.

IMPORTANT: before any hydraulic or electrical connection, commissioning, use or maintenance, please read carefully this manual. The non-compliance with its instructions may void warranty.

REQUIREMENTS FOR USE

USE

This device is not designed for treating nondrinking water. Therefore, if it delivers drinking water, it must exclusively be connected to a water supply already in compliance with the requirements set by the applicable standards.

UNPACKING

Check that the device and its packing have not been damaged during transportation. Do not use the device in case of any visible damage, and contact the vendor.

LOCATION

The device location shall be:

  • flat, clean, dry, properly ventilated and not accessible to unauthorized persons.
  • protected from bad weather, heat sources and chemical product vapors.

INTERVENTIONS

The owner of the appliance holds the responsibility for making sure that any installation, care or maintenance work is carried out by a duly authorized person, with proper skills and tools, and fully aware of this manual content.

The work shall be performed according to the state of art and the standards applicable in the room where the device is installed, especially regarding plumbing, electricity and handling of chemical products (see here-below).

PLUMBING

It is especially important to fit efficient waterhammer arresters if the softener input and/ or output are connected to devices likely to generate water-hammer effects (for example, solenoid valves).

ELECTRICAL CONNECTION

Avoid any intermediate connecting device (extension cord, power strip) between the device

and the wall outlet.

Check the circuit compliance towards all applicable electricity standards, especially regarding electrical grounding as well as electrical safety. Do not try to connect the device if its power supply wire is damaged. Please contact the vendor in order to get a new complete set of wire + transformer.

Before plugging the device to the wall outlet, cut off the power on this outlet by using the concerned circuit breaker or by removing the concerned fuse.

If the device is installed close to any equipment with high electromagnetic parasites emissions (such as a high power transformer), it is necessary to reinforce its standard protection towards usual parasites by the proper parasite arrester system and a shielded wire.

Do not open the electrical controller of the device without the proper qualification. Electrocution hazard.

CHEMICALPRODUCTSHANDLING

Chemicals may be necessary for certain servicing operations. The user shall be fully aware of any hazard involved in those and use the proper personal or collective protective equipment accordingly.

The unit's surfaces must not be cleaned with any alcohol or alcohol-based product, nor with any product containing plastic solvents.

INTEGRITY OF THE DEVICE

The unit must not be modified or tuned without the manufacturer's prior written approval.

APPLICABLE STANDARDS

This device is in compliance with:

  • Directive 2014/30/UE on electromagnetic compatibility.
  • Directive 2014/35/UE on electrical equipment intended for use within certain voltage limits.
  • Directive 2006/42/UC dated 17/05/2006 on machinery, and amending Directive 98/37/EC
  • Directive RED 2014/53/UE making radio equipment available on the market.
  • Directive 2011/65/UE dated 08/06/2011 on the restriction of the use of certain hazardous substances in electrical and electronic equip

ment,amending Directive 2002/95/EC

  • This product is subject to Directive 2014/68 / EU of 15/05/2014 relating to pressure equipment. It meets the requirements of Article 4 point 3 (design and manufacture in the state of the art in use) but does not fall into categories I to IV and, as such, is not concerned by the CE marking for pressure equipment.
  • Protection against pollution of potable water in water installations and general requirements of devices to prevent pollution by backflow (In accordance with the legislation in force).
  • EN 973 standard for sodium chloride type A for the regeneration of ion exchangers used to soften drinking water.
    The acoustic pressure level is below 70 dB.
  • [garbage bin pictogram] this symbol proves that the device complies with the European Directive on Waste Electronic and Electrical Equipment (WEEE):

BWT CIRRUS PLUS BWT, A6X - APPLICABLE STANDARDS - 1

electrical and electronic components shall be separately thrown to proper trash bins, and their disposal, compliant with instructions, will support the reduction of bad consequences as well as possible hazards towards environment and human health.

WARRANTY

The warranty complies with the local laws of the country where the device is sold, with possible add-ons provided by its brand.

Please look for details on the website of your brand vendor, most of the time on the pages dealing with Service.

The warranty is voided in the following cases:
- installation on non-drinking water
- non compliance with the requirements of this chapter
- non compliance with the installation instructions (see § INSTALLATION PROCEDURE)

  • non compliance with the maintenance instructions (see § ROUTINE & ADVANCED MAINTENANCE)
  • non compliance with environmental specifications (see § TECHNICAL FEATURES)

SOFTENER WORKING PRINCIPLE

A softener works as shown in the diagram here below:

BWT CIRRUS PLUS BWT, A6X - SOFTENER WORKING PRINCIPLE - 1

INSTALLATION - OVERVIEW

The softener installation involves the elements listed and pictured here below. Please refer to the Scope of Delivery sheet, which specifies which elements are delivered with your softener.

  1. Softener
  2. Controller unit
  3. Salt tank
  4. Salt tank lid
  5. Brine valve
  6. Power supply
  7. Pre-filter
  8. Drain tube
  9. Brining tube

  10. Salt tank overflow

  11. Siphon

  12. Bypass
  13. Hoses In/Out mandatory
  14. Tap for gardening usage
  15. Clamps 1

It is under the installer's responsibility to make sure that the installation does not generate any water hammer which could damage the proper work of the softener.

Our softeners are equipped with a check valve on the water inlet connection flange. The check valve may exit the flange under extreme operating and mounting conditions. To avoid this phenomenon, it is mandatory to connect the softener with flexible hoses (according to diagram here below).

CAUTION : Do not insert a reduction or an adapter between the softener connection flange and the flexible hose. The flexible hose of the same diameter as the flange must have a gasket that keeps the check valve locked in its housing.

BWT CIRRUS PLUS BWT, A6X - INSTALLATION - OVERVIEW - 1

BWT CIRRUS PLUS BWT, A6X - INSTALLATION - OVERVIEW - 2

INSTALLATION PROCEDURE

The numbers in bold refer to the marks in chapter INSTALLATION - OVERVIEW

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 1
Tighten the hydraulic block

The preliminary tightening of the hydraulic block upon the vessel is crucial because untightening during transportation may have occurred.

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 2
Check the power outlet

Check that there is a power outlet of 230V at less than 1.20 meters.

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 3
Install the pre-filter (7)

Place and connect the filter upstream from the softener.

Comply with the water flow direction as shown on the filter head.

Fix the filter head on the wall with the bracket, without tightening too much the screws on the filter head.

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 4
Check the network pressure

The pressure shall be between 1.5 et 7 bars. Above 5 bars, install a pressure reducer.

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 5
Insert a tap for non-softened water (14)

In case you need to keep raw water (for example for gardening, etc.)

Install the by-pass (12)

Note: the shown by-pass is wall-mounted single block brass by-pass

BWT CIRRUS PLUS BWT, A6X - INSTALLATION PROCEDURE - 6

Install the bypass on the pipe complying with the water flow direction.
Turn the bypass tap into the softener by-pass position.

Put the softener (1) in place

Place the device in its definitive position (see dimensions on the Scope of Delivery sheet)

The floor shall be clean and horizontal.

The controller unit (2) and the lid shall remain accessible.

Set and connect the brine valve (5)

BWT CIRRUS PLUS BWT, A6X - Set and connect the brine valve (5) - 1

BWT CIRRUS PLUS BWT, A6X - Set and connect the brine valve (5) - 2

Open the salt lid (4), remove the cap (17), then the brine valve (5) from its well (16). Set the float height (X) , rod pulled, at the value provided on your Scope of Delivery sheet.

Check that the brining tube (9) is cut straight on its ends, put it on the sheath (15), then tighten it on the fitting located on the brine valve foot (18), using the fly nut (19). Put the brine valve (5) back into the bottom of the well (16), pass the brining tube (9) through the hole of the cap (17), then put this cap back upon the well (16).

Pass the brining tube (9) through the dedicated hole in the salt tank, making sure that this tube does not bend anywhere.

Connect the hydraulic block

BWT CIRRUS PLUS BWT, A6X - Connect the hydraulic block - 1

Connect the brining tube (9) to the quick fitting (20).

Connect the in and out flexible hoses (13) respectively on the flange fittings (21) and (22) of the hydraulic block.

Connect the drain tube (8) on the splined fitting (23) and tighten it with a hose clamp (Serflex type). Connect the plug of the chlorination cell if your softener has this option (24).

Connect drain outlets.

1 Connect the drain tube (8) to the upper fitting of the siphon (11) and tighten it with a hose clamp (Serflex type).

The siphon ensures the mandatory protection of the domestic water circuit against sewage backflow.

1 Connect the tube of the salt tank overflow (10) to the side fitting of the siphon (11), respecting a slope of minimum 2% (2 cm per meter) from the tank overflow to the siphon. Then tighten it with a hose clamp (Serflex type).

The overflow must take benefit of gravity and follow a simple and short way. If not possible, install a lift pump compatible with salted water.

Connect the siphon (11) to the drain by a rigid PVC tube with a diameter of 40mm , tightened on the fitting (25).

BWT CIRRUS PLUS BWT, A6X - Connect drain outlets. - 1

Complete the connections and purge the air.

Before opening the water inlet into the installation, purge and rinse properly the pipes upstream from the bypass.

Connect the inlet and outlet flexible hoses (13) to the network pipe, by paying attention to the water flow direction.

Progressively open the bypass tap (or the upstream cutting valve of the installation).

Purge the remaining air by using the purging screw upon the filter (unscrew it, then screw it back once the air is purged).

Plug the softener to the electricity outlet.

SETTING

At its first start-up, the device displays after a few seconds the message SERV, first step of the setting, which uses 5 keys:

KeyNameFunction
←MLeft / Menu• Activates the menu with a long press (5 seconds) • Ongoing setting cancellation without record
Down• Down move within a list of choices • Decrease / change of a parameter
Up• Up move within a list of choices • Increase / change of a parameter
Right• Move from left to right digits (example: hours to minutes)
OKEnter• Enter into a menu • Setting validation • A long press (5 seconds) triggers a manual regeneration. During this process, a brief press forces the trigger of the next step.

The following steps are necessary and sufficient to set the softener.

You just need to know the hardness of the raw water (concentration in lime scale), measured before or known from the public water distribution network.

First press 3 seconds on the key M, until the message LANG appears on the display.

Step n°Message displayedPurposeHow to do
1LANG -/-Change language if necessaryDefault value is French OK to change ←M to cancel
FR -/-Language selection↓↑ to select OK to confirm ←M to cancel
2HOUR 00:00Time setting : hours↓↑ to change → to go to minutes OK to confirm ←M to cancel
MIN 15:00Time setting: minutes↓↑ to change → to go back to hours OK to confirm ←M to cancel
3TYPE/SALT tAblSpecify the type of salt for some devices↓↑ to select OK to confirm ←M to cancel
4VOLUME 16 LSpecify the resin volume within the softener, in liters.↓↑ to select OK to confirm ←M to cancel
5HARDN °FHardness unit choice: °F or °dH↓↑ to select OK to confirm ←M to cancel
IN 30°FEnter the inlet hardness (unit may be °dH)↓↑ to select OK to confirm ←M to cancel
OUT 5°FEnter the outlet hardness (unit may be °dH)↓↑ to select OK to confirm ←M to cancel

COMMISSIONING

RINSING

The softener displays the message: REGE?

Press the OK key (once or 3 times, depending on your model). REGE 1 is displayed and a complete regeneration starts.

Progressively open the bypass tap water flows from the hydraulic block to the drain through the evacuation tube. Let it flow in order to fully rinse the softener.

Stop this rinsing by pressing OK during 5 seconds. Then SERV is displayed on the screen.

RESIDUAL HARDNESS SETTING

The hardness is measured in degrees (French °f or German °dH degrees)

1^ = 10 milligrams of "lime scale" in one liter of water

1^ = 1.78^

The hardness measurement is done with a kit of reactive stripes or colored reactive liquid. See further, in the chapter Routine maintenance.

It is possible to blend the softened water produced by the device with raw water, using a blending unit located on the rear side of the hydraulic block, in order to reach a residual hardness of few degrees (value depending on the country habits).

First, turn counterclockwise the knob (26) at its maximum. Then screw the knob (27) until it reaches its lowest level. Thus the outlet water is fully softened (hardness = 0^ )

Then turn clockwise the knob (26) of half a turn. The outlet water is then slightly blended with raw water.

Slightly open any tap downstream from the softener (or use the sampling tap of the bypass) and measure the water hardness at this point.

Use the knob (26) to tune the hardness for low consumption flow rates:

  • Clockwise to increase it
  • Counterclockwise to reduce it

For hardness tuning at high flow rates, largely open a tap downstream of the softener and measure again the hardness.

Use this time the knob (27) to tune the hardness:
- Unscrew to increase it
- Screw to decrease it

BWT CIRRUS PLUS BWT, A6X - RESIDUAL HARDNESS SETTING - 1

NOTE: it is under the user's responsibility to define the residual hardness compatible with the equipment installed downstream of the softener.

OPERATION

SALT REFILL

The device uses regenerating salt, dedicated to softening. The salt tank bottom shall always be covered by solid salt over its whole surface. Please refer to the Scope of Delivery sheet in order to know the salt storage capacity of your softener, and to the chapter TECHNICAL FEATURES to know its salt consumption per regeneration.

Concerning the softeners with salt level follow-up by smartphone app:

After every salt refill, enter the salt level so that the app may follow it up.

  • Check the salt level once the refill is done, on the scale inside the salt tank
  • Press 5 seconds the key to see LEVEL on the display
  • Select the salt level with and keys
  • Confirm with OK

AUTOMATIC DISPLAYED MESSAGES

The displays shows:

an upper information line
a lower information line

a bargraph with 10 segments, showing the remaining autonomy of the softener before the next regeneration, by steps of 10% . The graph in this example shows 70% remaining autonomy For each operation step of the device, the displayed messages are as follows:

BWT CIRRUS PLUS BWT, A6X - AUTOMATIC DISPLAYED MESSAGES - 1

BWT CIRRUS PLUS BWT, A6X - AUTOMATIC DISPLAYED MESSAGES - 2

MANUAL REGeneration

At any time, it is possible to trigger the regeneration of the softener, via the long press (5 seconds) on the OK key.

If this is done for a test purpose, it is possible to manually go from one step to the next by briefly pressing the OK key.

SALT ALARM ACKNOWLEDGEMENT

When no salt is left in the tank, the device displays the alternate words SALT and CHECK.

Once the salt refill is done, you may just wait for the next regeneration to let this alarm disappear. It is recommended though to acknowledge immediately the alarm, following these steps:

  • Proceed with a long press (5 seconds) on the M key
  • Then briefly press this M key to go through
SERV 12:30Alternate with968 12:30The device is in service: it delivers softened water. Its treatment autonomy before regeneration is here 968 liters.
REMPL 375Water is being poured into the salt tank (see chapter AD- VANCED SETTING), it will end in 375 seconds.
SAUM 180The brine is under preparation in the salt tank for the next regeneration; this step will end here in 180 minutes.
REGE 1 00:45The softener is going through its first active regeneration step, which will end here in 0 minutes and 45 seconds.
REGE 2 18:35The softener is going through its second active regeneration step, which will end here in 18 minutes and 35 seconds.
REGE 3 02:15The softener is going through its third active regeneration step, which will end here in 02 minutes and 15 seconds.
CHECKAlternate withSALTThe softener detects a lack of salt and advises to check the salt level in the salt tank.
STD-BY 12:30Alternate with968 12:30The regeneration function is OFF (see Stand-By mode next page). The softener delivers soft water as long as its autonomy allows it (here: autonomy of 968 liters).

the menus until the display shows this one:

CHECK / SALT (alternate) On

  • Press once on or key to make OFF appear on the lower line
  • Press OK to confirm
  • Press M during 5 seconds to quit the menu: the alarm shall disappear

POWER CUT

In case of a power cut during a regeneration, this process restarts at the beginning of the ongoing step. In case of a power cut during service, the softener will restart also in service.

STAND-BY MODE

It is possible to prevent the softener from going through a regeneration, automatic or manual.

This might be useful, for example, while you are waiting for the intervention of a technician in case of technical problem. Therefore:
- Proceed with a long press (5 seconds) on the M key
- Then briefly press this M key to go through the menus until the display shows this one:

STD-BY Off

  • Press once on or key to make ON displayed on the lower line
  • Press OK to confirm

The display shows then the message STD-BY alternating with the softener autonomy value.

To cancel this function, you just have to come back to this STAND-BY menu and turn the lower line into OFF.

ADVANCED SETTING

Accessed by the code 23, then the browsing works in the same way as the regular setting mode. The intervention on the advanced setting shall be done by a trained professional. Any mistake can disturb the work of the device and is under its author's responsibility.

Step n°DisplayPurposeAction
0PASSW ? 00Enter the password to go through the advanced setting.↓↑ to change OK to confirm ←M to cancel
1PROP R OnEnable / disable the proportional regeneration.↓ to turn on / off OK to confirm ←M to cancel
2CAPA 80Modify the softening capacity of the device, which has been automat- cally set once the resin volume was selected (step 3 of regular setting).↓↑ to change OK to confirm ←M to cancel
3CONSU 71Adjust the water consumption per full regeneration. Only for devices with the salt level follow-up by smartphone app.↓↑ to change OK to confirm ←M to cancel
4SALT 2000Adjust the salt consumption per full regeneration. Only for devices with the salt level follow-up by smartphone app.↓↑ to change OK to confirm ←M to cancel
5VOL OK 8 56Volume of softened water (read only info). Here: 856 liters.←M to go to next step
6PEAKFL 10 68Peak flow recorded since the last regeneration (read only info). Here: 1068 liters per hour.←M to go to next step
7N REGE 48Number of regenerations done since the commissioning. May be reset.↓↑ to change OK to confirm ←M to cancel
8CHLOR OffEnable / disable the chlorination function↓↑ to change OK to confirm ←M to cancel
9ALARME OffSalt lack alarm enabled / disabled↓↑ to change OK to confirm ←M to cancel
10SAFE L 2 50Safe level value = remaining capacity value which triggers the regeneration once reached.↓↑ to change OK to confirm ←M to cancel
11REGE T 2:00Time of regeneration start.↓↑ to change OK to confirm ←M to cancel
12PRESS 4Water network pressure. To be set for proportional regeneration purpose.↓↑ to change OK to confirm ←M to cancel
13FUL RG 5Frequency of the full regenerations (to prevent from loss of capacity occurring with time), for the softeners with proportional regeneration function. Here: one full regeneration every 5 regenerations.↓↑ to change OK to confirm ←M to cancel
14STEPSSetting of each regeneration step durations. The followings step durations can be adjusted (one submenu for each): Backwash (BACKW) ; aspiration (ASPI) ; fast rinse (FAST) ; brine preparation (propor. regen.) (BRINE) ; tank refill (propor. regen.) (REFILL)OK to enter the menu, otherwise ←M then ↓↑ to change OK to confirm ←M to cancel
15FORCED NONETurn ON or OFF the automatic forced regeneration after a long time without water consumption↓↑ to activate OK to confirm ←M to cancel
16RESET OFFReset back on initial factory settings↓↑ to turn ON OK to confirm (twice) ←M to cancel

This maintenance level may be handled by anybody having carefully taken into account the following guidelines. It is highly recommended to follow them so that the softener keeps its performances in the long term.

Maintenance guidelinesFrequency and consumables
Check the salt level in the tankEvery week, or if alarm. Refill as far as needed.CConcerning the devices with the salt level follow-up by smartphone app:keep in mind to enter the salt level reached after refill, as explained inthe chapter OPERATION
Setting checkCheck the time on the display.
Time changeThe seasonal time change is not automatic. Change the time following the procedure explained in the chapter SETTING.
Change the filter element of the filter (7)There are various models of filters. To change the filter element:Cut the water upstream and downstreamLet the pressure drop with the purge screw upon the filterUnscrew the filter transparent bowl and remove the filtering consumableReplace it by a new oneScrew the bowl back, tightening it gently
Overall checkup, cleaning, protectionUse the AQA clean pack or equivalent, providing the adapted products and specifying their proper use in its manualCHECK the raw water hardness upstream and the softened water hardness downstream of the device, using the analysis kit.Once a year:- Pack AQA clean including:Hardness kitCleaning liquidResin protector- Standalone hardness kit- Standalone cleaning liquid

For a durable performance of the device, the following key points shall be yearly checked by a professional. Please read the manufacturer's web pages dealing with Service, to find the proposed service contracts and the checks they include.

MAINTENANCE CHECK LIST

  • Check the water hardness up- and downstream from the softener
  • Check controller settings
  • Check and clean (if needed) the brining line (replacement if worn or damaged)
  • Check and clean (if needed) the salt tank
  • Check inner components (replacement if worn or damaged)

o Inlet filter
o Injector
o Moving parts: solenoid valves, membrane, inner valve shaft
o Wire of the water meter
o Chlorination cell (on models with this option)
o Proportional regeneration block (on models with this option)

  • Check tightness and integrity of the in- and outlet flexible hoses (replacement if damaged)
  • Check the regeneration steps
  • Check the overall tightness of the softener and its satellites

TROUBLE SHOOTING
TECHNICAL FEATURES

IssuesRoot causesHow to fix
The displays shows alternative CHECK and SALTThere is not enough salt left in the tank OR The device detects a regeneration flaw.Refill the tank with salt. If it does not look to need refill, contact the technical service.
The time on the display is not correctThe seasonal time change has not been done OR A power cut occurred and the data recovery did not work (battery KO).Reset the timing (see chapter SETTING). If the problem comes up again, contact the technical service.
No displayThe power is off OR There is an electric or electronic failure.Check the power outlet where the device is plugged. If the power outlet works, contact the technical service.
Water flow through the evacuation tube (8)The device is regenerating (which means that there is no problem) OR The internal components meet a failure.Check that the device displays REGE 1, REGE 2 or REGE 3. If not, contact the technical service.
Water overflow from the salt tank (10)The brining chain does not properly close or leaks.Check the connection between the bring tube (9) and the brine valve (5). If the problem remains, contact the technical service.
The water delivered by the device does no longer look softened (lime scale coming back, etc.)Many possible root causes. Step through all the checks on next column.Measure the residual hardness once first, then after each of the following steps until the result is OK. Check that the bypass is open to direct the water to the softener. If not, change its position. Check that there is still salt in the tank. If not, refill it. Check if the type of salt is well selected in the programming. Check that the filter element is not clogged. If so replace it. Go again through the blending procedure (see chapter COMMISSIONING) If the problem remains, contact the technical service.

ENVIRONMENT FEATURES

FeaturesUnitAll devices
Power voltageV230 +10% / -15%
Hz50/60 Hz
Maximal pressurebar7
Recommended minimal pressurebar2
Minimal water temperature°C1
Maximal pressure temperature°C35
Ambient air minimal temperature°CFrost free
Ambient air maximal temperature°C40

OPERATIONAL FEATURES

Resin volumeliters5101618202228
Salt consumption per regenerationkg0,501,252,002,252,502,753,50
Softening capacity for 15°f hardness drop of (around 8.5 °dH)liters1650230048005200530059007500
Softening capacity for 20°f hardness drop of (around 11 °dH)liters1250180036003900400044005600
Softening capacity for 25°f hardness drop of (around 14 °dH)liters1000140029003100320035004500
Softening capacity for 30°f hardness drop of (around 17 °dH)liters800120024002600270029003700
Softening capacity for 35°f hardness drop of (around 19.5 °dH)liters700100021002200230025003200
Softening capacity for 40°f hardness drop of (around 22.5 °dH)liters60090018001900200022002800
Average water consumption per regenerationliters50607070100100120
Electrical consumption in serviceVA6
Electrical consumption in regenerationVA25

(1) - The above data are given for a network water pressure of 3 bars and the factory settings.
(2) - The softening capacity in the above board is the volume 100% treated.

CHECK/ZOUT(wisseled)

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ПОТРAMENTSOBAнE

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BWT CIRRUS PLUS BWT, A6X - ПОТРAMENTSOBAнE - 1

BHIMAHNE! Poinb30BaTeBdoJKeH

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INSTALACJA WODNO-KANALIZACYJNA

KONSERWACJA STANDARLOWA I ZAAWANSOWANA

KONSERWACJA STANDARDOWA

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Product information

Brand : BWT

Model : CIRRUS PLUS BWT, A6X

Category : Water Softener