LM9012/20 L OR BARISTA - Fridge PHILIPS - Free user manual and instructions
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Download the instructions for your Fridge in PDF format for free! Find your manual LM9012/20 L OR BARISTA - PHILIPS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. LM9012/20 L OR BARISTA by PHILIPS.
USER MANUAL LM9012/20 L OR BARISTA PHILIPS
Safety and warning information 22
Before you switch ON the appliance 22
Technical safety 22
Important information when using the appliance 22
Children in the household 23
General regulations 23
Information concerning disposal 23
Disposal of packaging 23
Disposal of your old appliance 24
Scope of delivery 24
Room temperature, ventilation and cavity depth 24
Ambient temperature 24
Ventilation 25
Cavity depth 25
Installation location 25
Connecting the appliance 25
Electrical connection 25
Getting to know your appliance 26
Controls 27
Switching the appliance on 27
Operating tips 27
Setting the temperature 28
Refrigerator compartment 28
Freezer compartment 28
Alarm function 28
Door alarm 28
Switching off the alarm 28
"Fast" function 28
Using "fast" function 28
Switching on and off 28
28
Refrigerator compartment 29
Storing food 29
Note the chill zones in the refrigerator
compartment 29
Vegetable container with humidity controller 29
The freezer compartment 30
Max. freezing capacity 30
Prerequisites for max. freezing capacity 30
Freezing and storing food 30
Purchasing frozen food 30
Freezing fresh food 30
Packing frozen food 30
Shelf life of frozen food 31
Thawing frozen food 31
Interior fittings 31
Glass shelves 31
Extendable glass shelf 31
Wine and champagne rack 32
Bottle holder 32
Ice cube tray 32
Sticker "OK" 32
Switching off and disconnecting the appliance 33
Switching the appliance off 33
Disconnecting the appliance 33
Defrosting 33
Refrigerator compartment 33
Freezer compartment 33
Cleaning the appliance 34
Interior fittings 34
Odours 35
Light (LED) 35
Tips for saving energy 36
Operating noises 36
Quite normal noises 36
Preventing noises 36
Eliminating minor faults yourself 37
Appliance self-test 38
Starting the appliance self-test 38
Ending the appliance self-test 38
Customer service 38
Repair order and advice on faults 38
Before you switch ON the appliance
Please read the operating and installation instructions carefully! They contain important information on how to install, use and maintain the appliance.
The manufacturer is not liable if you fail to comply with the instructions and warnings. Retain all documents for subsequent use or for the next owner.
Technical safety
The appliance contains a small quantity of environmentally friendly but flammable refrigerant R600a. Ensure that the tubing of the refrigerant circuit is not damaged during transportation and installation. Leaking refrigerant may cause eye injuries or ignite.
If damage has occurred
- Keep naked flames and/or ignition sources away from the appliance,
thoroughly ventilate the room for several minutes, - switch off the appliance and pull out the mains plug,
inform customer service.
The more refrigerant an appliance contains, the larger the room must be in which the appliance is situated. Leaking refrigerant can form a flammable gas-air mixture in rooms which are too small.
The room must be at least 1m^3 per 8 g of refrigerant. The amount of refrigerant in your appliance is indicated on the rating plate inside the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, customer service or a similarly qualified person. Improper installations and repairs may put the user at considerable risk.
Repairs may be performed by the manufacturer, customer service or a similarly qualified person only.
Only original parts supplied by the manufacturer may be used. The manufacturer guarantees that only these parts satisfy the safety requirements.
A extension cable may be purchased from customer service only.
Important information when using the appliance
- Never use electrical appliances inside the appliance (e.g. heater, electric ice maker, etc.). Explosion hazard!
- Never defrost or clean the appliance with a steam cleaner! The steam may penetrate electrical parts and cause a short-circuit. Risk of electric shock!
- Do not use pointed or sharp-edged implements to remove frost or layers of ice. You could damage the refrigerant tubes. Leaking refrigerant may cause eye injuries or ignite.
- Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance. Explosion hazard!
- Do not stand on or lean heavily against base of appliance, drawers or doors, etc
-
For defrosting and cleaning, pull the mains plug out or switch off the fuse. Do not pull out the mains plug by tugging on the power cord.
-
Store high-percentage alcohol tightly closed and standing up.
- Keep plastic parts and the door seal free of oil and grease. Otherwise, parts and door seal will become porous.
- Never cover or block the ventilation openings of the appliance!
- Avoiding placing children and vulnerable people at risk:
At risk are children, people who have limited physical, mental or sensory abilities, as well as people who have inadequate knowledge concerning safe operation of the appliance.
Ensure that children and vulnerable people have understood the hazards. A person responsible for safety must supervise or instruct children and vulnerable people who are using the appliance.
Only children from 8 years and above may use the appliance.
Supervise children who are cleaning and maintaining the appliance.
Never allow children to play with the appliance.
- Do not store bottled or canned drinks (especially carbonated drinks) in the freezer compartment. Bottles and cans may burst!
- Never put frozen food straight from the freezer compartment into your mouth. Risk of low-temperature burns!
- Avoid prolonged touching of frozen food, ice or the evaporator pipes, etc. Risk of low-temperature burns!
Children in the household
- Keep children away from packaging and its parts.
Danger of suffocation from folding cartons and plastic film!
- Do not allow children to play with the appliance!
- If the appliance features a lock: keep the key out of the reach of children!
General regulations
The appliance is suitable
for refrigerating and freezing food,
for making ice.
This appliance is intended for use in the home and the home environment.
The appliance is suppressed according to EU Directive 2004/108/EC.
The refrigeration circuit has been checked for leaks.
This product complies with the relevant safety regulations for electrical appliances (EN 60335-2-24).
This appliance is intended for use up to a maximum height of 2000 metres above sea level.
Information concerning disposal
Disposal of packaging
The packaging protects your appliance from damage during transit. All utilised materials are environmentally safe and recyclable. Please help us by disposing of the packaging in an environmentally friendly manner.
Please ask your dealer or inquire at your local authority about current means of disposal.

Disposal of your old appliance
Old appliances are not worthless rubbish! Valuable raw materials can be reclaimed by recycling old appliances.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Warning
Redundant appliances
- Pull out the mains plug.
- Cut off the power cord and discard with the mains plug.
- Do not take out the trays and receptacles: children are therefore prevented from climbing in!
- Do not allow children to play with the appliance once it has spent its useful life. Danger of suffocation!
Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.
Scope of delivery
After unpacking all parts, check for any damage in transit.
If you have any complaints, please contact the dealer from whom you purchased the appliance or our customer service.
The delivery consists of the following parts:
Built-in appliance
Interior fittings (depending on model)
- Bag containing installation materials
- Operating instructions
Installation manual
- Customer service booklet
Warranty enclosure
Information on the energy consumption and noises
Room temperature, ventilation and cavity depth
Ambient temperature
The appliance is designed for a specific climate class. Depending on the climate class, the appliance can be operated at the following room temperatures.
| Climate class | Permitted ambient temperature |
| SN | +10 °C to 32 °C |
| N | +16 °C to 32 °C |
| ST | +16 °C to 38 °C |
| T | +16 °C to 43 °C |
The climate class can be found on the rating plate.

Note
The appliance is fully functional within the room temperature limits of the indicated climatic class. If an appliance of climatic class SN is operated at colder room temperatures, the appliance will not be damaged up to a temperature of +5^ .
Ventilation
The air on the rear panel of the appliance heats up. Conduction of the heated air must not be obstructed. Otherwise, the refrigeration unit must work harder. This increases power consumption. Therefore: Never cover or block the ventilation openings!
Cavity depth
A cavity depth of 560~mm is recommended for the appliance. If the cavity depth is smaller - at least 550~mm - the energy consumption increases slightly.
Installation location
Install the appliance in a dry, well ventilated room. The installation location should neither be exposed to direct sunlight nor near a heat source, e. g. a cooker, radiator, etc. If installation next to a heat source is unavoidable, use a suitable insulating plate or observe the following minimum distances to a heat source:
3 cm to electric or gas cookers.
30 cm to an oil or coal-fired cooker.
Connecting the appliance
After installing the appliance, wait at least 1 hour until the appliance is switched on. During transportation the oil in the compressor may have flowed into the refrigeration system.
Before switching on the appliance for the first time, clean the interior of the appliance (see chapter "Cleaning the appliance").
Electrical connection
The socket must be near the appliance and also freely accessible following installation of the appliance.
The appliance complies with the protection class I. Connect the appliance to 220-240 V/50 Hz alternating current via a correctly installed socket with protective conductor. The socket must be fused with a 10 to 16 A fuse.
For appliances operated in non-European countries, check whether the stated voltage and current type match the values of your mains supply. These specifications can be found on the rating plate.
Warning
Never connect the appliance to electronic energy saver plugs.
Our appliances can be used with mains and sine-controlled inverters. Mains-controlled inverters are used for photovoltaic systems which are connected directly to the national grid. Sine-controlled inverters must be used for isolated applications (e.g. on ships or in mountain lodges) which are not connected directly to the national grid.
These operating instructions refer to several models.

A Freezer section
B Refrigerator compartment
1-5 Controls
6 Light
7 Glass shelf in the refrigerator compartment
8 Extendable glass shelf
9 Vegetable container with humidity control
10 Door shelf
11 Shelf for large bottles
Controls

1 On/Off button ①
Serves to switch the whole appliance on and off.
2 "Fast" button *
Switches "fast" function on and off (see chapter "Fast" function).
3 Temperature setting buttons + / -
The temperature is set with these buttons.
4 Temperature display
The numbers correspond to the set refrigerator compartment temperatures in ^ C
5 Alarm button
Used to switch off the warning signal, (see chapter "Alarm function").
Switching the appliance on
Switch on the appliance with the On/Off button ① .
The temperature display indicates the set temperature.
The appliance begins to cool. Light is switched on when the door is open.
We recommend a factory setting of +4^ in the refrigerator compartment.
Do not store perishable food warmer than +4^ C .
Operating tips
After the appliance has been switched on, it may take several hours until the set temperature has been reached.
Do not put any food in the appliance beforehand.
- While the refrigeration unit is running, water droplets or hoar frost may form at the rear panel of the refrigerator. This is due to functional reasons. It is not necessary to scrape off the frost or wipe off the water droplets. The rear panel defrosts automatically. The condensation collects in the drainage channel and is carried to the refrigeration unit where it evaporates.

Refrigerator compartment
The temperature can be set from +2^ to +8^ .
Keep pressing temperature setting button + / - until the required refrigerator compartment temperature is set.
The value last selected is saved. The set temperature is indicated on temperature display for the refrigerator compartment.
Freezer compartment
The temperature in the refrigerator compartment will affect the temperature in the freezer compartment. Change the temperature in the refrigerator compartment in order to change the temperature in the freezer compartment. Temperatures which are set higher in the refrigerator compartment will increase temperatures in the freezer compartment.
Alarm function
Door alarm
The door alarm (continuous sound) switches on if the appliance door is open for longer than two minutes. Close the door to switch off the warning signal.
Switching off the alarm
Press the alarm button to switch off the warning signal.
"Fast" function
When "fast" function is switched on, the freezer compartment and refrigerator compartment will become colder.
Notes
There may be increased operating noises.
The "fast" function is not required to freeze small quantities of food.
Using "fast" function
- Switch on "fast" function before placing fresh products in the compartment.
If food is frozen quickly, vitamins, nutritional values, appearance and taste are retained.
Cooling drinks quickly. - Storing large quantities of food in the refrigerator compartment.
Switching on and off
Press the "fast" button.
The button is lit when the "fast" function is switched on.
The "fast" function automatically switches off after approx. 112 days and the temperature set previously is restored.
Usable capacity
Information on the usable capacity can be found inside your appliance on the rating plate (see diagram at chapter "Customer service").
The refrigerator compartment is the ideal storage location for meat, sausage, fish, dairy products, eggs, ready meals and pastries.
Storing food
Store fresh, undamaged food. The quality and freshness will then be retained for longer.
In the case of ready-made products and bottled goods, observe the best-before date or use-by date specified by the manufacturer.
- To retain aroma, colour and freshness, pack or cover food well before placing in the appliance. This will prevent the transfer of flavours and the discolouration of plastic parts in the refrigerator compartment.
- Allow warm food and drinks to cool down before placing in the appliance.
Note
Avoid contact between food and rear panel. Otherwise the air circulation will be impaired. Food or packaging could freeze to the rear panel.
Note the chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill zones:
Note
- Coldest zone is between the arrow stamped on the side and the glass shelf situated below.
Store perishable food (e.g. fish, sausage, meat) in the coldest zone.
Warmest zone is at the very top of the door.
Note
Store e.g. hard cheese and butter in the warmest zone. Cheese can then continue to release its flavour and the butter will still be easy to spread.

Vegetable container with humidity controller
The vegetable container is the optimum storage location for fresh fruit and vegetables. A humidity controller and a special seal can be used to adjust the air humidity in the vegetable container. This allows fresh fruit and vegetables to be stored twice as long as with conventional storage.
The air humidity in the vegetable container can be set according to the type and amount of products to be stored:
- Mainly fruit as well as for a large load - lower air humidity
- Mainly vegetables as well as for a mixed load or small load - higher air humidity

Notes
Fruit sensitive to cold (e.g. pineapple, banana, papaya and citrus fruit) and vegetables sensitive to cold (e.g. aubergines, cucumbers, zucchini, peppers, tomatoes and potatoes) should be stored outside the refrigerator at temperatures of approx. +8^ C to +12^ C for optimum preservation of quality and flavour.
- Condensation may form in the vegetable container depending on the type and quantity of products stored. Remove condensation with a dry cloth and adjust air humidity in the vegetable container with the humidity controller.
Is used to:
- store deepfrozen food,
make ice cubes, - freeze small quantities of food.
Notes
- You can tell from the handle whether the freezer compartment door is closed properly.
The freezer compartment door engages audibly. - If the door is open, the frozen food will thaw. The freezer compartment will become covered in thick ice.
Also: waste of energy due to high power consumption!

Max. freezing capacity
Information about the max. freezing capacity within 24 hours can be found on the rating plate (see diagram at chapter "Customer service").
Prerequisites for max. freezing capacity
- Freeze fresh food as close as possible to the side panels.
- Switch on "fast" function before placing fresh products in the compartment.
Freezing and storing food
Purchasing frozen food
- Packaging must not be damaged.
Use by the "use by" date. - Temperature in the supermarket freezer must be -18^ or lower.
If possible, transport deep-frozen food in a cool bag and place quickly in the freezer compartment.
Freezing fresh food
Freeze fresh and undamaged food only.
To retain the best possible nutritional value, flavour and colour, vegetables should be blanched before freezing. Aubergines, peppers, zucchini and asparagus do not require blanching.
Literature on freezing and blanching can be found in bookshops.
Note
Keep food which is to be frozen away from food which is already frozen.
The following foods are suitable for freezing: Cakes and pastries, fish and seafood, meat, game, poultry, vegetables, fruit, herbs, eggs without shells, dairy products such as cheese, butter and quark, ready meals and leftovers such as soups, stews, cooked meat and fish, potato dishes, soufflés and desserts.
The following foods are not suitable for freezing: Types of vegetables, which are usually consumed raw, such as lettuce or radishes, eggs in shells, grapes, whole apples, pears and peaches, hard-boiled eggs, yoghurt, soured milk, sour cream, crème fraîche and mayonnaise.
Packing frozen food
To prevent food from losing its flavour or drying out, place in airtight containers.
- Place food in packaging.
- Remove air.
- Seal the wrapping.
- Label packaging with contents and date of freezing.
Suitable packaging:
Cling wrap, tubular film made of polyethylene, aluminium foil, freezer containers.
These products are available from specialist outlets.
Unsuitable packaging:
Wrapping paper, greaseproof paper, cellophane, bin liners and used shopping bags.
Items suitable for sealing packaged food:
Rubber bands, plastic clips, string, cold-resistant adhesive tape, etc.
Bags and tubular film made of polyethylene (PE) can be sealed with a film heat sealer.
Shelf life of frozen food
Storage duration depends on the type of food.
At a temperature of -18^ :
Fish, sausage, ready meals and cakes and pastries: up to 6 months
- Cheese, poultry and meat: up to 8 months
Vegetables and fruit: up to 12 months
Thawing frozen food
Depending on the type and application, select one of the following options:
at room temperature
in the refrigerator
in an electric oven, with/without fan assisted hot-air
in the microwave
Caution
Do not refreeze thawing or thawed food. Only ready meals (boiled or fried) may be refrozen.
No longer store the frozen produce for the max. storage period.
Interior fittings
(not all models)
Glass shelves
You can reposition the inner shelves as required: lift shelf, pull forwards, lower and swivel out to the side.

Extendable glass shelf
The extendable glass shelf can be pulled out for a better overview of the food.

Wine and champagne rack
You can store bottles securely in the wine and champagne rack. If you require space for other food, you can fold the metal clips upwards.

Bottle holder
The bottle holder prevents bottles from falling over when the door is opened and closed.

Ice cube tray
Fill the ice cube tray 34 full of drinking water and place in the freezer compartment.
If the ice tray is stuck to the freezer compartment, loosen with a blunt implement only (spoon-handle).
To loosen the ice cubes, twist the ice tray slightly or hold briefly under flowing water.

Sticker "OK"
(not all models)
The "OK" temperature monitor can be used to determine temperatures below +4^ . Gradually reduce the temperature if the sticker does not indicate "OK".
Note
When the appliance is switched on, it may take 12 hours until the temperature is reached.

Correct setting
Switching off and disconnecting the appliance
Switching the appliance off
Press the On/Off button ①.
Temperature display goes out, refrigeration unit switches off.
Disconnecting the appliance
If you do not use the appliance for a prolonged period:
- Switch off the appliance.
- Pull out mains plug or switch off fuse.
- Clean the appliance.
- Leave the appliance door open.
Defrosting
Refrigerator compartment
While the appliance is running, condensation droplets or frost form on the rear panel of the refrigerator compartment. As the rear panel defrosts automatically, it is not necessary to remove the frost or the condensation droplets. The condensation runs through the condensation channel and the drainage hole to the evaporation pan where it evaporates.
Note
Keep the condensation channel and drainage hole clean, so the condensation can drain off.

Freezer compartment
The freezer compartment does not defrost automatically. A layer of hoarfrost in the freezer compartment will impair refrigeration of the frozen food and increase power consumption. Regularly defrost the freezer compartment.
Caution
Do not scrape off hoarfrost or ice with a knife or pointed object. You could damage the refrigerant tubes. Leaking refrigerant may ignite or cause eye injuries.
Proceed as follows:
Note
Switch on the "fast" function approx. 4 hours before defrosting. As a result, the food will drop to a very low temperature and can therefore be stored for longer at room temperature.
- Remove the frozen food and place temporarily in a cool location. Place ice pack (if available) on the frozen food.
- Switch off the appliance.
- Pull out the mains plug or remove the fuse.
- To accelerate the defrosting process, place a pan of hot water on a trivet in the freezer compartment.
- Wait until the layer of frost has thawed.
- Wipe up condensation with a cloth or sponge.
- Wipe dry the freezer compartment.
- Switch the appliance on again.
- Put the frozen food back in the freezer compartment.
Caution
- Do not use abrasive, chloride or acidic cleaning agents or solvents.
- Do not use scouring or abrasive sponges. The metallic surfaces could corrode.
- Never clean the shelves or containers in the dishwasher. The parts may become deformed!
Proceed as follows:
- Before cleaning: Switch off the appliance.
- Pull out the mains plug or switch off the fuse!
- Take out the food and store in a cool location. Place ice pack (if available) on the food.
- Wait until the layer of frost has thawed.
- Clean the appliance with a soft cloth, lukewarm water and a little pH neutral washing-up liquid. The rinsing water must not run into the light or through the drainage hole into the evaporation area.
- Wipe the door seal with clear water only and then wipe dry thoroughly.
- After cleaning reconnect and switch the appliance back on.
- Put the food back into the appliance.
Interior fittings
All variable parts of the appliance can be taken out for cleaning.
Take out glass shelves
To do this, pull out shelf, lift at the front and take out.

Taking out the extendable glass shelf
Hold down levers on the underside on both sides, pull glass shelf forwards, lift and swivel out to the side.

Condensation channel
To clean the condensation channel, take out the pullout container.
Regularly clean the condensation channel and drainage hole with a cotton bud or similar implement to ensure that the condensation can drain.

Take out shelves in the door
Lift shelves upwards and take out.

Taking out glass shelf above vegetable container
The glass shelf can be taken out and disassembled for cleaning.
Note
Before taking out the glass shelf, pull out vegetable container.

Removing the container
Pull out the container all the way, lift at the front and remove.

Odours
If you experience unpleasant odours:
- Switch off the appliance with the On/Off button ①.
- Take all food out of the appliance.
- Clean interior (see chapter "Cleaning the appliance").
- Clean all packages.
- Seal strong smelling food in order to avoid odours from forming.
- Switch the appliance on again.
- Store food in the appliance.
- Check whether the formation of odours is still occurring after 24 hours.
Light (LED)
Your appliance features a maintenance-free LED light.
These lights may be repaired by customer service or authorised technicians only.
Install the appliance in a dry, well ventilated room! The appliance should not be installed in direct sunlight or near a heat source (e.g. radiator, cooker). If required, use an insulating plate.
- Select 560~mm cavity depth.
A smaller cavity depth will result in a higher energy consumption.
- Allow warm food and drinks to cool down before placing in the appliance.
Thaw frozen food in the refrigerator compartment and use the low temperature of the frozen food to cool refrigerated food.
- Open the appliance as briefly as possible.
Regularly defrost the freezer compartment to remove the layer of frost! A layer of hoarfrost will impair refrigeration of the frozen food and increase power consumption.
- Ensure that the freezer compartment door has been closed properly.
- To avoid increased power consumption, occasionally clean the back of the appliance.
The arrangement of the fittings does not affect the energy rating of the appliance.
Quite normal noises
Droning
Motors are running (e.g. refrigerating units, fan).
Bubbling, humming or gurgling noises
Refrigerant is flowing through the tubing.
Clicking
Motor, switches or solenoid valves are switching on/off.
Preventing noises
The appliance is not level
Please align the appliance with a spirit level. If required, place something underneath.
Containers or storage areas wobble or stick
Please check the removable parts and re-insert them correctly if required.
Bottles or receptacles are touching each other
Move the bottles or receptacles slightly away from each other.
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
| Fault | Possible cause | Remedial action |
| Temperature differs greatly from the set value. | In some cases it is adequate to switch off the appliance for 5 minutes.If the temperature is too high wait a few hours and check whether the temperature has approached the set value.If the temperature is too low check the temperature again the next day. | |
| Displays do not illuminate. | Power failure; the fuse has been switched off; the mains plug has not been inserted properly. | Connect mains plug. Check whether the power is on, check the fuses. |
| Temperature display indicates “E..”. | Electronics have detected a fault. | Call customer service. |
| The light does not function. | The LED light is defective. | See chapter “Light (LED)” section. |
| Appliance was open too long. | When the appliance is closed and opened, the light is on again. | |
| Light is switched off after approx. 10 min. | ||
| There is a thick layer of frost in the freezer compartment. | Defrosting the freezer compartment (see chapter Defrosting). Always ensure that the freezer compartment door is closed properly. | |
| Floor of the refrigerator compartment is wet. | The condensation channel or drainage hole are blocked. | Clean the condensation channel and the drainage hole. See chapter Cleaning the appliance. |
| The temperature in the refrigerator compartment is too cold. | Freezer compartment door is open. | Close the freezer compartment door. The freezer compartment door engages audibly. |
| Temperature has been set too low. | Increase the temperature. | |
| The “fast” function is switched on. | Switch off the “fast” function. | |
| The refrigerating unit is switching on more frequently and for longer. | Appliance opened frequently. | Do not open the appliance unnecessarily. |
| The ventilation openings have been covered. | Remove obstacles. | |
| Appliance is not cooling, temperature display and light are lit. | Showroom mode is switched on. | Start appliance self-test (see chapter “Appliance self-test”).When the programme has ended, the appliance switches over to normal operation. |
Your appliance features an automatic self-test program which shows you sources of faults which may be repaired by customer service only.
Starting the appliance self-test
- Switch off the appliance with the On/Off button ① and wait 5 minutes.
- Switch on the appliance with the On/Off button ① and then press and hold down the fast button * for 3-5 seconds within the first 10 seconds until an audible signal sounds.
The self-test programme starts.
While the self-test is running, a long audible signal sounds in the meantime.
If 2 audible signals sound and the set temperature is displayed after the self-test has ended, your appliance is OK.
If 5 audible signals sound and the fast button * flashes for 10 seconds after the self-test has ended, there is a fault. Inform customer service.
Ending the appliance self-test
When the programme has ended, the appliance switches over to normal operation.
Customer service
Your local customer service can be found in the telephone directory or in the customer-service index. Please provide customer service with the appliance product number (E-Nr.) and production number (FD-Nr.).
These specifications can be found on the rating plate.

To prevent unnecessary call-outs, please assist customer service by quoting the product and production numbers. This will save you additional costs.
Repair order and advice on faults
Contact information for all countries can be found on the enclosed customer service list.
GB 03448928988
Calls charged at local or mobile rate.
IE 014502655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
US 8774424436
toll-free
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