SAECO POEMIA - Machine à café PHILIPS - Free user manual and instructions

USER MANUAL SAECO POEMIA PHILIPS

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IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following:

1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to person do not immerse cord, plugs, or machine in water or other liquid. 4. Close supervision is necessary when the appliance is used by or near children. 5. Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance. 6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment. 7. The use accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons. 8. Do not use outdoors. 9. Do not let cords hang over edge of table or counter, or touch hot surfaces. 10. Do not place on or near a hot gas or electric burner, or in a heated oven. 11. Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to “off ”, then remove plug from wall outlet. 12. Do not use appliance for other than intended use. 13. Save these Instructions.

SAVE THESE INSTRUCTIONS

A. A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

B. Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use. C. If a long detachable power-supply cord or extension cord is used, 1. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance 2. If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and 3. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

INSTRUCTIONS FOR THE POWER SUPPLY CORD

GENERAL INFORMATION The coffee machine is suitable for preparing 1 or 2 cups of espresso coffee and is provided with a swivel steam and hot water wand. The controls on the front side of the machine are labelled with easy-to-read symbols.

The machine has been designed for domestic use and is not suitable for professional, continuous use. Warning. No liability is held for damage caused by: • Incorrect use not in accordance with the intended purposes; • Repairs not carried out in authorised service centres; • Tampering with the power cord; • Tampering with any part of the machine; • Use of non-original spare parts and accessories; • Failure to descale the machine and storage at temperatures below 0°C. In these cases, the warranty is void.

To Simplify Manual Reading

The warning triangle indicates all important instructions for the user’s safety. Carefully follow these instructions to avoid serious injury!

TECHNICAL SPECIFICATIONS The manufacturer reserves the right to make changes to the technical specifications of the product.

Nominal Voltage - Power Rating - Power Supply See label on the appliance Housing Material Plastic Size (w x h x d) (mm) 210 x 300 x 280 Weight 3.9 kg Power Cord Length 1.3 m Control Panel Front side Filter Holder Pressurized type Pannarello Special for cappuccinos Water Tank 1.25 litres - Removable type Pump Pressure 15 bar Boiler Stainless steel Safety Devices Thermal fuse

References to illustrations, parts of the appliance or controls, etc. are indicated by numbers or letters. Whenever possible, refer to the illustration.

SAFETY REGULATIONS This symbol is used to highlight information that is particularly important to ensure optimal use of the machine.

The illustrations corresponding to the text can be found on the first pages of the manual. Please refer to these pages while reading the operating instructions.

1.2 How to Use these Operating Instructions

Keep these operating instructions in a safe place and make them available to anyone who may use the coffee machine. For further information or in case of problems, please refer to an authorised service centre.

Never allow water to come into contact with any of the electrical parts of the machine: danger of short circuit!

Overheated steam and hot water may cause burning! Never direct the steam or hot water jet towards body parts. Handle the steam/hot water spout with care: danger of scalding!

This coffee machine is intended for domestic use only. Do not make any technical changes or use the machine for unauthorised purposes since this would create serious hazards! The appliance is not to be used by persons (including children) with reduced physical, mental or sensory abilities or with scarce experience and/or expertise, unless they are supervised by a person responsible for their safety, or they are instructed by this person on how to properly use the machine.

Connect the coffee machine only to a suitable socket. The voltage must correspond to that indicated on the appliance label.

Never use the coffee machine if the power cord is defective or damaged. If the power cord is damaged, it must be replaced by the manufacturer or by its authorised service centre. Do not pass the power cord around corners, over sharp edges or over hot objects and keep it away from oil. Do not use the power cord to carry or pull the coffee machine. Do not pull out the plug by the power cord or touch it with wet hands. Do not let the power cord hang freely from tables or shelves.

Suitable Location for Operation and Maintenance

In order to ensure correct and efficient performance of the coffee machine, we recommend following the instructions below: • Choose a level surface; • Choose a location that is sufficiently well-lit, clean and near an easily reachable socket; • Allow for a minimum distance from the sides of the machine as shown in (Fig.A).

If the machine is to remain inactive for a long time, turn it off and unplug it. Store the machine in a dry place, out of the reach of children. Keep it protected from dust and dirt.

For the Safety of Others

Repairs / Maintenance

Prevent children from playing with the machine.

Children are not aware of the risks related to electrical household appliances. Do not leave the machine packaging materials within the reach of children.

In case of failure, problems or a suspected fault resulting from the falling of the machine, immediately remove the plug from the socket. Never attempt to operate a faulty machine. Servicing and repairs may only be carried out by Authorised Service

Centres. All liability for damages resulting from work not carried out by professionals is declined.

Never direct jets of overheated steam and/or hot water towards yourself or others. Always use the handles or knobs provided. Do not disconnect (remove) the pressurized filter holder while coffee is brewed. Hot water drips may spill out of the brew unit during the warm-up phase. Do not brew coffee when the machine is overheated, namely when both “ ” and “ ” lights are on.

Place the coffee machine in a safe place, where there will be no danger of overturning or injury. Hot water or overheated steam may spill out of the machine: danger of scalding! Do not keep the machine at a temperature below 0°C. Frost may damage it. Do not use the coffee machine outdoors. In order to prevent its housing from melting or being damaged, do not place the machine on very hot surfaces and close to open flames.

Before cleaning the machine, turn it off by pressing the ON/ OFF button, then pull out the plug from the socket. Wait also for the machine to cool down. Never immerse the machine in water! It is strictly forbidden to tamper with the internal parts of the machine. Water left in the tank for several days should not be consumed. Wash the tank and fill it with fresh drinking water.

Fire Safety Precautions

In case of fire, use carbon dioxide (CO2) extinguishers. Do not use water or dry powder extinguishers.

Key to Machine Parts (Page 2)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Water tank lid Hot water/steam knob Seat for accessories Water tank Cup holder rest Water recovery tray + grill (if any) Coffee brew unit Steam wand (Pannarello) Power cord ON/OFF button Pressurized filter holder Ground coffee measuring scoop Ground coffee filter (single piece for 1 or 2 coffee(s)) Coffee pod filter adapter Coffee pod filter Selection knob "Machine on" light "Steam ready" light Coffee/Water light - "Machine ready"

INSTALLATION For your own and other people safety, carefully follow the "Safety Regulations" indicated in chapter 3.

without water: make sure that there is enough water in the tank.

The original packaging has been designed and manufactured to protect the machine during transport. We recommend keeping the packaging material for possible future transport.

(Fig.3A) - Insert the water tank making sure that it has been properly repositioned in its former seat and then reposition the lid (2).

Make sure that the tank is fully inserted in the machine by pressing it gently up to its limit stop

(THE REFERENCE MARK SHOWN IN FIG.3B SHOULD BE COMPLETELY VISIBLE). This is to avoid water leaks from its bottom.

4.2 Installation Precautions

Before installing the machine, read the following safety precautions carefully: • Place the machine in a safe place. • Make sure children cannot play with the machine. • Do not place the machine on hot surfaces or near open flames. The coffee machine is now ready to be connected to the electric network. Note: we recommend washing the components before using them for the first time and/or after they have not been used for a certain period of time.

4.3 Machine Connection

Electric power may be very dangerous! It is therefore necessary to strictly follow the safety regulations. Do not use faulty power cords. Faulty cords and plugs must be replaced immediately by Authorised Service Centres. The voltage of the appliance has been pre-set by the manufacturer. Check that the voltage matches the indication on the data plate at the bottom of the appliance. •

Insert the plug into a wall socket with suitable power voltage.

(Fig.1A) - Remove the lid from the water tank (2) by lifting it.

(Fig.1B) - Remove the water tank (5). (Fig.2) - Rinse it and fill it with fresh drinking water: do not exceed the (MAX) level indicated in the water tank.

Fill the tank only with fresh, non-sparkling, drinking water. Hot water or any other liquid may damage the tank. Do not operate the machine

At the beginning, after dispensing steam or when the water tank is empty, the machine’s water circuit must be primed. • Press the ON/OFF button (11); the light (18) will turn on to indicate that the machine is on. • (Fig.4) - Place a container under the steam wand (Pannarello). • Open the “hot water/steam” knob (3) by turning it counter-clockwise. • (Fig.5) - Set the selection knob (17) to the " " position. • Wait until a steady jet of water flows out of the steam wand (Pannarello). • (Fig.5) - Set the selection knob (17) to the " " position. • Close the "hot water/steam" knob (3) by turning it clockwise. Remove the container.

4.6 Using the Machine for the First Time or After a Period of Inactivity

This simple operation ensures an optimum brewing and must be performed: - at first start-up; - when the machine remains inactive for a long time (more than 2 weeks). Dispensed water must be emptied into an adequate drain. It is not suitable for food use. If the container fills up during the cycle, stop dispensing water and empty the container before resuming the operation. • • •

(Fig.2) - Rinse the tank and fill it again with fresh drinking water.

(Fig.4) - Place a container under the steam wand (Pannarello). Open the knob (3) by turning it counter-clockwise. (Fig.5) - Set the selection knob (17) to the " " position. Dispense the whole water tank content from the steam/ hot water wand (Pannarello). To end the operation, set the selection knob (17) to the " " position and close the knob

(3) by turning it clockwise.

(Fig.2) - Fill the water tank with fresh drinking water. (Fig.13-14) - Insert the filter holder into the brew unit (8) from the bottom and turn it from left to right until it locks into place. (Fig.15) - Place a suitable container under the filter holder. (Fig.16) - Turn the selection knob (17) to the " " position and dispense all the water in the tank. (Fig.17) - Before the tank is totally empty, stop dispensing and switch the selection knob (17) to the " " position. Fill the tank again and wait until the "machine ready" light (20) turns on. (Fig.19) - Remove the filter holder from the unit by turning it from right to left and rinse it with fresh drinking water.

Now the machine is ready. Please see related chapters for operating details on how to brew coffee and dispense steam.

Warning! During the coffee brewing it is forbidden to remove the pressurized filter holder by manually turning it clockwise. Danger of burns.

During this operation, the "machine ready" light (20) may flash; this is to be considered as a standard and not a faulty operating mode.

Before using the machine, make sure that the hot water/ steam knob (3) is closed and that there is enough water in the machine tank. Press the ON/OFF button (11); the light (18) will turn on to indicate that the machine is on. Wait until the "machine ready" light (20) turns on. The machine is now ready for coffee brewing.

Accessories for coffee brewing are placed in a specially designed seat to make operations easy and immediate.

If the ground coffee measuring scoop and/or the filters are required, lift lid cover (2) and take what you need (Fig.35 and Fig.36). If coffee is NOT brewed after turning the selection knob (17) to the " " position, turn the selection knob (17) to the " " position and check the "Troubleshooting" table before removing the filter holder.

(Fig.7) - Insert the filter (14) in the pressurized filter holder

(12); the filter is already inserted when using the machine for the first time. (Fig.13) - Insert the filter holder into the brew unit (8) from the bottom. (Fig.14) - Turn the filter holder from left to right until it locks into place. Release the grip from the pressurized filter holder. The handle is automatically slightly turned leftwards. This movement guarantees proper pressurized filter holder performance. (Fig.16) - Preheat the pressurized filter holder by switching the selection knob (17) to the " " position until some water spills out of it (this is to be done only for the first coffee brewing). (Fig.17) -When 50cc of water have flowed out, set the selection knob (17) to the " " position to stop brewing. (Fig.19) - Remove the filter holder from the machine by turning it from right to left and pour out any water left. As the machine is fitted with the special filter (14), there is no need to change the filter to prepare either one or two coffees. (Fig.35) - Remove the measuring scoop from the machine. (Fig.8) - Add 1-1.5 measuring scoop(s) for single coffee and 2 measuring scoops for double coffee. Remove any coffee residues from the rim of the filter holder. (Fig.13) - Insert the filter holder (12) into the brew unit (8) from the bottom. (Fig.14) - Turn the filter holder from left to right until it locks into place. (Fig.15) - Take 1 or 2 preheated cups and place them under the pressurized filter holder. Make sure that they are correctly placed under the coffee brewing nozzles. (Fig.14) - Switch the selection knob (17) to the " " position. (Fig.17) - When the desired quantity of coffee has been brewed, turn the selection knob (17) to the " " position to stop coffee brewing. Wait a few seconds after brewing has stopped, then remove the cups of coffee (Fig.18). (Fig.19) - Wait a few seconds after brewing, then remove the pressurized filter holder and empty the remaining coffee grounds.

Note: if a small quantity of water remains in the filter holder, this has to be considered as absolutely normal and is due to the filter holder features.

Important note: the filter (14) should be kept clean to guarantee perfect results. Clean daily after use.

5.2 Using Coffee Pods

As a general rule, any type of coffee available on the market can be used. However, coffee is a natural product and its flavour changes according to its origin and blend; it is therefore a good idea to try different types of coffee in order to find the most suited to your personal taste.

For optimal results, we recommend using espresso machine blends. As a rule, coffee should always come out of the pressurized filter holder, without dripping. The coffee brewing speed can be modified by slightly changing the amount of coffee in the filter and/or using a different coffee grind. Saeco recommends using ESE single-dose coffee pods for a tasty coffee and easier cleaning and preparation.

(Fig.9) - Use a coffee spoon to remove the filter for ground coffee (14) from the pressurized filter holder (12).

(Fig.10) - Insert the coffee pod adapter (15) - with the convex part facing down - into the pressurized filter holder (12). (Fig.11) - Then, insert the pod filter (16) into the pressurized filter holder (12). (Fig.13) - Insert the pressurized filter holder into the brew unit (8) from the bottom. (Fig.14) - Turn the filter holder from left to right until it locks into place. Release the grip from the pressurized filter holder. The handle is automatically slightly turned leftwards. This movement guarantees proper pressurized filter holder performance. (Fig.16) - Preheat the pressurized filter holder by switching the selection knob (17) to the " " position until some water spills out of it (this is to be done only for the first coffee brewing). (Fig.17) -When 50cc of water have flowed out, set the selection knob (17) to the " " position to stop brewing. (Fig.19) - Remove the pressurized filter holder from the machine by turning it from right to left and pour out any water left. (Fig.12) - Insert the pod into the filter holder and make sure the paper of the pod does not overhang the filter holder. (Fig.13) - Insert the pressurized filter holder into the brew unit (8) from the bottom. (Fig.14) - Turn the filter holder from left to right until it locks into place. Take 1 preheated cup and place it under the filter holder. Check that it is placed correctly under the coffee brewing nozzles. (Fig.16) - Switch the selection knob (17) to the " " position. (Fig.17) - When the desired quantity of coffee has been brewed, turn the selection knob (17) to the " " position to stop coffee brewing, and then remove the coffee cup. (Fig.19) - Wait a few seconds after brewing, then remove the filter holder and dispose of the used pod.

Important note: the filter (16) and the adapter

(15) should be kept clean to guarantee perfect results. Clean daily after use.

Danger of burns! Dispensing may be preceded by small jets of hot water. The steam wand may reach high temperatures: never touch it with bare hands.

TIPS FOR CHOOSING COFFEE During this operation, the "machine ready" light (20) may flash; this is to be considered as a standard and not a faulty operating mode.

Before using the machine, make sure that the hot water/ steam knob (3) is closed and that there is enough water in the machine tank. Press the ON/OFF button (11); the red light (18) will turn on to indicate that the machine is on. Wait until the "machine ready" light (20) turns on. The machine is now ready. (Fig.21) - Place a container or a tea glass under the steam wand (Pannarello). (Fig.21) - Open the knob (3) by turning it counter-clockwise. (Fig.22) - Set the selection knob (17) to the " " position. (Fig.23) - When the desired quantity of hot water has been dispensed, set the selection knob (17) to the " " position.

(Fig.24) - Close the knob (3) by turning it clockwise.

Remove the hot water container.

Danger of burns! Dispensing may be preceded by small jets of hot water. The steam wand may reach high temperatures: never touch it with bare hands.

Warning! Never brew coffee when the steam function is on, as the temperature is too high and there is a risk of burns. Warning! During coffee brewing, do not remove the filter holder (if inserted) by manually turning it clockwise. Danger of burns! The filter holder can only be disconnected after bringing the selection knob (17) back to the " " position and cooling the machine down as described in section 4.5. • • • • • • • •

During this operation, the "machine ready" light (20) may flash; this is to be considered as a standard and not a faulty operating mode.

Before using the machine, make sure that the hot water/ steam knob (3) is closed and that there is enough water in the machine tank. Press the ON/OFF button (11); the light (18) will turn on to indicate that the machine is on. Wait until the "machine ready" light (20) turns on. (Fig.25) - Set the selection knob (17) to the " " position. The light (20) turns off. Wait until the light (19) turns on. The machine is now ready for steam dispensing. (Fig.26) - Place a container under the steam wand. (Fig.26) - Open the knob (3) for a few seconds, so that remaining water flows out of the steam wand (Pannarello). In a short time only steam will come out. (Fig.27) - Close the knob (3) and remove the container. Fill 1/3 of the container - the one you wish to use to prepare the cappuccino - with cold milk. Use cold milk to get a better result.

(Fig.28) - Immerse the steam wand in the milk and open the knob (3) by turning it counter-clockwise. Turn the milk container with slow upward movements so that it warms up evenly.

It is recommended that the dispensing process lasts max. 60 seconds.

Once finished, close the knob (3) by turning it clockwise and remove the cup with frothed milk.

(Fig.30) - Set the selection knob (17) to the " " position. If both " " and " " lights are on, the temperature of the machine is too high for brewing coffee. Prime the circuit as described in section 4.5 to make the machine ready for use. Note: the machine is ready when the chine ready" light is steady on.

Important note: if it is not possible to brew a cappuccino as described, prime the circuit as explained in section 4.5 and then repeat the steps.

The same procedure can be used to heat other beverages. •

After this operation, clean the steam wand with a wet cloth.

ENERGY SAVING The machine is designed for energy saving. The machine automatically turns off after 9 minutes of inactivity.

To restart the machine just press the ON/OFF button (11); the "machine on" light (18) turns on. Wait until the "machine ready" light (20) turns on.

CLEANING Maintenance and cleaning can only be carried out when the machine is cold and disconnected from the electric network.

• Do not immerse the machine in water or place any of its parts in a dishwasher. • Do not use spirit, solvents and/or aggressive chemical agents. • We recommend cleaning the water tank and refilling it with fresh water every day. • (Fig.31-33) - Every day, after heating milk, remove the external part of the Pannarello and wash it with fresh drinking water. • (Fig.31-32-33) - Clean the steam wand weekly. In order to do this, perform the following operations: - remove the external part of the Pannarello (for standard cleaning); - remove the upper part of the Pannarello from the steam wand; - wash the upper part of the Pannarello with fresh drinking water;

- wash the steam wand with a wet cloth and remove any milk residue;

- refit the upper part in the steam wand (make sure it is completely inserted). Reassemble the external part of the Pannarello. (Fig.34) - Empty and clean the drip tray every day. Use a soft, dampened cloth to clean the appliance. (Fig.20) - Perform the following operations to clean the pressurized filter holder: - (Fig.9) - remove the filter and wash it thoroughly with hot water. - remove the adapter (if any) and wash it thoroughly with hot water. - wash the internal part of the pressurized filter holder. Do not dry the machine and/or its parts using a microwave and/or standard oven. (Fig.35-36) - Clean the seat for accessories with a damp cloth every week to remove any coffee or dust residues. Note: do not wash the pressurized filter holder in the dishwasher.

DESCALING Limescale builds up with the use of the appliance; the machine needs descaling every 1-2 months and/or whenever a reduction in water flow is noticed. Use the Saeco descaling product only.

In case of conflict, priority must be given to what is indicated in the operation and maintenance manual over the instructions provided on separately sold accessories and materials. Use the Saeco descaling product (Fig. B). Its formula has been designed to ensure better machine performance and operation for its whole operating life. If correctly used, it also avoids alterations in the brewed product. Before starting a descaling cycle make sure that: THE WATER FILTER (if used) HAS BEEN REMOVED.

3 (Fig.2) - Pour HALF the content of the Saeco concentrated descaling solution into the water tank, then fill the tank with fresh drinking water up to the MAX level.

4 Turn on the machine by pressing the ON/OFF button (11). The indicator light (18) turns on. (Fig.21) - Fill up (as described in chapter 7 of the manual) 2 cups of water (about 150 ml each) from the steam / hot water wand and turn off the machine by pressing the ON/ OFF button (11); the light (18) turns off 5 Let the descaling solution take effect for approx. 15-20 minutes with the machine turned off. 6 Turn on the machine by pressing the ON/OFF button (11). (Fig.21) - Fill up (as described in chapter 7 of the manual) 2 cups of water (about 150 ml each) from the steam / hot water wand. Then turn the machine off by pressing the ON/OFF button (11) and leave it off for 3 minutes. 7 Repeat the operations described in step 6 until the water tank is completely empty. 8 (Fig.2) - Rinse the water tank with fresh drinking water and fill it completely. 9 Place a container under the filter holder. 10 Switch on the machine by pressing the ON/OFF button (11); turn the selection knob (17) to the " " position and, by means of the filter holder, dispense the whole content of the tank. Set the selection knob (17) to the " " position to stop dispensing. 11 (Fig.2) - Fill the tank again with fresh water. (Fig.21) - Place a large enough container under the steam wand (Pannarello). Open the water dispensing knob (3) by turning it counter-clockwise. (Fig.22) - Turn the selection knob (17) to the " " position and dispense the whole content of the tank by means of the steam / hot water wand. 12 (Fig.23) - After dispensing water, set the selection knob (17) to the " " position to stop dispensing. (Fig.24) - Close the water dispensing knob (3) by turning it clockwise. 13 Repeat the operations from step (8) once again, for a total of 4 tanks. 14 (Fig.19) - Remove the filter holder from the unit by turning it from right to left and rinse it with fresh drinking water.

Never drink the descaling solution or any products dispensed until the cycle has been carried out to the end. Never use vinegar as a descaling solution.

The descaling cycle is now complete.

1 (Fig.13-14) - Insert the filter holder into the brew unit (8) from the bottom and turn it from left to right until it locks into place.

2 (Fig.1B) - Remove and empty the water tank.

The descaling solution is to be disposed of according to the manufacturer’s instructions and/or the regulations in force in the country of use.

(Fig.2) - Fill the tank again with fresh water. If necessary, prime the circuit as described in section 4.5.

- The packing materials can be recycled.

- Appliance: unplug the appliance and cut the power cord. - Deliver the appliance and power cord to a service center or public waste disposal facility. This product complies with eu directive 2002/96/EC.

The symbol on the product or on its packaging indicates that this product may not be treated as household waste.

Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

TROUBLESHOOTING Problem

The machine is not connected to the electric

The machine does not switch on. Connect the machine to the electric network. network. Fill the water tank and prime the circuit again (section 4.5). The pump is very noisy. No water in the tank. Coffee is not spilling out after turning the selection knob (17) Filter holder is clogged. to the " " position. The "machine ready" light (20) was off while switching the selection knob (17) to the " " position. Coffee is too cold. The filter holder is not inserted for preheating (chapter 5). The cups are cold. The milk is not suitable: powdered milk, lowThe milk does not froth. fat milk. It is not possible to prepare a cap- Dirty Pannarello. puccino. There is no more steam in the boiler.

Turn the selection knob (17) back to the " " position.

Turn the machine off and let it cool down (approx. 1 hour). Then remove and wash the filter holder thoroughly. If the problem persists, contact the service centre. Wait until the light (20) turns on. Preheat the filter holder. Preheat the cups with hot water. Use whole milk.

Clean the Pannarello as described in chap.10.

Prime the circuit (section 4.5) and repeat the steps described in chapter 8. There is too little coffee in the filter holder. Add coffee (chapter 5). The grind is too coarse. Use a different blend (chapter 6). Coffee is brewed too fast, crema Coffee is old or not suitable. Use a different blend (chapter 6). does not form. The pod is old or not suitable. Change the pod. Make sure that all the components are present and Missing component in the filter holder. properly installed. Fill the water tank and prime the circuit again (section 4.5). No water. The grind is too fine. Use a different blend (chapter 6). Coffee tamped in the filter holder. Shake the ground coffee. Coffee does not come out or drips There is too much coffee in the filter holder. Reduce the quantity of coffee in the filter holder. only. Knob (3) is open. Close the knob (3). The machine has limescale build-up. Descale the machine (chapter 10). The filter in the filter holder is clogged. Clean the filter (chapter 9). Not suitable pod. Change type of pod. The filter holder is not correctly inserted in Insert the filter holder correctly (chapter 5). the brew unit. The upper rim of the filter holder is dirty. Clean the rim of the filter holder. Coffee flows out of the edges. Insert the pod correctly. Make sure it does not come out Pod inserted incorrectly. of the filter holder. Reduce the quantity of coffee using the measuring There is too much coffee in the filter holder. scoop.

Please contact an authorised service centre for any problems not covered in the above table or when the suggested solutions do not solve the problem.

ALLGEMEINES AFDANKEN VAN HET APPARAAT