S12 - Headset PLANTRONICS - Free user manual and instructions

USER MANUAL S12 PLANTRONICS

Plantronics Acoustics

Italia Srl

Milano, Italia

Numero Verde: 800 950934

[phone]

Plantronics Iberia, S.L.

Madrid, Espana

Tel: [phone]

[phone]

Nordic Region

Tel: Finland: 0201 550 550

Tel: Sverige: 031 28 95 00

Tel: Danmark: 44 35 05 35

Plantronics Middle East,

Eastern Europe, Africa

and India

Tel: [phone]

Plantronics Ltd, Interface Business Park, Bincknoll Lane

Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND

www.plantronics.com

S12 HEADSET

SYSTEM

User Guide

Bedienungsanleitung

Brugervejledning

Manual del usuario

World Leader in Communications Headsets

C

36816-01 Rev B

Plantronics

2 year Warranty

and Repair

Service

Plantronics 2 year Warranty and Repair Service

UK Products under warranty are replaced free of charge.

All units serviced to full production standards using original factory parts.

0800410014

Thank you for selecting the

S12 Headset System from

Plantronics.

The S12 is designed to add a headset to an existing telephor

It provides hands-free convenience with excellent sound quality, giving you increased productivity with all day comfort.

DIAGRAM KEY

HEADSET

1 Adjustable Headband 13 Headset Indicator (Green LED)
2 Headset Assembly 14 Power Indicator (Amber LED)
3 Clothing Clip 15 Mute Indicator (Red LED)
4 Headset Plug 16 Listen Volume Control
5 Microphone Boom 17 Mute Button
6 Ear Cushion Assembly 18 Headset/Handset Button
7 Earloop 19 Transmit Volume Control
8 Pivot Ball Ring 20 Transmit Volume Switch
9 FireflyTM In-Use Indicator 21 Cord (Telephone to Amplifier)

BASE FRONT

10 Headset Holder 22 Headset Socket
11 Compatibility Slide Switch 23 Handset Socket
12 S12 Amplifier 24 Telephone Base Socket

IMPORTANT SAFETY INFORMATION

PLEASE READ THE FOLLOWING INSTRUCTIONS BEFORE USE:

When using your telephone equipment these basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons.

1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product. The symbol identifies and alerts the user to the presence of important operating and service instructions.
3. Do not use this amplifier on one piece telephones where the key pad is the handset.

4. Do not locate base unit near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage.

6. This product should never be placed near or over a radiator or heat register. It should not be placed in a built-in installation unless proper ventilation is provided.
7. Never push objects of any kind into this product as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
8. To reduce the risk of electric shock, do not disassemble.
9. Keep all product cords and cables away from operating machinery.
10. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
11. Do not use the telephone to report a gas leak in the vicinity of the leak.

The S12 complies with the following EU directives:

89/336/EEC - The EMC directive

73/23/EEC - The low Voltage Directive

GETTING STARTED

INSTALL BATTERIES

Fig. A The batteries on your amplifier will need to be installed before you can use your headset. You should disconnect the amplifier from your telephone before doing this. To install the batteries, remove the silver cover on the top of the amplifier. Remove the battery door. Put the batteries into the compartment and replace the covers (Refer to Fig A on page 4). The amplifier has a low battery warning light (14), if this is illuminated then you should replace the batteries as soon as possible.

CONNECT THE AMPLIFIER

Fig. B Unplug your telephone handset cord from the telephone base.

Fig. C Plug your telephone handset cord into the S12 Amplifier Handset Socket (23).

Connect the Cord (21) between the Telephone Base Socket (24) on the S12 Amplifier (12) and your telephone base.

Plug the headset plug into the Headset Socket (22).

Route the cord through the cable management channel on the bottom of the amplifier (not shown).

SET AMPLIFIER COMPATIBILITY SWITCH

Fig. D Put on your headset and press the Headset/Handset Button (18). The Headset Indicator (13) should be flashing.

Fig. E Lift the telephone handset off the cradle and place it on your desk.

If you hear a clear dial tone, you can proceed to Make A Test Call.

If you don't hear a dial tone, adjust the Compatibility Slide Switch (11) and follow the process below:

Slide the Compatibility Slide Switch (11) until you hear a clear dial tone.

There may be multiple settings with a dial tone. Select the one that sounds most like the handset of your telephone.

Experimenting with various switch settings will not harm the amplifier or your telephone.

MAKE A TEST CALL

Verify that the Mute Button (17) is off and the Mute Indicator (15) is not illuminated.

Remove the telephone handset from the cradle and place on your desk.

If you do not hear a dial tone in the headset, press the Headset/Handset Button (18) so that the Headset Indicator (13) is flashing.

Use your telephone keypad to call a friend or colleague.

Adjust the listen volume using the Listen Volume Control (16).

If your friend or colleague cannot hear you, or you hear a buzz or hum, try changing the Compatibility Slide Switch (11).

Adjust how loud you sound to the other party by adjusting the Transmit Volume Control (19).

If you sound too loud move the Transmit Volume Switch (20) to its lower setting and adjust the Transmit Volume Control (19).

After completing the call, return the handset to its cradle.

USING YOUR HEADSET

TO RECEIVE CALLS WITH YOUR HEADSET

Put on your headset.

When your telephone rings, push the Headset/Handset Button (18) so that the Headset Indicator (13) is flashing.

Remove the handset from the cradle and place it on your desk.

Begin talking to your calling party.

When you are finished, hang up the handset.

TO USE YOUR TELEPHONE HANDSET

Push the Headset/Handset Button (18) so that the Headset Indicator (13) is not illuminated.

Use the telephone handset as normal.

TO SWITCH FROM YOUR TELEPHONE HANDSET TO YOUR HEADSET

Alert your caller that there will be a short delay, and put on your headset.

Push the Headset/Handset Button (18) so that the Headset Indicator (13) is flashing.

Resume talking through your headset.

TO SWITCH FROM YOUR HEADSET TO YOUR TELEPHONE HANDSET

Alert your caller that there will be a short delay, and then release the Headset/Handset Button (18) so that the Headset Indicator (13) is not illuminated.

Remove your headset and pick up your handset.

Resume talking through your telephone handset.

TO USE THE MUTE FUNCTION

Depress the Mute Button (17) so that the Mute Indicator (15) is flashing. You will be able to hear your caller but they can't hear you.

Release the Mute Button (17) to deactivate the mute function. The Mute Indicator (15) is not illuminated.

TROUBLESHOOTING

PROBLEM

I cannot hear a dial tone.

Make sure all cable connections are correct and firmly in place.

Pay special attention that the handset and short cords are properly connected.

Make sure you have pressed the Headset/Handset Button and the Headset Indicator is flashing.

Make sure the telephone handset is off the hook.

Adjust the Listen Volume Control.

Adjust the Compatibility Slide Switch.

Ensure that the headset is centered on your ear.

PROBLEM

Caller cannot hear my voice.

Make sure the Mute Button is turned off and the Mute Indicator is not illuminated.

Adjust the Transmit Volume Control Switch.

Increase the outgoing volume by adjusting the Transmit Volume Control.

Adjust your headset so that the microphone is closer to your mouth.

PROBLEM

I hear a hum in the headset.

Adjust the Compatibility Slide Switch until the sound is clear.

Trying other settings will not harm the Amplifier or your telephone.

PLANTRONICS HELP DESK

For further information telephone [phone] or visit our website at

www.plantronics.com

OPTIONAL PARTS AND ACCESSORIES

The following spares and accessories are available from your Plantronics supplier:

1. Power Supply - UK 35505-01, Euro 35505-02
2. Behind-the-Head Neckband - 62800-01
3. Ear Cushion Leatherette - 38198-01
4. Foam Cushion/Ring Set - 38177-01
5. Earloop kit, Conformable - 45651-01

WARRANTY AND SERVICE

• Plantronics guarantees the satisfactory condition of the equipment with regard to manufacturing and material defects for 2 years from the date of purchase. (Please retain the original receipt).
• This product should be installed and used in accordance with the instructions detailed in this user guide, and serviced at an approved Plantronics Service Centre. Failure to comply with these conditions may render the warranty void.
• This does not affect your statutory rights.

WILLKOMMEN

Headset-System S12

73/23/CEE - Directive Basse tension

DEMARRAGE

INSTALLATION DES BATTERIES

PEÇAS E ACCESSORIES OPGIONAIS

GARANTIA E ASSISTÊNCIA

89/336/EEC - EMC-directivet

73/23/EEC - Lågspännningsdirektivet

KOMMA IGÁNG

INSTALLERA BATTERIER

RINGA ETT PROVSAMTAL

TA EMOT SAMTAL MED HEADSETET

Satt pa dig headset.