WH-UD12HE8 - Heat pump PANASONIC - Free user manual and instructions

Product Type	Air-to-water heat pump
Brand	Panasonic
Model	WH-UD12HE8
Outdoor unit dimensions (W x D x H)	800 x 600 x 300 mm
Outdoor unit weight	45 kg
Power supply	230 V / 50 Hz / single-phase
Number of zones	2
DHW tank compatibility	Yes
Remote control type	Wired with LCD screen
Main functions	Quick menu, DHW override, Turbo heating, Silent mode, Backup heating override, Weekly programming, Defrost override, Error code initialization, Remote control lock
DHW backup override	Enable/disable
Turbo heating	Fast target temperature reach
Silent mode	Silent operation
Backup heating override	Backup electric resistance
Weekly programming	Up to 6 programs per day, copy possible
Remote control lock	4-digit code, resettable
Maintenance	Regular filter cleaning, connection check
Safety	Overload protection, automatic defrost
Spare parts	Filters, remote control, electronic boards
Repairability	Parts available, index not communicated

Frequently Asked Questions - WH-UD12HE8 PANASONIC

How to activate silent mode on the PANASONIC WH-UD12HE8 heat pump?

To activate silent mode, press the Silent mode button in the quick menu. The mode starts about 1 minute after activation. It reduces operating noise.

How to force backup heating (emergency resistance)?

In the quick menu, select the Force backup heating icon. Confirm with the ▼ button. The mode activates after about 1 minute. Note that it deactivates automatically if the system is in operation.

How to program weekly heating?

Go to the quick menu, choose Weekly prog., select Yes. You can define up to 6 programs per day, with time, mode (A/AB/...), temperature zone 1 and 2 if applicable, and DHW tank temperature.

How to lock the remote control to prevent changes?

In the quick menu, select Lock R/C, then Yes. The remote control is locked. To unlock, press any button, enter the 4-digit code (default 0000).

How to reset the remote control lock code if I forgot it?

Turn off the unit (not running). Simultaneously press the ▲, ▼, and ↓ buttons for 5 seconds. Select Reset. The code is reset to 0000 and the remote control is unlocked.

What to do if an error code is displayed?

Use the Error code initialization function in the quick menu. Make sure all units are stopped, then select this option and confirm with ▼. The system restores the previous settings.

How to force defrost for frozen pipes?

In the quick menu, select Force defrost and confirm with ▼. The screen displays 'Request accepted'. Defrosting is performed automatically.

How to activate Turbo mode (fast heating)?

In the quick menu, select Turbo heating. It starts about 1 minute after activation to reach the set temperature faster. It deactivates on shutdown.

How to force domestic hot water (DHW) production?

Select the Force DHW backup icon in the quick menu. Activate it. Note that this function is disabled if forced heating is active.

How to copy a weekly programming setting from one day to another?

In the Weekly prog. menu, after selecting a day, choose Clock copy. Follow the instructions to copy the timer settings to other days.

USER MANUAL WH-UD12HE8 PANASONIC

Air-to-Water Heatpump

Model No.

Indoor Unit

WH-SDC09H3E8

WH-SDC12H9E8

WH-SDC16H9E8

WH-SXC09H3E8

WH-SXC12H9E8

WH-SXC16H9E8

Outdoor Unit

WH-UD09HE8

WH-UD12HE8

WH-UD16HE8

WH-UX09HE8

WH-UX12HE8

WH-UX16HE8

Quick Menu Guide

Air-to-Water Heatpump

Please read the Operating Instructions thoroughly before using the Quick Menu.

How to use the Quick Menu

After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.

① Press .

② Use ▲ ▼ ▶ ▷ to select menu. ③ Press ← to turn on/off the select menu.

To return to the Main Screen,

Press or

Note:

• If the system is not connected to the tank (Tank Connection is OFF), the Quick Menu screen will be displayed as right. Make sure the Tank Connection is ON.

Notes on operation icon

Example:

Operation icon indicate with "............" = OFF

Operation icon indicates "——" = ON

Force DHW

Select this icon to turn the Tank DHW on or off.

Press ↓ to confirm your selection.

• Force DHW is turned off.
• Force DHW is turned on.

Note:

• Force DHW is disabled when Force Heater is turned on.
• When Force DHW is turned off, operation & mode should change back to the previous memorized status.

Powerful

Select this icon to operate the heating/cooling system powerfully.

Press ← to confirm your selection.

(The powerful operation starts approximately 1 minute after ← is pressed.)

Note:

• Powerful is disabled when operation is turned OFF.

Quiet

Select this icon to operate quietly.

Press the down arrow to confirm your selection.

(The quiet operation starts approximately 1 minute after the left arrow is pressed.)

Force Heater

Select to force the Heater on.

Press the down arrow to confirm your selection.

(The Force Heater mode starts approximately 1 minute after the left arrow is pressed.)

Note:

• Force Heater is disabled whenever operation is already on and 'Disabled due to operation ON!' will be displayed.

Disabled due to operation ON!

[Close

Weekly Timer

Select this icon to delete (cancel) or change the pre-set Weekly Timer.

Press the down arrow to confirm your selection.

Select "Yes".

• If you select "No", the screen will return to the Main Screen.
• Timer setup: Select Timer setup to edit the Weekly Timer.
• Timer copy: Select to copy a timer setting.

[Example of a Timer setup]

Select the day(s) which you wish to edit using the ▲▼ buttons.

If all 6 patterns are not preset, this screen will be displayed.

④ Select the operation mode.

① Select pattern “1” ~ “6”. ② Set the hour and minutes of the Timer. ③ Select ON/OFF of the Timer.

A/A/（//）/

• Select mode using the ▲▼ buttons.

⑤ Set the temperature for both Zone 1 and 2 (if your system has the 2-Zone setting).

Saturday: Pattern 1: Set Temp

Zone1		Zone2
ON	25°C	ON	25°C

Set the Tank temperature.

Note:

• Timer is disabled when Force Heater is turned on or Heat-Cool SW is enabled. If you have preset the Weekly Timer on 2 zones, you must repeat the same procedure with Zone 2.

Force Defrost

Select to defrost the frozen pipes.

Press ↓ to confirm your selection.

(When the mode is accepted, below screen will be displayed.)

Request accepted!

[ ] Close

Error Reset

Select to restore the previous settings when error has occurred.

Press ↓ to confirm your selection.

(When the mode has been accepted, below screen will be displayed.)

Request accepted!

[ ] Close

• Make sure all units are turned off before selecting this mode, which restores the whole system to the previous settings.

R/C Lock

Select to lock the Remote Controller.

Press to confirm your selection.

(When the mode has been accepted, the following screen will be displayed.)

Do you want to lock remote control?

Yes

No

Select "Yes".

(The Main Screen will be locked.)

• If "No" is selected, the screen will return to the Main Screen.

To unlock the Remote Controller

Press any key.

(When the mode has been accepted, the following screen will be displayed.)

Enter any 4 digits of number (if the number is correct, the screen will be unlocked).

To reset forgotten password (under operation OFF screen)

Press and hold the ⊃ and ▷ buttons for 5 seconds.

(When the mode has been accepted, the following screen will be displayed.)

Select "Reset".

1. Password is reset to 0000
2. Remote control is unlocked

(The screen will turn off after 3 seconds.)

Disabled due to operation ON!

[Close

Week-timer

Sun Mon Tue Wed Thu Fri Sat

1. 12:00am ON 25/20°C 40°C
2. 2:00am ON 25/25°C 40°C
3. 4:00am ON 30/20°C 40°C

① Select schedule "1" to "6". ② Set the hours and minutes of the timer. ③ Select ON/OFF for the timer. ④ Select the desired mode.

Do you want to lock remote control?

Yes

No

1. Password is reset to 0000
2. Remote control is unlocked

Disabled due to operation ON!

[Close]

Saturday: Pattern 1: Set Temp
Zone1		Zone2
ON	25°C	ON	25°C	45°C

Do you want to lock remote control?

Yes

No

Press "Yes".

1. Password is reset to 0000
2. Remote control is unlocked

Zone1		Zone2
ON	25°C	ON	25°C

Disabled due to operation ON!

[Close]

Saturday: Pattern 1: Set Temp
Zone1		Zone2
ON	25°C	ON	25°C

⑥ Adjust the tank temperature.

Note:

Power is disabled when the operation is turned OFF.

Silent mode

Select this icon to activate silent mode.

Disabled due to operation ON!

[Close

Weekly timer

Saturday: Pattern 1: Set Temp
Zone1		Zone2
ON	25°C	ON	25°C

⑥ Set the tank temperature.

Note:

Do you want to lock remote control?

Yes No

Select this icon to set operation.

Country	Hotline Phone Number
Hungary	[phone]
Netherlands	[phone]
Norway	[phone]
Poland	[phone]
Spain	[phone]
Sweden	[phone]
Switzerland	0800 - 001074
UK/Ireland	[phone]

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