USER MANUAL TFV 1215 HOOVER
This cleaner should only be used for domestic cleaning, as described in this user guide. Please ensure that this guide is fully understood before operating the appliance. Use only attachments recommended or supplied by Hoover.
WARNING: Electricity can be extremely dangerous. This appliance is double insulated and must not be earthed. This plug is fitted with a 13 amp fuse (UK only).
IMPORTANT: The wires in the mains power lead are coloured in accordance with the following code:
Blue - Neutral Brown - Live
STATIC ELECTRICITY: Some carpets can cause a small build up of static electricity. Any static discharge is not hazardous to health.
AFTER USE: Switch the cleaner off and remove the plug from the electricity supply. Always switch off and remove the plug before cleaning the appliance or attempting any maintenance task.
SAFETY WITH CHILDREN, ELDERLY OR THE INFIRM: Do not let children play with the appliance or its controls. Please supervise the use of the appliance by older children, the elderly or the infirm.
HOOVER SERVICE: To ensure the continued safe and efficient operation of this appliance we recommend that any servicing or repairs are only carried out by an authorised Hoover service engineer.
IT IS IMPORTANT THAT YOU DO NOT:
- Position the cleaner above you when cleaning the stairs. Use your cleaner out of doors or on any wet surface or for wet pick up.
- Pick up hard or sharp objects, matches, hot ashes, cigarette ends or other similar items.
- Spray with or pick up flammable liquids, cleaning fluids, aerosols or their vapours as this may cause risk of fire / explosion.
- Run over the supply cord when using your cleaner or remove the plug by pulling on the supply cord.
- Stand on or wrap the power cord around arms or legs when using the cleaner.
- Use the appliance to clean people or animals.
- Continue to use your cleaner if it appears to be faulty. If the supply cord is damaged, stop using the cleaner IMMEDIATELY. To avoid a safety hazard, an authorized Hoover service engineer must replace the supply cord.


GETTING TO KNOW YOUR CLEANER
A. Cleaner main body B. On/Off & Variable Power Control Roller C. Bag Check Indicator D. Bag Door Release Buttons E. Hose Latch F. Handle G. Telescopic Tube H. Telescopic Tube Adjusters I. Hose J. Handle Hook K. Telescopic Tube Parking Hook L. Hose Release Buttons M. Carpet & Floor Nozzle N. Floor Type Selector O. Crevice Tool P. Dusting Brush Q. Nozzle Parking Slot R. Telescopic Tube Parking Slot S. Parquet Caresse Nozzle T. Pet Hair Remover Mini Turbo Nozzle U. Allergen Remover Mini Turbo Nozzle V. Grand Turbo Nozzle
ASSEMBLING YOUR CLEANER
Remove all components from the packaging.
- Connect the hose to the cleaner main body, ensuring it clips and locks into position. To release: simply press the two buttons on the hose end and pull. [2]
- Connect the handle to the tube upper end [3].
- Connect the carpet and floor nozzle to the tube lower end. [4]
USING YOUR CLEANER
- Extract power cord and plug it into the power supply. [5] Do not pull the cord beyond the red marker.
- Adjust the telescopic tube to the desired height by moving the telescopic tube adjuster up and raise or lower the handle to the most comfortable cleaning position. [6]
- Carpet & Floor Nozzle. Press the floor type selector on the nozzle [7] to select the ideal cleaning mode for the floor type.
Hard Floor - Brushes are lowered to protect the floor.
Carpet - Brushes are raised for the deepest clean.
- Switch the cleaner on by rotating the On/Off Variable Power Control Roller clockwise on the rear of the cleaner main body. [8]
- Adjust the power level by rotating the On/Off Variable Power Control Roller to the desired level. [8]
- Switch off at the end of use by rotating the On/Off Variable Power Control Roller anticlockwise to the end. [8] Unplug and gently pull the power cord out of the cleaner and the cord will begin to automatically retract back into the cleaner. [9]
- Parking and Storage - The flexible hose and tube can be parked for temporary storage while in use [10] or in the Nanopack storage position when not in use: Retract the telescopic tube to its storage length [6]. Remove the nozzle from the end of the telescopic tube [11] and remove the hose handle from the telescopic tube [12]. Lift the hose latch at the rear of the cleaner [13] and wrap the flexible hose around the product [14]. Park the hose handle on the product [15]. Assemble the nozzle into the parking slot underneath the product [16]. Assemble the telescopic tube into the remaining parking slot underneath the product [17].
CLEANER MAINTENANCE
Replacing The Dust Bag
If the bag check indicator [1C] is red please check and, if necessary, replace the bag.
- Remove the hose from the cleaner [2].
- Press the Bag Door Release buttons and remove bag door [18].
- Pull the bag collar to remove the dust bag [19] and carefully dispose the bag into a bin.
- Fit a new bag into the cleaner by inserting the bag collar into the bag holder [19].
IMPORTANT: The hose must be removed before removing or replacing the dust bag.
Remember: The bag check indicator may be red if an obstruction has occurred. In this case refer to 'Removing A Blockage From the System'.
Cleaning the Filters
To maintain optimum performance of your cleaner, please wash the pre-motor filter and exhaust filter after each 5 bag changes.
To remove the pre-motor filter:
- Open the bag door and remove the dust bag from the cleaner (see "Replacing The Dust Bag").
- Press the latch at the top of the pre-motor filter frame to unlock it from the cleaner. Tilt and remove the filter from the cleaner [20].
To remove the exhaust filter:
- Unlock the door by rotating the door along the arrows indicated [21].
- Remove the filter pack from the recess [22].
Gently tap and wash the filter packs using hand-warm water [23]. Remove excess water from the filters with a dry cloth and leave to dry fully before re-using. Reassemble filter packs once fully dry and refit to the cleaner.
Remember: Do not use hot water or detergents. In the unlikely event of the filters becoming damaged, fit a Genuine Hoover consumable. Do not try and use the product without a dust bag or filter fitted.
Cleaning the permanent dust bag (depending on model)
To maintain optimum performance we recommend that you wash the permanent bag after every 5 full bags. Empty the contents of the bag into a bin, wash the bag under hand-warm water, remove excess water with a dry cloth and leave to dry fully before replacing.
Removing a Blockage From The System
If the bag check indicator is red:
- Check if the bag is full. If so refer to 'Replacing The Dust Bag'.
- If it is not full, then;
A. Do the filters need cleaning? If so refer to 'Cleaning the Filter'. B. Check if there is any other blockage in the system - Use a rod or a pole to remove any blockage from the telescopic tube or flexible hose. C. Check for and clear any blockage in the Nozzle.
Warning - The bag check indicator will turn red if the cleaner is used when full, if there is a blockage or if the filters are dirty. If the cleaner is used for a significant period of time with the bag check indicator red, a thermal cut out will switch the cleaner off to prevent overheating. The bag check indicator turns green once the cleaner has switched off to signal that the thermal cut out has been activated. If this should happen, switch the cleaner off, unplug and correct the fault. It will take about 45 minutes for the cut out to automatically reset.
(*Certain Models Only)
ACCESSORIES
Please see the model specification on the packaging label for inclusion of accessories to individual models.
All accessories can be fitted to the hose handle or the end of the telescopic tube.
Crevice Tool – For corners and hard to reach areas. Remove the Crevice tool from the accessories holder [24] and fit to the hose handle [25] or telescopic tube.
Dusting Brush - For bookshelves, frames, keyboards and other delicate areas. Remove the dusting brush from the accessories holder [24] and fit to the crevice tool then fit to the hose handle [25] or telescopic tube.
Parquet Caresse Nozzle* – For parquet floors and other delicate floors. [1S]
Pet Hair Remover Mini Turbo Nozzle* - Use the mini turbo nozzle on stairs or for deep cleaning on textile surfaces and other hard to clean areas. Particularly suitable for pet hairs removal. [1T]
Allergen Remover Mini Turbo Nozzle* - Use the mini turbo nozzle on stairs or for deep cleaning on textile surfaces and other hard to clean areas. Particularly suitable for allergen removal. [1U]
Grand Turbo Nozzle* - Use the Grand Turbo Nozzle for deep cleaning on carpets. [1V]
IMPORTANT: Do not use the Grand Turbo Nozzle or Mini Turbo Nozzles on rugs with long fringes, animal hides and carpet pile deeper than 15 mm. Do not keep the nozzle stationary while the brush is rotating.
USER CHECKLIST
Should you have a problem with the product, complete this simple user checklist before calling your local Hoover service.
- Is there a working electricity supply to the cleaner? Please check with another electrical appliance.
- Is the Bag over-filled? Please refer to 'Cleaner Maintenance'.
- Is the filter blocked? Please refer to 'Cleaner Maintenance'.
- Is the hose or nozzle blocked? Please refer to 'Removing a blockage from the system'.
- Has the cleaner overheated? If so, it will take approximately 45 minutes to automatically reset.
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts always quote your model number.
Consumables
- Paper Bag: H69 - 35601053
- Micro Fibre Bag: H71 - 35601069 (If Available)
- Exhaust Micro Filter: T102 - 35601056
- Hepa Pre-Motor Filter: S107 - 35601057
Spares
- Carpet & Floor Nozzle - G72 - 4845090 Fabric Hose: - D118 - 35601054
- Flexible Hose - D122 - 35601055
- Parquet Caresse Nozzle: G90PCB - 35600934
- Allergen Remover Mini Turbo Nozzle: J32 - 35600817 Grand Turbo Nozzle: J31 - 35600816
Hoover Service
Should you require service at any time, please contact your local Hoover Service Office.
Quality and the Environment
Quality
Hoover's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of ISO 9001.
The Environment:
This appliance is marked according to the European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
The symbol on the product indicates that this product may not be treated as household waste. Instead it shall be handed over to the appliance collection point for recycling of electrical and electronic equipment. Disposal must be carried out in accordance with the local environmental regulations for waste disposal. For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Subject to change without notice.
IMPORTANT SAFETY INSTRUCTIONS
MAINTENANCE OF THE VACUUM CLEANER
Replace the dust bag
STATIC ELECTRICITY: During the cleaning of certain types of carpets, static electricity may build up. A discharge of static electricity is not dangerous to health.
AFTER USE: After using the vacuum cleaner, switch it off and disconnect the plug from the power supply.
Never forget to switch off the appliance and disconnect the plug from the power supply before cleaning or maintenance.
SAFETY MEASURES REGARDING CHILDREN, THE ELDERLY AND THE INFIRM:
Do not allow children to play with the vacuum cleaner or its controls. Supervise the use of the vacuum cleaner by older children, the elderly and the infirm.
HOOVER SERVICE: To ensure long, safe and efficient operation of this household appliance, Hoover recommends that any servicing or repair be carried out only by an authorized Hoover service center specialist.
PROHIBITED:
- Do not use the vacuum cleaner above the level of your head. Do not use the vacuum cleaner outdoors, on wet surfaces, or to collect wet materials. Do not allow the vacuum cleaner to pick up hard or sharp objects, matches, hot ash, cigarette butts, etc. Do not use it to pick up flammable or combustible liquids, cleaning liquids, aerosols, or their vapors, as this may lead to fire or explosion. While working with the vacuum cleaner, do not step on the power cord, do not pull it, and do not disconnect the plug by pulling the cord. Do not wind the power cord around your hands or feet while working.
- Use the vacuum cleaner only for its intended purpose.
- Do not continue to operate the vacuum cleaner if signs of malfunction appear. Immediately switch off the vacuum cleaner if the power cord is damaged. To avoid accidents, the cord must be replaced only by a specialist at an authorized Hoover service center.
GET TO KNOW THE CONSTRUCTION OF YOUR VACUUM CLEANER
A. Main body of the vacuum cleaner
B. "On/Off" button with power control
C. Dust bag full indicator
D. Button to open the dust bag compartment lid
E. Hose latch
F. Handle
G. Telescopic tube
H. Telescopic tube adjustment buttons
I. Hose
J. Hook for attaching the handle
K. Hook for attaching the telescopic tube
L. Button to release the hose
M. Nozzle for upholstery and floors
N. Floor nozzle
O. Crevice nozzle
P. Upholstery brush
Q. Accessory holder
R. Telescopic tube holder
S. Caresse nozzle for parquet
T. Mini-turbo brush for pet hair
U. Mini-turbo brush for removing allergens*
V. Grand turbo brush*
ASSEMBLY OF THE VACUUM CLEANER
Remove all components from the packaging.
- Attach the hose to the vacuum cleaner body, making sure it fits tightly into the socket and locks in the lower position. To detach the hose, simply press the release button.
- Attach the handle to the upper end of the tube [3].
- Attach the floor nozzle to the lower end of the tube [4].
OPERATING THE VACUUM CLEANER
1. UNWIND THE POWER CORD AND PLUG IT INTO THE ELECTRICAL OUTLET. [5] Do not pull the cord beyond the red mark. 2. Adjust the telescopic tube to the desired height, slide the telescopic tube lock upward, and raise or lower the handle to a comfortable position. [6] 3. Attach the floor nozzle. Press the floor type switch on the nozzle [7] to select the most suitable cleaning mode for the floor type.
Hard flooring - use the hard floor brush for deep cleaning of carpets.
- Switch on the vacuum cleaner using the on/off switch. Adjust the suction power using the power control dial on the rear of the vacuum cleaner body. [8]
- Adjust the suction power by turning the dial with the on/off and power control functions. [8]
- Adjust the suction power by turning the dial with the on/off and power control functions. [8] To retract the cord into the vacuum cleaner after switching off, pull it out slightly and it will retract automatically. [9]
- Storage and parking - The hose and tube can be parked for temporary storage while the vacuum cleaner is in use [10], or stored in the parking system when not in use. Collapse the telescopic tube to its minimum length [6]. Remove the nozzle [11] and the crevice tool [12] from the telescopic tube. Hook the crevice tool onto the rear of the vacuum cleaner [13] and wrap the hose around the vacuum cleaner [14]. Attach the crevice tool to the vacuum cleaner [15]. Insert the nozzle into the storage compartment on the bottom of the vacuum cleaner [16]. Insert the telescopic tube into the remaining slot on the bottom of the vacuum cleaner [17].
MAINTENANCE OF THE VACUUM CLEANER
Replacing the dust bag
If the dust bag full indicator [1C] lights up red, check the condition of the bag and replace it if necessary.
- Disconnect the hose from the vacuum cleaner [2].
- Remove the vacuum cleaner bag and take off the lid [18].
- Pull the bag out by the handle [19] and carefully throw the bag into the trash bin.
- Insert the bag's collar into the holder [19] by the bag's tabs.
CAUTION! Before removing or replacing the dust bag, unplug the appliance.