FC8820/01 SMARTPRO ACTIVE - Robot vacuum PHILIPS - Free user manual and instructions
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USER MANUAL FC8820/01 SMARTPRO ACTIVE PHILIPS
ENGLISH Introduction Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. Your robot (Fig. 1)
Handle of dust container lid Dust container lid Filter Dust container Top cover Error codes table Fan Bumper On/off button (switches robot on or to standby) Power switch (switches robot on or off) Front wheel Side brush shafts Drop-off sensors Wheels Battery cavity Suction opening Side brushes Rechargeable battery Battery cavity cover Fixation blocks for dry wipes Dry wipe holder Dry wipes Battery holder Remote control Charging cord Pointer Virtual wall unit Docking station Adapter Small plug Displays and control panels Control panel of docking station 1 Display with time, day and programming indications 2 Adjusting and setting buttons 3 Battery indicator ENGLISH
Navigation buttons and on/off Cleaning time buttons Cleaning mode buttons Fan speed buttons Docking button Pointer (FC8820) 1 Pointer button 2 On/off button 3 Cleaning mode buttons 4 Cleaning time buttons 5 Docking button How your robot works What your robot cleans This robot is equipped with features that make it a suitable cleaner to help you clean the floors in your home. The robot is especially suitable for cleaning hard floors, such as wooden, tiled or linoleum floors. It may experience problems cleaning soft floors, such as carpet or rugs. If you use the robot on a carpet or rug, please stay close by the first time to see if the robot can deal with this type of floor. The robot also needs supervision when you use it on black and shiny hard floors. How your robot cleans Cleaning system The robot has a 3-stage cleaning system to clean your floors efficiently. -- The two side brushes help the robot clean in corners and along walls. They also help to work dirt loose from the floor.
ENGLISH -- The suction power of the robot picks up loose dirt and transports it through the suction opening into the dust container. -- The robot comes with a dry wipe holder that allows you to clean your hard floor even more thoroughly with dry wipes. Cleaning patterns In its auto cleaning mode, the robot uses an automatic sequence of cleaning patterns to clean each area of the room optimally. The cleaning patterns it uses are: 1 Z-pattern or zigzag pattern 2 Random pattern 3 Wall-following pattern 4 Spiral pattern During auto cleaning, the robot uses these patterns in a fixed sequence: 1 Z-pattern
Wall-following pattern 4 Spiral pattern -- When the robot has completed this sequence of patterns, it starts moving in Z-pattern again. The robot continues to use this sequence of patterns to clean the room until the rechargeable battery is empty, or until it is switched off manually. -- If the robot detects a particularly dirty area during its cleaning run, it switches to spiral mode and to turbo fan speed to ensure thorough dirt removal. Note:You can also select each mode individually by pressing the appropriate button on the remote control or pointer (FC8820 only). For more details, see chapter ‘Using your robot’, section ‘Cleaning modes’. ENGLISH
How your robot avoids height differences -- The robot has three drop-off sensors in its bottom. It uses these drop-off sensors to detect and avoid height differences such as staircases. Note: It is normal for the robot to move slightly over the edge of a height difference, as its front drop-off sensor is located behind the bumper. Caution: In some cases, the drop-off sensors may not detect a staircase or other height difference in time. Therefore monitor the robot carefully the first few times you use it, and when you operate it near a staircase or another height difference. Before first use Mounting the side brushes 1 Unpack the side brushes and place the robot upside down on a table or on the floor. 2 Push the side brushes onto the shafts on the bottom of the robot. Note: Make sure you attach the side brushes properly. Press them onto the shaft until you hear them lock into position with a click. Inserting the rechargeable battery into the robot You have to insert the rechargeable battery before use. 1 Press the ribbed sections on the battery cavity cover to unlock it. 2 Slide the battery cavity cover off the robot. 3 Remove the plastic from the rechargeable battery.
ENGLISH 4 Place the rechargeable battery into the battery cavity. Note: Make sure that the print on the battery points upwards and that the connectors point in the right direction. 5 Slide the battery cavity cover back onto the robot. Removing the protection tag from the remote control The remote control works on a CR2025 coin-shaped battery. This battery is protected with a protection tag that has to be removed before use. 1 Pull the battery protection tag out of the battery compartment of the remote control. ,, Now the remote control is ready for use. Preparing for use Installing the docking station 1 Insert the small plug of the adapter into the socket on the docking station (1) and insert the adapter into the wall socket (2). The display of the docking station lights up. 2 Place the docking station on a horizontal, level floor against the wall. Tip:To ensure the docking station stays firmly in the selected spot, you can fasten it to the wall with screws or with two strips of double-sided tape. Note: Make sure that there are no obstacles or height differences 80cm in front, 30cm to the right and 100cm to the left of the docking station. ENGLISH
Charging When you charge the rechargeable battery for the first time and when the rechargeable battery is empty, the charging time is four hours. Your robot can be charged in two ways: -- On the docking station, either manually or automatically during use; -- By connecting the robot directly to the mains Note:When the rechargeable battery is fully charged, your robot can clean for up to 100 minutes. Charging on the docking station 1 Place the robot on the plugged-in docking station. 2 Press the power switch to switch on the robot. 3 The battery indicator on the display of the docking station and the light in the on/off button on the robot start flashing. Note: Because this is the first time you charge the robot, the display of the robot shows the booting indicator. 4 When the rechargeable battery is fully charged, the battery indicator on the display of the docking station and the light in the on/of button on the robot stop flashing. Charging automatically during use 1 When the robot has finished cleaning or when only 15% of the battery power remains, it automatically returns to the docking station to recharge. When the robot returns to the docking station, the light in the on/off button flashes. 2 When the robot is positioned correctly on the docking station, the battery indicator on the display of the docking station starts to flash.
ENGLISH 3 When the rechargeable battery is fully charged, the battery indicator on the display of the docking station and the light in the on/of button on the robot stop flashing. Note:The robot only returns to the docking station automatically when it started cleaning from the docking station. Charging directly from the mains 1 Insert the small plug of the adapter into the socket on the robot (1). Insert the adapter into a wall socket (2). 2 Press the power switch to switch on the robot. 3 When the robot is connected to the mains correctly, the light in the on/off button of the robot starts flashing. This indicates that the rechargeable battery is being charged. 4 When the rechargeable battery is fully charged, the light in the on/off button of the robot stops flashing. Preparing the room for a cleaning run -- Before you start the robot on its cleaning run, make sure that you remove all loose and fragile objects from the floor. Using your robot Starting and stopping 1 Press the on/off button. The light in the on/off button goes on and the robot starts cleaning. -- You can press the on/off button on the robot. -- You can also press the on off button on the remote control or on the pointer (FC8820). ENGLISH
2 Unless you press one of the mode buttons, the robot continues cleaning in auto cleaning mode until its battery runs low. In auto cleaning mode it follows repeated sequences of Z-pattern, random, wall-following and spiral movements. For more information on the cleaning modes, see section ‘Cleaning modes’. 3 When the battery runs low, the light in the on/off button starts flashing and the robot returns to the docking station to charge. 4 You can also press the on/off button to interrupt or stop the cleaning run. If you press the on/off button again and there is still enough energy in the rechargeable battery, the robot continues cleaning in the auto cleaning mode. 5 You can also make the robot return to the docking station before the rechargeable battery runs low by pressing the docking button on the remote control or the pointer (FC8820). The docking indicator on the display of the robot lights up and the robot returns to the docking station. Note: If you did not start the robot from the docking station, it does not return to the docking station automatically when the rechargeable battery runs low. If there is still enough energy in the rechargeable battery, you can press the docking button to make the robot return to the docking station. If the rechargeable battery is completely empty, you have to place the robot on the docking station manually. Cleaning modes Next to the auto cleaning mode, this robot has four individual cleaning modes that can each be activated by pressing the appropriate button. Z-pattern mode -- In Z-pattern mode, the robot cleans by making Z-shaped loops through the room to clean large areas.
ENGLISH Random mode -- In this mode, the robot cleans the room in a mixed pattern of straight and crisscross movements. Wall-following mode -- In this mode, the robot follows the walls of the room to give the area alongside the walls an extra clean. Spiral mode -- In this mode, the robot makes a spiral movement with the fan at turbo speed to clean a dirty area thoroughly. Manual driving 1 Use the arrow buttons above and below and to the left and right of the on/off button on the remote control to navigate the robot through the room. Note: Do not press the downward arrow when the robot is close to a height difference or a staircase. ENGLISH
Using the cleaning time buttons -- Press the maximum cleaning time button to make the robot clean in auto cleaning mode until its rechargeable battery runs low. When the robot has finished cleaning, it returns to the docking station automatically if it started from the docking station. If the robot started from another point in the room, press the docking button to send it back to the docking station. -- The other cleaning time buttons allow you to let the robot operate for 60, 45 and 30 minutes respectively. When the cleaning time is finished, the robot automatically returns to the docking station when it started from the docking station. If the robot started from another point in the room, press the docking button to send it back to the docking station. Using cleaning programs Setting clock time and day If you want to use cleaning programs, you have to set the clock time and the day of the week on the display of the docking station first. For the pictures that belong to the steps below, see the fold-out pages at the back. 1 Press the set button. The set mode indicator and the clock time indicator start flashing. 2 Press the select button once. The hour indication starts flashing. 3 Use the + and - buttons on the remote control to set the hour. The set hour appears on the display. 4 Press the select button to confirm the hour set. The minutes indication starts flashing. 5 Use the + and - buttons on the remote control to set the minutes. The set minutes appear on the display. 6 Press the select button to confirm the minutes set. The indication ‘Su’ for Sunday starts flashing. 7 Use the + and - buttons on the remote control to set the current day of the week. 8 Press the select button to confirm the day of the week. 9 Press the set button to confirm the clock time and day of the week setting. Both the set mode indicator and the clock time indicator stop flashing and turn solid.
ENGLISH Programming cleaning times If you have set the time and the day of the week on the display of the docking station, you can program cleaning times for your robot. For the pictures that belong to the steps below, see the fold-out pages at the back. The programming options available are: Program Indication on display Cleaning every day All day indications are on Cleaning on weekdays Mo to Fri indications are on Cleaning on 2 consecutive days Indications of 2 days are on, e.g. Fri and Sa Cleaning 1 day a week Indication of selected day is on 1 Press the set button. The set mode indicator and the cleaning program indicator start flashing. 2 Press the select button once. The hour indication starts flashing. 3 Use the + and - buttons on the remote control to set the hour. The set hour appears on the display. 4 Press the select button to confirm the hour set. The minutes indication starts flashing. 5 Use the + and - buttons on the remote control to set the minutes. The set minutes appear on the display. 6 Press the select button to confirm the minutes set. The indication ‘Su’ for Sunday starts flashing. 7 Use the + and - buttons on the remote control to toggle between cleaning programs (see the table above for the programming options available). 8 Press the select button to confirm the program selected. 9 Press the set button to confirm the programming. Both the set mode indicator and the cleaning program indicator stop flashing and turn solid. 10 When you have set a cleaning program, the display shows the cleaning program indicator and the day or days selected. If you leave the robot on standby and its rechargeable battery is fully charged, it will start cleaning at the programmed time on the programmed day or days. Fan speed buttons You can use the fan speed buttons to increase the fan speed to turbo or to switch off the fan. The default setting is normal fan speed.
Turbo fan speed increases the suction power of the robot. You can switch off the fan by pressing this button. Press this button for normal fan speed. ENGLISH
Clap response -- When all icons on the display flash, the robot is malfunctioning. To stop the icons flashing and see what is wrong, clap you hands once. This makes the error code appear on the display. See chapter ‘Error codes’ for the explanation of what these error codes mean. Using the dry wipe attachment The dry wipe attachment is a feature that allows you to clean hard floors with dry wipes. Preparing the dry wipe attachment for use 1 Turn the robot upside down and place it on the floor or on a table. 2 Place the dry wipe on a table and place the dry wipe attachment on the wipe with its fixation lugs pointing towards you. 3 Fold both ends of the dry wipe around the dry wipe attachment and fasten the dry wipe onto the attachment by pushing the fixation blocks into the recesses. 4 Insert the fixation lug of the dry wipe attachment into the opening just behind the wheel on one side of the robot and push until you hear it lock into place with a click. Then repeat these actions on the other side. 5 Turn the robot and place it on the floor on its wheels with the dry wipe attachment touching the floor. Using the robot with the dry wipe attachment When the dry wipe attachment is attached, you can use the robot in any mode and on all hard floors. Do not use the dry wipe attachment on carpet or rugs. Removing the dry wipe attachment Remove the dry wipe attachment as soon as you have finished wiping the floor. 1 Turn the robot upside down and place it on the floor or on a table. 2 Push one end of the dry wipe attachment towards the wheel on the other side of the robot to release it. Then pull the attachment off the robot.
ENGLISH Using the pointer (FC8820) Charging the pointer The pointer has a rechargeable battery that can be charged with the USB cable supplied. 1 Insert the micro-USB plug into the socket in the bottom of the pointer. 2 Insert the USB plug into a USB charger or a USB port on your laptop. 3 The charging light on the pointer lights up solid. Charging takes 30 minutes. When the charging light goes off, the rechargeable battery is fully charged. Navigating the robot with the pointer -- When you press and hold the pointer button, the pointer emits a beam of infrared light. With this beam you can drag the robot in a particular direction. As long as you keep the button pressed and keep pointing in the direction you want the robot to move, it continues to move in that direction. When you release the pointer button, the robot starts cleaning in auto cleaning mode. -- With the pointer you can send the robot to a specific area in the room to give this area an extra-thorough clean. Using the virtual wall unit (FC8820) Placing the batteries in the virtual wall unit The virtual wall unit operates on four AA batteries. 1 Push the two release tabs at the bottom of the back cover (1) and slide the back cover upwards and off the virtual wall unit (2). ENGLISH
2 Take four new AA batteries from the pack and insert them into the battery compartment of the virtual wall unit. Note: Make sure the + and - poles of the batteries point in the right direction. 3 Slide the back cover onto the virtual wall unit again. Positioning the virtual wall unit to stop the robot You can use the virtual wall unit to prevent the robot from entering a room or area that you want to keep it out of. 1 Place the unit at a spot beyond which you do not want the robot to go, e.g near an open door to a room that is off-limits to the robot or at the top of a staircase. 2 Switch on the virtual wall unit with the on/off slide on top of the unit. 3 Switch on the robot for a normal cleaning run. 4 When the robot comes too close to the virtual wall unit, the light on the virtual wall unit starts flashing and the virtual wall unit emits a beam of infrared light. This beam of infrared light makes the robot change its course and move away from the virtual wall unit. Cleaning and maintenance Emptying and cleaning the dust container Empty and clean the dust container when the dust container full icon on the display of the robot lights up. 1 Remove the top cover. Note: Make sure the power switch is in ‘off ’ position.
ENGLISH 2 Pull up the handle of the dust container lid and lift the dust container out of the dust container compartment. Note:When you remove or reinsert the dust container, take care not to damage the blades of the motor fan. 3 Carefully lift the lid off the dust container and take out the filter. 4 Shake the dust container over a dustbin to empty it. Clean the filter and the inside of the dust container with a cloth or a toothbrush with soft bristles. Also clean the suction opening in the bottom of the dust container. Caution: Do not clean the dust container and the filter with water or in the dishwasher. 5 Put the filter back into the dust container. Then place the lid on the dust container. 6 Put the dust container back into the dust container compartment and put the top cover back onto the robot. Caution: Always make sure the filter is present inside the dust container. If you use the robot without the filter inside the dust container, the motor will be damaged. ENGLISH
Cleaning sensors, wheels and side brushes To maintain good cleaning performance, you have to clean the drop-off sensors, the wheels and the side brushes from time to time. 1 Make sure the power switch is in ‘off’ position. 2 Place the robot upside down on a flat surface. 3 Use a brush with soft bristles (e.g. a toothbrush) to remove dust or fluff from the drop-off sensors. Also check if there is any dirt or fluff blocking the suction opening. Note: It is important that you clean the drop-off sensors regularly. If the drop-off sensors are dirty, the robot may fail to detect height differences. 4 Use a brush with soft bristles (e.g. a toothbrush) to remove dust or fluff from the front wheel and side wheels. 5 To clean the side brushes, grab them by the bristles and pull them off their shafts. 6 Remove fluff, hairs and threads from the shaft and from the side brush with a soft brush (e.g. a toothbrush) or a cloth. 7 Check the side brushes and the bottom of the robot for any sharp objects that could damage your floor. Replacement You can order spareparts and accessories at www.shop.philips.com/service or at your Philips dealer. You can also contact the Philips Consumer Care Centre in your country. Replacing the filter Replace the filter if it is very dirty or damaged. You can order a new filter under order number CP0109. See ‘Emptying and cleaning the dust container’ in chapter ‘Cleaning and maintenance’ for instructions on how to remove the old filter from the dust container and how to place a new filter in the dust container.
ENGLISH Replacing the side brushes Replace the side brushes after some time to ensure proper cleaning results. Note: Always replace the side brushes when you notice signs of wear or damage.We also recommend that you replace both side brushes at the same time.You can order spare side brushes as a set under order number CP0107. 1 Make sure that the power switch is in ‘off’ position. 2 To replace the side brushes, grab the old side brushes by the bristles and pull them off their shafts. 3 Push the new side brushes onto the shafts. Replacing the rechargeable battery Replace the rechargeable battery when you can no longer recharge it or when it runs out of power quickly. You can order a new rechargeable battery under order number CP0113 for FC8820 and order number CP0112 for FC8810. 1 Let the robot run until the rechargeable battery is empty to make sure that the rechargeable battery is completely discharged before you remove it and dispose of it. 2 Push and slide the battery cavity cover off the robot and take out the old rechargeable battery. 3 Place the new rechargeable battery in the battery cavity and slide the battery cavity cover back onto the robot. ENGLISH
Replacing the battery of the remote control The remote control works on a CR2025 coin-shaped battery. Replace the battery when the robot no longer responds when you press the buttons on the remote control. 1 Hold the remote control upside down. Push the release button on the battery holder and at the same time slide the battery holder out of the remote control. 2 Remove the empty battery from the battery holder and place a new battery in the battery holder. Then slide the battery holder back into the remote control. Ordering new dry wipes You can order new dry wipes under order number CP0123. Troubleshooting This chapter summarises the most common problems you could encounter with this appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country. Problem Cause Solution The robot does not start cleaning when I press the on/off button. The rechargeable battery is empty. Charge the rechargeable battery (see chapter ‘Preparing for use’). The small plug is still inserted in the socket on the robot. The robot does not work on mains power. It only works on its rechargeable battery. Therefore, always disconnect the adapter from the robot and the mains before use. E1 is on the display. E2 is on the display. One or both wheels are stuck. Set the on/off switch to ‘off ’. Remove the fluff, hair, thread or wire that is caught around the wheel suspension. One or both side brushes are stuck. Clean the side brushes (see chapter ‘Cleaning and maintenance’). The top cover is not present or is not closed properly. When the top cover is not present or is not closed properly, the robot does not work. Place the top cover on the robot properly.
ENGLISH Problem Cause Solution E3 is on the display. The bumper is stuck. Press the on/off button to stop the robot. Lift the robot so that its bumper comes free. E4 is on the display. The robot was lifted while it was cleaning. Press the on/off button to stop the robot. Then press the on/off button again to make the robot resume cleaning normally. E5 is on the display. The robot is cleaning a dark or black surface, which triggers the drop-off sensors. This causes the robot to move in an unusual pattern. Press the on/off button and then move the robot to a lighter coloured piece of the floor. If the problem continues to occur on lighter coloured floors, go to www.philips.com/support or contact the Consumer Care Centre in your country. Close the curtains to block sunlight from entering The robot is cleaning a floor the room. that reflects sunlight quite strongly. This triggers the dropoff sensors and causes the robot to move in an unusual pattern. E6 is on the display. The robot does not clean properly. The rechargeable battery has not been inserted correctly. See chapter ‘Before first use’ for instructions on how to insert the rechargeable battery. The power switch is set to ‘off ’ while the robot is on the docking station. Set the power switch to ‘on’. The bristles of one or both side brushes are crooked or bent. Soak the brush or brushes in warm water for a while. If this does not restore the bristles to their proper shape, replace the side brushes. See chapter ‘Replacement’ for instructions on how to replace the side brushes. The filter in the dust container Clean the filter in the dust container with a cloth is dirty. or a toothbrush with soft bristles. If brushing does not help to clean the filter, replace the filter with a new one (see chapter Replacement’). The suction opening in the bottom of the dust container is clogged. Clean the suction opening (see chapter ‘Cleaning and maintenance’). The front wheel is jammed with hair or other dirt. Clean the front wheel (see chapter ‘Cleaning and maintenance’). The battery can no longer be charged or runs empty very fast. The rechargeable battery has reached the end of its life. Replace the rechargeable battery (see chapter ‘Replacement’). The battery of the remote control runs empty too fast. Perhaps you did not insert the correct type of battery. For the remote control, you need a CR2025 coin-shaped battery. If the problem persists, go to www.philips.com/support or contact the Consumer Care Centre in your country. ENGLISH
Remove the robot from the obstacle and press the on/off button to resume cleaning.
Top cover or dust container not placed properly Place the dust container in and the top cover on the robot properly. The error code disappears from the display automatically.
Bumper stuck Remove the robot from the obstacle. The error code disappears from the display automatically.
Robot lifted up from floor Put the robot back on the floor to make the error code disappear.
Colour of floor too dark Place the robot on a lighter area of the floor. Clean the drop-off sensors.
Battery not inserted properly Read the instructions in ‘Inserting the rechargeable battery into the robot’ in chapter ‘Before first use’. Charging error Check if the power switch is in ‘on’ position when the robot is on the docking station.
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