Question 1

How to disable the child lock on the Narwal Freo Pro vacuum robot?

Accepted Answer

The child lock on the Narwal Freo Pro prevents accidental use of the robot. There are two methods to disable it.

Method 1: Via the power button (physical method)

Make sure the robot is turned on.
Locate the power button on the top of the robot.
Press and hold this button for about 3 seconds until you hear a beep or the indicator changes.
Release the button to disable the child lock. The robot will now operate in normal mode.

Method 2: Via the Narwal app (recommended)

Open the Narwal app on your phone.
Go to the settings of your Freo Pro robot.
Select the Settings option then Security or Child Lock.
Disable the toggle to turn off the child lock.

Once the child lock is disabled, you will be able to use all the buttons and features of the robot normally, including controls via the app and the docking station. If you have trouble accessing the app, make sure your robot is properly connected to WiFi and that the app is up to date.

Question 2

How to disable voice recognition on the Narwal Freo Pro vacuum robot?

Accepted Answer

To disable voice recognition on your Narwal Freo Pro vacuum robot, follow the steps below:

Turn on your Narwal Freo Pro vacuum robot.
Open the Narwal mobile app associated with your device on your smartphone.
Make sure your robot is properly connected to the app.
Go to the Settings or Preferences menu in the app.
Find the Voice Recognition or Voice Command option.
Disable this option to turn off voice recognition.

Once this operation is completed, your robot will no longer listen to voice commands. If you encounter difficulties, check that your app and the robot's firmware are up to date.

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