What should I do if the tray of the NAD C521BEE CD player does not open?

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If the tray of your NAD C521BEE CD player does not open, here are several steps to follow to try to resolve this issue:

1. Check the power supply of the device

Make sure the player is properly plugged in and that the power indicator is on. A lack of power may prevent the tray from opening.

2. Use the eject button

Press the eject button located on the front panel. Sometimes, there may be a slight delay before the tray opens.

3. Ensure the player is in 'stop' mode

If a CD is currently playing or paused, the tray may remain locked. Press the 'stop' button before trying to open the tray.

4. Manually unlock the tray

If the tray still does not open, you can try to manually unlock it:

Turn off the player and unplug it.
Locate a small hole near the tray, usually intended for manual unlocking.
Gently insert a thin, rigid object, such as a straightened paperclip, into this hole to release the mechanism.

5. Consider an internal mechanical issue

If none of the previous solutions work, it is possible that the internal mechanism is damaged or stuck. In this case, it is recommended to consult a professional or a specialized technical service for diagnosis and repair.

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