PHILIPS WP3812 - Water filter

WP3812 - Water filter PHILIPS - Free user manual and instructions

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Product Type Water Filter
Brand Philips
Model WP3812
Dimensions (approx.) 25.0 x 10.0 x 10.0 cm
Weight 0.5 kg
Power Supply None (manual operation)
Water Flow Rate Up to 2 L/min
Filter Capacity Approx. 1000 liters
Filtration Technology Activated carbon + sediment filter
Reduces Chlorine Yes
Reduces Sediment Yes
Maintenance Replace filter cartridge every 3 months
Cleaning Wipe with damp cloth; do not use abrasives
Safety BPA-free materials
Spare Parts Availability Replacement filter cartridges available
Warranty 1 year
Compliance CE, RoHS

Frequently Asked Questions - WP3812 PHILIPS

How do I install the Philips WP3812 water filter?
Attach the filter to your faucet using the provided adapters. Turn on the water and check for leaks. Run water for 5 minutes before first use.
How often should I replace the filter cartridge?
Replace the filter every 3 months or after filtering 1000 liters, whichever comes first.
What contaminants does the WP3812 filter remove?
It reduces chlorine, sediment, and some organic compounds. It does not remove heavy metals or bacteria.
Can I use the filter with hot water?
No, only use with cold water (max 38°C / 100°F). Hot water can damage the filter.
How do I clean the water filter?
Clean the exterior with a soft damp cloth. Do not use harsh chemicals or put it in the dishwasher.
Will the filter fit my faucet?
The package includes multiple adapters for different faucet sizes. Check your faucet thread size and select the appropriate adapter.
Why is the water flow slow?
A slow flow may indicate a clogged filter. Try backflushing or replacing the cartridge if the issue persists.
Is the filter BPA-free?
Yes, all materials used in the WP3812 are BPA-free, ensuring safe drinking water.
Can I use this filter with a refrigerator?
No, the WP3812 is designed for faucet mounting only, not for inline installation with refrigerators.
What is the warranty period?
The Philips WP3812 comes with a 1-year limited warranty against manufacturing defects.

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Download the instructions for your Water filter in PDF format for free! Find your manual WP3812 - PHILIPS and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. WP3812 by PHILIPS.

USER MANUAL WP3812 PHILIPS

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WP3812

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A PHILIPS B PHILIPS C H K J I 1 2 3 4 E F G

ENGLISH 6

INDONESIA 18

BAHASA MELAYU 30

ภาษาไทย 42

TIÊNG VIÊT 51

繁體中文 62

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

General description (Fig. 1)

A Filter cartridge
B Water purifier housing
C Water selection lever
D Stainless steel screen
E Rubber washer
F Adapter
1 A-type
2 B-type
3 C type
4 D-type
G Attachment nut
H Filtered water outlet
Unfiltered water inlet
J Hollow fibre
K Granular activated carbon & ion exchanger

Important

Read this user manual carefully before you use the appliance and save it for future reference.

Warning

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.

Before daily use

  • To prevent quick clogging of the filter cartridge, let the water run at the unfiltered setting for around 5 seconds before every use.
  • If the water is highly coloured or turbid due to work on your water network, do not let the water run at the filtered setting until the water is clear.
  • Let the water run at the filtered setting for 10 seconds before use each day.
  • Let the water run at the filtered setting for 60 seconds before use if you have not used the water purifier for more than two days.
  • If you have not used the water purifier for more than two weeks, let the water run at the filtered setting for 2-3 minutes before use. If the filter cartridge emits an unpleasant smell, replace it with a new one.

Water temperature

  • Do not let water hotter than 50^ C run through the water purifier, because this may damage the appliance.
  • Do not let the water purifier freeze.

Applications

  • Only use the appliance to filter water that meets drinking water standards at the point of use.
  • Do not block the filtered water outlet or connect other devices to it.
  • If the water pressure is very high, reduce the water flow of the tap to prevent damage to the cartridge.
  • Keep the water purifier away from heat to avoid distortion or breakage.
  • Do not tamper with the water purifier.
  • Do not remove the filter cartridge while you use the water purifier.
  • Do not use the water purifier without a filter cartridge.
  • Do not place the appliance near a window where it is exposed to direct sunlight.
  • This appliance does not soften water.
  • Do not use filtered water in aquariums. Tap water, filtered or unfiltered, can be harmful to fish.

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- Do not store purified water to avoid contamination. Air contact contaminates purified water quickly. If you want to store purified water, use a clean container and keep it in the refrigerator. Do not keep it in the refrigerator longer than 1 day to avoid contamination.

Features

  • Philips' multi-filtration system consists of a primary filter, a secondary filter, a high-tech hollow-fibre membrane filter, an ion exchanger filter and a granular activated carbon filter.
  • The hollow fibre membrane contains more than 300 billion micropores that are small enough to remove particles down to 0.1μm. It eliminates 99.99%* of bacteria, rust and other particles larger than the micropore size from your tap water without removing calcium, magnesium and other minerals that are vital to your body. (* tested according to Japanese Water Purifier Association (JWPA) standard).
  • The ion exchanger removes soluble lead.
  • The granular activated carbon removes the harmful chlorination by-products, harmful industrial pollutants such as volatile organic chemicals, and agricultural pollutants such as the pesticide CAT as well as the unpleasant chlorine smell and taste from your tap water.
  • Apart from the recommended cartridge lifetime, Philips' unique cartridge replacement indicator helps you determine when to replace the filter cartridge.
  • The 1.6ltrs/min high-speed initial flow rate gives you plenty of clean water instantly.
  • The water selection lever offers you a choice of three water flow types: unfiltered spray, unfiltered stream or filtered spray.
  • The eight tap-mounting adapters supplied with the water purifier allow easy installation on almost any type of tap.
  • The bayonet-type mount ensures quick, easy and secure filter cartridge replacement.

Preparing for use

Before installation

The screw thread of the tap is sharp.

  • Before you install the water purifier, make sure all tap-mounting adapters you require are present.
  • The tap must have a diameter of 13mm-25mm.
  • Determine what type of tap you have and select the appropriate adapter.
  • The adapters supplied make the water purifier suitable for almost any kitchen tap. However, the water purifier may not fit some uncommon types of taps.
  • The tap water pressure has to be between 0.7kgf/cm ^2 (7 metres of water column/70kPa) and 3.5kgf/cm ^2 (35 metres of water column/350kPa). If you use the water purifier at a water pressure outside this range, either the filtered water flow will be extremely low or the water purifier will get damaged.

Installation A-type adapter

- For taps with a round spout with a diameter of 16mm, 17.5mm or 19mm (Fig. 2).

1 Remove the attachment nut and the adapter from the water purifier housing (Fig. 3).

2 Pass the attachment nut over the tap spout (Fig. 4).

3 Place the matching adapter (A-type) over the tip of the spout. The 16mm adapter is packed with the water purifier. Replace it with the 17.5mm adapter or 19mm adapter to fit the diameter of your tap (Fig. 5).

4 Screw the attachment nut firmly onto the water purifier housing (Fig. 6).

Installation B-type adapter

- For taps with an aerator (threaded on the outside) (Fig. 7).

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1 Remove the attachment nut and the adapter from the water purifier (Fig. 8).
2 Remove the aerator cap from the tap and pass the attachment nut over the spout. Take out the original adapter and screw the matching adapter (B-type) onto the tap (Fig. 9).
3 Tighten the adapter further with a coin (Fig. 10).
4 Firmly screw the attachment nut onto the water purifier housing (Fig. 11).

Installation C-type adapter

- For taps with an aerator (threaded on the inside) (Fig. 12).

1 Remove the attachment nut and the adapter from the water purifier housing (Fig. 13).
2 Remove the aerator cap from the tap. Take out the original adapter and screw the matching adapter (C-type) onto the tap through the attachment nut. If water leakage occurs, wind Teflon tape round the screw thread of the adapter before you screw it onto the tap. (Fig. 14)
3 Tighten the adapter further with a coin (Fig. 15).
4 Firmly screw the attachment nut onto the water purifier housing (Fig. 16).

Installation D-type adapter

- For taps other than A, B or C. (Fig. 17)

1 Remove the attachment nut and the adapter from the water purifier housing (Fig. 18).
2 Take out the original adapter and screw the D-type adapter onto the water purifier housing. (Fig. 19)
3 Push the water purifier housing onto the tap from below and tighten the 4 screws evenly (Fig. 20).
4 Screw the attachment nut firmly onto the water purifier housing (Fig. 21).

Make sure the rubber washer is firmly pushed against the tap to prevent water leakage.

Installing the filter cartridge

1 Make sure the tap is closed.
2 Set the water selection lever to the unfiltered stream position (Fig. 22).
3 Tilt the filter cartridge 90° backwards and insert it into the water purifier housing. (Fig. 23)
4 Pull the cartridge upwards until it is in upright position. (Fig. 24)
5 Air trapped inside the filter cartridge affects the flow rate of the filtered water. To avoid this, slightly open the tap and let water run through the filter cartridge for 30 seconds after you install/replace the filter cartridge. The slow stream of water helps to remove any air trapped in the filter.

Using the appliance

1 Make sure that the water purifier housing and the filter cartridge are properly installed.
2 Turn the water selection lever to the desired setting ('click'). The water selection lever has 3 settings: filtered spray, unfiltered spray and unfiltered stream. See the sections below.
3 Open the tap. Water comes out of the tap at the selected setting.

Filtered spray

Select this setting for drinking, washing vegetables or fruits and for cooking.

1 Turn the water selection lever until the filtered spray symbol is aligned with the indicator (Fig. 25).

Do not let water hotter than 50^ C run through the water purifier at this setting, as this may damage the water purifier.

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If you filter water between 35^ C and 50^ C, the water may have an unpleasant smell. The filter cartridge has absorbed this smell during filtering, but releases it again if you filter water hotter than 35^ C.

Unfiltered spray

Select this setting for washing dishes and other jobs that require a gentle water flow.

1 Turn the water selection lever until the unfiltered spray symbol is aligned with the indicator (Fig. 26).

Do not let water hotter than 50^ C run through the water purifier at this setting, as this may damage the water purifier.

Unfiltered stream

Select this setting for a strong water flow.

1 Turn the water selection lever until the unfiltered stream symbol is aligned with the indicator (Fig. 22).

Do not let water hotter than 50^ C run through the water purifier at this setting as this may damage the water purifier.

Cleaning

Never use scouring pads, detergents, abrasive cleaning agents or aggressive liquids such as thinner, alcohol, petrol or acetone to clean the appliance. These substances may cause cracking, discolouration or distortion.

1 Clean the filtered water outlet with a clean toothbrush and wipe off any contamination with a clean cloth.

Note: Do not use a used toothbrush, as it may transfer bacteria to the water outlet.

2 Clean the appliance with a moist cloth.

3 Regularly clean the stainless steel screen and the unfiltered water inlet under a running tap with a clean and soft brush.

Replacement

New filter cartridges are available under type number WP3922.

Replace the filter cartridge if it is clogged to prevent damage to the water purifier.

No part of the cartridge can be reused. Discard the used cartridge and replace it with a new one.

When to replace filter cartridge

The actual lifetime of the filter cartridge depends on the quality of the local water and the water pressure. For optimal performance of the water purifier, replace the filter cartridge if one of the following situations occurs:

  • The hollow fibre of the filter cartridge (visible through the cartridge window) has turned rust brown or dark grey (see section ‘Cartridge replacement indicator’).
  • You have used the filter cartridge for 6 months.
  • The volume of purified water decreases substantially.
  • The filtered water still has an unpleasant smell or is still turbid after purification.

Cartridge replacement indicator

To help you determine when to replace the filter cartridge, the water purifier and each replacement filter cartridge comes with a self-adhesive colour-coded cartridge replacement indicator. Place this replacement indicator in a convenient place for future reference.

Tip: Remove the cover of the filter cartridge and stick the cartridge replacement indicator to the inside of the cover. Check the colour of the hollow fibre of the filter cartridge through the cartridge window from time to time. If the colour of the filter matches the rust brown or dark grey shown on the cartridge replacement indicator, replace the filter cartridge (Fig. 27).

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Reduced filter cartridge life

The filter cartridge has a shorter life and should be replaced more frequently in the following situations:

  • The water pressure is very low.
  • The pipes and water tank are worn.
  • The tap water is contaminated due to plumbing activities or cleaning of the water tank.
  • When you use cloudy water immediately after heavy rain.

How to replace the filter cartridge

1 To replace the filter cartridge, close the tap and set the water selection lever to the unfiltered stream setting. (Fig. 22)
2 Tilt the used filter cartridge 90^ backwards and pull it off the water purifier housing (Fig. 28).
3 Write down the replacement date on the information label of the new cartridge.
4 Tilt the new filter cartridge 90° backwards and insert it into the water purifier housing.
5 Pull the cartridge upwards until it is in upright position. (Fig. 29)

Environment

- Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment (Fig. 30).

Guarantee & service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Customer Care Centre in your country.

Problem Solution

Water leaks from the attachment nut.Perhaps you have not installed the water purifier properly. Reinstall the appliance according to the instructions in this user manual.
Perhaps the attachment nut or the tap-mounting adapter is damaged. Contact an authorised Philips service centre.
Perhaps the tap water pressure is higher than specified.
You may need to wind some Teflon tape around the screw thread of the adapter.
The water flow is weak at the unfiltered setting.Perhaps the stainless steel screen under the rubber washer inside the water purifier housing is clogged. Clean it with a soft brush and rinse it.
The water flow is weak at the filtered setting.Perhaps the filter cartridge is clogged. Replace the filter cartridge.
Perhaps the tap water pressure is lower than specified.
Perhaps you are using a filter cartridge whose lifetime has expired. Replace the filter cartridge.

Problem Solution

Air may be trapped inside the filter cartridge. This may happen when you install a new filter cartridge. To avoid this, slightly open the tap for 30 seconds immediately after you install/replace the filter cartridge. The slow stream of water removes any air trapped in the filter.

Product specifications

Product name and type numberPure water on tap WP3812
Type Direct tap mount
Major filter components Polysulphone hollow-fibre membrane, ion exchanger and granular activated carbon
Initial water flow rate 1.6L/min. (water pressure at 1kgf/cm2, water temperature at 20°C)
Chlorine reduction capacity1,500L (water density at 2ppm)
Turbidity reduction capacity1,500L (water turbidity at 2NTU)
Soluble lead, pesticide (CAT) & VOC (Volatile Organic Compounds) reduction capacity1,500L (water concentration at 0.1mg/l or less)
Filter lifetime Approximately3 months at 10L a day (the actual lifetime depends on the quality of the local water and the water pressure)
Replacement filter cartridgeWP3922

Minimum water pressure 0.7 kgf/cm^2 (7 metres of water column/70kPa)

Maximum water pressure 3.5 kgf/cm^2 (35 metres of water column/350kPa)

Accessories WP3922 filter cartridge, 8 tap-mounting adapters, cartridge replacement indicator

Appliance dimensions 105mm × 121mm × 83mm (H × W × D)

Packaging dimensions 140mm × 170mm × 84mm (H × W × D)

Weight Approximately 330g

Country of origin Japan

* Above specifications are according to Japanese Industrial Standards (JIS) S 3201.

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Product information

Brand : PHILIPS

Model : WP3812

Category : Water filter