FLORABEST FTP 400 C2 - Water pump

FTP 400 C2 - Water pump FLORABEST - Free user manual and instructions

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Product Type Submersible Water Pump
Brand Florabest
Model FTP 400 C2
Power Consumption 400 W
Mains Connection 230 V~, 50 Hz
Max. Discharge Rate (Qmax) 10,000 l/h
Max. Discharge Head (Hmax) 7 m
Max. Depth of Immersion 7 m
Max. Water Temperature 35 °C
Hose Connections 1/2", 3/4", 1", 1 1/2" (13, 19, 25, 38 mm); Tap: G 1 1/2" (44.9 mm)
Max. Foreign Body Size 5 mm
Mains Cable Length 10 m
Weight (incl. accessories) Approx. 4.0 kg
Safety Class I
Degree of Protection IPX8
Float Switch Yes, automatic on/off
Thermal Protection Yes, automatic reset
Backflow Stop Yes, included
Scope of Delivery Pump, angle adapter, adapter with hose connection, 8 m nylon rope, manual

Frequently Asked Questions - FTP 400 C2 FLORABEST

What is the maximum water temperature the pump can handle?
The maximum water temperature is 35 °C. Do not exceed this limit to avoid damage.
Can the pump be used for continuous operation?
No, the pump is not suitable for continuous operation (e.g., garden ponds). It is intended for intermittent use such as emptying basins and tanks.
How does the float switch work?
The float switch automatically turns the pump on when the water level rises and off when it drops. You can adjust the switching points by repositioning the float switch cable in the grid.
What should I do if the pump doesn't start?
Check the mains voltage and ensure the float switch is not stuck. If the float switch is in a low position, lift it manually to see if the pump starts.
How do I clean the pump?
Disconnect the power. Use a water jet to clean the pump base inlet grating and remove any debris. For deeper cleaning, disassemble the base to access the paddle wheel and clean with clear water.
What does the thermal protection do?
If the motor overheats, the thermal protection switch turns off the pump automatically. After cooling, the motor restarts on its own.
Can I use the pump with a hose smaller than 1 inch?
Yes, but the backflow stop may reduce performance. You can remove the backflow stop to increase output, but then water may flow back when the pump is off.
How do I replace the backflow stop?
Unscrew the adapter with hose connection from the angle adapter, remove the old backflow stop and seal, insert the new seal into the new backflow stop, and reassemble ensuring correct flow direction.
What should I do if the pump switches off after a short time?
The motor contactor may have tripped due to dirty water or high temperature. Clean the pump and shaft, and ensure water temperature is below 35 °C.
How should I store the pump?
Clean the pump thoroughly, store it in a dry, frost-free place out of reach of children. Ensure it is not exposed to frost or dry running.

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USER MANUAL FTP 400 C2 FLORABEST

SUBMERSIBLE WATER PUMP FTP 400 C2

GB

SUBMERSIBLE WATER PUMP

Translation of original operation manual

HU

BÚVÁRSZIVATTYÚ

Before reading, unfold the page containing the illustrations and familiarise yourself with all functions of the device.

PL

GB Translation of original operation manual Page 4

Areas of Application ....4

General Description......5

Scope of Delivery......5

Overview....5

Functional description....5

Technical Data......5

Performance data....6

Notes on Safety 6

Symbols in the manual....6

Explanation of symbols 6

General notes on safety 6

Start-up 8

Assembly 8

Connection of the pressure line......8

To erect/suspend 9

Controls before operational start-up.....9

Operation 9

Mains connection....9

Switching on and off 10

Working 10

Maintenance and Cleaning......10

General cleaning instructions......10

To replace the backflow stop......11

To clean the paddle wheel ......11

Storage......11

Waste Disposal and

Environmental Protection .....11

Replacement parts/Accessories ..12

Faults - Causes - Remedies ......13

Guarantee 14

Repair Service....15

Service-Center....15

Importer 15

Translation of the original

EC declaration of conformity .....91

Exploded Drawing 95

Introduction

Congratulations on the purchase of your new device. With it, you have chosen a high quality product.

During production, this equipment has been checked for quality and subjected to a final inspection. The functionality of your equipment is therefore guaranteed. It cannot be ruled out that residual quantities of water or lubricants will remain on or in the equipment/hose lines in isolated cases. This is not a fault or defect and it represents no cause for concern.

FLORABEST FTP 400 C2 - Introduction - 1

The operating instructions constitute part of this product. They contain important information on safety, use and disposal.

Before using the product, familiarise yourself with all of the operating and safety instructions. Use the product only as described and for the applications specified.

Keep this manual safely and in the event that the product is passed on, hand over all documents to the third party.

Areas of Application

The submersible water pump acquired by you is designed for pumping water with a maximum temperature of 35^ C.

This pump can be used e.g. to empty basins and tanks.

The pump is not suitable for commercial use.

Commercial use will invalidate the guarantee.

The operator or user is responsible for accidents or damage to other people or their property. The manufacturer shall not be liable for damages caused by use other than

for which the equipment is intended or by incorrect operation.

General Description

FLORABEST FTP 400 C2 - General Description - 1

The illustration of the principal functioning parts can be found on the front foldout page.

Scope of Delivery

Carefully unpack the appliance and check that it is complete. Dispose of the packaging material correctly.

  • Submersible water pump (pump)
  • Angle adapter + adapter with hose connection
  • 8 m nylon rope
  • Instructional manual

Overview

FLORABEST FTP 400 C2 - Overview - 1

1 Carrying handle

2 Mains cable
3 Pump casing
4 Pump base
5 Pump output
6 Float switch
7 Float switch cable
8 Float switch grid
9 Adapter with hose connection

10 backflow stop with seal (not visible)

11 Angle adapter

12 8 m nylon rope

FLORABEST FTP 400 C2 - Overview - 2

4a 3 screws, pump base

13 Sealing ring

14 Notch on base

Functional description

The pump is fitted with a float switch, which automatically switches the equipment on or off.

In case of overload, the pump is switched off by the integrated thermal protection switch. After cooling, the motor restarts automatically.

In addition, the pump also has a backflow stop that prevents water from flowing back, for example during an interruption in the power supply.

Technical Data

Submersible water pump ......FTP 400 C2

Mains connection....230 V\~, 50 Hz Power consumption ....400 W

Max. discharge rate (Qmax) ... 10000 l/h

Max. discharge head (Hmax) .....7 m

Max. depth of immersion ....7 m

Max. water temperature (Tmax) .....35°C

Hose connection .... ^1/2 , ^3/4 , ^1 , ^1 ^1/2 (13 mm, 19 mm, 25 mm, 38 mm)

Tap connection with interior thread ....G 1 ½" (44,9 mm)

Max. foreign body size ....0 5 mm Mains cable ....10 m

Weight (incl. accessories) ...approx. 4.0 kg Safety class ....I

Degree of protection.....IPX8

Technical and optical changes can be carried out in the course of further development without notice. All dimensions, references and information of this instruction manual are therefore without guarantee.

Legal claims, which are made on the basis of the instruction manual, cannot thus be considered as valid.

Performance data

The measurement of the maximum performance data takes place under optimal conditions, such as a straight, direct exit. The angle piece and backflow stop may reduce performance.

FLORABEST FTP 400 C2 - Performance data - 1

line | l/h | m | | ----- | ---- | | 0 | 7.0 | | 1000 | 6.5 | | 2000 | 6.0 | | 3000 | 5.5 | | 4000 | 5.0 | | 5000 | 4.5 | | 6000 | 4.0 | | 7000 | 3.5 | | 8000 | 3.0 | | 9000 | 2.0 | | 10000 | 0.5 |

Notes on Safety

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Symbols in the manual

FLORABEST FTP 400 C2 - Symbols in the manual - 1

Warning symbols (the danger can be explained at the place of the exclamation mark) with information on damage and injury prevention.

FLORABEST FTP 400 C2 - Symbols in the manual - 2

Instruction symbols (the instruction can be explained at the place of the exclamation mark) with information on preventing damage.

FLORABEST FTP 400 C2 - Symbols in the manual - 3

Help symbols with information on improving tool handling.

Explanation of symbols

FLORABEST FTP 400 C2 - Explanation of symbols - 1

Caution! Do not use for water with a high sand content!

FLORABEST FTP 400 C2 - Explanation of symbols - 2

Read and follow the operating instructions provided for the device!

FLORABEST FTP 400 C2 - Explanation of symbols - 3

Attention: Remove the plug from the socket as soon as the power lead is damaged or cut.

FLORABEST FTP 400 C2 - Explanation of symbols - 4

Greatest possible operating immersion depth.

FLORABEST FTP 400 C2 - Explanation of symbols - 5

Electric appliances should not be disposed of in the domestic garbage.

General notes on safety

This section deals with the basic safety regulations to be observed when working with the machine.

Working with the equipment:

FLORABEST FTP 400 C2 - Working with the equipment: - 1

Caution: to avoid accidents and injuries:

- People who are unfamiliar with the operating instructions are not permitted to use the equipment. Local regulations or bylaws may determine the minimum age for using the device.

- Wear sturdy footwear to protect against electric shock.

- Should there be people in the water, do not operate the equipment. Risk of electric shock!

- Take appropriate measures to keep children away from the equipment whilst it is running. There is a risk of injury!

- Do not use the equipment in the vicinity of flammable liquids or gases. Non-observance will result in a risk of fire or explosion.

- The transportation of aggressive, abrasive (grinding effect), corrosive, combustible (e.g. motor fuels) or explosive liquids, salt water, cleaning agents and foodstuffs is not permitted. The temperature of the liquid being transported must not exceed 35°C.

- Store the equipment in a dry place and out of reach of children.

FLORABEST FTP 400 C2 - Working with the equipment: - 2

Caution! To avoid damage to the equipment and any possible person injury resulting from this:

- Do not work with damaged or incomplete equipment, or with equipment that has been converted without the approval of the manufacturer. Before initial operation, have a specialist check that the required electrical protection measures are in place.

- Monitor the equipment during operation (particularly in residential spaces, in order to detect automatic switching off or dry running of the pumps in time. Regularly check the function of the float switch (see chapter "initial operation"). Non-observance will invalidate all guarantee and liability claims.

- Please note that the pump is not suitable for continuous operation (e.g. for watercourses in garden ponds). Check the equipment regularly for correct functioning.

- Note that the lubricants used in the equipment may cause damage or contamination if they escape. Do not use the pump in garden ponds with fish stocks or valuable plants.

- Do not carry or fix the equipment by the cable or pressure line.

- Protect the equipment from frost and from running dry.

- Use only original accessories and do not carry out conversion work on the equipment.

- Please read the notes in the operating instructions on the topic of "maintenance and cleaning". Any measures above and beyond these, particularly opening the equipment, are to be carried out by an electrician. In the case of repairs, always contact our service centre.

Electrical safety:

FLORABEST FTP 400 C2 - Electrical safety: - 1

Caution: to avoid accidents and injuries from electric shocks:

- The equipment is not to be operated if there are people in the water. There is a risk of electric shock.

- After erection, the mains plug must be freely accessible when the equipment

GB

is in operation.

- Before operating your new pump, have a specialist check:

- The earthing, the protective multiple earthing; the residual current circuit breaking must be compliant with the safety regulations of the energy supply company and function without fault, - The protection of the electrical plug connections from the wet.

- If there is a risk of flooding, fix the plug connections in an area that is safe from flooding.

- Ensure that the mains voltage matches the specifications on the rating plate.

- The electrical installation shall be according to national wiring rules.

- Connect the equipment only to a socket with a residual current protection device (residual current circuit breaker) with a rated current of not more than 30 mA; minimum fuse 6 amperes.

- Before each use, check the equipment, cable and plug for damage. Defective cables are not to be repaired, but rather replaced by new ones. Have damage on your equipment repaired by an authorised specialist.

- If the power cable for this equipment is damaged, it must be replaced by the manufacturer, a customer service agent of the same or a similarly qualified person in order to prevent hazards.

- Do not pull the plug from the socket by the cable. Protect the cable from heat, oil and sharp edges.

- Do not carry or fix the equipment by the cable.

- Use only extension cables that are protected from spray water and designed for outdoor use. Always fully unroll a cable drum before use. Check the cable for damage.

  • Disconnect the mains plug from the socket before all work on the equipment, in case of leaks in the water system, during work breaks, and when not in use.
  • The cross-section of mains connection lines must be no smaller than rubber hose lines with the designation H07RN8-F. The line must be 10 m long. The flexible lead cross-section of the extension cord must at least 2.5 mm ^2 .

Start-up

Assembly

FLORABEST FTP 400 C2 - Assembly - 1

To screw-on the adapter:

Screw the angle adapter (11) and the adapter with the hose connection (9) onto the pump outlet (5).

Installing the float switch

  1. Position the float switch cable (7) in the float switch grid (8).

Connection of the pressure line

The installation of the submersible water pump is implemented either

  • with fixed pipe or
  • with flexible hose line

FLORABEST FTP 400 C2 - Connection of the pressure line - 1

- If using a 12'' hose, attach the hose over the pump's hose connection (9) and fasten it with a hose clamp if necessary.

  • To use a 34 ", 1" or 112 " hose, cut off the connection above and attach the hose over the correct connection (fixing with a hose clamp).
  • To use a tap adaptor (IG 1 12 ") to connect external hose connec-

tion systems, cut off the three top connections directly above the G 1 12 " tube thread.

FLORABEST FTP 400 C2 - Connection of the pressure line - 2

The measurement of the maximum performance data takes place under optimal conditions, such as a straight, direct exit. The angle adapter (A 11) and the backflow stopper (E 10) may reduce output.

To increase pump output, the backflow stopper (10) may be taken out of the angle adapter (11) (see E "replacing backflow stopper"). This is particularly recommended for hose connections smaller than 1". Please bear in mind that the water may then flow back during pumping, or in the event of a power cut.

To erect/suspend

FLORABEST FTP 400 C2 - To erect/suspend - 1

The pump can be erected or suspended in the water.

The cord (A 12) contained in the delivery contents may be used to suspend and/or extract the pump.

The pump shaft should have the dimensions 40 × 40 × 50 cm at least, so that the float switch can move freely.

FLORABEST FTP 400 C2 - To erect/suspend - 2

Fix the nylon rope (12) onto the carrying handle (1).

FLORABEST FTP 400 C2 - To erect/suspend - 3

Ensure that the equipment is not hung up or held by the mains cable. There is a risk of electric shock from damaged mains cables.

FLORABEST FTP 400 C2 - To erect/suspend - 4

Note that, over time, dirt and sand may collect on the bottom of the shaft, which could damage the

pump.

We recommend placing the pump on a brick or a grid.

If the water level is too low, the silt in the shaft can quickly dry out and impede the pump when warming up.

Controls before operational start-up

FLORABEST FTP 400 C2 - Controls before operational start-up - 1

- Check that the float switch is working (see chapter: "Operation").

- Check that the pump is resting on the pit base

- Check that the pressure line has been attached properly

- Check the proper status of the electrical plug socket and make sure that the plug socket is sufficiently fused (at least 6 A). Insert the pump plug into the plug socket and the pump is ready for operation.

- Make sure that moisture or water never come in contact with the mains connection. There is a risk of electrocution.

Operation

Mains connection

The submersible water pump acquired by you is already provided with an grounded plug. The equipment is designed for connection to an earthed wall socket with a residual current operated device (RCD switch) at 230 V \~ 50 Hz.

FLORABEST FTP 400 C2 - Mains connection - 1

Only start to operate the device after all the above conditions have been observed.

Switching on and off

  1. Insert the plug in the socket. The pump starts working immediately.
  2. To switch off, withdraw the plug from the socket. The pump stops.

FLORABEST FTP 400 C2 - Switching on and off - 1

If the water level is too low, the float switch will automatically switch off the pump.

Working

FLORABEST FTP 400 C2 - Working - 1

Supervise the appliance while it is in operation in order to be immediately aware if the automatic cut-out operates or the pump runs dry, to limit any damage to a minimum.

In automatic mode, the float switch automatically switches the pump on or off.

Adjusting the float switch:

The on/off switch point on the float switch (A 6) can be adjusted by changing the position of the float switch in the float switch grid (A 8).

FLORABEST FTP 400 C2 - Adjusting the float switch: - 1

In the case of stationary installation, check regularly (no less then once every three months) that the float switch (A 6) is working.

FLORABEST FTP 400 C2 - Adjusting the float switch: - 2

Check the float switch( 6):

must be positioned so that it can lift and lower freely. The switching point heights "On" and "Off" must be easy to reach.

Check this by placing the pump into a vessel filled with water and lift the float switch (6) carefully by hand and then lower it

again. In this case, you can see whether the pump switches on and off.

- Ensure that the distance between the float switch and the float switch grid (A 8) is not too small.

- During the adjustment of the float switch (6), ensure that the float switch does not contact the floor before the pump switches off.

FLORABEST FTP 400 C2 - Check the float switch( 6): - 1

The pump will run dry if too long a float switch cable (A 7) is chosen.

Maintenance and Cleaning

Clean and maintain your equipment regularly. This will guarantee its performance and long durability.

FLORABEST FTP 400 C2 - Maintenance and Cleaning - 1

Ask our service centre to carry out any work that is not described in these instructions. Use only original parts. There is a risk of injury!

FLORABEST FTP 400 C2 - Maintenance and Cleaning - 2

Pull out the power plug before every maintenance operation. There is a risk of electrocution or of injury from moving parts.

General cleaning instructions

  • In case of transport for utilization in different locations, the pump must be cleaned with clear water after every use.
  • In case of stationary installation, the function of the float switch (A 6) is to be checked regularly (at the latest np every three months).
  • With a water jet, remove fluff and fibrous particles which are possibly present in the pump casing (A 3).

  • Clean precipitation from the float switch (A 6) with clear water.

  • Regularly remove sludge from the pit base (at the latest every 3 months) and also clean the shaft walls

To replace the backflow stop

Replace a defective backflow stop (see "Replacement parts/Accessories").

FLORABEST FTP 400 C2 - To replace the backflow stop - 1

  1. Unscrew the adapter with the hose connection (9) on the angle adapter (11) and remove the backflow stop (10a) and seal (10b).

  2. Insert the seal (10b) into the back flow stop (10a).

  3. Set the backflow stop (10) between the angle adapter (11) and the adapter with the hose connection (9) in such a manner that the stop is opened in the flowing direction and closed against the flowing direction.

To clean the paddle wheel

In the case of too severe precipitation in the pump casing (3), the lower part of the pumps must be disassembled as follows:

FLORABEST FTP 400 C2 - To clean the paddle wheel - 1

  1. Loosen the 3 screws (4a) on the underside of the base (4) and take off the base.

  2. Clean the paddle wheel with clear water.

Caution! Do not place or support the pump on the paddle wheel!

  1. Insert the sealing ring (13) into the base (4).
  2. Position the base (4) on the pump casing (3) such that the notch (14) on the base (4) is at the level of the pump output (5).

Any measures above and beyond these, particularly opening the equipment, are to be carried out by an electrician. In the case of repairs, always contact our service centre.

Storage

  • Clean the pump before storage.
  • Store the appliance in a dry, frost-free place, and where children cannot gain access to it.
  • When the pump is not to be used for a longer period, it must be thoroughly cleaned after its last use, and before it is next used. Otherwise there may be problems in starting the pump, caused by deposits and residues.

Waste Disposal and Environmental Protection

Be environmentally friendly. Return the tool, accessories and packaging to a recycling centre when you have finished with them.

FLORABEST FTP 400 C2 - Waste Disposal and Environmental Protection - 1

Electric appliances should not be disposed of in the domestic garbage.

Hand the tool in at a recycling centre. The plastics and metal parts can be separated and recycled. Ask your Service Center about this. Defective units returned to us will be disposed of for free.

Replacement parts/Accessories

Spare parts and accessories can be obtained at www.grizzly-service.eu

If you do not have internet access, please contact the Service Centre via telephone (see "Service-Center" page 15). Please have the order number mentioned below ready.

Item Item Description Order Instruction Exploded number manual drawing

A 421Pump base91101218
F 4a 36Screw set for pump base91101237
A 9/1046/47/48 with backflow stopAdapter with hose connection, 91101246
A 1144/45Angle adapter91101245
F 1320Sealing ring91101235

The backflow stop is subject to wear; its replacement is not covered by guarantee.

Faults - Causes - Remedies

Faults Causes Remedies
Pump does not start- Mains voltage is not applied- Float switch (A6) does not switch- Check mains voltage- Bring float switch into higher position
Pumps has no discharge- Base (A4) inlet grating blocked- Reduces pump performance, through severely contaminated water and additions in the water which produce a grinding effect- Backflow stop (E10) is incorrectly fitted or faulty- Use a water jet to clean the base inlet grating- Clean pumps and replace sealing ring (F13) as necessary- Check the backflow stop's connection. Change it if necessary (see "Maintenance and Cleaning")
Pump does not switch off- Float switch cannot drop - Set up pump correctly on the pit base
Flow rate insufficient- Base (A4) inlet grating blocked- Reduces pump performance, through severely contaminated water and additions in the water which produce a grinding effect- Backflow stop (E10) is incorrectly fitted or faulty- Backflow stop (E10) reduces pump performance- Use a water jet to clean the base inlet grating- Clean pumps and replace sealing ring (F13) as necessary- Check the backflow stop's connection. Change it if necessary (see "Maintenance and Cleaning")- Remove the backflow stop from the angle adapter (E11) (see "Start-up")
Pump switches off after a short period- Motor contactor disconnects the pumps because of water pollution that is too severe.- Water temperature too high, motor contactor breaks- Pull out power plug and clean the pump as well as shaft- Note maximum water temperature of 35°C!

Guarantee

Dear Customer,

This equipment is provided with a 3-year guarantee from the date of purchase. In case of defects, you have statutory rights against the seller of the product. These statutory rights are not restricted by our guarantee presented below.

Terms of Guarantee

The term of the guarantee begins on the date of purchase. Please retain the original receipt. This document is required as proof of purchase.

If a material or manufacturing defect occurs within three years of the date of purchase of this product, we will repair or replace – at our choice – the product for you free of charge. This guarantee requires the defective equipment and proof of purchase to be presented within the three-year period with a brief written description of what constitutes the defect and when it occurred.

If the defect is covered by our guarantee, you will receive either the repaired product or a new product. No new guarantee period begins on repair or replacement of the product.

Guarantee Period and Statutory Claims for Defects

The guarantee period is not extended by the guarantee service. This also applies for replaced or repaired parts. Any damages and defects already present at the time of purchase must be reported immediately after unpacking. Repairs arising after expiry of the guarantee period are chargeable.

Guarantee Cover

The equipment has been carefully produced in accordance with strict quality guidelines and conscientiously checked prior to delivery.

The guarantee applies for all material and manufacturing defects. This guarantee does not extend to cover product parts that are subject to normal wear and may therefore be considered as wearing parts (e.g. backflow stop, sealing ring) or to cover damage to breakable parts (e.g. switches, batteries, or parts made of glass).

This guarantee shall be invalid if the product has been damaged, used incorrectly or not maintained. Precise adherence to all of the instructions specified in the operating manual is required for proper use of the product. Intended uses and actions against which the operating manual advises or warns must be categorically avoided.

The product is designed only for private and not commercial use. The guarantee will be invalidated in case of misuse or improper handling, use of force, or interventions not undertaken by our authorised service branch.

In the case of pumping water containing sand or aggressive liquids or other incorrect, non-design-appropriate use, as well as in case of non-observance of the operating manual, application of force in use or inappropriate or insufficient maintenance, no guarantee claim exists, since seals, impeller wheel, motor or other parts are damaged by this. Also, sewage water pumps are not suitable for the pumping of abrasive materials (sand, stone).

Note: submersible pumps are drainage pumps. This kind of pump is constructed with the purpose of transporting or removing a certain volume of water – depending on its output category – as quickly as possible. Submersible pumps are not intended as irrigation (for example, in garden ir-

rigation systems) or as constant water-flow pumps (such as in artificial streams or ornamental fountains). Inappropriate use will invalidate the warranty.

Periodically check that the float switch is operational. Warranty and liability claims will be void in case on non-compliance or if the pump runs dry.

In particular, the guarantee is likewise void in the case of employment of the sewage water pumps without base plate or (this applies for all pumps) in case of damages which are caused by supporting on or suspending from the mains cable. The pumps must not be run dry or exposed to frost.

Processing in Case of Guarantee

To ensure quick handling of you issue, please follow the following directions:

  • Please have the receipt and identification number (IAN 96809) ready as proof of purchase for all enquiries.
  • Please find the item number on the rating plate.
  • Should functional errors or other defects occur, please initially contact the service department specified below by telephone or by e-mail. You will then receive further information on the processing of your complaint.
  • After consultation with our customer service, a product recorded as defective can be sent postage paid to the service address communicated to you, with the proof of purchase (receipt) and specification of what constitutes the defect and when it occurred. In order to avoid acceptance problems and additional costs, please be sure to use only the address communicated to you. Ensure that the consignment is not sent carriage forward or by bulky goods, express or other special freight. Please

send the equipment inc. all accessories supplied at the time of purchase and ensure adequate, safe transport packaging.

Repair Service

For a charge, repairs not covered by the guarantee can be carried out by our service branch, which will be happy to issue a cost estimate for you.

We can handle only equipment that has been sent with adequate packaging and postage.

Attention: Please send your equipment to our service branch in clean condition and with an indication of the defect.

Equipment sent carriage forward or by bulky goods, express or other special freight will not be accepted.

We will dispose of your defective devices free of charge when you send them to us.

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: grizzly@lidl.co.uk

IAN 96809

Importer

Please note that the following address is not a service address. Please initially contact the service centre specified above.

Service-Center......28

Importer 28

Service-Center......64

Dovozce....64

Service-Center....76

Dovozca....76

Service-Center....90

Importeur 90

* The object of the declaration described above satisfies the provisions of Directive 2011/65/EU of the European Parliament and the Council of 8 June 2011 on limiting the use of certain harmful substances in electrical and electronic appliances.

** The last two digits of the year in which the CE marking was affixed.

informative, pouczający, informatív, informativen, informační, informatívny, informativ

20140410_rev02_gs

GRIZZLY GARTENGERÄTE GMBH & CO. KG

Am Gewerbepark 2

D-64823Groß-Umstadt

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Product information

Brand : FLORABEST

Model : FTP 400 C2

Category : Water pump