SS-16131 - Vacuum Cleaner Sogo - Free user manual and instructions

Product type	Ash vacuum cleaner
Brand	Sogo
Model	SS-16131
Power supply	220-240 V ~ 50-60 Hz
Power	1200 W
Operating pressure	16-18 kPa
Main filter	HEPA filter with metal mesh cover
Fireproof filter	Fire-resistant fabric filter
Main functions	Cold ash suction (≤ 40 °C), aluminum tube included
Usage	Indoor household use
Safety	Do not vacuum hot ashes, do not use without filter
Dust container maintenance	Empty and wash after each use, dry completely
Filter maintenance	Clean with water, air dry
Cable length	Not specified (estimated 5 m)
After-sales service	www.sogosat.com / 0034 902 222 161
Compliance	CE, directive 2009/125/EC

Frequently Asked Questions - SS-16131 Sogo

How to clean the HEPA filter of the vacuum cleaner?

Remove the HEPA filter from the motor support, clean it with tap water (possibly with a soft brush), then let it dry completely before reinstalling. Do not use a strong water jet.

Can I vacuum hot ashes with this model?

No, this vacuum cleaner is designed only for cold ashes (temperature below 40 °C). Vacuuming hot or glowing ashes poses a fire risk.

What to do if suction is weak?

Check if the dust container is full or if the filter is clogged. Clean the container and filter. Also ensure the tube is not blocked.

How to assemble the vacuum cleaner?

Attach the HEPA filter under the head, place the head on the container and lock with the clasp. Insert the aluminum tube into the flexible hose, then the other end into the air inlet.

Can I use non-supplied accessories?

Never use accessories not recommended by the manufacturer. This could cause fire, electric shock, or injury.

What to do if the motor does not start?

Check that the cord is properly plugged in and the outlet works. Ensure the switch is in the on position.

How to empty the dust container?

Loosen the fixing clips of the metal container, remove the lid, take out the HEPA filter, empty the dust, then rinse the container with water and dry it before reassembling.

Is it safe to vacuum liquids with this device?

No, never vacuum liquids. The vacuum is designed only for dry, cold ashes. Vacuuming liquids can damage the device and cause electric shock.

How to maintain the aluminum tube?

Regularly check the tube to prevent blockages. If clogged, clean it with a non-metallic rod. Do not bend the tube.

Where to find spare parts for my Sogo SS-16131 vacuum cleaner?

Contact after-sales service via www.sogosat.com or by phone at 0034 902 222 161. Use only fireproof filters provided by the manufacturer.

USER MANUAL SS-16131 Sogo

Download your manual

Download your manual

Declaration of conformity, Responsibility of Electronic products disposal, Importers Details and After-sales service on the last pages.

5. INSTRUCTIONS FOR USE

Vacuuming ashes

• Always read the instruction manual carefully before use. - This manual can be downloaded from our website www.sogo.es. - Keep these instructions for future reference.

2. Safety instructions for the user

GENERAL PRECAUTIONS

General precautions during the use of electrical equipment

• Do not use or store the appliance outdoors.
• This product is designed for indoor domestic, non-industrial and non-commercial use. Do not use the item outdoors or for any other purpose. Misuse or improper handling may cause problems with the appliance and may cause injury to the user.
• The unit must only be used for its intended purpose. No liability is accepted for damage resulting from improper use or incorrect handling.
• Make sure that the voltage indicated on the nameplate matches the mains voltage before plugging in the appliance.
• Always remove the plug from the socket when the appliance is not in use. Do not leave the appliance unattended when it is switched on.
• It is necessary to supervise when any electrical appliance is being used by or near children.
• Before cleaning or storing your appliance, always unplug it from the power supply and allow it to cool down.
• The device is not completely disconnected from the power supply, even after it has been switched off. To disconnect it completely, unplug it from the mains socket.
• The appliances are not designed to be operated by an external timer or a separate remote-control system.

Restrictions on use to avoid personal injury

• Do not leave the appliance unattended.
• Do not place or use this appliance near water sources.
• Do not place or use the appliance and its power cord on or near hot surfaces (e.g., hotplates) or open flames.
• Do not leave the power cord hanging over sharp edges and keep it away from hot objects and naked flames. Do not coil the cord around the appliance or bend it.
• Never use accessories not recommended by the manufacturer.
• The use of accessories not recommended or sold by the appliance manufacturer may result in fire, electric shock or injury to persons.
• To avoid electric shock, make sure your hands are dry before plugging or unplugging the appliance.
• Do not use the appliance with wet hands, on wet floors or when the environment is damp, there is a risk of electric shock.
• Never immerse the appliance or the plug in water or any other liquid. Should the appliance fall into water, disconnect it immediately from the mains and take it to an authorised service centre for repair before using it again.
• Do not use the appliance if it has fallen on the floor, if it shows visible signs of damage, or if it is leaking.
• Do not use the appliance if the cable or plug is damaged. If the cord is damaged, it must be replaced only by the manufacturer, its service agent, or similarly qualified persons to avoid hazards.
• In case of malfunction or damage in any way, return the appliance to the nearest authorized service center for examination, repair, or adjustment.
• To avoid overloading the circuit when using this product, do not operate another high-voltage product on the same electrical circuit.
• It is not recommended to use an extension cord with this product, but if an extension cord is used:
• The marked electrical rating of the cable must be at least as good as that of the product.
• Arrange the extension cord so that it does not hang down where it can be tripped over or pulled unintentionally.

Restrictions for use with children and the elderly

• Children should be supervised to ensure that they do not play with the appliance.
• Cleaning and maintenance must not be carried out by children without supervision. Children must not play with the appliance.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Keep the appliance and its cord out of the reach of children under 8 years of age.

Instructions to be followed when using the device

- Never use this unit near a bathtub, shower, wash hand basins, or other containers with water.

- Caution! Do not allow small children to play with the foil: THERE IS A DANGER OF SUFFOCATION!

- Never move the appliance by pulling the cord. Make sure the cord cannot get caught in any way.

- Never wind the cord around the appliance and do not bend it.

• Do not use the appliance to vacuum dust that is harmful to health.
• Incorrect operation and improper use can damage the appliance and cause injury to the user.
• This device, designed for home use, complies with standards relating to this type of product.
• To avoid a circuit overload when using this product, do not operate another high-wattage product on the same electrical circuit.
• Make sure to unplug the appliance before emptying trash cans or cleaning accessories.
• It may cause fire and injury to persons if the cleaner vacuums the following items:
• Large sharp shards - broken glass pieces.
• Liquids: hazardous articles (solvents, corrosives), acid agents, cleaners, and water.
• Flammable and explosive goods: gasoline and alcohol products.
• Construction and cement waste.
• Please keep the air outlet of the appliance away from hair, loose clothing, fingers, or other body parts. Do not point the suction tube, extension handles, or other tools at the eyes, ears, or put them in the mouth.
• If large pieces of paper, paper balls, plastic sheets, or sharp objects are found, and anything thicker than a straw, please remove them in advance to prevent the suction tube from being blocked and affecting the use of the product.
• Please stop using it at once if electric leakage, high motor temperature, or abnormal sounds are found. For example, high temperature in a machine body part, abnormal sound and smell, or weak suction.
• Please check the dust container regularly and clean it in time.
• Keep the air outlet unblocked to avoid loss of suction power, motor heating that may lead to the reduction of vacuum cleaner service life.
• Please check the aluminium alloy tube regularly in order to prevent the blockage, if there is a blockage, please clean it up in time to avoid the reduction of suction and affect the performance of appliance.
• Use extra care when cleaning on stairs.
• Keep end of hose, wand and other openings away from your face and body.
• This appliance is intended to pick up the cold ash from fire places, chimneys, ovens, ashtrays, and similar places of ash accumulation.
• Do not pick up hot, glowing or burning ash. Pick up cold ash only;
• Dust container must be emptied and cleaned before each and every single use;
• Do not use paper dust bags or bags made from similar flammable materials;
• Do not use any other vacuum cleaner to vacuum ash;
• Do not rest the ash vacuum cleaner on flammable or polymeric surfaces, including carpeting and vinyl tile.
• Do not use for the separation of health-hazardous dusts (dust classes M)
• Do not vacuum soot
• Vacuum only ashes from admissible fuels.
• Do not vacuum any hot, burning, or glowing objects.
• Do not vacuum any objects that are hotter than 40 °C.
• Do not vacuum any flammable substances.

Warning: Risk of Fire.

When using the appliance to vacuum fireplace ash, no ashes with a temperature more than 40 °C shall be vacuumed. No ashes or other objects in which the fire is not completely extinguished shall be vacuumed.

Do not use the appliance if the filter is not installed! Do not use filters other than the ones (fire prevention filter) attached to the appliance by the manufacturer.

For cold ash only. “Cold Ash” is ash cooled down for a sufficient time without any pockets of embers inside. This can be confirmed by scouring the ash for pockets of embers using metal tools before using the ash vacuum cleaner. Cold ash does not emit any recognizable heat.

CLEANING AND MAINTENANCE

See the cleaning and maintenance section for details on how to clean the appliance.

3. TECHNICAL SPECIFICATIONS

Voltage Power	Frequency Operational	Pressure
AC 220-240V 1200	W 50-60Hz 16-18kPa

This product complies with EU regulation 2023/826 under directive 2009/125/EC on the Eco design requirements.

Power consumption in off mode:

Power consumption in standby mode:

Time after which the product enters into off mode:

4. PARTS DESCRIPTION

1. Handle
2. Cover
3. Power button
4. Aluminium tube
5. Metal hose
6. Hepa filter with metal mesh cover
7. Fire resistant cloth filter

5. INSTRUCTIONS FOR USE

Parts function:

• Aluminum pipe: Used to vacuum ash in the fireplace • Power switch: Control the appliance to work or stop working

Vacuum cleaner assembly

• Take out the appliance and accessories from the packing box, check the accessories and whether the appliance enclosure is well-found or not. - Loose the clasp, and take the head part from the container. - Attach the filter set to the bottom of head part. - Place the head part on the container and use the clasp to make it fixed. - Insert the aluminium pipe into the soft tube, and another end of soft tube is inserted into air inlet.

Hose assembly

• As shown in the picture, insert part(1) into the air outlet (4) and tighten it to the left. - Place aluminium tube (3) into (2)

Vacuum ash

• Only use the fire prevention filter. - When the container is full or it feels difficult to vacuum more dust, the filter needs to be taken out and cleaned. - While vacuuming the fireplace ash, the ash temperature must be below 40°C. Do not vacuum the ash until the fire is extinguished!

After usage

• Press the switch to switch off the vacuum cleaner.
• Pull out the plug. • Roll up the power cable. • Disassemble the soft tube from the appliance. • Take the head part from the appliance. • Empty the dust container and wash it. • Use a rag to dry the container. • Take out the filter, clean and wash it carefully, and dry it in air before installing it on the vacuum cleaner.

6. CLEANING AND MAINTENANCE

WARNING: When the drum container is full or in any case very thin materials or dust are present, you will notice a decrease in suction power. When this happens, it is necessary to clean the drum container and the filter.

Before performing cleaning and maintenance operations, the unit must be turned off and the plug must be disconnected from the power socket.

A. How to clean the drum container

1. Loosen the fixing clips located on the metal drum and remove the head.
2. Remove the HEPA filter and eliminate the dust inside the suction container. If necessary, rinse it and allow it to air dry before use.
3. Replace the HEPA filter on the engine support and fix the clips.

B. How to clean the filter

1. Remove the HEPA filter from the engine mount.
2. Clean it with tap water. In case, use a brush to facilitate cleaning. Do not apply a strong jet of water; it could damage the filter.
3. Let it dry completely before usage.

7. TROUBLESHOOTING

Problem Possible reason Advice
Motor does not start - Power	cord not firmly plugged into outlet- Outlet damaged- Cleaner not switched on	- Plug unit firmly- Check the Outlet- Switch on the appliance
Suction power is weaker - Unit	clogged- Paper filter needs replace	- Remove the blockage- Replace the paper filter

1. IMPORTANT NOTICE:

5. INSTRUCTIONS FOR USE

Hose assembly

Vacuuming ashes

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

Function of parts:

Vacuuming ashes

Hose assembly

Vacuuming ashes

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

Hose assembly

Vacuuming ash

6. CLEANING AND MAINTENANCE

5. INSTRUCTIONS FOR USE

Function of the parts:

Hose assembly

Vacuum ash

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

Function of the parts:

Hose assembly

• As shown in the figure, insert part (1) into the air outlet (4) and screw it to the left. • Attach the aluminum hose (3) to (2)

Vacuum ash

• Use only the fire prevention filter.
• When the container is full or when vacuuming ash is difficult, the filter must be removed and cleaned.
• When vacuuming ash from the fireplace, the temperature of the ash must be below 40 °C. Do not vacuum ash until the fire has gone out!

After use

• Press the switch to turn off the vacuum cleaner.
• Unplug the plug. • Wind up the power cord.
• Remove the flexible hose from the device.
• Remove the head from the device.
• Empty the dust container and wash it.
• Dry the container with a cloth.

- Pull out the filter, carefully clean and wash it, and let it air dry before placing it back on the vacuum cleaner.

6. CLEANING AND MAINTENANCE

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

Part functions:

• Aluminum tube: Used for vacuuming ash in the fireplace
• Power switch: Control the device to operate or stop it.

Assembling the vacuum cleaner

• Remove the device and accessories from the packaging box, check the accessories and ensure the device housing is securely attached.
• Release the latch and remove the head from the container.
• Attach the filter set to the bottom of the head.
• Place the head on the container and secure it with the latch.
• Insert the aluminum tube into the flexible hose, and insert the other end of the flexible hose into the air inlet.

Hose assembly

• As shown in the figure, insert part (1) into the air inlet (4) and tighten it to the left. • Place the aluminum tube (3) into (2)

Ash vacuuming

7. TROUBLESHOOTING

Problem Uzrok Otopina
Motor se ne pokreće - Kabel	za napajanje nije čvrsto uključen- Oštećena zidna utičnica- Usisavač nije uključen	- Čvrsto priključite- Provjerite zidnu utičnicu- Uključite uređaj
Usisna snaga je slaba - Jedinica je začepljena- Potrebno je zamijeniti papirni filter.		- Uklonite blokadu- Zamijenite papirnati filter

5. OPERATING INSTRUCTIONS

Functions of parts:

Hose assembly

Vacuum the ashes

7. TROUBLESHOOTING

5. INSTRUCTIONS FOR USE

Function of the parts:

Vacuum the ashes

7. TROUBLESHOOTING

Hose assembly

5. INSTRUCTIONS FOR USE

Vacuum the ashes

6. CLEANING AND MAINTENANCE

DECLARATION OF CONFORMITY

DECLARATION OF CONFORMITY

This device complies with EU Low Voltage Directive 2014/35/EC.

Electromagnetic Compatibility Directive 2014/30/EU. Directive 2015/863/EU on the restriction of the use of certain hazardous substances in electrical.

Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

This symbol on the product or on the packaging indicates that this product cannot be disposed of as normal rubbish or household waste. All electrical and electronic equipment and battery-operated units must be recycled in a proper manner and according to local municipal laws. You can recycle them by taking them to government-authorized disposal centers or specialized bins, which you can find in any nearby big supermarkets, electronics or electro-domestic product stores, or malls that have these types of facilities available.

Designed by: SOGO based on European quality standards Imported by: Sanysan Appliances S.L, NIF: B98753056, C/ Barcas 2, 2, 46002 Valencia, Spain Product manufactured in CHINA. After-sales service: www.sogosat.com [e-mail] / 0034 902 222 161