Brondell Swash Select EM417 - Toilet

Swash Select EM417 - Toilet Brondell - Free user manual and instructions

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USER MANUAL Swash Select EM417 Brondell

This manual contains important safety information. Before operating the bidet, please read this manual thoroughly, and retain it for future reference.

GENERAL INFO

01 SAFETY INFORMATION
06 PRODUCT INFORMATION
06 Product Features
07 Product Dimensions
08 Product Parts

TECHNICAL INFO

19 PRODUCT SPECIFICATIONS
20 MAINTENANCE
20 Seat Cleaning & Removal
20 Nozzle Cleaning
21 Cleaning the Mesh Filter
21 Product Storage
22 TROUBLESHOOTING
25 WARRANTY
26 CONTACT

PRODUCT INSTALLATION

09 PRODUCT INSTALLATION
09 Installation Parts
10 Before Installation
11 Swash Installation
13 External Bidet Filter Installation

TRANSLATIONS

1 ENGLISH
27 SPANISH
54 FRENCH

PRODUCT OPERATION

14 OPERATING THE SWASH
14 BL67/EM417 Control Panel
16 Using the BL67/EM417
17 Special Mode Operations

SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

READ ALL INSTRUCTIONS BEFORE USING

BE CAREFUL TO KEEP THIS SAFETY INFORMATION. PLEASE READ THIS INFORMATION TO PREVENT PROPERTY LOSS AND ENSURE SAFETY.

Brondell Swash Select EM417 - READ ALL INSTRUCTIONS BEFORE USING - 1

DANGER: If not observed, serious injury or even death may occur as a result.

Brondell Swash Select EM417 - READ ALL INSTRUCTIONS BEFORE USING - 2

WARNING: If not observed, serious physical injury or property damage may occur as a result.

Brondell Swash Select EM417 - READ ALL INSTRUCTIONS BEFORE USING - 3

CAUTION: If not observed, minor physical injury or property damage may occur as a result.

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DANGER

Failure to observe the following warnings may result in electric shock, fire, personal injury, property damage or product damage.

  • Do not use a damaged power plug or plug into a loose electric outlet.
  • Do not move the product by pulling the power cord.
  • Do not handle the product or power plug with wet hands.
  • Do not forcefully bend the power cord or place heavy objects on it to prevent it from being damaged or deformed.
  • Do not connect and pull out the power plug or cord repeatedly.
  • Unplug the product before cleaning, repairing, inspecting, or replacing parts.
  • Remove any dust or water from the power plug prior to plugging in.
  • Do not plug the product into an electrical outlet or power strip that is being used by too many other products. Use an electrical outlet adequate for the wattage of the product rated for a minimum of 15 amps.
  • If the power cord is damaged, do not attempt to repair, modify, or replace the cord yourself. Contact the Brondell Service Center toll free at 888-542-3355 or email us through our website.
  • If the product produces a strange noise, a burning smell, or emits smoke, unplug it immediately from the electrical outlet and contact Brondell. Failure to do so may result in electric shock or fire.
  • Do not insert any wires or sharp objects into any product gaps. This may result in electric shock, fire, or product damage.
  • Do not place an electronic or gas heater near the product or dispose of any burning materials such as a lit cigarette in the toilet. This may result in fire or product deformation. Do not place any containers filled with water or other liquids, food, metallic objects, or any flammable material on top of the product. If foreign material enters the product, this may result in electric shock or fire.

SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

Brondell Swash Select EM417 - SAFETY INFORMATION (IMPORTANT SAFEGUARDS) - 1

DANGER

Failure to observe the following warnings may result in electric shock, fire, personal injury, property damage or product damage.

  • Do not use the product in locations exposed to excessive moisture and do not splash water onto the product.
  • While cleaning the bathroom, pull the power plug out of the electrical outlet and exercise caution to ensure that water or cleaning supplies do not splash onto the bidet. Failure to do so may result in electric shock or fire.
  • If foreign material enters the product, pull the power plug out of the electrical outlet, turn off the main water valve, and call the Brondell Service Center.
  • Do not disassemble, repair, or modify the product yourself.
  • Do not use the product while wet from bathing or showering.
  • Do not place or store the product where it can fall or be pulled into a tub or sink.
  • Do not place in or drop the product into water or any other liquid.
  • Do not reach for the product if it has fallen into water. Unplug the product immediately and call the Brondell Service Center.
  • Do not use the product if it is not working properly. Please unplug the product immediately, close the main water supply valve, and call the Brondell Service Center at 888-542-3355.

Failure to do so may result in electric shock, fire, or flooding.

Brondell Swash Select EM417 - DANGER - 1

WARNING

Failure to observe the following warnings may result in electric shock, fire, personal injury, property damage or product damage.

  • Do not plug in, operate, or store the unit in locations where flammable or combustible materials are used or kept.
  • Do not use industrial water, or gray water for the supply, as this may cause skin damage or disease.
  • Turn off the main water supply valve when cleaning.
  • For children and seniors who may have difficulties with adjusting temperatures or those with sensitive skin or impaired heat sensitivity, set the temperature of the wash spray and seat to "low" or "off" to prevent burning.
  • Close supervision is necessary when this product is used by children, seniors, or persons requiring general assistance.
  • Do not press the buttons using excessive force.
  • Do not stand on top of or place any heavy objects onto the seat cover.
  • Use this product for its intended use only, as described in this manual. Do not use any attachments that are not recommended by Brondell.

SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

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WARNING

Failure to observe the following warnings may result in electric shock, fire, personal injury, property damage or product damage.

  • Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Contact the Brondell Service Center for examination and repair.
  • Keep the cord away from heated surfaces and heating vents.
  • Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, etc.
  • Never drop or insert any object into any opening or hose.
  • Do not use the product outdoors or operate where aerosol (spray) products are being used or a room where it could be exposed to oxygen.
  • Connect this product to a properly grounded outlet only. Refer to the Grounding Instructions in the next pages of the manual.

Brondell Swash Select EM417 - WARNING - 1

CAUTION

Failure to observe the following warnings may result in electric shock, fire, personal injury, property damage or product damage.

  • Do not connect the main water supply to the hot water pipe or supply (only connect to the cold water supply).
  • After the installation, make sure to check all water supply connections for leaks. Rubber washers should be in place for the water connection hoses & T-valve.
  • Do not open/close the seat or seat cover with excessive force.
  • Exercise caution that urine does not come into contact with the product - failure to do so may result in bad odors or malfunction.
  • If the product will not be used for a long period of time, unplug the power cord, close the main water supply valve, and drain any water in the water tank.
  • Do not pull out the bidet hose using excessive force.
  • Do not use thinner, benzene, acidic chemicals, chloride, or hydrochloric acid detergent on or near the product. This may result in corrosion to the metal parts or discoloration or scratches to the bidet body.
  • This appliance is not intended for use by persons (including children and seniors) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.

SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

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ATTENTION

For those with certain medical or mobility issues in the bathroom, we recommend our Swash 1400 or Swash 1000 bidet seats, as their mounting systems are engineered for the most secure transitions from wheelchairs or walkers.

GROUNDING AND GFCI OUTLET INSTRUCTIONS

This product should only be used with a grounded GFCI (Ground Fault Circuit Interrupter) outlet and a grounded three-prong electrical cord as shown to the right. In the event of an electrical short circuit, using a grounded GFCI outlet reduces the risk of electric shock.

This product is equipped with a grounded cord and is for use on a nominal 120V circuit only (minimum 15 amps) and must be plugged into an outlet that is properly grounded with a GFCI breaker as shown. Replace or repair a damaged cord immediately.

Brondell Swash Select EM417 - GROUNDING AND GFCI OUTLET INSTRUCTIONS - 1

Brondell Swash Select EM417 - GROUNDING AND GFCI OUTLET INSTRUCTIONS - 2

IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK.

  • If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with green insulation (either with or without a yellow stripe) is the grounding wire.
  • Check with a qualified electrician if the grounding instructions are not completely understood, or if there is doubt if the product is properly grounded.

Brondell Swash Select EM417 - IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK. - 1

DANGER

Improper use of the grounding plug can result in a risk of electric shock.

SAFETY INFORMATION (IMPORTANT SAFEGUARDS)

OPTIONAL GROUNDING INSTRUCTIONS

This product is for use on a nominal 120V circuit, and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1.

A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available.

The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician.

Brondell Swash Select EM417 - OPTIONAL GROUNDING INSTRUCTIONS - 1
Figure 1

Attach the grounding wire to the grounding screw on the product as shown in sketch D of Figure 2. Attach the other end of the grounding wire to the grounding screw located on the temporary outlet.

Brondell Swash Select EM417 - OPTIONAL GROUNDING INSTRUCTIONS - 2

Brondell Swash Select EM417 - OPTIONAL GROUNDING INSTRUCTIONS - 3
Figure 2

Stainless Steel Nozzle

Stainless steel resists soiling and bacterial contamination for enhanced hygiene.

Posterior and Feminine Warm Water Wash

Experience the ultimate in clean with adjustable temperature, position, pressure, massage, and oscillation settings.

Strong Wash

Concentrated stream with adjustable pressure, position, temperature, massage, and oscillation settings.

Positionable Nozzle

The nozzle has five different positions to ensure the most comfortable and complete wash.

Adjustable Water Temperature and Pressure

Front, Rear and Strong wash modes have four available water temperature settings, and five water pressure settings.

Pulse

When activated, the water pressure automatically increases and decreases to provide a pulsating, cleaning spray.

Warm Air Dryer

Includes adjustable temperature with five levels for a hands-free experience and toilet paper reduction - even elimination (EM417 model only).

Nozzle Oscillation

The Move function provides a massaging, oscillating cleanse during the wash cycle ensuring a thorough and comfortable wash.

Gentle Wash Function

Activates a preset wash cycle at the softest setting for a gentle clean. A drying cycle will follow on EM417 model only.

Ergonomic Heated Seat

With four temperature settings (High/Medium/Low/Off).

Illuminating Nightlight

The cool blue hue of the nightlight means no more blinding lights during midnight trips to the bathroom.

Gentle-Closing Seat and Lid

"Slam free" gentle-closing seat and lid are user friendly.

Eco Mode

When activated, this function automatically lowers the water and seat temperature to one of two different settings.

Quick-Release Seat

Quick-release button for easy removal and cleaning of seat and toilet.

Product Dimensions

Brondell Swash Select EM417 - Product Dimensions - 1
Elongated Top View

Brondell Swash Select EM417 - Product Dimensions - 2
Round Top View

Brondell Swash Select EM417 - Product Dimensions - 3
Required Distance Between Mounting Holes

Product Parts

  1. Lid
  2. SeatSensor
  3. WarmSeat
  4. Warm Air Dryer (EM417 model only)
  5. Nozzle Assembly
  6. LED Nightlight
  7. Control Panel
  8. PowerPlug
  9. Water Inlet with Mesh Filter
  10. Drain Plug
  11. MountingPlate
  12. Quick-Release
  13. Grounding Wire

Brondell Swash Select EM417 - Product Parts - 1

Brondell Swash Select EM417 - Product Parts - 2

Brondell Swash Select EM417 - Product Parts - 3

PRODUCT INSTALLATION

Installation Parts

  1. Mounting Bolt (2)
  2. Rubber Cone Washer (2)
  3. Flat Washer (2)
  4. Nuts (2)
  5. Mounting Plate

  6. Adjustable Brackets (2)

  7. T-Valve Connector with Rubber Washer
  8. BidetHose

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Brondell Swash Select EM417 - Installation Parts - 2

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Brondell Swash Select EM417 - Installation Parts - 9

DO NOT PLUG THE PRODUCT IN WHILE THE UNIT IS UPSIDE DOWN

This may cause damage to the internal components.

WATCH OUR INSTALLATION VIDEO

Installation for all Swash products can be found online at brondell.com

CHECK BOLT SPREAD

This bidet seat can only be installed on toilets with a bolt hole spread of 5.25 - 7.45 in. (see Product Dimensions on page 7 for more information).

CHECK FOR TOP MOUNT INSTALLATION

If your fixture only has top-side access to the mounting bolts that hold the seat to the toilet, you will likely need to purchase the Swash Bidet Seat Top Mount Hardware Kit, found on brondell.com.

CHECK FOR A CONCEALED TOILET FILL VALVE

Many modern toilets have sleek designs intended to cover and camouflage plumbing connections, which make a standard Swash installation difficult or impossible. For this, we recommend using our Alternate Swash Bidet Seat T-valve, found on brondell.com.

CHECK WATER SUPPLY LINE

Check the line that connects the toilet tank to the water shut off valve. If it is a rigid pipe, you may need to purchase a flexible hose to replace it before installing the Swash. The length of the hose and the size of the connectors will vary.

RESIDUAL MOISTURE IS NORMAL

Every product is tested with pure water during production to ensure the highest quality and performance. It is normal to find a small amount of residual moisture on the product and in the reservoir and filter.

TOOLS

A Phillips head or standard screwdriver may be needed to remove the existing toilet seat and a standard wrench may be needed for tight water supply connections. Teflon tape can be helpful in creating a water-tight seal between plumbing connections.

Swash Installation

Please read these instructions carefully before installing the Swash. Failure to do so could result in flooding, leaking or damage to the product.

NOTE: Steps may vary by type of seat and toilet

  1. Existing Toilet Seat Removal

a. Lift hinge covers and use a screwdriver to remove the mounting bolts.
b. Remove the toilet seat. Keep for future use.

  1. Turn Off Water Supply Valve and Flush Toilet

a. Turn water valve off to stop the flow of water.
b. Flush toilet and hold down handle to completely empty tank.
c. Disconnect water supply hose from toilet tank. Do not disconnect from the water supply valve.

NOTES

  • You may wish to place a container under the tank to catch excess water.
  • Do not continue without completing the above steps.
  • Failure to do so could result in flooding, leaking or damage to the Swash.

  • Connect the top of the T-valve to the incoming water connection on the bottom of your toilet tank.

a. Ensure the rubber washer is placed inside the T-valve against the metal with the raised lip facing the toilet tank connection.
b. Install the T-valve with the rubber washer to the incoming water connection on the bottom of the toilet tank.

NOTES

  • The T-valve connects to the fill valve directly under your toilet tank - it does not connect at the wall.
  • Only connect to the cold toilet water supply line.
  • If your water supply line is rigid you may need to replace the water supply line before continuing.

  • Connect the water supply line coming from the wall to the bottom of the T-valve.

  • Install Mounting Plate for Standard Installation

a. Place mounting plate over mounting holes on toilet, rubber side facing down, arrow pointing to the toilet tank.
b. Place adjustable brackets flat side down in the center of the square opening in the mounting plate and insert mounting bolts through adjustable brackets and mounting holes. Be sure that the square mounting bolt head is even with sides of adjustable bracket.

Brondell Swash Select EM417 - NOTES - 1
Step 2c

Brondell Swash Select EM417 - NOTES - 2
Steps 3-4

Brondell Swash Select EM417 - NOTES - 3
Steps 5b-5c

Swash Installation

c. Slide rubber cone washer, flat washer, and then nut onto mounting bolts under the toilet bowl and tighten to keep mounting plate in place.

  1. Connect the Bidet Hose to the Seat

Connect the plastic side of the bidet hose to the water inlet. Hand-tighten to secure. Take care not to twist the bidet hose, excessively bend it, or strip the plastic screw threads when screwing the hose onto the bidet seat.

  1. Attach the Swash to the Mounting Plate

a. Set the Swash flat on the toilet bowl in front of the mounting plate, and slide seat onto plate until it is secure.

b. If the seat appears too short or too long for the toilet, adjust the mounting plate accordingly. To adjust the mounting plate, loosen the nuts underneath the toilet and slide seat forward or backwards as needed. Once the seat is lined up properly, tighten the nuts to hold in place.

  1. Connect the open end of the Bidet Hose to the T-valve.

NOTE: For those with mobility issues, we recommend our Swash 1400 or Swash 1000 bidet seats, as their mounting systems are engineered for the most secure transitions from wheelchairs or walkers.

  1. Turn On Water Supply

a. Open the main water supply valve slowly and check for leaks.

b. Wait 5 minutes, check again and, if there are no leaks, continue.

  1. Plug the Power Cord into an electrical outlet. Nozzle will extend and retract.

NOTE: Make sure to only use a grounded GFCI (Ground Fault Circuit Interrueter) electrical outlet. In the case of a short circuit, a grounded GFCI outlet may help prevent electric shock or injury.

Brondell Swash Select EM417 - Swash Installation - 1
Step 6

Brondell Swash Select EM417 - Swash Installation - 2
Step 7

Brondell Swash Select EM417 - Swash Installation - 3
Step 8

  1. Follow instructions on page 16 for using the Swash.

PRODUCT INSTALLATION

External Bidet Filter Installation

NOTE: Customers with hard water, well water, and softened water can extend the life of their bidet seat by purchasing and installing an external inline water filter to be used with the Swash. The bidet filter should be changed every six months, and can be purchased online at brondell.com.

  1. Turn Off Water Supply Valve and Flush Toilet.

a. Turn water valve off to stop the flow of water.
b. Flush toilet and hold down handle to completely empty tank.

  1. Disconnect the Bidet Hose from the T-valve.
  2. Connect the female end of the Swash Filter to the open T-valve connection.
  3. Connect the Bidet Hose to the male end of the Swash Filter.
  4. Turn the toilet water supply valve back on.

Brondell Swash Select EM417 - External Bidet Filter Installation - 1
Step 2

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Step 3

Brondell Swash Select EM417 - External Bidet Filter Installation - 3
Step 4

BL67 / EM417 Control Panel

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1. Stop Button

Stops all wash and dry functions currently operating.

2. Rear Wash / Move Button

Press once to initiate a rear wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

3. Front Wash / Move Button

Press once to initiate a front wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

4. Strong Wash / Move Button

Press once to initiate a strong wash. Press again to initiate nozzle oscillation (repetitive forward and backward nozzle movement).

5. Dry Button (EM417 model only)

Press once to initiate a two-minute Warm Air Dryer cycle.

6. Pulse Button

Pressing this button while a wash is running enables the water to repeatedly increase and decrease in pressure in a pulsating pattern.

7. Nozzle Position Buttons

Press the up and down arrow buttons to adjust the nozzle position forward and backward during a wash cycle.

8. Seat Temperature Button and Indicators

Press and release the Seat Temp button to adjust the seat temperature to one of four settings (Low: 93.2^ , Medium: 100.4^ , High: 107.6^ , and Off). Settings will be saved for the next use.

9. Nozzle Cleaning Button

Press this button to initiate Nozzle Cleaning when not sitting on the seat, or while seat sensor is deactivated. For more nozzle maintenance see page 20.

10. Eco Mode Button and Indicator

Press and release the Eco Mode button to select between two energy-saving options (Standard, High-Efficiency). See page 17 for more information.

11. Water Temperature Button and Indicators

Press and release the Water Temp button to adjust the outgoing water temperature to one of four settings (Low: 91.4^ , Medium: 96.8^ , High: 102.2^ , and Off). Settings will be saved for the next use.

12. Water Pressure and Dry Temperature Controls (Dryer on EM417 model only)

Press the "+" and "-" buttons to increase and decrease the outgoing water pressure to one of five settings. Pressing these buttons while the Warm Air Dryer is operating will adjust the drying temperature (EM417 model only). For Front Wash, Rear Wash and Dry, settings will be saved for next use. For Strong Wash, the highest pressure settings will default for all uses.

13. Gentle Mode Button

Press this button to initiate a two-minute gentle wash cycle followed by a two-minute dry cycle (EM417 model only). See page 16 for more information.

NOTE: The wash functions will not work unless the sensor in the seat detects someone sitting down (with the built-in skin conductivity sensor). To override the Seat Sensor, please see the instructions on page 17.

Prepare for Wash

Sit on the seat to ensure skin-to-seat contact on the Seat Sensor. Once contact is made the water pressure indicator lights will turn on.

Warm Water Wash

When ready to wash, press the Rear Wash, Front Wash, or Strong Wash button on the control panel one time to initiate a wash. The nozzle will self-clean, extend into the toilet bowl, spray for two minutes, turn off automatically, retract, and self-clean once again.

  1. Pressing the Rear Wash, Front Wash, or Strong Wash button a second time while the wash is running will cause the nozzle to oscillate forward and backward, providing a wider range of wash spray. Press again to cancel the Move function.
  2. While washing, users can adjust the water temperature, pressure, and nozzle position settings, as well as initiate the Pulse feature by following the notes on page 15.
  3. If you would like to stop the wash before the two-minute cycle ends, press the Stop button to discontinue water flow.
  4. After extended use the water may decrease in temperature if a Low, Medium, or High water temperature setting is selected. To regain warmer water, stop all wash functions for three minutes to allow the bidet to reheat the water.

Warm Air Dryer Function (EM417 model only)

Press the Dry button to activate the Warm Air Dryer. The dryer will run for two minutes and turn off automatically.

  1. While the air dryer is operating, users can adjust the dryer temperature to a comfortable level using the Dry Temp "+" and "- buttons. The dry temperature will be reflected on the five indicator LEDs.
  2. If you would like to stop the dryer before the two minutes has elapsed, press Stop.

Gentle Mode

All settings within Gentle Mode are 40% softer than standard wash modes. Once activated, gentle mode will begin a two-minute wash including:

Full nozzle extension
Water Pressure set to low
- Front Wash for one minute, Nozzle Oscillation for 30 seconds, then Pulse for 30 seconds

After the wash cycle is over, Gentle Mode will initiate a two minute Warm Air Dry cycle on Level Two (EM417 model only).

NOTE: While the Gentle Mode cycle is running, the Water Pressure setting is adjustable. Dryer settings are also adjustable during the Gentle Mode (EM417 model only).

Special Mode Operations

Eco Mode

In this mode, the water in the tank and the seat temperature can be reduced to one of two different energy-saving settings.

Standard Eco Mode: Press the Eco Mode button until the yellow indicator light is on for Low energy-saving, and the seat and water temperature will be heated to 89.6^ . Once a person sits on the bidet, the Swash will revert to the last seat and water temperature settings used. Press the Eco Mode button until there are no indicator lights on to deactivate Eco Mode.

High-Efficiency Eco Mode: Press the Eco Mode button until the green indicator light is on for High energy-saving, and the seat and water temperature will turn off when the bidet is not in use. Once a person sits on the bidet, the Swash will revert to the last seat and water temperature settings used. Press the Eco Mode button until there are no indicator lights on to deactivate Eco Mode.

Sitz Bath Mode

In Sitz Bath Mode, water pressure is switched to the lowest level regardless of the preset water pressure settings. To initiate Sitz Bath Mode, while in a front or rear wash cycle, press the Nozzle Cleaning button. Sitz Bath Mode will automatically run for five minutes. The Nozzle Cleaning LED on the side arm will light up indicating Sitz Bath Mode is on. To stop the Sitz Bath Mode before the end of the five-minute cycle, press the Nozzle Cleaning button.

Seat Sensor Override

  1. To activate the Seat Sensor Override, press and hold the Pulse button for four seconds. A beep will sound to indicate that the seat sensor has been turned off. If the Swash is in Silent Mode, there will not be a beep. The Nozzle Position and Water Pressure/Dry Temp lights will stay on as long as Seat Sensor Override is activated.
  2. To deactivate the Seat Sensor Override, press and hold the Pulse button for four seconds. Two beeps will sound and the Nozzle Position and Water Pressure/Dry Temp lights will turn off.

NOTES

  • Activation or deactivation of Seat Sensor Override is not possible when seated.
  • The Swash cannot be put into Silent Mode while Seat Sensor Override is activated.
  • Nozzle Cleaning function will not work when Seat Sensor Override is activated. To initiate Nozzle Cleaning you must first deactivate Seat Sensor Override.

Special Mode Operations

Activating/DeactivatingSilent Mode

  1. To activate Silent Mode, press and hold the " - " Water Pressure/Dry Temp button for four seconds. A beep will sound to indicate that Silent Mode has been activated.
  2. To deactivate Silent Mode, press and hold the " - " Water Pressure/Dry Temp button for four seconds. Two beeps will sound to indicate that Silent Mode has been deactivated.

Activating / Deactivating Nightlight

The Nightlight is activated at the factory by default.

  1. To deactivate the Nightlight, press and hold "+" for four seconds. This function cannot be performed while sitting on the seat.
  2. To activate the Nightlight, press and hold " ^+ " for four seconds. This function cannot be performed while sitting on the seat.

Sleep Mode

In Sleep Mode, the Swash essentially powers down. The Nightlight and the side arm lights, the seat heater and the water heater will turn off.

  1. To activate Sleep Mode, press and hold the Stop button for four seconds. The unit will power down.
  2. To awaken the Swash from Sleep Mode, press the Stop, Front, or Strong button.

Factory Default Reset

It is possible to reset the Swash to Factory Default settings.

To reset the Factory Default settings, press and hold the Stop button for ten seconds. A beep will sound at two seconds indicating the beginning of the reset process and another beep will sound at four seconds indicating the reset is activated.

Automatic Tank Draining

  1. To prevent stagnation, water in the warm water storage tank can be set to drain and refill itself if the seat hasn't been used in 48 hours.
  2. To program this feature, press "Stop" and "Water Temp." at the same time and hold buttons for four seconds.
BRONDELL SWASH ADVANCED BIDET SEAT
ModelBL67-EW, BL67-RW / EM417-EW, EM417-RW
Power Voltage120V / 60Hz
Max Power Consumption870W
Supply Water Pressure9.95 psi - 106.7 psi
DimensionsElongated: 18.5 in x 20.7 in x 5.7 in / Round: 18.5 in x 19.5 in x 5.7 in
BL67 Weight Elongated: 11.24 lbs / Round: 10.8 lbs
EM417 WeightElongated: 11.68 lbs / Round: 11.24 lbs
Incoming Water Temperature37.4°F - 104°F
Mesh Filter0.51 in x 0.44 in diameter
Seat Weight Limit330 lbs
Lid Weight Limit 160 lbs
WARM WATER WASHING DEVICE
Rear WashMaximum 0.8 L/min., automatic nozzle self-cleaning
Front WashMaximum 0.8 L/min., automatic nozzle self-cleaning
Strong WashMaximum 0.6 L/min., automatic nozzle self-cleaning
Standard TimeRear Wash: 2 minutes, Front Wash: 2 minutes, Strong Wash: 2 minutes
Water Pressure Control5 Levels
Water Temperature Control4 Levels: Off - incoming water temperature, Low - 91.4°F, Medium - 96.8°F, High - 102.2°F
Max Heater Power Consumption800W
Safety DevicesThermal Fuse, Thermostat, Water Level Sensor, Thermal Sensor, Bi-metal
HEATED SEAT
Seat Temperature Control4 Levels: Off - room temperature Low - 93.2°F, Medium - 100.4°F, High - 107.6°F
Max Heater Power Consumption55W
Safety DevicesThermostat, Thermal Fuse, Thermal Sensor, Seat Occupied Sensor
NOTE: The specifications listed above are subject to change without prior notice for reasons of improving the product performance.

Seat Cleaning & Removal, Nozzle Cleaning

Brondell Swash Select EM417 - Seat Cleaning & Removal, Nozzle Cleaning - 1

Unplug the Swash from the power source before cleaning or removing the seat.

Seat Cleaning & Removal

Use a soft, damp cloth and mild cleanser (such as dish soap, Simple Green or Windex) to wipe down the seat. DO NOT scrub or use harsh, abrasive products to clean the Swash. DO NOT use thinner, benzene, acidic chemicals, chloride, or hydrochloric acid detergent. This may result in corrosion to the metal parts or discoloration or scratches to the bidet body.

For a more thorough cleaning, you may remove the Swash. To remove the bidet, press the Quick Release button and slide the seat forward off of the mounting plate and toilet.

NOTE: Be cautious of leaving home and beauty products in contact with the bidet seat, the result of which can be irreversible discoloration. Most stains can be removed using a 1:1 mix of rubbing alcohol and water and a soft cloth or towel. However, some permanent stains are the result of substances left on the seat while the seat heater was activated. Be cautious of home and beauty products (including but not limited to various hair and air freshener sprays, lotions, body wash, skin tanners, body butters, and oils) that come in contact with the seat. Wash off any substances that come in contact with the seat as soon as possible. If necessary, replacement seat parts can be purchased through Brondell customer support.

Nozzle Cleaning

  1. Press the Nozzle Cleaning button on the control panel. The nozzle will extend into the toilet bowl and self-clean three times. The nozzle will stop cleaning and stay extended to allow for manual cleaning.
  2. Gently clean the nozzle manually with a soft cloth or toothbrush.
  3. Press the Nozzle Cleaning button again. The nozzle will self-clean three times and retract.

Brondell Swash Select EM417 - Nozzle Cleaning - 1
Step 2

NOTE: The Nozzle Cleaning function will not work if the seat is occupied, or if the Seat Sensor has been overridden.

Cleaning the Mesh Filter & Product Storage

Cleaning the Mesh Filter

Cleaning intervals will differ depending on use and water quality. It is recommended to check the filter at least once a year.

  1. Turn off the water supply and hold the toilet's flush lever down until all of the water has drained from the tank.
  2. Unplug the Swash, remove the bidet from the toilet, and disconnect the bidet hose. You may want to use a bucket to catch any dripping water from the bidet hose.

Brondell Swash Select EM417 - Cleaning the Mesh Filter - 1
Step 3

  1. Remove the Mesh Filter from the water inlet with a pair of tweezers or needle-nosed pliers.
  2. Clean the filter with a toothbrush while running it under tap water to effectively remove any foreign substances or build-up.
  3. Replace the Mesh Filter and carefully check that it is installed correctly. If improperly installed, it could result in the product leaking water.
  4. Reconnect the bidet hose and place the seat back on the toilet. Plug the cord back in, and turn the water supply back on.

Product Storage

Short Term Non-Use

If the product will not be used for more than a few weeks, you can simply unplug it. You may also consider shutting the water supply off at the wall for extra precaution.

Long Term Non-Use

If the product will not be used for an extended time (longer than four months), you should unplug the unit, shut the water supply off at the wall, and remove the Swash from the toilet. To remove the bidet, press the Quick Release button and slide the seat forward off of the mounting plate and toilet. Remove the bidet hose. To drain the Hot Water Heater, use a coin to unscrew the drain plug on the bottom of the bidet seat, turning the plug clockwise by 90 degrees towards "OPEN." Using your finger, gently release the plug from the body of the seat. When the water is completely drained, push the plug back in place and lock the drain plug into position.

Brondell Swash Select EM417 - Long Term Non-Use - 1

If the bidet appears to be operating abnormally, please review the troubleshooting tips before calling the Brondell Service Center as most issues are easily resolved with a few simple steps. If you are unable to resolve the issue after checking the following items, please call the Service Center at 888-542-3355, Mon-Fri, 9am-5pm PST, or email us at support@brondell.com.

Check before continuing:

  • Make sure the Swash is connected to power and that the outlet is working properly.
  • Make sure you check & test the reset button on the GFCI outlet (Standard 120V GFCI outlet).
  • Make sure the main water supply valve is open.
  • Make sure the seat is not in Standard or High-Efficiency Eco Mode.
  • Confirm there are no leaks from hoses or water supply.
  • Make sure Mesh Filter is clean and free of build up or debris (see maintenance section on page 21). After checking items above, refer to the following troubleshooting chart for additional solutions.

Problem Possible Cause(s) Solution(s)

The bidet seat is not working

  1. Bidet not plugged in

  2. Make sure the bidet is plugged in.

  3. Water supply valve not opened fully

  4. Check that the water supply valve at the wall is fully open.

  5. No power to Swash

  6. Check and reset GFCI outlet.

  7. The incoming water is too hot

  8. Ensure that the bidet seat is connected to the cold water supply.

  9. Not activating Seat Sensor

5a. Adjust sitting position to fully cover the Seat Sensor.

5b. Override the Seat Sensor (see page 17).

Product shuts off during use

  1. Washing time exceeded the cycle time

  2. The wash cycles run for two minutes. Press the wash button after the wash has finished to continue the wash cycle.

  3. Power failure

  4. Check and reset GFCI outlet.

  5. Not activating Seat Sensor

3a. Adjust sitting position to fully cover the Seat Sensor.

3b. Override the Seat Sensor (see page 17).

Nozzle does not function properly

  1. Nozzle is dirty

  2. Clean the nozzle (see page 20).

  3. Clogged filter

  4. Remove, clean, and reinstall mesh filter (see page 21).

  5. Water pressure is too low

  6. Check water supply valve at wall is fully open.

  7. External bidet filter

  8. If you have an external bidet filter, check and replace if necessary.

Problem Possible Cause(s) Solution(s)
Low water flow or spray pressure1. Clogged filter1. Remove, clean, and reinstall mesh filter (see maintenance section on page 21).
2. Water supply valve not opened fully2. Check that the water supply valve at wall is fully open.
3. Nozzle is dirty3. Clean the nozzle (see page 20).
4. External bidet filter4. If you have an external bidet filter, check and replace if necessary.
5. Pressure settings5a. Increase the water pressure settings.
5b. Check if connection hose is bent.
Water Temperature is low1. Water comes out cold1a. The Water temperature level is turned off or set to Low. Adjust temperature on control panel.
1b. Turn off High-Efficiency Eco Mode.
2. Water comes out lukewarm2. Turn off Standard Eco Mode.
3. Water starts out hot but decreases in temperature3. Warm water can be used for about 90 seconds at the Medium setting. Stop all wash functions to allow the heater to warm the water.
Wash features do not work or fail to spray1. Not activating Seat Sensor 1a.Adjust sitting position to fully cover the Seat Sensor.
1b. Override the Seat Sensor (see page 17).
Water (wash spray) not heated1. Water temperature set to off1. Make sure that the Water temperature setting is on.
2. Resettable fuse blown2. The bimetal resettable fuse may blow if the temperature exceeds over the normal level. The bidet will not work and show an error message until the bidet cools down.
3. Eco Mode set to High-Efficiency3. Turn Eco Mode off or change setting to Standard Eco Mode.
Water flows before or after use1. Water coming from nozzle1a. The water that comes out between the nozzle before or after a wash cycle is the self-clean cycle and is not a malfunction.
1b. Residual water may drip into the bowl for several seconds after a wash cycle or self-clean cycle, and is not a malfunction.
Water leaks from areas other than the nozzle1. Water leaking from the T-valve1. Make sure that the rubber gasket is inserted correctly into the T-valve (flat side down with lip pointing up towards the toilet tank connection) and firmly tighten the connector.
2. Water leaking from the bidet hose connection2. Make sure that the bidet hose is correctly connected and tight. Check any rubber washers and do not over tighten.
3. Water leaking from under the seat3. Check if there is anything between the mesh filter and bidet. Remove, clean, and reinstall mesh filter. Check if the filter is damaged (see maintenance section on page 21).
4. Water leaking from behind the seat4. Check the water tank plug in the back of the seat (see maintenance section under product storage and use on page 21).
Water Temp lights blinking1. Water supply not connected properly1. Make sure that the bidet hose is correctly connected and tight.
Seat is not heated 1. Seat temperature set to off1. Make sure that the Seat temperature setting is on.
2. Eco Mode set to High-Efficiency2. Turn Eco Mode off or change to Standard Eco Mode.

Warranty

Brondell products are backed by some of the most comprehensive warranties in the industry. Brondell warrants that all products (excluding consumable items) shall be free from defects in material and workmanship under normal use and service.

BL67, EM417 Residential One-Year Limited Warranty

100% Coverage of all parts and labor for the entire product (excluding consumable filters) for the first year from original date of purchase.

BL67, EM417 Commercial Warranty

Warranty period one year from original purchase date for all Brondell products. Warranties may not apply to products that are used for heavy commercial, hospital, or other high use non-residential applications.

Exclusions and Limitations

  1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This warranty is extended only to the ORIGINAL PURCHASER.
  2. BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. BRONDELL reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. BRONDELL will not charge for labor or parts in connection with warranty repairs for the first year from date of purchase on all products except those that may be subject to commercial use limitations.
  3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or re-installation of products. This warranty does NOT apply to:

  4. Damage or loss which occurs during shipment.

  5. Damage or loss sustained through any natural or man-made causes beyond the control of BRONDELL, including but not limited to fire, earthquake, floods, etc.
  6. Damage or loss resulting from sediments or foreign matter contained in a water system.
  7. Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment.
  8. Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance including damage caused by chlorine or chlorine related products
  9. Damage or loss resulting from electrical surges, electrical outages, lightning strikes, or other acts which are not the fault of Brondell or which the Product is not specified to tolerate.

  10. This warranty gives you specific legal rights. You may have other rights which vary from state to state. THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCurred BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTYES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

How to Obtain Service

To obtain repair service under this warranty, you must contact an authorized BRONDELL Service Center to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of the original receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the closest Brondell authorized service center along with the RMA number and proof of purchase.

To obtain the RMA number and locate the BRONDELL Service Center location nearest you, please call 1-888-542-3355, Mon-Fri, 9am-5pm PST.

brondell®

a healthy home experience

CONTACT:

Brondell, Inc.

PO Box 470085

San Francisco, CA 94147-0085

Email: support@brondell.com

Web: www.brondell.com

For questions, contact

Brondell Customer Service:

1-888-542-3355

Monday - Friday

9am - 5pm PST

MANUFACTURED BY:

Brondell, Inc.

PO Box 470085

San Francisco, CA 94147-0085

Made in Korea

Please retain receipt records for any warranty claims.

a healthy home experience

CONTACTAR:

Brondell, Inc.

PO Box 470085

San Francisco, CA 94147-0085

Email: support@brondell.com

Web: www.brondell.com

INSTALLATION DU PRODUIT

INSTALLATION DU PRODUIT

a healthy home experience

COORDONNEES :

Brondell, Inc.

PO Box 470085

San Francisco, CA 94147-0085 USA

Email: support@brondell.com

Web: www.brondell.com

a healthy home experience

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Product information

Brand : Brondell

Model : Swash Select EM417

Category : Toilet