Rosedale RD3 - Fireplace Napoleon - Free user manual and instructions

USER MANUAL Rosedale RD3 Napoleon

Interior view of a rustic wooden living room with stone wall, coffee table, and framed artwork (no visible text or symbols)

For indoor use only

SAFETY INFORMATION

! WARNING

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency, or the supplier.

APPLY SERIAL NUMBER LABEL FROM CARTON Serial No. XXXXXX000000 MODEL NO.

WARNING

• This appliance is hot when operated and can cause severe burns if contacted.
• Any changes to this appliance or its control can be dangerous and are prohibited.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury.
• Risk of fi re or asphyxiation do not operate appliance with fi xed glass removed.
• Do not connect 110 volts to the control valve.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal edges may be sharp.
• Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children, and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior to operating the appliance.
• The appliance is a vented gas-fi red appliance. Do not burn wood or other materials in the appliance.

• The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and liquids.

• Under no circumstances should this appliance be modified.

• This appliance must not be connected to a chimney fl ue pipe serving a separate solid fuel burning appliance.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
• Do not strike or slam shut the appliance glass door.
• When equipped with pressure relief doors, they must be kept closed while the appliance is operating to prevent exhaust fumes containing carbon monoxide, from entering into the home. Temperatures of the exhaust escaping through these openings can also cause the surrounding combustible materials to overheat and catch fire.
• Only doors / optional fronts certified with the unit are to be installed on the appliance.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.
• As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as well as having a carbon monoxide detector installed in the same area to defend you and your family against carbon monoxide.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a T.V. or other electronic components.
• A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed.
• If the barrier becomes damaged, the barrier shall be replaced with the manufacturer's barrier for this appliance.
• Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals including carbon dioxide, which are known to the State of California to cause birth defects or other reproduction harm. For more information, go to www.P65Warnings.ca.gov.

congratulations

4

1.0 getting to know your appliance 5

1.1 control access 6
1.2 rating plate location 6

2.0 operating your appliance 7

2.1 using your appliance 7
2.2 on/off components 7
2.3 F60 receiver installation 8

3.0 operation 9

4.0 clearances around fireplace 10

5.0 remote control layout 11

5.1 general transmitter layout 11
5.2 general transmitter layout 11

6.0 maintenance 12

6.1 care of glass 13
6.2 care of plated parts 13
6.3 safety barrier and glass door removal / installation 14

7.0 replacement parts 15

8.0 accessories 16

9.0 troubleshooting 17

10.0 warranty 18

This owner's manual is written for a complete series of fireplaces that have a variety of different features and specifications. Before reading this manual, be sure you know which model of fireplace that you have. This information will have been filled out by the installer on the following page and on the rating plate that is permanently attached to the fireplace (see "rating plate information" section).

This manual is for the:

• Rosedale™ Series (RD3 model)

If required, more detailed technical information is included in the fireplace installation manual.

The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves the right to change or modify any information within this manual at any time without notice. Changes, other than editorial are denoted by a vertical line in the margin.

Visit the Napoleon website for the most current version of your appliance's manual.

welcome

congratulations

Napoleon is proudly committed to your total home comfort. We are proud to say that our products continuously surpass industry standards and our inspiration is you! More than anything, we want you to feel confident in choosing Napoleon for your home. Our products are designed to provide that confidence and ensure that every Napoleon product is beyond compare.

Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance for your safety. This barrier must be installed.

Your Napoleon fireplace has been thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the quality product that you expect from Napoleon.

Dealer : Fill in your dealer information (or business card) and the appliance installation information below.

Dealer Information

Name of Dealer:

Dealer Location:

Dealer Phone:

Dealer E-mail:

Customer:

Customer Address: ____

Date of Installation:

Location of the appliance:

Installer:

Dealer: Business card location

Serial Number:

Model:

Natural Gas: □ RD3N

Propane: □ RD3P

1.0 getting to know your appliance

EN

The area above the fireplace opening including the safety barrier, barrier frame and the surface of the wall can get very hot during operation and should never be touched until the appliance is off and completely cooled.

! DANGER

Abstract graphic with flame and red circle elements (no text or symbols)

HOT GLASS WILL CAUSE BURNS.

DO NOT TOUCH GLASS UNTIL COOLED.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

Safety Barrier Glass Door Burner Vent Slide Pilot Rating Plate / Lighting Instructions Valve Gas Inlets (Front and Back)

getting to know your appliance

1.1 control access

Flame Height Adjust Gas Knob Push Button Ignitor Valve

1.2 rating plate location

This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

Center for the firebox is not used to use the firebox. CSA 220-3045 / 100M 275-64-3012 be tested before being installed. Certride is also known as the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of the power of 240 MΩ (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (240 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MΩ) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) (198 MOmega) VEENTED DECORATIVE GAS APPLIANCE: NOT A SOURCE OF HEAT, NOT INTENDED FOR USE AS A HEATING APPLIANCE, NOT FOR USE WITH SOLID PUEL APPAREL À GAS OFFICORATE À ÉVACUATION: NEST PAS UNE SOURCE DE CHAULUR, NEST PAS DESTINÉ À ÊTRE UTILISÉ COMME UN APPAREL DE CHAUFAGE, NE CONVENT PAS AUX COMBUSTIBLES SOLIDES. HOLD COOL STICE OR LIME DOGAGE CHAPES TO THE AIR LIME EYE POUT RIT UHALATION AND DUCT AND POUTED AVICIPIC CERTIFICATE AMOUNTED BY: APPAREL Warning: CCA 220-3045 / 100M 275-64-3012 be tested under the firebox. AVERTISSEMENT: Hg. de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de lauree de laureae Central Number / No. de Série : 33/06/20 WATER KISSUE : 33/06/20 MODEL / MODELE : 33/06/20 Model / MODELE : 33/06/20 MOUNTED BY : 33/06/20 Pulsar Proveurant : 33/06/20 Pulsar Proveurant - 33/06/20 Power Supply / Power Supply : 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/06/20 Power Supply / Power Supply - 33/MMA Steel Ltd. C4 Houston Steel Co., Ltd. 1547-557-5575. Created under the firebox.

note:

The rating plate must remain with the appliance at all times. It must not be removed.

2.0 operating your appliance

EN

When operating your appliance for the first time, there is a required burn-in process that cures materials used to manufacture the fireplace that may emit both vapors and an odor. These are normal when operating a new appliance for the first time. Ensure adequate air circulation is provided during burn-in process, if this was not completed by the installer during installation.

2.1 using your appliance

To turn the appliance on:

1. Turn the gas knob to "PILOT".
2. Depress slightly and hold gas knob while lighting the pilot with the push button ignitor. Keep knob depressed for one minute then release.
3. With the pilot lit, depress knob and turn gas knob counter clockwise to "ON".
4. Turn the appliance on using the remote control or wall switch (see below).
5. When used for the first time, if the burn-in process was not completed by the installer; run appliance continuously for 4 hours (burn-in).
6. Turn the appliance off. Wait until appliance is completely cool before moving to the next step.
7. Remove the safety barrier and firebox glass door. Clean firebox glass door (see "maintenance" section).
8. Replace firebox glass door and safety barrier.

For more detailed information, see your installation manual or contact your authorized dealer.

2.2 on/off components

Simple line drawing of a vertical rectangular object with two circular symbols on the top (no text or labels)

On/Off Switch (Not supplied)

88 88 MCC

Remote Control (Supplied)

Battery Backup / Remote Receiver (Supplied)

Batteries must be disposed of according to the local laws and regulations. Some batteries may be recycled, and may be accepted for disposal at your local recycling center. Check with your municipality for recycling instructions.

EN

operating your appliance

2.3 F60 receiver installation

1. Remove the safety barrier and glass door (see "safety barrier & door removal / installation" section).
2. Remove the film from the back of the adhesive on the receiver (F60). Adhere the receiver to the base of the firebox shell underneath the heat shield.

F60 remote control

note:

This appliance is equipped with a 7 day pilot system. If there is no call for heat within a 7 day period, the pilot will shut down and will need to be manually reset. The timer resets every time there is a call for heat during a 7 day period.

WARNING

• If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
• If applicable, always light the pilot whether for the first time or if the gas supply has run out with the glass door opened or removed.

Ensure that a continuous gas flow is at the burner before installing the door. When lit for the first time, the appliance will emit an odor for a few hours. This is a normal temporary condition caused by the “burn-in” of paints and lubricants used in the manufacturing process and will not occur again. After extended periods of non-operation such as following a vacation or a warm weather season, the appliance may emit a slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In both cases, open a window to sufficiently ventilate the room.

For vent free appliances ONLY: if the appliance shuts off, do not relight until you provide fresh air. If appliance keeps shutting off, have it serviced. Keep burner and control compartment clean.

FOR YOUR SAFETY READ BEFORE LIGHTING

• Do not turn on if children or other at risk individuals are near the appliance.
• This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly.
• Before operating, smell all around the appliance area for gas and next to the floor because some gas is heavier than air and will settle on the floor.
• Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in a fire or explosion.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been underwater.

WHAT TO DO IF YOU SMELL GAS

• Turn off all gas to the appliance.
• Open windows.
• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building

• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the fire department.

LIGHTING INSTRUCTIONS

note:

When lighting and re-lighting, the gas knob cannot be turned from pilot to off unless the knob is depressed.

A. Stop! Read the above safety information on this label.
B. Remove batteries from the transmitter and set thermostat to lowest setting, if equipped.
C. Turn off all electrical power to the appliance.
D. Open the glass door, if equipped.
E. Turn the gas knob clockwise ↗ to the "OFF" position.

F. Wait five (5) minutes to clear out any gas. If you smell gas including near the floor, STOP! Follow the instructions above in the "WHAT TO DO IF YOU SMELL GAS" section. If you don't smell gas; close the glass door and go to the next step.

G. If the appliance is equipped with flame adjustment valve turn clockwise to "OFF".

H. Turn gas knob counter-clockwise to the "PILOT" position. (If the appliance is equipped with an "ON/OFF" switch, ensure it is in the "ON" position.

I. Depress and hold gas knob while lighting the pilot with the push button ignitor. Keep knob fully depressed for one minute, then release. If pilot does not continue to burn, repeat steps E through I.

J. With pilot lit, turn gas knob counter-clockwise ↩ to the "ON" position.

K. If equipped with the flame adjustment valve, push and turn the knob to high.

L. Turn on all electrical power to the appliance and re-install the batteries into the transmitter, if equipped. Set thermostat to desired setting, if equipped.

TO TURN OFF GAS

A. Set thermostat to desired setting, if equipped.
B. Turn off all electrical power to the appliance if service is to be performed.
C. Push in gas knob slightly and turn clockwise ↗ to the "OFF" position. Do not force.

WARNING

- Your appliance, gas/electrical connections, venting and various key components are hidden behind the wall. It is critical that no screws penetrate these components. Failure to follow instructions may cause improper operation, damage, personal injury or fire. Always use a stud finder and only screw into studs.

Without making adequate provisions to account for the heat, the temperatures above the fireplace will be hot, making it unsuitable for mounting a TV or other objects sensitive to heat without risk of damage.

Installing a mantel between this appliance and electronics or other materials that may be sensitive to heat will reduce the effect of direct heat on them.

The size and material of the mantel will affect the allowable clearance above your fireplace and incorrect placement could become a fire hazard. Consult your installation manual and/or authorized dealer for more information before mounting a mantel, a shelf or any other object above your appliance.

Your fireplace, gas/electrical connections and vent are hidden directly behind the finished wall. Great care should be taken to avoid screwing or nailing into these components. Always use a stud finder to determine stud location and only screw into studs.

Do not screw into the area around the fireplace opening as some of your appliance may be hidden behind the finished wall. Refer to your installation manual and/or contact your local dealer for more information.

Fireplaces generate radiant heat. Do not put objects in front of the appliance (minimum distance of 4 feet [1.21m]).

WARNING

The area above a fireplace gets hot. Combustible objects or materials must never be placed in this area. For minimum clearances, refer to installation manual or your authorized dealer.

Diagram for illustrative purposes only. Actual appliance may appear different than shown.

5.0 remote control layout

EN

5.1 general transmitter layout

The receiver switch must be in the REMOTE position for the transmitter to function. This remote system operates using radio frequency signals sent by the transmitter to the receiver. It is recommended that the distance between the transmitter and receiver never exceeds 20' and 10' if the receiver is located within the fireplace's outer or inner cavity surrounding an insert. Low batteries will also affect operational distance.

LCD DISPLAY SIGNAL INDICATOR THERMOSTAT BULB THERMOSTAT SET TEMPERATURE CHILD-PROOF FUNCTION INDICATOR ON / OFF BUTTON UP BUTTON ROOM TEMPERATURE 88 °C F ON OFF TEMPERATURE INDICATOR FLAME INDICATOR LOW BATTERY INDICATOR THERMOSTAT BUTTON DOWN BUTTON

5.2 general transmitter layout

Remove the battery cover on the back of the transmitter to expose the ^ C / ^ F dip switch. Move the dip switch to your desired temperature mode.

Selected temperature mode will appear in the top right corner beside the room temperature.

TRANSMITTER REAR VIEW

WARNING

• Turn off the gas and electrical power before servicing the appliance.
• Appliance may be hot. Do not service until appliance has cooled.
• Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.
• This appliance and its venting system should be inspected before use and at least annually by a qualified service person.
• The flow of combustion and ventilation air must not be obstructed.

For qualified technicians only:

DOS

• Clean your safety barrier regularly to prevent the build up of excessive lint/dust from carpeting, pet hair, etc. Simply vacuum using the brush attachment.
  • Always use ammonia-free glass cleaners.
• Service your appliance annually and/or as required. Service must be conducted by a qualified technician.
• Keep your appliance area clear and free of combustible materials, gasoline, or other flammable vapors and liquids.
• Check to see that the burner ignites completely on all openings when turned on. A 5 to 10 second total light-up period is satisfactory. Service as required.

DON'TS

• Attempt to service the electrical or gas components. Contact a qualified technician.
• Use excessive force.
• Use abrasive cleaners on glass.
• Paint the pilot assembly.
• Place objects too close to the fireplace opening.

note:

For any questions and/or concerns regarding your appliance, maintenance and service, please contact your authorized dealer.

6.1 care of glass

WARNING

- Do not clean glass when hot! Do not use abrasive cleaners to clean glass.

Firebox Glass Door :

Do not use ammonia-based cleaners.

Buff lightly with a clean dry soft cloth to remove accumulated dust or fingerprints. Clean both sides of the glass after the first 4 hours of operation with an ammonia-free glass cleaner.

note:

Vinegar-based glass cleaners have demonstrated an ability to provide a clean, streak free glass surface.

Thereafter, clean as required. If the glass is not kept clean permanent discoloration and / or blemishes may result. Contact your local authorized dealer / distributor for complete cleaning instructions.

Razor blades, steel wool, or other metallic objects must not be used on both surfaces of the glass. Doing so can remove a thin layer of metal from the razor blades, steel wool, or other metallic objects that may then be deposited onto the coating. This can result in a discoloured stain or scratch-like mark. More importantly, this can scratch the glass surface, thereby reducing its strength.

Do not operate the appliance with broken glass, as leakage of fl ue gases may result.

Contact your local authorized dealer / distributor for complete cleaning instructions.

If the glass should ever crack or break while the fi re is burning, do not open the door until the fi re is out. Do not operate the appliance until the glass has been replaced. Contact you local authorized dealer / distributor for replacement parts. DO NOT SUBSTITUTE MATERIALS.

Replacement glass/frame assembly shall be replaced as a complete unit as supplied by the appliance manufacturer.

This appliance is factory equipped with ceramic glass. Use only replacement parts as supplied by the appliance manufacturer. DO NOT SUBSTITUTE MATERIALS.

6.2 care of plated parts

If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated surfaces before operating the appliance for the fi rst time. Use an ammonia-free or vinegar-based cleaner and a towel to clean. If not cleaned properly before operating for the fi rst time, the marks can cause permanent blemishes on the plating. After the plating is cured, the fi ngerprints and oils will not affect the fi nish and little maintenance is required, just wipe clean as needed. Prolonged high temperature burning with the door ajar may cause discolouration on plated parts.

note:

The protective wrap on plated parts is best removed when the assembly is at room temperature but this can be improved if the assembly is warmed (i.e. using a hair dryer or similar heat source).

6.3 safety barrier and glass door removal / installation

WARNING

• Glass may be hot. Do not touch glass until cooled.
- If equipped with door latches that are part of a safety system, they must be properly engaged. Do not operate the appliance with latches disengaged.
- Facing and/or fi nishing materials must not interfere with air flow through air openings, louvre openings, operation of louvres, or doors/access for service. Observe all clearances when applying combustible materials.
- Before door is removed, turn the appliance off and wait until appliance is cool to the touch. Doors are heavy and fragile so handle with care.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance and must be installed.

1. Before the glass door can be removed, the safety barrier must be removed. Lift the safety barrier from the 4 tabs, tilt the top forward, and remove from the appliance (Fig. 3-1).
2. Release the top left and right door latches, located at the top of the door (Fig. 3-2). Tilt forward and lift from slots.
3. Reverse these steps to re-install the safety barrier and glass door. Ensure safety barrier is installed, correctly.

Technical diagram of an electronic device showing internal components with labeled parts A and B, including a magnified inset view.

Fig. 3-1

note:

If applicable, the optional front must be removed to allow the door to be opened or closed.

Technical diagram of an appliance internal structure with labeled components A and B, showing internal components and assembly steps.

Fig. 3-2

WARNING

- Failure to position the parts in accordance with this manual or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.

Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor.

For warranty replacement parts, a photocopy of the original invoice will be required to honour the claim.

When ordering replacement parts always give the following information:

• Model & Serial Number of appliance
• Installation date of appliance
- Part number
• Description of part
- Finish

For service parts, see your Installation manual.

Ref.	Part # Description Stocked
1 W0	10-10005167 3 Sided Backer Assembly - Black
2 W0	10-10006314 4 Sided Backer Assembly - Black
3 W7	15-10006535 4 Sided Backer Trim - Black
4 W0	10-10006316 Traditional Trim Assembly
5 W0	10-10007240 4 Sided 2" Trim Assembly
6 W0	10-10006529 Riser Box
7 DBPRD3NS Newport Decorative Brick Panel Standard
8 DBPRD3WS Westminster Decorative Brick Panel Standard
9 PRPRD3 Mirro-Flame Porcelain		Panels
10 OLKRD3 Oak Log Kit
11 BLKRD3 Birch Log Kit

symptom problem solution

Flame is a blue, lazy, transparent flame.	Blockage in vent. Remove blockage. In really cold conditions, ice buildup may occur on the terminal and should be removed as required.
White / grey film forms on glass.	Sulphur from fuel is being deposited on glass, logs, or surfaces.	Clean the glass with a recommended fireplace glass cleaner.DO NOT CLEAN GLASS WHEN HOT.If sulphur deposits are not cleaned off regularly, the glass may become permanently marked.
Exhaust fumes smelled in room, headaches.	Appliance may be leaking exhaust fumes into the room.	Check firebox glass door was properly reinstalled after cleaning.If not, turn off appliance. Contact a qualified technician.
Pilot will not light.Makes noise with no spark at pilot burner (El only).	No signal from remote with no pilot ignition.	Reprogram receiver code.Replace battery holder (including switch), if applicable.
Pilot sparks but will not light.	Gas supply. Check if the ball valve on the gas supply line is openContact a qualified technician.
	Out of propane gas. Fill the tank.
Battery holder (including switch) is in “OFF” position; burner comes on.	Battery holder (including wall switch) mounted upside down.	Reverse.
	Battery holder (including switch) and/or wire is grounding.	Replace.Check for ground (short); repair ground or replace wire.
	Faulty wire. Replace.
Remote control and/or battery holder (including switch) is not functioning properly.	Remote control will not light the appliance.	Expected behaviour. The remote control will only activate the appliance after pilot ignition. Once lit with gas knob in the “ON” position, the remote will turn the appliance’s main burner on, off, and control the thermostat (see “using your appliance” section in this manual).
	Battery holder (including switch) or remote has low battery.	Replace batteries.
	Error with synchronizing. Reset battery holder (including switch) and remote control.
	Remote too far away from battery holder (including switch).	Refer to “wiring diagram” section in the Installation manual.
Flames are very aggressive.	Door is open. Ensure door is closed properly. If not resolved, contact a qualified technician.
Appliance won’t perform any functions.	No power to the system. Check breaker to verify it’s in the “ON” position.
	Battery holder (including switch) in wrong position (if equipped).	Verify that the 3 position switch on the battery holder (including switch) is in the remote position (middle).
	Battery holder, battery holder (including switch) and/or remote control is not operational.	Check battery power and orientation.
Appliance keeps shutting off.	High limit switch has tripped. Your appliance (varies by model) is fitted with a safety switch that shuts your appliance off in the event that your fireplace and/or enclosure are reaching unsafe operating temperatures.Contact a qualified technician.

Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management System.

Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. The complete appliance is again thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from Napoleon.

Napoleon Gas Appliance President's Lifetime Limited Warranty

The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets and pilot assemblies.*
Labour related to warranty repair is covered free of charge during the first year (labour warranty is not applicable for the Gas Log Sets). Repair work, however, requires the prior approval of an authorized company official. Labour costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer.
* Construction of models vary. Warranty applies only to components included with your specific appliance.

Conditions and Limitations

Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the following conditions and limitations:

Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized service technician or contractor qualified and authorized installer, service agency or supplier. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the first year, with respect to this President's Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

After the first year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President's Lifetime Limited Warranty, Napoleon's responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages. This warranty defines the obligations and liability of Napoleon with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to this product, its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-firing, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting configurations, insufficient makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon.

During the first 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation. The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping and other related charges are not covered by this warranty.

All specifications and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered trademark of Wolf Steel Ltd.

NAPOLEON CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS

Modern living room interior featuring a dark gas stove with visible flames and a wooden backrest (no text or symbols)

Exterior view of a modern stainless steel grill with open doors, surrounded by residential houses and stone pavement (no signage or text visible)

Interior view of a modern kitchen with a washing machine and laundry cabinet (no visible text or symbols)

24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8

214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8

103 Miller Drive, Crittenden, Kentucky, USA 41030

De Riemsdijk 22, 4004 LC Tiel, The Netherlands

Phone: [phone]

napoleon.com

Interior view of a rustic wooden living room with stone fireplace, framed artwork, and large windows (no visible text or symbols)

CONSIGNES DE SÉCURITÉ

Cited in Canada and American Nations, Canada: CSA 2.20-XXX / ANSI 2.50-XXXX for Verified Decorative Gas Appliances Used by Canadian House, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus Vented decorative gas appliances Cured in Canada and American Nations, Canada: CSA 2.20-XXXX / ANSI 2.50-XXXX for Verified Decorative Gas Appliances Used by Canadian House, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canada Energy Untreated Energy Utilities Vented decorative gas appliances Used by Canadian House, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canadian bus, Canada Vented decorative gas appliances: NOT A SOURCE OF HEAT, NOT INTENDED FOR USE AS A HEATING APPLIANCE. NOT FOR USE WITH SOLID FUEL APPAREL À GAZ DECORATIF À ÉVACUATION: NEST PAS UNI SOURCE DE CHALEUR; NEST PAS DESTINÉ À ÊTRE UTILISÉ COMME UN APPAREL DE CHAUFFAGE; NE CONVENT PAS AUX COMBUSTIBLES SOLIDES. FOR USE WITH GLASS DOORS CERTIFIED WITH THIS APPLIANCE ONLY. YOUR INFORMATION ENGLISHLY ABOUT THE POURCH ON CAPSIC CERTIFIES AVEC L'APPAREL. For use with solar panels which are at all time, the range is 100% to 300% (with 100% to 300%) WARNING: Not sure that the product is not suitable for any other type of use. AVERTISSEMENT: It is just a free price for sale or purchase of a single price point. Auction of the price is 100% to 300% (with 100% to 300%) Auction of the price is 100% to 300% (with 100% to 300%) Auction of the price is 100% to 300% (with 100% to 300%) Auction of the price is 100% to 300% (with 100% to 300%) Auction of the price is not equal to 100% (with 100% to 300%) Auction of the price is not equal to 300% (with 100% to 300%) Auction of the price is not equal to 500% (with 100% to 300%) Auction of the price is not equal to 100% (with 100% to 300%) Auction of the price is not equal to 250% (with 100% to 300%) Auction of the price is not equal to 500% (with 100% to 300%) Auction of the price is not equal to 100% (with 100% to 300%) Auction of the price is not equal to 250% (with 100% to 300%)

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Simple line drawing of a vertical rectangular object with two circular symbols at the top (no text or labels)

INSTRUCTIONS D'ALLUMAGE:

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Technical diagram of a computer rack with labeled components A and B, showing internal structure and assembly.

Fig. 3-1

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Technical diagram of an electronic device showing internal components and labeled parts (A, B, C) with directional arrows indicating assembly or connection.

Fig. 3-2

7.0 piècesreplacehærgs

AVERTISSEMENT

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Modern living room interior featuring a dark fire extinguisher on a white wall, with wooden paneling and a coffee table in the foreground (no visible text or symbols)

Exterior view of a modern stainless steel grill with open doors, situated in front of residential houses and stone walls (no signage or text visible)

Interior view of a modern kitchen with a washing machine and a large laundry cabinet (no visible text or symbols)

24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8

214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8

103 Miller Drive, Crittenden, Kentucky, USA 41030