Velaire Slim - Cooker Klarstein - Free user manual and instructions

USER MANUAL Velaire Slim Klarstein

COOKINGCO COOKINGCO KINGCOOKING KINGCOOKING COOKINGCO KINGCOOKING KINGCOOKING KINGCOOKING

KLARSTEIN

www.klarstein.com

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INHALT

Produktdatenblatt 4

Disposal Considerations 31

Manufacturer & Importer (UK) 31

English 33

Español 59

Français 87

Italiano 115

TECHNISCHE DATEN

Pure electrical circuit lines without any symbols

B 5 6 7 8 1 2 3 4 - 9 + 9 ① ② ③ ④

A B C D F G E >2cm

Diagram showing two hand positions on a line with checkmark and cross symbols, likely indicating correct and incorrect states.

Simple line drawing of a cooking pot with a U-shaped magnet attached (no text or symbols)

Three identical cooking pots with crossed-out X marks, shown in a row (no text or symbols)

Four identical cooking pots with crossed-out X marks, shown in sequence (no text or symbols)

Diagram showing two cooking pots with crossed arrows indicating opposing directions, likely representing heating or cooking resistance.

Symbol of a trash bin with crossed lines and a horizontal bar below (no text or labels)

Berlin Brands Group UK Limited

35 Ballards Lane

London, N3 1XW

United Kingdom

Kontakt: [e-mail]

Dear Customer,

Congratulations on purchasing this device. Please read the following instructions carefully and follow them to prevent possible damages. We assume no liability for damage caused by disregard of the instructions and improper use. Scan the QR code to get access to the latest user manual and more product information.

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CONTENTS

Product Data Sheet 34

Safety Instructions 35

Operating Principle 38

Product Overview 39

Installation 40

Operation 45

Device Protection 50

Cooking Guidelines 51

Care and Cleaning 53

Troubleshooting 55

Disposal Considerations 58

Manufacturer & Importer (UK) 58

TECHNICAL DATA

Item number 10047417
Power supply 220-240	V ~ 50 Hz
Total output 5500 W

PRODUCT DATA SHEET

	Symbol Value Unit
Model identification 10	047417
Type of hob Built-In Hob
Number of cooking zones and/or areas		3
Heating technology (induction cooking zones and cooking areas, radiant cooking zones, solid plates)	Induction cooking zone
For circular cooking zones or area: diameter of useful surface area per electric heated cooking zone, rounded to the nearest 5 mm	∅	Left Center Rear	18 14 18	cm
For non-circular cooking zones or areas: length and width of useful surface area per electric heated cooking zone or area, rounded to the nearest 5 mm	L W			cm
Energy consumption per cooking zone or area calculated per kg	EC Electric Cooking Hob	Left Center Rear	184 189 184	Wh/kg
Energy consumption for the hob calculated per kg	EC Electric Cooking Hob	186 Wh/kg

SAFETY INSTRUCTIONS

Electrical Shock Hazard

• Disconnect the device from the power supply before any maintenance or repairs are carried out on the device.
• Connection to a good earth wiring system is essential and mandatory.
• Alterations to the domestic wiring system must only be made by a qualified electrician. Failure to follow this advice may result in electrical shock or death.

CAUTION

Risk of injury! Panel edges are sharp. Failure to use caution could result in injury or cuts.

General Instructions

• Read these instructions carefully before installing or using this appliance.
• No combustible material or products should be placed on this appliance at any time.
• Please make this information available to the person responsible for installing the appliance as it could reduce your installation costs.
• In order to avoid a hazard, this appliance must be installed according to these instructions for installation.
• This appliance is to be properly installed and earthed only by a suitably qualified person.
• This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
• Failure to install the appliance correctly could invalidate any warranty or liability claims.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING

Risk of electric shock! To reduce the risk of electric shock, switch off the appliance immediately if the surface (hob surface made of glass ceramic or similar material that protects live parts) is cracked.

• Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
• Do not use a steam cleaner to clean your cooktop.
• The appliance is not intended to be operated by means of an external timer or separate remote-control system.
• The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
• Never leave the appliance unattended while cooking, as cooking with oil or fat in particular can be dangerous and result in the outbreak of a fire. Never try to extinguish a grease fire with water! Instead, switch off the appliance and cover the flame with a fire blanket or a pot lid.

WARNING

Risk of fire! Do not store other items on the cooking surfaces, except pans and pots.

Electrical Shock Hazard

• Do not cook on a broken or cracked cooktop. If the cooktop surface should break or crack, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
• Switch the cooktop off at the wall before cleaning or maintenance. Failure to follow this advice may result in electrical shock or death.

Health Hazard

• This appliance complies with electromagnetic safety standards. However, persons with cardiac pacemakers or other electrical implants (such as insulin pumps) must consult with their doctor or implant manufacturer before using this appliance to make sure that their implants will not be affected by the electromagnetic field.
• Failure to follow this advice may result in death.

CAUTION

Risk of burns! During use, accessible parts of this appliance will become hot enough to cause burns. Do not let your body, clothing or any item other than suitable cookware contact the Induction glass until the surface is cool.

• Keep children away.
• Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking zones that are on.
• Keep handles out of reach of children.
• Failure to follow this advice could result in burns and scalds.

WARNING

Risk of injury! The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children. Failure to use caution could result in injury or cuts.

General Instructions

• Never leave the appliance unattended when in use. Boil over can cause smoking and greasy spill overs that may ignite.
• Never use your appliance as a work or storage surface.
• Never leave any objects or utensils on the appliance.
• Do not place or leave any magnetisable objects (e.g. credit cards, memory cards) or electronic devices (e.g. computers, MP3 players) near the appliance, as they may be affected by its electromagnetic field.
• Never use your appliance for warming or heating the room.
  • After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls).
• Do not rely on the pan detection feature to turn off the cooking zones when removing the pans.
• Do not allow children to play with the appliance or sit, stand, or climb on it.
• Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use.
• Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
• Do not place or drop heavy objects on your cooktop.
• Do not stand on your cooktop.
• Do not use pans with jagged edges or drag pans across the Induction glass surface as this can scratch the glass.
• Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the Induction glass.
• This appliance is intended to be used in household and similar applications such as:

- staff kitchen areas in shops,

• offices and other working environments;
• farm houses;
• by clients in hotels, motels and other residential type environments and

• bed and breakfast type environments.

• The appliance and its accessible parts become hot during use.

• Care should be taken to avoid touching heating elements.
  • Children less than 8 years of age shall be kept away unless continuously supervised.

OPERATING PRINCIPLE

Induction cooking is a safe, advanced, efficient, and economical cooking technology. It works by electromagnetic vibrations generating heat directly in the pan, rather than indirectly through heating the glass surface. The glass becomes hot only because the pan eventually warms it up.

Iron pot Magnetic circuit Ceramic glass plate Induction coil Induced currents

PRODUCT OVERVIEW

EN

Pure electrical circuit lines without any symbols

B 5 6 7 8 1 2 3 4 - 9 + 9 ① ② ③ ④

1	Bottom left heat control function	6 Heat intensity slider control
2	Top center heat control function	7 ON/OFF
3	Bottom right heat control function	8 Keylock
4 Timer 9 Power/ Timer regulator key
5 Boost

INSTALLATION

Selection of installation equipment

Cut out the work surface according to the sizes shown in the drawing. For the purpose of installation and use, a minimum of 5 cm space shall be preserved around the hole. Be sure the thickness of the work surface is at least 25 mm. Please select heat-resistant and insulated work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat radiation from the hotplate. As shown below.

Note: The safety distance between the sides of the hob and the inner surfaces of the worktop should be at least 3 mm.

L W H D Rear Wall X B X A X Seal Front edge of worktop

Note: The dimensions given in the table are "mm".

LWH		DABX
803	403	62	56770	370 min.	50

The hob has a special seal which prevents liquid from entering the cabinet. Follow these instructions in order to correctly apply this seal: Detach the seals from their backing. Turn the hob over and correctly position the seal under the edge of the hob so that the outer part of the seal perfectly matches the outer edge of the hob. Fix the seal to the hob evenly and securely, pressing it firmly in place. Under any circumstances, make sure the Induction cooker hob is well ventilated and the air inlet and outlet are not blocked. Ensure the induction cooker hob is in good working state.

Note: The safety distance between the hotplate and the cupboard above the hotplate should be at least 600 mm.

A B C D F G E >2cm

Note: The dimensions given in the table are "mm".

A B C	D E F G
600 min.	50 min. 20	Air intake	Air exit ≥ 5 mm	>35 <50mm

Before Installing the Hob

Make sure that:

• The work surface is square and level, and no structural members interfere with space requirements.
• The work surface is made of a heat-resistant and insulated material.
• If the hob is installed above an oven, the oven has a built-in cooling fan.
• The installation will comply with all clearance requirements and applicable standards and regulations.
• A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
• The isolating switch must be of an approved type and provide a 3 mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
• The isolating switch will be easily accessible to the customer with the hob installed.
• You consult local building authorities and by-laws if in doubt regarding installation
• You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.

After Installing the Hob

Make sure that:

• The power supply cable is not accessible through cupboard doors or drawers.
• There is adequate flow of fresh air from outside the cabinet to the base of the hob.
• If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
• The isolating switch is easily accessible by the customer.

Locating the fixing brackets

The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.

brackets OR

After installation, secure the hob to the worktop by screwing the 4 brackets to the underside of the hob (see illustration).

Cautions

WARNING

Risk of injury! The induction hotplate must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.

• The hob will not be installed directly above a dishwasher, fridge, freezer, washing machine or clothes dryer, as the humidity may damage the hob electronics.
• The induction hotplate shall be installed such that better heat radiation can be ensured to enhance its reliability.
• The wall and induced heating zone above the table surface shall withstand heat.
• To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
• A steam cleaner is not to be used.

Connecting the Hob to the Mains Power Supply

WARNING

Risk of injury! This hob must be connected to the mains power supply only by a suitably qualified person.

Before connecting the hob to the mains power supply, check that:

• The domestic wiring system is suitable for the power drawn by the hob.
• The voltage corresponds to the value given in the rating plate
• The power supply cable sections can withstand the load specified on the rating plate.

To connect the hob to the mains power supply, do not use adapters, reducers, or branching devices, as they can cause overheating and fire. The power supply cable must not touch any hot parts and must be positioned so that its temperature will not exceed 75 °C at any point.

Note: Check with an electrician whether the domestic wiring system is suitable without alterations. Any alterations must only be made by a qualified electrician.

PE 220-240V N L Yellow/Green Blue Brown

• If the cable is damaged or to be replaced, the operation must be carried out the by after-sale agent with dedicated tools to avoid any accidents.
• If the appliance is being connected directly to the mains an omnipolar circuit-breaker must be installed with a minimum opening of 3 mm between contacts.
• The installer must ensure that the correct electrical connection has been made and that it is compliant with safety regulations.
• The cable must not be bent or compressed.
• The cable must be checked regularly and replaced by authorised technicians only.

OPERATION

Touch Controls

• The controls respond to touch, so you don't need to apply any pressure.
• Use the ball of your finger, not its tip.
• You will hear a beep each time a touch is registered.
• Make sure the controls are always clean, dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.

Diagram showing two hand positions on a line with checkmark and cross symbols, likely indicating correct and incorrect states.

Choosing the right Cookware

Note: Only use cookware with a base suitable for induction cooking. Look for the induction symbol on the packaging or on the bottom of the pan.

You can check whether your cookware is suitable by carrying out a magnet test. Move a magnet towards the base of the pan. If it is attracted, the pan is suitable for induction.

Simple line drawing of a cooking pot with a U-shaped magnet attached (no text or symbols)

If you do not have a magnet:

1. Put some water in the pan you want to check.
2. If does not flash in the display and the water is heating, the pan is suitable.

Cookware made from the following materials is not suitable: pure stainless steel, aluminium or copper without a magnetic base, glass, wood, porcelain, ceramic, and earthenware. Do not use cookware with jagged edges or a curved base.

Three identical cooking pots with crossed X marks, shown horizontally on a flat surface (no text or symbols)

Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Use pans whose diameter is as large as the graphic of the zone selected. Using a pot a slightly wider energy will be used at its maximum efficiency. If you use smaller pot efficiency could be less than expected. Pot less than 140 mm could be undetected by the hob. Always centre your pan on the cooking zone.

Four identical cooking pots with crossed-out X marks, shown in sequence (no text or symbols)

Always lift pans off the Induction hob - do not slide, or they may scratch the glass.

Pan Dimension

Diagram showing two cooking pots with crossed arrows indicating opposing pressure or movement, likely representing heating or cooking resistance.

The cooking zones are, up to a limit, automatically adapted to the diameter of the pan. However the bottom of this pan must have a minimum of diameter according to the corresponding cooking zone. To obtain the best efficiency of your hob, please place the pan in the centre of the cooking zone.

Cooking zone The base diameter of induction cookware
1, 2, 3 140

Start cooking

1. Touch the ON/OFF control. After power on, the buzzer beeps once, all displays show “-” or “--”, indicating that the induction hob has entered the state of standby mode.
2. Place a suitable pan on the cooking zone that you wish to use. Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.
3. Touch the heating zone selection control, and an indicator next to the key will flash.
4. Select a heat setting by touching the “-” or “+” control.

Note: If you don't choose a heat setting within 1 minute, the induction hob will switch off automatically. You must start again from step 1. You can touch the zone selector again and change the heat setting at any time during cooking.

Slider controller

Switch on the induction hob, press the optional button to select the heating zone, the indicator next to the button will flash for 5 seconds, during this time, it's power can be adjusted from level 2 to 8 using the slider; slide a control from left to right to increase the level, slide from right to left to decrease the level.

Note: The slider control can only adjust the power level, not the timer function!

If the display flashes alternately with the heat setting:

• you have not placed a pan on the correct cooking zone or,
• the pan you are using is not suitable for induction cooking or,
• the pan is too small or not properly centered on the cooking zone.

No heating takes place unless there is a suitable pan on the cooking zone. The display will automatically turn off after 1 minute if no suitable pan is placed on it.

When you have finished cooking

1. Touch the heating zone selection control that you wish to switch off.
2. Switch the hob off by scrolling down to "0". Ensure that the display shows "0" and then "H".
3. Switch off the entire hob by touching the ON/OFF control.
4. The "H" indicator shows which cooking zone is hot to touch. It disappears when the surface has cooled down to a safe temperature. It can also be used as an energy-saving feature - if you want to heat more pans, use the hot cooking zone.

Locking the controls

• You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
• When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls

Touch the keylock control. The timer indicator will show "Lo".

To unlock the controls

1. Make sure the hob is turned on.
2. Touch and hold the keylock control for a while.
3. You can now start using your hob.

When the hob works in keylock mode, all the controls are disabled except for the ON/OFF control. You can always turn the induction hob off with the ON/OFF control in an emergency, but you'll need to unlock the hob first before you can make any further operations.

Using the timer

• You can set it to turn one cooking zone off after the set time is up.
• You can set the timer for up to 99 minutes.

Setting the timer to turn off one cooking zones

1. Touch the zone selector for which you want to set the timer for.
2. Touch the timer control, the warning light will start flashing and the timer display will show "30".
3. Set the time by touching the "+" and "-" buttons.

Note: Touch the timer's "-" or "+" button once to increase or decrease the time by 1 minute.

Touch and hold the timer's "-" or "+" button - the time will increase or decrease by 10 minutes.
4. Touch the "-" button to reduce the remaining time to zero or press the "timer button" when the minute display shows "00" to cancel the timer.
5. When the time is set, it will immediately begin to count down. The display will show the remaining time and the timer indicator will flash for 5 seconds.
6. When the cooking timer expires, the corresponding cooking zone switches off automatically.

Note: The red dot next to the power level indicator will illuminate to indicate that the zone is selected.

Note: The slider cannot be used to set the timer.

Note: The timer display will show the shortest set time of the selected zones, and the cooking zone with the shortest set time will have the red dot flashing.

Note: The other zones will continue to operate if they were previously switched on.

Boost control

While the hob is operating, if you touch the zone selection knob and then the boost control, the buzzer will beep once,

The display shows "P", the hob enters the BOOST function, the power increases to 1500W/2000W. The BOOST function will run for 5 minutes, then it will automatically stop and the hob will return to the previous operating status. In BOOST mode, touch the "BOOST" button, the hob will exit the BOOST function and then return to the previous running status.

DEVICE PROTECTION

Over-temperature protection

A built-in temperature sensor can monitor the temperature inside the induction and infrared hob. When an excessive temperature is monitored, the induction hob will stop operation automatically.

Detection of small articles

When an unsuitable size or non-magnetic pan (e.g. aluminium), or some other small item (e.g. knife, fork, key) has been left on the hob, flashes on the display and the hob automatically go on to standby in 1 minute. The fan will keep cooling down the induction hob for a further 2 minutes.

Auto Shutdown protection

Auto shut down is a safety protection function for your induction hob. The hob will shut down automatically if you forget to finish your cooking. The default working time for various power levels are shown in the below table:

Power level	1-3 4-6	7-9
Default working time (hours)	8 4 2

When the pot is removed, the induction hob can stop heating immediately and the hob automatically switch off after 1 minute.

Caution! Danger of personal injury

People with a pacemaker should consult with their doctor before using this unit.

COOKING GUIDELINES

WARNING

Take care when frying as the oil and fat heat up very quickly. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.

Heat settings

The following settings are guidelines only. The exact setting will depend on several factors, including your cookware and the amount you are cooking. Experiment with your induction hob to find the settings that suit you best.

Heat settings Suitability
1-2 Delicate warming	for small amounts of foodMelting chocolate, butter and foods that burn quicklyGentle simmering, slow warming
3-4 Reheating, rapid s	simmering, cooking rice
5-6 Pancakes
7-8 Cooking pasta
9 Stir-frying, searing,	bringing soup to the boil, boiling water

Cooking Tips

• When food comes to the boil, reduce the temperature setting.
• Using a lid will reduce cooking times and save energy by retaining the heat.
• Minimize the amount of liquid or fat to reduce cooking times.
• Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, cooking rice

• Simmering occurs below boiling point, at around 85 °C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook egg-based and flour thickened sauces below boiling point.
• Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing steak

To cook juicy flavoursome steaks:

1. Stand the meat at room temperature for about 20 minutes before cooking.
2. Heat up a heavy-based frying pan.
3. Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.
4. Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2-8 minutes per side. Press the steak to gauge how cooked it is – the firmer it feels the more “well done” it will be.
5. Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For stir-frying

1. Choose an induction compatible flat-based wok or a large frying pan.
2. Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
3. Preheat the pan briefly and add two tablespoons of oil.
4. Cook any meat first, put it aside and keep warm.
5. Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
6. Stir the ingredients gently to make sure they are heated through.
7. Serve immediately.

Note: When an unsuitable size or non-magnetic pan (e.g. aluminium), or some other small item (e.g. knife, fork, key) has been left on the hob, the hob automatically go on to standby in 1 minute. The fan will keep cooking down the induction hob for a further 1 minute.

Note: Always switch off the device and let it cool down before cleaning.

What? How? Important!
Everyday soiling on glass (fingerprints, marks, stains left by food or non-sugary spillovers on the glass)	1. Switch the power to the cooktop off.2. Apply a cooktop cleaner while the glass is still warm (but not hot!)3. Rinse and wipe dry with a clean cloth or paper towel.4. Switch the power to the cooktop back on.	·When the power to the cooktop is switched off, there will be no “hot surface” indication but the cooking zone may still be hot! Take extreme care.·Heavy-duty scourers, some nylon scourers and harsh/ abrasive cleaning agents may scratch the glass.Always read the label to check if your cleaner or scourer is suitable.·Never leave cleaning residue on the cooktop: the glass may become stained.
Boilovers, melts, and hot sugary spills on the glass.	Remove the dirt with a carpet knife, razor blade or hob scraper suitable for Induction glass cooktops, but be careful not to burn yourself on the hot hob.1. Switch the power to the cooktop off.2. Hold the blade or utensil at a 30° angle and scrape the soiling or spill to a cool area of the cooktop.3. Clean the soiling or spill up with a dish cloth or paper towel.4. Follow steps 2 to 4 for “Everyday soiling on glass” above.	·Remove the stains and splashes immediately, as they are more difficult to remove once they have become cold.·Attention: Risk of injury! As soon as the hob scraper’s safety cover is removed, the sharp blade sticks out. Handle it carefully so that you do not injure yourself. Always store the scraper with the safety cover on, out of the reach of children. Always store the scraper with the protective cover on, out of the reach of children.
Spillovers on the touch controls	1. Switch the power to the cooktop off.2. Soak up the spill.3. Wipe the touch control area with a clean damp sponge or cloth.4. Wipe the area completely dry with a paper towel.5. Turn the hotplate back on.	• The cooktop may beep and turn itself off, and the touch controls may not function while there is liquid on them. Make sure you wipe the touch control area dry before turning the cooktop back on.

TROUBLESHOOTING

Problem Possible causes	Possible solutions
The cooktop cannot be turned on.	No power. Make sure the cooktop is connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you've checked everything and the problem persists, call a qualified technician.
The touch controls are unresponsive.	The controls are locked. Unlock the controls.
The touch controls are difficult to operate.	There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls.	Make sure the touch control area is dry and use the ball of your finger when touching the controls.
The glass is being scratched.	Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products being used.	Use cookware with flat and smooth bases. See “Choosing the right cookware”. See “Care and cleaning”.
Some pans make crackling or clicking noises.	This may be caused by the construction of your cookware (layers of different metals vibrating differently).	This is normal for cookware and does not indicate a fault.
The induction hob makes a low humming noise when used on a high heat setting.	This is caused by the technology of induction cooking.	This is normal, but the noise should quieten down or disappear completely when you decrease the heat setting.
Fan noise coming from the induction hob.	A cooling fan built into your induction hob has come on to prevent the electronics from overheating. It may continue to run even after you've turned the induction hob off.	This is normal and requires no action. Do not disconnect the device from the power supply while the device's fan is still running.
Pans do not become hot and appears in the display.	1. The induction hob cannot detect the pan because it is not suitable for induction cooking.2. The induction hob cannot detect the pan because it is too small for the cooking zone or not properly centred on it.	Use cookware suitable for induction cooking. See section „Choosing the right cookware“. Centre the pan and make sure that its base matches the size of the cooking zone.
The induction hob or a cooking zone has turned itself off unexpectedly, a tone sounds and an error code is displayed (typically alternating with one or two digits in the cooking timer display).	Technical fault. Please make a	note of the error code, switch off the device or disconnect the device from the power supply and contact customer service or a qualified electrician.
The appliance does not work	Break in power supply Please check that the main power supply is normal; whether the leakage protection switch is off; if there is a blown fuse, replace it with a new one; if the main power supply is normal, check whether the plug is properly connected with the socket; if the hob has a wire connection type, disconnect the power supply, check whether the wire is loose; disconnect the power supply, check whether the main plug is off; if the above reasons can be excluded, should the appliance be faulty, send it to the service centre for repair.
During heating, the appliance stops working	Off-Timer is set Check whether the delay off function timer is set. If the delay off function is set, the unit will stop when the delay off time has elapsed.

Failure Display and Inspection

The induction hob is equipped with a self diagnostic function. With this test the technician is able to check the function of several components without disassembling or dismounting the hob from the working surface.

Error Code	Possible causes What to do
≥slant ≤slant	No pan or pan unsuitable No	pan, please place the correct pan. PCB synchronisation or drive circuit error, please return to service centre for repair.
E1 Input	power too high High voltage,	the voltage of the main power exceeds 250V. Please check if the voltage of the main power is normal. When the voltage of the main power returns to normal, restart the unit. If the voltage of the PCB is faulty, please send the unit to the service centre for repair.
E2 Input	power too low Low voltage, the	voltage of the main power is less than 180 V. Please check if the main power voltage is normal. When the voltage of the main power returns to normal, restart the unit. If the voltage of the PCB is faulty, please send the unit to the service centre for repair.
E3 Coil	thermistor temperature too high	The temperature on the induction glass surface is too high, check that there is no water in the pan. After solving the problem, reconnect the power supply. If still unsolved, it is possible that the sensor of the hob has failed, send to service centre for repair.
E5 IGBT	thermistor temperature too high	IGBT thermistor temperature too high, air outlet blocked. Unblock the air outlet and restart the unit. If still unsolved, it is possible that the unit has a cooling fan connection error, the cooling fan is damaged, or the driving circuit of the fan has a failure, send to service centre for repair. IGBT temperature sensor open circuit/short circuit. If the temperature detection part of the PCB IGBT has a failure, send to service centre for repair.
F3 Coil	thermistor short circuit Sensor	of coil thermistor connection error or failure of detection part of PCB coil thermistor, send to service centre for repair.
F4 Coil	thermistor open circuit
F9 IGBT	thermistor short circuit	Sensor of IGBT thermistor connection error or failure of detection part of PCB IGBT thermistor, send to service centre for repair.
FA IGBT	thermistor open circuit

The above are the judgment and inspection of common failures.

Please do not disassemble the unit by yourself to avoid any dangers and damages to the induction hob and please contact the supplier.

DISPOSAL CONSIDERATIONS

Symbol of a trash bin with crossed lines indicating no waste or discharge (no text or labels)

If there is a legal regulation for the disposal of electrical and electronic devices in your country, this symbol on the product or on the packaging indicates that this product must not be disposed of with household waste. Instead, it must be taken to a collection point for the recycling of electrical and electronic equipment. By disposing of it in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences. For information about the recycling and disposal of this product, please contact your local authority or your household waste disposal service.

MANUFACTURER & IMPORTER (UK)

Manufacturer:

Chal-Tec GmbH, Mühlenstrasse 25, 10243 Berlin, Germany.

Contact: [e-mail]

Importer for Great Britain:

Berlin Brands Group UK Limited

35 Ballards Lane

London, N3 1XW

United Kingdom

Contact: [e-mail]

Estimado cliente:

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ÍNDICE

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B 5 6 7 8 1 2 3 4 - 9 + 9 ① ② ③ ④

A B C D F G E >2cm

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Simple line drawing of a cooking pot with a U-shaped magnet (no text or symbols)

Three identical cooking pots with crossed-out X marks, placed on a flat surface (no text or symbols)

Four identical cooking pots with crossed-out X marks, arranged horizontally (no text or symbols)

Diagram showing two cooking pots with crossed arrows indicating opposing pressure or movement, likely representing heating or cooking resistance.

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Berlin Brands Group UK Limited

35 Ballards Lane

London, N3 1XW

United Kingdom

Contacto: [e-mail]

Chère cliente, cher client,

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SOMMAIRE

Pure electrical circuit lines without any symbols

B 5 6 7 8 1 2 3 4 - 9 + 9 ① ② ③ ④

A B C D F G E >2cm

Supports OU

Diagram showing two hand positions on a line with checkmark and cross symbols, likely indicating correct and incorrect states.

Simple line drawing of a cooking pot with a U-shaped magnet nearby (no text or symbols)

Three identical cooking pots with crossed-out X marks, placed horizontally on a flat surface (no text or symbols)

Four identical cooking pots with crossed-out X marks, shown in sequence (no text or symbols)

Diagram showing two cooking pots with crossed arrows indicating opposing pressure or movement, likely representing heating or cooking resistance.

Symbol of a trash bin with crossed lines and a horizontal bar below (no text or labels)

Berlin Brands Group UK Limited

35 Ballards Lane

London, N3 1XW

United Kingdom

Contact : [e-mail]

Gentile cliente,

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INDICE

Pure electrical circuit lines without any symbols

B 5 6 7 8 1 2 3 4 - 9 + 9 ① ② ③ ④

A B C D F G E >2cm

Diagram showing two hand positions on a line with checkmark and cross symbols, likely indicating correct and incorrect states.

Simple line drawing of a cooking pot with a U-shaped magnet attached (no text or symbols)

Three identical cooking pots with crossed X marks, shown horizontally on a flat surface (no text or symbols)

Four identical cooking pots with crossed-out X marks, arranged horizontally (no text or symbols)

Diagram showing two cooking pots with crossed arrows indicating opposing pressure or movement, likely representing heating or cooking resistance.

Symbol of a trash bin with crossed lines and a horizontal bar below (no text or labels)

Berlin Brands Group UK Limited

35 Ballards Lane

London, N3 1XW

United Kingdom

Contatto: [e-mail]

KLARSTEIN