BC7005 - Vacuum Cleaner KENMORE - Free user manual and instructions

USER MANUAL BC7005 KENMORE

Vacuum Cleaner Help Line:

1-877-531-7321 (US) / 1-844-608-3081 (CA)

8:00am-5:00pm EST, M-F

www.kenmorefloorcare.com

Kenmore and the Kenmore logo are registered

trademarks of KCD IP, LLC and/or Transform SR

Brands LLC and are used under license.

TABLE OF CONTENTS

Before Using Your New Vacuum Cleaner ....2

Kenmore Elite Vacuum Cleaner Warranty 3

Important Safety Instructions 4

Parts and Features .... 5-7

Assembly Instructions 8-9

Operating Instructions 10-15

Performance/Safety Features 16-17

Canister Care 18-21

PowerMate® Care 22-24

Troubleshooting 25-26

Requesting Assistance Or Service .... Back page

BEFORE USING YOUR NEW VACUUM CLEANER

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate.

Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.

Model No.

Serial No. ____

Date of Purchase ____

Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE ELITE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:

• Canister Vacuum Cleaner (with Fan Tool & Dusting Brush)
• PowerMate® & Lift-Off Floor Brush
• Pet PowerMate™
• Hose & Handle Assembly (with Crevice Tool)
• Telescoping Wand
• Dust Bag (6-pack)
• Use & Care Guide

KENMORE ELITE VACUUM CLEANER WARRANTY

KENMORE ELITE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship.

WITH PROOF OF SALE a defective product will be replaced free of charge.

The Kenmore brand is used under license. Direct all claims for warranty service to: Cleva North America, Inc., 1-877-531-7321 (US) / 1-844-608-3081 (CA).

This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period.

This warranty is void if this product is ever used for other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Cleva North America, Inc., Greenville SC 29607

IMPORTANT SAFETY INSTRUCTIONS

Read all instructions in this guide before assembling or using your vacuum cleaner.

WARNING:

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:

Use your vacuum cleaner only as described in this guide. Use only with manufacturer's recommended attachments.

Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts.

Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.

To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.

Do not allow to be used as a toy. Close attention is necessary when used by or near children.

Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US)/1-844-608-3081 (CA) for assistance.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle plug or vacuum cleaner with wet hands.

Do not put any objects into openings.

Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs.

Do not put on chairs, tables, etc. Keep on floor.

Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Do not use vacuum cleaner without dust bag and/or filters in place.

Always empty the dust bag after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the dust bag, reduce airflow and can cause the bag to burst. Failure to empty the dust bag could cause permanent damage to the vacuum cleaner.

Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.

Do not operate the vacuum cleaner without the exhaust filter or filter door in place.

The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects.

Always turn off and unplug vacuum cleaner before connecting or disconnecting either hose, wand, Pet PowerMate ^™ , or PowerMate ^® .

Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household Use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.

PARTS AND FEATURES

It is important to know your vacuum cleaner's parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.

Handle & Hose Assembly Canister Telescoping Wand Lift-Off Floor Brush PowerMate®

REPLACEMENT PARTS

Part	Part No. (US)	Part No. (CA)
Belt	31035	—
Dust Bag (2-pack)	53291	—
Dust Bag (6-pack)	53292	63292
	69235retliF	tscah 63297
Motor Safety Filter	81002	—
To order a replacement part, call 1-844-202-9924 (US) / 1-844-608-3081 (CA).

CANISTER

Cord Rewind Button Power Cord Tool Storage Cover (Attachment storage inside) Exhaust Filter Cover (Exhaust Filter inside) Hose Port Motor Safety Filter Carrying Handle Hood Latch Check Bag Indicator Dust Bag

ATTACHMENTS

Tool Storage Cover Pet PowerMate™ Fan Tool Dusting Brush

DUST BAG (6-PACK)

Six identical isometric diagrams of a folded paper or envelope with a small circular object on top, arranged in two rows (no text or symbols)

HANDLE & HOSE ASSEMBLY

Electronic Suction Control Switch Wand Release Button Handle Crevice Tool Hose Swivel

TELESCOPING WAND

Wand Length Adjust Button Storage Hook Wand Light Tool Release Button

POWERMATE® & LIFT OFF FLOOR BRUSH

Lift-off Floor Brush Nozzle Swivel Wand Release Pedal Furniture Guard Dirt Sensor Height Adjustment Indicator Furniture Guard Height Adjustment Pedal Handle Release Pedal Brush Release Pedal Overload Protector Reset

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

Before assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received and identified all the components of your new Kenmore vacuum cleaner.

WARNING

Electrical Shock Hazard

DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.

PET POWERMATE™

This canister is equipped with an on-board storage area for a Pet PowerMate™ attachment.

1. Press the release button to open the tool storage cover.

e button storage Release Button

1. Insert the Pet PowerMate™, press down into place, and close the tool storage cover securely.

Pet PowerMate™

POERMATE®

Align wand and insert onto PowerMate® until the wand locks into place.

ATE® d insert onto il the wand e.

HANDLE ASSEMBLY

Insert wand into handle until lock button snaps in place.

To remove: Press wand release button and pull up on handle.

To store: Disconnect hose from wand and canister to prevent stress on hose during storage. Store hose in a loosely coiled position so the hose covering is not stressed.

Wand Release

Simple line drawing of a mechanical component with an upward arrow indicating motion (no text or symbols)

CANISTER

1. Open the canister hood.
2. Check to see that the dust bag is properly installed. See DUST BAG CHANGING (page 19) for instructions.
3. Check to see that the motor safety filter is properly installed. See MOTOR SAFETY FILTER CHANGING (page 20) for instructions.

HOOD AND TOOL STORAGE COVER

It is normal for the canister hood and tool storage cover to come off when opened further than needed.

TO REINSTALL HOOD:

1. Lift hood bracket up as shown.

Hood Bracket

1. Align tabs located on the hood with slots located on the hood bracket. Press hood into hood bracket until it snaps in place.

Hood Tab Tab Slots Hood Bracket

Diagram of a hand holding a device with internal components, no visible text or symbols

1. Press hood slightly towards the rear of the canister.

2. Lower hood to close. Press until hood latch snaps into place.

Hood Latch

TO REINSTALL TOOL STORAGE COVER:

1. Press tool storage cover bracket down.

Tool Storage Cover Bracket

1. Align front edges of tool storage cover on canister hood.
2. Press rear of tool storage cover down until it snaps into place.

Diagram of a vacuum cleaner with numbered parts indicating parts of the body and interior.

HOSE

To install: Line up the hose latch tab with the notch in the canister hood, and insert hose into canister until it snaps into place.

Hose Latch Tab Notch

IMPORTANT:

The vacuum cleaner will not operate until hose is fully connected.

To remove: Do not open hood before removing hose. With hood closed, press the hose latch tab in to release and remove hose.

OPERATING INSTRUCTIONS

CAUTION

Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum cleaner is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Always turn off and unplug from electrical outlet before servicing. Use caution when operating near children.

HOW TO START

WARNING

Personal Injury and Product Damage Hazard

• ALWAYS turn off the vacuum cleaner before unplugging.
• The cord moves rapidly when rewinding. Keep children away and provide a clear path when rewinding the cord to prevent personal injury.
• DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.
• When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.

NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

1. Pull cord out of canister to desired length. The cord will not rewind until the cord rewind button is pushed.

2. Plug the polarized power cord into a 120 Volt outlet located near the floor.

To rewind: Turn off and unplug the vacuum cleaner. Hold the plug while rewinding to prevent damage or injury from the moving cord. Push cord rewind button.

Cord Rewind Button

WARNING

Personal Injury and Product Damage Hazard

• DO NOT run over power cord with PowerMate®. Personal injury or product damage could result.

• DO NOT pull plug from wall by the power cord. If there is damage to the cord or plug, personal injury or property damage could result.

• Lower the wand from upright position by pressing on the handle release pedal.

Handle Release Pedal

1. Select a pile height setting by pressing the height adjustment pedal on the rear of the PowerMate®. The pile height setting shows on the indicator.

Height Adjustment Indicator Height Adjustment Pedal

SUGGESTED PILE HEIGHT SETTINGS

Attention: Refer to your carpet manufacturers cleaning recommendations. Some more delicate carpets may require that they be vacuumed with the PowerMate® brushroll turned off to prevent carpet damage.

For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets, and to prevent the vacuum cleaner from shutting off. Suggested settings are:

HI – Shag, deep pile, super-soft, or ultraplush carpets, and scatter rugs.

MED – Medium to deep pile.

LO - Low to medium pile.

XLO –The preferred setting for many carpets and also for bare floors.

NOTE: To protect bare floors, place the 3-way On/Off switch in the HARDFLOOR position to turn off brushroll rotation.

1. Select a position on the handle 3-way On/Off switch.

Slide the switch forward to the CARPET position to turn on suction from the canister motor and the PowerMate brushroll. The CARPET indicator button will turn green, and the PowerMate® brushroll will start to spin.

Slide the switch forward to the HARDFLOOR position to turn on canister motor suction only. The HARDFLOOR indicator button will turn green, and the PowerMate® brushroll will not spin.

CARPET HARDFLOOR

Slide the switch all the way back to turn the vacuum cleaner off. The CARPET and HARDFLOOR indicators will both become gray.

NOTE: The dirt sensor and wand light will operate ONLY when the switch is in the CARPET position.

CAUTION

DO NOT leave the PowerMate ^® running in one spot for any length of time. Damage to carpet may occur.

CAUTION

Product Damage Hazard

Use care if the PowerMate® and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.

VACUUMING TIPS

FOR BEST CLEANING RESULTS

• Slide suction control forward to increase suction for upholstery and carpets.
• Slide suction control back to decrease suction for lightweight rugs or drapes.
• Keep the airflow passage open. Check each assembly area in REMOVING CLOGS (page 18) occasionally for clogs.

WARNING: Turn off and unplug vacuum cleaner from outlet before checking for clogs.

STAIRS

WARNING

Personal Injury Hazard

Use care if canister is placed on stairs. It may fall, causing personal injury or property damage.

CAUTION

Product Damage Hazard

Do not pull on the hose to move the canister from one stair to the next. When finished cleaning in one area use the handle grip on the canister to move the vacuum cleaner to a new location for further cleaning.

The stair grip located on lower body of the canister will aid in preventing the canister from slipping when used on stairs.

Simple line drawing of a stylized object resembling a leaf or abstract shape (no text or symbols)

NOTE: Be sure the stair grip has engaged a step and that the canister is balanced securely on stairs before starting to vacuum.

SUGGESTED SWEEPING PATTERN

For best cleaning action, the PowerMate® should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the PowerMate® should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions.

NOTE: Fast, jerky strokes do not provide complete cleaning.

Illustration of a washing machine with directional arrows indicating flow or movement (no text or symbols)

EDGE CLEANER

Active brush edge cleaners are on both sides of the PowerMate®. Guide either side of the PowerMate® along base-boards or next to furniture to help remove dirt trapped at carpet e

Pure technical line drawing of a curved mechanical component without any text, numbers, or symbols

POWERMATE® STORAGE

The lower wand has a U-shaped storage hook at its base that slides into the U-shaped slot on the canister. The storage hook allows the wands and PowerMate® to be stored with the canister to conserve storage space. The canister must be stored on end for this feature to be used.

The PowerMate ^® must be in the flat position for storage attachment. Use the handle release pedal to place it in this position. The wand will slip out of the slot as it is lifted up for use and will slide into the slot as it is

lowered for storage.

for Storage Hook Slot

ATTACHMENTS

CAUTION

DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.

ATTACHMENTS ON HANDLE

NOTE: If the PowerMate® is attached, turn vacuum cleaner off before removing handle from wand.

1. Press wand release button and pull up on handle.
2. Slide attachments firmly on handle as needed. See ATTACHMENT USE TABLE (page 15).

Wand Release

Handle Wand Release Pet PowerMate™ Crevice Tool Dusting Brush Fan Tool

NOTE:

To remove Pet PowerMate™, Dusting Brush, and/or Fan Tool, press the wand release button and slide attachment out.

ATTACHMENTS ON WAND

1. To remove wand from PowerMate ^® , lock wand in straight-up position.

nd from wand ition.

1. Press wand release pedal with foot and pull the wand straight up and out of PowerMate®.

werMate®. Wand Release Pedal

1. Put attachments on wand as needed. All except crevice tool will click into place. See ATTACHMENT USE TABLE (page 15).

Tool Release Pet PowerMate™ Wand Crevice Tool Dusting Brush Fan Tool

NOTE:

To remove Pet PowerMate™, Dusting Brush, and/or Fan Tool, press the tool release button and slide attachment out.

CROSSOVER BARE FLOOR NOZZLE

WARNING

Electrical Shock Hazard

To reduce the risk of electric shock – DO NOT use on wet surfaces.

The floor brush is connected to the PowerMate® for quick transitions from carpet to bare floor cleaning.

NOTE: Turn off vacuum cleaner before removing floor brush from PowerMate®.

To remove the floor brush, press brush release pedal on the PowerMate®. Lift floor brush out of PowerMate®.

Brush Release Pedal

To replace, insert the floor brush into the PowerMate® until floor brush locks into place.

FAN TOOL

The fan tool will attach to the handle or wand for over-head cleaning of furniture such as cabinets and shelves.

1. Rotate the fan tool and lock into place.
2. Attach the fan tool to the handle or wand.

WAND (TELESCOPING)

The wand length is adjustable and requires no assembly. To adjust, simply push on the wand length adjust button and slide the upper wand to the desired height.

Wand Length Adjust Button

WAND LIGHT

This vacuum cleaner is equipped with a light on the extension wand. The light can be used for lighting hard to reach locations. The wand light will operate only when the vacuum cleaner is in CARPET setting. The light will operate when attached or not attached to the PowerMate®. Wand Light

CREVICE TOOL

Remove the crevice tool by pulling from flat end.

Insert the base of the crevice tool directly into the handle or bottom of wand for vacuuming in narrow

Diagram of a hand holding a spray gun with a black arrow indicating motion (no text or symbols)

To attach the crevice tool to the handle:

1. Place the round end of the crevice tool onto the tab on the handle as shown.

Tab

1. Align the slot on the flat end of crevice tool with the tab on the handle.

2. Press the crevice tool onto the handle until the crevice tool snaps into place.

Tab

ATTACHMENT USE TABLE

		CLEANING AREA
ATTACHMENT		Furniture^1	Cushions^1	Drapes^1	Stairs Floors	Floors/Rugs	Walls	detebraCeraBneewt.eB
Dusting Brush		√		√				√
Crevice Tool		√	√
Fan Tool		√	√
Floor Brush					√	√		√
PowerMate®						√ 2	√
Pet PowerMateTM 3		√			√

1. Always clean attachments before using on fabrics.
2. 3-way On/Off switch should be in HARDFLOOR position.
3. Pet PowerMate ^™ attachment instructions are included with the product.

WARNING

NEVER use the Pet PowerMate ^™ directly on pets, as it may cause injury. The Pet PowerMate ^™ is only designed to vacuum pet hair that is shed on stairs or furniture.

PERFORMANCE/SAFETY FEATURES

WARNING

Personal Injury Hazard

To avoid accidental brushroll starting, always turn off and unplug the vacuum cleaner before cleaning the brushroll area. Failure to do so can result in personal injury.

OVERLOAD PROTECTOR

The PowerMate ^® has built-in protection against motor and belt damage should the brushroll jam. If the brushroll slows down or stops, the overload protector shuts off the PowerMate ^® . The canister motor will continue to run.

Overload Protector Reset

To correct problem: Turn off and unplug vacuum cleaner, remove obstruction, then press overload protector reset button.

If the problem persists, call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

ELECTRONIC SUCTION CONTROL

The electronic suction control allows you to change the power of the vacuum cleaner suction motor.

SUCTION CONTROL

Increase Suction
Decrease Suction

Increase suction for upholsteries and carpets.

Decrease suction for draperies and lightweight rugs.

DIRT SENSOR

The dirt sensor is located on the floor brush. When the vacuum cleaner is in use, with the switch in the CARPET position, the blue light on the top of the brush will illuminate to show that dirt is being vacuumed. As long as the light is on, dirt is passing across the sensor to indicate that the surface still needs cleaning.

When the sensor light turns off, the sensor is not seeing enough dirt to warrant further cleaning of that area.

Dirt Sensor

TO CLEAN DIRT SENSOR LENSES

The dirt sensor lenses are located on the inside of the floor brush. These lenses should be cleaned periodically.

1. Remove floor brush from nozzle.
2. Turn floor brush upside down.
3. The two dirt sensor lenses are located on the inside of the opening as shown. Brush each sensor lens several times to remove dust and dirt.

Dirt Sensor Lenses

CAUTION

Never use water or any cleaning solution when cleaning the lenses. The residue of the water or cleaners will accelerate the recoating of the lenses and make cleaning necessary sooner.

CHECK BAG INDICATOR

When the vacuum cleaner is running with normal airflow, the light on the check bag indicator is off. The light comes on whenever the airflow becomes blocked. If that occurs, check the disposable dust bag, motor safety filter and other possible clog locations shown in REMOVING CLOGS (page 18).

Check Bag Indicator

To correct problem: See the TROUBLESHOOTING (page 26).

NOTE: The light may come on when using certain attachments, due to reduced airflow through attachment.

THERMAL PROTECTOR

This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.

To correct problem: Turn off and unplug vacuum cleaner to allow the vacuum cleaner to cool and the thermal protector to reset. Check for and remove clogs, if necessary. Also check and replace any clogged filters. Wait approximately fifty (50) minutes and plug the vacuum cleaner in and turn back on to see if the motor protector has reset.

If the canister motor does not resume operation after the reset procedure described above, call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

CANISTER CARE

REMOVING CLOGS

The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the airflow passages. The dust bag lets the air pass through, while it traps the dirt.

For best cleaning results, keep the airflow passage open. Check the starred (★areas occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.

res suction that wing air carries through the airflow ets the air pass dirt. keep the eck the ally plug let AIRFLOW PASSAGE

TO CHECK FOR CLOGS:

• Check dust bag and change if full. See DUST BAG CHANGING (page 19).
• Check motor safety filter and exhaust filter and replace if dirty. See MOTOR SAFETY FILTER CHANGING (page 20) and EXHAUST FILTER CHANGING (page 21).
• Check PowerMate® for any dirt or debris in the belt path area or in the brushroll area. Carefully remove any string or debris located on the brushroll or end caps. See TO CLEAN BRUSHROLL (page 23).

If the vacuum cleaner still has poor suction, do the following:

1. Connect the hose to the canister and turn vacuum cleaner on. Check the end of the hose for suction. If there is good suction on the hose handle, there is no clog in the hose. If the suction is bad, remove any dirt or debris in the hose and handle.
2. Connect hose handle to wand. Check the end of the wand for suction. If there is good suction at the end of the wand, there is no clog in the wand. If the suction is bad, remove any dirt or debris in the wand.
3. Check PowerMate® swivel. Remove any dirt or debris.

CLEANING EXTERIOR AND ATTACHMENTS

1. Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.
2. To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning.

CAUTION

Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.

DUST BAG CHANGING

For best cleaning results, the dust bag should be changed often. The CHECK BAG indicator will come on when the bag needs to be changed or the airflow is blocked.

NOTE: See REPLACEMENT PARTS for part number detail (page 5).

1. Turn off and unplug vacuum cleaner.
2. Remove hose from canister.
3. Pull hood release out and up, then lift canister hood.

Hood Release

1. Pull bag out of the bag mount.

NOTE: The bag mount will flip forward after removing bag. This will prevent the hood from closing until a new bag is installed.

Bag Mount

1. Check the motor safety filter and replace, if necessary. See MOTOR SAFETY FILTER CHANGING (page 20).

Motor Safety Filter

DO NOT bend or crease the middle of the cardboard when installing the bag into the bag mount slots.

1. Rotate bag mount down and install bag into slots per illustration, pushing down until the cardboard tab locks into position and the holes align.

Bag Mount

1. Tuck the bag securely into the bag cavity so that none of the bag is able to be pinched by the hood.
2. Close and latch canister hood.
3. Insert hose into canister until it snaps in place.
4. Plug cord into wall outlet.

CAUTION

NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and cause it to burst before it is full and may cause damage to vacuum cleaner motor. Change bag more often when vacuuming these materials.

MOTOR SAFETY FILTER CHANGING

WARNING

Electrical Shock Hazard

Turn off and unplug vacuum cleaner from electrical outlet. Do not operate the vacuum cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.

MOTOR SAFETY FILTER ELECTROSTATIC

This filter must be replaced when dirty. It should be replaced regularly depending on use conditions. The filter CANNOT be washed as it will lose its dust trapping ability.

NOTE: See REPLACEMENT PARTS for part number detail (page 5).

1. Remove the bag as outlined in the DUST BAG CHANGING (page 19) section.

2. Lift the rubber retainer and pull out motor safety filter as shown.

Rubber Retainer

1. Replace the filter, white side out, facing the dust bag, by sliding it back into place under the ribs in the bag cavity. Tuck filter in so that it fits completely under the rubber retainer.

2. Replace the bag as outlined in the DUST BAG CHANGING (page 19) section.

EXHAUST FILTER CHANGING

WARNING

Fire and/or Electrical Shock Hazard Do not operate with a clogged exhaust filter or without the exhaust filter installed. Do not operate without filter cover installed.

EXHAUST FILTER - HEPA MEDIA

The exhaust filter cartridge must be replaced when dirty. Replace the filter when the entire surface area is covered evenly. The filter CANNOT be washed as it will lose its dust trapping ability.

NOTE: See REPLACEMENT PARTS for part number detail (page 5).

1. Press latch to release the exhaust filter cover from slot in canister.
2. Pull filter cover down and outward to remove it from filter chamber in the canister.

Filter Cover Latch

1. Remove the exhaust filter cartridge.

Exhaust Filter

1. Insert the exhaust filter cartridge. Place the new filter into the canister with the rubber seal towards the canister.

Exhaust Filter

1. To replace the exhaust filter cover, insert the two tabs on the cover into the slots at the top of the filter chamber.

Tabs

1. While holding latch down rotate filter cover into place.

Illustration of a hand inserting a component into a device (no text or symbols visible)

1. Release latch and verify that filter cover is locked into place.

① Push Here ②

POWERMATE® CARE

Always follow all safety precautions when performing maintenance to the PowerMate ^® .

WARNING

Electrical Shock Or Personal Injury Hazard Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

BELT CHANGING AND BRUSHROLL CLEANING

TO REMOVE BELT

1. Remove floor brush from the PowerMate®.

Brush Release Pedal —

Mechanical assembly diagram showing a motor with attached components and wiring (no text or symbols)

Screws

1. Turn PowerMate® upside down and remove three (3) screws.

2. Turn PowerMate® right side up.

3. Loosen the rear latches located below the pedals.

Diagram of a car interior showing handrails and control buttons (no text or symbols)

Illustration of hands holding a car interior with arrows indicating motion or movement (no text or symbols)

1. Grasp cover by rear and pull up to remove it from base.

2. Unscrew two (2) brushroll cover screws and remove brushroll cover.

Technical line drawing of a mechanical assembly with hands operating a tool (no text or symbols visible)

Mechanical assembly diagram showing a hand operating a component with a directional arrow indicating motion (no text or symbols present)

1. Lift brushroll assembly out and remove worn belt.

2. Check and clean end cap areas. See BRUSHROLL ASSEMBLY (page 23) for picture of complete brushroll assembly.

TO CLEAN BRUSHROLL:

NOTE: In order to keep cleaning efficiency high and to prevent damage to your vacuum cleaner, the brushroll must be cleaned every time the belt is changed.

The brushroll must also be cleaned according to the following schedule:

Vacuum Cleaner Use Clean Brushroll

HEAVY - every week (used daily)

MODERATE - every month (used 2-3 times/week)

LIGHT - every 2 months (used 1 time/week)

IMPORTANT

Turn off and unplug vacuum cleaner from electrical outlet. Check and remove hair, string and lint build-up frequently in the PowerMate® brushroll and end cap areas.

Remove any dirt or debris in the belt path area or in the brush roller area.

Carefully remove any string or debris located on the brushroll or end caps.

BRUSHROLL ASSEMBLY

End Cap Belt Path Brush Unit End Cap

TO REPLACE BELT

1. Install new belt over motor shaft, then over belt path.

NOTE: See PARTS AND FEATURES for Belt number (page 5).

Motor Shaft Belt Path Brushroll End Cap

1. Place brushroll assembly back into PowerMate®.

Illustration of a hand holding a mechanical component with a downward arrow indicating a process (no text or symbols present)

Tab Slot

1. Reinstall brushroll cover by placing the tabs on the brushroll cover into the slots in the base. Reinstall two (2) screws.

2. Line up front of cover and base. Rest cover on front edge of base as shown.

3. Rotate cover back. Press cover firmly until side and rear latches snap into place.

Illustration of a device with internal components and directional arrows (no text or symbols)

NOTE: Make sure there is no gap between the cover and base.

1. Turn PowerMate® upside down and replace the three (3) screws that secure the cover to the base.

2. Insert floor brush into PowerMate® until floor brush locks into place.

floor brush erMate® or brush to place.

BRUSHROLL SERVICING

WARNING

Electrical Shock Or Personal Injury Hazard

Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

TO CHECK THE BRUSHES

New Brushes Worn Brushes Base Support Bar

When brushes are worn to the level of the base support bars, replace the brushroll assembly.

TO REPLACE BRUSHROLL ASSEMBLY

1. Remove the floor brush from the PowerMate®.
2. Remove PowerMate® cover, brushroll cover, belt and brushroll assembly. See "To Remove Belt" in BELT CHANGING AND BRUSHROLL CLEANING (page 22).
3. Install new brushroll assembly.
4. Reinstall belt, brushroll cover and PowerMate® cover. See "To replace belt" in BELT CHANGING AND BRUSHROLL CLEANING (page 22).
5. Insert floor brush into PowerMate® until floor brush locks into place.

NOTE: See REPLACEMENT PARTS for part number and purchase details (page 5).

TROUBLESHOOTING

Review this table to find do-it-yourself solutions for minor performance problems. Any other service needed, should be performed by a qualified service agent.

WARNING

Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner won't start.	Unplugged at wall outlet.	Plug in firmly, press ON/OFF switch.
	Tripped circuit breaker/blown fuse at household service panel.	Reset circuit breaker or replace fuse.
	Loose hose electrical connections.	Reconnect hose ends.
Poor job of dirt pick-up	Full or clogged dust bag.	Change bag.
	Clogged airflow passages.	Clear airflow passages.
	Dirty filters.	Change filters.
	Wrong pile height setting.	Adjust setting.
	Wrong power level selected.	Adjust control.
	Hole in hose.	Replace hose.
	Worn PowerMate® brushroll. Change brushroll.
	Worn or broken belt.	See BELT CHANGING AND BRUSHROLL CLEANING (page 22).
	Dirty brushroll or end caps.
	Canister hood open. Close and latch	hood.
	Tripped overload protector in PowerMate®.	Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean brushroll and end caps, then reset.
Vacuum cleaner starts but shuts off.	Hose or hood electrical connections.	Check connections, reconnect hose ends.
	Tripped overload protector in PowerMate®.	Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean brushroll and end caps, then reset.
	Tripped thermal protector in canister.	See PERFORMANCE/SAFETY FEATURES - "Thermal Protector" (page 17).
PowerMate® will not run when attached.	PowerMate® connections unplugged.	Plug in firmly.
	Worn or broken belt.	See BELT CHANGING AND BRUSHROLL CLEANING (page 22).
	Dirty brushroll or end caps.
	Tripped overload protector in PowerMate®.	Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean brushroll and end caps, then reset.
	Vacuum cleaner in BARE FLOOR mode.	Press CARPET/BARE FLOOR button to change to CARPET mode.
Constant blue light on in dirt sensor.	Dirt passage is clogged.	Check for clogs in air passages.
	Lenses are dirty.	Clean lenses.
Check bag indicator activates.	Full or clogged dust bag. Change bag.
	Dirty filters. Change filters.
	Blocked airflow passage.	Clear blockage from airflow passage.
	Certain attachment tools.	This is normal. Light should go off when tool is removed.
Vacuum cleaner picks up moveable rugs -or-PowerMate® pushes too hard.	Wrong pile height setting.	Adjust setting.
	Suction too strong. Select lower Power Level.
Cord won’t rewind.	Dirty power cord. Clean the power cord.
	Cord jammed. Pull out cord and rewind.
Vacuum cleaner leaves markson carpet.	Wrong vacuuming pattern.	See VACUUMING TIPS (page 12).

TABLA DE CONTENIDO

Cleva North America, Inc., Greenville SC 29607

Six identical isometric diagrams of a device or device with circular components, arranged in two rows (no text or symbols)

MANGUERA

Line drawing of a hand holding a mechanical component with an arrow indicating direction (no text or symbols)

Diagram of a vacuum cleaner with numbered parts indicating parts of the body and interior.

Technical line drawing of a mechanical component with no visible text or symbols

IMPORTANTE:

Diagram showing a car with a diagonal line and a circle indicating no traffic, symbolizing no traffic.

PARA COMENZAR

ADVERTENCIA

Technical line drawing of a mechanical component with arrows indicating direction (no text or symbols)

Illustration of a vacuum cleaner with directional arrows indicating airflow or movement (no text or symbols)

Pure technical line drawing of a mechanical component or bracket (no text or symbols)

ALMACENAMIENTO DE LA POWERMATE®

Diagram of a mechanical device with a curved arrow indicating motion or force direction (no text or symbols present)

Mechanical diagram showing a lever mechanism with directional arrows indicating motion (no text or symbols present)

Technical line drawing of a car interior showing engine, dashboard, and seat components (no text or labels)

Mechanical assembly diagram showing a lever and base mount (no text or symbols)

Diagram of a mechanical component with internal channels and directional arrows (no text or symbols)

Diagram of a hand holding an electric vehicle plug with a black arrow indicating direction (no text or symbols)

Technical line drawing of a mechanical tool or device with directional arrows indicating motion (no text or symbols)

Lengüeta

Illustration of a hand inserting a component into a device (no text or symbols visible)

Technical line drawing of a mechanical assembly with no visible text or symbols

Tornillos

Illustration of hands operating a device with arrows indicating motion (no text or symbols)

Diagram of car door handle and seat assembly with numbered parts and directional arrows indicating assembly or movement.

Technical line drawing of hands operating a mechanical device component (no text or symbols visible)

Mechanical assembly diagram showing hands operating a component with a black arrow indicating direction (no text or symbols present)

Illustration of a hand holding a mechanical component with a downward arrow indicating motion (no text or symbols present)

Illustration of a car dashboard with no visible text or symbols

Cleva North America, Inc., Greenville SC 29607

CONSIGNES DE SÉCURITÉ IMPORTANTES

Six identical 3D geometric shapes with internal circular features, arranged in two rows (no text or symbols)

POIGNÉE & TUYAU

Hood Bracket

Illustration of a hand holding a mechanical component with an arrow indicating direction (no text or symbols)

Diagram of a vacuum cleaner with numbered parts indicating parts of the body and interior.

TUYAU

Diagram showing a hand holding a car with a diagonal line and a circle indicating no barrier, symbolizing no barrier.

POUR COMMENCER

AVERTISSEMENT

Mechanical diagram showing a lever mechanism with a fulcrum and pivot point (no text or labels)

REMARQUE: Cet

Simple line drawing of a stylized object resembling a rocket or capsule, with no text or symbols present.

MODE DE BALAYAGE SUGGÉRÉ

Illustration of a vacuum cleaner with directional arrows indicating airflow or movement (no text or symbols)

NETTOYEUR DE BORDS

Technical line drawing of a curved mechanical component or bracket (no text or symbols)

RANGEMENT DU POWERMATE

Mechanical diagram showing a lever mechanism interacting with a vehicle (no text or symbols present)

Mechanical device with lever and base assembly (no visible text or symbols)

Diagram of a mechanical component with directional arrows indicating motion or flow (no text or symbols)

TUBE TÉLESCOPIQUE

Diagram of a hand holding an electric shaver with a black arrow indicating motion (no text or symbols)

Line drawing of a vacuum cleaner with attached pipe and valve (no text or symbols)

Line drawing of a car's head and side profile showing steering wheel and dashboard (no text or symbols)

Illustration of a hand inserting a component into a car's air gap (no text or symbols)

Technical line drawing of a car interior showing dashboard, seatbelt, and engine components (no text or labels)

Vis

Diagram of a car interior showing labeled buttons and directional arrows indicating movement or movement.

Illustration of hands holding a car with a device, no text or symbols present

Technical line drawing of hands operating a mechanical component (no text or symbols visible)

Mechanical assembly diagram showing hands operating a vehicle engine with a black arrow indicating motion (no text or symbols present)

Illustration of a hand operating a mechanical device with a downward arrow indicating motion (no text or symbols present)

Illustration of a car interior with hand tools and ventilation slots (no text or symbols)

PROBLÈME CAUSE POSSIBLE SOLUTION POSSIBLE

Vacuum Cleaner Help Line

US: 1-877-531-7321

CA: 1-844-608-3081

8:00 am - 5:00 pm ET M-F

Refer to the Troubleshooting section of the Use & Care Guide.

For additional assistance, call the Vacuum Cleaner Help Line.

Kenmore ELITE