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USER MANUAL Orca 3000 Whale
INSTALLATION AND OPERATION MANUAL
Orca Submersible Pump Range

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Five blue whale pump units with black connectors, arranged in a row (no visible text or symbols on the devices themselves)| Model Number Description | |
| BE0500 Orca | 500 - 12 V d.c. |
| BE0950 Orca | 950 - 12 V d.c. |
| BE1450 Orca | 1300 - 12 V d.c. |
| BE1454 Orca | 1300 - 24 V d.c. |
| BE2002(B) Orca | 2000 - 12 V d.c. |
| BE2004(B) Orca | 2000 - 24 V d.c. |
| BE3002(B) Orca | 3000 - 12 V d.c. |
| BE3004(B) Orca | 3000 - 24 V d.c. |
* (B) suffix represents a bulk item code
Thank you for purchasing this Whale® product. For over 60 years Whale® has led the way in the design and manufacturer of freshwater and waste systems including:- plumbing, faucets, showers and pumps for low voltage applications. The company and its products have built a reputation for quality, reliability and innovation backed up by excellent customer service.
For information on our full product range visit: www.whalepumps.com
- SPECIFICATION
| Model | 500 US GPH(32 ltrs/min) | 950 US GPH(57 ltrs/min) | 1300 US GPH(82 ltrs/min) | 2000 GPH(126 ltrs/min) | 3000 GPH(189 ltrs/min) | |||
| Product Code BE0500 | BE0950 BE1 | 450 BE1454 BE | 2002(B) | BE2004(B) | BE3002(B) | BE3004(B) | ||
| Open Flow Rate @ 13.6 V d.c | 500 GPH(32 ltrs/min) | 950GPH(57 ltrs/min) | 1300GPH(82 ltrs/min) | 2000 GPH(126 ltrs/min) | 3000 GPH(189 ltrs/min) | |||
| Flow Rate @ 1m (3ft) Head | 450 GPH(26ltrs/min) | 850 GPH(52 ltrs/min) | 1100 GPH(65 ltrs/min) | 1650 GPH(104 ltrs/min) | 2700 GPH(170 ltrs/min) | |||
| Nominal Voltage | 12 V d.c. | 24 V d.c. | 12 V d.c. | 24 V d.c. | 12 V d.c. | 24 V d.c. | ||
| Current Draw | 1.5 amps | 3.5 amps | 5.0 amps | 2.5 amps | 10.0 amps | 5.0 amps | 18.0 amps | 9.0 amps |
| Recommended Fuse | 2.0 amps | 5.0 amps | 7.0 amps | 5.0 amps | 15.0 amps | 8.0 amps | 27.0 amps | 13.0 amps |
| Weight | 0.28 kg(0.62lbs) | 0.45 kg(0.99lbs) | 0.82 kg(1.81lbs) | 1.32 kg(2.91lbs) | 2.64 kg(5.82lbs) | |||
| Hose Connections | 3/4" (19 mm) | 1" (25mm) and 1 1/8" (28mm) | 1 1/8" (28mm) | 1 1/4" (32mm) | ||||
| Wire Size | 1.3mm^2 (16 AWG) | 2mm^2 (14 AWG) | ||||||
| Materials | Pump body: ABS, Seals: Nitrile, Impeller: Acetal | Pump body: Polypropylene, Seals: Nitrile, Impeller: Acetal | ||||||
| Maximum Discharge Head | 3.0 m(9.8 ft) | 3.5 m(11.5 ft) | 4.5 m(14.8 ft) | 4m(13ft) | 4.6m(15ft) | |||
* Flow rates are stated in accordance with ABYC recommendations at a voltage of 13.6 V d.c.
2. PRINCIPALS OF OPERATION
The Orca submersible electric bilge pump range is designed for use as a bilge pump on marine vessels. These high capacity pumps are compact and powerful, designed for bilge water evacuation.
3. TO THE USER
Read the following instructions carefully before installing and using the equipment.
4. TO THE FITTER
Check that the product is suitable for the intended application, follow these installation instructions and ensure all relevant personnel read the points listed below. Also ensure that these operating instructions are passed on to the end user.
5. APPLICATION
This Whale Orca Electric Bilge Pump is designed for use as a bilge pump in marine vessels to pump bilge water only.
6. WARNINGS
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This pump outlet must be ____ mounted at least 305mm (12") above the water line when connected to an intake located below the water line.
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Not suitable for pumping flammable liquids, diesel, chemicals etc. For use in a bilge system only.
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This pump is designed to exhaust standing water only. These pumps are not intended for damage control. Bilge pump capacities may not be sufficient to prevent flooding from rapid accumulation of water due to storms, rough weather and/or rapid leaks created by hull damaged and or unsafe navigational conditions.
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With all applications, it is important that a system of safe working practice is applied to installation, use and maintenance. Ensure the electric supply is turned off.
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In order to securely fasten this unit, ensure that the mounting surface is a minimum

thickness of 19mm (3/4"). Do NOT screw directly onto the hull, it must be mounted to a bulkhead or on an additional board.
7. PARTS LIST
1 x Orca Pump 1 x Screw Kit
8. OPTIONAL EXTRAS
BE9003 / BE9006 - Electric Field Sensor Switch (Available separately)
9. INSTALLATION
WARNING: Please note that incorrect installation may invalidate the warranty. Preparation - Always disconnect power sources before installing.
9.1 Location
- Position pump in the lowest accessible part of the bilge. On sailboats, location should be centred over keel (Fig 1).
- Do not mount the pump directly onto the hull. The base strainer must be mounted to a bulkhead or an additional board at least 19mm (3/4") thick.

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Figure 1 - Mounting Location Hose must rise upwards with NO DIPS Skin Fittings Outlet 12" (305mm) minimum above water line Suitable Mounting Pad9.2 Mounting Instructions
Before drilling, ensure that the mounted pump will be correctly positioned with the pump nozzle pointing towards thru-hull connector.
To remove pump body, place hand over body, depress locking tabs and lift body from strainer base. Note: Motor will be removed with body (see figure 2 and 3).
For Orca 500, 950, 1300 and 2000
- Use base as template to mark 3 mounting holes for Orca in mounting pad.
- Remove base. Drill three 1/8" (3mm) pilot holes for Orca at marked locations.
- Replace base. Attach with #8 stainless steel fasteners (supplied).
- Re-attach pump body to base. Insert body into strainer base, until base tabs snap into holes in body (see figures 2 and 3).
For Orca 3000
- Use base as template to mark 4 mounting holes for Orca 3000 in mounting pad.
- Remove base. Drill four 1/8" (3mm) pilot holes for Orca 3000 at marked locations.
- Replace base. Attach with #8 stainless steel fasteners (supplied).
- Re-attach pump body to base. Insert body into strainer base, until base tabs snap into holes in body (see figure 3).

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Press both locking tabs to release coverFigure 2 - Release Cover Orca 500, 950 and 1300

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Figure 3 - Release Cover Orca 2000 and 3000 Press both locking tabs to release cover9.3 Plumbing
IMPORTANT: To prevent airlock, hose must rise continually upward to the thru-hull connector with no dips or sharp bends. Hose support clips should be used at regular intervals where necessary.
- Orientate the pump outlet for a direct path to the hull connector ensuring an unobstructed hose path.
- Secure all connections with hose clamps.
- If no thru-hull connector exists, install at 12" (305mm) minimum height above water line. Apply marine sealant around thru-hull flanges on interior and exterior of hull.
9.4 Electrical Wiring
Ensure all wire connections are at the highest level above water. Use marine grade wire connectors only and 16 AWG tinned copper wire. Waterproof all connections with suitable materials (see figures 4 and 5).

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Brown Wire Brown Wire Orca Pump Black Wire 2 Terminal On/Off Switch Recommended Automatic Fuse BatteryFigure 4 - Wiring for Orca 500, 950 and 1300

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Red Wire Red Wire Orca Pump 2 Terminal On/Off Switch Recommended Automatic Fuse Battery Black WireFigure 5 - Wiring for Orca 2000 and 3000
- Connect positive (+) brown wire (500, 950 and 1300) or red wire (2000 and 3000) to switch. For automatic operation, use an Automatic Float Switch (Whale BE9003).
- Connect negative (-) black wire to ground.
- Install fuse holder within 72" (183cm) of the positive (+) battery terminal.
- To test system, feed water into the pump. If flow rate appears low, make sure wires are connected properly:
Brown or Red to switch Black to negative (battery)
WARNING: Reversed wiring reduces performance and can cause pump failure.
WARNING: Fire hazard. Wiring must comply with applicable electrical standards and include a properly rated fuse or circuit breaker. Improper wiring can cause a fire resulting in injury or death. NOTE Switch off the power prior to making connections. Suggested wiring information is given as a guide only. For full information, refer to the USCG, ABYC and ISO regulations for marine applications and wiring gauges, connectors and fuse protection.
10. MAINTAINENCE
This Orca is designed only to require minimal maintenance.

WARNING - Before servicing, disconnect power to the pump and drain system.

Optimal performance
- Regularly remove motor housing and inspect and clean the filter to be sure that it is not being blocked by debris.
Annual Checks
- Whale advise that the boat's plumbing system should be checked at least annually for leaks and obstructions. Also a pump electrics test is advisable. If you are not familiar with applicable electrical standards, ensure that the electric test is completed by a qualified electrician/ technician
11. WINTERIZING
NOTE - Fully drain the system for winterizing
Whale do not guarantee warranty if the system is not fully drained for winterizing.
- TROUBLESHOOTING
| PROBLEM PO | SSIBLE CAUSES POTENTIAL SOLUTION | |
| Pump runs but does not pump water | Hose may have blockage or airlock | Clear the hose of any blockages and ensure that outlet hose runs upward to the thru-hull connector, with no dips |
| Impeller may be restricted | Remove pump housing from base. Remove debris from chamber and impeller. Ensure that the impeller is firmly attached to shaft and is not cracked or broken | |
| Pump does not run | Blown fuse | Ensure electrical connections and fuse are waterproof and have not loosened |
13. PATENTS AND TRADEMARKS
Whale®, is a registered trademark of Munster Simms Engineering Limited, Bangor Northern Ireland trading as Whale®.
14. DECLARATION OF CONFORMITY, STANDARDS, APPROVALS
This product complies with all relevant European directives and standards. Please contact Whale® if further details are required.
15. WARRANTY STATEMENT
This Whale® product is covered by a 3 year warranty.
Please see the enclosed document for details of our statement of limited warranty.
16. SERVICE SUPPORT DETAILS
For installation or service advice please contact Whale customer support:
UK Tel: +44 (0)28 9127 0531 USA Tel: +1 616 897 9241
UK Email: info@whalepumps.com USA Email: usasales@whalepumps.com
©Copyright Whale 2017 - All rights reserved. Reproduction in whole or in part without permission is prohibited. WHALE® is a registered trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as Whale. Whale's policy is one of continuous improvement and we reserve the right to change specifications without prior notice. Illustrations are for guidance purposes only.
Neither the accuracy nor completeness of the information contained in any product brochure is guaranteed by the Company and may be subject to change at its sole discretion.
Please note that by contacting Whale Support you will be indicating your consent to receiving product updates, recall information, help guides and appropriate marketing messages from us via post, email or telephone unless you indicated an objection to receiving such messages.
13. BREVETS/MARQUES DEPOSEES
©Copyright Whale 2017 - All rights reserved. Reproduction in whole or in part without permission is prohibited. WHALE® is a registered trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as Whale. Whale's policy is one of continuous improvement and we reserve the right to change specifications without prior notice. Illustrations are for guidance purposes only.
Neither the accuracy nor completeness of the information contained in any Product brochure is guaranteed by the Company and may be subject to change at its sole discretion.
Please note that by contacting Whale Support you will be indicating your consent to receiving product updates, recall information, help guides and appropriate marketing messages from us via post, email or telephone unless you indicated an objection to receiving such messages.
Munster Simms Engineering Ltd.
2 Enterprise Road, Bangor, N. Ireland BT19 7TA
Tel: +44 (0)28 9127 0531
Web: www.whalepumps.com Email: info@whalepumps.com
Whale Support USA
Tel: +1 616 897 9241 Email: usasales@whalepumps.com