H12S - Vacuum Cleaner DREAME - Free user manual and instructions

USER MANUAL H12S DREAME

Cordless Floor Washer User Manual

Line drawing of a vacuum cleaner with attached circuit board (no text or symbols)

Contact us for Help

US & CA : [e-mail]

MX : [e-mail]

Manufactured by: Dreame Trading (Tianjin) Co., Ltd.

Address: Room 2112-1-1, South District, Finance and Trade Center,

No.6975 Yazhou Road, Dongjiang Bonded Port Area, Tianjin Pilot Free

Trade Zone, Tianjin, China

Tel: [phone]

For more information, please visit https://global.dreametech.com

Made in China

NA-A06

The illustrations in this manual are for reference only. Please refer to the actual product.

DREAME

THANK YOU

FOR PURCHASING THIS DREAME VACUUM.

The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: [e-mail]

Contents

EN User Manual 01

Please scan the QR code for the User Manual.

Safety Information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

SAVE THESE INSTRUCTIONS

Household use only.

WARNING- To reduce the risk of fire, electric shock, or injury:

• Do not use outdoor. Do not use on wet surfaces during charging.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer's recommended attachments.

- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.

- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. - Do not handle charging base, including charging base plug, and charging base terminals with wet hands.

- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

- Turn off all controls before unplugging.

- Use extra care when cleaning on stairs.

- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• To reduce the risk of fire, do not use a flammable or combustible liquid to clean a floor.

- Do not use without water tank and/or filter in place.

- Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

- Recharge only with the charging base specified by the manufacturer. A charging base that is suitable for one type of appliance may create a risk of fire when used with another one.

- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

ENE Safety Information

• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified battery packs may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130^ C / 266^ F may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  • Always turn off this appliance before cleaning and maintenance.
  • To reduce the risk of fire and electric shock due to internal component damage, use only dreame cleaning fluid intended for use with this appliance. See the Cleaning Fluid section of this manual.
  • This appliance contains batteries that are non-replaceable.
• The appliance should be stored, used and charged only in the temperature range of 4^ / 39.2^ 40^ / 104^ .
• Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
• Risk of injury. Brush may start unexpectedly. Keep the switch in off position before cleaning or servicing.

---	Direct current
~	Alternating current

FCC Information

Compliance Information
Product Name Cordless Floor Washer with Charging Base
Produce Model	Cordless Floor Washer Model: HHR30BCharging Base Model: HCBG
Compliance Statement	This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Correspondence of the responsible party in USA
Company DREAM TECHNOLOGY USA INC
Address 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex
Email [e-mail]

Caution:

This device complies with Part 15 of the FCC Rules / Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

Product Overview

Packing List

Technical line drawing of a mechanical assembly or mounting bracket (no text or symbols)

Handle

Line drawing of a handheld vacuum cleaner with attached base (no text or symbols)

Main BodyCharging Base

Storage Box

Spare Brush Roller

Replacement Filter

Product Overview

Vacuum

Technical diagram of a vacuum cleaner with numbered parts and an inset view of its internal structure.

1. Self-Cleaning Button
2. Mode Switch
3. ⏻ Power Switch
4. Display Screen
5. Used Water Tank Release Button
6. Used Water Tank Handle

7. Used Water Tank

8. Brush Roller Cover

9. Brush Roller
10. Brush Roller Handle
11. Brush Roller Release Button
12. Brush Roller Cover Release Buttons
13. Clean Water Tank

14. Clean Water Tank Handle

15. Clean Water Tank Release Button

16. Voice Prompt Button
17. Press briefly to activate the voice prompt or adjust the volume.
18. Press and hold for 3 seconds to set the language. Press to switch between languages. Press and hold to confirm the selection.

ENE Product Overview

Charging Base

Base 1. 2. 3. 4. 1. Charging Contacts 2. Air-Drying Outlet 3. Air-Drying Inlet 4. Power Cord

Display Screen

1 2 3 4 5 6 7 8 100% U U U U U

1. Turbo Mode
2. Auto Mode
3. Charging Indicator

- Breathing Orange : Battery level × 20%

- Breathing Green: Battery level > 20%

Error Messages4.

Insufficient water in the Clean Water Tank
Used Water Tank full
Un Blocked tube
Brush roller stuck

1. Suction Mode
2. Drying Mode
3. Low Battery Indicator

- Solid Orange Battery level ≈ 20%

• Solid Green: Battery level > 20%

1. Dust Concentration Indicator

The color of the curve changes with the

amount of dust in real time.

Note: If the appliance is not working properly, the screen display will show an error message. Please 67 order to the troubleshooting table to find your solution.

Installation

Installing the Storage Box

Install the storage box onto the charging base.

Technical line drawing of a mechanical assembly with no visible text or symbols

Installing the Handle
Insert the end of the handle vertically into the port on the top of the vacuum as indicated until you hear a click.

Click

Note: To disassemble, press the contacts in the hole on the back of the appliance with the appropriate tool and pull the handle upwards at the same time.

Charging

1. Place the charging base against a wall on level ground and connect it to a power source. Fully charge the appliance before first use.
2. Place the appliance on the charging base. When charging, the number on the display screen represents the current battery level as a percentage. When the number reaches 100, the battery is fully charged.

100°

Note:

• If there is no operation within 10 minutes of being fully charged, the vacuum will enter sleep mode. Please restart the appliance if you need to use it.
  • To extend the battery life time, the battery keeps cooling down for about one hour automatically after you have used the appliance for a long time.

How to Use

Filling the Clean Water Tank

Press the Clean Water Tank release button and pull the tank outwards to remove it. Remove the cover of the Clean Water Tank and fill the tank with clean water. Install the Clean Water Tank and ensure it clicks into place.

Technical diagram showing a mechanical device with labeled parts and a separate view of a lever mechanism.

Adding Cleaning Fluid

For better cleaning performance, it is recommended to add 0.34 oz (10 ml) detergent with the bottle cap into the full Clean Water Tank, then shake gently and evenly for use. Note: Do not add any liquids other than the officially-approved cleaner. The cleaner can be available on the official online store. Refer to the cleaning solution label for specific usage instructions.

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only dreame AWH10 cleaning fluid intended for use with the appliance.

Starting Cleaning

Gently step on the brush cover and recline the appliance backwards. Press the power switch to start operating.

operating. < 140°

Note:

• Do not vacuum any foamy liquids.
• The appliance will be suspended in the upright position while running.
• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
- Do not recline the appliance backwards more than 140° to prevent the appliance from leaking water.
- When the appliance is in operation, do not lift it off the ground or lay it flat. Doing so may cause the used water to flow into the motor.

How to Use

Switching Modes

Press the mode switch to switch among the Auto mode. Turbo mode and the Suction mode according to your needs.

Cleaning the Used Water Tank

Press the Used Water Tank release button to take out the tank. Remove the tank cover and pour out the used water. Close the tank cover and re-install the tank before use.

Diagram showing three steps of a vacuum cleaner's internal structure: mass, presser, and spray bottle with liquid flow.

One-Press Self-Cleaning

1. Place the appliance back onto the base while you finish cleaning. Ensure that the water in the Clean Water Tank is sufficient for self-cleaning.
2. Briefly press the self-cleaning button on the top of the handle to start/stop self-cleaning.
3. Please empty the Used Water Tank after self-cleaning is completed and drying mode has been engaged. Press the button to exit the drying mode.
   Note: The self-cleaning function can be enabled only when the appliance is being charged and the battery level is more than 20%.

How to Use

Drying Mode

1. Press and hold self-cleaning button for 3 seconds to activate drying mode.
2. The appliance will be charged once drying is completed.

Line drawing of a vacuum cleaner with attached power outlet and plug (no text or symbols)

Note:

• After self-cleaning is complete, promptly clean the Used Water Tank. Clean the charging base if there are any stains left on the base.
• If cleaning the brush roller manually, please air-dry it thoroughly or dry it by using drying mode several times to ensure a good drying effect.

Care & Maintenance

Tips:

• Turn off the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the vacuum is not used for an extended period, fully charge it, unplug the power plug, and store the vacuum in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the vacuum at least once every 3 months.

Cleaning the Used Water Tank and the Filter

1. Press the Used Water Tank release button, and pull the Used Water Tank outwards to remove it.

1. Rinse the Used Water Tank and the tank cover with water, the provided cleaning brush can be used to clean the inner wall of the tank.

Illustration of a hand pouring liquid into a cylindrical container using a handheld device (no text or symbols)

1. Take out the filter from the Used Water Tank cover. Remove the tank cover and pour out the wastewater.

Filter Used Water Tank Cover

1. Re-install the filter and the Used Water Tank cover. Then re-install the Used Water Tank until you hear a click.

Click

Note:

- If the filter is dirty, rinse it with clean water and dry it completely before use. - Replacing the filter every 3 to 6 months is recommended.

12 1312 13

Care & Maintenance

Cleaning the Brush Assembly

1. First, press the brush roller cover release buttons inwards on both sides to remove the brush roller cover. Press the brush roller release button, and the brush roller handle will pop out. Pull it to take out the brush roller.

2. Clear any hair and debris caught on the brush roller with the provided cleaning brush. Rinse the brush roller with clean water and dry it completely.

Diagram illustrating a water spray technique with labeled components including a faucet, water droplet, and a magnified view showing 24 L.

1. Wipe the suction inlet with a dry cloth or wet tissue. Do not rinse the brush assembly with water.

2. Re-install the brush roller and the brush roller cover until you hear a click.

Hand holding a mechanical component, possibly a tool or device, with no visible text or symbols.

Note:

- Clean as needed. Alternating use of the two provided brush rollers is recommended. - Replacing the brush roller every 3 to 6 months is recommended.

Care & Maintenance

Cleaning the Tube and the Dirt Sensor

Remove the Used Water Tank, gently wipe the tube and the dirt sensor with a wet cloth before use.

Dirt Sensor

Note: Do not rinse the tube or the dirt sensor.

Troubleshooting

If an error occurs, the appliance will stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact customer service.

Error Possible Cause	Solution
The appliance does not work	The appliance is out of battery or its battery level is low	Fully charge its battery before use
	The appliance is in the upright position	Recline the appliance backwards
	Blockage activated overheat protection mode	Clear the blockage and wait until the temperature returns normal
	The Used Water Tank is full Empty the Used Water Tank
	The parts are not properly installed	Ensure all parts are properly in place
The appliance charges slowly	The temperature of the battery is too low or too high	Wait until the battery's temperature returns normal
The suction power of the appliance is weak	The filter is clogged Cleaning the filter
	The suction inlet or tube is blocked by a foreign object	Clean the tube and the suction inlet
The motor is making a strange noise	There is too much used water in the Used Water Tank	Empty the Used Water Tank
	The suction inlet is blocked	Clear any blockage in the suction inlet
The dust concentration indicator is solid red	The dirt sensor needs cleaning	The dirt sensor is in the tube. Follow tube cleaning instructions
	The cleaning solution concentration is too high	Dilute the cleaning solution with water at the recommended ratio
	A third-party cleaning solution caused a large amount of foam	Use only the officially-approved cleaning solution
The display screen does not light up while charging	The charging base cable is not plugged into the electrical outlet	Make sure the charging base cable is plugged in
	The appliance is not placed onto the charging base properly	Make sure the appliance is placed onto the charging base properly

Troubleshooting

No water is coming out of the appliance	The Clean Water Tank is not properly installed in place, or the water in the Clean Water Tank is insufficient	Re-install or fill the Clean Water Tank
	It takes 30 second to dampen the brush roller	Turn on the appliance and check again in 30 seconds
The vent leaks water	A collision or a sharp pull causes water to enter the motor	Move the appliance gently back and forth while it is turned on
	The filter is not completely dry after being cleaned	Dry the filter completely before use
Self-cleaning fails	The brush roller may be jammed by large debris	Open the brush roller cover to check and clean the brush roller
	The appliance is not placed onto the charging base properly	Make sure the appliance is being charged before self-cleaning
	Self-cleaning cannot be enabled if the battery level is lower than 20%	The self-cleaning function can only be enabled when the appliance is being charged and the battery level is more than 20%
	The Used Water Tank is not installed in place, or the Used Water Tank is full	Re-install or empty the Used Water Tank
	The Clean Water Tank is not installed in place, or the water in the Clean Water Tank is insufficient	Re-install or fill the Clean Water Tank
Poor drying performance or strange noise while drying	The air outlet and air inlet of the charging base may be blocked	Check and clear the blockage of air outlet and air inlet

For additional support, contact us via [e-mail]
Tel: [phone]

Error Prompts and Solutions

If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

Error Icon Possible Cause Solution
	Insufficient water in the Clean Water Tank	Fill the Clean Water Tank
	The Used Water Tank is full	Empty the Used Water Tank
	Brush roller stuck	Clean the brush roller with the provided cleaning brush
	Blocked tube	Check whether the filter is clogged Alternatively, clean the tube and the dirt sensor

Error Code	Possible Cause Solution
E1-E7	Error	Restart the appliance for troubleshooting.If the problem persists, please contact customer service
H1-H6
H7 Battery overheating		Wait until the battery's temperature returns normal

Specifications

Vacuum
Model HHR30B		Charging Time approx. 3.5 hours
		Drying time 1 hour
Rated Voltage 21.6	V ===	Rated Power 300	W
Used Water Tank Capacity	700 mL/ 23.67 fl oz	Clean Water Tank Capacity	900 mL/30.4 fl oz
Charging Base
Model HCBG
Rated Input	120 V~60 Hz0.8 A (charging)	Rated Output 28 V	=== 1.68 A
Rated Power(during drying)	110 W	Rated Power(during charging)	45 W

• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.

• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.

• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

Technical diagram of a vacuum cleaner with numbered parts and an inset view of its internal structure.

charge 2 3 4

Technical line drawing of a handheld device with a handle and a base, showing a mechanical assembly (no text or symbols)

Technical line drawing of a vacuum cleaner with labeled component and digital display showing 80.0

Remarque :

Technical diagram showing a mechanical device with labeled parts and a separate view of its internal structure.

Diagram showing three steps of a vacuum cleaner: adding a brush, adjusting the brush tip, and pouring liquid into a cylindrical container.

Line drawing of a vacuum cleaner with attached circuit board and power outlet (no text or symbols)

Illustration of a hand pouring liquid into a cylindrical container using a handheld device (no text or symbols)

② Clic ①

Diagram illustrating a water spray technique with a faucet, tool, and stopwatch showing 24-hour cycle

Hand holding a mechanical component with a cylindrical part inserted (no text or symbols visible)

Remarque :

Line drawing of a handheld device with a cylindrical top and base (no text or symbols)

Filtro de repuesto

Technical diagram of a vacuum cleaner with numbered parts and an inset view of its internal structure.

Technical line drawing of a handheld device with a handle and a base, showing a mechanical assembly (no text or symbols)

Technical diagram showing a device with labeled parts and a separate schematic view of its internal structure.

Technical diagram showing three steps of a vacuum cleaner's internal structure: press, spray gun, and spray can.

Line drawing of a vacuum cleaner with attached power outlet and wiring (no text or symbols)

Illustration of a hand pouring liquid into a spray bottle using a tap (no text or symbols)

Clic

Nota:

Diagram illustrating a water spray technique with a faucet, brush, and magnified view showing 24 L/min cycle

Hand holding a mechanical component with a cylindrical part inserted (no text or symbols visible)

Nota: