UPS2URM1500DC-NC-1N - Uninterruptible power supply V7 - Free user manual and instructions
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USER MANUAL UPS2URM1500DC-NC-1N V7
1-1. Transportation 1
1-2.Preparation 1
1-3. Installation 1
1-4. Operations 1
1-5. Maintenance, service and warnings 2
2. Installation and setup 4
2-1. Rear panel view 4
2-2. Operating principle 4
2-3. Installation of the UPS 5
2-4. Setting up the UPS 6
2-5. Battery Replacement 9
3. Operation 10
3-1. Panel Button functions 10
3-2.LCD Panel 10
3-3. Audible Alarm 12
3-4.LCD display wordings index 12
3-5. UPS Settings 13
3-6. Operating Mode Description 18
3-7. Fault Reference Codes 19
3-8. Warning indicator 19
4. Troubleshooting 20
5. Storage and Maintenance 21
6. Specifications 22
1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual. Save this manual for reference and read all the instructions carefully prior to installation and operation.
1-1. Transportation
- Transport the UPS only in the original package to protect against damage, shock or impact.
1-2. Preparation
- Condensation may occur if the UPS system is moved directly between cold and warm environments. The UPS system must be free from moisture prior to installation. Allow at least two hours for the UPS system to acclimate to the environment.
- Do not locate the UPS system near water or in high humidity environments.
- Do not locate the UPS system where it will be exposed to direct sunlight or near heat sources.
- Do not block ventilation slots in the UPS housing. Avoid overheating with sufficient ventilation.
1-3. Installation
- Do not connect electronic devices which could overload the UPS system (e.g. laser printers, scanners) to the UPS output sockets.
- Arrange cables to avoid stepping on or tripping over them.
- Do not connect personal appliances such as hair dryers to UPS output sockets.
- Connect the UPS system only to a an easily accessed and grounded (shockproof outlet) in proximity of where the UPS system is to be installed.
- Use only VDE-tested, CE-marked (or UL-marked for 100/110/115/120/127 VAC models) mains cable (e.g. the mains power cable of your computer) to connect the UPS system to a grounded, shockproof outlet.
- Use only VDE-tested, CE-marked (or UL-marked for 100/110/115/120/127 VAC models) power cables to connect the loads to the UPS system.
- When installing equipment, ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA .
- Temperature Rating: Units are considered acceptable for use in a maximum ambient of 40^ (104°F).
1-4. Operation
- Do not disconnect the UPS system's mains cable or from the building wiring outlet (shockproof socket outlet) during operation as this will eliminate the protective grounding of the UPS system and of all connected loads.
- The UPS system features its own, internal current source (batteries). The UPS output sockets, or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet.
- In order to fully disconnect the UPS system, first press the OFF/Enter button to disconnect the mains.
- Prevent liquids or allowing foreign objects to contact the UPS' internal electronics.
1-5. Maintenance, service and warnings
- The UPS system operates with hazardous voltages. Repairs may be conducted only by qualified maintenance personnel.
- Caution - Risk of Electric Shock. Components inside the UPS system are connected to the battery and may hold an electrical charge and present a hazard even after disconnecting the UPS from the mains (building wiring) outlet.
- Disconnect the batteries and confirm that no current or hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors prior to conducting service and/or maintenance or any kind.
- Only trained personnel familiar with established precautionary measures should attempt to replace batteries or supervise others. Untrained personnel must not attempt any service or replacement.
- Caution - Risk of Electric Shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Before touching any components, verify that no voltage is present!
- Caution - Do not incinerate batteries. This can cause an explosion.
- Caution - Do not attempt to open or damage batteries. Released electrolyte is harmful and potentially toxic to the skin and eyes.
- Batteries can cause electrical shock and have a high short-circuit current. Always take theses precautionary measures and any other measures deemed necessary when working with batteries:
a) Remove watches, rings, or other metal objects from hands and wrists
b) Use tools with insulated (rubber) handles.
c) Wear rubber gloves and boots.
d) Do not lay tools or metal parts on top of batteries.
e) Always disconnect the charging source and load prior to installing or maintaining the battery.
f) Remove battery grounds during installation and maintenance to reduce likelihood of shock. Remove the connection from ground if any part of the battery is determined to be grounded.
-
When changing batteries, use the same number and type of batteries or battery packs as specified
-
For UPS with internally mounted battery
a) Information to enable the replacement of the battery with a suitable is available at www.v7world.com
b) Safety instructions to allow access by service personnel is stated in the installation/service handbook, available at www.v7world.com
c) If batteries are to be installed by service personnel, instructions for interconnections, including terminal torque is available upon request.
- Replace fuses with the same type and amperage.
- Only authorized service personnel should attempt to dismantle the UPS system.
- WARNING: (for 220/230/240 VAC system) This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.
WARNING: (for 110/120 VAC system)
-
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
-
WARNING: Any unauthorized physical changes or modifications to this UPS will void the equipment's warranty.
2. Installation and setup
NOTE: Inspect the UPS prior to installation for shipping damage and store the original packaging in a safe place for future use.
2-1. Rear panel view IEC Type NEMA Type


- Programmable outlets: connect to non-critical loads.
- Output receptacles: connect to mission-critical loads.
- AC input
- Network/Fax/Modem surge protection
- USB communication port
- RS-232 communication port
- SNMP intelligent slot (Pre-installed)
- Emergency power off function connector (EPO)
- External battery connection
2-2. Operating principle
The operating principle of the UPS is shown as below

The UPS is composed of mains input, EMI/RFI filters, rectifier/PFC, inverter, battery charger, DC-to-DC converter, battery, dynamic bypass and UPS output.
2-3. Installation the UPS
For the sake of safety, the UPS is shipped out from factory without the battery leads connected. Before install the UPS, please follow below steps to connect the battery leads.
Step 1

Remove the front panel.
Step 2

Connect the AC input and re-connect battery leads.
Step 3

Replace the front panel.
This UPS can be either located a flat surface or desk or mounted in a 19" rack chassis.
Rack-mount Installation

Step 1 Step 2


Tower Installation Step 1

Step 2
Step 3

2-4. Setting up the UPS
- UPS should be mounted in a rack or on a flat, clean surface area away from vibration, dust, humidity, high temperatures, liquids, gases, or corrosive and conductive contaminants. Avoid high-traffic areas, near windows and doors. Maintain a minimum clearance of 100mm from the bottom of the UPS to avoid dust and high temperature.



-
Maintain an ambient temperature range of 0^ to 45^ for optimal operation. Every 5^ above 45^ , will reduce 12% of the UPS' nominal capacity at full load. The highest acceptable working temperature for UPS operation is 50^ .
-
An altitude of 1000m is the maximum allowable in order to keep the UPS at normal operation under full load. Use at high altitudes requires a reduced power load. Altitude de-rating power with connected loads for UPS normal operation is listed as below:
| Altitude m | Derating factor \( {}^{1)} \) |
| 1000 | 1.0 |
| 1500 | 0.95 |
| 2000 | 0.91 |
| 2500 | 0.86 |
| 3 000 | 0.82 |
| 3500 | 0.78 |
| 4 000 | 0.74 |
| 4 500 | 0.7 |
| 5 000 | 0.67 |
| NOTE - Note to table 1 | |
| Based on density of dry air \( = {1.225}\mathrm{\;{kg}}/{\mathrm{m}}^{3} \) at sea-level, +15 °C. | |
| 1) Since fans lose efficiency with altitude, forced air-cooled equipment will have a smaller derating | |
- The UPS is equipped with an internal fan for cooling. For proper heat dissipation and accessibility, place the UPS in a well-ventilated area with a minimum clearance of 100mm to the front of the UPS and 300mm to the back and sides.
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Do not connect through extension cords.
- For 200/208/220/230/240VAC models: The power cord is detachable and supplied with this UPS
- For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug is a NEMA 5-15P.
Note: Check if the site wiring fault indicator lights up in LCD panel. It will be illuminated when the UPS is plugged into an improperly wired utility power outlet (Refer to Troubleshooting section). Check if there is a circuit breaker against overcurrent and short circuit between the mains and AC input of the UPS for safe operation. The recommended protection value as following:
| Models | Spec |
| 200/208/220/230/240VAC models | 10A |
| 100/110/115/120/127VAC models | 15A |
Step 2: UPS output connection
There are two kinds of outputs: programmable outlets and general outlets. Connect non-critical devices to the programmable outlets and critical devices to the general outlets. During power failure, you may extend the backup time to critical devices by setting shorter backup time for non-critical devices.
Step 4: Communication connection
Communication port:
USB port

RS-232 port

Intelligent slot (SNMP)

For unattended UPS shutdown/start-up and status monitoring, connect one end of the communication cable to the USB/RS-232 port and the other end to the communication port of your PC. With ViewPower management software installed, you can schedule the UPS shutdown/start-up and monitor UPS status through a PC.
The UPS is equipped with intelligent slot with a preinstalled SNMP network card. With ViewPower managements software you can securely manage, monitor and control V7 UPS system from across a network or control remotely.
Step 3: Network connection
Network/Fax/Phone surge port


OUT
Connect a single modem/phone/fax RJ-11 or RJ-45 line into surge protected "IN" outlet on the back panel of the UPS unit. Connect the "OUT" outlet to the equipment with another RJ-11 modem/fax/phone line or RJ-45 cable.
Step 4: Disable and enable EPO function
This UPS is equipped with EPO (emergency power off) function. Default configuration is with pin 1 and pin 2 closed (a plate connects pin 1 and pin2) for UPS normal operation. To activate EPO function, remove two screws on EPO port and the plate will be removed.
Note: The EPO function logic can be set up via LCD setting. Please refer to program 16 in UPS setting for the details.

Step 5: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS. Note: The battery will charge fully during the first five hours of normal operation. Full battery load capability during this initial charging period.
Step 6: Installation of monitoring software
For optimal computer system protection, install ViewPower UPS monitoring software to configure UPS features including shutdown. You can use supplied RS-232, or USB communication cable to connect to the corresponding ports of UPS and the host PC. Then, follow below steps to install monitoring software.
You can also control these functions over remotely of a network through connection to the SNMP network interface preinstalled in the UPS. Please see the SNMP Quick Start Guide included with the UPS' documentation.
- Download the appropriate ViewPower Software or other utilities to your computer and follow the on-screen instructions to initiate installation.
- Follow the on-screen instructions and prompts during the installation process.
- When your computer restarts, the monitoring software will appear as an orange plug icon located in the system tray.
2-5. Battery Replacement
NOTICE: This UPS is equipped with internal batteries that are user replaceable. The batteries are hot-swappable battery and can be replaced without shutting down the UPS or connected loads. Replacement is a safe procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions, and notes before replacing batteries.
Note: Upon battery disconnection, equipment is not protected from power outages.
Step 1

Remove front panel.
Step 2

Disconnect battery leads.
Step 3

Pull out the battery box by removing two screws on the front panel.
Step 4

Replace the deplete battery assembly with the new replacement assembly
Step 5

After replacing the batteries, put the battery box back to original location and screw it tightly.
Step 6

Re-connect the battery leads.
Step 7

Replace the front panel.
3. Operation
3-1. Panel Button Functions
| Button | Function |
| ON/Mute Button | Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS.Mute the alarm: After the UPS is turned on in battery mode, press and hold this button for at least 3 seconds to disable or enable the alarm system. This mute will not apply to the occurrence of UPS warnings or errors.Up key: Press this button to display previous selection in UPS setting mode.Switch to UPS self-test mode: Press ON/Mute buttons for 3 seconds to enter UPS self-testing while in AC mode, ECO mode, or converter mode. |
| OFF/Enter Button | Turn off the UPS: Press and hold this button at least 2 seconds to turn off the UPS. The UPS will be in standby mode under normal power or transfer to Bypass mode if the Bypass setting is enabled by pressing this button.Confirm selection key: Press this button to confirm selection in UPS setting mode. |
| Select Button | Switch LCD message: Press this button to change the LCD message for input voltage, input frequency, input current, battery voltage, battery current, battery capacity, ambient temperature, output voltage, output frequency, load current and load percent.Settings mode: Press and hold this button for 3 seconds to enter UPS settings mode in Standby and Bypass modes.Down key: Press this button to display next selection in UPS setting mode. |
| ON/Mute + Select Button | Switch to bypass mode: Under normal main power, press ON/Mute and Select buttons simultaneously for 3 seconds. Then UPS will enter to bypass mode. NOTE: This action will be ineffective when input voltage is out of an acceptable range.Exit settings mode or return to the upper menu: When working in settings mode, press ON/Mute and Select buttons simultaneously for 0.2 seconds to return to the upper menu. Once the top menu is reached, press these two buttons at the same time to exit the settings mode. |

3-2. LCD Panel
| Display | Function |
| Backup time information | |
| Indicates the estimated backup time. H: hours, M: minute, S: second. | |
| Configuration and fault information | |
| SET | Indicates the configuration items. Configuration items are listed in detail in section 3-5. |
| FAULT CODE | Indicates the warning and fault codes. Codes are listed in detail in section 3-7 and 3-8. |
| Mute operation | |
| Indicates that the UPS alarm is disabled. | |
| Input, Battery, Temperature, Output & Load information | |
| INBATOUT | Indicates the input voltage, input frequency, input current, battery voltage, battery current, battery capacity, ambient temperature, output voltage, output frequency, load current and load percent. k: kilo, W: watt, V: voltage, A: ampere, %: percent, °C: centigrade degree, Hz: frequency |
| Load information | |
| Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%. | |
| Indicates overload. | |
| Programmable outlets information | |
| Indicates that programmable management outlets are working. | |
| Mode operation information | |
| Indicates the UPS connected to the mains. | |
| + - | Indicates the battery is working. |
| Indicates charging status | |
| BYPASS | Indicates the bypass circuit is working. |
| ECO | Indicates the ECO mode is enabled. |
| Indicates the AC to DC circuit is working. | |
| PFC | Indicates the PFC circuit is working. |
| Indicates the inverter circuit is working. | |
| CVCF | Indicates the UPS is working in converter mode. |
| Indicates the output is working. | |
| Battery information | |
| Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%. | |
| + - | Indicates low battery. |
3-3. Audible Alarm
| Battery Mode | Alarm sounds every 5 seconds |
| Low Battery | Alarm sounds every 2 seconds |
| Overload | Alarm sounds every second |
| Fault | Alarm sounds continuously |
| Bypass Mode | Alarm sounds every 10 seconds |
3-4. LCD display wordings index
| Abbreviation | Display content | Meaning |
| ENA | ENR | Enable |
| DIS | DIS | Disable |
| ESC | ESC | Escape |
| HLS | HLS | High Loss |
| LLS | LLS | Low Loss |
| AO | AO | Active Open |
| AC | AC | Active Close |
| EAT | EARL | Estimated Autonomy Time |
| RAT | FARL | Running Autonomy Time |
| SD | SD | Shutdown |
| OK | OK | OK |
| ON | ON | ON |
| BL | BL | Battery Low |
| OL | OL | Overload |
| OI | OI | Over Input Current |
| NC | NC | Battery Not Connected |
| OC | OC | Overcharge |
| SF | SF | Site Wiring Fault |
| EP | EP | EPO |
| TP | EP | Temperature |
| CH | CH | Charger |
| BF | BF | Battery Fault |
| BV | BV | Bypass Out Range |
| FU | FU | Bypass Frequency Unstable |
| BR | BR | Battery Needs Replacing |
| EE | EE | EEPROM Error |
3-5. UPS Settings

There are two selection fields to set up the UPS.
Main Parameters 1: Parameter Selection.
Refer to the table below:
Parameter Options 2: Selectable settings or values for each parameter.
01: Output voltage setting
| Interface | Setting |
| Parameter 2: Output voltage For 200/208/220/230/240 VAC models, you may choose the following output voltage: 200: presents output voltage is 200Vac 208: presents output voltage is 208Vac 220: presents output voltage is 220Vac 230: presents output voltage is 230Vac (Default) 240: presents output voltage is 240Vac For 100/110/115/120/127 VAC models, you may choose the following output voltage: 100: presents output voltage is 100Vac 110: presents output voltage is 110Vac 115: presents output voltage is 115Vac 120: presents output voltage is 120Vac (Default) 127: presents output voltage is 127Vac |
- 02: Frequency Converter enable/disable
| Interface | Setting |
| SET 02 d15 CVCF | Parameter 2: To enable or disable converter mode choose the following two options: CF ENA: converter mode enable CF DIS: converter mode disable (Default) |
03: Output frequency setting
| Interface | Setting |
| Parameter 2: Output frequency setting. To set the initial frequency on battery mode: BAT 50: presents output frequency is 50Hz BAT 60: presents output frequency is 60Hz If converter mode is enabled, you may choose the following output frequency: CF 50: presents output frequency is 50Hz CF 60: presents output frequency is 60Hz |
- 05: ECO voltage range setting
Interface


Setting
Parameter 2: Set the acceptable high voltage point and low voltage point for ECO mode by pressing Down key or Up key.
HLS: High loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in parameter 3 is from +7V to +24V of the nominal voltage. (Default: +12V )
For 100/110/115/120/127 VAC models, the setting range in parameter 3 is from +3V to +12V of the nominal voltage. (Default: +6V )
LLS: Low loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in parameter 3 is from -7V to -24V of the nominal voltage. (Default: -12V)
For 100/110/115/120/127 VAC models, the setting voltage in parameter 3 is from -3V to -12V of the nominal voltage. (Default: -6V)
- 06: Bypass enable/disable when UPS is off
Interface

Setting
Parameter 2: To enable or disable Bypass function choose the following two options:
ENA: Bypass enable
DIS: Bypass disable (Default)
- 07: Bypass voltage range setting
Interface


Setting
Parameter 2: Set the acceptable high voltage point and acceptable low voltage point for Bypass mode by pressing the Down key or Up key.
HLS: Bypass high voltage point
For 200/208/220/230/240 VAC models:
230-264: setting the high voltage point in parameter 3 from 230Vac to 264Vac. (Default: 264Vac)
For 100/110/115/120/127 VAC models:
120-140: setting the high voltage point in parameter 3 from 120Vac to 140Vac. (Default: 132Vac)
LLS: Bypass low voltage point
For 200/208/220/230/240 VAC models:
170-220: setting the low voltage point in parameter 3 from
| 170Vac to 220Vac. (Default: 170Vac) For 100/110/115/120/127 VAC models: 85-115: setting the low voltage point in parameter 3 from 85Vac to 115Vac. (Default: 85Vac) |
- 08: Bypass frequency range setting
| Interface | Setting |
| Parameter 2: Set the acceptable high frequency point and acceptable low frequency point for Bypass mode by pressing the Down key or Up key. HLS: Bypass high frequency point For 50Hz output frequency models: 51-55Hz: setting the frequency high loss point from 51Hz to 55HZ(Default: 53.0Hz) For 60Hz output frequency models: 61-65Hz: setting the frequency high loss point from 61Hz to 65Hz(Default: 63.0Hz) LLS: Bypass low Frequency point For 50Hz output frequency models: 45-49Hz: setting the frequency low loss point from 45Hz to 49HZ(Default: 47.0Hz) For 60Hz output frequency models: 55-59Hz: setting the frequency low loss point from 55Hz to 59Hz(Default: 57.0Hz) |
- 09: Programmable outlets enable/disable
| Interface | Setting |
| 09 d15 DATE | Parameter 2: Enable or disable programmable outlets. ENA: Programmable outlets enable DIS: Programmable outlets disable (Default) |
- 10: Programmable outlets setting
| Interface | Setting |
| SET 999 LOAD | Parameter 2: Set up backup time limits for programmable outlets. 0-999: setting the backup time limits in minutes from 0-999 for programmable outlets which connect to non-critical devices on battery mode. (Default: 999) |
11: Autonomy limitation setting
| Interface | Setting |
| Parameter 2: Set up backup time on battery mode for general outlets. 0-999: setting the backup time in minutes from 0-999 for general outlets on battery mode. DIS: Disable the autonomy limitation and the backup time will depend on battery capacity. (Default) Note: When setting as “0”, the backup time will be only 10 seconds. |
12: Battery total AH setting

Interface
Setting
Parameter 2: Set up the battery total AH of the UPS.
7-999: setting the battery total capacity from 7-999 in AH. Please set the correct battery total capacity if external battery bank is connected.
13: Maximum charger current setting

Interface
Setting
Parameter 2: Set up the charger maximum current. For low voltage model:
1/2/4/6/8: setting the charger maximum current 1/2/4/6/8 in Ampere. (Default: 2A)
For high voltage model:
1/2/4/6/8/10/12: setting the charger maximum current 1/2/4/6/8/10/12 in Ampere. (Default: 2A)
Note: Please set the appropriate charger current based on battery capacity used. The recommended charging current is 0.1C 0.3C of battery capacity as following table for reference.
| Battery capacity (AH) | Total charging current (A) |
| 7~20 | 2 |
| 20~40 | 4 |
| 40~60 | 6 |
| 60~80 | 8 |
| 80~100 | 10 |
| 100~150 | 12 |
14: Charger boost voltage setting

Interface
Setting
Parameter 2: Set up the charger boost voltage.
2.25-2.40: setting the charger boost voltage from 2.25 V/cell to 2.40V/cell. (Default: 2.36V/cell)
15: Charger float voltage setting

Interface
Setting
Parameter 2: Set up the charger float voltage.
2.20-2.33: setting the charger float voltage from 2.20 V/cell to 2.33V/cell. (Default: 2.28V/cell)
16: EPO logic setting
Interface

Setting
Parameter 2: Set up the EPO function control logic.
AO: Active Open (Default). When AO is selected as EPO logic, it will activate EPO function with Pin 1 and Pin 2 in open status.
AC: Active Close. When AC is selected as EPO logic, it will activate EPO function with Pin 1 and Pin 2 in close status.
17: External output isolation transformer connection
Interface

Setting
Parameter 2: Allow or disallow external output isolation transformer connection.
ENA: If selected, enables connection to an external output isolation transformer.
DIS: If selected, disables connection to external output isolation transformer. (Default)
18: Display setting for autonomy time
Interface

Setting
Parameter 2: Set up the display setting for autonomy time EAT: If EAT is selected, it will display the remaining autonomy time. (Default)
RAT: If RAT is selected, it will show current accumulated autonomy time.
19:Acceptable input voltage range setting
Interface

Setting
Parameter 2: Set the acceptable high voltage point and acceptable low voltage point for input voltage range by pressing the Down key or Up key.
HLS: Input high voltage point
For 200/208/220/230/240 VAC models:
280/290/300: setting the high voltage point in parameter 2. (Default: 300Vac)
For 100/110/115/120/127 VAC models:
140/145/150: setting the high voltage point in parameter 2. (Default: 150Vac)
LLS: Bypass low voltage point
For 200/208/220/230/240 VAC models:
110/120/130/140/150/160: setting the low voltage point in parameter 2. (Default: 110Vac)
For 100/110/115/120/127 VAC models:
55/60/65/70/75/80: setting the low voltage point in parameter 2. (Default: 55Vac)
00: Exit settings
| Interface | Setting |
| SET ESC LOAD | Exit the setting mode. |
3-6. Operating Mode Description
| Operating mode | Description | LCD display |
| Online mode | When the input voltage is within acceptable range, the UPS will provide pure and stable AC power to output. The UPS will also charge the battery at online mode. | OK 230V PFC +1 |
| ECO mode | Energy saving mode: When the input voltage is within voltage regulation range, the UPS will bypass voltage to output for energy saving. The UPS will also charge the battery in ECO mode. | OK 228V PFC +1 +2 |
| Frequency Converter mode | When input frequency is within 40 Hz to 70 Hz, the UPS can be set at a constant output frequency, 50 Hz or 60 Hz. The UPS will continue to charge battery under this mode. | OK 230V PFC +1 +2 +3 |
| Battery mode | When the input voltage is beyond the acceptable range or there's a power failure, the UPS will provide power from battery and a warning alarm will sound every 5 seconds. | OK 230V PFC +1 +2 |
| Bypass mode | When the input voltage is within acceptable range, but UPS is overload, the UPS will enter bypass mode or can be set from the front panel. An alarm will sound every 10 seconds. | OK 228V PFC +1 +2 |
| Standby mode | The UPS is powered off and will not output power, but charges batteries. | OK 230V PFC +1 +2 |
| Fault mode | When a fault has occurred, the ERROR icon and the fault code will be displayed. | FAULT CODE 4 PFC +1 +2 |
3-7. Fault Reference Codes
| Fault event | Fault code | Icon | Fault event | Fault code | Icon |
| Bus start fail | 01 | x | Battery voltage too high | 27 | x |
| Bus over | 02 | x | Battery voltage too low | 28 | x |
| Bus under | 03 | x | Charger output short | 2A | x |
| Inverter soft start fail | 11 | x | Over temperature | 41 | x |
| Inverter voltage high | 12 | x | Overload | 43 | x |
| Inverter voltage Low | 13 | x | Charger failure | 45 | x |
| Inverter output short | 14 | x | Over input current | 49 | x |
3-8. Warning indicator
| Warning | Icon (flashing) | Code | Alarm |
| Low Battery | ▲ + - | BL | Sounds every 2 seconds |
| Overload | ▲ ☑ | OL | Sounds every second |
| Over Input Current | ▲ | DI | Sounds 2 beeps every 10 seconds |
| Battery is Not Connected | ▲ + - | NC | Sounds every 2 seconds |
| Overcharge | ■ ☐ ☐ | OC | Sounds every 2 seconds |
| Site Wiring Fault | ▲ ☑ | SF | Sounds every 2 seconds |
| EPO Enable | ▲ | EP | Sounds every 2 seconds |
| Over Temperature | ▲ | EP | Sounds every 2 seconds |
| Charger Failure | ▲ | CH | Sounds every 2 seconds |
| Battery Fault | ▲ | bF | Sounding every 2 seconds (UPS will power off to indicated battery failure) |
| Out of Bypass Voltage Range | ▲ BYPASS | b' | Sounds every 2 seconds |
| Bypass Frequency Unstable | ▲ | FU | Sounds every 2 seconds |
| Battery Needs Replacement | ▲ | b' | Sounds every 2 seconds |
| EEPROM Error | ▲ | EE | Sounds every 2 seconds |
NOTE: "Site Wiring Fault" function can be enabled/disabled via software. Please check software manual for the details.
4. Troubleshooting
If the UPS system does not operate correctly, review the table below for possible solutions.
| Symptom | Possible cause | Remedy |
| No indication or alarm though the mains is normal. | The AC input power is not securely connected. | Check if the input power cord is firmly connected to the mains. |
| The icon and the warning code flash on LCD display and alarm is sounding every 2 seconds. | EPO function is activated. | Set the circuit in closed position to disable EPO function. |
| The icons of and and the warning code flash on LCD display. Alarm is sounding every 2 seconds. | Line and neutral conductors of UPS input are reversed. | Rotate mains power socket by 180° and then connect to UPS system. |
| The icons of and and the warning code flash on LCD display. Alarm is sounding every 2 seconds. | The battery is incorrectly connected. | Check if all batteries are properly connected. |
| Fault code is shown as 27 on LCD display and alarm is continuously sounding. | Battery voltage is too high or charger failure. | Contact support |
| Fault code is shown as 28 on LCD display and alarm is continuously sounding. | Battery voltage is too low, or charger is failure. | Contact support |
| The icons and and the warning code flash on LCD display. Alarm is sounding every second. | UPS is overload | Remove excess loads from UPS output. |
| UPS is overloaded. Devices connected to the UPS are fed directly by the electrical network via the Bypass. | Remove excess loads from UPS output. | |
| After repetitive overloads, the UPS is locked in the Bypass mode. Connected devices are fed directly by the mains. | Remove excess loads from UPS output first, then shut down the UPS and restart it. | |
| Fault code is shown as 49 on LCD display and alarm is continuously sounding. | UPS is over input current. | Remove excess loads from UPS output. |
| Fault code is shown as 43 and the icon is lighting on LCD display. Alarm is continuously sounding. | The UPS shut down automatically because of overload at the UPS output. | Remove excess loads from UPS output and restart it. |
| Fault code 14 shows on the LCD display and alarm is continuously sounding. | The UPS shut down automatically because of short circuit occurrence on the UPS output. | Check output wiring and if connected devices are in short circuit. |
| Fault codes 01, 02, 03, 11, 12, 13 or 41 show on the LCD display and alarm is continuously sounding. | A UPS internal fault has occurred. There are two possible results: 1. The load is still operating, but directly from AC power via bypass. 2. The load is no longer supplied by power. | Contact support |
| Backup time is shorter than nominal value. | The batteries are not fully charged | Charge the batteries for at least 5 hours and then check capacity. If the problem persists, Contact support. |
| Batteries defect | Contact your dealer to replace the battery. | |
| Fault code 2A shows on the LCD display and alarm is continuously sounding. | A short circuit occurrence on the charger output. | Check if battery wiring of connected external pack is in short circuit. |
| Fault code is shown as 45 on LCD display. At the same time, alarm is continuously sounding. | The charger does not have output and battery voltage is less than 10V/PC. | Contact your dealer. |
5. Storage and Maintenance
Operation
The UPS contains no user-serviceable parts. If the battery service life (3~5 years at 25^ ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.


Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:
| Storage Temperature | Recharge Frequency | Charging Duration |
| -25°C - 40°C | Every 3 months | 1-2 hours |
| 40°C - 45°C | Every 2 months | 1-2 hours |
6. Specifications
| MODEL | UPS2URM1500DC-NC | |
| CAPACITY* | 1500VA/1500W | |
| INPUT | ||
| Voltage Range | Low Line Transfer | 160VAC/140VAC/120VAC/110VAC ± 5 % or 80VAC/70VAC/60VAC/55VAC ± 5 % (based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0) |
| Low Line Comeback | 175VAC/155VAC/135VAC/125VAC ± 5 % or 87VAC/77VAC/67VAC/62VAC ± 5 % | |
| High Line Transfer | 300 VAC ± 5 % or 150 VAC ± 5 % | |
| High Line Comeback | 290 VAC ± 5 % or 145 VAC ± 5 % | |
| Frequency Range | 40Hz ~ 70 Hz | |
| Phase | Single phase with ground | |
| Power Factor | ≥ 0.99 @ full load | |
| THDi | ≤ 5% @ 205-245VAC or 100~130VAC THDU < 1.6% @ input and full linear load condition | |
| OUTPUT | ||
| Output voltage | 200/208/220/230/240VAC or 100/110/115/120/127 VAC | |
| AC Voltage Regulation | ± 1% (Batt. Mode) | |
| Frequency Range (Synchronized Range) | 47 ~ 53 Hz or 57 ~ 63 Hz | |
| Frequency Range | 50 Hz ± 0.1 Hz or 60Hz ± 0.1 Hz (Batt. Mode) | |
| Current Crest Ratio | 3:1 | |
| Harmonic Distortion | ≤ 2 % THD (Linear Load); 4 % THD (Non-linear Load) | |
| Transfer Time | AC Mode to Batt. Mode | Zero |
| Inverter to Bypass | < 4 ms | |
| Waveform (Batt. Mode) | Pure Sinewave | |
| EFFICIENCY | ||
| AC Mode | ≥89% @ full charged battery | |
| ECO Mode | ≥96% @ full charged battery | |
| Battery Mode | ≥88% | |
| BATTERY | ||
| Battery Type | 12V/9AH | |
| Numbers | 3 | |
| Recharge Time | 3 hours recover to 95% capacity for internal battery@ 2A charging current | |
| Charging Current | 100/110/115/120 /127 VAC models: default 2A, max. 8A adjustable 200/208/220/230/240 VAC models: default 2A, max. 12A adjustable | |
| Charging Voltage | 41.0 VDC ± 1% | |
| PHYSICAL | ||
| Dimension, D X W X H (mm) | 410 x 438 x 88 | |
| Net Weight (kgs) | With battery | 15.5 |
| Without battery | 8.1 | |
| ENVIRONMENT | ||
| Operation Humidity | 20-95 % RH @ 0-40°C (non-condensing) | |
| Noise Level | Less than 50dBA @ 1 Meter (With fan speed control) | |
| MANAGEMENT | ||
| Smart RS-232 or USB | Supports Windows® 2000/2003/XP/Vista/2008/7/8/10, Linux, Unix and MAC | |
| SNMP | Power management from SNMP manager and web browser | |
- Derate capacity to 80% of capacity when the output voltage is adjusted to 100VAC, 200VAC or 208VAC. For 100/110/115/120/127VAC system, the output power ratings are different based on different input voltage. Please check output power rating table for the details.
** Product specifications are subject to change without further notice.
Replacement Battery Pack Specification
| Model | RBC2URM1500DC |
| Used with UPS Models | UPS2URM1500DC-NC |
| Battery Type | 12V 9Ah |
| Battery Numbers | 6 |
| Dimensions (DxWxH) mm | 380 x 438 x 88 |
| Net Weight(kgs) | 21.5 |