SEGWAY E300SE - Electric scooter

E300SE - Electric scooter SEGWAY - Free user manual and instructions

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Product type Electric scooter
Brand Segway
Model E300SE
Dimensions (L × W × H) 1 855 × 680 × 1 275 mm
Weight (without battery) 101 kg
Wheelbase 1 360 mm
Maximum speed 105 km/h
Range (WMTC) 55 km
Typical range 130 km
Max motor power 10 kW
Max torque 200 N·m
Battery type Lithium-ion (Li-ion)
Nominal battery voltage 74 V
Total capacity (2 batteries) 4 000 Wh
Charging time (1 battery) Approximately 3 hours
Charging time (2 batteries) Approximately 5.5 hours
Front tire 100/70-12, tubeless
Rear tire 120/70-12, tubeless
Front tire pressure 200 kPa
Rear tire pressure 220 kPa
Brakes Front and rear disc
ABS Dual channel
Traction control (TCS) Smart TCS
Vehicle IP protection IPX5
Battery IP protection IPX7
Under-seat storage 34 L
Number of seats 2
Connectivity Bluetooth, IoT, Segway-Ninebot app
Smart functions AirLock, RideyGo!, cruise control, automatic parking, reverse
Front suspension type Hydraulic and spring
Rear suspension type Gas-charged and adjustable spring combination
Certifications CE, RED 2014/53/EU

Frequently Asked Questions - E300SE SEGWAY

How to turn on and off the Segway E300SE?
There are 4 ways: 1) with the remote control (ON/OFF button), 2) with the key (turn to ON or LOCK position), 3) by pressing the Auto button twice, 4) via the Segway-Ninebot app. To turn off and lock, use the remote control, the key in LOCK position, or the app.
How to recharge the battery?
Turn off the scooter. Open the flip-up seat with the key, then the footrest. Plug the original charger into the battery charging port, then into a 200-240 V AC outlet. The charger indicator is solid red during charging and turns green when the battery is full. Unplug the outlet first, then the battery.
What to do in case of an error code on the screen?
Refer to the 'Common fault and solutions' section of the manual. For example, code 10 indicates a controller communication error, code 11 indicates undervoltage (recharge the vehicle). For unlisted or persistent codes, contact after-sales service.
How to activate the cruise control?
Ride at the desired speed, then press the Cruise switch (cruise control). The speed can be adjusted in steps of 5 km/h by pressing the driving mode button, or 1 km/h by holding it down. To exit, press Cruise again or apply a brake.
Can the scooter be used in the rain?
It is not recommended to ride in bad weather. The vehicle has IPX5 protection but water can damage electrical components. Avoid deep puddles and never submerge the scooter. In rainy weather, traction is reduced: ride slower and brake earlier.
What is the recommended maintenance?
Clean with a soft damp cloth and mild detergent. Do not use alcohol, gasoline, acetone, or high-pressure jet. Regularly check tire pressure (front 200 kPa, rear 220 kPa), brakes, cables, and lights. Store in a dry and cool place. For long-term storage, disconnect the battery and recharge it every two months.
How to install an additional battery?
Open the seat, remove the side panels, remove the plug, place the additional battery in the compartment, insert the plug into the battery port, then reinstall the panels and protective cover. Total charging time becomes approximately 5.5 hours.
What is the maximum allowed weight?
The scooter is designed for two people, with a maximum payload not explicitly mentioned in the manual. For safe riding, do not exceed the load capacity indicated by the manufacturer (typically around 150 kg for two-seater models).
How to activate reverse mode?
At a standstill, hold down the Cruise switch until you hear a 'beep beep'. Then turn the electronic throttle to reverse. Release Cruise and the throttle to exit, then accelerate normally to go forward.
What to do if the scooter does not start?
Check that the battery is properly connected and the main switch is on. Make sure the side stand is up and you are seated. Press the Auto button after power on. If the READY indicator does not light up, check the app or contact after-sales service.

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Download the instructions for your Electric scooter in PDF format for free! Find your manual E300SE - SEGWAY and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. E300SE by SEGWAY.

USER MANUAL E300SE SEGWAY

Segway eScooter User Manual E300SE

  1. Overview 01
  2. Package and Functions 05
  3. First Use 17
  4. Learn to Ride 19
  5. Installation of Lithium-ion Battery 20
  6. Installation of Additional Battery(optional) 22
  7. Charge the Battery 23
  8. Common Fault and Solutions 24
  9. Maintenance 26
  10. Specifications 29
  11. Certifications 31
  12. Trademark and Legal Statement 31

WelcomeContents

Thank you for choosing Segway eScooter. This product can be registered as a Scooter vehicle.

Combining advanced wireless positioning technology and smart App control, Segway eScooter promises a brand-new riding experience.

SEGWAY E300SE - WelcomeContents - 1

SEGWAY E300SE - WelcomeContents - 2

natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Please read the user manual carefully to fully understand the vehicle's usage and maintenance methods. Please note that the pictures shown are for illustration purpose only. The pictures do not refer to a particular model of product. Actual product may vary due to different model. No legal claims can be made on the basis of data in this manual.

1. Overview

IMPORTANT

For the purpose of emphasis, the words and symbols of "WARNING" (△) "CAUTION" ( ) and "NOTE ( ) have special meanings. Pay extra attention to information highlighted by these signals: WARNING △ indicates a potential hazard that could result in death or serious injury. CAUTION indicates a potential hazard that could result in minor or moderate injury. NOTE ( ) indicates information that makes installation and maintenance easier.

You must thoroughly understand the user manual before riding the Segway eScooter. This manual should be considered as a permanent part of the vehicle and should remain with the vehicle if or when ownership is changed.

Read the Service and Maintenance Record thoroughly so you understand the coverages under which your vehicle is covered, as well as your rights and responsibilities.

  • Check and obey all local laws or regulations of L3e-A1 driving in your region or country.
  • Do not ride through deep water, submerge the vehicle or wade in water for a long time. The battery will be damaged and it will cause serious damage to the scooter.
  • You must wear a helmet and protective gear when riding at all times.
  • Improper decorations and modifications may result into fatal injury. We strongly advise that you do not modify your Segway eScooter or remove any original equipment. Changing its original design or operation will be dangerous and will void the warranty.
  • Do not use a high-pressure washer hose directly on the electrical components.

Riding Safety

- Remember that whenever you ride this product, you risk injury from loss of control, collisions, and falls. 0102

To reduce the risk, you must read and follow all "CAUTION" and "WARNING" notices. Please understand that you can reduce the risk by following the instructions and warnings in this manual, but you cannot eliminate all the risks. Please use common sense when riding.

  • In order to master riding skills, practice is necessary. Use with caution to avoid falls or collisions causing injury to yourself or others. Neither Ninebot Inc., which means Ninebot (Beijing) Tech Co., Ltd. and its subsidiaries and affiliates nor Segway Inc. would be responsible or liable for any injuries, damage or legal disputes caused by rider's inexperience or fault to follow the instructions indicated in this manual.
  • When entering public places, always comply with the local laws and regulations.
    ● In places without laws regarding Scooter, comply with the safety guidelines outlined in this manual.
  • Do not modify the scooter or change parts by yourself. Use only Ninebot or Segway approved parts and accessories. Any modifications to your scooter could interfere with its operations, result in serious injury and/or damage, or void the Limited Warranty. If you need to replace any component, please contact after-sales service or an authorized dealer.
  • If the scooter makes abnormal sounds or signals an alarm, stop riding immediately. Contact after-sales service for advice.

Who Should Not Ride:

Those who should not ride Segway eScooter include:

I. Underaged people (According to local laws and regulation).
II. Anyone under the influence of alcohol, drugs, or intoxicants.
III. Anyone who suffers from diseases that put them at risk if they engage in strenuous physical activity. IV. Pregnant women,
V. Those with compromised mental abilities who cannot understand the risks and proper operation of the vehicle.

Riding Surfaces and Environment:

  • Do not ride in bad weather
  • Slow down and ride with care on complex road conditions. Segway eScooter might lose control if ridden at high speeds to pass obstacles, bumpy roads, low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice), when riding on slopes or making sharp turns.

- When riding in rainy or snowy weather, the traction is reduced and the braking distance is increased. For your safety, please drive slower and brake earlier to reduce the risks of loss of control and falls.

Before Riding:

  • Before each ride, inspect the brakes system and tire conditions and make sure there are no loose or damaged parts.
  • DO NOT allow anyone to ride the scooter on their own unless they have carefully read this manual. The safety of a new rider is your responsibility. Assist new riders until they are comfortable with the basic operations. Make sure each new rider has gone through the New Rider Tutorial and is made fully aware of the safety precautions.
  • When the remaining battery is less than 20%, charge the scooter in time with the original charger. Please regularly check the lights, tire pressure, tire tread, brake cable, rear-view mirrors and other components function properly.

Instructions on Riding and Usage:

● ONLY ride on flat paved surfaces. DO NOT accelerate or brake abruptly when driving.
- Stay alert when driving and always keep a safe distance from other vehicles. Slow down when entering a new environment.
- Please hold the handlebar with both hands to avoid serious injuries due to loss of balance or falling. DO NOT use a cell phone, camera, headphones, earbuds or perform any other activities while riding.
- Slow down when approaching intersections, motorways, corners, doors, etc. Yield the right of way for pedestrians, bicycles and motor vehicles.
- If any abnormality occurs, stop riding immediately and contact the after-sales service in time. DO NOT ride before the cause of the abnormality is found out and repaired.
● Always park the vehicle on a flat surface after turning it off. Otherwise the vehicle may slip and cause harm to you or others.

Warnings and Precautions
SEGWAY E300SE - Instructions on Riding and Usage: - 1

Vehicle

SEGWAY E300SE - Instructions on Riding and Usage: - 2

natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Accessories

SEGWAY E300SE - Instructions on Riding and Usage: - 3

SEGWAY E300SE - Instructions on Riding and Usage: - 4

SEGWAY E300SE - Instructions on Riding and Usage: - 5

SEGWAY E300SE - Instructions on Riding and Usage: - 6

SEGWAY E300SE - Instructions on Riding and Usage: - 7

user manual x 1CDC + 1Service and Marketing Record x 1

Right/Left rear view min or 1

Battery charger × 1

Key=2 Sourcekey×2

Remote control<2

When unpacking, please check if all items are in good condition. If there are any missing or defective parts, please contact your dealer or the after-sales service.

To avoid damage to vehicle parts or to avoid accidents, please consult with your dealer for service and vehicle adjustment.

05 06

Parts and Functions2. Package and Functions
Handlebar Front panel Hook Side retro-reflector Front wheel Front shock absorber Foot panel Saddle Armrest Rear wheel Electric motor Central stand Side stand

Follow the instructions of step 1 in "First Use". The remote control can work when the scooter is powered on and the distance between the remote control and the scooter body is no greater than 10m .

  1. Co/Oll Lullen

(a) When the socialist will prove this could be a potential one.

(b) After the semester to an precast this ball on to power of oil.

  1. Lock button

(a) When the speaker will press his button to look it.

(b) When the scooter is on press this button to power off and pick it.

SEGWAY E300SE - Instructions on Riding and Usage: - 9

Operation indicator

Prices are based on the indicators including, information from various market properties.

Fly Screen

Headlight

Front direction indicator lamp

Horn

SEGWAY E300SE - Instructions on Riding and Usage: - 10

natural_image Line drawing of a scooter with visible wheels and front-mounted seat (no text or symbols)

a. Unscrew bolt B as shown in the picture.

b. Mount onto the handlebar and affix the bolt.

c. Screw the rear-view mirror into the bolt

counterclockwise. Turn bolt A until it comes into contact with bolt B.

d. Tighten the bolts in the opposite direction with the wrenches. Slide down the protector to cover the bolts.

SEGWAY E300SE - Instructions on Riding and Usage: - 11

SEGWAY E300SE - Instructions on Riding and Usage: - 12

SEGWAY E300SE - Instructions on Riding and Usage: - 13

SEGWAY E300SE - Instructions on Riding and Usage: - 14

SEGWAY E300SE - Instructions on Riding and Usage: - 15

Charge the Vehicle

Please power off Segway eScooter before charging.

SEGWAY E300SE - Instructions on Riding and Usage: - 16

The charger indicator turns green when the battery pack is fully charged.

SEGWAY E300SE - Instructions on Riding and Usage: - 17

SEGWAY E300SE - Instructions on Riding and Usage: - 18

Open:

Push the footrest and it will pop out automatically.

SEGWAY E300SE - Instructions on Riding and Usage: - 19

Close:

Push the footrest inward.

SEGWAY E300SE - Instructions on Riding and Usage: - 20

Throttle Front brake lever Foot panel switch VIN Rear brake lever Tire pressure label Seat bucket

Rear direction indicator lamp Tail light Motor Controller Registration plate Rear retro-reflector USB Outlet Rear shock absorber Statutory plate

Battery charge Passing beam headlamp Driving beam headlamp Direction indicator Speed display Vehicle fault Cruise control Battery level 188 mph 50.00" Ready Malfunction indicator lamp Bluetooth ABS indicator Direction indicator Lock Time Riding mode Range & Status display Status indicator (right)Status in Ready indicator

Riding mode details
00 + 100% - 50% speed that - full torque recovery 00 + 100% - 50% speed that - torque recovery 00 + 100% - 50% speed that - torque recovery 00 + 100% - 50% speed that - torque recovery

Symbol Name Descriptor Details/Symbol
READYREADY indicator WhenREADY is on, the vehicle is good to go.When the side stand is locked up and a person sits on the seat, press the Auto Key, and READY is on.
Direction indicator (Left/Right)1. Flash when the left/right turn button is pressed. 2. When both direction indicators (left and right) lights up simultaneously with the warning indicator, the vehicle is in a warning state.1. When logged □ (at left combination switch) to the left/right the left/right turn signal turns on. Press □ again to turn off the turn signal. 2. when pressed ▲ (at right combination switch), the left/right turn signal and the indicator will flash to alert pedestrians and other vehicles, press ▲ again to remove the warning.
Press beam headlampThe high beam is on when it lights up.Find □ button at left combination switch, toggle □ to light up the high beam.
Driving beam headlampThe low beam is on when it lights up.
Battery chargeThe battery power is low and needs charging when it lights up.When the battery power is low, this indicator lights up and the battery level bar on the dashboard flashes.
Valfunction indicator ampThe indicator light will light up when the vehicle has a malfunction.This indicator will flash once when powering on. This indicator will light up when the vehicle has an electric mail icon, and the error code will be displayed on the dashboard.
BluetoothThe vehicle is connected to a phone when it lights up.
ABS indicatorThe indicator light is off when the vehicle working normally.If the symbol stays on when the speed is >5 km/h, it means there is an error in the ABS.
Cruise controlThe vehicle is in cruise control when it lights upDuring riding, press No (at the left combination switch) to lock the current vehicle speed; Turn the throttle or brake lever to remove the cruise control. Click the "+/-" button to increase or decrease the cruise speed by 5 km/h. Long press the "+/-" button to continuously increase or decrease the cruise speed by 1 km/h. After releasing the "+/-" button, the vehicle crashes at the brand soil speed.
Vehicle faultWhen the icon flashes, the vehicle has a malfunction.
Vehicle lockThe vehicle is locked when the icon lights up.Press □ on the Remote Control to lock the vehicle; Press □ to unlock the vehicle, at the same time, this indicator off.
Speed display1. Indicates the current speed. 2. Displays the error code when there is a malfunction.mph : Imperial units km/h : Matric unit
ClockIndicates current time.
RangeIndicates the total distance traveled.miles : Imperial units km : Matric unit
Status displayLast: While the vehicle is locked, insert the key and turn to ON mode. key : The vehicle is still at ON mode when trying to turn it off a remote control or by pressing the Auto button. Next: The throttle is turned while the side is supported. On: The throttle is turned while charging. Next: The throttle is turned when there is no rotor.
Symbol Name Descriptionon CommentsSymbol
^a Riding modeIndicates the current gear.
·s·s Remaining battery levelBars of remaining battery.

Left combination switch

Right combination switch

Passing/Driving

beam switch

Turn signal switch

Cruise switch

Horn switch

SEGWAY E300SE - Right combination switch - 1

natural_image Line drawing of a person in a scooter with two circular insets showing interior compartments (no text or symbols)

Riding mode switch

Hazard warning

switch

Auto key

SymbolSymbol Name Meaning
Passing/Driving beam switch1. Toggle it is the right to activate the high beam; toggle it to the center to turn off the high beam.2. Slide it all the way to the left to turn on the overtaking signal; Release to cancel the overtaking signal.
Turn signal switchWhen toggled to the left, the left turn signal turns on. The button resets automatically after releasing Toggle it to the center and press to turn off the left turn signal.When toggled to the right, the right turn signal is on. The button resets automatically after releasing Place it at the center and hold down to turn off the right turn signal.
Horn switchWhen pressed, the horn is sounded to alert pedestrians or other vehicles.
Cruise switchWhen pressed, the vehicle will cruise at the current speed. The cruise control can be cancelled by pressing the button again, turning the throttle, or by braking.
Riding mode switchPress "-" to switch the modes in sequential order, and press "-" to switch the modes in reverse order.
Auto keyWhen the vehicle is on, double press to open the seat bucket or press and hold to switch off the vehicle. If the AirLock is enabled in the App, hold this button while the paired phone is within a range to turn on the vehicle.When the side stand is folded up and the rider is on the seat, press this key and READY indicator is on.
Hazard warning switchWhen the button is pressed, both the left and right turn signals will flash to alert pedestrians and other vehicles.

Advanced

Auto Slope Parking

1. Enable

a. Press Cruise switch once or squeeze and hold brake lever for 3 seconds under 0 km/h.

SEGWAY E300SE - Enable - 1

SEGWAY E300SE - Enable - 2

b. Auto Slope Parking function is on while "H" appears on dashboard.

SEGWAY E300SE - Enable - 3

2. Disable

Press Cruise switch or twist throttle to exit.

SEGWAY E300SE - Disable - 1

SEGWAY E300SE - Disable - 2

Smart Cruising

1. Enable

Press Cruise switch to enter cruise mode while riding.

2. Adjust the speed

Under cruise mode, the speed can be adjusted by 5 km/h for each pressing of Riding mode switch button.

Pressing and holding the Riding mode switch button can adjust the speed by 1km/h continuously.

SEGWAY E300SE - Adjust the speed - 1

SEGWAY E300SE - Adjust the speed - 2

3. Accelerating

Under cruise mode, user can accelerate the vehicle by twisting the throttle without exiting cruise mode. The vehicle will decelerate to the set cruise speed if the rider releases the throttle after accelerating.

4. Exit

Press Cruise switch again or pull either brake lever to exit cruise mode.

SEGWAY E300SE - Exit - 1

SEGWAY E300SE - Exit - 2

Reverse function

1. Enable

Press and hold reverse state.

at zero speed. When a "beep beep" sound is heard, the vehicle enters the

SEGWAY E300SE - Enable - 1

SEGWAY E300SE - Enable - 2

2. Reversing

Twist throttle to reverse the vehicle.

SEGWAY E300SE - Reversing - 1

SEGWAY E300SE - Reversing - 2

3. Exit

After reversing to appropriate position, release the Cruise switch and the throttle, then twist the throttle again to ride forward.

Throttle Calibration

Enable

Under power-off state, activate the central stand, twist the throttle to the end, press and hold the Auto key. Then power on the vehicle (except by key). Until hearing the rising tone from the motor, then release the throttle and Auto key; when hearing the falling tone, the calibration completes.

SEGWAY E300SE - Enable - 1

OFF position Power on the vehicle by remote control or Segway Ninebot app.

SEGWAY E300SE - Enable - 2

SEGWAY E300SE - Enable - 3
OFF position The vehicle is powered off.

SEGWAY E300SE - Enable - 4
ON position The vehicle is powered on.

SEGWAY E300SE - Enable - 5
OPEN position Rotate left to open the seat bucket.

SEGWAY E300SE - Enable - 6
LOCK position Turn the handlebar to the very left, then turn the key to the left end while pressing it down, so that the handlebar is locked.

3. First Use

For your safety, please go through the New Rider Tutorial in Segway-Ninebot App.

① Turn on
SEGWAY E300SE - First Use - 1

a. Open the seat bucket with your key, and pull the foot panel switch to unlock it.
SEGWAY E300SE - First Use - 2
b. Lift the lid.

SEGWAY E300SE - First Use - 3
c. Connect the battery plug and snap on rubber cover.

SEGWAY E300SE - First Use - 4
d. Close the lid.

② Powering-on and activation

a. Power on:

Option 1: Power on with the key [see37 Ignition].

Option 2: Press the ON button on the remote control [see ☑ Functions of the Remote Control for details].

b. Activation:

Enable AirLock: Enable Bluetooth on your phone, scan the QR Code on the dashboard to download and install the app > register and log in > click "Search device" > Connect. Follow the instructions to bind your Segway eScooter.

Option 1
SEGWAY E300SE - ② Powering-on and activation - 1

Option 2
SEGWAY E300SE - ② Powering-on and activation - 2

SEGWAY E300SE - ② Powering-on and activation - 3

③ How to power on/lock the vehicle after activation

There are four ways to power on/lock the vehicle.

Option 1: Use the remote control: Press ON/OFF button to unlock and power on the vehicle; press the lock button to power off and lock. [See ⑪ Functions of the Remote Control for details]

Option 2: Use the key: insert the key and turn it clockwise to ON position to power on or counterclockwise to LOCK position to lock. [see 37 Ignition]

Option 3: Press the Auto button [see 36 Controller Switch]

Option 4: Via the Segway-Ninebot app as shown below:

a. Press the On/Off button on the vehicle homepage.

b. Press "Confirm" on the popped-up window.

c. When the indicator on the dashboard is pre-light, press and hold the Auto button to power on/lock the vehicle.

4. Learn to Ride

a. When powered on via the App, sit on the cushion and retract the side stand.

b. Press the Auto Key.

SEGWAY E300SE - Learn to Ride - 1

SEGWAY E300SE - Learn to Ride - 2

c. The "Ready" indicator lights up. d. Squeeze the throttle inwards to go.

SEGWAY E300SE - Learn to Ride - 3

SEGWAY E300SE - Learn to Ride - 4

5. Installation of Lithium-ion Battery

SEGWAY E300SE - Installation of Lithium-ion Battery - 1

Before installation, make sure there are two plugs and no foreign objects in the battery compartment.

a. Stuff the two plugs into the plugs holes on both sides of the battery compartment, and place the

SEGWAY E300SE - Installation of Lithium-ion Battery - 2

SEGWAY E300SE - Installation of Lithium-ion Battery - 3

SEGWAY E300SE - Installation of Lithium-ion Battery - 4

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port.
SEGWAY E300SE - Installation of Lithium-ion Battery - 6

SEGWAY E300SE - Installation of Lithium-ion Battery - 7

SEGWAY E300SE - Installation of Lithium-ion Battery - 8
f. Install the plug covers on the plugs.

SEGWAY E300SE - Installation of Lithium-ion Battery - 9

SEGWAY E300SE - Installation of Lithium-ion Battery - 10

6. Installation of Additional Battery (optional)

a. Open the seat. c. Remove the side of Remain and that panels.

SEGWAY E300SE - Installation of Additional Battery (optional) - 1
d. Take out the plug.

SEGWAY E300SE - Installation of Additional Battery (optional) - 2
e. Place the additional battery into the seat bucket.

a round hole as shown below.
SEGWAY E300SE - Installation of Additional Battery (optional) - 3
f. Insert the plug into the battery port.

SEGWAY E300SE - Installation of Additional Battery (optional) - 4
g. Install the side panels of the seat bucket.

SEGWAY E300SE - Installation of Additional Battery (optional) - 5
h. Place the battery protective cover onto the battery.

SEGWAY E300SE - Installation of Additional Battery (optional) - 6

SEGWAY E300SE - Installation of Additional Battery (optional) - 7

SEGWAY E300SE - Installation of Additional Battery (optional) - 8

7. Charge

① Charge the vehicle

see [Charging Port] at page 8.

② Charge the Battery

a. Use the key to open the seat bucket and pull the foot panel switch to unlock it.

SEGWAY E300SE - ② Charge the Battery - 1

c. Connect the charging cable to the charging port on the battery and then plug into a power socket.

SEGWAY E300SE - ② Charge the Battery - 2

b. Open the foot panel, which is also the battery compartment lid, and take out the battery.

SEGWAY E300SE - ② Charge the Battery - 3

The indicator on the battery charger shows solid red when charging and turns green when finished.

SEGWAY E300SE - ② Charge the Battery - 4

  1. Common Fault and Solutions
FaultPossible causesSolution
Error code 10Controller communication errorCheck the controller, dashboard and related wiring.
Error code 11Undervoltage protection of motor controllerCharge the vehicle before use.
Error code 12Motor hall sensor faultCheck the throttle, motor, motor controller and related wiring.
Error code 13Controller MOS tube fault
Error code 14Throttle abnormality
Error code 15Brake switch abnormalityCheck the brake levers, motor controller and related wiring.
Error code 16Error in saving configuration settingsPlease contact after-sales service or an authorized dealer.
Error code 17Dashboard communication errorCheck the LCD wiring inside the dashboard.
Error code 18Lead-acid sampling board communication errorCheck the lead-acid sampling board and the related wiring.
Error code 19-30Lithium-ion battery abnormalityCheck the instruments, battery and related wiring.
Error code 33Program redirection errorUpdate the program.
Error code 34Abnormal vehicle temperatureCheck the temperature sensors of the dashboard.
Error code 35Dashboard and ECU communication errorCheck the dashboard, ECU and related wiring.
Error code 36Weak central controller signalsMake sure the vehicle is parked in an open space outdoors.
Error code 37Low battery in central controllerConnect the battery and keep the main switch on for at least 5 hours.
Error code 38Electric switch errorCheck if the electric switch cable is short-circuited or broken.
Error code 40AHRS (attitude and heading reference system) errorPlease contact after-sales service or an authorized dealer.
Error code 41Stem lock not releasedTurn off the vehicle and power it on again.
Error code 42Invalid or wrong ECU certificateReplace ECU.
Error code 43The vehicle was in a crash or violent impactIf this is a false alarm, please check the dashboard, if there was an accident, turn off the vehicle and power it on again.
Fault Possible causes Solution
Error code 45 Vehicle inLost mode Exit Lost mode in App
Error code 46 Cooling fanof controller faultPlease contact after-sales service or an authorized dealer.
Error code 47 Software overcurrentMotor controller overcurrent. Try to restart the vehicle.
Error code 48 OvervoltageMotor controller overvoltage. Please check battery, reinstall the battery and restart the vehicle.
Error code 49Controller overtemperature HIGH-LEVELCheck cooling system and ride only after cooling.
Error code 50Motor overtemperature HIGH-LEVELCheck cooling system and ride only after cooling.
Error code 51 CAN monitoring faultPlease contact after-sales service or an authorized dealer.
No batteryBattery not connected properlyCheck if the main plug of the battery is properly connected.
The main switch is offTurn on the main switch.
Blown fuseReplace the fuse.
Short rangeinsufficient tyre pressureCheck the tyre pressure: 1.8 bar for front wheel and 2.0 bar for rear wheel.
Low battery or fault in battery chargerFully charge the battery in time.
Frequent starts, braking or overloadingMaintain good riding habits and DO NOT exceed the max. payload.
Battery faultPlease contact after-sales service or an authorized dealer.
Other faultsIf you encounter a malfunction that cannot be solved by the instructions above, or the issue cannot be identified.
Smart service not available, including: scooter locating, SOS emergency notice, OTA upgrade, scooter positioning, vehicle condition and battery info, vehicle/battery loss report, notifications, riding record and statistics, etc.1. The integrated SIM card in ECU has expired. (A new vehicle comes with a limited-time free smart service from the date of activation. The SIM card info will be deleted within 3 months upon expiry).2. For continued service, please renew in the Segway-Ninebot app.3. ECU error1. If expired, please renew in the Segway-Ninebot app.2. Within three months after the expiry: You may renew your value-added service via "After-sales service - Smart service" in the App. When exceeding the 3-month limit, you need to pay and replace the ECU.3. Replace ECU

9. Maintenance

Cleaning and maintenance

Cleaning

Wash with water and neutral detergent and use a soft and wet cloth to clean,

DO NOT clean with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of the vehicle. DO NOT rub with sandpaper or metal brush.

SEGWAY E300SE - Cleaning and maintenance - 1

Before cleaning, make sure the vehicle is powered off.

Storage

Store in a dry and cool place indoors and avoid sunlight and rain, so as to avoid oxidation and shorten the service life. Disconnect the battery plug for long-time storage to prevent over-discharge.

Motor

  1. When driving through puddles or pools of water, make sure that the water level should not exceed the central axis of the rear wheel.

  2. Regularly check the motor. In case of any loose objects, tighten immediately.

  3. Clean the vehicle regularly to prevent particles from entering the motor and affecting its normal function. Do not spray water directly during cleaning.

  4. Inspect if there are any scratches on the motor and whether there is any abnormal noise when the motor is running. In case of any abnormality, contact after-sales service or your dealer.

Battery

  1. In case of any malfunction with battery, please contact the after-sales service or an authorized dealer.

  2. DO NOT drain the battery. It is recommended to keep the battery level above 15%. Charge after each ride to prolong the service life of the battery.

  3. It is strictly prohibited to disassemble the battery. There is a danger of electric shock, short circuit, fire, explosion, etc.

  4. When the battery indicator bars are all lit up or the charger indicator turns green, it means the battery is fully charged.
  5. If you are not going to use the vehicle for a long time, take out the battery after it is fully charged, place in a dry and well-ventilated place, and charge it every two months.
  6. DO NOT store the battery in a place where there is a risk of falling. Falling may cause battery damage and short circuit, fire and explosion.

Battery Charger

Before charging:

  1. The charger should ONLY be used to charge the original vehicle. It is strictly prohibited to charge non-rechargeable batteries.
  2. To prevent the electronic components inside the charger from loosening, DO NOT place the charger inside the vehicle.
  3. The power supply voltage should be 200-240V AC.
  4. Should you discover any wire damage or loose connector, stop using the Segway eScooter.

During charging:

  1. Place the vehicle in a safe place away from the elements.
  2. Connect to the battery or vehicle charging port first, and then plug into the power socket.
  3. When there is an unusual smell, sound or light display, stop charging immediately and contact after-sales service.

After charging:

  1. When the battery is full, disconnect from the power socket first and then unplug from the battery/vehicle.
  2. After the charger cools down, place it in a safe place inaccessible to children.

  1. Ensure good ventilation during charging. Stay away from fire or explosive materials!
  2. High voltage in the charger! DO NOT disassemble or replace parts of the charger.
  3. DO NOT connect the charger to the power supply for a long time. Unplug from the power socket when not charging. DO NOT use the charger to charge multiple vehicles.
  4. Regularly inspect the charger for damage to the cord, plug, enclosure and other parts. If any damage is found, stop using until it is repaired or replaced.
  5. The external cable of the charger cannot be replaced; if the cord is damaged, the charger must be discarded and replaced by a new one.
  6. The charger should be handled with care.

Others

wheels is complicated and incorrect assembly can lead to instability and malfunctions.

complicated for a user, he/she is advised to contact an authorized or a specialized repairer or customer service.

Record.

NOTICE: INSURANCE

YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS ESCOOTER. TO DETERMINE IF COVERAGE IS PROVIDED, PLEASE CONTACT YOUR INSURANCE COMPANY OR AGENT.

  1. Specifications
Product NameSepway eScooter E300SE
Vehicle ParametersDimensions (L×W×H)1855 × 680 × 1175 mm
Vehicle Weight(batteries not included)101 kg
Wheelbase1350 mm
Max. Speed105 km/h
WMTC Range85 km
Typical range130 km
Energy Consumption44 Wh/km
Max. Motor Output Power10 kW
30 mins Max ContinuousOutput Power7.8 kW
Max. Torque200 N·m
IP RatingIPX5
Space under Snail34 L
SeatsFor two persons
BatteryBattery TypeLi-ion
Charging TimeAbout 3 hours for one battery, about 5.5 hours for two batteries
IP RatingIPX7
Capacity74V/27Ah
Weight12.5 kg per pack
Rated Voltage74 V
Battery Energy4000Wh for 2 batteries
ChargerNominal Power100BW
Charger Input Voltage100–240V~30Hz
Charger Output Voltage84 V
TyreTyre TypeFront: 100/70 12, tubeless tyre
Rear: 120/70 12, tubeless tyre
Standard Tire PressureFront: 200 kPa
Rear: 220 kPa
BrakesFront brakeDisc
Rear brakeDisc
SuspensionsFront suspensionHydraulic Spring shock absorber
Rear suspensionCombined pressurized nitrogen and spring shock absorber (spring preload adjustable)
ABSDual-channel
TCSSmart TCS
Product Name Sagway eScopter E300SE
Smart featuresAirLockYes
Seat Trunk LockYes
Kickstand DetectionYes
OTAYes
AHRSYes
Built-in IoTYes
Cruise modeYes
Smart BMS 6.0Yes

11. Certifications

This product is certified to EU No 168/2013.

The battery complies with UN/DOT 38.3.

The Radio Equipment Directive

SEGWAY E300SE - Certifications - 1

Segway-Ninebot Europe

EU Contact Address for regulatory topics only: Dynamostraat 7, 1014 BN Amsterdam. The Netherlands Hereby, Nine Tech Co., Ltd., declares that the wireless equipment listed in this section are in compliance with the essential requirements and other relevant provisions of the RED Directive 2014/53/EU.

BluetoothFrequency Band(s)2.4000-2.4835GHz
Max. RF Power10 mW

Ninebot, Ninebot AirLock, RideyGo! are trademarks of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc. App Store is a trademark of Apple Inc., registered in the U.S. and other countries. IOS is a trademark of Cisco in the U.S. and other countries and is used under license. Android, Google Play and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway- Ninebot is under license. Other trademarks and trade names are those of their respective owners.

We have attempted to include descriptions and instructions for all the functions of the Segway eScooter E300SE at the time of printing. However, due to the constant improvement of product features and changes of design, your Segway eScooter may differ slightly from the one shown in this document. Visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App.

Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the Segway eScooter product and documentation without prior notice. © 2023 Ninebot (Beijing) Tech Co., Ltd. All rights reserved.

  1. Please read the User Manual carefully and learn how to ride Segway eScooter. As a means of transport, Segway eScooter carries all the same potential risks as those of any other vehicles. There are risks of losing control, collisions and falls when riding. In order to minimize the risks, you're obliged to read the User Manual carefully before your riding. It covers most knowledge about how to ride the eScooter safely and how to take appropriate precautions. If it is difficult for you to fully follow the riding instructions of the User Manual, please do not attempt to ride Your eScooter casually.

  2. Please check and obey your local laws or regulations. It is User's responsibility to comply with all laws pertaining to the use of electric scooter in your jurisdiction. Various countries or regions have different laws and regulations about electric scooters, please note:

(1) A helmet may be legally required by local law or regulation in your jurisdiction.

(2) A Driving and/or Vehicle License of scooter may be legally required by local law or regulation in your area

(3) Your scooter may not be allowed to be driven on motorway or highway.

(4) Carrying pillion passenger(s) may be restricted in your jurisdiction. You can gain further guidance from the (local) government in your country or region.

  1. Please insure yourself timely upon purchase of the product to minimize the risks of use.

  2. Please check whether Your eScooter and its accessories are in good conditions immediately when you receiving them.

  3. All components of Segway eScooter must be properly installed as per in the User Manual. Inappropriate installation may lead to loss of control, collisions and falls.

  4. The product may contain removable components and small parts. Please keep it out of the reach of children to avoid choking hazard.

  5. Before using Your eScooter, please check its tire pressure, battery level and vehicle installation status and all functional parts. Check whether the front and rear brakes function properly and ensure that the brake cable is not damaged. Brake cable should have the right tension. Screws, nuts, bolts and other fasteners must be checked. Make sure there's no loose part. If any abnormality is found, please stop using it immediately and contact our after-sale service for help.

  6. You should always be cautious and maintain a proper speed when riding. Avoid speeding, overloading or performing stunts of any kind. Do not try to touch the tires with your hands or feet when riding.

9 Do not dispose of this product in a landfill, by incineration, or by mixing with household trash. Serious danger/injury can occur because of the electrical components and the battery. For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your point of sale.

  1. Try not to use any non-original accessories, and never dismantle or modify the product without authorization. All damage and loss arising therefrom will be your sole responsibility.

  2. SEGWAY is subject to no compensation responsibility of any claim, liability and loss that arises (or may arise) from violating any of the abovementioned clauses. The User(s) should undertake all and any unpredictable or inevitable risks during riding.

  3. After purchase, you may either use the product according to the abovementioned clauses, or return the Product as per the "Warranty Policies". In the case of a return, please ensure that both the Product and the packaging thereof are in good conditions for resale.

  4. This document should be considered as a permanent part of the product and should remain with the vehicle when it is resold.

Thank you again for choosing Segway eScooter!

SEGWAY E300SE - Legal Statement: - 1

Raccolta Carta

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Accessoires
SEGWAY E300SE - Legal Statement: - 2

flowchart
graph LR
    A["Initial setup"] --> B["Main device (1)"]
    B --> C["Control unit (2)"]
    C --> D["Device 1"]
    D --> E["Valve assembly"]
    E --> F["Control unit (3)"]
    F --> G["Control unit (4)"]
    G --> H["Control unit (5)"]
    H --> I["Control unit (6)"]
    I --> J["Control unit (7)"]
    J --> K["Control unit (8)"]
    K --> L["Control unit (9)"]
    L --> M["Control unit (10)"]
    M --> N["Control unit (11)"]
    N --> O["Control unit (12)"]
    O --> P["Control unit (13)"]
    P --> Q["Control unit (14)"]
    Q --> R["Control unit (15)"]
    R --> S["Control unit (16)"]
    S --> T["Control unit (17)"]
    T --> U["Control unit (18)"]
    U --> V["Control unit (19)"]
    V --> W[Control unit (20)
natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Interrupteur mode

de conduite

Segway·Ninebot Europe

The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway Ninebot App to download the latest user materials. In order to activate your Segway eScooter and obtain the latest updates and safety instructions, you must install the Segway Ninebot App.

SEGWAY E300SE - Segway·Ninebot Europe - 1

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natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Zubehör
SEGWAY E300SE - Segway·Ninebot Europe - 2
Den. Zehvinkach

SEGWAY E300SE - Segway·Ninebot Europe - 3
Service and

SEGWAY E300SE - Segway·Ninebot Europe - 4
2023年1月

SEGWAY E300SE - Segway·Ninebot Europe - 5
202×10 ^3

SEGWAY E300SE - Segway·Ninebot Europe - 6
202×10 ^3

SEGWAY E300SE - Segway·Ninebot Europe - 7
*2

SEGWAY E300SE - Segway·Ninebot Europe - 8
*imbeck/ing

(a) When the 100% respectable of this case is made in the way of

healthcare data can be used to use a general database.

Windschutz

Frontlicht

Vordere

natural_image Line drawing of a scooter with visible front wheel, side seat, and body (no text or symbols)

Unterstützungsmodus

passive Energy harvesting

für resonles Fahrer

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Fahrmodus-Schalter

Warnblinkschalter

Auto-Taste

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natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Accessori
SEGWAY E300SE - Segway·Ninebot Europe - 9

SEGWAY E300SE - Segway·Ninebot Europe - 10

SEGWAY E300SE - Segway·Ninebot Europe - 11

SEGWAY E300SE - Segway·Ninebot Europe - 12

SEGWAY E300SE - Segway·Ninebot Europe - 13

SEGWAY E300SE - Segway·Ninebot Europe - 14

SEGWAY E300SE - Segway·Ninebot Europe - 15
Vanuale utente × LCOC × 300g/ha. Retrosene
destro/sinistro-1
Cancabatterie × 1
score>2
Telecomando×2Chlave×2Chlave cl

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natural_image Line drawing of a scooter interior with two circular insets showing dashboard and seat compartments (no text or symbols)

Segway-Ninebot Europe

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natural_image Line drawing of a scooter with front wheel and backrest (no text or symbols)

Accesorios

[6] Centralized climate change and environmental factors including renewable energy and water

SEGWAY E300SE - Segway-Ninebot Europe - 1

natural_image Line drawing of a scooter with front wheel and side-mounted seat (no text or symbols)

Interruptor de modo

de conducción

Botón de aviso

de peligro

Tecla Auto

natural_image Line drawing of a scooter with front wheel and side-mounted seat (no text or symbols)

Callins the best of the most of a way to check an exceptional deal.

natural_image Line drawing of a scooter with front wheel and side-mounted seat (no text or symbols)
natural_image Top-down line drawing of a person wearing a helmet and seatbelt, with two circular inset views showing dashboard controls (no text or symbols)

De accu is conform UN/DOT 38.3

Segway-Ninebot Europe

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Product information

Brand : SEGWAY

Model : E300SE

Category : Electric scooter