myQ Smart Garage Video Keypad - Keyboard CHAMBERLAIN - Free user manual and instructions

Product Type	Smart Garage Video Keypad with HD Camera
Brand	Chamberlain
Model	myQ Smart Garage Video Keypad (VKP1-MYQ, VKP1-LM, VKP1-RJO)
Camera	HD 1080p wide-angle with night vision
Audio	Two-way with microphone and speaker
Sensors	PIR motion detection, ambient light sensor
Power	Rechargeable lithium-ion battery (charges via included USB cable, up to 10 h)
Estimated battery life	Several months depending on usage (not specified)
Connectivity	Wi-Fi 2.4 GHz, Bluetooth for setup
Weather resistance	Sealed for -20 to 50°C (-4 to 122°F)
Main functions	PIN code open/close, video call, live streaming, motion detection, customizable notifications
Number of PIN codes	Up to 16 unique PIN codes
Buttons	Illuminated keys, call button, home button, reset button
LED indicators	Multiple colors for status (white, blue, green, red, magenta, orange)
Mounting	20° tilt or swivel bracket included, wall mount with anti-theft security screw
Recommended mounting height	Minimum 1.5 m (5 ft) out of reach of children
Video storage	myQ Video Storage subscription (30-day free trial) — 30-day recording, person detection, enriched notifications
Compatibility	Residential garage door openers manufactured after January 1, 1993
Mobile app	myQ (iOS/Android) for setup and control
Warranty	1-year limited
Box contents	Video keypad, battery, USB cable, mounting bracket, screws, anchors, security screw

Frequently Asked Questions - myQ Smart Garage Video Keypad CHAMBERLAIN

How to install the myQ video keypad?

First, fully charge the battery (up to 10 h). Download the myQ app, create an account, and follow the setup instructions. Mount the bracket at least 1.5 m from the ground, screw it in, then snap the keypad into place. Tighten the anti-theft security screw at the bottom.

How to recharge the keypad battery?

Remove the back cover, take out the battery by pushing the tab upward. Plug the included USB cable into a power source (wall charger or USB port). The LED changes from red to green when fully charged.

What to do if the keypad does not connect to Wi-Fi?

Press and hold the reset button for 10 seconds until the LED flashes blue. Release, then open the myQ app and follow the instructions to reconnect to the Wi-Fi network. Make sure you are near the opener.

How many PIN codes can I create?

You can assign up to 16 unique PIN codes in the myQ app for family, friends, or guests.

Can I use the keypad without a video storage subscription?

Yes, basic features (PIN code open/close, video call, live streaming, motion detection) are included without a subscription. The myQ Video Storage subscription (from $3.99/month) adds video recording, person detection, and enriched notifications.

How to view live video of my garage?

Open the myQ app, select your video keypad, then tap the camera icon to start the live stream. You can also use the call button on the keypad to trigger an alert and view the video in real time.

Is the keypad weather resistant?

Yes, the keypad is designed to withstand temperatures from -20 to 50°C (-4 to 122°F) and is sealed for outdoor use.

How to reset the keypad to factory settings?

First, perform a Wi-Fi reset (press and hold reset button 10s, blue flashing LED). Then, press and hold the reset button again for 10 seconds until the LED turns magenta, then release. The device will restart with factory settings.

What is the product warranty?

The myQ video keypad is warranted 1 year against defects in material and workmanship from the date of purchase by the first consumer.

Can I mount the keypad on brick or stucco?

Yes, use a 1/4-inch masonry bit to drill holes, insert the provided wall anchors, then screw in the bracket. Anchors are not needed on wood or vinyl.

USER MANUAL myQ Smart Garage Video Keypad CHAMBERLAIN

Product and Accessory

User Guide

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Overview

What's in the Box

Specifications

Video Keypad Setup

Video Storage Plan

Additional Resources

Troubleshooting

my

Q®

Overview

What's in the Box: VKP1-MYQ MC | VKP1-LM MC

Hardware Bag:

1" Mounting Screws (Qty. 2)

Wall Anchors (Qty. 2)

5/16" Security Screw

Charging Cable

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Video Keypad with Battery

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20° Mounting Bracket Model: VKP1-MYQ

OR

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Swivel Mounting Bracket Model: VKP1-LM

Video Keypad Accessories:

VKP1-MYQ-BT1

VKP1-MYQ-SMW

VKP1-MYQ-20DEG

VKP1-MYQ-0DEG

Rechargeable Battery + Charging Cable

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Swivel Mount + Hardware Bag

20° Mount + Hardware Bag

0° Mount + Hardware Bag

Recommended Tools:

Measure

Phillips Screwdriver

Pencil

Drill with 1/4" Masonry Bit (Optional)

Overview

What's in the Box

Specifications

Video Keypad Setup

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Overview

Specifications

For use with residential garage door openers manufactured after January 1, 1993. Make sure your garage door opener has a working light bulb because it is a programming indicator.

Advanced motion- detecting PIR sensors Ambient light sensor Illuminated keys Call Button Wide-angle 1080p HD camera with night vision LED status indicator Microphone for 2-way audio Home Button with one-touch close Speaker for 2-way audio Reset Button Removable battery cover Weatherproofing for climate performance: -4 to 122°F Anti-theft security screw hole

Overview

Video Keypad Setup

Charge the Battery

Download the myQ App

Get Connected

Install Mounting Bracket

Secure to Mounting Bracket

Using Your Video Keypad

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Video Keypad Setup

Charge the Battery

Detach the back cover of your Video Keypad, remove the battery by pushing the battery's bottom tab up, and remove the protective cover.

Plug the battery into a USB power source using the cable provided. Please fully charge the battery before setting up your Video Keypad. The battery is fully charged and ready to use when the LED light on the battery changes from red to green.

NOTE: Charging your battery can take up to 10 hours.

Diagram showing two views of an electronic device: one open with battery casing and internal components, the other connected via USB cable (no text or symbols present)

Re-insert the battery and attach the back cover. The cover will click into place once secure. Your device will begin to power on and the Video Keypad's LED indicator will cycle through multiple colors during the reboot sequence before flashing blue.

Download the myQ App

The myQ mobile app will guide you through setting up your Video Keypad. With your smart phone, download myQ by either:

• Scanning the second QR code on the packaging insert
• Searching for "myQ" in your phone's app store
• Visiting myQ.com/app on your phone's browser

Have your Wi-Fi password available before proceeding.

Get Connected

To connect your Video Keypad, stay near your installed garage door opener. Do not mount the keypad until a later step.

In the myQ app, select the + icon from the home screen and select Device.

When prompted, select Video Solution, followed by Video Keypad, and follow the in-app instructions.

Once you've completed setup within the app, let's verify your keypad is connected to your opener and able to operate the garage door:

• Enter the PIN you created on your keypad
• Press the Home Button
• Confirm the door has moved

Overview

Video Keypad Setup

Charge the Battery

Download the myQ App

Get Connected

Install Mounting Bracket

Secure to Mounting Bracket

Using Your Video Keypad

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Video Keypad Setup

Install Mounting Bracket

Select a location to mount your Video Keypad at a minimum height of 5 feet (1.5 m) out of reach of small children. When selecting a mounting location, consider the visual you want the camera to capture and the convenience of its placement:

• Are there any other entry points to my home I want to view?
  • Is there a direction down the street I would prefer to see?
• Which side of my home is more likely to have activity I'd like to view?
• Is the keypad installed in a location that is convenient to access?

Begin by using the included mounting bracket as a template to mark the position of the bracket's mounting holes with a pen or pencil. Please note, the location of the holes may differ from your existing keypad (if applicable).

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If installing your Video Keypad on stucco, brick, or concrete:

Drill holes in your wall with a 1/4" masonry bit, then insert the included wall anchors by pushing them into place or lightly tapping with a hammer. If installing on wood or vinyl siding the wall anchors are not needed, and you can skip this step.

Diagram illustrating a mechanical or optical setup with labeled components and directional arrows, likely illustrating a motion or interaction.

Overview

Video Keypad Setup

Charge the Battery

Download the myQ App

Get Connected

Install Mounting Bracket

Secure to Mounting Bracket

Using Your Video Keypad

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Video Keypad Setup

Install Mounting Bracket

Position the mounting bracket so that the Video Keypad is at your preferred orientation. If using the 20^ mount, the bracket can be flipped to adjust the angle depending on your surroundings. We recommend positioning the keypad to be angled toward your driveway.

Using the two Mounting Screws and a Phillips screwdriver, secure the bracket by driving the screws into the wall (or anchors, if installed) through the mounting holes until flush with the bracket.

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Secure to Mounting Bracket

If using the 20^ or 0^ mounting bracket, slide the top of the Video Keypad into the ridges at the top of the bracket, then push the bottom of the keypad into the bracket.

If using the swivel mount, push the Video Keypad directly into the mount to snap it into place with the ridges on the sides of the bracket.

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When removing the Video Keypad from any of the mounting brackets, firmly grasp the device from the bottom, then pull out and up.

Overview

Video Keypad Setup

Charge the Battery

Download the myQ App

Get Connected

Install Mounting Bracket

Secure to Mounting Bracket

Using Your Video Keypad

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Video Keypad Setup

Secure to Mounting Bracket

Once your Video Keypad is attached to the mounting bracket, use a Phillips screwdriver to tighten the included short security screw into the bottom of your device to secure it into place.

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DO NOT USE any screw other than the included short security screw to secure your Video Keypad. Using the wrong screw could damage the device.

Using Your Video Keypad

- To open your garage, enter an assigned PIN and then press the Home Button

- For one-touch close when your garage is open, press the Home Button

- To create an alert in the myQ app and see video in real time, press the Call Button 🔒

- Assign up to 16 unique PIN codes for family, friends and guests to open the garage door in the myQ app

• Live stream HD video 24/7 with night vision and 2-way audio

- Customize notifications and settings using the myQ app

Overview

Video Keypad Setup

Video Storage Plan

What Is a myQ Video Storage Plan?

What Additional Features Do I Get?

How Much Does It Cost?

How Do I Explore These Features?

Additional Resources

Contact Us

One Year Limited Warranty

Troubleshooting

myQ®

Video Storage Plan

What Is a myQ Video Storage Plan?

A myQ Video Storage Plan allows you to record and view videos for up to 30-days so you can see what's happening in and around your garage even when you've missed a live event.

What Additional Features Do I Get?

Enhanced features such as People Detection and Rich Notifications enable more meaningful and actionable insights. View and filter recordings in the app or download and share your videos.

How Much Does It Cost?

Plans start at \$3.99 USD/month, with additional savings options for annual plans.

How Do I Explore These Features?

Your Video Keypad automatically comes with a free 30-day trial. Easily subscribe to a myQ Video Storage Plan at any time via the account settings of your app.

CLICK HERE for additional information.

Features Included Subscription
Personalized PINs	√	√
Video Calling	√	√
2-Way Audio	√	√
Live Video Streaming	√	√
Motion Detection	√	√
Activity Alerts	√	√
Person Detection		√
Video Event History		√
Rich Notifications		√

Additional Resources

Contact Us

For additional information or assistance, please visit:

support.chamberlaingroup.com

Or give us a call:

[phone]

One Year Limited Warranty

The Chamberlain Group LLC warrants to the first consumer purchaser of this product that it is free from defect in materials and/or worksmanship for a period of 1 year from the date of purchase.

Please refer to the label on the battery to properly recycle and dispose of the battery.

Overview

Video Keypad Setup

Video Storage Plan

Additional Resources

Troubleshooting

myQ®

Troubleshooting

Reset Wi-Fi

To clear existing Wi-Fi settings and connect to a new network, press and hold the Reset Button for 10 or more seconds before releasing. The LED will become solid blue before slowly blinking blue. Once the LED is blinking blue, open myQ and follow the in-app instructions to connect to a new network.

Factory Reset

To reset the device and clear all settings, reset the Wi-Fi following the instructions above. Once the LED is blinking blue, press and hold the Reset Button again for an additional 10 or more seconds before releasing. The LED will become solid magenta before transitioning to the device boot sequence.

LED Color What It Means
	Solid White Device online and recording
	Slow Blinking White Call Button pressed
	Solid Blue	Bluetooth connected
		Reset Button pressed to clear Wi-Fi (first press)
	Slow Blinking Blue Bluetooth discovery mode
	Solid Green User viewing the live stream
	Slow Blinking Green	Device connected to Wi-Fi and is connecting to the Video Cloud
	Fast Blinking Green	Valid PIN entered and Home Button pressed
		Home Button pressed (one-touch close)
	Fast Blinking Red	Invalid PIN entered and Home Button pressed (PIN failed)
	Solid Magenta	Reset Button pressed to factory reset the device and clear all settings (second press)
	Slow Blinking Magenta	Firmware update in progress
	Fast Blinking Amber	Valid PIN entered and Home Button pressed with remaining battery capacity 5% or less
	Alternating:Blue → Green	Device has Wi-Fi credentials, connecting to network
	Alternating: Magenta → Amber → Blue → Green	Device reboot in progress

Overview

Video Keypad Setup Video Storage Plan Additional Resources Troubleshooting

myQ®

WARNING

To prevent possible SERIOUS INJURY or DEATH from a moving gate or garage door:

• Install Keyless Entry Control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
• ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with remote controls.
• Activate gate or door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
• ALWAYS keep gate or garage door in sight until completely closed. NEVER permit anyone to cross path of moving gate or door.

WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

myQ® and the myQ logo are registered trademarks of The Chamberlain Group LLC. Wi-Fi® and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other trademarks and trade names are those of their respective owners and any use of such marks by The Chamberlain Group is under license. Patented and patents pending. See ChamberlainGroup.com/patents.

© 2023 myQ All Rights Reserved. Your opening and use constitutes acceptance of, and is subject to, License Agreement and Terms of Use available at myQ.com/agreement.

©2023 The Chamberlain Group LLC

All Rights Reserved.

114-5890-000

Guía del usuario

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Vista general

Qué hay en la caja

Especificaciones

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Vista general

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support.chamberlaingroup.com

©2023 The Chamberlain Group LLC

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Aperçu

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support.chamberlaingroup.com

Ou appelez-nous :

[phone]

©2023 The Chamberlain Group LLC