M1S - Vacuum Cleaner ZACO - Free user manual and instructions

USER MANUAL M1S ZACO

Find more information at www.zaco.eu  M1S  Robot Vacuum Cleaner  User Manual Italiano Français Español Deutsch English2 Find more information at www.zaco.eu English ZACO Customer Service Customer Service Number 00800-42377961 (European Free Call) 0209-513038-38 (Direct Line - DE) [e-mail] | www.zaco.eu Dear Customer, thank you for purchasing ZACO A10 robot vacuum cleaner! You‘ve joined the millions of people who clean with robots - the smarter way to get it down. Please take a few moments to read this manual and get acquainted with your robot, to get the best performance from your robot. lf you have any problem, please don‘t worry, you are supposed to contact our customer service first or visit our website at www.zacorobot.eu for more information. Best regards, ZACO Customer Service Dear Customer, Thank you for purchasing ZACO M1S robot vacuum cleaner! You are now part of the ZACO Family! You‘ve joined the millions of people who clean with ZACO. Please take a few moments to read this manual and get acquainted with your robot and to get the best performance from your robot. lf you have any problem, please don‘t worry, please contact our customer service first or visit our website at www.zaco.eu for more information. ZACO Customer Service Robovox Distributions GmbH Hamburger Straße 11  | 45889 Gelsenkirchen | Germany Social Media   RobovoxZACO   zaco_robot   ZACO Robot3 Find more information at www.zaco.eu English Safety Instructions

Use instructions 4 Environmental Implications / Battery Removal 6 Product Overview

Box contents 8 Robot 9 Cleaning station 10 Status of the robot / Status of the cleaning station 11 How to use

Cleaning station 12 Installing the dustbin 15 Installation of clean water tank and mop 16 Operation 17 App download

Dustbin 23 Dirty water tank / dirty water sieve 25 Main brush / side brush 26 Front wheel 27 Filter pipe of clean water tank 28 Troubleshooting

Product Specification

Frequency Band / EU Decleration of Conformity

• Never aim the laser at other people.

• Never look directly at the laser or reflected beam.

• Always switch the robot vacuum off during any maintenance tasks.

• Modifications (changes) or attempts to repair the robot vacuum cleaner or the navigation sensor are strictly prohibited and may result in hazardous radiation exposure and loss of warranty. Use instructions

1. This product is only used for floor cleaning in home environment and should not

be used in outdoor, non-floor, commercial or industrial environment.

2. This product may not be used by people with physical, sensory, or intellectual

disabilities and people without relevant experience and knowledge (including children), unless there is an adult present to ensure that they can use this product safely.

3. Please do not allow children to play with the robot as a toy. When the robot is in

operation, please make sure children and pets are as far away from the product as possible.

4. If the power cable is broken, it must be replaced by the manufacturer or

maintenance department.

5. Please do not put children or pets or any objects on the robot at any time.

6. Do not place the cleaning brush in the area where children can touch it.

Safety instructions WARNING! The Navigation Sensor contains a Class 1 rotating laser per IEC/EN 60825-1 during all procedures of operation.5 Find more information at www.zaco.eu English

7. Please do not use the laser cover as a handle to lift the robot.

8. Please do not use the product in a suspended environment (such as double floors,

open balconies, or tops of furniture) without protective rails or barriers.

9. Do not use it in an environment where the temperature is higher than 35°C, lower

than 0°C or there are any liquids and sticky objects on the ground.

10. Do not use the robot to clean any burning objects.

11. Before use, please remove or tidy all wires on the floor to avoid dragging during

12. Please remove fragile objects and sundries on the floor (such as vases, plastic bags,

etc.) to avoid damaging the precious articles due to obstruction or mild collision during operation.

13. Please do not use the mopping mode on carpet. When cleaning the floor, please

set up virtual walls or no-go areas around the carpeted area.

14. Do not let the robot vacuum hard objects or sharp objects (such as decoration

waste, glass, and nails, etc.).

15. Please clean and maintain the robot and the charging station when the power is off.

16. Please do not put the robot upside down on the floor.

17. Please follow the product manual or quick guide to use the product. In case of any

loss due to improper use, the user shall take the consequences on his / her own.

18. Before transportation, please make sure the robot is switched off.

Safety instructions WARNING! The Navigation Sensor contains a Class 1 rotating laser per IEC/EN 60825-1 during all procedures of operation.6 Find more information at www.zaco.eu English Use instructions

1. Do not use any third-party battery, power cable or cleaning station.

2. Do not disassemble, repair or modify the battery or cleaning station.

3. Do not wipe or clean the charging points of the cleaning station with wet cloth

4. Do not place the cleaning station near the heat source (such as radiator).

5. Before scrapping the robot, turn the power off and remove the battery.

6. If the product is to be stored for a long time, charge it fully and store in a dry

7. It is recommended to charge it at least once every 3 months to avoid battery

damage. Environmental Implications The chemicals contained in the built-in lithium-ion battery may pollute the environment. Before scrapping remove the battery and dispose of responsibly and carefully according to local rules and regulations. Battery Removal The instructions below apply only when storing the robotic vacuum cleaner. It is not for routine operations:

1. Run the robot until the battery is too low to work.

3. Remove the bottom shell of the robotic vacuum cleaner.

4. Press the buckle to pull out the connector plug and remove the battery.

Safety instructions7 Find more information at www.zaco.eu English Safety instructions Note:

1. Please remove the entire the battery pack as a whole and avoid damaging

its shell in case of short circuits or hazardous substance leakage.

2. If the battery leaks and the user is accidentally exposed to it, please rinse

with a large amount of water immediately and seek medical advice.8 Find more information at www.zaco.eu English Product Overview Box contents Robot Dustbin Dirty water sieve User manual Cleaning tool Power cable 2x Side brush Filter screen 2x Mop Main brush cover Main brush Cleaning station Clean & dirty water tank9 Find more information at www.zaco.eu English Product Overview Robot Charging electrodes Cover Laser module Cliff sensor Collision sensor Recharging button On-off button Recharging sensor Front wheel Boundary sensor Main brush Main brush cover Left wheel Mop plate Right wheel Side brush Cliff sensor10 Find more information at www.zaco.eu English Product Overview Cleaning station Rinsing grid Dirty water tank Cleaning station home button Start/pause button Docking area Rinsing grid Drainage outlet Dirty water seive Cover Clean water tank Recharging tray11 Find more information at www.zaco.eu English Product Overview Status of the robot Status of the cleaning station Light signal Solution White light is always on The robot is normal White light pulsing Robot is charging White light flashes Robot recharging / firmware upgrading Yellow light is always on Robot Wi-Fi is offline Yellow light flashes Robot error The light of robot is off Robot is off Light signal Solution White light is always on Cleaning station is normal White light pulsing Robot is cleaning White light flashes Cleaning station error12 Find more information at www.zaco.eu English How to use Cleaning station

Place the charging station against the wall and insert the power cable. Note

1. Do not place the cleaning station in direct sunlight.

2. Please ensure a space of at least 0.5 m on both the left and right sides of

the cleaning station, and a space of at least 1.5 m in front of it as shown.

3. Pay attention to the power cable, otherwise it may be dragged by the robot,

causing the cleaning station to move or power off.

4. The clean water tank, dirty water tank, and rinsing plate must be installed

in place.13 Find more information at www.zaco.eu English How to use Cleaning station

2. Remove the anti-collision bars

Before use, be sure to remove the anti-collision bars on both sides of the robot.

3. Power on and charging

When using for the first time, please place the robot to the charging contacts of the cleaning station to charge. In daily use, directly press the cleaning station home button to start charging.14 Find more information at www.zaco.eu English How to use Cleaning station Start/pause button

1. In stand-by mode push to start cleaning.

2. While cleaning push to pause cleaning.

3. Press to stop recharging.

Cleaning station home button

1. When the robot is in the cleaning station press for a short time to

start/pause rinsing.

2. When the robot is in operation, press to return to the cleaning station

3. Robot in station on stand-by press for a long time to start/stop air drying.

1. The robot will start up automatically after docking with the cleaning station

and cannot be shut down during charging.

2. The clean water tank, dirty water tank, and rinsing plate must be installed

in place.15 Find more information at www.zaco.eu English How to use Installing the dustbin Installation of clean water tank and mop Note Clean the dustbin regularly to maintain peak cleaning performance. Open the top cover at the opening, put the dustbin into the robot and make sure that the latch is secure.

1. As above, insert the mop cloth from the open side of the mop plate.

Press mop down securely.16 Find more information at www.zaco.eu English How to use

2. Take out the clean water tank and add tap water below the maximum

water level as shown. Installation of clean water tank and mop Note Please check the dirty water tank regularly. If full then empty. Note

2. Do not use hot water in the clean

3. Please clean up any excess water

in the cleaning station regularly.

3. Install the clean water tank and dirty water tank into the cleaning station

and close the cover.17 Find more information at www.zaco.eu English How to use Operation

Press and hold the until the robot turns on or off.

2. To start cleaning

Press to start cleaning.

When the robot is running, press the button to pause cleaning or continue cleaning.

The robot will save a map to your APP automatically after it has successfully completed a cleaning run and returned to the base for recharging. With this map you can create zones, name rooms and much more.

5. Vibrating mop mode

Vibrating mopping mode is activated by default in the APP. This mode will provide greater cleaning performance.

6. Model / level selection

In the APP, a variety of cleaning modes and power levels can be selected.

After the robot has completed cleaning, it will automatically recharge, and determine whether to clean the mop according to the cleaning mode. If the robot is outside of the station, press the button of the robot to start recharging.18 Find more information at www.zaco.eu English How to use

8. Filling and emptying the water tanks when applicable

Please fill the clean water tank with tap water before starting the robot. Please empty the dirty water tank regularly. Note Do not to use cleaning products such as detergent, disinfectant, and solid detergent to avoid corrosion and damage to the equipment. Note Scheduled cleaning will not be carried out during the time when non-disturbance mode is activated from the APP.

9. Scheduled cleaning

From the APP you can set up a cleaning schedule so the robot will automatically clean on certain days and times.

10. Equipment recharge

During operation, the robot will automatically return to the cleaning station to clean the mop cloth regularly. After rinsing is completed, the robot will automatically return to the point where it let off to continue cleaning. While the robot is cleaning, press the button of the cleaning station for a short period of time, and the robot will return to the cleaning station and rinse the mop cloth. While the robot is cleaning, press the button of the robot for a short period of time, and the robot will return to the cleaning station, rinse the mop cloth and then enter stand-by mode. While in stand-by mode, press the button of the cleaning station for a short period of time to rinse the mop cloth. After cleaning the robot will enter the stand-by mode. Operation19 Find more information at www.zaco.eu English How to use Note

1. Before using this function, you have to create and save a map in the APP.

2. Moving the robot or changes within the indoor environment may lead to a

loss of the original map and any virtual wall/ no-go areas. Note During cleaning, the robot may go beyond a defined area, so be sure to remove any obstacle on the floor within defined area since definition of any area will not ensure safe separation.

11. Virtual wall / no-go areas

The user can define virtual wall/ no-go-areas within the APP for the robot.

This product has the function of auto-resume. During the cleaning process, when the power is low, the robot will automatically find the cleaning station to charge. After charging, the robot will return to the point where it left off to continue cleaning. If the cleaning is manually interrupted or the robot is moved or operated during recharging or charging, this auto-resume will be cancelled.

13. Default cleaning

When no map is stored, and if default cleaning is chosen, the robot will start cleaning in intervals of 6 m × 6 m. Once a map is stored, if default cleaning is selected, the robot will start cleaning each room along the planned route.

14. Edge cleaning mode

When choosing edge cleaning in the APP, the robot will automatically start cleaning along the edges of your room. Operation20 Find more information at www.zaco.eu English How to use

15. Spot-mode cleaning

When choosing spot-mode cleaning in the APP, the robot will clean selected area as a 2 m x 2 m square.

16. Non-Disturbance Mode

When non-disturbance mode is activated, scheduled cleaning and active voice reporting are unavailable. Non-disturbance mode is activated by default during the period from 23:00 to 9:00. Non-disturbance mode can be deactivated from the APP.

17. Carpet identification

If a carpet is identified during operation, the vacuum function will automatically turn on and the mop is lifted. This function can be turned off by using the carpet avoidance function in the APP. The robot will then automatically avoid carpets Note For children’s floor mats, yoga mats, sponge mats and short pile carpets, there may be misjudgements, which will not affect the normal use. Virtual walls / no-go-areas can be set to prevent the robot from entering areas that do not need cleaning. Note Robot will not go to stand-by mode automatically on the cleaning station.

The robot will go to stand-by mode automatically when it is left idle for 5 minutes. Operation21 Find more information at www.zaco.eu English How to use Note After resetting the system, the robot needs to reconnect the APP, all previous settings in the APP are cleared.

When your router or Wi-Fi access password has been changed, you have to reset your Wi-Fi connection by pressing and holding both and for 7 seconds while the robot is switched on. The Wi-Fi connection is reset successfully when a voice prompt "Wi-Fi reset and network configuration activated" is audible.

20. Resetting system

Press the reset button for 3s. When you hear “successfully reset the system”, the robot will restart automatically, and relevant settings such as scheduled cleaning and Wi-Fi will be reset to the factory state. Press the reset button for 10s. After you hear “successfully recover the system”, the robot will restart automatically, and the relevant settings such as scheduled cleaning and Wi-Fi will be reset to the factory state, and the system will be reset to the previous firmware version. Operation22 Find more information at www.zaco.eu English APP Download

Scan the QR code below to download and install the APP.

2. Network configuration

Press and hold the and buttons for 7s to access pairing mode with the network.

3. Network configuration

Please check that your Wi-Fi name does not contain any special characters.23 Find more information at www.zaco.eu English Maintenance Dustbin

1. Open the robot cover, press the dustbin release button, and take out the dustbin.

2. Open the robot cover, press the dustbin release button, and take out the dustbin.

3. Take out the filter screen as shown in the figure.24

Find more information at www.zaco.eu English Maintenance Dustbin

4. Clean the dustbin and filter screen with the cleaning brush.

5. Clean it with clear water, dry it and put it back in.

Note It is recommended to thoroughly clean the dustbin at least once a week. Please dry the dustbin and filter screen before use.25 Find more information at www.zaco.eu English Maintenance Dirty water tank / dirty water sieve

1. Take out the dirty water tank and empty it.

2. Lift up the rinsing grid and take out the dirty water sieve for cleaning.26

Find more information at www.zaco.eu English Maintenance Main brush Side brush

• Turn over the robot and press the two release buttons to remove the main brush cover.

• Pull out the main brush upward.

• Remove the main brush brackets at both ends of the main brush.

• To clean the main brush cut the hair wrapped on the brush with the cleaning tool and remove.

• Assemble the individual parts of the brush.

• Replace the main brush and main brush cover.

• Turn over the robot and remove the side brush fixing screw.

• Remove and clean the side brush.

• Replace the side brush and lock the screw.27 Find more information at www.zaco.eu English Maintenance Front wheel

• Turn over the robot and pull the front wheel upwards.

• Clean and then reinstall the front wheel. Note Do not use chemicals such as detergent or spray to clean the sensors. Boundary sensor

• Please use a soft, dry cloth to clean the boundary sensors and IR sensors regularly.28 Find more information at www.zaco.eu English Maintenance Filter pipe of clean water tank

1. Pull out the filter pipe in the clean water tank.

2. Open the filter cover and clean the filter cover and sponge net.

3. Reinstall the filter pipe.

Filter pipe Filter pipe Filter cover Sponge net29 Find more information at www.zaco.eu English Troubleshooting Fault Prompt Solution Unable to power on. The battery is low. Please charge it before using. Robot fails to start cleaning. The battery is low. Please charge it before using. Robot cannot return for charging. 1. Too many barriers around the cleaning station. Place cleaning station as descri- bed earlier.

2. Robot is too far away from cleaning

station. Place robot near cleaning station and try again. Abnormal robot actions. Please shut down and restart the robot. Abnormal sound during cleaning. Please check and clean the exterior parts on the main brush, side brush, left / right wheel after the robot is turned OFF. Cleaning performance deteriorates or dust escapes.

1. Dustbin is full. Please empty the bin.

2. Filter screen is blocked. Please clean

3. Main brush is blocked. Please clean

the main brush. Robot is offline. 1. Weak Wi-Fi signal. Make sure robot is in range of the Wi-Fi signal and check your network settings.

2. Reset Wi-Fi connection, download

the latest APP and try again. Robot fails to auto-resume. Make sure non-disturbance mode is not activated. Robot fails to charge. Make sure there is sufficient space around the cleaning station, and that there is no dust or blockage on the sur- face of electrodes of cleaning station.30 Find more information at www.zaco.eu English Fail to do scheduled cleaning. 1. If the robot is not connected to Wi-fi, the time settings cannot be synchronized, and the scheduled cleaning cannot start.

2. Make sure the robot is not in non-

disturbance mode, otherwise the scheduled cleaning is deactivated.

3. Make sure the robot is not in lock

mode, otherwise the scheduled cleaning is deactivated. Robot is always offline. Please ensure that the robot network configuration is successful and that the robot is always within the range of Wi-Fi signal. Robot fails to connect to APP. Ensure that the robot and the cleaning station are in area with good Wi-Fi signal; reset Wi-Fi according to the steps described; then pair again. Failure to clean mop. 1. Check the clean water tank is not empty. If empty, please fill up.

2. If the clean water tank is full, please

check the drainage hole.

3. Check the dirty water tank is not full.

If so then please empty. Make sure the laser sensor is not blocked. Laser ranging sensor is blocked or jammed. Remove the blockage carefully. Clean boundary sensor and relocate robot. 1. Robot is unstable or off the ground. Relocate and restart robot.

2. Boundary sensor is dirty.

Clean the boundary sensor. Check collision sensor and remove any foreign object on it. Collision sensor is jammed. Remove foreign object by tapping the sensor. If there is no foreign object, restart robot. Troubleshooting31 Find more information at www.zaco.eu English Place robot on horizontal ground and start it. It is detected that robot is not on a flat surface. Place the robot on a flat surfa- ce and start it, or perform levelling in APP and then restart robot. Put the robot on the ground to start. The wheels are suspended. Please move to a new position to start. Remove any obstacle around robot and try again.

1. Robot may be jammed or trapped.

Remove any barrier around it.

2. Replace the dustbin and filter screen,