SYDB400 - Intercom Sygonix - Free user manual and instructions

Product type	WiFi doorbell with camera
Brand	Sygonix
Model	SYDB400
Dimensions (L x H x D)	45 x 115 x 41 mm
Weight	103 g
Power supply	12 V/DC, 1 A (power adapter included) or 12-24 V/AC, 1 A
Video resolution	Full HD 1920 x 1080 (25 fps)
Night vision	Yes, infrared LED, range 10 m
Audio	Two-way (built-in microphone and speaker)
Wireless connectivity	WiFi 2.4 GHz, IEEE 802.11 b/g/n, max range 50 m
Protection rating	IP54 (dust and splash water protection)
Motion detection	Yes, software-based, angle identical to field of view, range 8 m
Storage	microSD card (8 to 128 GB, class 10), FAT32 format
Mobile app	Smart Life – Smart Living for Android 5.0+ and iOS 9.0+
Chime	Up to 101 dB
Field of view	Horizontal 100°, Vertical 55°
Installation	Flat or angle bracket included, wall mounting
Package contents	Camera chime, power supply unit, 2 brackets, screws, wall plugs, key, reset pin, user manual
Maintenance	Disconnect before cleaning, use a dry, lint-free cloth, avoid aggressive products
Operating conditions	-20 to +50 °C, ≤ 90% RH (non-condensing)
WiFi frequency	2.412 - 2.484 GHz
Transmission power	< 20 dBm

Frequently Asked Questions - SYDB400 Sygonix

How to install the SYDB400 chime?

Before drilling, check for any cables or pipes. Fix the chosen mounting bracket (flat or angle) with the supplied screws and wall plugs. Connect the power wires to the terminals (polarity does not matter). Guide the cables through the cable guides, then attach the camera to the bracket using the Phillips screw. Plug the power adapter into a protected indoor outlet if the device is outdoors.

How to connect the device to my WiFi network?

Download the Smart Life – Smart Living app on your mobile phone. Make sure your mobile is connected to the 2.4 GHz WiFi network. Follow the instructions in the app to add the device. When the camera flashes red, it is in pairing mode. Temporarily connect to the camera's WiFi network, then configure the settings in the app.

What to do if the camera does not turn on?

Check that the power adapter is properly plugged into a working outlet. Ensure the power cable is not damaged. If the device still does not turn on, reset it by inserting the pin into the reset hole and holding for 5 seconds. If the problem persists, contact technical support.

How to reset the device?

Insert the provided pin into the reset button hole (5). Press until you feel a click and hold for 5 seconds until a beep is heard. The red LED flashes indicating a successful reset and that the device is ready for pairing.

Which SD card to use?

Use a microSD class 10 card with a capacity of 8 to 128 GB. The card must be formatted in FAT32. Insert it into the slot (9) until it clicks. To remove, push it in until it clicks again and release.

How to enable motion detection?

Motion detection is configurable via the Smart Life – Smart Living app. Open the camera's settings, enable detection, and adjust the sensitivity. When motion is detected, a notification is sent to your mobile. If an SD card is inserted, 60-second sequences are recorded.

Is the device waterproof?

The chime has a protection rating of IP54, offering limited protection against dust and light water splashes. It can be installed outdoors in a sheltered location. The power adapter is not IP rated and must be plugged into an indoor outlet or a waterproof junction box.

Can I use the app without an SD card?

Yes, you can use the app without an SD card. Basic functions (chime, two-way audio, notification) work. However, local video recording requires an SD card. You can also subscribe to a cloud storage service via the app to record events.

How to clean the camera?

Before cleaning, disconnect the power. Use a dry, lint-free cloth. Do not use aggressive products, isopropyl alcohol, or chemical solutions that could damage the housing.

What to do in case of connection loss?

Check that your 2.4 GHz WiFi router is on and the signal is sufficient (max range 50 m). If necessary, install a WiFi repeater. Reset the camera and repeat the pairing procedure via the app. Ensure your mobile is connected to the same network.

USER MANUAL SYDB400 Sygonix

GB Operating Instructions SY-DB-400 Wi-Fi Doorbell with camera

Item No. 2226161

Page 28 - 52

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Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

a) Allgemeines

Two triangular warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

d) Netzteil

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Three identical metal bracket components connected by a dashed line (no text or symbols)

Diagram showing three types of electrical connectors with warning symbols and an exclamation mark, indicating a warning or warning.

Diagram illustrating a process of battery charging with warning symbols and error indicators

www.conrad.com/downloads

Symbol of a trash bin crossed out by two diagonal lines (no text or numbers present)

Sensor 1/3" CMOS, 2 Megapixel

1. Introduction......29
2. Explanation of symbols ....30
3. Intended use....31
4. Privacy and surveillance....32
5. Mobile application....33
6. Delivery content....34
7. Up-to-date operating instructions ....34
8. Features and functions....35
9. Safety instructions....35

a) General information....36

b) Ingress protection....37

c) Mounting ....37

d) Power adaptor....38

1. Operating elements....39
2. Installation 40

a) Location....40

b) Power outlet / adaptor ....41

c) Flat bracket 42

d) Angled bracket and flat bracket....43

1. Operation....44

a) Doorbell....44
b) Reset device / enter pairing mode ....44
c) Status indicator description....44
d) Low light recording....45
e) SD card....45
f) Motion detection....46

1. Care and cleaning 46

2. Declaration of Conformity (DOC)......47

3. Disposal....48

4. Technical data ....49

a) Power adaptor....49
b) Doorbell....49
c) Wireless connectivity....51
d) Application software....51

1. Introduction

Dear customer,

Thank you for purchasing this product.

This product complies with the statutory national and European requirements.

To maintain this status and to ensure safe operation, you as the user must observe these operating instructions!

These operating instructions are part of this product. They contain important notes on commissioning and handling. Also consider this if you pass on the product to any third party. Therefore, retain these operating instructions for reference!

If there are any technical questions, please contact:

www.conrad.com/contact

2. Explanation of symbols

The symbol with the lightning in the triangle is used if there is a risk to your health, e.g. due to an electric shock.

The symbol with the exclamation mark in the triangle is used to indicate important information in these operating instructions. Always read this information carefully.

The arrow symbol indicates special information and advice on operation.

Read the operating instructions carefully.

3. Intended use

The product is intended to be used as a doorbell camera. A doorbell will sound when pressed and a push notification is sent to a mobile device where you can then see and talk to the caller.

Motion sensors can be set to trigger notifications and recordings when movement is detected within range.

The camera is equipped with a low light camera capable of recording black and white images in total darkness. The device connects to a 2.4 GHz WLAN network via Wi-Fi and is powered by the included adaptor.

The application is available for download from the App Store or Google Play ^TM Store.

The product has an IP54 ingress protection rating and provides limited protection against dust and light rain. If used outdoors it should be mounted in sheltered areas. The included power adaptor is not IP rated and should be led to an indoor connection or weatherproofed junction box

For safety and approval purposes, you must not rebuild and/or modify this product. If you use the product for purposes other than those described above, the product may be damaged. In addition, improper use can result in short circuits, fires, electric shocks or other hazards. Read the instructions carefully and store them in a safe place. Make this product available to third parties only together with its operating instructions.

All company names and product names are trademarks of their respective owners. All rights reserved.

4. Privacy and surveillance

- It is the responsibility of the user to be aware of all applicable laws and regulations that prohibit or limit the use of cameras, and to comply with the applicable laws and regulations.

- Recording and circulating an image of an individual may constitute an infringement of their privacy for which you may be held liable.

- Ask for authorization before filming individuals, particularly if you want to keep your recordings and/or circulate images on the Internet or any other medium.

- Do not circulate degrading image(s) or one which could undermine the reputation or dignity of an individual.

- In your country it may be a legal requirement to display a warning when using surveillance cameras on your property. In such cases it is important to display a warning sticker where potential intruders can see it.

- You should not point cameras where surveillance extends to public areas, and video recordings should not identify people in a public space.

5. Mobile application

Access the camera using the application and a compatible mobile phone or tablet.

Have the password for your Wi-Fi router ready.

Connect the mobile phone or tablet to the same Wi-Fi network the doorbell camera will connect to.

Application operating instructions are available from the URL listed in chapter "7. Up-to-date operating instructions" on page 35.

QR code with a blue house icon in the center, likely linking to a digital service or website.

Compatible Android™ and iOS apps are available from their respective app stores. Search for “Smart Life - Smart Living” and download the application, or scan the QR code shown.

6. Delivery content

• Doorbell camera
• Power adaptor
• Flat bracket
• Angled bracket
• 2x screws for bracket

• 3x mounting screws

• 3x dowels

• L-shaped star wrench
• Star screw
• Reset pin
• Operating instructions

7. Up-to-date operating instructions

Download the latest operating instructions at www.conrad.com/downloads or scan the QR code shown. Follow the instructions on the website.

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8. Features and functions

• Easy installation
• Camera has an IP54 ingress protection rating
• 1920 x 1080 full HD
• Two-way audio
  • 2.4 GHz Wi-Fi
• Motion detection
• Low light recording
  • Video playback and screen shots
• “Smart Life - Smart Living” mobile application

9. Safety instructions

Warning symbols for electrical hazard, showing a lightning bolt and an exclamation mark

Read the operating instructions carefully and especially observe the safety information. If you do not follow the safety instructions and information on proper handling in this manual, we assume no liability for any resulting personal injury or damage to property. Such cases will invalidate the warranty/guarantee.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

a) General information

• The device is not a toy. Keep it out of the reach of children and pets.
• Do not leave packaging material lying around carelessly. This may become dangerous playing material for children.
• Protect the device from extreme temperatures, direct sunlight, strong jolts, high humidity, moisture, flammable gases, steam and solvents.
• Do not place the product under any mechanical stress.

• If it is no longer possible to operate the product safely, take it out of operation and protect it from any accidental use. Safe operation can no longer be guaranteed if the product:

• is visibly damaged,

• is no longer working properly,
• has been stored for extended periods in poor ambient conditions or
• has been subjected to any serious transport-related stresses.

- Please handle the product carefully. Jolts, impacts or a fall even from a low height can damage the product.

- Consult an expert when in doubt about the operation, safety or connection of the device.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

• Maintenance, modifications and repairs must only be completed by a technician or an authorised repair centre.
• If you have questions which remain unanswered by these operating instructions, contact our technical support service or other technical personnel.

b) Ingress protection

• The device has an IP54 rating and offers protection against dust and splashing water.
  • The power adaptor is not IP rated.
• To maintain the ingress protection rating make sure the bracket forms a good seal when attached to the device.

c) Mounting

- Before drilling, check for concealed wires or pipes beneath the surface that could be damaged or cause harm.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

d) Power adaptor

• The mains outlet must be located near to the device and be easily accessible.
• As power supply, only use the supplied mains adaptor.
• Only connect the power adaptor to a normal mains socket connected to the public supply. Before plugging in the power adaptor, check whether the voltage stated on the power adaptor complies with the voltage of your electricity supplier.
• Never connect or disconnect power adaptors if your hands are wet.
• Never unplug the power adaptor from the mains socket by pulling on the cable; always use the grips on the plug.
• When setting up the product, make sure that the cable is not pinched, kinked or damaged by sharp edges.
  • Always lay the cables so that nobody can trip over or become entangled in them. This poses a risk of injury.
• For safety reasons, disconnect the power adaptor from the mains socket during storms.

10. Operating elements

1 2 3 4 7 USB RUB 8 9 5 6

1 Lens
2 Microphone
3 Status indicator light
4 Doorbell button
5 Reset button hole

6 Micro USB port: This is only used once during the manufacturing process.
7 AC adaptor connectors
8 Speaker
9 SD card slot

11. Installation

Do not plug the adaptor into the power outlet until the installation process is complete.

Check the provided screws are appropriate for the surface material. If in doubt consult a professional.

a) Location

The doorbell has an IP54 rating and provides limited protection against dust and light splashes of water. It can be installed outdoors but in a sheltered location which is protected against the elements.

Before drilling holes and mounting the device, consider the camera recording and motion detection angles. See section “16. Technical data” on page 48 for further information.

2.1 m

- Check that the device is within range of your Wi-Fi access point. Use of other 2.4 GHz products e.g. wireless networks and microwave ovens may cause interference.

Diagram showing wireless devices including a smartphone, tablet, WiFi, and remote device with signal icons

You may need to set up a wireless repeater to improve the connection.

b) Power outlet / adaptor

The included adaptor is designed for indoor use. Keep it away from water and humid environments.

If installing the device outdoors, connect the adaptor to a weatherproof socket box.

• Locate a power outlet as close to the device as possible.
• Lead the wires to where you will be installing the doorbell camera.

- To get the wires outside, lead them through a wall behind your device, through a window or a doorway.

Three identical mechanical bracket components connected by a dashed line (no text or symbols)

Please observe good cable management practice such as securing cables with wall clips.

c) Flat bracket

Cable slots

1. Use the holes in the flat bracket as a template for where to drill. Drill holes and insert the dowels using a mallet if needed.

2. Fix the bracket to the wall using the wall screws, facing UP as indicated by the symbol.

1. Use a plus head screwdriver to attach the adaptor leads to the connectors (7).

Diagram showing a sequence of electrical connector symbols with an exclamation mark indicating warning or failure.

The doorbell chime has a built in converter, so the polarity does not matter.

1. Guide the wires through the cable slots.

2. Fasten the camera to the bracket using the star screw.

d) Angled bracket and flat bracket

Cable slots

1. Use the holes in the angled bracket as a template for where to drill. Drill holes and insert the dowels using a mallet if needed.

2. Fix the angled bracket to the wall using the wall screws.

3. Attach the flat bracket to the angle bracket, facing UP as indicated by the symbol.

1. Use a plus head screwdriver to attach the adaptor leads to the connectors (7).

Diagram showing a sequence of electrical connector symbols with an exclamation mark indicating warning or failure.

The doorbell chime has a built in converter, so the polarity does not matter.

1. Fasten the camera to the bracket using the star screw.

12. Operation

a) Doorbell

Press the doorbell button (4) to activate the doorbell. You will receive an alert on your mobile device if paired with the application.

Refer to your mobile device operating instructions for information about notification settings.

b) Reset device / enter pairing mode

Reset the camera if it is not working correctly or you wish to enter pairing mode.

• Insert the included pin into the RESET button hole (5).
• Press until you feel a “click” and hold for 5 seconds until you hear an audio prompt.
• The status indicator light (3) will blink red to indicate reset is successful and the camera is now open for pairing.

c) Status indicator description

Light (3) Status Description
Red Solid	on Camera or network is abnormal.
Red Blinking	Waiting for Wi-Fi connection.
Blue Solid	on Camera operating correctly.

d) Low light recording

Do not place the camera behind glass, glare from the infrared LED light may over expose the image.

• The device is equipped with a sensor that triggers “night vision” when the ambient light falls below a certain level.
  • The light has a range of approximately 10 m.
• The recorded image will be in black and white.

e) SD card

The microSD card should be formatted using the FAT32 file system. Refer to your computer instructions for information about how to do this.

The camera supports class 10 SD cards 8 - 128 GB capacity.

MICRO SID

• Insert a card into the slot (9) in the direction shown. It will "click" into place.
• To eject, use the tip of your finger to press down until you feel a “click”, then release.

f) Motion detection

When motion is detected, a push alarm notification will be sent to your mobile device.

• With microSD inserted: 60 second clips will be saved.
• There are two kinds of recording (event and non-stop). These settings are accessed through the application. The Default time for event recording is 60 seconds.
• Cloud storage service: If subscribed to this service through the application, motion triggered recording will be saved to your cloud storage account. You do not need an SD card.

13. Care and cleaning

Do not use any aggressive cleaning agents, rubbing alcohol or other chemical solutions as they can cause damage to the housing and malfunctioning.

• Disconnect the product from the mains before each cleaning.
• Clean the product with a dry, fibre-free cloth.

14. Declaration of Conformity (DOC)

Conrad Electronic SE, Klaus-Conrad-Straße 1, D-92240 Hirschau hereby declares that this product conforms to the 2014/53/EU directive.

→ Click on the following link to read the full text of the EU declaration of conformity:

www.conrad.com/downloads

Select a language by clicking on a flag symbol and enter the product order number in the search box. You can then download the EU declaration of conformity in PDF format.

This symbol must appear on any electrical and electronic equipment placed on the EU market. This symbol indicates that this device should not be disposed of as unsorted municipal waste at the end of its service life.

Owners of WEEE (Waste from Electrical and Electronic Equipment) shall dispose of it separately from unsorted municipal waste. Spent batteries and accumulators, which are not enclosed by the WEEE, as well as lamps that can be removed from the WEEE in a non-destructive manner, must be removed by end users from the WEEE in a non-destructive manner before it is handed over to a collection point.

Distributors of electrical and electronic equipment are legally obliged to provide free take-back of waste. Conrad provides the following return options free of charge (more details on our website):

• in our Conrad offices
  • at the Conrad collection points
• at the collection points of public waste management authorities or the collection points set up by manufacturers or distributors within the meaning of the ElektroG

End users are responsible for deleting personal data from the WEEE to be disposed of.

It should be noted that different obligations about the return or recycling of WEEE may apply in countries outside of Germany.

16. Technical data

a) Power adaptor

Input.... 100 - 240 V/AC 50/60 Hz max. 0.4 A

Output....12 V/DC, 1 A

Cable length ....approx. 2 m

b) Doorbell

Input voltage / current.... 12 V/DC, 1 A (via included adaptor) 12 - 24 V/AC, 1A (power source not included)

Converter......AC to DC rectifier (built in)

Connected devices....unlimited

Doorbell max. 101 dB

Audio .... Input:Speaker Output: Microphone

Resolution.... HD 1920 x 1080 SD 640 x 320

Frames per second....25 fps

Sensor ....1/3" CMOS, 2 megapixels

Recording ......Non-stop
Event: max. 60 s clips
Saved to microSD
Proprietary format
Focal length....3.2 mm
Field of view....Horizontal:100°
Vertical: 55°
Storage .... MicroSD class 10 (max 128 GB)
MicroSD file system.....FAT32
Ingress protection....IP54
Infrared (night vision)...... LED: 1 pc
Range: 10 m
Motion detection ....Software based
Motion detection angle ....Same as field of view
Motion detection range 8 m
Operating conditions.... -20 to +50 °C, ≤ 90 % RH (non-condensing)
Storage conditions....-20 to +50 °C, ≤ 90 % RH (non-condensing)
Dimensions camera (W x H x D) ....45 x 115 x 41 mm
Weight 103 g

c) Wireless connectivity

Bandwidth......Min. 10 Mbps upload speed

WLAN technology......IEEE 802.11 b/g/n, 2.4 GHz

WLAN security......WEP, WPA, WPA2

Frequency....2.412 - 2.484 GHz

Transmission power....< 20 dBm

Transmission distance......max. 50 m

d) Application software

Shared accounts......Nolimit

max. 6 (shared video)

Supported OS...... Android 5.0 (or higher),

IOS 9.0 (or higher)

Page

France (email) : [e-mail]

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Warning symbols for electrical hazard, showing a lightning bolt and an exclamation mark

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

expert.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

Diagram showing wireless devices including a smartphone, tablet, WiFi, and remote device with signal icons

Three identical metal bracket components aligned with a dashed diagonal line (no text or symbols)

Diagram showing three types of electrical connectors with warning symbols and arrows indicating process steps

Diagram showing electrical connector symbols and warning symbol with arrows and labels

www.conrad.com/downloads

Sortie ....12 V/CC, 1 A

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QR code image containing encoded data, no visible human-readable text

Warning symbols for electrical hazard, showing a lightning bolt and an exclamation mark

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

Two warning symbols: a lightning bolt and an exclamation mark, commonly used in safety or hazard prevention contexts.

d) Netvoedingadapter

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Three identical metal bracket components aligned with a dashed diagonal line (no text or symbols)

c) Vlakke beugel

Kabelsleuf

Diagram showing a process of connector pinout and warning symbol, with arrows indicating sequence and error message.

Diagram showing three types of electrical connectors with warning symbols and an exclamation mark indicating hazard.

www.conrad.com/downloads

Sensor 1/3" CMOS, 2 megapixels

Afmetingen camera (B x H x D).....45 x 115 x 41 mm

Gewicht....103 g

c) Draadloze verbinding

Bandbreedte......Min. 10 Mbps upload-snel-heid

Wifi-technologie......IEEE 802.11 b/g/n, 2.4 GHz

Wifi-beveiliging ....WEP, WPA, WPA2

Frequentie 2,412 - 2,484 GHz

Transmissievermogen ....../< 20 dBm

Zendbereik....max. 50 m

d) App-software

Copyright 2022 by Conrad Electronic SE.

This is a publication by Conrad Electronic SE, Klaus-Conrad-Str. 1, D-92240 Hirschau (www.conrad.com).

All rights including translation reserved. Reproduction by any method, e.g. photocopy, microfilming, or the capture in electronic data processing systems require the prior written approval by the editor. Reprinting, also in part, is prohibited. This publication represents the technical status at the time of printing.

Copyright 2022 by Conrad Electronic SE.

Copyright 2022 by Conrad Electronic SE.

Copyright 2022 by Conrad Electronic SE.