OFFICEJET PRO K850DN - Multifunction Printer HP - Free user manual and instructions

USER MANUAL OFFICEJET PRO K850DN HP

6) Starter CD (software and electronic documentation), and

7) optional automatic two-sided printing accessory (duplex unit)

(available with the HP Officejet Pro K850dn). Deutsch Überprüfen des Verpackungsinhalts auf Vollständigkeit.

1) Printer, 2) power supply and power cord, 3) four ink cartridges:

black (B), cyan (C), magenta (M), yellow (Y), 4) four printheads,

5) printed documentation (setup poster and this Getting Started

1) Push the release buttons on the rear-access panel towards each

3) Align each cartridge with its color-coded slot, and then insert

each cartridge into its slot. To ensure proper contact, press down firmly on each cartridge until it snaps into place. Note: All four ink cartridges must be correctly installed for the printer to work.

4) Close the ink cartridge cover.

Deutsch Schritt 3: Einsetzen der Tintenpatronen.

4) Chiudere il coperchio delle cartucce di stampa.

English Step 3: Install the ink cartridges.

1) Press and release the ink cartridge cover to open the cover.

2) Remove each ink cartridge from its package.

Caution: HP recognizes each customer’s choice but cannot guarantee the quality or reliability of non-HP ink cartridges. Printer services or repairs required as a result of using non-HP ink cartridges are not covered under warranty. Italiano

Step 4: Install the printheads.

1) Open the top cover. 2) Lift the printhead latch. 3) Remove each

printhead from its package, and then remove the protective tape from each printhead.

4) Insert each printhead into its color-coded slot, and then press

down firmly on each printhead to ensure proper contact.

5) Close the printhead latch, pressing down to ensure it is in the

locked position. 6) Close the top cover. Schritt 4: Einsetzen der Druckköpfe.

the right until the guide stops at the edge of the media. 6) Press the input tray lock (a), and push the tray in until it stops at the edge of the media (b). 7) Lower the output tray. 8) Extend the output tray. Deutsch Schritt 5: Einlegen von Papier in die Fächer.

8) Estendere il vassoio di raccolta.

English Step 5: Load paper in the printer.

1) Raise the output tray. 2) Press the input tray lock (a), and extend

the input tray (b). 3) Press the button on top of the paper guide and slide the guide to the left to the outermost position. 4) Insert up to 150 sheets of A4- or Letter-size paper, print-side down, along the right side of the input tray until the paper stops. Français

Step 6: Connect the power cord and turn on the printer.

1) Connect the power supply to the printer. 2) Connect the power

cord to the power supply. 3) Connect the other end of the power cord to an alternating current (AC) power outlet. 4) Press (Power button) to turn on the printer. To ensure the best possible print quality, the printer aligns the printheads. At the beginning of the alignment process, the Power light blinks and the printer prints a status page. At the end of the process, the printer prints two alignment pages. Printhead alignment takes approximately 8 minutes. Do not open any covers or push any buttons until the pages have printed. If the printer does not print, see “Troubleshooting” on page 17. Schritt 6: Anschließen des Netzkabels und Einschalten des Druckers.

1) Schließen Sie das Netzteil an den Drucker an. 2) Schließen Sie

USB or parallel connection:

1) Close any running applications and insert the Starter CD into the

CD drive. If the CD menu does not start automatically, double-click the setup icon on the Starter CD. 2) On the CD menu, click Install (Windows) or Install Driver (Mac OS), and follow the onscreen instructions. 3) Connect the USB ( ) or parallel ( ) cable (sold separately) when prompted. Note: Connect only a parallel cable or a USB cable — not both. Deutsch Schritt 7: Anschließen des Druckers. Folgen Sie den Anweisungen für Ihren Anschlusstyp (USB, parallel oder Netzwerk). Weitere Informationen zum Installieren der Software finden Sie im Online-Benutzerhandbuch auf der Starter-CD. USB- oder Parallelanschluss:

Network (HP Officejet Pro K850):

1) Connect the network cable to the connector and to an available

port on the network hub, switch, or router. CAUTION: Do not plug the network cable into a port labeled WAN, Uplink, or Internet in the hub, switch, or router. Note: It is recommended that the printer and the computers that use it be on the same subnet. Repeat the step if the network connector Link light does not turn on. See “Problems connecting to a network” in the onscreen user guide.

2) Locate the printer hardware address on the back of the printer

and write it down. You might need this information for network configuration. Netzwerk (HP Officejet Pro K850):

Step 8: Test the printer software installation. After you complete the software installation and connect the printer to the computer, print a document from an application that you use frequently to ensure that the software is installed correctly. If the document does not print, see “Troubleshooting” on page 17. Deutsch

3) Insert the Starter CD into the CD drive. If the CD menu does not

start automatically, double-click the setup icon on the CD.

4) On the CD menu, click Install (Windows) or Install Driver

(Mac OS), and follow the onscreen instructions to install the software using the hardware address to identify the printer on your network. For information about sharing the printer on a network, see the onscreen user guide. Italiano

Step 9: Register the printer. Register the printer to receive important support and technical information. If you do not register your printer during software installation, you can register later at www.register.hp.com. Finding more information. Your printer is ready to use. For information about using the printer and troubleshooting, as well as warranty information, see the following resources:

• Onscreen user guide and Readme file on the Starter CD
• HP Instant Support and embedded Web server (see the onscreen user guide)
• Product support site at www.hp.com/support/officejetprok850 Schritt 9: Registrieren des Druckers. Registrieren Sie den Drucker, damit Sie Kundenunterstützung und wichtige technische Informationen erhalten. Wenn Sie den Drucker nicht während der Installation der Software registrieren, können Sie dies später unter www.register.hp.com nachholen. Weitere Informationen. Ihr Drucker ist betriebsbereit. Weitere Informationen zur Verwendung und Fehlerbehebung des Druckers sowie zur Gewährleistung finden Sie in folgenden Quellen:

Control panel Understanding control panel parts English

Out of Paper light Color indicator lights Printhead light Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the printer lights, what they indicate, and what action to take if necessary. You can find a complete list of control panel light descriptions in the following locations: Onscreen user guide on the Starter CD: See the “Printer lights reference” chapter. z Printer Driver: Right-click the printer icon. Select Printing Preferences. Click the Services tab, and then click Help with Printer Lights.

Printer light indication Explanation and recommended action The Power light is on. The printer is turned on and idle. It is connected using a USB or parallel cable. No action is required. The printer is turned on and idle. It is connected to a network using a network cable.

If the printer is connected using a network cable, check the network connector lights to verify that the printer is connected to the network. See “Interpreting network connector lights” on page 16. z Verify that the printer is set up properly on the network. See “Problems connecting to a network” on page 17.

The Power light is on and the Resume light and Paper Jam light blink. Print media is jammed in the printer. Press (Resume button) to eject the jammed media. Remove all media from the output tray, and then locate and clear the jam. z Press (Resume button) to continue the print job. For more information, see the “Maintaining and troubleshooting” chapter in the onscreen user guide.

The Power light is on and the Resume light and Out of Paper light blink.

The printer is out of paper.

Load paper, and then press (Resume button). Printer light indication Explanation and recommended action The Power light and the Door Open light are on. A cover is not closed completely.

The rear-access panel or the duplex unit is not inserted completely.

Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is inserted completely in the back of the printer. The Power light is on, and the Door Open and Printhead lights are on. The printhead latch is not secured. The Power light is on, and the Printhead light and one or more of the color indicator lights blink. One or more of the printheads needs attention. The Power light, the Printhead light, and one or more of the color indicator lights are on. One or more of the printheads is missing.

Open the top cover and press down firmly on the printhead latch to ensure that it is secured properly. English The Power light is on and the Door Open light blinks. Make sure all covers are completely closed. Reinstall the appropriate printheads, close all covers, and then try to print. z If the error persists, turn the printer off, and then on again. z If the error persists, clean the printhead contacts. For more information, see the “Maintaining and troubleshooting” chapter in the onscreen user guide. z If the error persists, replace the printhead or printheads indicated. For information about ordering supplies, see the “HP supplies and accessories” chapter in the onscreen user guide.

Make sure that the protective tape on the printhead has been removed.

Reinstall the printheads, close all covers, and then try to print. The Power light is on and one or more of the color indicator lights is on. An ink cartridge is low on ink and will need to be replaced soon. The Power light is on and one or more of the color indicator lights blinks. An ink cartridge is out of ink and must be replaced before you can continue printing.

No action is required. Replace the ink cartridge indicated. For information about ordering supplies, see the “HP supplies and accessories” chapter in the onscreen user guide.

Printer light indication Explanation and recommended action The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on. One or more of the ink cartridges is missing.

Install the ink cartridges and try to print. If the error persists, replace the ink cartridge or cartridges indicated. For information about ordering supplies, see the “HP supplies and accessories” chapter in the onscreen user guide. English Network connector lights (HP Officejet Pro K850dn) Understanding network connector lights

Network connector Link light Activity light Interpreting network connector lights Network connector light indication Explanation and recommended action Link light is on. Activity light is off. The printer is connected to the network but is not receiving or transmitting data over the network. The printer is turned on and idle.

Link light is on. Activity light blinks. The printer is receiving or transmitting data over the network.

Link light is off. Activity light is off. No action is required. The printer is turned off or is not connected to the network.

No action is required. Turn on the printer. If the printer is already turned on and a network cable is connected, see “Problems connecting to a network” on page 17. Troubleshooting Problems printing an alignment page Problems connecting to a network Note: Printhead alignment takes approximately 8 minutes. At the end of the process, two alignment pages print. Do not open any covers or push any buttons until the alignment pages have printed. Note: After correcting any of the following, run the setup program again.

Power light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up. No lights on the control panel are lit or blinking and that the printer is in the Ready state. If lights are lit or blinking, see “Control panel” on page 14. Power supply, power cord, and other cables are working and firmly connected to the printer. All packing tapes and materials are removed from the printer. Printheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact. Ensure you have removed the tape from each printhead. Printhead latch and all covers are closed. Rear-access panel or duplex unit is locked into place. Media is loaded correctly in the tray and is not jammed in the printer. General network troubleshooting If you are unable to install the printer software, verify that:

All cable connections to the computer and the printer are secure. The network is operational and the network hub is turned on. All applications, including virus protection programs and personal firewalls, are closed or temporarily disabled. Make sure the printer is installed on the same subnet as the computers that will be using the printer. If the installation program cannot discover the printer, print the configuration page, locate the IP address, and then enter the IP address manually in the installation program. If you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address: 1 Print a configuration page. For instructions, see “Configuration page” on page 18. Problems installing software 2 From the Windows desktop, click Start, click Settings, and then click Printers; or click Start, and then click Printers and Faxes (depending on the operating system). Verify installation preliminaries 3 Right-click the printer icon, click Properties, and then click the Ports tab. The computer meets the system requirements (see the onscreen user guide on the Starter CD). z Before installing software on a Windows computer, ensure all other programs are closed. z If the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter. z If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. Also, you can download the printer driver from www.hp.com/support/officejetprok850. 4 Select the TCP/IP port for the printer, and then click Configure Port.

Reinstall the printer software

If you are using Windows and the computer cannot detect the printer, run the uninstall utility to perform a clean printer driver uninstallation. On the starter CD, click Utilities, and then click Uninstaller. Restart your computer, and re-install the printer driver. English Check the printer to ensure the following: 5 Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the configuration page. 6 Click OK twice to save the settings and close the dialog boxes. If the Link light on the network connector does not turn on, make sure that all of the “General network troubleshooting” conditions listed above are met. z Though it is not recommended that you assign the printer a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so. For more information, see the onscreen user guide on the Starter CD.

Resetting printer network settings If the printer is unable to communicate with the network, reset the printer network settings: While holding down (Power button), press (Resume button) three times, and then release (Power button). z If you have installed the printer driver, uninstall and then re-install the printer driver. Note: For late-breaking information, see the Readme file and release notes or visit the product support website at www.hp.com/support/officejetprok850.

Troubleshooting and configuration tools The following tools are available for troubleshooting or configuring the printer. For more information about these tools, see the onscreen user guide on the Starter CD. Configuration page English Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to verify installation of optional accessories, such as a duplex unit. The configuration page also contains a log of recent events. If the printer is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. If you need to call HP, print the configuration page before calling. To print a configuration page While holding down (Power button), press one time, and then release

(Power button). (Cancel button) Embedded Web server (EWS) When the printer is connected to a network, you can use the printer’s EWS to view status information, change settings, and manage the printer at your computer. To open the EWS In a supported Web browser on your computer, type the IP address that has been assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123. The IP address for the printer is listed on the configuration page. Hewlett-Packard limited warranty statement HP product Duration of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year Extent of limited warranty Limitations of warranty

Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

Software, media, parts, or supplies not provided or supported by HP;

Operation outside the product’s specifications; or

Unauthorized modification or misuse. For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

Limitations of liability

To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON

CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local law

This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.

To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom);

HP products may contain remanufactured parts, components, or materials equivalent to new in performance. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 10 HP’s Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries/regions where the product is distributed by HP or by an authorized importer. English *For more detailed warranty information, see www.hp.com/support/inkjet_warranty.