SatinGlow H3301 - IPL hair remover SILKN - Free user manual and instructions

USER MANUAL SatinGlow H3301 SILKN

Energy Energy Energy Energy Energy1

Copyright 2017 © Home Skinovations Ltd. All rights reserved. Legal Notice Home Skinovations Ltd reserves the right to make changes to its products or specications to improve performance, reliability, or manufacturability. Information furnished by Home Skinovations Ltd is believed to be accurate and reliable at the time of publication. However, Home Skinovations Ltd assumes no responsibility for its use. No license is granted by its implication or otherwise under any patent or patent rights of Home Skinovations Ltd. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Home Skinovations Ltd. Data is subject to change without notication. Home Skinovations Ltd has patents and pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written agreement from Home Skinovations Ltd. Specications are subject to change without notice. SILK’N and the SILK’N logo are registered trademarks of Home Skinovations Ltd, Tavor Building, Shaar Yokneam POB 533, Yokneam 2069206, ISRAEL.2

Before using Silk’n SatinGlow for the rst time, please read this manual in full. Pay particular attention to sections on device procedures, device operation, and after-use procedures. We recommend you re-familiarize yourself with this manual before each use of Silk’n SatinGlow. Silk’n SatinGlow is a powerful electrical device. As such, it should be used with special attention to safety. Please read all warnings and safety precautions before use, and follow them strictly.

Silk’n SatinGlow is a light-based device for permanent hair reduction designed for home-use.

1.1 Device description

Your Silk’n SatinGlow consists of a hair removal unit with a control panel and a disposable lamp cartridge. On the Silk’n SatinGlow hair removal unit handle you can nd the pulse button. The disposable lamp cartridge is located at the tip of the hair removal unit.

Refer to the diagram at the front of this manual to see the location of each feature. 1 Control panel 8 Skin tone warning indicator lights 2 Disposable lamp cartridge 9 Replacement cartridge indicator light 3 Treatment surface 10 Energy level setting buttons 4 Skin colour sensor 11 Power on indicator light 5 Pulse button 12 On / Standby button 6 Adapter cable socket 13 Standby indicator light 7 Ready indicator light 14 Energy level indicator lights 15 System warning indicator light

1.3 Disposable lamp cartridge

The Silk’n SatinGlow all-purpose disposable lamp cartridge can re a limited and pre-set number of light pulses (regardless of the energy level of these pulses). For your information a complete series of full-body treatments typically requires 7,000- 10,000 light pulses. The type of disposable lamp cartridge included with your system, and the number of light pulses in them, is specied on the package of your Silk’n SatinGlow.5

Silk’n SatinGlow is intended for removal of unwanted hair. Silk’n SatinGlow is also intended to eect long term, or permanent hair reduction. Permanent hair reduction is dened as a long-term stable reduction in the number of hairs re-growing after a treatment regime. Silk’n SatinGlow may be used to remove unwanted body hair. Ideal body areas for Silk’n SatinGlow use include the underarms, bikini line, arms, legs, back shoulders and chest.

3. Safety with Silk'n SatinGlow

With Silk’n SatinGlow safety comes rst Home Pulsed Light™ technology is able to achieve long-term hair removal results at a fraction of the energy level used in other light-based hair removal equipment. The low energy used in Silk’n SatinGlow reduces its potential to cause harm or complications, and contributes to your overall safety. Silk’n SatinGlow protects your skin Light based hair removal is not suitable for naturally darker skin tones or tanned skin. Silk’n SatinGlow comes with a built-in skin colour sensor that is designed to measure the complexion of the applied surface and enable application only on suitable skin complexions. This unique safety feature will not let you treat where your skin is too dark or too tanned. Furthermore, the treatment surface through which pulses of light are delivered is recessed inside the lamp cartridge. This enables Silk’n SatinGlow to protect your skin by avoiding direct contact between the treatment surface and the skin.6

Silk’n SatinGlow protects your eyes Silk’n SatinGlow has a built-in safety feature for eye protection. It has been designed so that a light pulse can not be emitted when the treatment surface is facing open air. The safety button enables treatment only when the treatment surface is in contact with the tissue.

4. Contraindications

Silk’n SatinGlow is not designed for everyone. Please read and consider the information in the following section before use. For further information and personalized advice you may also visit www.silkn.eu or your local Silk'n domain. If you are unsure if Silk’n SatinGlow is safe for you to use, please ask your doctor or dermatologist! Warning Possible Result Safety Tip Do not use Silk’n SatinGlow on naturally dark skin complexion. See the skin colour chart on the inner cover. Treating dark skin with Silk’n SatinGlow can result in adverse eects such as redness and skin discomfort. A unique skin colour sensor is embedded in Silk’n SatinGlow to measure the treated skin complexion at the beginning of each session and occasionally during the session. The skin colour sensor ensures that pulses will only be emitted on suitable skin tones. Not Safe!7

Warning Possible Result Safety Tip Do not use Silk’n SatinGlow on tanned skin or after recent sun exposure (including articial tanning machines). Do not expose treated areas to the sun. Treating with Silk’n SatinGlow before or after any sun exposure can result in adverse eects such as redness and skin discomfort. Tanned skin particularly following sun exposure, contains large quantities of the pigment Melanin. This applies to all skin types and complexions, including those which don’t seem to tan quickly. The presence of large quantities of Melanin exposes the skin to higher risk when using any method of light based hair removal. Avoid exposure to the sun for 4 weeks before your Silk’n SatinGlow treatment! Sun exposure includes unprotected exposure to direct sunlight of over 15 minutes constantly, or unprotected exposure to diused sunlight of over 1 hour constantly. To protect recently treated skin when exposed to sunlight, be sure to thoroughly apply sunscreen SPF 30 or higher, for 2 weeks after each hair removal session. Never use Silk’n SatinGlow around or near the eyes. Although, Silk’n SatinGlow can be used for the treatment of facial hair, extra caution should be used on the face to avoid the eyes. Possible hazardous optical radiation is emitted from this device. Do not look at the operating lamp. Eye injury may result. Silk’n SatinGlow has a built-in safety feature for eye protection. It has been designed so that a light pulse can not be emitted when the treatment surface is facing open air. The safety button enables treatment only when the treatment surface is in contact with the tissue.8

Warning Possible Result Safety Tip Do not treat on tattoos or permanent makeup, dark brown or black spots, (such as large freckles, birth marks, moles or warts), nipples, genitals or lips. Treating any area with the Silk’n SatinGlow that is dark in colour or has more pigment can result in adverse eects such as burns, blisters, and skin colour changes (hyper- or hypopigmentation). Cover area with material that will not absorb the light such as a white cloth or white medical tape. Do not treat on active eczema, psoriasis, lesions, open wounds or infections (cold sores), abnormal skin conditions caused by systemic or metabolic deseases (diabetes for example). Light based treatments can cause adverse reactions on already sensitive areas. Wait for the eected area to heal before using Silk’n SatinGlow. A treatment area that has a history of herpes outbreaks. Light based treatments can cause adverse reactions on already sensitive areas. Consult your physician to received preventative treatment before using Silk’n SatinGlow. Do not treat with Silk'n SatinGlow if you are pregnant or nursing. Hormonal changes during pregnancy could increase skin sensitivity and the risk of adverse eects. Do not treat on areas where you may want hair to grow. Results are permanent.9

Warning Possible Result Safety Tip Keep Silk'n SatinGlow away from water! Do not place or store Silk’n SatinGlow where it can fall, be pushed or placed into a tub, sink or any other vessel containing water. This may cause severe electrocution. Do not use Silk’n SatinGlow while bathing or if it becomes damp or wet. Unplug immediately if it has fallen into water. Do not attempt to open or repair your Silk’n SatinGlow device. Opening Silk’n SatinGlow may expose you to dangerous electrical components and to pulsed light energy, either of which may cause serious bodily damage and/or permanent eye injury. It may also damage your device and will void your warranty. Please contact Silk'n Customer Service if you have a broken or damaged device in need of repair.10

the disposable lamp cartridge is damaged, or if its treatment surface is cracked, chipped or missing. Stop use immediately and contact Silk'n Customer Service. the attachments or accessories are not recommended by Home Skinovations Ltd. it has a damaged cord or plug. Keep the power cord away from heated surfaces. you see or smell smoke when it is in use. it is not working properly or if it appears to be damaged. its skin colour sensor is cracked or coming apart. the outer shell is cracked or coming apart.11

you have a history of kelodial scar formation. Consult with your physician prior to using the Silk’n SatinGlow. you suer from epilepsy. you have a disease related to photosensitivity, such as porphyria, polymorphic light eruption, solar urticaria, lupus, etc. you have a history of skin cancer or areas of potential skin malignancies. you have received radiation therapy or chemotherapy treatments within the past 3 months. you have any other condition which in your physician’s opinion would make it unsafe for you to be treated. your skin was treated with a physician-prescribed drug within the past 6 months, please consult with your physician.12

When used according to the instructions, side eects and complications associated with use of Silk’n SatinGlow are uncommon. However every cosmetic procedure, including those designed for home use, involves some degree of risk. Therefore, it is important that you understand and accept the risks and complications that can occur with pulsed light hair removal systems designed for home use. Adverse Reaction Minor skin discomfort Although home pulsed light hair removal is generally very well-tolerated, most users do feel some mild discomfort during use, usually described as being a mild stinging sensation on the treated skin areas. The stinging sensation usually lasts during the time of the application itself or for a few minutes thereafter. Anything beyond this minor discomfort is and means that either you should not continue to use Silk’n SatinGlow because you are unable to tolerate the hair removal application, or that the energy level setting is too high. Skin redness Your skin may become red right after using Silk’n SatinGlow or within 24 hours of using Silk’n SatinGlow. Redness generally clears up within 24 hours. See your doctor if redness does not go away within 2 to 3 days. Increased skin sensitivity The skin of the treated area is more sensitive so you may encounter dryness or aking of the skin.13

Adverse Reaction Pigment changes Silk’n SatinGlow targets the hair shaft, in particular the pigmented cells in the hair follicle and the hair follicle itself. Nevertheless there is risk of temporary hyperpigmentation (increased pigment or brown discolouration) or hypopigmentation (whitening) to the surrounding skin. This risk of changes in skin pigmentation is higher for people with darker skin tones. Usually discolouration or changes to skin pigment are temporary and permanent hyperpigmentation or hypopigmentation rarely occur. Excessive redness and swelling In rare cases treated skin may become very red and swollen. This is more common in sensitive areas of the body. The redness and swelling should subside within 2 to 7 days and should be treated with frequent applications of ice. Gentle cleansing is OK, but one should avoid exposure to sun.

Hair removal by lasers or intense pulse light sources can cause increased hair growth in some individuals. Based upon currently available data, the highest risk groups for this response are females of Mediterranean, Middle Eastern and South Asian heritage treated on the face and neck.14

8. Long term hair removal with Silk’n

A typical full hair growth cycle may take 18-24 months. During this time multiple Silk’n SatinGlow sessions may be required in order to achieve permanent hair removal. The eciency of hair removal varies from person to person according to body area, hair colour, and how Silk'n SatinGlow is used. Typical Silk’n SatinGlow hair removal plan during a full hair growth cycle:

Treatments 1-4: Plan two weeks apart

Treatments 5-7: Plan four weeks apart

Treatments 8 +: Treat as needed, until desired results are achieved. Expected Treatment Outcome for Hair Removal Fitzpatrick skin typeHair Color Light Fluence [J/cm2]Anatomic area of the bodyAverage Number ofTreatmentsEectiveness of Hair Removal I - IV Light brown to brown2.5 - 4 Loweror upper legs Session 10-12, approx. four weeks apart. 60% Arms 50% Bikini line 60% Underarm 55%15

Fitzpatrick skin type Hair Color Light Fluence [J/cm2] Anatomic area of the body Average Number of Treatments Eectiveness of Hair Removal I - IV Brown to black 2.5 - 4 Lower or upper legs Session 8-10, approx. four weeks apart. 70% Arms 60% Bikini line 70% Underarm 65%

1. Individual response depends on hair type as well as biological factors that may aect hair

growth patterns. Some users may respond quicker or slower than the average number of treatments.

2. One cannot expect permanent epilation in a single or even double treatment sessions. The

duration of the resting period for hair follicles also depends on the body area.16

1. Remove the Silk’n SatinGlow hair removal unit and other components from box.

2. Verify that the disposable lamp cartridge is inserted properly at the tip of the device

and that it is not damaged.

3. Plug the adapter cord into the Silk’n SatinGlow hair removal unit socket.

4. Plug the adapter into an electrical outlet. The standby indicator light will turn on.

Your Silk’n SatinGlow is now ready to start.

Treat with Silk’n SatinGlow safely and properly!

Choose areas to treat that have not had recent exposure to the sun.

5. The skin of the treatment areas should be shaved, clean, dry and free of any powders,

antiperspirants or deodorants. Do not wax, pluck or tweeze the hair out. Shaving is an important step to get the results you want!

6. Press the On/Stdby button. The power on indicator light (orange) will turn on and a fan

sound (similar to the sound of a hairdryer) will start.

7. Approximately 3.5 seconds after pressing the On/Stdby button, the ready indicator light

(green) will turn on. The device is then ready for you to trigger the rst pulse at the lowest energy level.17

of energy from 1 (the lowest) to 5 (the highest). To choose the right energy level for your rst treatment, test each treatment area separately. » Place the treatment surface on the skin and press the pulse button to deliver one pulse. If you did not experience abnormal discomfort press the + energy level setting button once and deliver one pulse on a dierent spot at energy level 2. » Continue testing at increased energy levels until you have reached the highest level that you feel comfortable with. If within one hour you experience no adverse eects, you can start your full treatment at that energy level. » Repeat this test for each body part you intend to treat.

9. Set the energy level. If the energy level should be higher than the lowest, press the

energy level setting buttons using the “-“ or “+” to respectively decrease or increase the energy level, until the desired energy level is set and represented by 3 energy level indicator lights (refer to section "9.1 Energy levels").

10. Apply the treatment surface to the skin, making sure the skin is spread evenly and

smoothly. As soon as the treatment surface is in full contact with the skin, the ready indicator light will start blinking.

11. Press the pulse button. The device will rst determine the colour of your skin. If the

colour of the skin is light enough for safe application, the device will ash a pulse of light onto your skin, and the ready indicator light will turn o. » You will see a bright ash of light and simultaneously hear a subtle pop sound, which is a normal noise for the device. You will feel a mild sensation of warmth and tingling. Silk’n SatinGlow will immediately recharge for the next pulse. » After 3.5 seconds the ready indicator light will turn on again.18

12. Remove the treatment surface from the treated area of skin.

13. Move the treatment surface to another area of skin. Use the pressure marks the device

just made on your skin to guide you for proper positioning of the next pulse, avoiding both gaps and overlaps between pulses.

Silk’n SatinGlow pulses should be administered in rows, starting at one end of each row and progressing sequentially towards the other end. This technique allows better control of skin coverage, and helps you avoid treating the same area more than once or overlapping skin areas.

Try to avoid overlapping pulses.

Do not treat the same area of skin more than once per hair removal session.

14. Repeat the process until the entire treatment area is covered.

If your skin blisters or burns, stop use immediately!

The energy level determines the intensity of the Silk’n SatinGlow light pulse delivered to your skin, from the lowest level (-) to the highest level (+). As energy level increases, so does hair removal results as well as the risk of possible side eects and complications. Silk’n SatinGlow oers 5 levels of energy from 1 (the lowest) to 5 (the highest), represented by 3 energy level indicator lights:

Level 1 (lowest): The left indicator light is steadily lit.

Level 2: The left indicator light is steadily lit and the central indicator light is blinking.19

Level 3: Both left and central indicator lights are steadily lit.

Level 4: The left and central indicator lights are steadily lit and the right indicator light is blinking.

Level 5 (highest): All 3 indicator lights are steadily lit. Whenever Silk’n SatinGlow is turned on its energy level will automatically be reset to the lowest energy level. Only one energy level indicator light will be on. To set the energy level, press the energy level setting buttons using “-“ or “+” to respectively decrease or increase the energy level.

9.2 Skin colour sensor

Light-based hair removal on darker skin tones can result in adverse eects such as burns, blisters, and skin colour changes (hyper- or hypopigmentation). To prevent such misuse, a unique skin colour sensor in Silk’n SatinGlow measures the treated skin complexion at the beginning of each session and occasionally during the session. If the skin colour sensor detects a skin tone that is too dark for Silk’n SatinGlow application, the device will automatically stop emitting pulses. If you see no light pulse and the skin tone warning indicator light blinks, this is an indication that your skin tone, measured by the skin colour sensor, is too dark for safe application. Try using the device on a dierent body part, or contact Customer Service.20

9.3 Pulsing and gliding

Pulsing is the best technique for working at higher energy levels.

Press the treatment surface against your skin. Work in rows (either across or down as shown in the image). Start at one end of each row and progress to the other end.

The treatment surface creates temporary pressure marks on the treated area so you can see areas you have treated.

After each pulse, move the treatment surface to the next spot. Keep doing this pulsing action for the area you are treating.

Avoid gaps or overlaps as you use the device. Gliding is the best technique for working at lower energy levels.

Press the treatment surface rmly against your skin and slowly glide over your skin (either across or down as shown in the image). Make sure that the treatment surface is always touching your skin.

At lower energy levels, the device takes only 1-3.5 seconds to recharge between pulses. This generates a nonstop sequence of ashes.

Glide at a speed so that you avoid gaps or overlaps.21

Do not treat the same area of skin more than once per hair removal session.

Stop use immediately if you have any discomfort.

9.4 What to expect with Silk’n SatinGlow

For many people, using Silk’n SatinGlow may be their rst experience with a light-based device designed for home use. Silk’n SatinGlow is simple to use, and hair removal sessions go by quickly. During a Silk’n SatinGlow session it is normal to experience and feel:

A fan noise: The cooling fan in Silk’n SatinGlow makes a noise similar to a hairdryer. This is normal.

A pop sound with each pulse: When a pulse of HPL™ light is activated, it is normal to hear a subtle pop sound simultaneously with the ash of light.

Moderate pressure of the treatment surface: This is necessary and helpful for placement of adjacent pulses of light, and is part of the unique safety feature of Silk’n SatinGlow.

A sensation of warmth and tingling: During each pulse of light it is normal to feel a mild sensation of warmth and tingling from the light energy.

Some mild red or pink color: During and just after your Silk’n SatinGlow session it is not uncommon to see some very mild, pink-like colour of the skin. This is usually most noticeable around the hairs themselves.

However if you see full redness of the skin, blistering or burns, stop using Silk’n SatinGlow immediately.22

9.5 After treating with Silk’n SatinGlow

When you have completed your treatment session, turn o Silk’n SatinGlow by pressing the On/Stby button. All the lit indicator lights will turn o and the Stby indicator light will turn on. Be sure to remember the last energy level setting you used, as it will not be restored when turning Silk’n SatinGlow on again.

Unplug the adapter cord from the electrical outlet.

After each hair removal session it is recommended that you clean your Silk’n SatinGlow device, especially the treatment surface (refer to section "10.1 Cleaning").

After cleaning, it is recommended to store your device in its original box, and keep it away from water. Skin care following a hair removal session:

Do not expose treated areas of skin to the sun. Be sure to carefully protect the treated skin with sunscreen, throughout the hair removal period and for at least 2 weeks following the last Silk’n SatinGlow session.23

After each hair removal session, it is recommended to clean your Silk’n SatinGlow device, and especially the treatment surface.

Use a dry, clean cloth and a specially formulated cleaner for electronic equipment to gently wipe Silk’n SatinGlow surface, and especially the treatment surface.

Never immerse Silk’n SatinGlow or any of its parts in water!

10.2 Replacing the lamp cartridge

The Silk’n SatinGlow disposable lamp cartridge can re a pre-set and limited number of light pulses. Pulse intensity is determined only according to the energy level setting of the device. There is no decrease of energy during the usable lifetime of the lamp cartridge.

When only 100 light pulses remain in the disposable lamp cartridge, the replacement cartridge indicator light on the control panel will start blinking, indicating that the disposable lamp cartridge should soon be replaced.

As the number of light pulses in the disposable lamp cartridge further decreases, the replacement cartridge indicator light will blink more quickly.

Once all the pulses in a disposable lamp cartridge have been used, the replacement cartridge indicator light will remain steadily on, indicating that further pulses cannot be emitted.24

In order to continue the hair removal session, it will now be necessary to replace the disposable lamp cartridge.

A disposable lamp cartridge should also be replaced if large spots appear inside it or if its treatment surface is broken. For replacement parts, contact Customer Service. To replace a disposable lamp cartridge:

1. Press the On/Stdby button to turn Silk’n SatinGlow to standby mode.

2. Unplug the power adapter from the electrical outlet.

3. Grasp the used disposable lamp cartridge on both sides, pull it out of the socket and

discard with normal trash.

4. Unwrap a new disposable lamp cartridge.

5. Push the new disposable lamp cartridge gently into place.

After replacing the disposable lamp cartridge with a new one, always set the energy to be one level lower than your normal setting. Raise the energy level back, only if you do not experience abnormal discomfort during or after the treatment.25

11.1 “My Silk’n SatinGlow does not start.”

Make sure the power adapter is properly connected to the Silk’n SatinGlow device.

Make sure the power adapter is plugged into an electrical outlet on the wall.

11.2 “A light pulse is not emitted when I press the Pulse Button.”

Make sure that the ready indicator light is blinking to ensure you have good contact with the skin and that the treatment surface is evenly and rmly pressed to the skin. For your safety, the pulse button will activate a pulse only if the treatment surface is rmly pressed against the skin.

Check the skin tone warning indicator light. If it blinks, this is an indication that your skin tone, measured by the skin colour sensor, is too dark for safe application. Try using the device on a dierent body part or contact Silk'n support.

Check the replacement cartridge indicator light. If it is on, disconnect Silk’n SatinGlow and replace the disposable lamp cartridge.

Make sure that the ready indicator light is on. » If within 10 seconds the ready indicator light remains o, turn Silk’n SatinGlow o and back on by pressing the On/Stdby button twice. » If the problem persists, contact your local Silk'n Customer Service Center.26

Check the system warning indicator light. » If the light is on, turn Silk’n SatinGlow o and back on by pressing the On/Stdby button twice. » If the problem persists, contact your local Silk'n Customer Service Centre.

Do not attempt to open or repair your device. Only authorized Silk'n repair centers are permitted to perform repairs. Opening Silk’n SatinGlow may expose you to dangerous electrical components and to pulsed light energy, either of which may cause serious bodily damage and/or permanent eye injury. Trying to open Silk’n SatinGlow may also damage the device and will void your warranty. Please contact Silk'n Customer Service if you have a broken or damaged device in need or repair.27

Refer to your Silk'n warranty card.

Help protect the environment. Do not dispose with household waste and be sure to follow your country's laws for the disposal of electrical items.29

Spot size 1.3cm x 3cm [3.9cm²] Speed 1 pulse every 3.5 second: 1.1 cm²/sec Technology Home Pulsed Light™ Max Energy Level Max 4J/cm² Wavelength 475-1200nm Charging Time/Power Source Continuous operation Electrical Requirements 100-240 VAC, 0.9A Operation and Safety Skin colour sensor ensures use on suitable skin types Package Size 22cm x 22cm x 13.5cm System weight 0.35kg Temperature Operating 10 to 40°C Storage -40 to +70°C Operating 30 to 75% rH Relative Humidity Storage 10 to 90% rH Atmospheric pressure Operating 700 to 1060 hPa Storage 500 to 1060 hPa30

16. Signs and Symbols

Products marked with this symbol full the requirements of the EU directives. Class II. The adapter is protected against electric shock by means of double insulation. IP30 The device is protected against the ingress of objects larger than 2.5mm diameter, such as ngers, to protect against electric shock. Do not use in wet environments. Do not dispose with household waste. Dispose in accordance with your country's laws and help protect the environment. In accordance with the WEEE Directive.31