Pure One S12 - Vacuum Cleaner TINECO - Free user manual and instructions

USER MANUAL Pure One S12 TINECO

SAVE THESE INSTRUCTIONS

Household use only. When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, re and/or serious injury. WARNING – To reduce the risk of re, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with

reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.

2. The appliance is not to be used by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

3. For INDOOR use ONLY. Do not use the appliance in outdoors, nor in commercial or

industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.

4. Do not allow to be used as a toy. Close attention is necessary when used by or near

children, pets or plants.

5. Use only as described in this manual. Use only manufacturer’s recommended

6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged,

left outdoors, dropped into water, or is not working as it should, return it to a service center.

7. Do not handle charger, including charger plug, and charger terminals with wet hands.

8. Do not put any object into openings. Do not use with any openings blocked; keep free

of dust, lint, hair, and anything that may reduce air ow.

9. Keep hair, loose clothing, ngers, and all parts of your body away from openings and

10. Use extra care when cleaning on stairs.

11. Do not use to pick up ammable or combustible liquids, such as gasoline, or use in

areas where they may be present.

12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot

13. Do not use without a lter.

14. Prevent unintentional activation. Ensure the switch is in the off position before

connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your nger on the switch or powering on the appliance with the switch on may cause accidents. Important Safety Instructions3

15. Disconnect the battery pack from the appliance before making any adjustments,

changing accessories, storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.

16. For the purposes of recharging the battery, only use the detachable supply unit

provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of re when used with another battery pack.

17. Use appliances only with specically designated Tineco battery packs. Use of any other

battery packs may create a risk of injury and re.

18. When battery pack is not in use, keep it away from other metal objects, like paper clips,

coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a re.

19. Under improper usage, liquid may be ejected from the battery; avoid contact. If contact

accidentally occurs, ush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.

20. Do not use a battery pack or appliance that is damaged or modied. Damaged or

modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury.

21. Do not expose a battery pack or appliance to re or excessive heat. Exposure to re or

temperatures above 266°F (130°C) may cause an explosion.

22. Follow all charging instructions and do not charge the battery pack or appliance

outside of the temperature range specied in the instructions. Charging improperly or at temperatures outside of the specied range may damage the battery and increase the risk of re.

23. Have servicing performed by a qualied repair person using only identical replacement

parts. This will ensure that the safety of the product is maintained.

24. This appliance contains battery cells that are non-replaceable. Do not modify or

attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.

25. Always turn off this appliance before connecting or disconnecting the motorized

26. Do not charge or store the appliance outdoors or inside a car. Only charge, store or use

the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only. FCC Supplier’s Declaration of Conformity Tineco / PURE ONE S12 SERIES This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation. TINECO INTELLIGENT, INC. 1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USAWWW.TINECO.COM 1-855-292-8864 Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.EN

Note: This equipment has been tested and found to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modications to this equipment, such modications could void the user’s authority to operate this equipment. IC Note This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This appliance may not cause interference. (2) This appliance must accept any interference, including interference that may cause undesired operation of the appliance. - This Class B digital apparatus complies with Canadian ICES-003. - This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.EN

Digital Display A B DC E F G H I J A. Battery icon B. Brush roller tangled C. Dust monitoring loop (Blue to red according to the dust amount) D. AUTO mode E. Air channel blocked F. Dust sensor malfunction G. Power indicator H. Tineco logo

• Test an accessory on a small, inconspicuous area before use on sensitive surfaces.

• The packaging box shows which accessories are included with your purchase.

• As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com. Direct-drive LED multi-tasker power brush Direct-drive technology increases cleaning efciency and ensures a highly dynamic clean; very effective for cleaning ne dust and debris on the carpet and hard oor. LED headlights help you clean the hard-to-see spots. Mini power brush For vacuuming upholstered furniture, mattresses etc. Vacuums pet hair and removes ingrained dirt. 2-in-1 dusting brush Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc. Crevice tool For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards. Soft dusting brush Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more. AccessoriesEN

Flexible long crevice tool Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps. Full-size LED soft-roller power brush Perfect for hard oors, especially sensitive wood oor. Picks up coarse and ne dirt at the same time. Multi-angle folding tube An articulated joint makes it adjustable to allow for exibility when cleaning from high to low. Flexible extension hose Excellent extension and exibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories. Automatic pre-lter cleaning tool A dirty lter is a leading cause of suction loss, and this tool is designed to make your lter last much longer. Simply place the dirty lter inside the automatic pre-lter cleaning tool and close the lid. Connect the tool to the main body and pull the trigger. The appliance will automatically shut off once the task is complete. Hair cleaning tool Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required.EN

Tube Installation Insert tube. Press the release button and remove tube. Brush Installation Insert the power brush. Press the release button and remove power brush. Dustbin Installation

To clean the dustbin more thoroughly, press the dustbin release button to fully detach from the appliance. When re-attaching the dustbin, hold on an angle and slot the top of the dustbin into the hook on the main body. Push upwards until the hook is xed into the slot on the dustbin and then it clicks into place. AssemblyEN

Battery Installation Press the battery release button, and remove the battery. To replace, slide the battery into the slot at the base of the main body. The battery will click into position when correctly tted. Wall-mounted Dock Installation 47.25" (120cm) click Determine the best wall location for mounting the dock. We recommend placing it 47.25” (120cm) from the lower screw hole to the oor (may need to be adjusted based on the actual situation). Assemble the two bracket components, with a “click” to signify correct assembly. Once this is complete, use the screws provided by Tineco to afx the dock to the wall.

• Ensure the wall surrounding the mounting area is free of gas, water pipes, electrical cables and wires.

• To avoid the dock falling, ensure it is rmly installed.EN

• Before the rst use, please charge the appliance (see “Charging the Battery”) for 3-4 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C).

• Select an accessory and attach it to the appliance before use (see “Accessories”). Pull the trigger to activate the suction. Pull the trigger lock to hold the trigger for continuous power mode. Digital display AUTO mode Power control slider Power up The appliance will start in AUTO mode by default. Swipe the power control slider to switch to Manual mode. Long-press the AUTO button to switch back to AUTO mode. OperationEN

• In AUTO mode, the power indicator and the color of dust monitoring loop change according to the amount of dust detected. A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution. Clean: On Min Power Vary depending on dust amount Heavy dirt: On Max Power

• Keep sharp objects away from the digital display to avoid scratches and scrapes. To enter AUTO mode:

The default setting on startup is AUTO. The appliance then takes 3 seconds to initially detect blockages or dust. If no dust is detected, power is reduced to conserve energy. When in Manual mode, press AUTO for 2 seconds until the AUTO indicator illuminates.EN

Manual Mode Power up Power down From AUTO mode, swipe the power control slider to switch to Manual mode. In Manual mode, you can control the power as needed. Note: Only use with dry hands. Dirty hands may affect slider operation.EN

• All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Ofcial Site. APP Tineco Download on the App StoreGET IT ON Google PlayiOS 9.0 or later (iPhone 5s and above)Android 5.0 or later App Downloads www.tineco.com Support App Downloads Battery Battery level in real time. Total dust: 0 dust/0 min Cleaning Performance

Cleaning report Displays the dust amount, working hours and working status. Suction adjustment When in manual mode, swipe the phone screen to adjust suction power. Reminder of lter status Records the severity of the dirty lter and provides a cleaning reminder as required. Contact us You can contact the Customer Service about any problems during the working hours. Feedback If you have any comments, please send us your feedback. App Function IntroductionEN

Emptying the Dustbin Press the release button on the side of the dustbin and empty the contents. Close and click the dustbin ap back into place.

• Place the appliance on the wall-mounted dock for convenient storage and recharging after use.

click Place the main body on the dock. To avoid bristle damage, always place attachments on the dock after use.EN

Charging the Battery

• When secured on the wall-mounted dock, the battery attached to the main body will charge rst, followed by the spare battery. Connect the adaptor to the dock and outlet. To charge, secure the main body and/or the spare battery on the dock. The battery can be recharged while attached to the main body, or separately. Note:

• If you need a spare battery, please purchase from Tineco.

• Only use the Tineco-provided adapter to charge the battery.

• During long periods of not being used, store the lithium battery in a cool, dry place. Ensure the battery is half-charged every 3 months (Battery level > 50%).

• Store appropriately indoors in a dry place. Do not expose appliance to sunlight or freezing temperature. Recommended temperature range: 39.2°F (4°C)~104°F (40°C).

• spare battery included in selected modelsEN

• When in AUTO mode, the runtime is approximately 50 minutes. When MAX power is used, the runtime is approximately 10.5 minutes (for one battery).

• Estimated runtime data was obtained by a Tineco Laboratory using one battery and non-motorized accessories. Charging Time

• A full charge takes approximately 3-4 hours for one battery.

• Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C). Indicator

• For any of the following notications, consult the “Troubleshooting” section of this manual. When in Use Battery level > 20%: solid green light. Battery level ≤ 20%: solid red light. Blinking red light: fault. Blinking: brush roller has a blockage. Blinking: appliance has a blockage, either in the lter or the dustbin. Blinking: sensor inside the dustbin is obstructed, or the dustbin is not correctly installed. Blinking: motor failure.EN

Illuminated: WiFi has successfully connected. Blinking: WiFi is connecting. Off: WiFi is not connected, please connect. During Charging

• The spare battery will only charge when the one attached to the main body has been fully charged (spare battery included in selected models). Battery on the main body Charging (Battery level 0%~99%) Battery icon: solid green. Battery indicator: blinking green. Tineco indicator: blinking. Battery on the main body Fully charged (Battery level up to 100%) In 5 mins Battery icon & Battery indicator: solid green. Tineco indicator: illuminated. After 5 minutes: all indicator lights turn off. Battery icon blinking green: No battery pack or battery pack installed incorrectly. Both blinking red: fault.EN

• Clean the dustbin and lters after each use.

• Use the cleaning tool to thoroughly clean the pre-lter when the indicator light shows a blocked air channel. To maintain high performance, wash and dry the pre-lter monthly, replacing it every 6 months. Wash and dry the HEPA lter every 3 months, replacing it every 12 months. Dustbin and Mesh Filter Press the dustbin release button to remove the dustbin. Clean with a damp cloth, taking care to prevent water entering the appliance main body and battery. Turn counter-clockwise to remove the lters. Clean the dustbin and mesh lter with a damp cloth. Air dry completely before reinstalling.

• Do not wash the dustbin as it contains a dust sensor. If it comes into contact with water, please dry it with a hair dryer. Maintenance

Mesh lter Pre-lterEN

Pre-lter Ensure the appliance is switched off before cleaning, and remove the dirty pre-lter from the mesh lter-holder. Do not turn the appliance upside down when removing or installing the lter to prevent dust from entering the motor. Replace a clean lter to the main body. Put the dirty pre-lter into the cleaning tool and connect the cleaning tool to the main body. Activate the suction to clean the pre-lter. The appliance will automatically switch off after once cleaning is completed. Retain the clean pre-lter as a spare which can be reused. HEPA Filter Press the HEPA release button and gently remove for cleaning. Do not use the appliance without rst installing the HEPA lter. Do not place the appliance as above when removing or installing the HEPA lter, to prevent dust from entering the motor.EN

The HEPA lter can be washed under running water and must be completely dry before reinstalling. Dust Sensor To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth. Mini Power Brush Press against the roller end cover downward. Pull out the brush roller.EN

Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool. Fully reinsert the brush roller at an angle and push upward until it clicks securely back into place. Brush Roller Slide the switch to open the brush roller end cover, and rotate it counter-clockwise to be able to pull out the brush roller. After removing the brush roller, gently clean the brush window and suction mouth. Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool. Fully reinsert the brush roller into the brush window and the end cover can be rotated clockwise until it clicks securely back into place.

• The power brush contains electrical components which must not be soaked or washed with water. clickEN

• The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.

• When removing the battery, the appliance must be powered off.

• Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into re, water or soil. Do not dispose of batteries and chargers into household waste!

• If battery leakage contacts skin or clothing, immediately ush with water to avoid irritation and seek medical help. SpecicationsEN

Problem Possible cause Solution The appliance does not turn on No power Charge the battery Auto protection for overheating Restart after cooling down The suction mouth is blocked Check and remove blockages Weak suction power Dustbin and lters are full Clean the dustbin and lters The pre-lter is not installed Install the pre-lter The appliance is blocked (i.e. the tube, suction mouth or some other parts) Remove blockages The brush roller tangled with hairs or bers Clean the brush roller Abnormal motor sounds The appliance is blocked (i.e. the tube, suction mouth or some other parts) Remove blockages Battery won’t charge The adaptor is not correctly inserted Reinsert the adaptor correctly Insufcient contact between the main body and battery Check the main body and battery are correctly placed The adaptor is not designed for

Problem Possible cause Solution Brush roller tangled indicator blinking The brush roller is blocked Remove blockages Power indicator blinking Motor failure Remove blockages, or restart Air channel blocked indicator blinking The appliance is blocked, or full of dust in lter and dustbin Remove blockages, clean the lter and dustbin Dust sensor malfunction indicator blinking

2. The dustbin is not installed

1. Clean the dust on the inner

WiFi indicator is off WiFi is not connected Follow the in-app guide to connect to WiFi Battery indicator blinking red on work The battery is overheated Remove the battery pack and let it cool Battery indicator & Battery icon blinking red during charging Abnormal charging condition The adaptor is not designed for

Battery icon on screen blinking green during charging No battery pack or battery pack installed improperly during charging Install the battery on the main body properly Note: If the above troubleshooting guide fails to provide a solution, please contact us or visit our website www.tineco.com for further support.EN

• Only applies to purchases made from authorized retailers of Tineco.

• Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below. WHAT IS COVERED?

• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.

• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.

• This warranty will only be valid if the appliance is used in the country in which it was sold. WHAT IS NOT COVERED? Tineco shall not be liable for costs, damages or repairs incurred as a result of:

• Appliances purchased from an unauthorized dealer.

• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.

• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.

• Use of parts not in accordance with the Tineco Instruction Manual.

• Use of parts and accessories other than those produced or recommended by Tineco.

• External factors unrelated to product quality and use, such as weather, modications, accidents, electrical outages, power surges or acts of God.

• Repairs or alterations carried out by unauthorized parties or agents.

• Failing to clear blockage and other hazardous material from the appliance.

• Normal wear and tear, including normal wearing parts, such as clear bin, belt, lter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or oor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.

• Reduction in battery discharge time due to battery age or use. WarrantyEN

• Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of tness for a particular purpose, are limited to the duration of this warranty.

• Warranty coverage applies to the original owner and to the original battery only and is not transferable.

• This limited warranty gives you specic legal rights. You may also have other rights which vary by region.

• Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions. WARRANTY SERVICE Register: We highly recommend that upon purchase, you register your appliance on the Tineco ofcial website (www.tineco.com) and enjoy exclusive benets. To register, please enter the last 11 digits of the serial number (found on the base of the main body). Failure to register your product won’t diminish your warranty rights. E********XXXXXXXXXXX E000000000XXXXXXXXXX How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it. All work will be carried out by Tineco or an authorized agent. Any replaced defective parts will become the property of Tineco. Service under this warranty will not extend the period of this warranty. Contact our Customer Service Hotline: [phone] (NA) or Visit Tineco website www.tineco.com for expert customer service.ES CONTENIDO Medidas importantes de seguridad