GDS3710 - Video Intercom GRANDSTREAM - Free user manual and instructions

Product Type	IP Video Intercom
Brand	Grandstream
Model	GDS3710
Dimensions (approx.)	250 x 150 x 50 mm
Weight (approx.)	1 kg
Power Supply	PoE Class 3 (48-57V) or DC 12V, 1A minimum
Power Consumption	Max 12W (PoE Class 3)
Operating Temperature	-30°C to 60°C
Operating Humidity	10% to 90% RH (non-condensing)
Video Resolution	HD (1920x1080)
Viewing Angle	120° (horizontal)
Audio	Built-in microphone and speaker, two-way audio
Network Interface	RJ45 10/100/1000 Mbps
Supported Protocols	SIP, HTTPS, IPv4/IPv6, DHCP
Main Functions	Video call, access control (electric lock), live viewing via web
Mounting	Wall (surface) or flush mount (optional kit)
Protection Rating	IP66 (weather resistant)
Security	Anti-tamper screws, web access via HTTPS, administrator password
Maintenance and Cleaning	Clean with a soft, dry cloth. Do not use abrasive products.
Spare Parts and Repairability	Contact Grandstream after-sales service or an authorized reseller.
General Information	Manual available in several languages at notice-facile.com. Weight and dimensions are approximate.

Frequently Asked Questions - GDS3710 GRANDSTREAM

How to reset the GDS3710 to factory settings?

Press and hold the Reset button (located under the back cover) for 10 seconds until the LEDs flash. The device will reboot with default settings.

What power supply is needed for the GDS3710?

It can be powered by PoE Class 3 (48-57V) via a compatible PoE switch, or by a DC 12V power supply (1A minimum, not included).

How to find the IP address of the GDS3710?

Use the GS_Search tool downloadable from the Grandstream website. Run it on a PC connected to the same network. If no DHCP, the default IP is 192.168.1.168 after 5 minutes.

How to access the web configuration interface?

Open a browser and enter https://[IP address] (port 443). Log in with the default username admin and the password on the device sticker.

Can I use an electric lock with the GDS3710?

Yes, it has NC/NO/COM terminals for connecting an electric lock. Consult the manual for wiring depending on the lock type (power-on or power-off, fail-secure or fail-safe).

How to surface mount the GDS3710?

Drill holes according to the drilling template. Attach the wall bracket with 4 screws and wall plugs. Route the Ethernet cable, connect the ground, then snap the device into place and tighten the security screws with the provided hex key.

Is the GDS3710 waterproof?

Yes, it is rated IP66, protecting against dust and powerful water jets.

How to view the live video stream?

Access the web interface, then go to the Live View section. You may need to install an ActiveX plugin or video plugin depending on the browser.

What to do if I cannot connect to the web interface?

Check that the device is powered on and your PC is on the same network. Make sure you are using HTTPS (https://). If the IP has changed, reset the device or use GS_Search.

Can I flush mount the GDS3710?

Yes, with the flush mount kit sold separately by Grandstream. Follow the instructions provided with the kit.

USER MANUAL GDS3710 GRANDSTREAM

Grandstream Networks, Inc.

126 Brookline Ave, 3rd Floor

Boston, MA 02215. USA

Tel: [phone]

For Warranty and RMA information, please visit www.grandsstream.com

EU Agent:

Picus Advisors Ltd

Taivalmaki 9F1-02200 Espoo, FINLAND

https://www.picus.fi

Note: For European Union only

GDS3710

Hemispheric HD IP Video Door System

Quick Installation Guide

Content

English. 1
简体中文 11
Espanol. 21
Francais. 31
Deutsch. 41
Italiano. 51
Pycckn. 61
Portugues. 71
Polski. 81

PRECAUTIONS

• Do not attempt to disassemble or modify the device
• Strictly follow the requirement of power source
• Do not expose this device to temperatures out the range of -30^ to 60^ for operating and -35^ to 60^ for storage
• Do not expose this device to environments outside of the following humidity range: 10 - 90% RH (non-condensing)
• Please strictly follow the instruction to install or hire professionals to install properly

PACKAGE CONTENTS

MOUNTING GDS3710

On-Wall (Surface) Mounting

Step 1:

Refer to the "drilling template" to drill holes at targeted place on wall then mount the installation bracket using the four screws and anchors provided (screwdriver not provided). Connect and tight-en "Ground" wire to the bracket ground marked with printed icon

Step 2:

Pull Cat5e or Cat6 cable (not provided) through the rubber gasket selecting the correct size and the back cover panel piece, please refer to "GDS3710WIRINGTABLE" at the end of QIG for Pin connections.

Note:

Needle nose plier highly recommended and 2.5mm flat screwdriver required (not provided). Stripping outer plastic shield of the cable in less than 2 inches suggested. Do NOT leave bare metal outside the socket by over stripping the inner plastic shield of the wires.

Step 3: Make sure the "Back Cover Frame" is in place, the wired back cover panel is good. Flush the back cover panel piece with the whole back surface of device, tighten it using the screws provided.

Step 4: Take out the two preinstalled anti-tamper screws using the hex key provided. Carefully align the GDS3710 to the metal bracket on wall, press and pull the GDS3710 down to the right position.

Step 5: Install the two anti-tamper screws back using the hex key provided (do NOT over tighten the screws). Cover the two screw holes on the bottom of "Back Cover Frame" piece using the two silicon plugs provided. Final check and finish the installation.

In-Wall (Embedded) Mounting

Please refer to the "In-Wall (Embedded) Mouting Kit", which can be purchased separately from Grandstream.

CONNECTING THE GDS3710

Refer to the illustration below and follow the instructions on the next page.

POWER OFF GDS3710 when connecting wires or inserting/removing the back cover panel piece!

Option A: RJ45 Ethernet Cable to (Class 3) Power over Ethernet (PoE) Switch.

Note: Choose Option A if using PoE switch (Class 3); OR: Option B if using 3rd party power source.

Option A

Plug an RJ45 Ethernet cable into the (Class 3) Power over Ethernet(PoE) switch.

Option B

Step 1:

Select an external DC12V, minimum 1A power source (not provided). Wire correctly the "+" cable of the power into the "12V, GND" connector of the GDS3710 socket (refer to the previous mounting page for instruction). Connect the power source.

Step 2:

Plug an RJ45 Ethernet cable into a network switch/hub or router.

Note:

Please refer to "Step 2" of "MOUNTING GDS3710" and "GDS3710 WIRING TABLE" at the end of QIG for all the wiring and connection illustration and instructions.

GDS3710 CONFIGURATION

The GDS3710 is by default configured to obtain the IP address from DHCP server where the unit is located.

In order to know which IP address is assigned to your GDS3710, please use GS_Search tool as illustrated in following steps.

Note:

If no DHCP server is available, the GDS3710 default IP address (after 5 minutes DHCP timeout) is 192.168.1.168.

Step 1: Download and install GS_Search tool: http://www.grandstream.com/support/tools

Step 2: Run the Grandstream GS Search tool on a computer connected to same network/ DHCP server.

Step 3: Click on button to start device detection.

Step 4: The detected devices will appear in the output field as below.

Step 5: Open the web browser and type the displayed IP address of GDS3710 with leading https:// to access the web GUI. (For security reasons, the default web access of GDS3710 is using HTTPS and port 443.)

Step 6: Enter username and password to login. (The default administrator username is "admin" and the default random password can be found at the sticker on the GDS3710).

Note: For security reasons, make sure to change the default admin password from System Settings > User Management.

Step 7: After login into the webGUI, click the left side menu in the web interface for more detailed and advanced configuration.

7 8

Step 8: To view video feed, access to LiveView .The browser will indicate that Active-X or Video Plug-in is required. Follow the displayed instruction to download and install it.

Click "Play" button to view the selected video feed.

Below is an example screenshot with the successful Active-X or Plug-in installation.

Refer to online documents and FAQ for more
detailed information:
http://www.grandsstream.com/our-products

GDS3710 WIRING TABLE

Jack Pin	Signd	Function
J2(Basic)3.81mm	1 TX+(Orange/White)	Ethernet, PoE 802.3af Class3, 12.95W
	2 TX-(Orange)
	3 RX+(Green/White)
	4 RX-(Green)
	5 PoE SP2 (Blue + Blue/White)
	6 PoE SP1 (Brown + Brown/White)
	7 RS485 B	RS485
	8 RS485_A
	9 GND	Power Supply
	10 2V
J3(Avanced)3.81mm	1 GND	Alarm CND
	2 ALARM1_IN+	ALARM IN
	3 ALARM1_IN-
	4 ALARM2_IN+
	5 ALARM2_IN-
	6 NO1	Alarm Out
	7 COM1
	8 NO2	Electric Lock
	9 COM2
	10 NC2
J4(Special)2.0mm	1 GND (Black)	Wiegand Power CND
	2 WG_D1_OUT (Orange)	Wiegand Output Signal
	3 WG_D0_OUT (Brown)
	4 LED (Blue)	Wiegand Output LED Signal
	5 WG_D1_IN (White)	Wiegand Input Signal
	6 WG_D0_IN (Green)
	7 BEEP (Yellow)	Wiegand Output BEEP Signal
	8 5V (Red) Wiegand Power Output

For more details regarding GDS3710 wiring, please refer to User Manual.

Electric Lock GDS3710 Connection					Door
Type Power On Power Off NC2	NO2 COM2				Normal Status
Fail Safe Lock Open		■ Lock
			■ Open
Fail Secure Open Lock			■ Lock
		■ Open
NOTE: Please select the correct wiring based on different electric strike/lock and the normal status of door. Electric Magnetic Lock will work at Fall Safe mode ONLY.

Note:

1) Power PoE_SP1, PoE_SP2 with DC, the voltage range is 48V~57V, no polarity.
2) Power with PoE the cable wiring:
PoE SP1, brown and brown/white binding
- PoE SP2, blue and blue/white binding
3) DC Power could be correctly sourced from qualified PoE Injector.

This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereof) identified on www.rmpatents.com.

注意事项

http://www.grandstream.com/our-products

http://www.grondstream.com/our-products

TABLE DE CONNEXION DU GDS3710

ConnecteurPI	NSignaFlonction
J2(Basique)3.81mm	1 TX+ (Orange/Blanc)	Ethemet, PoE 802.3af Class3, 12.95W
	2 TX- (Orange)
	3 RX+ (Veri/Blanc)
	4 RX- (Veri)
	5 PoE_5P2 (Bluc + Bluc/Blanc)
	6 PoE SP1 (Marron + Mar-ron/Blanc)
	7 RS485 B	RS485
	8 RS485_A
	9 CND	Source d'alimentation
	10 L2V
J3(Avantée)3.81mm	1 CND Masse Alarme
	2 ALARM1_IN+	Entrée Alarme
	3 ALARM1_IN-
	4 ALARM2_IN+
	5 ALARM2_IN-
	6 NO1	Sortie Alarme
	7 COM1
	8 NO2	Verrouillage Electrique9 Co
	10 NC2
J4(Speciale)2.0mm	1 CND (Noir) Masse Wiegand
	2 WG_D1_OUT(Orange)	Signal de sortie Wiegand
	3 WG_D0_OUT(Marron)
	4 LED(Blau)	Signal de sortie LED Wie-gand
	5 WG_D1_IN(Blanc)	Signal d'entree Wiegand
	6 WG_D0_IN(Veri)
	7 BEEP(Jaune)	Signal de sortie Beep Wiegand
	8 SV(Rouge)Alimentation Wiegand

http://www.grandsstream.com/our-products

MEPbI IPEAOCTOPOXHOCTN

He nItaIteb otKpbibatb, pa36npaH NAn NImeHrtb yctpOCTBO
- Ctporo co6AIOaIte Tpe6oBaHn HCTOHTHKa NHTAHN
-He noaBepraTe BO3AeCTBnHO TEMnepaTpyb HBe dHaana3oHa ot-30°C 60°C npn 3Knayataun n ot -35°C 60°C npn xpaHHeHH
HeOnyckaeTcHCCNoA30BAtyCTPOIcTBnPnTHOCHTeALHO BAOXHOCTN BHE ANa3OHa 10-90 (6e3 KOHAcHcTa)
- PnKAsyIcTa, cTporo CLeAynTe NInHCTpyKUINM NO yCTAHOBKe HAIIMNTe npOpeccnHOHaAD AAR PPABNAHOBYCTAHOBKN

KOMIIAEKTIOCTABKN

1xKoHUITeH AAAyctaHOBOKI

1xIIeCTHPOAHBKAOKIPOTHOB3AOMHOTCYPTOCTBA
1xKapTa paAnovactoTHO
AeHTHnKALMn
1xRFHD KAPN

6XBHNTHnDHKepbKPOHJUHTHO
IxKabeAb Wiegand

1x3aAHRAKpbLLKA

IXKTHBdAMOCHKTNANHbI

IXKpTKepyKOBCTBO
NoA3OBTeA
1XAIeHnGPL

MOHTAX GDS3710

HacteHHbI (noBepxHocTHbI) MOHTAX

War 1:

Ncnoa3yra"w6aoHAA CBepeHn" npocBepante OTBepTna Ha BbipahHom MeCTe Ha CTHe, 3ATEM CMOHTpyTE YCTAOBOHHBI KPOHLITEHN, Ncnoa3yra 4 BNHTA NHKEPA, BXOAJIuHE B KOMTAEKT NOCTABKN (OTBEPKBA KOMTAEKT He BXOAnI). POAKAOHTNE IN 3AKPENNTPEPOBAD 3a3EMeHnK 3eMaek PKOHLITEHNOMEYEHHOHKOH.

War 2:

PpOHTHHe Ka6eBcA15e HnCai6（He BxoAaBt B KOMNAEKTOCTBKN)peep3peHHOBYIO pOKAAqky, BbIbPaB HyKbHpa3Mepn,H 3aHOIO NaHEb, NOXAYnctA, CMOTpTeUbtpbKoBBHe COeAHENHnB T"BA5HNIE KABEAHON PA3BOADKnGDS 3710" B KOHue KpatKoro pykBOAcTBA no yCTaHOBe.

PnmeaHne:

PEKOMEHAYETCA HNOABOBATB OCTpOy6bln POCKYIO OTBepTKY 2.5 MM (HE BXOA8T B KOMPAEKT NOCTABKN).PEKOMEHAOBAHO 3aHIIATb PPOBOHa Ha MeHee He 2 AIOMa. HE AOYCKaTe HAHmOroA ORAHHO METAAH BHe PO3ETKn, B CaeACTBHe 13bIOTHO CHTRN NAGCTHKOBON H0AUNHN PPOBODa.

War 4: Bbkyntte ABA BNHTa 3aunntb ot BCKpBnra C nomouLbO UeTfPahHOTAO KAAQHa.TUATEAeBHO npKMMTE GDS3710 K Metaannneckon ckoBe Ha CTHe, HAKMITE N NotAHTE GDS3710 BHN3 BHYKHoe IOAOXEHNE.

War 5: BkyTInTe ABA BnHTa 3aunHbI O BCKpbHnBnHTbO6paTHo C nmoLIOu LueCTHPaHHO KAIOHa (He nepetraNBaTE BnHTb). 3aKpOte ABA OTBePCTNAA BnHTOB HnKHeY qactn "3aHei KpbUHK"HCNOAByA BBe pe3HOBbIX 3aayUk. CaeAitE cHNAHHy npOBepKY aBepUHtne yctAOHBKy.

HacteHHbB (BCTPOeHHbB) MOHTAX
Pokaaynta, HNOA3byte "KOMNAKT DAA HACTeHHoro
(BCTPOeHHoro) MOHTaKa, KOtOpB MoXHO OTaEaHo 3aKa3aTb B
KoMaNaHn Grandstream.

NOAKAOYEHGEDS3710 CMOTPNE HIO6paXeHHe HIXe N CLEdyTe INCTpyKUaM Ha cAeDyUoIe CTpaHnIe.

OTKAOHTe HNTAHNE GDS3710 npn noaKIOHcHHN PPOBOAOB NnnoaCOeAHHeHHN/OTCoeAHHeHHN 3aAHe NNOHEH

OnuA: RJ45 Ethernet Ka6eAb B (KAcc 3) Power over Ethernet (PoE) kommtyarop.

PnmeaHne:
Bb6epntoOnuA, npn nCnoAb3OBAHn PoE KOMMyTaTopa (Kacc 3);
NAI:OnuB, npn nCnoAb3OBAHn CTOpOHHeToCTOHHKa
PiHTAAH.

OnuA

BCTaBte RJ45 Ethernet ka6eAb B (Kaacc 3) Power over Ethernet(PoE) kOmmyiatop.

OnuB

War 1:

Bb6epnte BHEHIN HCTOHHN NHTAHN DC12B, MHHMmY 1A (He BXOANT B KOMTAEKT NOCTABKJI).PABNAHBO NOAKAOHYTE, COBAOADNOAOCOBKY ^+ , CAAOBIO Ka6eAb K pa3bEmy "12V, GND" rhe3daGDS3710 (HnCTpykUIN CMOTpHe Ha npeBaIyuee CTpaHnue).PiKaONHNE HCTOHHN THTAHN.

War 2:

PiKaIOHte Ethernet Ka6eAb K cTei, KOmmYatOpy/ KOHcHTpatOpTy Hm MapuPtyn3atOpy

PnmeaHne:

IpaKaAyncta,cmOpnte "Uar 2"Bpa3aeMe"MOHTAK GDS3710" nTAPAAUY KAEAbHOI PA3BOkIN GDS3710" B KOHeue KpaTKoHnCTpyKUnnNo yCtAHOBkeAAN3obpaxKeHn NnHcTpyKUnn PO p3BOKeN COeAnHEHNrA.

KOHΦIγPauJg GDS3710

No ymoan GDS3710 Hactpoen Ha noanyene IP-apeca ot DHCP-cebpapa KOTOPOM paonaoxeno yctpoictbo.

Ara TOrO 0To 6bl y3Hb KaKoIP-aDpe nPCHBOEH Baaemy GDS3710, NoaKaYrTa cNoAby3yIe CpeACTBo GS_SearCh, KAK oNkA3HO B HIXKcEAyUOuHXuAC

PnmuMeaHne:

ECAHDHCP Heaoctyhen, IP-apec GDS3710 no ymoaahnIO (hepe3 5 MInHT c TaMayTa DHCP) 6yder 192.168.1.168.

War 1: 3arpyynte uyctanohnne GS_Search tool: http://www.grandsstream.com/support/looks

War 2:3anyctnte GS_Search komnHn Grandstream Ho komblotepe, noaKIOUeyHOM K TOI ke cet/HDCHP-cebpety.

War3:UeAKHHTe HA KHOIky Search 3aIyCKa o6HApYxehnryCTpoiCTB.

War4:O6HApyXeHHoeYCTPOINCTBOOTOPa3HTCBAIOAEBBIOaKaK NOKa3aHO HIXke.

War 5: OTKpoIte Be6-6pay3ep N BBeIte OTo6paXeHHbI IPaDpe GDS3710 HauHnA C https:// AaB XoDa B Be6 TIN. (No coo6paKeHNAM 6eOanACHO, Aa Be6 aocTyNa GDS3710 nCnoAByet HTPS nOpT 443).

War 6: AAR BXOAG BBEANTE HMR NOAB3OBATEA IN NAPOA. (NMA NOAB3OBATEA DAMNHCTPATOPA NO YM0AQUHNO - "Admin", CAUYHbIIN NAPoA No YM0AQUHIO MOXHO HAHTH HA HAKAeKe Ha GDS3710).

PnMMeaHHe:No coo6paKHeHMAe3OanacHocTH,
OB8aTeAboH NmEHNTE npAOa aAMMHCTpATOPa NO
yMOAnHIO,pepeB A ChTeMaHbIe HAcTpoKn > YnpBaAeHne
NOAB3OBATEARMN.

War7: Pocae BxOaB Be6 HIN, UeAKHnTe No MeHO CxAeBa Be6 INHepeHcA AooE AeTaAAbbHbN pacuHpeHHbH hactpoek.

War 8: AANPOMOTPA BNAEOTPAHCARUN BOHNTBE LiveView. Bpaesep cooBHTO Heo6XoAMoCTN AcIve-X HAN BnDEO nAaHHa.CaeyITE OTo6pKaqMaBM INHCTpyKUHM AIN X CCKAHBAHNN YCTHOKN.

山AKHNTe no KHOKNE "Bocnpn3BecTH" AAR npocMOTpa Bb6paHHBnEOTpHaCnIN.

Hnke nokazoh ckpHHoT C npmepom ycneuho yctahOBKn Active-XnnnnaHa.

CMOTPHTe 3AekTPOHHBIE AOKyMeHbI n pa3aEA FAQ AAR 6oae noapobho HnΦopmauH:

http://www.grandstream.com/our-products

TABLEA DE Cabeamento DO GDS3710

Jack-paëbëm	Ums	Cunhãn ΦúkHz
J2 (Bazobë) 3.81mm	1 TX+ (Орathкавл/Белý)	PoE 802.3cf Káacc3.12.95W
	2 TX- (Орathнковы)
	3 RX+ (Зелýнь/Белý)
	4 RX- (Зелýнь)
	5 PoE SP2 (Синý +Синý/Белý)
	6 PoE SP1 (Коринець +Коринець/Белý)
	7 RS485 B	RS485
	8 RS485_A
	9 CND	Балok ПИТАПИA
	10 D2V
J3 (RocL-PoHBM) 3.81mm	1 GND	Синданетор задеменя
	2 ALARM1 IN+	Alarm BxOΔ
	3 ALARM1_IN-
	4 ALARM2_IN+
	5 ALARM2_IN-
	6 NO1	Alarm BxOΔ
	7 COM1
	8 NO2	Зелектуеский замок
	9 COM2
	10 NC2
J4 (CinL-PoHBM) 2.0mm	1 GND (Черный) Wiegand GND	Wiegand blyxoановСИНДA
	2 WG_D1_OUT (Орathкавл)
	3 WG_D0_OUT (Коринець)
	4 LED (Синý)	Wiegand blyxoановСИНДСИA
	5 WG_D1 IN (Белý)	Wiegand aхоановСИНДA
	6 WG_D0_IN (Зелýнь)
	7 BEEP (Жытý)	Wiegand abyxoанов3БукововСИНДA
	8 SV (Красный)	Wiegand blyxoановMOLUHOCb

Aa 60ae noopobohn HcfoMaunn O KaebHoH pa3BOKe GDS3710, noxanyiCTa, CMOTpnte PykoB0ACTBO NOABOBATEA.

6 x Bucas e parafusoso Supporting of installation

4 x Parafuso de seguranga

Chave sexttavada [len] de seguranga
1x Cabo Wiegand
1 x Pano de limpeza da lenle
1 x Cartao RFID 1 x Chaveiro RFID

http://www.grandstream.com/our-products

TABLEA DE Cabeamento DO GDS3710

TomadaPIN Sinali:função
J2(Básico)3.81mm	1 TX+ (Laranja/ Branco)	Ethemet, PoE 802.3af Class3, 12.95W
	2 TX- (Laranja)
	3 RX+ (Verde/ Branco)
	4 RX- (Verde)
	5 PoE_5P2 (Azul + Azul/ Branco)
	6 PoE SP1 (Castanho + Castanho/ Branco)
	7 RS485 B	RS485
	8 RS485_A
	9 GND	Fonde de alimentação
	10 V2V
J3(Avantagem)3.81mm	1 GND Alerramento do Alarme
	2 ALARM1_IN+	ALARM IN
	3 ALARM1_IN-
	4 ALARM2_IN+
	5 ALARM2_IN-
	6 NO1	Alarm Out
	7 COM1
	8 NO2	Fechadura Elétrica9 COM
	10 NIC2
J4(Espezial)2.0mm	1 GND (Negro) Wiegand Power GND
	2 WG_D1_OUT (Laranja)	Sinal de saía Wiegand
	3 WG_D0_OUT (Castanho)
	4 LED (Azul)	Sinal de saía Wiegand LED
	5 WG_D1_IN (Branco)	Sinal de entrada Wie-gand
	6 WG_D0_IN (Verde)
	7 BEEP (Amarelo)	Beep do sinal de saía Wiegand
	8 SV (Vermelho)	Saida de energia Wie-gand

http://www.grandsstream.com/our-products

TABLEA PRZEWODOW GDS3710