FE410 - Smart lock Schlage - Free user manual and instructions

Product type	Smart lock with deadbolt and latch
Brand	Schlage
Model	FE410 (Control™)
Power supply	Batteries (not included, type not specified)
Backset	60 mm (2 3/8") or 70 mm (2 3/4")
Compatible door thickness	35 to 44 mm (1 3/8" to 1 3/4")
Bore hole diameter	53 mm (2 1/2")
Weight	Approximately 1.5 kg (estimated)
Material	Metal and robust plastic
Main functions	Locking/unlocking via code, key or smartphone; exterior lever free without code
Latch type	Deadbolt and latch
Security	Fire bolt included; break-in resistance
Installation	On existing door, tools: Phillips screwdriver, tape measure
Maintenance	Clean with a soft dry cloth; do not use chemicals
Compatibility	Works with Schlage Control™ systems and mobile apps
Number of batteries	Not specified, probably 4 AA batteries
Connectivity type	Wireless (Bluetooth or Z-Wave, depending on version)
Repairability	Spare parts available via customer service
Customer service	1-800-847-1864 (Allegion)

Frequently Asked Questions - FE410 Schlage

How to determine the handing of my door to install the Schlage FE410 lock?

The handing is determined by observing the hinge side. If the hinges are on the left, the door is left-handed; if on the right, right-handed. In the manual, use the diagrams indicating left or right to position the plate and spindle correctly.

What to do if the latch does not retract properly during installation?

Check that the cam is in the correct position (vertical for left, horizontal for right). Also ensure that the handing screw and cam stop are adjusted. Refer to steps 2c and 3d of the manual.

Can I install the lock on a 35 mm thick door with the fire bolt cup?

No. The manual indicates that the fire bolt cup cannot be installed on a 35 mm (1 3/4 in) door because the UL classification would be invalidated. Use it only on 44 mm doors.

How to configure the lock after installation?

Go to www.schlage.com to download the complete user manual for the Schlage Control lock. Initial setup is typically done via the mobile app.

The exterior turnpiece does not turn, what to do?

First check the handing (steps 3d, 3a, 2b). If correct, ensure the lock is not in locked mode. In unlocked mode, the exterior turnpiece should turn freely; if it does not turn at all, the issue may be with the latch alignment.

What tools are recommended for installation?

Necessary tools: a Phillips screwdriver, a tape measure. Optional: a flathead screwdriver and a Torx screwdriver. Do not use a power drill.

How to clean the Schlage FE410 lock?

Use a soft dry cloth to wipe off dust. Do not use chemicals, solvents, or abrasives. For moving parts, a light dry lubricant may be applied if necessary.

The lock unlocks without entering a valid code, why?

This problem is typically due to incorrect handing or a mispositioned cam. Check the handing (steps 3d, 3a, 2b) and ensure that the cam in the interior assembly is correctly oriented (step 2c).

Where can I find spare parts for the Schlage FE410?

Contact Schlage (Allegion) customer service at 1-800-847-1864 or visit www.schlage.com. Most parts such as levers, plates, or batteries are available.

How to test the lock operation before closing the door?

Keep the door open and turn the interior lever to check that the latch extends and retracts smoothly. Also operate the exterior turnpiece (without code): it should turn freely in unlocked mode. Refer to step 8 of the manual.

USER MANUAL FE410 Schlage

with Engage Technology

Installation Instructions

Credentials not included.

Warnings and Cautions

WARNING

Warnings indicate potentially hazardous conditions, which if not avoided or corrected, may cause death or serious injury.

CAUTION

Cautions indicate potentially hazardous conditions, which if not avoided or corrected, may cause minor or moderate injury. Cautions may also warn against unsafe practices.

Caution: Cautions indicate a condition that may cause equipment or property damage only.

Prepare for Installation

Tools Needed

• Phillips screwdriver
- Tape measure

Optional Tools

• Flathead screwdriver
• Torx ^TM driver

Determine the Handing

Determine the handing of your door. Directions for changing lock handing are provided throughout the instructions.

Outside of door

Diagram showing two open doors with handles and a left-hand door, no text or symbols present

Two views of a door with handles, one open and one closed, labeled 'Right hand' below (no other text or symbols)

CAUTION

If the handing is incorrect, locking and unlocking could be reversed, resulting in an unsecured residence.

Important Notes

WARNING

Install and test lock with door open to avoid being locked in or out!

Caution: Use provided bolt!

DO NOT use a power drill for installation!

Check door dimensions.

See consumer.schlage.com/Service-Support for door preparation instructions if dimensions are different.

① The firecup cannot be installed on a 1 ^3/8 " (35 mm) thick door, and the lock will not retain the UL rating.

Install the Lock

1 Install the bolt and latch.

Caution: Use provided bolt!

1a Adjust bolt length, if necessary.

If the measurement is 234 " (70 mm), extend the bolt.

1b If desired, change to the square-corner faceplate.

1. Use a flathead screwdriver to pry the faceplate off.

Diagram showing a hand holding a device before and after transformation, with no visible text or symbols

① The faceplate for the latch can be changed in the same way.

1c Install the firecup into the lower hole.

① DO NOT install the firecup on a 1 ^3/8 " thick door.

1d Install the bolt and the latch into the door.

CAUTION

If the bolt does not remain retracted throughout installation, locking and unlocking could be reversed, resulting in an unsecured residence.

2 Install the top part of the lock.

2a Install the outside deadbolt assembly on the outside of the door.

CAUTION

If the bolt does not remain retracted throughout installation, locking and unlocking could be reversed, resulting in an unsecured residence.

2b Adjust the spindle on the inside assembly, if necessary.

CAUTION

If the spindle is not in the correct position, locking and unlocking could be reversed, resulting in an unsecured residence.

① See Determine the Handing on page 2 to determine the hand of your door.

2c Make sure the cam on the inside assembly is in the correct position.

CAUTION

If the cam is not in the correct position during installation, locking and unlocking could be reversed, resulting in an unsecured residence.

Diagram showing safety symbols and crossed-out device layout (no text or labels)

2d Install the inside assembly on the inside of the door.

① Bolt must remain retracted!

2e Secure the inside assembly with the two top screws.

① If the screw holes are blocked by the cam, see step 2c.

3 Install the bottom part of the lock.

3a Install the handing plate into the lever assembly.

CAUTION

If the handing plate is not in the correct position, locking and unlocking could be reversed, resulting in an unsecured residence.

① See Determine the Handing on page 2 to determine the hand of your door.

1. Rotate the assembly so the notch faces the latch

Technical illustration of a mechanical assembly with a flanged component and a separate close-up view (no text or symbols)

3b Install the lever assembly on the outside of the door.

① The lever will be installed later.

3c Secure the inside assembly with the two bottom screws.

3d Move the handing screw and cam stop to the appropriate position, if necessary.

① See Determine the Handing on page 2 to determine the hand of your door.

CAUTION

If the handing screw is not in the correct position, locking and unlocking could be reversed, resulting in an unsecured residence.

4 Apply power to the lock.

4a Connect the cable to the inside assembly.

4b Install the batteries.

Technical line drawing of a mechanical assembly with multiple components and mounting brackets (no text or symbols)

5 Install the inside cover.

5a Place the inside cover on the door.

5b Secure the inside cover with two screws.

6 Install the levers.

6a Install the lever on the inside of the door.

6b Install the lever on the outside of the door.

7 Install the strikes.

7a Install the strikes into the frame.
① Install all the parts shown for maximum security.

8 Test the lock.

8a Extend and then retract the bolt using the inside bolt throw.

① Outside bolt throw should spin freely until a valid credential is presented.

8b Extend the bolt using the bolt throw and then rotate the inside lever.

8c Rotate the outside lever.

If the lock did not operate as described, please see Troubleshooting on page 8.

9 Set up the lock.

Continue to www.schlage.com to download the Schlage Control Smart Locks User Guide.

Troubleshooting

Most installation problems are related to handing. See Determine the Handing on page 2 to determine the hand of your door.

Problem Solution Step
Inside lever will not rotate up. Lock is installed correctly. Inside lever should not rotate up. —
Inside lever rotates up. Inside lever should not rotate up. Check the handling. 3d, 3a, 2b
Inside lever will not rotate down. Check the handing. 3d, 3a, 2b
Rotating the inside lever down does not retract the latch. Check the handling. 3d, 3a, 2b
Outside lever will not rotate up. Lock is installed correctly. Outside lever should not rotate up. —
Outside lever rotates up. Outside lever should not rotate up. Check the handling. 3d, 3a, 2b
Outside lever will not rotate down. Check the handing. 3d, 3a, 2b
When in the locked state, rotating the outside lever unlocks the deadbolt without a valid credential being presented.	Check the handing. 3d, 3a, 2b
	Make sure the cam is in the correct position. 2c
When in the locked state, presenting a valid credential and rotating the outside thumbturn does not unlock the deadbolt.	Make sure the cam is in the correct position. 2c
	Make sure the batteries are installed correctly and are not dead. 4b
	Make sure the cable is connected.	4a

Diagram showing a hand holding a tool interacting with a mechanical component, before and after transformation (no text or symbols)

Diagram showing two circular views of a vehicle interior with no visible text or symbols

2d Instalar la unidad interna del lado interior de la puerta. Installez l'assemblage interne à l'intérieur de la porte.

① ¡El perno debe permanecer retraído!
① Le pêne doit demeurer rétracté!

Mechanical assembly diagram showing a door lock mechanism with attached components and wiring (no text or symbols visible)

Technical illustration of a mechanical device with attached components and a close-up inset showing a threaded component (no text or symbols present)

Close-up of a standard threaded screw with a flat head and pointed tip (no text or symbols)

Technical illustration of a mechanical assembly with a flanged component and a separate view of a wall-mounted socket (no text or symbols)

Technical line drawing of a mechanical device with multiple cylindrical components and mounting brackets (no text or symbols)

5 Instalar la tapa interna. Installez le couvercle interne.

5a Colocar la tapa interna en la puerta. Posez le couvercle interne sur la porte.

P517-266 Rev. 05/16-d2

BEGINNING SHEET

FOLDED SHEET

Additional Notes: Revision History Revision Description:

1. None A B C D E F

						D2 > Revised artwork
061998 063431 065205
Material White Paper						Edited By Approved By EC	Number Release Date
						M. Sasso P. Bockelman 065205 05-05-16
Notes1. folded booklet style2. saddle-stitched3. printed two sides4. printed black5. tolerance ± .136. printed in country may vary7. drawings not to scale						Title FE410 Installation Instructions
						Creation Date 03-27-2015	Number P517-266		Revision D2
						Created By M. Sasso	Activity 3899 Hancock Expwy Security, CO 80911	© Allegion 2016
						Software: InDesign CS6