WCW100 - Security Camera Schlage - Free user manual and instructions

Product Type	Security Camera
Brand	Schlage
Model	WCW100
Dimensions	3.0 x 3.0 x 2.5 inches (76 x 76 x 64 mm)
Weight	0.5 lb (227 g)
Power Source	12V DC adapter (included) or PoE (802.3af)
Resolution	1080p Full HD (1920x1080)
Field of View	130° diagonal
Night Vision	IR LEDs up to 30 ft (9 m)
Motion Detection	Yes, adjustable sensitivity
Two-Way Audio	Built-in microphone and speaker
Weather Resistance	IP65 rated (indoor/outdoor)
Connectivity	Wi-Fi 802.11 b/g/n (2.4 GHz), Ethernet port
Compatible Apps	Schlage Home App (iOS/Android)
Storage	MicroSD card up to 128 GB (not included), cloud subscription optional
Mounting	Wall or ceiling mount kit included
Operating Temperature	-4°F to 122°F (-20°C to 50°C)
Maintenance	Clean lens with soft cloth; check cable connections periodically
Safety Instructions	Ensure secure mounting to prevent falls; use only provided power adapter
Spare Parts / Repairability	Contact Schlage support for replacement parts; not user-repairable

Frequently Asked Questions - WCW100 Schlage

How do I reset the Schlage WCW100 to factory defaults?

Press and hold the reset button on the back of the camera for 10 seconds until the LED flashes red. Release and wait for the camera to reboot. This will clear all settings.

How do I connect the camera to Wi-Fi?

Open the Schlage Home App, create an account or log in, tap 'Add Device', scan the QR code on the camera, and follow the in-app instructions to connect to your 2.4 GHz Wi-Fi network.

Can I use the camera outdoors?

Yes, the WCW100 has an IP65 weather resistance rating, meaning it is protected against dust and low-pressure water jets. It can be used outdoors in covered areas.

What is the night vision range?

The camera’s infrared LEDs provide clear black-and-white night vision up to 30 feet (9 meters) in complete darkness.

Does the camera support two-way audio?

Yes, built-in microphone and speaker allow you to listen and talk through the camera using the app.

How do I save recordings?

Insert a MicroSD card (up to 128GB) into the slot on the camera for local storage. Alternatively, subscribe to Schlage Cloud for cloud recording.

Can I view the camera remotely?

Yes, via the Schlage Home App on your smartphone or tablet. You can view live video and playback recordings from anywhere with an internet connection.

What should I do if the camera goes offline?

Check your Wi-Fi connection and router. Power cycle the camera by unplugging it for 30 seconds. If the issue persists, reset the camera and reconfigure it in the app.

Does the camera work with Alexa or Google Assistant?

Yes, the WCW100 is compatible with Amazon Alexa and Google Assistant. Enable the Schlage skill in the respective app to view the camera on smart displays.

How do I clean the camera lens?

Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using liquids or abrasive cleaners, as they may damage the lens coating.

USER MANUAL WCW100 Schlage

3D rendered image of a beige remote control camera with antenna and base mount (no text or symbols)

WCW100 Wireless Camera

There are two cameras available for use with the Schlage LiNK system.

WCW100

The WCW100 is a wireless camera that communicates with the Schlage LiNK system through your existing wireless router.

WCE100

The WCE100 is a wired camera that communicates with the Schlage LiNK system through your existing router.

DO NOT connect Ethernet or power before enrolling the camera.

For indoor use ONLY!

3D rendered image of a metallic camera mount with a square lens and mounting bracket (no text or symbols)

WCE100 Wired Camera

Wireless Antenna (WCW100 Only)

Rotate the wireless antenna onto the threaded post to ensure clear wireless communication. Antenna can be adjusted to obtain a better signal. Best results are usually obtained by positioning the antenna vertically.

3D rendering of a beige electronic device with a scroll wheel and ports (no text or symbols visible)

Attaching the Antenna

Camera Stand

Install the camera stand to provide a steady base for the camera.

1. Loosen the plastic nut on the back of the camera.
2. Rotate the threaded post upwards.
3. Rotate the camera onto the threaded post until it stops.
4. Tighten plastic washer against camera to secure.

Attaching the Camera to the Stand

Power, Ethernet and MAC ID

DO NOT connect power and Ethernet until instructed to do so by the web site, during the enrollment process.

MAC ID is located on the label on the back of the camera.

Power and Ethernet

Privacy Button

The privacy button can be used to temporarily suspend video transmission.

Enable Privacy

Press the privacy button. Button will light green when activated.

Disable Privacy

Press the privacy button. Green light will go out when video transmission resumes.

Privacy Button

WPS Button

DO NOT use the WPS button. Pushing this button may prevent the camera from enrolling to the LiNK system properly.

If the button is accidentally pushed, power must be disconnected and then reconnected to the camera before enrolling the camera.

WPS Button

Reset Button

→ Using the reset button is not recommended.

To change camera setup, follow the steps under Moving the Camera to a Different Account.

→ Pressing the reset button will restore factory default camera settings. In most cases, this WILL NOT correct issues with connecting or viewing the camera.

1. Connect power to camera.
2. Using a small pin, press and hold the reset button for 15 seconds. Then release the button.
3. LEDs will turn off and then on.

Reset Button

Enrolling the Camera

Camera enrollment is done using the www.schlagelink.com web site. You must have an active account before enrolling the camera.

1. Make sure Ethernet and power are not plugged in to the camera.

2. Log on to your account at www.schlagelink.com.

3. Click the Cameras tab.

4. Click the Add Cameras link.

5. Follow the on-screen instructions.

→ When enrolling a wireless camera, DO NOT disconnect the Ethernet cable until instructed to do so on the web site.

Modifying the Camera Settings

1. Log on to your account at www.schlagelink.com.
2. Click on the Cameras tab.
3. Click the Edit Settings button next to the camera you want to edit.
4. To modify the wireless settings, click the Setup Wireless button.

Rebooting the Camera

1. Unplug A/C power.
2. Unplug Ethernet (if necessary).
3. Reconnect A/C power.
4. Connect Ethernet cable (do this for both wired and wireless cameras).
5. For wireless camera, log on to your account at www.schlagelink.com and click the Cameras tab, then click Reconnect Wireless.

Moving the Camera to a Different Account

The camera cannot be enrolled in two accounts at the same time. To move the camera to a different account, you must first remove the camera from one account, and then enroll it into the new account.

1. Login to your account at www.schlagelink.com.
2. Click Cameras.
3. Click Edit Cameras.
4. Click Remove next to the camera you want to move.

5. Follow the on-screen instructions for removal.

6. Once the camera is removed from the account, it can be added to a different account. See Enrolling the Camera for more information.

Lights

Light Light Behavior Description
Power Green	Steady Power On
	Off Power Off
	Green Blinking Start	Up
Network Green	Steady Power On
	Off Wireless or LAN	not connected, orcamera is not sending/receiving data
	Green Blinking Sending/receiving data

Troubleshooting and FAQ

I am having trouble entering my SSID into the web interface (www.schlagelink.com).

1. The SSID is case-sensitive.
2. If there is a space in your SSID, change the SSID so there is no space and try again.
3. If your SSID is not showing up on the web interface, it may not be broadcast. Reference the instructions that came with your router for more information.

I don't have my router instructions and I don't know how to change a setting.

1. Search on your exact make and model using an online search engine. Most manufacturers maintain their instructions online.
2. Try browsing to http://192.168.0.1. Many routers use this address for the administration screen. A user name and password will be required. This information should be available in the manufacturer's instructions.

I cannot remember my router SSID/password.

1. Most routers can be reset using a physical button on the router. Refer to the router instructions for more information. Resetting your router will restore factory settings. This could cause other computers or devices to stop communicating with your router. Refer to the router instructions and/or the person who set up your router for more information.
2. Once you have reset your router, the default settings can be used. Refer to the router instructions for more information.

The camera was working, but has stopped working.

1. Ensure that power is connected.
2. Ensure that the Ethernet cable is connected (WCE100).
3. Check LED indicators. See LED Indicators for more information.
4. Ensure the settings on your router match the settings for the camera. If you have recently changed your SSID, password or security type, the camera's information will also need to be changed.
5. Try rebooting the camera. See Rebooting the Camera for more information.

I cannot see the camera video on my phone.

1. Log into your account at www.schlagelink.com.
2. Click My Phones.
3. Click Edit Phone.
4. Click to check the check box next to the camera you want to be displayed on the phone.
5. If your phone application is currently open, then close the phone application and re-open it for the new setting to take effect.

I installed the camera, but the video is not displayed on the Cameras tab, and the text "Viewer here" is displayed.

Download and install the Adobe Shockwave™ player. The player can be downloaded from get.adobe.com/shockwave.

Why does video turn off after 2 minutes?

The camera is intended to provide visual verification of current or triggered events, which generally are accomplished in 2 minutes or less. Video can be continued for additional 2 minute segments by selecting the PLAY icon.

Can a camera be connected to more than one LiNK account simultaneously?

No. See Moving the Camera to a Different Account for more information.

Is video storage available?

Not at this time. Video storage may be available in the future. Check link.schlage.com for updates.

Is pan/tilt/zoom available?

Not at this time. Check link.schlage.com for updates.

Can the camera be mounted outside?

No, the camera is not designed for outdoor use.

Can I install more than one camera onto my LiNK account?

Yes. Follow the instructions for Enrolling the Camera for each additional camera.

Is video secure?

Yes, the camera creates a secure connection directly to the video server so that video is not accessible outside that connection.

Can I use cameras from other manufacturers?

Not at this time. The Schlage LiNK camera is designed to provide a secure video connection, along with easy plug and play installation, not currently available with other cameras. Check link.schlage.com for updates.