SS11935 - Chocolate fountain Sogo - Free user manual and instructions

Product type	Chocolate fountain
Brand	Sogo
Model	SS11935
Power supply	220-240 V ~ 50 Hz
Power	70-100 W
Recommended chocolate capacity	1 kg
Height (approximate)	40 cm
Base diameter (approximate)	25 cm
Materials	Plastic (tower and pump), metal base with non-stick coating
Heating function	Yes, with thermostat
Motor function	Screw pump for chocolate circulation
Indicator light	Operation indicator
Anti-slip feet	Yes
Safety	Automatic shutdown in case of overheating (not specified, but recommended)
Maintenance	Hand wash removable parts (tower and pump) with soapy water; wipe base with a damp cloth, do not immerse
Usage	Household use only; requires pre-melted chocolate
Net weight (approximate)	2 kg
Included accessories	Chocolate tower, plastic screw pump, base with switch and cord
After-sales service	www.sogosat.com / 0034 902 222 161

Frequently Asked Questions - SS11935 Sogo

Why isn't my chocolate flowing in the fountain?

This may be due to chocolate being too thick. Add canola oil (125 to 250 ml) to thin the mixture. Also ensure the fountain is level and there is no draft.

How much chocolate should I use?

It is recommended to use at least 1 kg of chocolate for optimal operation. You can adjust with oil according to consistency.

Can I use white or milk chocolate?

Yes, but dark chocolate with high cocoa content works best. For white or milk chocolates, add a bit more oil to achieve the necessary fluidity.

How to melt the chocolate?

You can use a microwave on medium power (3 minutes, then 1-minute intervals stirring) or a saucepan of simmering water (bain-marie). Mix 1 kg of chocolate with 3/4 cup of canola oil.

Why does the chocolate form a white film around the base?

This is normal. The white layer is caused by the mixing process as chocolate passes through the pump. It does not affect the taste.

Can I leave the fountain on unattended?

No, it is not recommended to leave the appliance unattended while operating. Always unplug after use.

How to clean the chocolate fountain?

Allow to cool, then remove the tower and pump. Hand wash these parts in warm soapy water. Do not immerse the base in water; wipe it with a damp cloth.

What to do if the chocolate does not circulate properly?

Check if food blocks the base. Pour the chocolate into a bowl, remove obstacles, reassemble the fountain and replace the chocolate. Also ensure the quantity is sufficient (at least 1 kg).

Can I use an extension cord?

It is not recommended to use an extension cord as it may cause overload and short circuit. If necessary, ensure its voltage is higher than that of the fountain (220-240 V).

How to prevent the chocolate from burning?

Use gentle heat to melt the chocolate (microwave on medium power or bain-marie). Do not overheat and stir regularly.

USER MANUAL SS11935 Sogo

Modern stainless steel food grater with a circular top and control knob (no visible text or symbols)

FUENTE DE CHOCOLATE CHOCOLATE FOUNTAIN FONTAINE DE CHOCOLAT FONTE DE CHOCOLATE SCHOKOLADENBRUNNEN FONTANA DI CIOCCOLATO

Caution: please read and preserve these important instructions

AVISO IMPORTANTE:

ESTE APARATO NO ES UN JUGUETE INFANTIL

Technical line drawing of an electrical insulator assembly (no text or labels)

IMPORTANT WARNING. THIS APPLIANCE IS NOT A TOY

USER SAFETY INSTRUCTIONS

Thank you for choosing our Chocolate fountain. In order to let the product work better for you, please read all the instructions carefully before using it, even if you are quite familiar with appliance. To make future consultation, please keep the instruction manual in a safe place.

This manual also can be found and downloaded from our website www.sogo.es.

Any incorrect use of appliance might cause serios health issues and injuries and sometimes even death of persons.

• This appliance is intended for household use only.
• The manufacturer strongly discourages any industrial or commercial use of it.
• This appliance is not intended for use by children or infirm persons without supervision. Never leave an appliance unattended when in use.
• Young children should be supervised to ensure they do not play with the appliance.
• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children

shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.

- Keep the appliance and its cord out of reach of children aged less than 8 years.

- Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and if they understand the hazards involved.

• Always ensure hands are dry before handling the plug or the Chocolate Fountain.

- Always operate the Chocolate Fountain on a secure, dry, level surface.

- Caution is required on surfaces where heat may cause a problem – an insulated heat pad is recommended.

• Always be sure to unplug from the socket when not in use and before cleaning.

• Always allow the chocolate fountain to cool before cleaning and storing.

- Carry out regular checks to supply cord to ensure no damage is evident.

- Return the chocolate fountain after a malfunction, or if it has been damaged in any manner to an authorized electrician for examination, repair or adjustment as special purpose tools are required.

- Do not use the appliance if the cable or plug is damaged. In case the cord be damaged, it just be replaced only by the manufacturer, its

service agent or similarly qualified persons in order to avoid a hazard.

• Never allow the power cord to overhang the edge of a table or bench top or touch any hot surface
• Do not place this appliance on or near a hot gas or electric burner or where it could touch a heated oven or microwave oven
• Do not immerse the device or plug in to water or any other liquid. If the device falls into the water, turn it off immediately and take it to an authorized service agent for repair before using it again.
• Do not place or store the appliance where it can fall or be pulled into a tub or sink.
• Do not attempt to plug or unplug unit with wet hands
• Do not immerse the Chocolate Fountain's cord set or plug-in water or any other liquid to protect against electrical hazards
• Do not place any part of this appliance in a dishwasher
• The chocolate Fountain is not intended to be operated by means of an external timer or separate remote-control system.
• The use of an extension cord is not recommended, as the overload on it can produce short circuit
• In case of using it make ensure the voltage of extension cord is superior that the voltage of the chocolate fountain
• When using the product, please note that the voltage used is absolutely correct (the applicable voltage of this product is clearly

marked on the product rating label).

• Turn the power off at the power outlet before inserting or removing a plug. Remove by grasping the plug – do not pull on the cord
  • Always disconnect the appliance from the supply if it is left unattended and before assembling, disassembling or cleaning.

UNIT PARTS ASSEMBLY OF YOUR CHOCOLATE FOUNTAIN

Chocolate Tower Plastic auger style pump Indicator light SOGO Anti-skid feet ON/OFF switch with temperature control

• Lift the Chocolate Tower Assembly.
• Ensure the plastic Auger is positioned securely on the driving shaft.
• Place the chocolate tower in position, on top of the plastic auger, ensuring the tower feet correctly aligned with the three pegs on the base.

Note: The fountain must be level to operate correctly.

Technical line drawing of an electrical insulator assembly (no text or labels)

OPERATING YOUR CHOCOLATE FOUNTAIN

• Note: Before using your Chocolate Fountain for the first time, check all packaging has been removed, then clean the unit following the instructions under CARE AND CLEANING.
• Place the Chocolate Fountain on a flat dry and level surface, so the Chocolate Fountain sits evenly on the bench or table's surface.

• The Chocolate Fountain must be level to operate correctly.

• Ensure the control switch is set to the OFF position

• Plug the chocolate fountain into a 220-240V AC outlet and switch the power on
• Turn the control switch to "Heat" position. This will warm the body of the chocolate fountain, ready for the melted chocolate. The chocolate fountain can only be operated with pre-melted chocolate
• Melt chocolate, following direction under Melting Chocolate
• Pour the melted chocolate mixture into the base of the fountain and turn the control switch to Heat / Motor to start the motor and turn the auger pump, allowing the chocolate to be drawn up the tower and filter out the top and over the sides of the fountain.
• Let the chocolate fountain operate for a minimum of 5 minutes, then check the consistency. Add extra oil if required.

NOTE: If the chocolate Fountain is not operating as expected, check the Troubleshooting section later in this booklet.

MELTING CHOCOLATE

• Chocolate can vary in quality; therefore, the suggested quantity of all may need to be adjusted to make the chocolate flow consistently. We recommended the use of good quality chocolate melts, the higher the cocoa content the better. Dark chocolate works best. The amount of oil used can vary between 125ml to 250ml depending on the type of chocolate used.
• Suggested measurements: Combine 1kg of chocolate melts with 3/4 cup of canola oil. The quickest method to melt the chocolate is in the microwave, however you need to ensure the microwave does not get too hot and burn the chocolate, if your microwave does not have a medium heat setting or temperature control, we recommended the stove top melting method. Allow for extra chocolate top ups if preparing the fountain for use by lots of people.
• Microwave melting method: Combine 1kg of chocolate melts with 3/4 cup of canola oil in microwave proof bowl. Heat on medium/low heat setting for 3 minutes. Remove the mixture from the microwave, stir, and then heat for a further 1 minute. Repeat this process until the

chocolate has completely melted and is smooth and consistent. Test the consistency using a large spoon to check whether the mixture drips evenly from the spoon. If the mixture is too thick add extra oil.

- Stove top melting method: Combine 1kg of chocolate melts with 34 cup of canola oil in a heat proof bowl. Place the bowl above a saucepan of simmering water. The hot water should not contact the base of the bowl. Stir the chocolate mixture until completely melted, smooth and consistent. Test the consistency using a large spoon to check whether the mixture drips evenly from the spoon. If the mixture is too thick add extra oil.

CARE AND CLEANING

• Ensure the chocolate fountain control switch is set to the OFF position, turn the power off at the outlet and unplug the unit from the power supply.
• When the unit has cooled enough to touch, lift the chocolate from the tower and plastic auger by letting it drip into the base.
• Wash the tower and auger attachments in warm soapy water. Avoid placing parts in the dishwasher.
• Do not dispose of leftover chocolate down the drain. Pour left over chocolate from the base of the fountain into plastic bag or dispose container then place in the rubbish.
• Pour as much chocolate out of the base of the fountain as possible. Wipe the base clean using a damp, non-abrasive cloth. Wipe dry with paper a towel or soft cloth.
• Do not immerse the base of the chocolate fountain in water or any other liquid.
• Do not use abrasive cleaning products or cloths on any part of your Chocolate Fountain.

TECHNICAL SPECIFICATIONS

Model No: SS-11935

Description: Chocolate Fountain

Voltage and Frequency: 220 - 240V\~ 50Hz

Power: 70 - 100W

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE REMEDY
The chocolate is not flowing over the fountain as expected	The chocolates too thick Thin with canola oil
	The unit is not level Level the unit on the bench or table top
	Not enough chocolate Ensure at east 1kg of chocolate used
	A draft is affecting the chocolate	Operate the fountain indoors close any windows or doors which may allow a draft in the room
The chocolate flow is intermittent, interrupted or not flowing correctly.	Chocolate may be caught in the base of the fountain	Pour express chocolate into a bowl and check for any food caught in the fountain base, blocking the chocolate flow. Reassemble the unit and replace the chocolate.
Chocolate has gone hard during melting	Chocolate has got to hot and burnt	Chocolate must be disposed of and fresh chocolate to be used.
There is a white film around the base chocolate	This is normal The white film is caused by the churning process when the chocolate is turned trough the pump

AVERTISSEMENT IMPORTANT: CET APPAREIL N'EST PAS UN JOUET

INSTRUCTIONS DE SÉCURITÉ POUR L'UTILISATEUR

Technical line drawing of an electrical insulator assembly (no text or labels)

FONCTIONNEMENT DE VOTRE FONTAINE À CHOCOLAT

Technical line drawing of an electrical insulator assembly (no text or labels)

OPERANDO SUA FONTE DE CHOCOLATE

Technical line drawing of an electrical insulator assembly (no text or labels)

BETRIEB IHRES SCHOKOLADENBRUNNENS

Technical line drawing of an electrical insulator assembly (no text or labels)

DECLARATION OF CONFORMITY

This device complies with Low Voltage Directive 2014/35/EC, Electromagnetic Compatibility Directive 2014/30/EU, Directive 2015/863/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment and Directive 2009/125/EC on the eco-design requirements applicable to energy-related products.

DÉCLARATION DE CONFORMITÉ

This symbol means that in case you wish to dispose of the product once its working life has ended, take it to an authorised waste agent for the selective collection of waste electrical and electronic equipment (WEEE).

Imported by:

Sanysan Appliances S.L, NIF: B98753056, C/ Barcas 2, 2 46002 Valencia, Spain Product made in P.R.C. – Designed by SOGO based on the European Quality Standards Customer Service: www.sogosat.com / [e-mail] / 0034 902 222 161