Deebot X1 Plus - Vacuum Cleaner ECOVACS - Free user manual and instructions

USER MANUAL Deebot X1 Plus ECOVACS

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical Appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE

USING THIS APPLIANCE

SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged

from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power

cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.

3. If there is a drop off in the cleaning area due

to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only

use attachments recommended or sold by the manufacturer.

5. Please make sure your power supply source

voltage matches the power voltage marked on the Empty Station.

6. For INDOOR household use ONLY. Do not

use the Appliance in outdoor, commercial or industrial environments.

7. Use only the original rechargeable battery

and Auto-Empty Station provided with the Appliance from the manufacturer. Non- rechargeable batteries are prohibited.

8. Do not use without dust bin and/or filters in place.

9. Do not operate the Appliance in an area

where there are lit candles or fragile objects.

10. Do not use in extremely hot or cold environments

32. WARNING: For the purposes of recharging

the battery, only use the detachable supply unit CH2117 provided with the Appliance. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter. Device Update Typically, some devices are updated bi-monthly, but not always so specific. Some devices, especially those that went on sale more than three years ago, will only be updated if a critical vulnerability is found and fixed.

24. Remove the Appliance from the Empty

Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.

25. The battery must be removed and discarded

according to local laws and regulations before disposal of the Appliance.

26. Please dispose of used batteries according

to local laws and regulations.

27. Do not incinerate the Appliance even if it

is severely damaged. The batteries can explode in a fire.

28. When not using the Empty Station for a long

period of time, please unplug it.

29. The Appliance must be used in accordance

with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.

30. The robot contains batteries that are only

replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.

31. If the robot will not be used for a long time,

power OFF the robot for storage and unplug the Empty Station.5

Correct Disposal of this Product This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product. The remote surveillance is for the absolute private use of non-public, private owned places for the pure self-protection and single control intended only. Please be aware of the local data protection based legal obligations in case of use. No surveillance of public places, especially with clandestine intent and/or on the part of the employer without justified reasons. Such not justified use is in the risk and responsibility of the user only. For EU Countries Class II Short-circuit-proof safety isolating transformer Switch mode power supply For indoor use only Direct current Alternating current For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance

Air Freshener Capsule (Wild Bluebell) (sold separately) : Main Ingredients for Capsule: PET, Polypropylene. Main Ingredients for Air Freshener: Ethylene/Vinyl Acetate copolymer, Fragrance. See manufacturing date, expiration date, and lot number on pack. *Each unit will last up to 60 days based on 1 hour of use per day on ambient temperature conditions. CAUTION: USE ONLY AS DIRECTED. KEEP OUT OF REACH OF CHILDREN AND PETS. EYE IRRITANT. Avoid contact with eyes, skin, and clothing. In case of contact with skin or eyes, wash immediately with plenty of water for 15 minutes. If eye irritation persists, consult a physician. Do not ingest. IF SWALLOWED, do not induce vomitting; call physician or poison control center immediately. DO NOT PLACE NEAR HEAT OR OPEN FLAME. The product is not to be used by persons with reduced physical, sensory or mental capabilities. Used on DEEBOT and for indoor air deodorization only. Do not disassemble the capsule. Wash hands after handling. Keep away from foodstuffs, beverages and feed. Keep in a dry and well-ventilated place. Dispose in accordance with local regulation.

May cause an allergic skin reaction. Toxic to aquatic life with long lasting effects. Harmful to aquatic life with long lasting effects.7

Package Contents Product Diagram Robot TrueDetect 3D Sensor Top Cover AUTO Mode Button AIVI Visual Detection Sensor Camera Indicator Light Anti-collision Sensors and Bumper TrueMapping Distance Sensor Robot Instruction ManualDust Bag (Pre-installed) Dust Container Base Power Cord Dual Side Brushes Washable Mopping Pad (Pre-installed) Disposable Mopping Pads OZMO

Pro 3.0 Oscillating Mopping System Air Freshener (Pre-installed) Multi-Function Cleaning Tool Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specications are subject to changes without notice.

Air Freshener Capsule is sold separately that works with Air Freshener. Explore more accessories at https://www.ecovacs.com/global.8

Anti-drop Sensors Anti-drop Sensors Floating Main Brush Release Button Universal Wheel Dual Side Brushes Driving Wheels Floating Main Brush Carpet Detection Sensor Bottom View Air Freshener (Pre-installed) Wi-Fi Status Indicator RESET Button Microphone Auto-Empty Dust Bin Handle Release Button Dust Disposal Port Filter Net Power Switch Sponge Filter High Efciency Filter Auto-Empty Dust Bin9

Empty Station Top Cover Storage Box Indicator Light Auto-Empty Inlet Empty Station Pins Blower Cover Dust Evacuation Tube Dust Bag Socket Empty Station (Top) Charging Contacts Capsule Container Reservoir Air Freshener Water Inlet Reservoir Release Button Release Button OZMO

Pro 3.0 Oscillating Mopping System Air Freshener (Pre-installed)10

Empty Station (back) Dust Bag Dust Bag Handle Power Cord Port Power Cord Wrap Notes Before Cleaning Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place. During the rst use, make sure each room door is open to help DEEBOT fully explore your house. It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge. Put away objects including cables, cloths and slippers, etc. on the oor to improve the cleaning efciency. Before using the product on a rug with tasseled edges, please fold the rug edges under. Please do not stand in narrow spaces, such as hallways, and make sure not to block the Detection Sensor. Clean the AIVI Visual Detection Sensor and TrueMapping Distance Sensor with a clean cloth, and avoid using any detergent or cleaning spray. Make sure areas to be cleaned are well illuminated so Visual Detection works properly. Remove power cords and small objects from the oor to ensure cleaning efciency.11

ECOVACS HOME App To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app. Make sure the color of Dual Side Brushes are consistent with that of mounting slot. Before using DEEBOT, please remove all protective films or protective strips on DEEBOT and Empty Station. Wi-Fi Indicator Light Before you start, make sure that: Install the Dual Side Brushes

• Your mobile phone is connected to a Wi-Fi network.

• The 2.4GHz band wireless signal is enabled on your router.

• The Wi-Fi indicator light on DEEBOT is slowly ashing. Slowly flashing Disconnected to Wi-Fi or waiting for Wi-Fi connection Rapidly flashing Connecting to Wi-Fi Solid Connected to Wi-Fi Wi-Fi Connection Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements. DEEBOT and Mobile Phone Requirements

• DEEBOT is fully charged and the power switch of DEEBOT is turned on.

• Wi-Fi status light slowly ashes.

Turn off mobile phone’s cellular data (you can turn it back on after setup). Wi-Fi Network Requirements

• You are using a 2.4GHz or 2.4/5 GHz mixed network.

• Do not use a hidden network.

• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.

• WEP EAP (Enterprise Authentication Protocol) is not supported.

• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).

• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network. Please be aware that the realization of intelligent functions such as remote startup, voice interaction, 2D/3D map display and control settings, and personalized cleaning (depending on different products) requires users to download and use ECOVACS HOME App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product.If you do not agree with our Privacy Policy and User Agreement, some of the aforementioned intelligent functions cannot be realized through ECOVACS HOME App, but you can still use the basic functions of this product for manual operation. Quick Start Click After Wi-Fi connection, DEEBOT will enter into Networked Standby mode if it has no signal input within 10 minutes.12

Keep the area around the Station clear of objects and reective object surfaces. Charging DEEBOT

Connect Power Cord Empty Station Placement and Assembly DEEBOT cannot be charged when being powered OFF.

Charge DEEBOTPower ON Note: I = ON, O = OFF.

It is recommended that DEEBOT start cleaning from the Station. Do not move the Station while cleaning. When cleaning is complete,it is recommended to remove the Mopping Pad and manually place DEEBOT into the Station.13

Start For the first-time cleaning, please ensure that DEEBOT is fully charged. Operating DEEBOT

Pause/Wake Up Note: The robot’s Control Panel stops glowing after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.

Press for 3 seconds to send DEEBOT back to the Empty Station. Return to Charge Install Air Freshener Press Click During the first cleaning:

1. Please make sure to install Air Freshener to create a home map in

2. Please ensure that DEEBOT is fully charged.

3. Please supervise DEEBOT and assist it should there be a problem.14

Pro 3.0 Oscillating Mopping System for oor scrubbing.

Pro 3.0 Oscillating Mopping System, please make sure the contacts are thoroughly dry.

Pro 3.0 Oscillating Mopping System on the carpet.

4. It is recommended to drench and wring out the Mopping Pad before installing it to have a better cleaning.

To prolong the service life of OZMO

Pro 3.0 Oscillating Mopping System, it is recommended to use puried water or softened water.

Pro 3.0 Oscillating Mopping System in water.

Dry Contacts Thoroughly

Pro 3.0 Oscillating Mopping System

Start Cleaning Click15

Install Air Freshener Capsule (sold separately)

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies: A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges. Note: ECOVACS manufactures various replacement parts and ttings. Please contact Customer Service for more information on replacement parts. Robot Part Maintenance Frequency Replacement Frequency Washable Mopping Pad / Every 1-2 months Disposable Mopping Pad After each use Replace after each use Air Freshener Capsule (sold separately) / Every 2 months Dust Bag / Replace when voice prompts Dual Side Brushes Once every 2 weeks Every 3-6 months Floating Main Brush Once per week Every 6-12 months Sponge Filter/High Efciency Filter Once per week Every 3-6 months TrueDetect 3D Sensor AIVI Visual Detection Sensor TrueMapping Distance Sensor Universal Wheel Anti-Drop Sensors Bumper Charging Contacts Empty Station Pins Once per week / Auto-Empty Dust Bin Once per month / Empty Station Once per month / Regular Maintenance Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Empty Station.17

Pro 3.0 Oscillating Mopping System

After DEEBOT nishes mopping, please empty the reservoir.

Pro 3.0 Oscillating Mopping System with a clean, dry cloth. Do not soak into water. Remove OZMO

Pro 3.0 Oscillating Mopping System Clean

1. Please rinse the lter with water as shown above.

2. Do not use nger or brush to clean the lter.

Maintain Floating Main Brush and Dual Side Brushes Floating Main Brush20

Dual Side Brushes Maintain Empty Station Empty Station Pins Note: Before performing cleaning and maintenance on Empty Station, unplug it rst.

• For a proper maintenance, wipe with a clean dry cloth, and avoid using any detergent or cleaning spray.21

Dispose the Dust Bag

• Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.22

Maintain Other Components Note: Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.23

Light Effect Status Solutions Indicator light off The Empty Station is in standby. / DEEBOT is in Do Not Disturb Mode. / Glowing a solid WHITE DEEBOT returns to the Empty Station and starts to Auto-Empty.

DEEBOT is Auto-Emptying. / DEEBOT pairs successfully with Empty Station. / Glowing a solid RED The Empty Station's suction power decreased. Please check the Dust Bag. The Dust Bag is not installed. Please install the Dust Bag. The Empty Station failed to Auto-Empty the dust. Please check the solution in the App. The Dust Container Lid is not closed. Please make sure the Dust Container Lid is rmly closed. The light effect of the Status Indicator on Empty Station corresponds to different conditions and solutions. For more support, please refer to ECOVACS HOME App or the Troubleshooting Section of this manual. Empty Station24

No. Malfunction Possible Causes Solutions

DEEBOT is not able to connect to ECOVACS HOME App. Incorrect home Wi-Fi username or password entered. Enter the correct home Wi-Fi username and password. DEEBOT is not within range of your home Wi-Fi signal. Make sure DEEBOT is within range of your home Wi-Fi signal. DEEBOT is not in the conguration state. Make sure DEEBOT is connected to the power supply and turned on. Open the cover, and press RESET Button. DEEBOT will enter the confuguration state when you hear a voice prompt. Incorrect App installed. Please download and install ECOVACS HOME App. Not using a 2.4GHz or 2.4/5 GHz mixed network. DEEBOT does not support 5G network. Please use a 2.4GHz or 2.4/5 GHz mixed network.

Unable to create furniture map on App. DEEBOT does not start cleaning from the Station. DEEBOT must start cleaning from the Station. Move DEEBOT when cleaning might cause the mop lost. During cleaning, do not move DEEBOT as far as possible. Auto cleaning is not complete. Make sure DEEBOT automatically return to the Station after cleaning.

DEEBOT Dual Dual Side Brushes drop out of place during use. The Dual Dual Side Brushes are not correctly installed. Make sure the Dual Dual Side Brushes click into place when installing. Troubleshooting25

No. Malfunction Possible Causes Solutions

No singal found. Unable to return to the Station. The Station is incorrectly placed. Please place the Station correctly according to the instructions in the [Charging DEEBOT] section. The Station is out of power or manually moved. Check whether the Station is connected to power supply. Do not move the Station. DEEBOT does not start cleaning from the Station. It is recommended that DEEBOT start cleaning from the Station. The charging route is blocked. For example, the door of the room with the Station is closed. Keep the charging route clear.

DEEBOT returns to the Station before it has nished cleaning. The room is large and DEEBOT needs to return to recharge. Please turn on Continuous Cleaning. For more details, please follow the App guidance. DEEBOT is unable to reach certain areas blocked by furniture or barriers. Tidy up the area to be cleaned by putting furniture and small objects in their proper place. 6 DEEBOT is not charging. DEEBOT is not switched ON. Switch ON DEEBOT. DEEBOT's Charging Contacts are not connected to the Station Pins. Make sure that the robot’s Charging Contacts have connected to the Station Pins and the AUTO Mode Button ashes. Check whether DEEBOT'S Charging Contacts and the Station are dirty. Please clean these parts according to the instructions in the [Maintenance] section. The Station is not connected to the power supply. Make sure the Power Cord is rmly connected to the Station. The battery is completely discharged. Please contact Customer Care for help.

Running is very loud during cleaning. Dual Side Brushes and Floating Main Brush are entangled. Auto-Empty Dust Bin and lter are blocked. It is recommended to clean the Dual Side Brushes, Floating Main Brush, Auto-Empty Dust Bin, lter, etc. regularly. DEEBOT is in Strong Mode. Switch to Standard Mode.26

No. Malfunction Possible Causes Solutions

DEEBOT gets stuck while working and stops. DEEBOT is tangled with something on the oor (electrical wires, curtains, carpet fringing, etc.). DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart. DEEBOT might be stuck under furniture with an entrance of similar height. Please set a physical barrier, or set a Virtual Boundary in the ECOVACS HOME App.

During cleaning, DEEBOT appears in the route disorder, running bias, repeated cleaning, small area leakage and so on. (If there is a large area that has not been swept temporarily, DEEBOT will make up the leakage independently. Sometimes DEEBOT will re-enter a cleaned room to nd any missing area.) Objects such as wires and slippers placed on the ground affect the normal operation of DEEBOT. Please tidy up the scattered wires, slippers and other objects on the ground before cleaning. And reduce the scattered objects on the ground as far as possible. If there is any area leakage, DEEBOT will correct the leakage by itself, please do not interfere (such as moving DEEBOT or blocking the route). It may be that the Driving Wheels slips on the ground when DEEBOT climbs steps, thresholds and door bars, thus affecting the its judgment of the whole house environment. It is recommended to close the door of this area and clean the area separately. After cleaning, DEEBOT will return to the starting point. Please rest assured to use. Work on freshly waxed and polished oors or smooth tiles, resulting in less friction between the Driving Wheels and the oor. Please wait for wax to dry before cleaning. Due to different home environments, some areas cannot be cleaned. Clean the home environment to ensure that DEEBOT can enter for cleaning. The TrueMapping Distance Sensor is dirty or blocked by foreign matters. Wipe the TrueMapping Distance Sensor with a clean soft cloth or remove foreign matters.

Video Manager cannot open or has no screen. Wi- connection failed. Check the Wi-Fi connection status. DEEBOT must be in an area with good Wi-Fi signal to enable the Video Manager. Due to the network latency, you may not be able to open Video Manager temporarily. Try again later. The AIVI Visual Detection Sensor is blocked. Remove the shield.27

No. Malfunction Possible Causes Solutions 11 Delay in remote control. The Wi-Fi signal is poor, causing the video loading to be slow. Use DEEBOT in areas with good Wi-Fi signals.

AIVI Visual Detection Sensor cannot recognize objects. The cleaning area is not well illuminated. Smart Recognition requires sufcient lighting. Please make sure the areas to be cleaned are well illuminated. AIVI Visual Detection Sensor lens is dirty or blocked. Clean the lens with a clean soft cloth, and make sure the sensor is not blocked. Avoid using any detergent or cleaning spray while cleaning.

DEEBOT does not start auto-emptying after returning to the Empty Station. The Dust Container Lid is not closed. Close the Dust Container Lid. The Dust Bag is not installed to the Empty Station. Install the Dust Bag and close the Dust Container Lid. Manually move DEEBOT to the Empty Station will not trigger Auto-Emptying. In order to make sure DEEBOT starts auto-emptying successfully, avoid picking up and moving the Empty Station during the cleaning. DEEBOT returns to the Auto-Emptying Station running Video Manager in the App. This is normal. Do Not Disturb mode is enabled in ECOVACS HOME App. This is normal. Disable Do Not Disturb mode in the App, or start auto-emptying manually. The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid. If the possible causes are excluded, it might be a component malfunction. Please contact customer service.

DEEBOT fails to auto- empty the Auto-Empty Dust Bin. The Auto-Empty Dust Bin is not installed. Please install the Auto-Empty Dust Bin. The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid. The Dust Disposal Port on the Auto-Empty Dust Bin is stuck by debris. Uninstall the Auto-Empty Dust Bin and clean the debris on the Dust Disposal Port. Dust Evacuation Tube is blocked. Clean the Dust Evacuation Tube.28

No. Malfunction Possible Causes Solutions

There is debris in the Dust Container. Fine particles are absorbed inside the Dust Container through the Dust Bag. Clean the Dust Container Lid and inner wall. The Dust Bag is damaged. Check the Dust Bag and replace it.

DEEBOT leaks dust or debris while cleaning. The Dust Disposal Port is stuck by debris. Uninstall the Auto-Empty Dust Bin and clear the debris.

Air Freshener makes an abnormal noise. Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.

DEEBOT does not respond to the Station instruction. DEEBOT is too far away from the Station. If it is beyond the available distance, the ECOVACS HOME App can also be used to operate DEEBOT. DEEBOT and the Station are not paired. Unplug the Station plug and wait for 10 seconds to reinsert the plug. Manually push the robot up to the Station, and ensure that the charging pins are correctly connected. Then, DEEBOT will start charging, and voice prompt pairing successful.

Driving wheels are blocked. Driving wheels are blocked by foreign objects. Please rotate and press the driving wheels to check whether there is any foreign object wrapped or stuck. If there is any foreign object, please clean it in time. If this problem persists, please contact Customer Care for help.

3.0 Oscillating Mopping

System drops out of the place during use. The OZMO

Pro 3.0 Oscillating Mopping System is not correctly installed. Make DEEBOT OZMO

Pro 3.0 Oscillating Mopping System clicks into place when installing.

DEEBOT is stuck when cleaning with OZMO

3.0 Oscillating Mopping

System installed. DEEBOT may have difculty climbing over obstacles when using OZMO

Pro 3.0 Oscillating Mopping System. Please assist DEEBOT if there is a problem.29

Output power of the Wi-Fi module is less than 100mW. Note: Technical and design specications may be changed for continuous product improvement. Explore more accessories at https://www.ecovacs.com/global. Technical Specifications Model DEX55 Rated Input 20V

Empty Station Model CH2117 Rated Input (Charging) 220-240V 50-60Hz 0.3A Rated Output 20V

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