SSNR 12 A1 - Massage cushion SILVERCREST - Free user manual and instructions

Product type	Shiatsu massage cushion for neck and back
Brand	SilverCrest
Model	SSNR 12 A1
Power supply	AC power adapter 100-240 V~, 50/60 Hz, output 12 V DC, 1.2 A (model HG05563A) or 1.0 A (model HG05563B)
Power consumption	Approx. 14.4 W (max)
Main functions	Shiatsu massage by rotation, heating function, 2 rotation directions (outward/inward), automatic shut-off after 15 minutes
Control	Control unit with buttons: On/Off, outward rotation, inward rotation, light/heating
Massage heads	2 rotating massage heads
Heating function	Can only be activated during rotation, red indicator LED
Max. operating time	15 minutes (automatic shut-off)
Cover	Removable, machine washable at 30 °C (delicate cycle), do not bleach, do not tumble dry, do not dry clean
Cushion maintenance	Clean with a damp cloth and mild detergent, do not immerse, do not use abrasive cleaners
Attachment	Velcro strip for attachment to chair back
Safety	Automatic shut-off after 15 min, safety transformer, protection class II, do not use near water, do not open or repair yourself, heating surface (do not use on persons insensitive to heat)
Warranty	3 years from date of purchase (parts and labor)
Customer service	France: 0800 919270, [e-mail]; Belgium: 070 270 171 (€0.15/min), [e-mail]

Frequently Asked Questions - SSNR 12 A1 SILVERCREST

How long can I use the massage cushion continuously?

The maximum continuous operation time is 15 minutes. The device turns off automatically to prevent overstimulation. Wait for the device to cool down before reusing it.

How do I activate the heating function?

The heating function can only be activated when the massage heads are rotating. Press the light/heating button (8); a red LED lights up to confirm activation.

Can I wash the cushion cover?

Yes, the cover is removable and machine washable at 30 °C, delicate cycle. Do not bleach, do not tumble dry, and do not dry clean.

How do I clean the massage cushion itself?

Always unplug the device before cleaning. Clean the cushion with a damp cloth and possibly a little mild detergent. Never immerse the device in water and do not allow liquid to enter the interior.

Can the massage cushion be used on any chair?

Yes, place the cushion on the back of a chair and secure it using the Velcro strap at the back. Make sure the cushion is positioned correctly for optimal comfort.

What should I do if the device stops working?

First check that the power adapter is properly plugged in and that the connector plug is inserted into the socket. If the problem persists, contact customer service at the numbers provided.

Is the massage suitable for people with back pain?

If you suffer from pain, injuries, or back problems, consult a doctor before using the device. Never use the product on swollen, irritated, or injured areas.

Can children use this massage cushion?

The product can be used by children aged 8 years and older under supervision. Children must not play with the device. Cleaning and maintenance must not be performed by children under 8 years of age.

Does the massage cushion have a warranty?

Yes, the warranty is 3 years from the date of purchase. Keep the receipt as proof of purchase. The warranty covers material and manufacturing defects, but not normal wear and tear.

Can I use the massage cushion with an external battery?

No, the cushion must be used only with the supplied power adapter (models HG05563A or HG05563B). Do not use other adapters to avoid risk of electric shock or fire.

USER MANUAL SSNR 12 A1 SILVERCREST

Close-up of a gray cushioned device next to a remote control with a cable (no visible text or symbols)

Gray cushioned device with a small control panel connected to its side (no visible text or symbols)

Black-and-white portrait of a woman reclining in a minimalist chair, wearing a cushioned pillow (no text or symbols visible)

SHIATSU-NACKENMASSAGEKISSEN / SHIATSU-RÜCKENMASSAGE-KISSEN / SHIATSU NECK MASSAGE CUSHION / SHIATSU BACK MASSAGE CUSHION / COUSSIN DE MASSAGE SHIATSU POUR LA NUQUE / COUSSIN DE MASSAGE SHIATSU POUR LE DOS SSNR 12 A1

DE AT CH

SHIATSU-NACKENMASSAGEKISSEN/ SHIATSU-RÜCKENMASSAGEKISSEN

Operation and safety notes

NL BE

SHIATSUNEKMASSAGEKUSSEN/ SHIATSURUGMASSAGEKUSSEN

GB / IE Operation and safety notes Page 12

Intended use......Page 13

Description of parts....Page 14

Technical data......Page 14

Scope of delivery....Page 14

Safety advice....Page 14

Before use......Page 16

Operation Page 16

Warming function....Page 16

Switch off the product....Page 16

Cleaning and care....Page 16

Storage Page 17

Disposal Page 17

Warranty Page 17

Warranty claim procedure......Page 18

Service Page 18

List of pictograms used
	Observe caution and safety notes! Danger - Risk of electric shock!
	Only use in dry indoor rooms. Fire hazard!
	Voltage (alternating current)	Hz	Hertz (mains frequency)
	Direct current Do not use bleach
	The cover is machine-washable.Set the washing machine to a delicate wash cycle at 30 °C		Do not dry in a tumbler dryer
	WARNING: Do not use this product near water.		Do not iron
	Short-circuit proof safety transformer Do not dry clean
	Polarity Safety class II
	SMPS (Switch mode power supply unit)(switching power supply)		Outward rotation
	Inward rotation Light and heat function
IP20	Protection against contact with the fingers

Shiatsu Neck Massage Cushion / Shiatsu Back Massage Cushion SSNR 12 A1

- Introduction

We congratulate you on the purchase of your new product. You have chosen a high quality product. The instructions for use are part of the product. They contain important information concerning safety, use and disposal. Before using the product, please familiarise yourself with all of the safety information and instructions for use. Only use the product as described and for the specified applications. If you pass the product on to anyone else, please

ensure that you also pass on all the documentation with it.

Intendeduse

The product is only designed for massaging the neck and / or back of people with warming function and shiatsu style (shi = finger, astu = pressure in Japanese). The product is only for indoor household use. It is not intended for medical or commercial purposes and is not a substitute for medical treatment. Any other form of use is not permitted and may result in injury or damage of the product. The manufacturer accepts no liability for any damage caused by improper use.

• Description of parts

1 Massage cushion
2 Massage heads
3 Control handset
4 Socket
5 Power button
6 Outward rotation button
7 Inward rotation button
8 Light and heat function button
9 Mains power adaptor
10 Connection plug
11 Cover
12 Velcro strap

●Technicaldata

Mains power adaptor for HG05563A

Input voltage: 100-240V\~, 50/60Hz

Rated current: 0.7 A

Output voltage: 12 V ---

Output current: 1.2 A

Protection class: II /

Model no.: SW-0796

TUV Rheinland/GS certified

Mains power adaptor for HG05563B

Input voltage: 100-240V\~, 50/60Hz

Rated current: 0.5 A

Output voltage: 12 V ---

Output current: 1.0 A

Protection class: II /

Model no.: KL-AD-120100

TUV Rheinland/GS certified

Shiatsu Neck Massager Cushion / Back Massager Cushion

Input voltage: 12 V ===

Rated current: 1.2 A (HG05563A)

1.0A (HG05563B)

Polarity:

Duration of use: max. 15 min (automatic shut-off)

- Scope of delivery

Immediately after unpacking, please check the package contents for completeness and if the product and all parts are in good condition. Remove all packaging materials before use.

1 Shiatsu Neck Massage Cushion / Back Massage Cushion
1 Mains power adaptor
1 Cover
1 Instruction Manual

Safety advice

Read all safety advices and instructions. Non-observance of the safety advices and instructions may cause electric shock, fire and/or bad injuries.

KEEP ALL SAFETY NOTICES AND INSTRUCTIONS FOR FUTURE REFERENCE!

WARNING! DANGER TO LIFE

AND RISK OF ACCIDENT FOR INFANTS AND CHIL-

DREN! Never leave children unsupervised with the packaging materials. The packaging material poses a suffocation hazard. Children frequently underestimate the dangers. Please always

keep the product out of the reach of children.

⚠ CAUTION! This product is not a toy for children! Children are not aware of the dangers associated with handling electrical products.

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.

⚠️ CAUTION! The product has a heated surface. Persons insensitive to heat must be careful when using it.

⚠ WARNING! Avoid the hazard of life by electric shock:

- Do not insert needles or pointed objects into the massage cushion 1.

■ Never immerse the product into water or any liquid.

■ Never touch the product, or the mains power adaptor 9 with wet hands or use it in very humid environments.

■ Only use the provided mains power adaptor 9 as described in Technical Data section.

■ Make sure that the details on the rating label are in conformity with your mains voltage.

In the event of malfunctions, remove the mains power adaptor 9 from the mains socket.

- Do not open the product or attempt to repair it yourself. Defective products should only be repaired by qualified personal.

■ Always remove the mains power adaptor 9 from the mains socket after each use and before clean the product.

- Keep the power cord away from hot surfaces, sharp edges and mechanical forces.

■ Never let the power cord becomes a trip hazard, that no-one can get tangled in it or tread on it.

- Allow the product to cool down before moving it to a different location.

WARNING! HAZARD OF FIRE!

Do not operate the product close to or below curtains, wall

cupboards or other inflammable materials.

• Do not use the product on swollen, burnt, inflamed, diseased or injured regions of the skin and body areas. If in doubt, obtain medical advice before using the product.
  ■ Never use the product if you have injuries or pain in the neck/back or spine.

Before use

Note: Remove all packaging material from the product.

It is up to the user to use the cover 11 of the massage cushion 1; however the user should be aware that only the cover 11 is suitable for washing according to the care and cleaning section in the manual.
Place the massage cushion on a high chair and fasten it to the back of the high chair with the Velcro strap 12.
Connect connection pl ^10 to the socket 4 at the back of the massage cushion 1.
Plug the mains power adaptor to the mains power socket.
Sit on the chair and ensure the massage cushion 1 is in the desired position.

Operation

☐ Switch on the massage cushion by pressing the power button 5 on the control handset 3, the blue light indicator switches on.
Press the outward rotation button to start rotation of massage heads 2. The blue light indicator switches on above the button.

To reverse the rotation direction, press the inward rotation button 7. The other blue light indicator switches on instead.

Note: Never use the product for more than 15 minutes. A longer massage may lead to tension caused by overstimulation of the muscles.

- Warming function

To complement the massage with the warming function, press the light and heat function button 8 to turn on the heat function. The red light indicator switches on.

Note: The warming function can only work when the massage heads 2 are in operation.

- Switch off the product

To switch off the product, press the power button 5, all indicators will go off and the massage heads 2 stop rotating. The product switches off automatically after 15 minutes.
☐ To turn off completely, disconnect the mains power adaptor 9 from the mains socket.

- Cleaning and care

DANGYONING! LIFE BY ELECTRIC

Disconnect the mains power adaptor 9 from the mains socket and unplug connection plug 10 from the socket 4 before cleaning.

WARNING! ■ I never immerse the product, or mains power adaptor 9 into water.
■ Ensure the massage cushion 1 is completely dry before connecting the mains power adaptor 9.
Do not use abrasive, aggressive or chemical cleaning agents to clean the massage cushion 1. It could damage the product.
■ Never allow any liquid to enter the massage cushion 1.

☐ Use a damp lint-free cloth to clean the product. Use a little mild detergent on the cloth if necessary.
Clean the cover 11 in accordance with the cleaning symbols on the label. It is machine-washable. Set the washing machine to a delicate wash cycle at 30°C.

Note: Failure to observe the following warnings may damage the cover 11.

Do not bleach. Do not use any cleaning agents containing bleach (such as heavy duty detergents).
Do not tumble dry.
Do not iron.
Do not dry clean.

^TM clevercare.info

Storage

Let the massage cushion completely cool down before storage.
Do not place other objects on top of the massage cushion 1.
☐ If the product is not used for a certain period of time, store the product in a clean and dry location.

●Disposal

The packaging is made entirely of recyclable materials, which you may dispose of at local recycling facilities.

Observe the marking of the packaging materials for waste separation, which are marked with abbreviations (a) and numbers (b) with following meaning:

1-7: plastics / 20-22: paper and fibre-board/80-98: composite materials.

The product and packaging materials are recyclable, dispose of it separately for better waste treatment. The Triman logo is valid in France only.

Contact your local refuse disposal authority for more details of how to dispose of your worn-out product.

To help protect the environment, please dispose of the product properly when it has reached the end of its useful life and not in the household waste. Information on collection points and their opening hours can be obtained from your local authority.

- Warranty

The product has been manufactured to strict quality guidelines and meticulously examined before delivery. In the event of product defects you have legal rights against the retailer of this product. Your legal rights are not limited in any way by our warranty detailed below.

The warranty for this product is 3 years from the date of purchase. Should this product show any fault in materials or manufacture within 3 years from the date of purchase, we will repair or replace it – at our choice – free of charge to you.

The warranty period begins on the date of purchase. Please keep the original sales receipt in a safe location. This document is required as your proof of purchase. This warranty becomes void if the product has been damaged, or used or maintained improperly.

The warranty applies to defects in material or manufacture. This warranty does not cover product parts subject to normal wear, thus possibly considered consumables (e.g. batteries) or for

damage to fragile parts, e.g. switches, rechargeable batteries or glass parts.

● Warranty claim procedure

To ensure quick processing of your case, please observe the following instructions:

Please have the till receipt and the item number (e.g. IAN 123456_7890) available as proof of purchase.

You will find the item number on the type plate, an engraving on the front page of the instructions (bottom left), or as a sticker on the rear or bottom of the appliance.

If functional or other defects occur, please contact the service department listed either by telephone or by e-mail.

You can return a defective product to us free of charge to the service address that will be provided to you. Ensure that you enclose the proof of purchase (till receipt) and information about what the defect is and when it occurred.

Service

GB Service Great Britain

Tel.: [phone]

E-Mail: [e-mail]

IE Service Ireland

Tel.: [phone]

(0,08 EUR / Min., (peak))

(0,06 EUR / Min., (off peak))

E-Mail: [e-mail]

CE

WAARSCHUWING! BRANDGEVAAR!