V12 Pro - Vacuum Cleaner DREAME - Free user manual and instructions

USER MANUAL V12 Pro DREAME

Cordless Stick Vacuum User Manual V12 ProTHANK YOU

FOR PURCHASING THIS DREAME

Safety Instructions Warning To prevent accidents including electric shock or 󽗉re caused by improper use, please read this manual carefully before use and retain it for future reference. Safety Instructions Warning

This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual de󽗉ciencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.

The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.

Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.

To reduce the risk of 󽗉re, explosion, or injury, check to make sure the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.

The smart multi-brush bar, mini motorized brush, battery, carbon 󽗉ber rod, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all 󽗉lters after cleaning.

Prevent injury caused by moving parts. Turn o󽗈 the vacuum before cleaning the smart multi-brush bar. The smart multi-brush bar, dust cup and 󽗉lter must all be properly installed before using the vacuum.

Only use the original charging adapter. Never use an unoriginal adapter.

Do not use the vacuum to pick up 󽗊ammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.

Do not use the vacuum to pick up drywall particles, ashes like 󽗉replace ash, or smoking or burning materials such as coal, cigarette butts or matches.

Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects such as glass, nails, screws, coins, etc. and any object which is larger than openings.

Keep hair, loose clothing, 󽗉ngers and other parts of the body away from the vacuum's openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

Do not put any object into the vacuum's openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce air󽗊ow.

Do not lean the vacuum against a chair, table, or other unstable surface, as this may2

cause damage to the machine or personal injury. If the vacuum becomes damaged or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.

All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the speci󽗉ed temperature range could damage the battery.

Only use accessories and replacement parts that are approved by Dreame.

Make sure the vacuum is unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.

Please be extra careful when using the vacuum to clean stairs.

Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.

Fire Hazard Warning: Do not apply any type of fragrance to the vacuum's 󽗉lter. These types of products are known to contain 󽗊ammable chemicals which may cause the vacuum to catch 󽗉re.

Do not use and store in extremely hot or cold environments (below 0℃ /32° F or above 40℃ /104° F). Please charge the cordless vacuum in temperature above 0℃ /32° F and below 40℃ /104° F.

Use only the rotating mop nozzle (not included, model: VRM01) approved by Dreame. See the Rotating Mop Nozzle User Manual for safety information and user instructions.

This product is designed for home use only. We, Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: www.dreame-technology.com For detailed e-manual, please go to https://www.dreame-technology.com/pages/ user-manuals-and-faqs3

• Release to turn o󽗈 Cyclone Assembly Brush Bar Head Release Button Carbon Fiber Rod Release Button Dust Cup Bottom Cover Release Button Filter AssemblyNote: The images in this manual are for illustrative purposes only. The actual product may di󽗈er.

LED Crevice Nozzle Smart Multi-Brush Bar Product Overview Accessories Charger Extension Hose Soft Dusting Brush 2-in-1 Brush Nozzle (Including screws ×2, wall plugs ×2, mounting template sticker ×1 ) 2-in-1 Charging & Storage Mount Carbon Fiber Rod Flexible Adapter Mini Motorized Brush5

Installation Vacuum Installation Diagram Click Click6

Installation Click Click Click Accessories Installation Diagram7

Click Click Installation Accessories Installation Diagram8

119 cm Installation 2-in-1 Charging & Storage Mount Installation Diagram The 2-in-1 charging & storage mount is an optional accessory. You can install it based on your needs. Note: The 2-in-1 charging & storage mount should be installed in a cool, dry place with an electrical outlet nearby. Prior to installing, ensure that there are no electrical wires or pipes in the space directly behind where the mount will be installed. Recommended mounting height: The bottom of the mounting template sticker should be at least 119 cm from the ground.

1. Paste the mounting template sticker on the wall and keep it parallel to the ground. It is

recommended that the bottom of the sticker is at least 119 cm o󽗈 the ground.

2. Use a power drill with an 8mm drill bit to drill a hole into each marker on the mounting

template sticker, then insert a wall plug into each hole.

3. Align the locating holes on the mount with the holes on the wall. Fasten it to the wall

with the included screws.9

Low batteryHalf batteryNearly fullFully charged Fully charge the vacuum before using it for the 󽗉rst time. LED Battery Status Indicator Note:

• The vacuum cannot be used while charging.

• A full charge will take about 4 hours. Vacuuming in Turbo Mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it. Note: Once the vacuum is fully charged, the indicator will turn o󽗈 after 5 minutes, and the vacuum will enter the energy-saving mode. Charging Blinking On O󽗈10

How to Use Function introduction of Display Screen Note: If you need to pay attention to any abnormality during the use of the product, a prompt will appear on the screen. You should follow the instructions on the screen to keep the performance normal. Setting Language Press and hold for 3 seconds to enter the language selection interface Click to scroll through the language list, select a language And then press and hold for 3 seconds to save your setting Note:

• If there is no operation for more than 15 seconds, the display will be turn o󽗈.

• When the smart multi-brush bar is attached, the vacuum will automatically switch the suction level between the 󽗊oor/tile and the carpet.

• Stop the vacuum at any time while cleaning. It will continue to use the last selected suction level when starting again. Electronic Lock/Reset Filter

• Press brie󽗊y to enter/exit the lock status

• Press and hold for 1.5 seconds to enter the 󽗉lter reset interface Switching Suction Level/Setting Language

• Click to switch between Eco Mode, Auto Mode, Med Mode, and Turbo Mode

• Press and hold for 3 seconds to enter the language setting interface Battery Percentage Suction Level Status11

Cleaning Mode Method 1: Discontinuous Cleaning Mode Press and hold the switch of the vacuum to enable this mode, and release it to stop immediately. Method 2: Continuous Cleaning Mode (Electronic Lock) Click the electronic lock key to switch to Continuous Cleaning Mode, and then brie󽗊y press the on/o󽗈 switch to keep the vacuum in Continuous Cleaning Mode. Use the electronic lock to free your 󽗉nger from fatigue caused by holding the switch. How to Use There are two working methods for the vacuum, which can be selected based on your own needs. Note:

• In this mode, brie󽗊y press the on/o󽗈 switch to suspend the operation or start again and the working mode of the vacuum will not change.

• Click the electronic lock again to quit Continuous Cleaning Mode.12

Smart Multi-Brush Bar For cleaning 󽗊oors such as marble, tile, and low pile carpet. When Auto Mode is activated, the vacuum will automatically adjust its suction level depending on the surface type. 2-in-1 Brush Nozzle For vacuuming dust from curtains, keyboards, ceilings, sofas, vehicle interiors, co󽗈ee tables, etc. Soft Dusting Brush Suitable for vacuuming on LCDs, keyboards, lampshades, curtains, shutters and other surfaces of fragile objects. Mini Motorized Brush For vacuuming dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces. Note: The smart multi-brush bar can be attached directly to the vacuum. Note: It is not recommended to vacuum on fragile surfaces, such as silk. How to Use Using Di󽗈erent Accessories Note:

• If any rotating part becomes stuck, the vacuum may shut o󽗈 automatically. Remove any trapped objects so the device can function normally.

• When the battery becomes overheated, the vacuum will automatically shut o󽗈. Wait until the battery temperature returns to normal, then the vacuum will work normally.13

Flexible Adapter Bending and extending the rod with one click can easily reach under low-lying furniture, such as bed and sofa. LED Crevice Nozzle The nozzle is equipped with a thin suction opening and LED light. It is suitable for vacuuming the debris in the narrow places. Extension Hose It is suitable for vacuuming the corners that are not easily accessible such as drawers and cars interior when used with soft dusting brush or 2-in-1 brush nozzle. How to Use Note: Flexible adapter is suitable for vacuuming low furniture, and is not recommended to connect to the vacuum all the time in daily 󽗊oor cleaning. Note: The LED crevice nozzle can be used with extension hose (The LED crevice nozzle does not light when it is connected to the non-conductive extension hose).Air duct blocked Check whether the dust cup, carbon 󽗉ber rod, and smart multi-brush bar are blocked. Roller brush stuck Refer to the maintenance guide [Cleaning the Smart Multi-Brush Bar] section to clean the 󽗉ber material and hairs wrapped around the oller brush. Replace the 󽗉lter Refer to the maintenance manual [Cleaning Filter] section to remove the 󽗉lter and replace it. Reset Filter（5 seconds） Press and hold the button for 5 seconds to enter the countdown to reset the 󽗉lter. Wait and until appears on the screen, the reset is successful. The battery runs out Please charge as soon as possible. Low battery capacity Please charge as soon as possible. Battery is overheating Please wait and continue to use after battery temperature is normal. Error Please contact our after-sales service department for maintenance.

If you need to pay attention to any abnormality during the use of the product, a prompt will be shown on the screen. You should follow the instructions on the screen to keep the performance normal. How to Use15

Tips: Cleaning the Vacuum Cleaning the Dust Cup

1. Before cleaning the dust cup, disconnect the adapter and keep the vacuum's power

switch in the o󽗈 position. And do not press its power button.

2. Always use genuine parts to keep your warranty from becoming void.

3. If the vacuum is not used for an extended period, fully charge it, unplug its power

adapter, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the vacuum at least once every 3 months. Wipe the vacuum with a soft dry cloth. The vacuum's cleaning ability will be reduced if the dust cup is 󽗉lled to the "MAX" mark. To retain performance, remember to empty the cup.

1. Empty the dust cup: Press the release button on the bottom of the cup, then empty its

2. Clean the dust cup: Use a dry cloth or paper towel to wipe the dust from the inner wall

of the dust cup. Care & Maintenance16

Care & Maintenance Cleaning the Cyclone Assembly

1. Rotate the cyclone assembly in the direction as illustrated to unlock it, then remove the

cyclone assembly. Note: Use the 2-in-1 brush nozzle to remove cyclone separator from the housing. Turn the nozzle in the direction as shown in the diagram for a thorough cleaning.

2. Rinse the cyclone assembly with water until it is clean. Thoroughly dry the cyclone

assembly. Note: Keep it in a ventilated or cool place for at least 24 hours.

Care & Maintenance Cleaning the Filter Assembly

1. Place the vacuum securely on a 󽗊at surface, then turn the 󽗉lter assembly cover in the

direction indicated and remove the 󽗉lter assembly. Note: Remove the built-in foam pad before cleaning the 󽗉lter assembly. Note: Fully dry the 󽗉lter (at least 24 hours) before reinstalling it.

2. Rinse the 󽗉lter and foam pad with water. To thoroughly remove all the dust caught in

the filter, rotate the filter 360 degrees while rinsing. Lightly tap the filter against a sink several times to remove any excess debris. Keep the filter in a well-ventilated and cool place to fully dry.

1. Turn the lock counterclockwise until it

stops, then remove the roller brush from the smart multi-brush bar.

2. Use scissor to cut o󽗈 the hairs and 󽗉bers

that get stuck on the brush bar head. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.

3. When it is dirty, rinse the roller brush

with clean water until it is clean.

4. Stand the roller brush upright for at least

24 hours until it is fully dry. Care & Maintenance

Care & Maintenance Cleaning the Mini Motorized Brush

1. Use a coin as illustrated to rotate the

lock counterclockwise until you hear a click. Note: It is recommended to clean the mini motorized brush after each use.

3. Stand the mini roller brush upright in a

well-ventilated area for at least 24 hours until it is fully dry.

reinstall it by following the disassembly steps in reverse.

FAQ If the vacuum is not working properly, please refer to the troubleshooting table below. Errors Possible Causes Solutions The vacuum does not work. The vacuum is out of battery or low on power. Fully charge the vacuum, then continue to use it. Overheat protection mode triggered by a blockage. Clean the suction openings or air duct. Wait until the vacuum cools down, then reactivate it. Suction opening or air duct is blocked. Clear any blockage from suction opening or air duct. Weak suction force. Dust cup is full and/or HEPA filter assembly is clogged. Empty the dust cup and clean the HEPA filter assembly. Attachment is blocked. Clear any blockage in the main suction opening or extension rod. Clear any blockage in the attachment. Motor is making a strange noise. Main suction opening or carbon fiber rod is blocked. The vacuum charges slowly. Battery temperature is too low or too high. Wait until the battery's temperature returns normal, then continue to use the vacuum. The first indicator is red after turning on the vacuum. Battery pack is damaged. Please contact after-sales service department for maintenance. The first indicator blinks red when charging the vacuum. The charger is incompatible. Only use the original charger to charge the vacuum. The battery indicator does not light while charging. The adapter is not connected to the vacuum. Make sure the power adapter is plugged in properly. The battery is fully charged and went into sleep mode. The vacuum can be used normally. If the problem persists after ruling out the above two possibilities. Please contact the after-sales service department for maintenance.21

Speci󽗉cations Vacuum Cleaner Model VFS1 Charging Time Approx. 4 hours Charging Voltage 30 V Rated Voltage 25.2 V Rated Power 650 W Nominal Capacity 2700 mAh Smart Multi-Brush Bar Model ASF5 Rated Power 40 W Rated Voltage 25.2 V Mini Motorized Brush Model DM002 Rated Power 20 W Rated Voltage 25.2 V Charger Model YLS0251B-E300080 Average Active E󽗋ciency

E󽗋ciency at Low Load (10%)

Output 30 V 0.8 A No-load Power Consumption

WEEE Information All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

• This product contains batteries that can only be replaced by quali󽗉ed technicians or after- sales service.

• This product contains batteries that are non-replaceable.

• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the vacuum, please follow the below instructions: - Before removing the battery, disconnect the power and run out the battery as much as possible, then remove the bottom cover of the device by unscrewing the screws. - Disconnect the terminals to remove the battery. To avoid the risk of hazard, do not damage the battery cover . - Then discard, or recycle the battery in accordance with local laws and regulations of the country or region it is used in.23

• The word "dreame" is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company's Chinese name " 追觅 ", which means striving for excellence in every endeavor and re󽗊ects the company's vision of continuous pursuit, exploration and search in technology.