CPDG400 - Other computer accessories SONY - Free user manual and instructions
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| Product Type | CRT Trinitron FD Monitor |
| Brand | Sony |
| Model | CPD-G400 |
| Screen Size | 19 inches (diagonal), 18 inches viewable |
| Grille Pitch | 0.24 mm (center) |
| Maximum Resolution | 1800 x 1440 pixels |
| Recommended Resolution | 1280 x 1024 at 85 Hz |
| Horizontal Frequency | 30 to 107 kHz |
| Vertical Frequency | 48 to 120 Hz |
| Power Consumption | 140 W (normal), ≤15 W (standby), ≤3 W (deep sleep) |
| Power Supply | 120 V AC, 50/60 Hz, 2.0 A max |
| Dimensions (W x H x D) | 446 x 464 x 461 mm |
| Weight | 26 kg |
| Input Connectors | 2 x HD15 (VGA) |
| Main Functions | OSD menu, geometry adjustments, color, convergence, zoom, power saving (VESA DPMS), degaussing, control lock |
| Display Languages | French, English, German, Spanish, Italian, Dutch, Swedish, Russian, Japanese |
| Supplied Accessories | Power cord, Macintosh adapter, Windows information diskette, warranty card, manual |
| Maintenance and Cleaning | Screen: soft cloth; chassis: soft cloth with mild detergent. Do not use abrasives or solvents. |
| Safety | Use appropriate power cord; do not block ventilation; avoid nearby magnetic fields. |
| Spare Parts and Repairability | No user-serviceable parts; contact an authorized Sony dealer for repair. |
| Standards | VESA DDC, ENERGY STAR, MPR II |
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USER MANUAL CPDG400 SONY
Trinitron ^® Color Computer Display
Operating Instructions US
Mode d'emploi FR
The model and serial numbers are located at the rear of the unit. Record these numbers in the spaces provided below. Refer to them whenever you call upon your dealer regarding this product. Model No. ____ Serial No. ____
WARNING
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
Dangerously high voltages are present inside the unit. Do not open the cabinet. Refer servicing to qualified personnel only.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
IMPORTADOR (Para Mexico unicamente/For Mexico only)
Sony Electronicos de Mexico, S.A. de C.V. Henry Ford No.29
Fraccionamiento San Nicolas, Tlalnepantla Estado de Mexico, CP54030
Tel.: 321-1000
R.F.C. SEM-941001-BJA
IMPORTANTE
This product complies with Swedish National Council for Metrology (MPR) standards issued in December 1990 (MPR II) for very low frequency (VLF) and extremely low frequency (ELF).
INFORMATION
This notice is applicable for USA/Canada only.
If shipped to USA/Canada, install only a UL LISTED/CSA
LABELLED power supply cord meeting the following specifications:
SPECIFICATIONS
Plug Type Nema-Plug 5-15p Cord Type SVT or SJT, minimum 3 Length Maximum 15 feet Rating Minimum 7 A, 125 V
NOTICE
As an ENERGY STAR Partner, Sony Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

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ECOLOGY ENERGY EMISSIONS SCIMICS TCO 99This monitor complies with the TCO'99 guidelines.
Declaration of Conformity
Trade Name: Sony
Model No.: CPD-G400
Responsible Party: Sony Electronics Inc.
Address: 1 Sony Drive, Park Ridge, NJ. 07656 USA Telephone No.: 201-930-6970
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Table of Contents
Precautions....4
Identifying parts and controls 5
Setup....6
Step 1: Connect your monitor to your computer ..... 6
Step 2: Connect the power cord....7
Step 3: Turn on the monitor and computer .....7
Selecting the on-screen menu language (LANG)....8
Selecting the input signal 8
Customizing Your Monitor....9
Navigating the menu....9
Adjusting the brightness and contrast. 10
Automatically sizing and centering the picture (AUTO) ..... 11
Adjusting the centering of the picture (CENTER) ..... 11
Adjusting the size of the picture (SIZE) 11
Enlarging or reducing the picture (ZOOM) 11
Adjusting the shape of the picture (GEOM) 12
Adjusting the color of the picture (COLOR) 12
Adjusting the convergence (CONV) 13
Additional settings (OPTION) 13
Helpful hints and information (HELP) 14
Resetting the adjustments 15
Technical Features ....16
Preset and user modes. 16
Power saving function....16
Troubleshooting....16
If thin lines appear on your screen (damper wires)....16
On-screen messages 16
Trouble symptoms and remedies 17
Self-diagnosis function 19
Specifications....19
Appendix....i
Preset mode timing table ....i
TCO'99 Eco-document....i
- Trinitron ^1 is a registered trademark of Sony Corporation.
• Macintosh is a trademark licensed to Apple Computer, Inc., registered in the U.S.A. and other countries. - Windows ^1 and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries.
- IBM PC/AT and VGA are registered trademarks of IBM Corporation of the U.S.A.
- VESA and DDC ^-1 are trademarks of the Video Electronics Standard Association.
• ENERGY STAR is a U.S. registered mark. - All other product names mentioned herein may be the trademarks or registered trademarks of their respective companies.
- Furthermore, “ [ ]” and “[ ]” are not mentioned in each case in this manual.
Precautions
Warning on power connections
- Use the supplied power cord. If you use a different power cord, be sure that it is compatible with your local power supply.
For the customers in the U.S.A.
If you do not use the appropriate cord, this monitor will not conform to mandatory FCC standards.
Example of plug types

for 100 to 120 V AC

for 200 to 240 V AC
- Before disconnecting the power cord, wait at least 30 seconds after turning off the power to allow the static electricity on the screen's surface to discharge.
• After the power is turned on, the screen is demagnetized (degaussed) for about 5 seconds. This generates a strong magnetic field around the screen which may affect data stored on magnetic tapes and disks placed near the monitor. Be sure to keep magnetic recording equipment, tapes, and disks away from the monitor.
The equipment should be installed near an easily accessible outlet.
Installation
Do not install the monitor in the following places:
- on surfaces (rugs, blankets, etc.) or near materials (curtains, draperies, etc.) that may block the ventilation holes
- near heat sources such as radiators or air ducts, or in a place subject to direct sunlight
• in a place subject to severe temperature changes
• in a place subject to mechanical vibration or shock
• on an unstable surface - near equipment which generates magnetism, such as a transformer or high voltage power lines
- near or on an electrically charged metal surface
Maintenance
- Clean the screen with a soft cloth. If you use a glass cleaning liquid, do not use any type of cleaner containing an anti-static solution or similar additive as this may scratch the screen's coating.
- Do not rub, touch, or tap the surface of the screen with sharp or abrasive items such as a ballpoint pen or screwdriver. This type of contact may result in a scratched picture tube.
- Clean the cabinet, panel and controls with a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent, such as alcohol or benzene.
Transportation
When you transport this monitor for repair or shipment, use the original carton and packing materials.
Use of the tilt-swivel
This monitor can be adjusted within the angles shown below. To find the center of the monitor's turning radius, align the center of the monitor's screen with the centering dots on the stand.
Hold the monitor at the bottom with both hands when you turn it horizontally or vertically. Be careful not to pinch your fingers at the back of the monitor when you tilt the monitor up vertically.

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90° 15° 5° 90°Centering dots
Identifying parts and controls
See the pages in parentheses for further details.
Front

flowchart
graph TD
A["RESET"] --> B["INPUT 1"]
C["INPUT 2"] --> D["OUTPUT 1"]
E["MENU"] --> F["OUTPUT 3"]
G["1"] --> H["Sensor 1"]
I["2"] --> J["Sensor 2"]
K["3"] --> L["Sensor 3"]
M["4"] --> N["Sensor 4"]
① RESET button (page 15)
This button resets the adjustments to the factory settings.
② INPUT (input) switch (page 8)
This switch selects the INPUT 1 (video input 1 connector:
①1) or INPUT 2 (video input 2 connector: ②2).
3 Control button (page 10)
The control button is used to display the menu and make adjustments to the monitor, including brightness and contrast adjustments.
4 (power) switch and indicator (pages 7, 16, 18)
This button turns the monitor on and off. The power indicator lights up in green when the monitor is turned on, and either flashes in green and orange, or lights up in orange when the monitor is in power saving mode.
5 AC IN connector (page 7)
This connector provides AC power to the monitor.
6 Video input 1 connector (HD15) (←1) (page 6)
This connector inputs RGB video signals (0.700 Vp-p, positive) and sync signals.

Rear

| Pin No. Signal | |
| 1 | Red |
| 2 | Green(Sync on Green) |
| 3 | Blue |
| 4 | ID (Ground) |
| 5 | DDC Ground* |
| 6 | Red Ground |
| 7 | Green Ground |
| 8 | Blue Ground |
| 9 | — |
| 10 | Ground |
| 11 | ID (Ground) |
| 12 | Bi-Directional Data (SDA)* |
| 13 | H. Sync |
| 14 | V. Sync |
| 15 | Data Clock (SCL)* |
* DDC (Display Data Channel) is a standard of VESA.
7 Video input 2 connector (HD15) (←2) (page 6)
This connector inputs RGB video signals (0.700 Vp-p, positive) and sync signals.
See the above table for the pin assignment.

Setup
Before using your monitor, check that the following accessories are included in your carton:
• Power cord
• Macintosh adapter (1)
• Windows Monitor Information Disk
- Warranty card
- Notes on cleaning the screen's surface
• This instruction manual
Step 1: Connect your monitor to your computer
Turn off the monitor and computer before connecting.
Notes
- Do not touch the pins of the video signal cable connector as this might bend the pins.
- When connecting the video signal cable, check the alignment of the HD15 connector. Do not force the connector in the wrong way or the pins might bend.
■ Connecting to an IBM PC/AT or compatible computer

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AC IN 1 2 to video output IBM PC/AT or compatible computer■ Connecting to a Macintosh or compatible computer
Use the supplied Macintosh adapter.

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AC 84 HD 15 HD 13 HD 2 Macintosh adapter (supplied)* Macintosh or compatible computer to video output* Connect the supplied Macintosh adapter to the computer before connecting the cable. This adapter is compatible with Macintosh LC, Performa, Quadra, Power Macintosh and Power Macintosh G3 series computers (sold before January, 1999). If you are connecting to a Power Macintosh G3 series that sold after January 1999, you will need a different adapter (not supplied). Macintosh II series and some older versions of PowerBook models may need an adapter with micro switches (not supplied).
■ Connecting to a second computer

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AC IN →1 →2 to video input 2 connector (→2) Refer to the preceding examples to connect your computer. HD15 video signal cable (not supplied)Step 2: Connect the power cord
With the monitor and computer switched off, first connect the power cord to the monitor, then connect it to a power outlet.

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host 1 host 2 to a power outlet to AC INpower cord (supplied)
Step 3: Turn on the monitor and computer
First turn on the monitor, then turn on the computer.

The installation of your monitor is complete.
If necessary, use the monitor's controls to adjust the picture.
If no picture appears on your screen
- Check that the monitor is correctly connected to the computer.
- If NO INPUT SIGNAL appears on the screen, confirm that the video signal cable is properly connected and all plugs are firmly seated in their sockets.
- If MONITOR IS IN POWER SAVE MODE appeared on the screen, try pressing any key on the computer keyboard.
- If you are replacing an old monitor with this model and OUT OF SCAN RANGE appears on the screen, reconnect the old monitor. Then adjust the computer's graphic board so that the horizontal frequency is between 30 - 107kHz , and the vertical frequency is between 48 - 120Hz .
For more information about the on-screen messages, see “Trouble symptoms and remedies” on page 17.
For customers using Windows 95/98
To maximize the potential of your monitor, install the new model information file from the supplied Windows Monitor Information Disk onto your PC.
This monitor complies with the “VESA DDC” Plug & Play standard. If your PC/graphics board complies with DDC, select “Plug & Play Monitor (VESA DDC)” or this monitor’s model name as the monitor type in the “Control Panel” of Windows 95/98. If your PC/graphics board has difficulty communicating with this monitor, load the Windows Monitor Information Disk and select this monitor’s model name as the monitor type.
For customers using Windows NT4.0
Monitor setup in Windows NT4.0 is different from Windows 95/98 and does not involve the selection of monitor type. Refer to the Windows NT4.0 instruction manual for further details on adjusting the resolution, refresh rate, and number of colors.
Adjusting the monitor's resolution and color number
Adjust the monitor's resolution and color number by referring to your computer's instruction manual. The color number may vary according to your computer or video board. The color palette setting and the actual number of colors are as follows:
• High Color (16 bit) → 65,536 colors
• True Color (24 bit) → about 16.77 million colors
In true color mode (24 bit), speed may be slower.
Selecting the on-screen menu language (LANG)
English, French, German, Spanish, Italian, Dutch, Swedish, Russian and Japanese versions of the on-screen menus are available. The default setting is English.
1 Press the center of the control button.
See page 10 for more information on using the control button.

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MENU COLOR CENTER CONV GEOM EXIT ? HELP LANG SIZE OPTION2 Move the control button to highlight ▲ LANG and press the center of the control button again.

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MENU LANGUAGE • ENGLISH FRANÇA IS DEUTSCH ESPAÑOL ITALIANO NEDERLANDS SVENSKA РУССКИЙ 日本語3 Move the control button ↓/↑ to select a language.
• ENGLISH
• FRANÇAIS: French
• DEUTSCH: German
- ESPAÑOL: Spanish
• ITALIANO: Italian
• NEDERLANDS: Dutch
• SVENSKA: Swedish
• :РУСОКИЙ
• : 田本語ese
To close the menu
Press the center of the control button once to return to the main MENU, and twice to return to normal viewing. If no buttons are pressed, the menu closes automatically after about 30 seconds.
To reset to English
Press the RESET button while the LANGUAGE menu is displayed on the screen.
Selecting the input signal
You can connect two computers to this monitor using the video input 1 (G-1) and video input 2 (G-2) connectors. To select one of the two computers, use the INPUT switch.
Move the INPUT switch.
The selected connector appears on the screen for 3 seconds.

"INPUT 1" (video input 1 connector: 1 ) or "INPUT 2" (video input 2 connector: 2 ) appears on the screen.
Note
If no signal is input to the selected connector, NO INPUT SIGNAL appears on the screen. After a few seconds, the monitor enters the power saving mode. If this happens, switch to the other connector.
Customizing Your Monitor
You can make numerous adjustments to your monitor using the on-screen menu.
Navigating the menu
Press the center of the control button to display the main MENU on your screen. See page 10 for more information on using the control button.

flowchart
graph TD
A["3"] --> B["MENU"]
C["5"] --> B
D["1"] --> B
E["6"] --> F["OK"]
G["4"] --> F
H["7"] --> I["EXIT"]
J["2"] --> I
K["9"] --> I
L["8"] --> I
M["COLOR"] --> N["CENTER"]
O["CONV"] --> P["GEOM"]
Q["HELP"] --> R["LANG"]
S["SIZE"] --> T["OPTION"]
Use the control button to select one of the following menus.
① CENTER (page 11)
Selects the CENTER menu to adjust the picture's centering, size or zoom.

2 SIZE (page 11)
Selects the SIZE menu to adjust the picture's size, centering or zoom.

3 GEOM (page 12)
Selects the GEOM menu to adjust the picture's rotation and shape.

4 HELP (page 14)
Selects the HELP menu to display helpful hints and information about this monitor.

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HELP RETURN TO MAIN MENU RECOMMENDED RESOLUTION FLICKER THIN HORIZONTAL LINE DISTORTED SHAPE OUT OF FOCUS DISCOLORATION5 COLOR (page 12)
Selects the COLOR menu to adjust the picture's color temperature. You can use this to match the monitor's colors to a printed picture's colors.

6 CONV (page 13)
Selects the CONV menu to adjust the picture's horizontal and vertical convergence.

7 LANG (page 8)
Selects LANG to choose the on-screen menu's language.

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LANGUAGE ► ENGLISH FRANÇAIS DEUTSCH ESPAÑOL ITALIANO NEDERLANDS SVENSKA РУССКИЙ 日本語8 OPTION (page 13)
Selects OPTION to adjust the monitor's options. The options include:
- degaussing the screen
- adjusting the moire cancellation level
- changing the on-screen menu position
- locking the controls
- image restoration

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OPTION DEGAUSS ON9 EXIT
Selects EXIT to close the menu.
■ Displaying the current input signal
The horizontal and vertical frequencies of the current input signal are displayed in the main MENU. If the signal matches one of this monitor's factory preset modes, the resolution is also displayed.

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MENU OK → COLOR CENTER CONV GEOM EXIT HELP LANG SIZE OPTION the resolution of the current input signal 68.7 kHz / 85 Hz 1024×768 the horizontal and vertical frequencies of the current input signal(continued)
■ Using the control button
1 Display the main MENU.
Press the center of the control button to display the main MENU on your screen.

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MENU2 Select the menu you want to adjust.
Highlight the desired menu by moving the control button towards the rear to go up (↑), towards the front to go down (↓), and left (←) or right (→) to move sideways.

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FRONT MENU REAR MENU3 Adjust the menu.
Move the control button left ( ) or right ( ) to make the adjustment.

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MENU4 Close the menu.
Press the center of the control button once to return to the main MENU, and twice to return to normal viewing. If no buttons are pressed, the menu closes automatically after about 30 seconds.

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MENU■ Resetting the adjustments
Press the RESET button. See page 15 for more information on resetting the adjustments.

Adjusting the brightness and contrast
Brightness and contrast adjustments are made using a separate BRIGHTNESS/CONTRAST menu.
These settings are stored in memory for all input signals.
1 Move the control button in any direction.
The BRIGHTNESS/CONTRAST menu appears on the screen.

2 Move the control button ↓/↑ to adjust the brightness (♀) and ←/→ to adjust the contrast (○).
The menu automatically disappears after about 3 seconds.
If you set sRGB to "ON" on the color setting, the brightness (☐) and contrast (☐) are automatically changed to "31" and "85" respectively.
For more information about sRGB, "Adjusting the color of the picture (COLOR) on page 12.
Automatically sizing and centering the picture (AUTO)
You can easily adjust the picture to fill the screen by using the (+) (AUTO) item in the SIZE/CENTER menu.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight SIZE or CENTER and press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3 First move the control button ↓/↑ to select (+) (AUTO). Then move the control button →.
The picture automatically fills the screen.

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Two geometric shapes: a gray L-shaped frame and a white square, connected by an arrow (no text or symbols)Notes
- This function is intended for use with a computer running Windows or similar graphic user interface software that provides a full-screen picture. It may not work properly if the background color is dark or if the input picture does not fill the screen to the edges (such as an MS-DOS prompt).
- The displayed image moves for a few seconds while this function is performed. This is not a malfunction.
Adjusting the centering of the picture (CENTER)
This setting is stored in memory for the current input signal.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight CENTER and press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3 First move the control button ↓/↑ to select for horizontal adjustment, or for vertical adjustment.
Then move the control button / to adjust the centering.
Adjusting the size of the picture (SIZE)
This setting is stored in memory for the current input signal.
1 Press the center of the control button. The main MENU appears on the screen.
2 Move the control button to highlight SIZE and press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3 First move the control button ↓/↑ to select for horizontal adjustment, or for vertical adjustment. Then move the control button ←/→ to adjust the size.
Enlarging or reducing the picture (ZOOM)
This setting is stored in memory for the current input signal.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight SIZE or CENTER and press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3 Move the control button ↓/↑ to select zoom), and move ←/→ to enlarge or reduce the picture.
Notes
- Adjustment stops when either the horizontal or vertical size reaches its maximum or minimum value.
- The horizontal adjustment value is not displayed in the menu.
Adjusting the shape of the picture (GEOM)
The GEOM settings allow you to adjust the rotation and shape of the picture.
The (rotation) setting is stored in memory for all input signals.
All other settings are stored in memory for the current input signal.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight GEOM and press the center of the control button again.
The GEOMETRY menu appears on the screen.
3 First move the control button ↓/↑ to select the desired adjustment item. Then move the control button ←/→ to make the adjustment.
| Select To | |
| rotate the picture | |
| expand or contract the picture sides | |
| shift the picture sides to the left or right | |
| adjust the picture width at the top of the screen | |
| shift the picture to the left or right at the top of the screen | |
Adjusting the color of the picture (COLOR)
The COLOR settings allow you to adjust the picture's color temperature by changing the color level of the white color field. Colors appear reddish if the temperature is low, and bluish if the temperature is high. This adjustment is useful for matching the monitor's colors to a printed picture's colors. This setting is stored in memory for all input signals.
1 Press the center of the control button. The main MENU appears on the screen.
2 Move the control button to highlight 📄 COLOR and press the center of the control button again. The COLOR menu appears on the screen.
3 Move the control button ↓/↑ to select a color temperature.
The preset color temperatures are 5000K and 9300K. Since the default setting is 9300K, the whites will change from a bluish hue to a reddish hue as the temperature is lowered to 5000K.
4 If necessary, fine tune the color temperature. You can select your own color temperature between 9300K and 5000K. First move the control button ↓/↑ to select ☑ then move the control button ←/→ to adjust the color temperature.

sRGB Mode
The sRGB color setting is an industry standard color space protocol designed to correlate the displayed and printed colors of sRGB compliant computer products. To adjust the colors to the sRGB profile, simply set the sRGB "ON" in the COLOR menu. However, in order to display the sRGB colors correctly (γ=2.2, 6500K), you must set your computer to the sRGB profile. When you set sRGB to "ON", the brightness (χ) and contrast (Ω) are automatically set to "31" and "85" respectively. If you change the brightness (χ) and contrast (Ω), sRGB setting is changed to "OFF". For information on how to change the brightness (Ω) and contrast (Ω), see page 10.
Note
Your computer and other connected products (such as a printer), must be sRGB compliant.

Adjusting the convergence (CONV)
The CONV settings allow you to adjust the quality of the picture by controlling the convergence. The convergence refers to the alignment of the red, green, and blue color signals.
If you see red or blue shadows around letters or lines, adjust the convergence.
These settings are stored in memory for all input signals.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight CONV and press the center of the control button again.
The CONVERGENCE menu appears on the screen.
3 First move the control button ↓/↑ to select for horizontal adjustment, or for vertical adjustment. Then move the control button ←/→ to adjust the convergence.
Additional settings (OPTION)
You can manually degauss (demagnetize) the monitor, adjust the moire cancellation level, change the menu position, and lock the controls.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight OPTION and press the center of the control button again.
The OPTION menu appears on the screen.
3 Move the control button ↓/↑ to select the desired adjustment item.
Adjust the selected item according to the following instructions.
Degaussing the screen
The monitor is automatically demagnetized (degaussed) when the power is turned on.
To manually degauss the monitor, first move the control button ↓/↑ to select (DEGAUSS). Then move the control button →.
The screen is degaussed for about 5 seconds. If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result.
Adjusting the moire\*
If elliptical or wavy patterns appear on the screen, adjust the moire cancellation level.
To adjust the amount of moire cancellation, first move the control button ↓/↑ to select (MOIRE ADJUST).
Then move the control button←/→ until the moire effect is at a minimum.
* Moire is a type of natural interference which produces soft, wavy lines on your screen. It may appear due to interference between the pattern of the picture on the screen and the phosphor pitch pattern of the monitor.
Example of moire

Changing the menu's position
Change the menu's position if it is blocking an image on the screen.
To change the menu's on-screen position, first move the control button ↓/↑ to select (OSD H POSITION) for horizontal adjustment, or (OSD V POSITION) for vertical adjustment. Then move the control button
←/→ to shift the on-screen menu.
(continued)
Locking the controls
To protect adjustment data by locking the controls, first move the control button ↓/↑ to select (CONTROL LOCK). Then move the control button →, to select ON.
Only the ⏻(power) switch, EXIT, and ⬇CONTROL LOCK) of the OPTION menu will operate. If any other items are selected, the ⬌mark appears on the screen.
To cancel the control lock
Repeat the procedure above and set (CONTROL LOCK) to OFF.
Restoring the color
The colors of most display monitors tend to gradually lose brilliance over several years of service. The IMAGE RESTORATION feature allows you to restore the color to the original factory quality levels. The explanation below explains how to restore the monitor's color. To restore the color, first move the control button ↓/↑ to select □IMAGE RESTORATION). Then move the control button →.
The picture disappears while the color is being restored (about 2 seconds). After the color is restored, the picture reappears on the screen again.
Notes
- Before using this feature, the monitor must be in normal operation mode (green power indicator on) for at least 30 minutes. If the monitor goes into power saving mode, you must return the monitor to normal operation mode and wait for 30 minutes for the monitor to be ready. You may need to adjust your computer's power saving settings to keep the monitor in normal operation mode for the full 30 minutes. If the monitor is not ready, the following message will appear.

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OPTION AVAILABLE AFTER WARM-UP IMAGE RESTORATION- The monitor may gradually lose its ability to perform this function due to the natural aging of the picture tube.
Helpful hints and information (HELP)
The HELP menu contains helpful hints and information about this monitor. If your monitor is displaying symptoms that match those listed in the HELP menu, follow the on-screen instructions to resolve the problem. If the symptoms do not match those listed in the HELP menu or if the problem persists, see “Trouble symptoms and remedies” on page 17.
1 Press the center of the control button.
The main MENU appears on the screen.
2 Move the control button to highlight ⬤HELP and press the center of the control button again.
The following HELP menu appears on the screen.

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HELP RETURN TO MAIN MENU RECOMMENDED RESOLUTION FLICKER THIN HORIZONTAL LINE DI STORTED SHAPE OUT OF FOCUS DISCOLORATION3 Move the control button ↓/↑ to select a HELP menu item and press the center of the control button again.
Instructions or information to resolve the problem appears on the screen. An explanation of each menu item is given below.
RECOMMENDED RESOLUTION
If the picture does not fill the screen to the edges or if the picture appears too large for the screen, adjust the resolution to the figures shown in the menu using your computer. If the input signal matches one of this monitor's factory preset modes, the resolution and refresh rate of the current input signal are displayed.

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RECOMMENDED RESOLUTION SET RESOLUTION TO 1280X1024 AT 85Hz USING PC. CURRENT SETTING IS 1280X1024 AT 75Hz.FLICKER
If the picture is flickering, adjust the refresh rate to figures shown in the menu. If the input signal matches one of this monitor's factory preset modes, the refresh rate of the current input signal is displayed.

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FLICKER SET REFRESH RATE TO 75Hz OR 85Hz USING PC. CURRENT SETTING IS 60Hz.THIN HORIZONTAL LINE
The lines that appear on your screen are damper wires. See page 16 for more information about the damper wires.
DISTORTED SHAPE
If the shape of the picture on the screen seems distorted, try adjusting the picture's geometry. Move the control button to jump directly to the GEOMETRY menu.
OUT OF FOCUS
The picture may seem to be out of focus when the red and blue color signals are not aligned properly, causing red or blue shadows to appear around letters and lines. Try adjusting the picture's convergence to make the shadows disappear. Move the control button to jump directly to the CONVERGENCE menu. When the CONVERGNECE menu is displayed, the contrast, brightness and moire adjustment settings are automatically reset for all input signals.
DISCOLORATION
If the picture's color appears abnormal in certain areas of the screen, first check for any loose signal cables. After you have checked the cables, try degaussing (demagnetizing) the screen manually. Move the control button to jump directly to the OPTION menu, then select (DEGAUSS).
Resetting the adjustments
This monitor has the following three reset methods. Use the RESET button to reset the adjustments.
RESET

Resetting a single adjustment item
Use the control button to select the adjustment item you want to reset, and press the RESET button.
Resetting all of the adjustment data for the current input signal
Press the RESET button when no menu is displayed on the screen. Note that the following items are not reset by this method:
• on-screen menu language (page 8)
• on-screen menu position (page 13)
• control lock (page 14)
Resetting all of the adjustment data for all input signals
Press and hold the RESET button for more than two seconds.
Note
The RESET button does not function when CONTROL LOCK) is set to ON.
Technical Features
Preset and user modes
When the monitor receives an input signal, it automatically matches the signal to one of the factory preset modes stored in the monitor's memory to provide a high quality picture at the center of the screen. (See Appendix for a list of the factory preset modes.) For input signals that do not match one of the factory preset modes, the digital Multiscan technology of this monitor ensures that a clear picture appears on the screen for any timing in the monitor's frequency range (horizontal: 30 – 107 kHz, vertical: 48 – 120 Hz). If the picture is adjusted, the adjustment data is stored as a user mode and automatically recalled whenever the same input signal is received.
Note for Windows users
For Windows users, check your video board manual or the utility program which comes with your graphic board and select the highest available refresh rate to maximize monitor performance.
Power saving function
This monitor meets the power-saving guidelines set by VESA, ENERGY STAR, and NUTEK. If the monitor is connected to a computer or video graphics board that is DPMS (Display Power Management Signaling) compliant, the monitor will automatically reduce power consumption in three stages as shown below.
| Power mode | Power consumption | (power) indicator |
| normal operation | ≤ 140 W green | |
| 1 standby | ≤ 15 W green and orange | alternate |
| 2 suspend (sleep)* | ≤ 15 W green and orange | alternate |
| 3 active off** (deep sleep)* | ≤ 3 W orange | |
| power off 0 W off | ||
* "Sleep" and "deep sleep" are power saving modes defined by the Environmental Protection Agency.
** When your computer is in a power saving mode, MONITOR IS IN POWER SAVE MODE appears on the screen if you press any button on the monitor. After a few seconds, the monitor enters the power saving mode again.
Troubleshooting
Before contacting technical support, refer to this section.
If thin lines appear on your screen (damper wires)
The lines you are experiencing on your screen are normal for the Trinitron monitor and are not a malfunction. These are shadows from the damper wires used to stabilize the aperture grille and are most noticeable when the screen's background is light (usually white). The aperture grille is the essential element that makes a Trinitron picture tube unique by allowing more light to reach the screen, resulting in a brighter, more detailed picture.

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Damper wiresOn-screen messages
If no picture appears on the screen, one of the following messages appears on the screen. To solve the problem, see “Trouble symptoms and remedies” on page 17.

flowchart
graph LR
A["INFORMATION"] --> B["OUT OF SCAN RANGE"]
B --> C["1"]
A --> D["INPUT 1"]
D --> E["2"]
1 The input signal condition OUT OF SCAN RANGE
indicates that the input signal is not supported by the monitor's specifications.
NO INPUT SIGNAL
indicates that no signal is input.
MONITOR IS IN POWER SAVE MODE
indicates that the computer is in power saving mode. This message is displayed only when your computer is in a power saving mode and you press any one of the buttons on the monitor.
2 The selected connector
This message shows the currently selected connector (INPUT 1 or IINPUT 2).
Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment's instruction manual. Use the self-diagnosis function (page 18) if the following recommendations do not resolve the problem.
| Symptom Check these items | |
| No picture | |
| If the ⏻ (power) indicator is not lit | Check that the power cord is properly connected.Check that the ⏻ (power) switch is in the “on” position. |
| If the NO INPUT SIGNAL message appears on the screen, or if the ⏻ (power) indicator is either orange or alternating between green and orange | Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 6).Check that the INPUT switch setting is correct (page 8).Check that the HD15 video input connector’s pins are not bent or pushed in.■Problems caused by the connected computer or other equipmentCheck that the computer’s power is “on.”Check that the graphic board is completely seated in the proper bus slot. |
| If the MONITOR IS IN POWER SAVE MODE message appeared on the screen, or if the ⏻ (power) indicator is either orange or alternating between green and orange | ■Problems caused by the connected computer or other equipmentThe computer is in power saving mode. Try pressing any key on the computer keyboard.Check that the computer’s power is “on.”Check that the graphic board is completely seated in the proper bus slot. |
| If the OUT OF SCAN RANGE message appears on the screen | ■Problems caused by the connected computer or other equipmentCheck that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the frequency range to the following.Horizontal: 30 – 107 kHzVertical: 48 – 120 Hz |
| If no message is displayed and the ⏻ (power) indicator is green or flashing orange | Use the Self-diagnosis function (page 18). |
| If using Windows 95/98 • If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Install the Windows Monitor Information Disk (page 7) and select this monitor (“CPD-G400”) from among the Sony monitors in the Windows 95/98 monitor selection screen. | |
| If using a Macintosh system • Check that the Macintosh adapter and the video signal cable are properly connected (page 6). | |
| Picture flickers, bounces, oscillates, or is scrambled | Isolate and eliminate any potential sources of electric or magnetic fields such as other monitors, laser printers, electric fans, fluorescent lighting, or televisions.Move the monitor away from power lines or place a magnetic shield near the monitor.Try plugging the monitor into a different AC outlet, preferably on a different circuit.Try turning the monitor 90 ° to the left or right.■Problems caused by the connected computer or other equipmentCheck your graphics board manual for the proper monitor setting.Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of the input signal are supported by this monitor (Appendix). Even if the frequency is within the proper range, some video boards may have a sync pulse that is too narrow for the monitor to sync correctly.Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture. |
| Picture is fuzzy | Adjust the brightness and contrast (page 10).Degauss the monitor* (page 13).Select MOIRE ADJUST and adjust the moire cancellation effect (page 13). |
(continued)
| Symptom Check these items | |
| Picture is ghosting | Eliminate the use of video cable extensions and/or video switch boxes.Check that all plugs are firmly seated in their sockets. |
| Picture is not centered or sized properly | Perform the (AUTO) function (page 11).Adjust the size (page 11) or centering (page 11). Note that some video modes do not fill the screen to the edges. |
| Edges of the image are curved | Adjust the geometry (page 12). |
| Wavy or elliptical pattern (moire) is visible | Select MOIRE ADJUST and adjust the moire cancellation effect (page 13).■ Problems caused by the connected computer or other equipmentChange your desktop pattern. |
| Color is not uniform | Degauss the monitor* (page 13). If you place equipment that generates a magnetic field, such as a speaker, near the monitor, or if you change the direction the monitor faces, color may lose uniformity. |
| White does not look white | Adjust the color temperature (page 12). |
| Letters and lines show red or blue shadows at the edges | Adjust the convergence (page 13). |
| Monitor buttons do not operate (Appears on the screen) | If the control lock is set to ON, set it to OFF (page 14). |
IMAGE RESTORATION function does not operate![]() | Before using this function, the monitor must be in normal operation mode (green power indicator on) for at least 30 minutes. For more information on using the IMAGE RESTORATION function, see page 14.Adjust the computer's power saving settings to keep the monitor in normal operation mode for more than 30 minutes.The monitor may gradually lose its ability to perform this function due to the natural aging of the picture tube. |
| A hum is heard right after the power is turned on | This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is automatically degaussed for five seconds. |
* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
Displaying this monitor's name, serial number, and date of manufacture.
While the monitor is receiving a video signal, press and hold the center of the control button for more than five seconds to display this monitor's information box.

flowchart
graph TD
A["MENU"] --> B["Example"]
B --> C["INFORMATION"]
C --> D["MODEL: CPD- G40 0"]
C --> E["SER NO: 1234567"]
C --> F["MANUFACTURED: 1999 - 52"]
Self-diagnosis function
This monitor is equipped with a self-diagnosis function. If there is a problem with your monitor or computer, the screen will go blank and the ⏻ (power) indicator will either light up green or flash orange. If the ⏻ (power) indicator is lit in orange, the
If the problem persists, call your authorized Sony dealer and give the following information.
- Model name: CPD-G400
- Serial number
- Name and specifications of your computer and graphics board.
computer is in power saving mode. Try pressing any key on the keyboard.

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Pure technical diagram of a mechanical or electrical component with no visible text, numbers, or symbols(power) indicator
If the ⏻ (power) indicator is green
1 Disconnect the video input cable or turn off the connected computer.
2 Press the ⏻(power) button twice to turn the monitor off and then on.
3 Move the control button for 2 seconds before the monitor enters power saving mode.

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MENUIf all four color bars appear (white, red, green, blue), the monitor is working properly. Reconnect the video input cable and check the condition of your computer.
If the color bars do not appear, there is a potential monitor failure. Inform your authorized Sony dealer of the monitor's condition.
If the ⏻ (power) indicator is flashing orange
Press the ⏻(power) button twice to turn the monitor off and then on.
If the ⬇ (power) indicator lights up green, the monitor is working properly.
If the ⏻ (power) indicator is still flashing, there is a potential monitor failure. Count the number of seconds between orange flashes of the ⏻ (power) indicator and inform your authorized Sony dealer of the monitor's condition. Be sure to note the model name and serial number of your monitor. Also note the make and model of your computer and video board.
Specifications
CRT 0.24 mm aperture grille pitch (center)
19 inches measured diagonally
90-degree deflection
FD Trinitron
Viewable image size Approx. 365 · 274 mm (w/h)
(14 3/8 · 10 7/8 inches)
18.0" viewing image
Resolution
Maximum Horizontal: 1800 dots
Vertical: 1440 lines
Recommended Horizontal: 1280 dots
Vertical: 1024 lines
Standard image area Approx. 352 · 264 mm (w/h)
(13 7/8 · 10 1/2 inches)
Deflection frequency* Horizontal: 30 to 107 kHz
Vertical: 48 to 120 Hz
AC input voltage/current 120 V, 50/60 Hz, Max. 2.0 A
Power consumption 140 W
Operating temperature 10 to 40 °C
Dimensions Approx. 446 · 464 · 461 mm (w/h/d)
(17^5/8 · 18^3/8 · 18^1/4 inches)
Mass Approx. 26 kg (57 lb 5 oz)
Plug and Play DDC1/DDC2B/DDC2Bi/GTF
Supplied accessories See page 6
* Recommended horizontal and vertical timing condition
• Horizontal sync width should be more than 1.0 μsec.
• Horizontal blanking width should be more than 3.0 μsec.
• Vertical blanking width should be more than 500 μsec.
Design and specifications are subject to change without notice.
Table des Matières
Précautions....4
TCO'99 Eco-document .....i
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Two geometric shapes: a square with a gray border and a white square, connected by an arrow (no text or symbols)Remarques
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Line drawing of a computer monitor with a pointer and screen (no text or symbols)natural_image
Pure mechanical diagram showing a U-shaped component with a central rod and base plate, no text or symbols present.Plug & Play DDC1/DDC2B/DDC2Bi/GTF
TCO'99 Eco-document....i
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Two geometric shapes: a square with gray border and an arrow pointing to a blank square (no text or symbols)Notas
Plug and Play DDC1/DDC2B/DDC2Bi/GTF
If the input signal does not match one of the factory preset modes above, the Generalized Timing Formula feature of this monitor will automatically provide an optimal image for the screen as long as the signal is GTF compliant.
TCO'99 Eco-document

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ECOLOGY ENERGY EMISSIONS ECONOMICS Tc0 99■ Congratulations!
You have just purchased a TCO'99 approved and labelled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products.
■ Why do we have environmentally labelled computers?
In many countries, environmental labelling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy.
■ What does labelling involve?
This product meets the requirements for the TCO'99 scheme which provides for international and environmental labelling of personal computers. The labelling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy consumption and electrical and fire safety.
(continued)
The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user.
Labelled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability.
Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): development@tco.se
Current information regarding TCO'99 approved and labelled products may also be obtained via the Internet, using the address: http://www.tco-info.com/
■ Environmental requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in human blood and researchers fear that disturbances in foetus development may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available.
Cadmium\*\*
Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the colour-generating layers of display screens and the electrical or electronics components must not contain any cadmium.
Mercury\*\*
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain
any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labelled unit.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (frecons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with e.g. increased risks of skin cancer (malignant melanoma) as a consequence.
Lead\*\*
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusion of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
