Wireless Premium - Keyboard HP - Free user manual and instructions

Product type	Wireless keyboard
Brand	HP
Model	Wireless Premium
Connectivity	HP Link-5 USB receiver (30 cm range for pairing, standard wireless range)
Power	2 AAA batteries (not included)
Dimensions (estimated)	430 x 130 x 30 mm
Weight (estimated)	500 g
Main functions	Multimedia keys (volume, play/pause), Skype for Business/Lync call controls (answer, end, mute, speaker), screen and video sharing, function lock (Fn Lock)
LED indicators	Battery/pairing LED (solid white charged, slow flashing charging, orange low battery), call LEDs (solid green active, flashing incoming; solid red active, flashing incoming)
Compatibility	Windows 10, Windows 8.1, Windows 7
Care and cleaning	Clean with a soft, dry cloth. Avoid liquids.
Safety	Do not expose to moisture or extreme temperatures. Keep out of reach of children.
Spare parts and repairability	The Link-5 USB receiver is replaceable. Batteries are user replaceable.
General information	HP Link-5 technology allows connecting up to 5 compatible HP devices with a single receiver. Keyboard pre-paired with included receiver.

Frequently Asked Questions - Wireless Premium HP

How to pair the keyboard with the Link-5 receiver?

Place the keyboard within 30 cm of the Link-5 receiver, press the pairing button under the keyboard (the LED starts blinking), then press any key on the keyboard. The LED stops blinking after 2 seconds when pairing is complete.

What to do if the action keys (volume, share) do not work?

Make sure the HP keyboard software is installed (download from www.hp.com/support). Check that Skype for Business or Lync is installed and configured. The fn-lock switch must be enabled for action keys. Otherwise, press the action key and the Fn key simultaneously.

How to use collaboration functions (Skype for Business)?

Skype for Business or Lync subscription required. If the application is not installed, the keys open your contacts or Outlook calendar. The LEDs indicate call status (green flashing for incoming call, solid for active).

The LEDs do not light up, what to do?

Check that the keyboard is turned on (power switch in ON position). If batteries are low, replace them. The battery LED flashes orange when battery is low.

Screen sharing issue: the LED does not light up?

The screen sharing LED lights up only when the recipient has accepted your sharing request. Make sure you are in an audio or video call with the recipient and that screen sharing is supported.

Battery drains quickly?

Use quality batteries. Avoid leaving the keyboard on unnecessarily. Slow blinking white LED indicates charging (if rechargeable batteries). For standard batteries, replace when low.

How to enable/disable Fn lock?

Use the fn-lock switch located on the keyboard. In enabled position, press an action key directly to use it. In disabled position, press the action key + Fn key to perform the action.

Can I use this keyboard with another USB receiver?

No, the keyboard is designed to work only with the provided HP Link-5 receiver. Older versions of Link-5 receivers are not compatible. You can pair up to 5 compatible HP devices on the same receiver.

How to reset the keyboard?

Remove the batteries, wait 10 seconds, then reinsert them. Turn on the keyboard and re-pair with the receiver if necessary.

What to do if the keyboard does not turn on?

Check that the power switch is in the ON position. Insert new batteries. If the problem persists, check that the receiver is properly plugged in. Contact HP support if the keyboard remains inactive.

USER MANUAL Wireless Premium HP

Getting Started

Introduction

Initial Steps

Getting Started

Introductory Guide

Before You Begin

Getting Started

Getting Started

Table of Contents

HP Wireless

Collaboration

Keyboard

HP USB

Collaboration

Keyboard

HP Wireless

Premium

Keyboard

HP USB

Premium

Keyboard

Troubleshooting

HP Wireless Collaboration Keyboard

"Skype for Business" or Lynn® subscription required. If you do not have Skype for Business or Lynn installed and running on your computer, these keys open your Outlook® contacts or calendar.

3 HP Wireless Collaboration Keyboard

HP USB Collaboration Keyboard

"Skype for Business or Lynn subscription required. If you do not have Skype for Business or Lynn installed and running on your computer, these keys open your Outlook contacts or calendar."

5 HP USB Collaboration Keyboard

HP Wireless Premium Keyboard

6 HP Wireless Premium Keyboard

7 HP Wireless Premium Keyboard

HP USB Premium Keyboard

8 HP USB Premium Keyboard

9 HP USB Premium Keyboard

Troubleshooting

Problem Possible cause Solution

An action key or collaboration key is not working.	The keyboard software is not installed.	Go to www.hz.com/support to download and install the latest software. Select Get software and drivers, enter the model number (on the bottom of the keyboard), and then select Find my product. Select your operating system, and then download the keyboard software.
	Neither Skype for Business nor Lync is installed on the computer.	Install Skype for Business or Lync, configure your profile, and then download the keyboard software.If you download the keyboard software and then configure your profile, you must restart the computer before using the keyboard.
	An unsupported Skype for Business or Lync version is installed.	Download and install the latest version of Skype for Business,.Download and install Lync 2013 version 15.0.46box or higher.Not a keyboard functions can be used with Skype for Business Basic or Lync 2013 Basic.
	Your computer is running an unsupported operating system. Only Windows 10, Windows 8.1, and Windows 7 are supported.
	The function-lock switch is in the o1 position.	An action key performs the function indicated by the icon on the key. When fo-lock is out, simultaneously press an action key and the fn key to perform the action.
	The keyboard was connected after a call was made.	Before making a call, connect the keyboard to your computer.
	Your audio settings are not configured properly.	Confirm that the Skype for Business or Lync Audio Device settings and the System Playback Devices settings are the same. In the System Playback Devices settings, select the Skype for Business or Lync Audio Device as the Default Communication Device.
	You tried to share your screen or initiate a video call, but the recipient is on a device that does not support video.	Screen sharing and video calls are not supported on calls to a land line or phone. To use these functions, make a call to a device with Skype for Business or Lync installed.
The 15 and 16 action keys do not adjust your monitor brightness setting.	Your device is not supported.	The 15 and 16 action keys are supported only on select HIP laptops and Alt in One computers.
Cannot share screen in a 1-on-1 chat window.	This action is not supported.	Make an audio or video call and share your screen in that window. In Skype for Business or Lync, you can have a 1-on-1 chat in the same window as your audio or video call.
The share screen light does not turn on.	The recipient has not accepted your share screen request.	The share screen light turns on after the recipient accepts your share screen request.
The answer call or end call lights can not turn on.	The recipient has not answered the call.	The lights turn on after the recipient answers your call.
The wireless keyboard does not pair with my USB transceiver.	You are trying to pair the keyboard to an unsupported USB transceiver.	Only pair the keyboard to the included Link 5 transceiver. Outer versions of the Link 5 transceiver are not supported.
	The connection was lost.	Re-pair the keyboard to the included Link-5 transceiver. Move the keyboard to within one foot (30 cm) of the Link-5 transceiver, and then press the button on the keyboard [A]. When the light binds to indicate that the keyboard is in pairing mode, press a key on the keyboard. The light blinks more quickly for 2 seconds when the pairing is complete.

10 Troubleshooting

Introduction

Table of Contents

HP Wireless Collaboration Keyboard

HP USB Collaboration Keyboard

HP Wireless Premium Keyboard

HP USB Premium Keyboard

Troubleshooting

HP Wireless Collaboration Keyboard

15 HF USB Collaboration Keyboard

HP Wireless Premium Keyboard

16 HP Wireless Premium Keyboard

17 HF Wireless Premium Keyboard

HP USB Premium Keyboard

Index

Table of Contents

HP Wireless Pro Keyboard

HP USB Pro Keyboard

HP Wireless Premium Keyboard

HP USB Premium Keyboard

Troubleshooting

HP Wireless Pro Keyboard

Troubleshooting

Table of Contents

HP USB Premium Keyboard

Table of Contents

HP Wireless

Collaboration Keyboard

HP USB

Collaboration Keyboard

HP Wireless

Premium Keyboard

HP USB

Premium Keyboard

Troubleshooting

HP Wireless Collaboration Keyboard

Table of Contents

HP Wireless Collaboration Keyboard

HP USB Keyboard Collaboration Edition

HP Wireless Keyboard Advanced Edition

HP USB Keyboard Advanced Edition

Troubleshooting

HP Wireless Keyboard Collaboration Edition

69 HP USB Silver Advanced Edition

Troubleshooting

Problem Possible Cause Solution