Neoflex Neo 20.02 - Body support accessory Vermeiren - Free user manual and instructions

Brand	Vermeiren
Model	Neoflex Neo 20.02
Category	Body support accessory (medical device)
Intended use	External support in sitting position to maintain correct posture or slow down pathological positioning of the head, trunk, pelvis or lower limbs
Dimensions (mm) - all sizes	XS: A=280, B=130, C=130, D=40, E=50; S: 290/140/170/45/80; M: 360/180/220/50/110; L: 440/210/250/60/110; XL: 520/250/270/60/130
Weight	Approximately 0.5 to 2 kg depending on size
Material	Neoprene, buckles and zippers
Operating temperature	+5°C to +41°C
Operating and storage humidity	30% to 70%
Cleaning	Hand or machine wash at delicate program at 40°C; no bleach, no dry cleaning, no machine drying
Expected lifespan	5 years (depending on frequency of use and maintenance)
Reuse	Multiple use by a single patient only
Safety	Use with Neoflex pelvic support; do not use as seat belt in a vehicle; check skin before/after each use
Warranty	General conditions of the country of sale
Maintenance before use	Check integrity of all parts: fabric, seams, buckles, zippers, straps, fasteners
Spare parts and repairs	Repairs and replacements by trained personnel with original Vermeiren parts only
Symbols on the product	Medical device, lot number, washable at 40°C, do not iron, do not use bleach, etc.

Frequently Asked Questions - Neoflex Neo 20.02 Vermeiren

What is the Neoflex Neo 20.02 strap used for?

The Neoflex Neo 20.02 strap is a body support accessory intended to provide external support in a sitting position. It helps maintain correct posture and slow down the development of pathological positions of the head, trunk, pelvis or lower limbs. It is designed for use on wheelchairs or other seating systems.

How to attach and detach the Neoflex strap?

Depending on the model, the strap is attached using a zipper or buckles. Make sure all zippers and buckles are securely closed during use. To detach, follow the reverse procedure. In an emergency, the attendant or caregiver must know how to quickly detach the system.

What are the contraindications for use?

This product must not be used by pregnant women. It is intended for people with healthy skin, normal breathing, no mental impairment, and no broken bones in the contact area. It must not be used as a restraint or seat belt in a moving vehicle.

How to maintain and clean the Neoflex Neo 20.02?

Clean by hand or machine with a delicate program at maximum 40°C. Use a mild soap. Do not use bleach, dry cleaning, or tumble drying. Allow to air dry flat, away from direct heat sources.

What is the product's lifespan?

The average lifespan is 5 years, but it may vary depending on frequency of use and maintenance. Intensive use or insufficient maintenance can reduce this lifespan.

Can the strap be reused for another patient?

No, the Neoflex is intended for multiple use by a single patient only. It is not recommended for reuse by another person due to hygiene and customized fitting reasons.

What checks should be performed before each use?

Inspect all parts: neoprene fabric, seams, buckles, zippers, straps and fastening systems. Check that they are intact, without excessive wear or discoloration, and that the product is clean.

Can I use the strap in a shower or bathtub?

Neoflex SHOWER systems with hygienic fabric are suitable for humid environments such as a shower or bathtub. Check that your specific model is of the SHOWER type and that the main device (chair) is also suitable.

What to do if the product is damaged?

Do not attempt to repair it yourself. Contact your specialized dealer. Only original Vermeiren parts and repairs by trained personnel are allowed.

Is the Neoflex compatible with all wheelchairs?

The product is designed to be attached to wheelchairs or seating systems. It must be installed and adjusted by a qualified person. Only use the fastening systems provided by Vermeiren. Consult the manual for installation details.

USER MANUAL Neoflex Neo 20.02 Vermeiren

MANUEL D'UTILISATION

GEBRUIKSAANWIJZING

GEBRAUCHSANWEISUNG

Black and white photo of a Y-shaped athletic helmet with straps and buttons (no text or symbols visible)

Contents

Preface 4

1. Your product 6

2. Before use 7

2.1. Intended use and indications 7
2.2. Safety instructions and applicable risks 8
2.3. Symbols on the product 9

3. Using your Neoflex system 10

3.1. Unfastening/Fastening the belts 10

4. Maintenance 11

4.1. Time of maintenance 11
4.2. Maintenance instructions 12
4.3. Expected service life 12
4.4. Reuse 12
4.5. End of use 13
4.6. Warranty 13

5. Technical specifications 13

Preface

Congratulations! You are now owner of a Vermeiren Neoflex belt!

Thanks for your trust in the products of Vermeiren. To support you on the use and operating options of your product, this manual is offered. If you still have questions after reading this manual, do not hesitate to contact your specialist dealer. They will be glad to help you on this subject.

Important note

To ensure your safety, and to prolong the lifetime of your product, please take good care of it according to the instructions in this manual.

This manual reflects the latest product developments. Vermeiren has the right to implement changes to this type of product without any obligation to adapt or replace similar products previously delivered.

Pictures of the product are used to clarify the instructions. Details of the depicted product may deviate from your product.

Information available

On our website http://www.vermeiren.com/ you will always find the most recent version of the following information. Please consult this website regularly for possible updates.

Visually impaired people can download the electronic version of this manual and have it read out by means of a text-to-speech software application.

	User manualFor user and specialist dealer
	User manual of the wheelchairFor user and specialist dealer
	EC declaration of conformity

1. Your product

Neo 20.01 Neo 20.02

Neo 20.03 Neo 20.04

Neo 20.05 Neo 20.06

graph TD
    A["Node 2"] --> B["Node 3"]
    B --> C["Node 2"]
    C --> D["Node 2"]
    D --> E["Node 2"]
    E --> F["Node 2"]
    F --> G["Node 2"]
    G --> H["Node 2"]
    H --> I["Node 2"]
    I --> J["Node 2"]
    J --> K["Node 2"]
    K --> L["Node 2"]
    L --> M["Node 2"]
    M --> N["Node 2"]
    N --> O["Node 2"]
    O --> P["Node 2"]
    P --> Q["Node 2"]
    Q --> R["Node 2"]
    R --> S["Node 2"]
    S --> T["Node 2"]
    T --> U["Node 2"]
    U --> V["Node 2"]
    V --> W["Node 2"]
    W --> X["Node 2"]
    X --> Y["Node 2"]
    Y --> Z["Node 2"]

1. Padded support
2. Attachment and adjustment belt
3. Buckle
4. Zipper

2. Before use

2.1. Intended use and indications

In this paragraph a brief description of the intended use of your product is given. Additionally, relevant warnings are added to the instructions in the other paragraphs. In this way we would like to make you aware of the possible misuse that may appear.

•This product is a medical device.

- Indications and contraindications: the Neoflex stabilisation belts are intended for people who require external support while sitting in order to maintain a correct position, or for those who want to stop the process of pathological positioning of the head, trunk, pelvis or lower limbs.

•The system should only be used by people with healthy skin, normal breathing, no mental disabilities, and no fractured bones in places where the Neoflex belts are touching the body. It should not be used for pregnant women.

- The stabilisation belts are intended to be used on wheelchairs or other seating systems. They should NOT be used as a restraint or as a seat belt in a moving vehicle.

- Please read all technical details and limits of your Neoflex system in chapter 5..

- The warranty on this product is based on normal use and maintenance as described in this manual. Damage to your product caused by improper use or lack of maintenance will cause the warranty to lapse.

2.2. Safety instructions and applicable risks

CAUTION

Risk of injuries and/or damage

• Please read and follow the instructions in this manual. Otherwise you may get injured, or your product may get damaged.
• This product should only be installed and fitted to the user by a qualified person.
• Neoflex upper body support should always be combined with Neoflex pelvic support.

Keep the following general warnings in mind during use:

• Only use the attachment systems provided by Vermeiren. Do not structurally modify the device to which Neoflex is attached.
• Before each use, check the product and attachments to the wheelchair/chair to make sure they are undamaged and well secured.
• After each use, check the user's skin in the places of contact. Increasing redness and irritation can evolve into more serious injuries such as pressure ulcers.
• In case of damage, do not attempt to repair the product yourself. Contact your specialist dealer.
• Do not modify your product in any way.
• Accidental unfastening of the Neoflex system may cause the user to fall. For users with a cognitive or motion disorder that may lead to accidental release, an attendant or caregiver should be present when using the Neoflex system.
• It is not recommended to use the device when smoking.
• Neoflex SHOWER systems with hygiene fabric are suitable for use in moist bathroom environments, such as the shower or bath. Make sure that your main device is also suitable for these environments.

- If the packaging of your product has been damaged, (unintentionally) opened, or affected by environmental conditions (moisture, heat,...) upon delivery, check the device integrity of your product. When in doubt, contact your specialist dealer.

Any serious incident [MDR (EU) 2017/745 §2 (65)] that has occurred in relation to the device should be reported to the manufacturer and the competent authority of the Member State in which the user and/or patient is established.

For future communication, make sure to keep the LOT number from the packaging.

2.3. Symbols on the product

	Declaration of conformity
	Medical device
	Batch number
	Do not iron
	Machine-washable at 40 degrees and using the delicate programme
	Handwash
	Do not bleach
	Do not tumble dry
	Do not dry clean
	Manufacturer
	Attention: important information
	It is advised to read the manual

3. Using your Neoflex system

WARNING

Risk of injuries

• First read previous chapters and inform yourself about the intended use. Do NOT use your Neoflex system unless you have read and fully understood all instructions.
• In case of doubts or questions, do not hesitate to contact your local specialist dealer, your care provider or technical adviser to help you with this.

3.1. Unfastening/Fastening the belts

CAUTION

Risk of injuries or damage

- The following actions can be done by the user, attendant or caretaker. All other adjustments are done by your specialist dealer.

•Always fasten all zippers and buckles when using the device.

• Make sure that the attendant or caregiver is aware of how to unfasten the Neoflex system in case of emergency.
- Make sure that your fingers, clothes, buckles don't get trapped during adjustment.

Depending on the type of Neoflex belt, the support system can be (un)fastened using a zipper and/or a number of buckles (see §1.).

EN

4. Maintenance

4.1. Time of maintenance

CAUTION

Risk of injuries and damage

•Repairs and replacements may only be undertaken by trained persons and only genuine replacement parts of Vermeiren should be used.

4.1.1. Before each use

Inspect the following points:

• All parts (neoprene fabric, stitching, buckles, zippers, straps, mounting system): present, undamaged and showing no excessive wear, no discolouration.
  • All parts: Clean, see § 4.2.1..

4.1.2. If stored

Make sure that your Neoflex system is stored in a dry environment to prevent mould from growing, or the system from being damaged.

4.2. Maintenance instructions

4.2.1. Cleaning

CAUTION

Risk of damage

- Your product is suitable for cleaning by hand wash, or by using the delicate cleaning programme on your washing machine.

- Do not dry clean, bleach or dye your product.

Minor dirt can be cleaned with a cloth. Thorough cleaning by hand wash or a delicate washing programme is advisable depending on the use frequency and the user's needs.

The upholstery can be washed with lukewarm water (max. 40^ C) and a mild soap. Do not use abrasive cleaning agents to clean.

Let the Neoflex system dry thoroughly on a flat surface before using. Do not dry the Neoflex system over intense heat sources (e.g. radiators or stoves) or in direct sunlight.

4.3. Expected service life

The average service life of your Neoflex system is 5 years. Depending on the frequency of use and maintenance, the service life of your Neoflex product will increase or decrease.

4.4. Reuse

Neoflex products are meant for single patient multiple use only.

4.5. End of use

EN

At end of life, you need to dispose of your Neoflex system according to the local environmental legislation.

4.6. Warranty

The warranty on this product is subject to the general terms and conditions of each country.

5. Technical specifications

The technical details below are only valid for the Neoflex systems at standard settings and optimal ambient conditions. Take these details into account during use. The values are no longer applicable if your system has been modified, damaged, or is severely worn.

Brand Vermeiren
Product group Neoflex
Type Neo 20
Description Dimensions (mm)
Neo 20.01
		A B C	D E
	XS 280	130 130	40 50
	S 290	140 170	45 80
	M	360 180	220 50	110
	L	440 210	250 60	110
	XL	520 250	270 60	130
We reserve the right to introduce technical changes. Measurement tolerance +- 15 mm / 1,5 kg / 1,5°Neo 20.02
		A B C D E
	XS 280	130 130	40 50
	S 290	140 170	45 80
	M 360	180 220	50 110
	L 440	210 250	60 110
	XL 520	250 270	60 130
Neo 20.03
		A B C D E
	XS 280	130 130	45 50
	S 290	140 170	45 50
	M 360	180 220	50 50
	L 410	210 220	60 50
	XL 490	230 250	60 50
Neo 20.04
		A B C D E
	XS 280	130 130	45 50
	S 290	140 170	45 50
	M 360	180 220	50 50
	L 41O	210 220	60 50
	XL 490	230 250	60 50
We reserve the right to introduce technical changes. Measurement tolerance +- 15 mm / 1,5 kg / 1,5°

Brand Vermeiren
Product group Neoflex
Type Neo 20
Description Dimensions (mm)
Neo 20.05
			X	Y
	S 300 60
	M 350 70
	L 400 70
	XL 470 75
Neo 20.06
			X	Y
		S 350	60
		M 380	70
		L 450	70
		XL 510	75
We reserve the right to introduce technical changes. Measurement tolerance +- 15 mm / 1,5 kg / 1,5°

Brand Vermeiren
Product group Neoflex
Type Neo 20
Description Dimensions (mm)
Neo 20.07
		A	B
	XS 310 85
	S 390 105
	M 470 120
	L 570 120
	XL 650 135
Use temperature +5°C - +41°C
Storage and use humidity 30% - 70%
We reserve the right to introduce technical changes. Measurement tolerance +- 15 mm / 1,5 kg / 1,5°

Table des matières

FR

Préface 18

1. Votre produit 20

Neo 20.03 Neo 20.04

Neo 20.05 Neo 20.06

graph TD
    A["Node 2"] --> B["Node 3"]
    B --> C["Node 2"]
    C --> D["Node 2"]
    D --> E["Node 2"]
    E --> F["Node 2"]
    F --> G["Node 2"]
    G --> H["Node 2"]
    H --> I["Node 2"]
    I --> J["Node 2"]
    J --> K["Node 2"]
    K --> L["Node 2"]
    L --> M["Node 2"]
    M --> N["Node 2"]
    N --> O["Node 2"]
    O --> P["Node 2"]
    P --> Q["Node 2"]
    Q --> R["Node 2"]
    R --> S["Node 2"]
    S --> T["Node 2"]
    T --> U["Node 2"]
    U --> V["Node 2"]
    V --> W["Node 2"]
    W --> X["Node 2"]
    X --> Y["Node 2"]
    Y --> Z["Node 2"]

Neo 20.05 Neo 20.06

graph TD
    A["Node 2"] --> B["Node 3"]
    B --> C["Node 2"]
    C --> D["Node 2"]
    D --> E["Node 2"]
    E --> F["Node 2"]
    F --> G["Node 2"]
    G --> H["Node 2"]
    H --> I["Node 2"]
    I --> J["Node 2"]
    J --> K["Node 2"]
    K --> L["Node 2"]
    L --> M["Node 2"]
    M --> N["Node 2"]
    N --> O["Node 2"]
    O --> P["Node 2"]
    P --> Q["Node 2"]
    Q --> R["Node 2"]
    R --> S["Node 2"]
    S --> T["Node 2"]
    T --> U["Node 2"]
    U --> V["Node 2"]
    V --> W["Node 2"]
    W --> X["Node 2"]
    X --> Y["Node 2"]
    Y --> Z["Node 2"]

Neo 20.05 Neo 20.06

graph TD
    A["Node 2"] --> B["Node 3"]
    B --> C["Node 2"]
    C --> D["Node 2"]
    D --> E["Node 2"]
    E --> F["Node 2"]
    F --> G["Node 2"]
    G --> H["Node 2"]
    H --> I["Node 2"]
    I --> J["Node 2"]
    J --> K["Node 2"]
    K --> L["Node 2"]
    L --> M["Node 2"]
    M --> N["Node 2"]
    N --> O["Node 2"]
    O --> P["Node 2"]
    P --> Q["Node 2"]
    Q --> R["Node 2"]
    R --> S["Node 2"]
    S --> T["Node 2"]
    T --> U["Node 2"]
    U --> V["Node 2"]
    V --> W["Node 2"]
    W --> X["Node 2"]
    X --> Y["Node 2"]
    Y --> Z["Node 2"]

Neo 20.05 Neo 20.06

graph TD
    A["Node 2"] --> B["Node 3"]
    B --> C["Node 2"]
    C --> D["Node 2"]
    D --> E["Node 2"]
    E --> F["Node 2"]
    F --> G["Node 2"]
    G --> H["Node 2"]
    H --> I["Node 2"]
    I --> J["Node 2"]
    J --> K["Node 2"]
    K --> L["Node 2"]
    L --> M["Node 2"]
    M --> N["Node 2"]
    N --> O["Node 2"]
    O --> P["Node 2"]
    P --> Q["Node 2"]
    Q --> R["Node 2"]
    R --> S["Node 2"]
    S --> T["Node 2"]
    T --> U["Node 2"]
    U --> V["Node 2"]
    V --> W["Node 2"]
    W --> X["Node 2"]
    X --> Y["Node 2"]
    Y --> Z["Node 2"]

Service registration form

This product (name): ....

was inspected (I), serviced (S), repaired (R) or disinfected (D):

By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of world: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S /R / DDate:	By (stamp):Kind of work: I / S / R / DDate:
By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:	By (stamp):Kind of work: I / S / R / DDate:

VERMEIREN GROUP

Vermeirenplein 1/15

2920 Kalmthout

Belgium

www.vermeiren.com

Version: B, 2025-07

Basic UDI-DI: 5415174180939Neoflex2H

All rights reserved, including translation.