MEDION MD 12090 - Ice machine

MD 12090 - Ice machine MEDION - Free user manual and instructions

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Product information

Brand : MEDION

Model : MD 12090

Category : Ice machine

Download the instructions for your Ice machine in PDF format for free! Find your manual MD 12090 - MEDION and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. MD 12090 by MEDION.

USER MANUAL MD 12090 MEDION

  • in bed and breakfasts;

1. Information about

this user manual Thank you for choosing our product. We hope you enjoy using this appliance. Please read the safety instructions and the user manual carefully before using the appli- ance for the first time. Note the warnings on the appliance and in the user manual. Always keep the user manual close to hand. If you sell the appliance or give it away, please ensure that you also pass on this user manual. It is an essential component of the product. 1.1. Explanation of symbols If a block of text is marked with one of the warning symbols listed below, the hazard de- scribed in that text must be avoided to pre- vent the potential consequences described there from occurring. DANGER!

Warning: risk of fatal injury!

Warning: risk of possible fatal

injury and/or serious irreversible injuries! CAUTION!

Warning: risk of minor and/or

moderate injuries! WARNING!

Warning: danger due to combus-

tible and/or highly flammable substances! WARNING!

Warning: risk of electric shock!

NOTICE! Follow these instructions to pre- vent damage to the appliance! More detailed information about using the appliance! Follow the instructions in the user manual! Protective earthing symbol (for protection class I) Symbol for alternating current (AC)125

This appliance is designed for making slush ice drinks and chilled milkshakes. This appliance is designed for use in private households and similar household applica- tions, such as:

  • Staff kitchens in shops, offices and other workplaces
  • In agriculture and by guests in hotels, motels and other types of accommoda- tion
  • Bed-and-breakfast establishments
  • Catering establishments and wholesale use When used in commercial areas, the regula- tions that apply there must be observed. Please note that we shall not be liable in cas- es of improper use: Do not modify the appliance without our consent and do not use any auxiliary equipment that we have not approved or supplied. Only use replacement parts or accesso- ries that we have supplied or approved. Comply with all the information in this user manual, especially the safety in- structions. Any other use is considered improper and can cause personal injury or property damage.

TIONS – READ CAREFULLY AND

KEEP FOR FUTURE REFERENCE! Keep the appliance and its accessories out of the reach of children. This appliance may be used by children over the age of 8 and by persons with re- duced physical, sensory or mental abilities or by those with limited experience and/ or knowledge, provided that they are supervised or have been instructed in the safe use of the appliance and have understood the associ- ated risks. Children must not be al- lowed to play with the appli- ance. Cleaning and user mainte- nance may not be carried out by children unless they are supervised. Children between the ages of 3 and 8 are allowed to load and remove items from refrigerating appliances. Children younger than 8 must be kept away from the power cable.126 WARNING! Risk of electric shock/ short circuit! There is a risk of electric shock/ short circuit from live parts. Only connect the mains plug to easily accessible, correctly installed power sockets lo- cated close to the appliance. Always keep the mains sock- et free of obstructions so that the mains plug can be pulled out easily if a hazard should occur. Before using the appliance, check that the voltage in- formation on the type plate matches the local supply voltage. When you unplug the mains plug from the mains socket, always take hold of the plug itself, not the cable. WARNING! Ensure the mains cable is out of harm’s way and will not trip people up. Do not use an extension cable. WARNING! Do not allow the mains cable to become trapped or damaged during installation. WARNING! Do not connect portable multiple sockets or power supplies to the back of the appliance. Fully unwind the cable dur- ing use. Unplug the appliance mains plug from the socket: – when you are cleaning the appliance – if the appliance is damp or wet – if you are no longer using the appliance – when the appliance is left unattended – during thunderstorms. Do not allow the mains ca- ble to come into contact with hot objects or surfaces (e.g. cooker hob). Do not use if the appliance or the mains cable is visibly damaged or if the appliance has been dropped. Check the appliance and the mains cable for damage before us- ing the appliance for the first time and after each use. Contact our Service team without delay if the appli- ance has been damaged during transport.127

Do not, under any circum- stances, make any unauthor- ised modifications to the ap- pliance or try to open and/or repair a component yourself. If there is damage to the mains connection cable on this appliance, it must be re- placed by the manufacturer, its customer service depart- ment or another suitably qualified person. This is nec- essary to avoid hazards. Do not operate the appli- ance with an external timer or a separate remote control system. The appliance must not be submerged in water or other liquids nor held under run- ning water nor used in damp environments because this may result in an electric shock. Keep the appliance, the ven- tilation openings and the mains cable away from wash basins, sinks or the like. Do not place any objects filled with liquid (e.g. vases or drinks) on or near the ap- pliance or the mains adapt- er. Never touch the appliance or mains cable with damp or wet hands. Use the appliance indoors only. WARNING! Risk of injury! Possibil- ity of damage to the appliance! Improper handling can result in damage to your appliance and your health. Please follow the safety advice below closely: WARNING! Only fill the container with drinkable in- gredients. WARNING! Do not store any explosive materials, for example aerosol containers containing flammable pro- pellant gas, in or in the vicin- ity of the appliance. WARNING! Make sure that the ventilation openings in the housing, around the appliance and in the installa- tion niche are not blocked. Never place the appliance on the edge of a table – it could tip over and fall. Place the appliance on a sta- ble, level surface.128 Do not switch the appliance on and off too often in suc- cession, as this can damage the compressor (wait at least 5 minutes). Never cover the ventilation openings and leave enough room for ventilation of at least 8cm. Set up the appli- ance at a sufficient distance from other appliances and the wall. Never use the appliance with an empty container. Do not pour hot drinks into the container. Do not use the appliance outdoors. Do not expose the appli- ance to extreme conditions. Avoid: – high humidity or wet con- ditions – extremely high or low temperatures – direct sunlight or other strong sources of heat (e.g. oven, grill), – naked flames. DANGER! FIRE HAZARD! Flam- mable substances! The appliance’s refrigeration system contains the refrigerant propane (R-290). It is a natural gas that is very environmentally friendly, but it is combustible. Avoid naked flames and ig- nition sources. WARNING! Risk of injury! There is a risk of injury if the re- frigerant circuit is damaged. WARNING! During trans- port and installation of the appliance, ensure that none of the components of the refrigerant circuit are dam- aged. In the event of damage, have the appliance repaired by a qualified technician be- fore using it again. If the refrigeration system has nevertheless become damaged, ventilate the room.129

Set up the appliance in a dry and ventilated room. The room should be around 4m² to enable sufficient venti- lation if the cooling system becomes damaged. Tampering with the refriger- ant circuit is prohibited and invalidates the warranty. Where possible, transport the appliance upright. Avoid tilting the appliance by more than 45° during transport.

DANGER! Risk of choking and suffocation! There is a risk of choking and suffocation due to swallowing or inhaling small parts or plastic wrap. Keep the plastic packaging out of the reach of children. Keep all packaging materials used (bag, pieces of polystyrene etc.) out of the reach of children. Do not allow children to play with the packaging material. Remove the product from the packaging and remove all packaging materials. Please check your package contents to ensure that all items are included and in perfect condition. If anything is missing or damaged, please contact us within 14 days of purchase. The following items are supplied with your product:

Fig. 2 – Parts overview with the appliance open

button/operating light: switch the key lock/acoustic signals on/off

21. THICKNESS: consistency display

22. consistency selector switch131

5.1. Programmes Pro- gramme Ingredients Examples Duration* Slush ice, soft Cola, lemon- ade, fruit juice Approx. 25–50 minutes (at an ambient temperature/ beverage tem- perature of 20–25°C) Slush ice, thick Milkshake Yoghurt drink, mixed milk drinks with co- coa/coffee Approx. 40–45 minutes (at an ambient temperature/ beverage tem- perature of 20–25°C) Wine Red wine, white wine, sparkling wine, cham- pagne, pro- secco Approx. 40–65 minutes (at an ambient temperature/ beverage tem- perature of 20–25°C) Cocktails Mixed alcohol- ic drinks Approx. 40–90 minutes (at an ambient temperature/ beverage temperature of 20–25°C, depending on alcohol con- tent) Cleaning – Approx. 4min- utes

  • The preparation time varies depending on the ingredients and their sugar, alcohol and fat content, as well as their temperature.

appliance for the fi rst time Check the appliance for damage while in transit. Place the appliance onto a level, non-slip and heat-resistant surface. Take the space requirements into consid- eration when setting up the appliance: To ensure adequate ventilation, a clear- ance of at least 8cm must be maintained on all sides. Before using the appliance for the first time, wait 2 hours after you have set it up. Leave the container lid open for at least 2 hours. Clean the appliance, including all parts that come into contact with food, once you have unpacked it. Comply with the corresponding notes in section “10. Clean- ing the appliance” on page138. Make sure that the mains plug is disconnected from the socket before cleaning. Fig. 4 – Assembling the appliance Place the tap lever on the tap. Place the drip grate on the collection tray and slide the collection tray under the appliance until it clicks into place (see Fig. 4). Ensure that the slush ice container and the auger are inserted correctly.132 Fig. 5 – Securing the slush ice container Turn the locking lever anti-clockwise to secure the slush ice container. The appliance is now ready for use. The appliance is driven by an electric motor. This can lead to a slight smell during initial operation. This smell is normal and is not a sign of a malfunctioning appliance. Ensure that there is adequate ventilation.

7. Making an iced drink

WARNING! Health and hygiene To prevent contamination of the food, ob- serve the following instructions: Opening the lid for prolonged periods of time can lead to a significant rise in tem- perature in the appliance compartments. Regularly clean surfaces that may come into contact with food and the accessible drainage systems. Clean the water tank if the appliance has not been used for 48 hours. Do not insert your fingers into the outlet opening. There is a risk of injury! Do not touch the evaporator because this can cause burns. Open the container lid. Fig. 6 – Filling the slush ice container Fill the slush ice container no higher than the MAX marking. The fill level must not fall below the MIN marking. MAX MIN Fig. 7 – Observe the fill level marking Close the container lid. Plug the mains plug into a socket. The symbol for the standard programme lights up. To select a different programme, move the programme selector switch to the left or right until the desired programme lights up on the display panel. The consistency display shows three bars as standard. To select a different consistency, move the consistency selector switch to the left or right until the desired level(1 to 5) lights up. The higher the level selected, the more the appliance cools and the firmer the consisten- cy becomes.133

Press the button to start the pro- gram. The beverage ingredients are cooled down according to the selected programme and continuously mixed by the auger to achieve a uniform consistency. During preparation, the selected programme flashes and the bars on the consistency dis- play light up continuously until the consist- ency is achieved. To interrupt the programme, first cancel the button lock (see “7.1. Button lock” on page133). Press the button. To resume the programme, press the button again. The accumulation of condensation on the outside of the slush ice container is normal in damp weather or during prolonged use. 7.1. Bu on lock Approx. 10 seconds after starting the pro- gramme, the key lock is automatically ac- tivated and the key lock symbol lights up. To cancel the key lock, press the button. The symbol disappears. 7.2. End of programme At the end of the programme, 6 acoustic signals sound. The programme symbol stops flashing and lights up permanently. The appliance switches to maintenance cooling. The auger continues to stir the iced drink. Place a suitable container under the tap. Pull the tap lever towards you and take the desired portion of slush ice/milk- shake. Do not switch off the appliance while you are taking the slush ice, because the ice mixture can freeze completely without moving the auger and block the motor. After 12 hours of maintenance cooling, the appliance returns to the programme se- lection. After a further 10 minutes without operation, the appliance switches to standby mode. To switch off the appliance, press the button. Clean the appliance using the cleaning programme (see “10.1. Using the cleaning programme” on page139), switch off the appliance and then disconnect the mains plug from the socket. 7.3. Switching acoustic signals on/o In standby mode, press and hold the button until two acoustic signals sound. The acoustic signals are activated. To switch the acoustic signals off again, press and hold the button again in stand- by mode until an acoustic signal sounds.134

drinks You will achieve the best results:

  • with a slush ice container filled up to the MAX marking
  • with pre-chilled drinks. NOTICE! Possibility of damage to the appliance! An unsuitable sugar or alcohol content can cause the evaporator to freeze, damage the auger or block the motor and thus damage the appliance. Use drinks with a
  • Sugar content higher than 6%
  • Alcohol content from 2% to 16% Filter out the pulp from fruit juices to pre- vent the tap from becoming blocked. If possible, do not interrupt the process of making slush ice, because the ice mixture can freeze completely and block the motor. 8.1. Tips for saving energy The actual cooling capacity depends on the outside temperature. Choose a loca- tion to use the appliance that is well ven- tilated and protected from the sun’s rays. Use pre-cooled drinks. If you open the container lid for a longer period of time, this can lead to a sig- nificant increase in temperature in the refrigerator compartment. To avoid loss of cold/heat, open the container lid only briefly and not too often. Do not cover the ventilation openings. The appliance is suitable for climate classes N/SN/T/ST (see technical specifications). Cor- rect cooling performance of the appliance is guaranteed at ambient temperatures from +10°C to 43°C. If temperatures deviate from this range, the appliance performance may be reduced.135

9. Recipe suggestions

The preparation time varies depending on the ingredients and their sugar, alcohol and fat content, as well as their temperature. If a thicker consistency is selected, the prepa- ration time may increase accordingly. Fill the slush ice container as described in “7. Making an iced drink” on page132. 9.1. Non-alcoholic slushies Slush ice with syrup Ingredients: 1500ml water 300ml syrup (e.g. raspberry syrup or woodruff syrup) Programme: to taste Consistency: 3 Preparation time: Approx. 30–35minutes Cola slush ice Ingredients: 1900ml cola Programme: to taste Consistency: 3 Preparation time: Approx. 30–35minutes Tropical slush ice Ingredients: 1900ml tropical fruit juice/ multivitamin juice Programme: to taste Consistency: 3 Preparation time: Approx. 50–55minutes Lemonade slush ice Ingredients: 1200ml Sprite 350ml cranberry juice 350ml strawberry juice Programme: to taste Consistency: 3 Preparation time: Approx. 45–50minutes 9.2. Milkshakes Iced latte Ingredients: 946ml black coffee (cold) 245ml chocolate syrup 290ml milk 290ml cream Programme: Consistency: 5 Preparation time: Approx. 40–45minutes136 Vanilla latte Ingredients: 946ml black coffee (cold) 245ml vanilla syrup 290ml milk 290ml cream Programme: Consistency: 5 Preparation time: Approx. 40–45minutes Caramel latte Ingredients: 946ml black coffee (cold) 245ml caramel syrup 290ml milk 290ml cream Programme: Consistency: 5 Preparation time: Approx. 40–45minutes Chocolate milk slush Ingredients: 1500ml chocolate milk (Chocomel) 200ml chocolate syrup Programme: Consistency: 3 Preparation time: Approx. 40–45minutes Strawberry milkshake Ingredients: 1500ml full cream milk 350ml strawberry syrup Programme: Consistency: 5 Preparation time: Approx. 40–45minutes Vanilla milkshake Ingredients: 1500ml full cream milk 350ml vanilla syrup Programme: Consistency: 5 Preparation time: Approx. 40–45minutes Chocolate milkshake Ingredients: 1500ml full cream milk 350ml chocolate syrup Programme: Consistency: 5 Preparation time: Approx. 40–45minutes 9.3. Long drinks with alcohol Frozen margarita Ingredients: 900ml water 350ml tequila 250ml lime juice 200ml triple sec (orange liqueur) 200ml cane sugar syrup Programme: Consistency: 3 Preparation time: Approx. 50–55minutes Piña colada Ingredients: 1000ml pineapple juice 500ml coconut rum liqueur (e.g.Malibu) 400ml coconut cream/co- conut milk137

Programme: Consistency: 3 Preparation time: Approx. 70–75minutes Aperol Ingredients: 600 ml Aperol 600 ml orange juice 450 ml prosecco 150 ml mineral water Programme: Consistency: 3 Preparation time: Approx. 55–60minutes Blue lagoon Ingredients: 1440ml lemonade 180ml BlueCuraçao 180ml vodka Programme: Consistency: 3 Preparation time: Approx. 40–45minutes Vodka lemon Ingredients: 1600ml lemonade (or bitter lemon, orange lemonade to taste) 300ml vodka Programme: Consistency: 3 Preparation time: Approx. 55–60minutes Ginger 43 Ingredients: 1500ml ginger ale 300ml Licor 43 liqueur Programme: Consistency: 3 Preparation time: Approx. 60–65minutes 9.4. Wine-based slushies White wine slush Ingredients: 1900ml Spätlese white wine Programme: Consistency: 3 Preparation time: Approx. 45–50minutes Sangria slush Ingredients: 1900ml sangria (7% alcohol content) Programme: Consistency: 3 Preparation time: Approx. 60–65minutes Frozen mimosa Ingredients: 830ml orange juice 1070ml prosecco or cham- pagne Programme: Consistency: 5 Preparation time: Approx. 45–50minutes138 Red wine slush Ingredients: 1050ml orange juice 750ml red wine 100ml orange liqueur or brandy 5tablespoons brown sugar Programme: Consistency: 3 Preparation time: Approx. 55–60minutes Before filling the slush ice maker, mix the ingredients in a suitable bowl until the sugar has dissolved. Tinto de verano Ingredients: 1450ml red wine 450ml lemonade (Sprite) Programme: Consistency: 3 Preparation time: Approx. 50–55minutes

appliance WARNING! Risk of electric shock! There is a risk of electric shock due to live parts. Never submerge the appliance or the mains cable with plug in water or other liquids! Unplug the mains plug from the socket before cleaning the appliance. WARNING! Risk of injury! Improper cleaning can lead to injury or dam- age to the appliance. WARNING! Do not use any other me- chanical equipment or synthetic agents to accelerate the defrosting process, e.g. electric heaters, hot air blowers or hair-dryers or pointed or hard objects. The heat insulation and appliance interior are sensitive to scratches and heat and can melt. WARNING! Do not operate electrical appliances inside the cooling chamber that do not conform to the design recom- mended by the manufacturer. There are moving parts in the container that may cause injury. Switch off the appliance and disconnect the mains plug before carrying out any work on the container. Do not use any abrasive or harsh cleaning agents on the inside or housing of the appliance as these could damage the surfaces. Do not use any flammable liquids to clean the appliance or appliance parts. An accumulation of gas can lead to ex- plosions.139

CAUTION! Risk to health! Remaining liquid can lead to the formation of germs and mould after 24 hours. Regularly clean surfaces that may come into contact with food and accessible drain systems. For hygiene reasons, clean the appliance after each use. Clean the water tank if the appliance has not been used for 48 hours. Change the liquid daily for hygiene rea- sons. CAUTION! Risk of injury due to lifting or falling The appliance is heavy. Always hold the appliance on both sides at the bottom of the housing to move it. Never pull on the mains cable to move the appliance. Avoid tilting the appliance more than 45°. Wait until the appliance has reached room temperature. 10.1. Using the cleaning programme Fill the slush ice container with clean tap water (max. 50°C warm) up to the MAX marking. Select the cleaning programme . It takes about 4 minutes. Place a suitable, sufficiently large contain- er under the tap. Operate the tap lever carefully and drain the liquid slowly and gradually. If necessary, repeat the steps if the first cleaning is not sufficient. Disconnect the mains plug from the socket and clean the parts as described below. 10.2. Cleaning parts Unlock the slush ice container by turning the locking lever to the left. Remove the slush ice container. Remove the auger. Pull out the drip tray with drip grate. Pour out the liquid. Clean the parts with warm water (approx. 40–50°C) and a mild washing-up liquid, a soft cloth or a soft brush. Rinse all the parts well under running water and dry them carefully.

Fig. 8 – Cleaning the tap Remove the cover under the tap (A). Press and hold the tap lock (B). Then open the tap lever and remove the tap assembly (C).140 Remove the rubber seal from the tap valve. Clean the parts and reinsert them in re- verse order. Fig. 9 – Inserting the tap valve seal correctly When inserting the rubber seal into the tap valve, make absolutely sure that it fits perfectly, otherwise the tap may leak: the straight side to the straight side of the recess, the rounded side to the rounded side of the recess. Clean the evaporator and the rear sealing ring with a soft brush or a damp, soft cloth. Allow the parts to dry. The sealing ring must not be dismantled or pulled out by force. This leads to deformation of the sealing ring and possible fluid leakage. This would render the appliance unusable.

11. Prolonged non-use/

transport If the appliance will not be used for a longer period of time, switch it off, de- frost it, clean it, dry it and leave the lid open to prevent mould from forming in the appliance. Store the completely dry appliance in a dry, dust- and frost-free location out of direct sunlight. To avoid damaging the product during transport, we recommend that you use the original packaging.141

The product left our warehouse in perfect condition. If you do, however, discover a problem, see if you can solve it by using the solutions offered in the following table. If you do not succeed, contact our customer service team. Error code/malfunction Cause Troubleshooting The appliance is not working. No power Check whether the mains plug is plugged in. Check whether the sock- et is supplying power. Check that the connec- tion cable is not dam- aged. Appliance internal tempera- ture too high Compressor faulty Contact Service Centre The ambient temperature is above +43°C. The appliance is designed to work in a temperature range from +10°C to +43°C. The air circulation is insuffi- cient. Increase clearance from other objects. The appliance has been set up in a location exposed to direct sunlight or next to a heat source. Place the appliance in a different position. Compressor does not work If the appliance is switched off and on again too quickly: Protection/delay time of the compressor of approx. three minutes to prevent it from starting too often Unplug the mains plug for approx. 20 seconds and then plug it back in again. Switch the appli- ance back on and the compressor will work without delay

  • Two acoustic signals/per minute sound Programme does not start Microswitch malfunction: Slush ice container
  • Not secured by the lock- ing lever Check that the slush ice container is inserted correctly and lock the locking lever.142
  • A consistency bar lights
  • Two acoustic signals/per minute sound Short circuit at the tempera- ture sensor: Temperature sensor defec- tive or short circuit on the circuit board Check that everything has been installed cor- rectly. Contact the service de- partment if the tempera- ture sensor is defective.
  • Two consistency bars light up
  • Two acoustic signals/per minute sound Interruption at the tempera- ture sensor: Temperature sensor defec- tive or short circuit on the circuit board
  • Three consistency bars light up
  • Two acoustic signals/per minute sound Auger not fitted correctly or defective Fit the auger correctly as described in “6. Before us- ing the appliance for the first time” on page131. Contact the service de- partment and replace the defective auger. Auger/motor blocked: Sugar content too low Use drinks with a sugar content higher than 6%. Add one tablespoon of sugar/fruit juice per portion. Auger/motor blocked: Production process interrupt- ed for too long, ice mixture freezes Do not interrupt the pro- duction process.
  • Four consistency bars light up
  • Two acoustic signals/per minute sound Production takes longer than 90 minutes: Check ingredients for exces- sive sugar content or cooling anomalies Change the ingredients: Dilute the ingredients with 60ml water per portion.
  • Five consistency bars light up
  • Two acoustic signals/per minute sound High alcohol content alarm Change the ingredients: Dilute the ingredients with 60ml water per portion.143

When disposing of the appliance, note that it contains flammable refrigerant. Avoid naked flames and ignition sources. PACKAGING Your appliance has been packaged to protect it from damage in transit. The pack- aging is made of materials that can be recycled in an environmentally friendly manner. Observe the following packaging packaging material la material label regarding waste sepa- ration with the abbreviations (a) and numbers (b): 1–7: plastics/20–22 : paper and card- : paper and card- board/80–98: composite materials board/80–98: composite materials (France only) The “Triman” symbol tells the con- sumer that the product can be recy- cled, is covered by an extended sys- tem of manufacturer’s responsibility and must be sorted by material type in France. (Spain only) This symbol indicates disposal ac- cording to the type of packaging material used (blue = paper and cardboard; yellow = plastic, metal, composite packaging; green = glass). Use the disposal options available to you in your area. APPLIANCE Old appliance that carry the symbol illustrated may not be disposed of in ordinary household waste. In accordance with Directive 2012/19/EU, these appliances must be disposed of correctly at the end of their service life. This involves separating the materi- als in the appliance for the purpose of recycling as well as minimising the environmental impact and neg- ative effects on human health. Take old appliances to an electrical scrap collection point or a recycling centre. Contact your local waste disposal company or your local authority for more information on this subject.144

capacity up to MAX marking) Protection class I Climate class N/SN/T/ST (+10°C to +43°C) Weight (net): Approx. 10.8 kg Dimensions (lengthxwidthx height): Approx. 42.9x17.7x42.4cm Power consumption OFF mode ≤0.5 W Maximum time until OFF mode is reached during inactivity 10 minutes

15. EU declaration of

conformity MEDION AG hereby declares that this appliance complies with the essential requirements and other relevant provisions of:

  • Ecodesign Directive 2009/125/EC

Please visit our MEDIONService- shop at https://www.medion.com/ medionserviceshop to order any spare parts you need. You will be able to find out all the details about your specific product while you’re there.145

Please contact our Customer Service team if your device ever stops working the way you want or expect it to. There are several ways for you to contact us:

  • In our Service-Community, you can meet other users, as well as our staff, and you can exchange your experiences and pass on your knowledge there. You will find our Service-Community at communty.medon.com.
  • Alternatively, use our contact form at www.medon.com/contact.
  • You can also contact our Service team via our hotline or by post. Hotline number

Opening times Mon – Fri: . – . Sat – Sun: . – . Service address MEDION Electronics Ltd. 120 Faraday Park, Faraday Road, Dorcan Swindon SN3 5JF, Wiltshire United Kingdom You can download this and many other sets of operating instructions from our service portal at www.medonservce.com. We have stopped providing printed cop- ies of our warranty terms and conditions as part of our commitment to sustainabil- ity, but you can access the warranty terms and conditions on our service portal. You can also scan the QR code below and to download the operating instructions onto your mobile device from the service portal.

Copyright Date: . April All rights reserved. These operating instructions are protected by copyright. Mechanical, electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer. Copyright is owned by the company: MEDION AG Am Zehnthof 77 45307 Essen Germany Please note that you cannot use the address above for returns. Please always contact our Customer Service team first.146