CM212020 - Oven Vollrath - Free user manual and instructions

Product Type	Salamander Broiler for Food Service
Brand	Vollrath
Model	CM212020
Category	Oven
Usage	Commercial (medium volume food service, restaurants)
Power Supply	208-240 V, 50/60 Hz (according to nameplate)
Timer	Yes, adjustable from 0 to 60 minutes or continuous operation
Power Switch	Yes, on/off mains
Reset Button	Yes, in case of power surge
Shelf	One height-adjustable shelf
Cooling Fan	Yes, to cool the appliance
Cleaning	Daily, with soft cloth and mild soap; do not immerse
Safety	Mandatory grounding, do not use extension cord, automatic shut-off
Minimum Clearances	8 in (20.3 cm) on sides
Max Ambient Temperature	40 °C (104 °F)
Spare Parts	Available at vollrathfoodservice.com
Warranty	Limited Vollrath warranty (see terms)
Customer Service	Vollrath Foodservice – contact technical support
Typical Uses	Melting cheese, warming plates, finishing dishes (nachos, fries, etc.)

Frequently Asked Questions - CM212020 Vollrath

How do I use the appliance timer?

Turn the timer knob clockwise to set a cooking time (up to 60 minutes). For continuous operation, turn the knob counterclockwise to the ON position. Once the time expires, the appliance returns to standby.

What should I do if the appliance does not heat?

Check that the appliance is plugged in and the timer is set. If the circuit breaker tripped, check the electrical panel and press the reset button after eliminating the cause. If the heating tubes are broken, contact Vollrath technical support.

How do I clean the appliance?

Turn off the appliance, unplug it, and let it cool. Remove the shelf, clean it with a soft cloth and mild soap, rinse, and dry. Clean the inside and outside with a slightly damp cloth and mild soap. Never immerse the appliance or use steel wool.

What electrical voltage is required?

The appliance must be plugged into a grounded outlet matching the voltage indicated on the nameplate (typically 208-240 V). Do not use an extension cord or power strip.

Can I use an electrical extension cord?

No, it is prohibited to use an extension cord or power strip. Plug the appliance directly into a suitable wall outlet.

What should I do if the circuit breaker trips?

Check the electrical panel to reset the circuit breaker. Inspect the appliance: look for an object blocking the fan. If the fan is free, press the reset button on the appliance. If the problem persists, contact technical support.

How do I install the appliance?

Place the appliance on a flat, horizontal surface with the feet installed. Leave a clearance of at least 20.3 cm (8 in) on the sides. Do not place objects under the appliance and avoid placing it near other heat sources.

Can the appliance operate continuously?

Yes, turn the timer knob counterclockwise to the ON position for continuous operation at full power. The appliance will stay on until you manually turn it off.

How do I contact Vollrath technical support?

Visit vollrathfoodservice.com for contact information. Have the item number, model (CM212020), serial number, and proof of purchase ready. Do not send the appliance directly without instructions.

What types of dishes can I prepare with this appliance?

This appliance is designed for melting cheese, warming plates, and browning dishes like nachos, cheese fries, potato skins, and garlic bread. It is not intended for cooking raw products.

USER MANUAL CM212020 Vollrath

Thank you for purchasing this Vollrath® product! Save this manual for reference and packaging in case shipping is necessary.

SAFETY PRECAUTIONS

To help ensure safe use, please read and fully understand this manual and all safety messages before operation!

WARNING

Warning indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Caution indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: Addresses practices not related to physical injury.

To reduce risk of injury and damage to the unit

• Use only grounded electrical outlets matching the nameplate-rated voltage.
• Use unit in a flat, level position.
• Unit must be installed by a qualified person in accordance with all local and national codes and ordinances.
• Do not use an extension cord or plug this unit into a power strip or multi-outlet power cord.
• Before cleaning or moving, turn the unit off, allow it to cool, and unplug it.
• Do not spray controls or outside of unit with liquids or cleaning agents.
• Do not clean the unit with steel wool.
• Keep unit and power cord away from open flames, electric burners, and excessive heat.
• Operate in non-public areas, away from children—and attend the unit during use.
• Only operate a unit that is functioning properly and is not damaged.
• Clean the unit daily per the instructions in this manual.
• Do not set anything on top of the unit or door; never stack units.
• The unit may be hot, even though the indicator light is off.
• After unplugging, the heating element and surrounding components could be hot and should not be touched or placed on combustible surfaces.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or a qualified person in order to avoid a hazard.

Exterior view of a stainless steel kitchen appliance with a double door and ventilation slots (no visible text or symbols)

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Exterior view of a stainless steel laboratory oven with control panel and side shelves (no visible text or symbols)

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Item Model Description
CM2-12020	JW1	20" (51 cm) Cheese Melter, 120V
CM2-12026 JW2	26" (66 cm) Cheese Melter, 120V

FUNCTION AND PURPOSE

This unit is intended to melt cheese, warm plates, and finish cooked foods such as nachos, cheese fries, potato skins, and garlic bread in medium-volume food service operations and restaurants. It is not intended for household, industrial, or laboratory use.

UNPACKING THE UNIT

When no longer needed, dispose of all packaging and materials in an environmentally-responsible manner.

1. Remove packing material, tape, and protective plastic.
2. Clean glue residue left over from the plastic or tape.
3. Install the four legs and feet onto the unit.

INSTALLATION

Location and Clearance Requirements

• This unit must be installed adjacent to non-combustible items and surfaces, in a flat location. Do not place objects under unit.
• Unit must be used with installed legs.
• Allow a minimum of 8" of clearance (20.3 cm) on sides.
• Do not place the unit next to heat-producing appliances.
• Ambient temperatures must be at or below 104 °F (40 °C).

FEATURES AND CONTROLS

Technical diagram of a device with labeled components A, B, C, D and E, showing internal structure and wiring connections.

A. Fan—provides airflow to cool the unit.
B. Adjustable Shelf—provides a versatile surface for pans.
C. Timer— keeps unit continually on (turned counterclockwise), or on for a specified time (turned clockwise).
D. Main Power Switch—turns unit on and off.
E. Reset Button—trips if too much electricity runs through.

BEFORE FIRST USE

Before using, the unit must be thoroughly cleaned per the instructions in the following section.

CLEANING

To maintain appearance and increase the service life, clean the unit daily with non-abrasive materials.

	WARNING
	Electrical Shock Hazard.Keep liquids from entering the unit; this could cause a short circuit or electrical shock. Do not spray the unit, cord, plug, or immerse the unit or components in liquid or foam

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating.

Allow hot surfaces to cool before handling or cleaning. Do not allow water to contact the cooking surface; splattering or spraying could occur.

1. Turn off and unplug the unit.
2. Protect your hands and remove hot food.
3. Allow unit to cool completely.
4. Remove the shelf. Wash, rinse, and thoroughly dry the shelf.
5. Ensure the unit is unplugged. Clean the interior and exterior of the unit with a soft cloth barely dampened with a small amount of mild soap and a little water.
6. Wipe the soap off with a clean cloth slightly dampened with only water, then dry unit before reinstalling the shelf.
7. Clean the air intake with a clean, dry cloth or paper towel.

OPERATION

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating or allow skin to come into close contact with steam.

Allow hot surfaces to cool before handling or cleaning. Do not allow water to contact the cooking surface; splattering or spraying could occur.

WARNING

Fire Hazard.

Operating the unit without legs could cause damage and creates a fire hazard.

1. Plug the unit into a grounded electrical outlet that matches the nameplate rating. NOTICE: Using voltage other than that on the nameplate, modifying the power cord, or altering electrical components will damage the unit and void the warranty.

2. Adjust the shelf to the desired position.

3. Turn the unit on with the Main Power Switch. One element will turn on and the oven will be in Standby Mode.
4. Turn the dial clockwise to set the timer for 10 minutes and allow the unit to preheat. The second element will turn on and the oven will be at full power. If the dial is turned counterclockwise to ON, the second element will remain on continuously.
5. Place cooked food in an oven-safe pan on the unit shelf.
6. Set the timer for the desired number of minutes to melt cheese or brown/finish food. If the timer is used and it expires, unit will return to Standby Mode. If the dial was turned counterclockwise to ON, unit will remain at full power continuously.
7. When done using the unit, turn the Main Power Switch off.

TROUBLESHOOTING

Problem Potential Cause Course of Action
Unit does not heat.	Unit is not plugged in. Plug unit	in.
	Timer has not been set.	Turn timer ON (counterclockwise), or set for desired number of minutes (clockwise).
	Wall breaker tripped.	1. Check for a tripped breaker.2. If the breaker is not tripped, inspect the unit for broken heating tubes.3. If tubes are broken, call Vollrath Technical Services.
	Reset tripped.	1. Check for an object that could be preventing the fan from turning.2. If there is an object, turn off and unplug the unit; wait 30 minutes for it to cool.3. Remove the object.4. Plug the unit in and turn it on with the Main Power Switch.5. Press the reset button.6. If the problem persists, contact Vollrath Technical Services.
	Heater tubes burned out or the Timer. malfunctioned.	Contact Vollrath Technical Services.
Unit does not heat or repeatedly overheats.	Fan blades are dirty or there is a problem with the fan.	1. Inspect air intake to see if it is dirty.2. If the air intake needs cleaning, turn off and unplug the unit.3. Wait 30 minutes for the unit to cool.4. Clean the air intake with a dry cloth or paper towel.5. Plug the unit in and turn it on with the Main Power Switch.6. Press the reset button (see above).7. If the problem persists, contact Vollrath Technical Services.
Fan does not run.	Fan malfunctioned.	Turn unit continually on for 10 minutes; if fan does not run, contact Vollrath Technical Services.

SERVICE AND REPAIR

Serviceable parts are available on vollrathfoodservice.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.

When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.

For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.

United States

The Vollrath Company, L.L.C. Headquarters

1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Spain

Vollrath Pujadas Sau

CTRA De Castanyet, 132

P.O. Box 121

17430 Santa Coloma de Farners

Girona

Spain

Tel. [phone]

[e-mail]

China

Vollrath (Shanghai) Trading Limited

Rm 906, Building A

Hongwell Plaza

1308 Lianhua Road

Minhang District

Shanghai, 201102

Tel. [phone]

[e-mail]

Mexico

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 2-C Col. Santa

Maria Tequepexpan 45601

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]

VOLLRATH®

MANUEL D'UTILISATION

Exterior view of a stainless steel laboratory oven with cooling fan and side panel (no visible text or symbols)

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Exterior view of a stainless steel laboratory oven with a black control panel and side-mounted dish (no visible text or symbols)

JW2

Article Modèle	Description
CM2-12020	JW1	20" (51 cm) salamandre, 120V
CM2-12026 JW2	26" (66 cm)	salamandre, 120V

FONCTION ET OBJET

The Vollrath Company, L.L.C. Headquarters

1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Spain

Vollrath Pujadas Sau

CTRA De Castanyet, 132

P.O. Box 121

17430 Santa Coloma de Farners

Girona

Spain

Tel. [phone]

[e-mail]

China

Vollrath (Shanghai) Trading Limited

Rm 906, Building A

Hongwell Plaza

1308 Lianhua Road

Minhang District

Shanghai, 201102

Tel. [phone]

[e-mail]

Mexico

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 2-C Col. Santa

Maria Tequepexpan 45601

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]

VOLLRATH®

MANUAL DEL OPERADOR

DERRETIDORES DE QUESO DE 20 Y 26 PULGADAS (51 Y 66 CM)

Exterior view of a stainless steel oven with ventilation grilles and a side door (no visible text or symbols)

JW1

Exterior view of a stainless steel laboratory oven with control panel and side-mounted dish (no visible text or symbols)

JW2

The Vollrath Company, L.L.C. Headquarters

1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Spain

Vollrath Pujadas Sau

CTRA De Castanyet, 132

P.O. Box 121

17430 Santa Coloma de Farners

Girona

Spain

Tel. [phone]

[e-mail]

China

Vollrath (Shanghai) Trading Limited

Rm 906, Building A

Hongwell Plaza

1308 Lianhua Road

Minhang District

Shanghai, 201102

Tel. [phone]

[e-mail]

Mexico

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 2-C Col. Santa

Maria Tequepexpan 45601

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]