DU1040 - Vacuum Cleaner KENMORE - Free user manual and instructions

USER MANUAL DU1040 KENMORE

PACKING LIST Your KENMORE BAGLESS UPRIGHT VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton: 1 Upright Vacuum Cleaner (with Floor Nozzle) 1 Handle 1 Flexible Hose 1 Wand 1 Attachment Holder 1 Hose Storage Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way. For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner. Model No.____________________________________________ Serial No. ____________________________________________ Date of Purchase ______________________________________ Keep this book and your sales check (receipt) in a safe place for future reference.

1 Use & Care Guide- 3 - WARNING! Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:

IMPORTANT SAFETY INSTRUCTIONS

• Use your vacuum cleaner only as described in this Use & Care Guide. Use only with manufacturer’s recommended attachments.

• Disconnect electrical supply before servicing or cleaning out the brushroll area. Failure to do so could result in the brushroll unexpectedly starting, causing personal injury from moving parts.

• Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.

• To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any objects into openings.

• Do not use with any opening blocked; Read all instructions in this guide before assembling or using your vacuum cleaner. keep free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• Do not put on chairs, tables, etc. Keep on floor.

• Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use vacuum cleaner without dust cup and/or filters in place.

• Always clean the dust cup after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the filters, reduce airflow and can cause damage to the vacuum cleaner. Failure to clean the dust cup could cause permanent damage to the vacuum cleaner.

• Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner or dust cup.

• You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.- 4 -

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household use . Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.- 5 -

VACUUM CLEANER WARRANTY

LIMITED WARRANTY FOR ONE YEAR from the date of sale this product is warranted against defects in material or workmanship. WITH PROOF OF SALE a defective product will be replaced free of charge. The Kenmore brand is used under license. Direct all claims for warranty service to: 1-877-531-7321 (US) / 1-844-608-3081 (CA). This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used for other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Cleva North America, Inc., Greenville SC 29607- 6 -

Flexible Hose Power Button Connection Hose Upholstery Tool 3-in-1 Combination Tool Handle Wand Carrying Handle Dust Cup Dust Cup Lid Release Button Dust Cup Release Button Hose Storage Lower Hose Connection Suction Control Lower Cord Hook Power Cord Upper Cord Hook Pet HandiMate

Attachment Holder Floor Nozzle Height Adjust Selector Hose Release Button Accessory Storage Extension Wand- 8 -

1. Insert the handle into the wand until you

2. Insert the wand into the main body until

3. Align the attachment holder clip with

the front of the wand as shown. Make sure the oval hole aligns with the corresponding protrusion on the wand. Push and snap into place on wand. Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to verify that you have received all the components of your new Kenmore Bagless Upright Vacuum Cleaner. Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage. ASSEMBLY INSTRUCTIONS Attachment Holder

4. Align the hose storage with the back of

the wand as shown. Make sure the large oval hole aligns with the corresponding protrusion on the wand. Push and snap into place on wand. Hose Storage- 9 -

7. Insert the combination tool onto the

accessory storage post located on the back of the main body. The Pet HandiMate

is stored in the attachment holder on the wand. ASSEMBLY INSTRUCTIONS

8. Make sure the upper cord hook is in

the proper position as shown. Wrap the power cord loosely around the upper and lower cord hooks. NOTE: Make sure to wrap the power cord around the upper cord hook first, and then around the lower cord hook to avoid damaging the power cord.

5. Insert one end of the flexible hose into

the main body as shown until you hear a ‘click’. Then run the flexible hose over the hose storage. Insert the other end of the hose into the lower hose connection as shown until you hear a ‘click’.

6. Store the extension wand under the hose

storage as shown. Make sure the smaller end of the extension wand is upward. Push and snap into place. Upper Cord Hook Hose Storage Lower Hose Connection

II1. Turn the upper cord hook to either side and down to release the power cord.

CAUTION Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Use caution when operating near children or pets. OPERATING INSTRUCTIONS

POWER CORD – RELEASE & USE

WARNING To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. Upper Cord Hook

9. Lock power cord plug onto the power

cord. WARNING Electrical Shock and Personal Injury Hazard Wrapping the cord too tightly with excessive stress on the cord may cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage. ASSEMBLY INSTRUCTIONS Power Cord Plug Power Cord- 11 -

2. Detach the power cord plug from the

3. Be sure the power cord is locked into

the lower locking notch and the upper locking notch as shown. This will help manage the power cord when operating the vacuum cleaner. NOTE: Lock the power cord into the lower locking notch first and then lock it into the upper locking notch to avoid damaging the power cord. Make sure the power cord can move freely and is not over-extended when locking it into the lower locking notch.

4. Plug the power cord plug into an outlet

located near the floor. WARNING Personal Injury and Product Damage Hazard

• When any abnormality/failure occurs, stop using the product immediately and disconnect the power plug.

• DO NOT use outlets above counters. Damage from cord to items in surrounding area could occur.

5. Press the power button with your foot to

turn the vacuum cleaner on.

6. Once you have completed vacuuming,

press the power button again; unplug the power cord plug from the outlet.

7. To store power cord after use, turn upper

cord hook to the upright position. Then wrap cord loosely around cord hooks.

POWER CORD - RELEASE & USE

Upper Locking Notch Lower Locking Notch WARNING Electrical Shock and Personal Injury Hazard Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.2. Turn on the vacuum cleaner by pressing the power button with your foot.

3. Once the vacuum is on, operate the

vacuum cleaner by tilting the handle back towards you and the nozzle is flush with floor surface.

4. Once you have completed vacuuming,

press the power button again. Return the handle to the fully upright position by pushing the handle forward until the vacuum body is locked down in place. Unplug the power cord from the power outlet. UPRIGHT MODE NOTE: Make sure the vacuum cleaner is completely assembled and the dust cup is empty before using. Do not operate vacuum cleaner without filters in place.

1. Release the handle by placing foot on

the floor nozzle and pull back to change handle position. NOTE: Always keep the brushroll free of carpet fiber, string, or hair build-up to maintain a longer life of the brushroll belt. If the brushroll is entangled by any string or hair, stop using and clean the brushroll immediately.

PILE HEIGHT SELECTION AND SETTINGS

Select a pile height setting by turning the height adjust selector located on the floor nozzle. Suggested Pile Height Settings There are four (4) pile height settings on the vacuum cleaner. For best deep down cleaning of low pile carpet, use the MED LOW setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets.

OPERATION MODES Power Button Height Adjust SelectorSuggested settings are: LOW – Bare floor MED LOW – Low pile carpet MED HIGH – Medium to deep pile HIGH – Shag, deep pile, or scatter rugs

NOTE: Brushroll continues to rotate when using the vacuum in the above floor mode. DO NOT place the vacuum on the deep pile carpet to avoid damage to carpet.

1. Place the vacuum cleaner in the upright

2. Press the hose release button and

release the flexible hose for above floor cleaning.

3. Choose the desired extension wand/

attachment and insert it into the flexible hose.

4. Turn on the vacuum cleaner by pressing

the power button with your foot.

5. Once you have completed vacuuming,

press the power button again and unplug the power cord from the power outlet. NOTE: The attachment also can insert directly into the flexible hose for above floor cleaning. CAUTION Do not allow the vacuum cleaner to remain in one spot for any length of time when the brushroll is turning. Damage to carpet may occur. CAUTION Incorrect setting may damage floor.

The 3-in-1 combination tool can be attached to the end of the flexible hose and the extension wand. Slide the collar of the tool over the open end of the hose or wand. Use the 3-in-1 combination tool in crevice tool mode for cleaning in tight spaces such as furniture, between cushions, and stairs. See ATTACHMENT USE TABLE (page 15). Press the release button to remove th brush tool. Set the combination tool in upholstery brush mode as shown. Use in upholstery To return the combination tool to crevice tool mode, press the release button and slide the brush tool down the combination tool. UPHOLSTERY TOOL The upholstery tool can be attached to the end of flexible hose and the extension wand. Slide the collar of the tool over the open end of the hose or wand. Use the upholstery tool for cleaning fabric surfaces such as fabric sofa and bedsheets. See ATTACHMENT USE TABLE (page 15). brush mode for cleaning fabric surfaces such as fabric sofa. See ATTACHMENT USE TABLE (page 15). Set the combination tool in dusting brush mode by pressing the release button and sliding the dusting brush side of the brush tool to the end of the combination tool. Use in dusting brush mode for cleaning loose surfaces such as drapes. See ATTACHMENT USE TABLE (page 15).

CAUTION When using attachments, be careful not to over extend the flexible hose when reaching. Trying to reach beyond the hose stretch capability could cause the vacuum cleaner to tip over. CAUTION DO NOT pull the vacuum cleaner around the room by the hose. Property damage or personal injury could result. OPERATION MODES ATTACHMENTS

Release Button Dusting Brush

can be attached to the end of the flexible hose and the extension wand. Pet HandiMate

for cleaning fabric surfaces such as furniture and carpet. See ATTACHMENT USE TABLE (page 15). WARNING NEVER use the Pet HandiMate

directly on pets, as it can cause injury. CAUTION Use attachments when the vacuum cleaner is upright. *Always clean attachments before using on fabrics.

ATTACHMENT USE TABLE

= Applicable ATTACHMENT CREVICE TOOL DUSTING BRUSH UPHOLSTERY BRUSH Between Furniture* Cushions* Drapes* Stairs Baseboards Carpet Bare CLEANING AREA UPHOLSTERY TOOL PET HANDIMATE ®SUCTION CONTROL To assist with push/pull force of the vacuum on surfaces like thick carpet, the suction control valve can be opened to help reduce suction. Note that for best cleaning results, the suction control valve must be fully closed.

• Slide to right to open the suction control and decrease suction. Opening control decreases suction for draperies and lightweight rugs.

• Slide to left to close the suction control and increase suction. Closing control increases suction for upholstery and carpets.

PERFORMANCE/SAFETY FEATURES

BY-PASS VALVE This vacuum cleaner has a By-Pass Valve which prevents motor overheating and damage. The valve opens to provide cooling air when a clog prevents normal air flow to the vacuum cleaner suction motor. You will notice a change of sound as air rushes through the valve opening. To correct the problem: remove any clogs, check and replace filters if needed, check and empty dust cup if needed. NOTE : The By-Pass Valve may open when using attachments or when cleaning new carpet due to reduced airflow or air path is blocked, caused by the attachments themselves or by new carpet lint filling the dust cup quickly.

Decrease Suction Increase Suction1. Turn off and unplug vacuum cleaner. DO NOT drip water on vacuum cleaner.

2. To clean exterior, or to reduce static

electricity and dust build-up, wipe outer surface with a clean, soft cloth that has been dipped in a solution of mild liquid detergent and water, then wrung dry. Wipe dry after cleaning. NOTE: Wash attachments in warm soapy water, rinse and air dry. Do not clean in dishwasher.

1. Place attachments in storage position if

necessary (see page 9).

2. Gather the cord and wrap it loosely

around the upper and lower cord hooks. Lock plug retainer onto the power cord.

3. Store the vacuum cleaner in a dry,

indoor area, on the floor with the handle locked in the upright position.

Always follow all safety precautions when performing maintenance to the vacuum cleaner.

VACUUM MAINTENANCE AND CARE

WARNING Electrical Shock and Personal Injury Hazard Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.

CAUTION Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks. WARNING Electrical Shock and Personal Injury Hazard Wrapping the cord too tightly puts stress on the cord and can cause cord damage. A damaged cord is an electrical shock hazard and could cause personal injury or damage.1. Press the dust cup release button to remove the dust cup from the main body.

3. Position dust cup area of vacuum over

a waste receptacle. Press down on the dust release button to open dust cup lid and allow contents to drop into waste receptacle.

2. Remove any clogs that might be located

in the suction port.

4. Shake the dust cup to release any debris

that might hang in the pre-filter.

5. Reinstall and insert the dust cup into the

slots on the bottom of the main body, then press the dust cup into locked slot and click into place. NOTE: For best performance, empty dust cup after every use. Never operate vacuum cleaner without dust cup and filters in place.

WARNING Always unplug power cord from electrical outlet before performing any service on vacuum cleaner. Dust Cup Release Button Dust Cup

Dust Release Button3. Clean pre-filter by gently tapping over a trash container. Tap on several sides to ensure best cleaning.

4. Reinstall the dust cup into the main

body. See installation instructions in the EMPTYING DUST CUP (page 18). The pre-filter is located inside the dust cup. Clean the pre-filter as needed to optimize suction power.

1. Remove the dust cup as outlined in the

EMPTYING DUST CUP (page 18). NOTE: Make sure dust cup is free of debris before opening.

2. Press the dust cup lid release button, and

open the lid. Pre-fitler It is recommended to clean the foam and felt filters with cold water every three months. NOTE: When the cleaning of filters no longer restores vacuum cleaner suction to full power, or the filters are worn or broken, replace the filters. To purchase filters, call 1-877-531-7321 (US) / 1-844- 608-3081 (CA). Regularly clean and replace the filters to keep the vacuum's suction power optimal.

1. Remove the dust cup as outlined in the

EMPTYING DUST CUP (page 18).

2. Remove the foam and felt filters.

PRE-FILTER CLEANING Dust Cup Lid Release Button

FOAM AND FELT FILTERS CLEANING

3. Wash with cold water only. DO NOT

use detergent or soap. Squeeze by hand and allow to air dry. Allow all filters to dry 24 hours before putting back into vacuum cleaner. NOTE: DO NOT operate without foam and felt filters installed. DO NOT wash in the dishwasher. DO NOT install foam and felt filters if damp.

4. Replace foam and felt filters into the

vacuum cleaner. Replace belt whenever a burning rubber smell caused by excessive slippage occurs.

1. Lay the vacuum cleaner on floor with the

bottom up and the floor nozzle flat.

2. Use a Phillips head screwdriver to

remove the six screws from the lower plate. WARNING Always unplug power cord from electrical outlet before performing maintenance to the vacuum cleaner.

FOAM AND FELT FILTERS CLEANING

hair around the brushroll. Clean any debris from the floor nozzle.

7. Loop the new belt around the motor

shaft and the belt path on the brushroll.

8. Reinstall the brushroll back into the floor

nozzle by placing end caps into slots. First align the end cap of belt side of the brushroll with the slot and insert it into place. Then press down the end cap of the non-belt side firmly into the slot as shown below. Rotate the brushroll to make sure the belt is installed correctly. NOTE: Make sure the belt is in the middle of the belt path as shown.

4. Remove the brushroll by carefully lifting

3. Remove the lower plate from the floor

Belt Path Motor Shaft Belt Brushroll- 22 - NOTE: Check to make sure the small wheel bracket is properly fixed by the lower plate and cannot be lifted off.

10. Reinstall six screws into the lower plate.

Do not over-tighten the screws.

9. Reinstall the lower plate by aligning tabs

on front edge of lower plate with slots in the nozzle first, and then press the lower plate to installed position. BELT CHANGING Small Wheel Bracket

End Cap I- 23 - BRUSHROLL CLEANING To maintain efficient cleaning, the brushroll must be kept free of carpet fiber, string, or hair build-up. If the brushroll is jammed, unplug and turn vacuum cleaner over and check brushroll for fiber and hair build- up. Use scissors to remove any build-up entangled around the brushroll. Cleaning the brushroll periodically is recommended for best performance. WARNING Always unplug the power cord from an electrical outlet before performing maintenance to the vacuum cleaner. PET HANDIMATE

CLEANING WARNING Always unplug the power cord from an electrical outlet before performing maintenance to the vacuum cleaner. CAUTION To reduce the risk of injury from moving parts, remove Pet HandiMate from vacuum hose or wand before servicing.

Cut off any carpet pile and lint entangled around brushroll with a pair of scissors.- 24 -

CHECKING CONNECTION HOSE FOR

1. Check and remove any clogs in the

2. If necessary, release the connection hose

by removing one screw with a Phillips head screwdriver and check for clogs.

3. Reinstall the collection hose and fix with

the screw. Do not over-tighten the screw.

CHECKING FLEXIBLE HOSE FOR CLOGS

If there is noticeable abnormal noise when using the vacuum or the suction power suddenly drops, it is necessary to check the flexible hose for clogs. Frequently check air path to make sure it is free of obstructions.

1. Remove attachments from the end of the

2. Remove the flexible hose ends from

the main body and the lower hose connection by pressing the hose release buttons.

3. Check and remove any clogs in the

4. Reinstall the flexible hose to the vacuum

cleaner. See ASSEMBLY INSTRUCTIONS (page 9). REMOVING CLOGS WARNING Disconnect electrical supply before removing clogs. Failure to do so could result in electrical shock or personal injury. Hose Release Button Hose Release Button Connection HosePROBLEM POSSIBLE CAUSE SOLUTION Vacuum cleaner will mot run. Unplugged at wall outlet. Plug in firmly. The power button is not pressed to start the vacuum cleaner. Press the power button to start the vacuum cleaner. Defective wall outlet. Check with a good appliance or lamp. Be sure the power cord plug is fully plugged into a good wall outlet. The motor is damaged. Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance. Poor job of dirt pick-up. The hose or attachments are not installed correctly. Check the hose and attachments for correct installation and ensure they are snapped firmly in place. Dust cup is not installed correctly. Check dust cup for correct installation and ensure it is snapped firmly in place. Full or clogged dust cup. Empty the dust cup (page 18). There is a clog in the flexible hose or connection hose of the vacuum cleaner. Check and remove all clogs. Follow instructions on page 24. Suction control is in open position. Adjust the suction control to increase suction. Follow instructions on page 16. The foam filter or felt filter needs to be cleaned or replaced. Clean or replace the foam filter or felt filter. Follow the foam filter and felt filter cleaning instructions on page 19-20. The flexible hose is worn. Replace the hose assembly. To purchase parts, call 1-877-531-7321 (US) / 1-844-608-3081 (CA). The connection hose is worn. Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance. The brushroll is worn. Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

Review this table to find do-it-yourself solutions for minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service agent. TROUBLESHOOTING WARNING Disconnect electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.Dust escapes from the vacuum. Dust cup is not installed correctly. Position dust cup correctly and snap firmly in place. Foam filter or felt filter is worn or broken. Check and replace the foam filter or felt filter. To purchase parts, call 1-877-531-7321 (US) / 1-844-608-3081 (CA). Brushroll does not turn. Brushroll is jammed. Remove obstruction. Follow instructions on page 23. Brushroll is not installed correctly. Remove the brushroll and reinstall. Follow instructions on page 20-22. The belt is not routed correctly. Check the belt routing on page 21. The belt is worn or broken. Replace the belt. To purchase parts, call 1-877-531-7321 (US) / 1-844-608-3081 (CA). Airflow restricted with attachments in use; sound changes. Air path is blocked. Check for and remove any clogs and clean the air path. Follow instructions on page 24. Attachments in use restrict air flow. Check attachments for fuzz, lint, pet hair or other debris. Vacuum turns off on its own. The power cord plug is loose from the outlet when using the vacuum. Reinsert the power cord plug fully into the outlet. Avoid pulling or dragging the power cord when using the vacuum. The motor is damaged. Call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.

1. Remove attachments from the end of the

2. Remove the flexible hose ends from

the main body and the lower hose connection by pressing the hose release buttons.