The Dual Boiler BES920 - Coffee machine BREVILLE - Free user manual and instructions

USER MANUAL The Dual Boiler BES920 BREVILLE

Instruction Book - BES920 the Dual Boiler

BREVILLE RECOMMENDS SAFETY FIRST At Breville we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition, we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions. IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following:

• Carefully read all instructions before operating and save for future reference.

• Do not touch hot surfaces. Use handles or knobs as advised in this instruction book.

• To protect against fire, electric shock and injury to persons do not immerse the power cord, plug, or appliance itself in water or other liquids.

• Close supervision is necessary when any appliance is used by or near children.

• If the appliance is to be: − left unattended − cleaned − moved − assembled; or − stored Always switch o the appliance by pressing the POWER button to o and unplug from the power outlet. 2 Breville Recommends Safety First 6 Features 7 Components 9 Operation 19 Coee Making Tips 23 Care & Cleaning 27 Troubleshooting 32 Coees to try Contents3

• Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking o parts and before cleaning the appliance.

• It is recommended to regularly inspect the appliance and power cord. Do not use the appliance if there is damage to the power cord or plug, or after the appliance malfunctions or has been damaged in any way. Immediately stop use and call Breville Consumer Support.

• The use of accessory attachments not recommended by Breville may result in fire, electric shock or injury to persons.

• Do not let the power cord hang over the edge of a table or counter-top or touch hot surfaces.

• Do not place the appliance near the edge of a table or counter- top. Ensure the surface is level, clean and free of water and other substances.

• Do not place the appliance on or near a hot gas or electric burner. Do not place it in,or allow it to come in contact with a heated oven.

• This appliance is recommended for household use only. Do not use this appliance for anything other than its intended use. Do not use outdoors. Do not use in moving vehicles or boats.

• Please note that in order to better serve our customers, internal memory storage has been imbedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and eciently service your appliance. The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip, please contact us at privacy@breville.com4 SPECIFIC INSTRUCTIONS FOR BES920XL

• It is recommended to plug the espresso machine into a properly grounded and dedicated circuit, separate from other electrical appliances.

• Use only cold water in the water tank. Do not use any other liquids. Do not use highly filtered, demineralized or distilled water as this may aect the taste of the coee and how the espresso machine operates.

• Ensure the portafilter is firmly inserted and secured into the group head before starting an extraction. Never remove the portafilter during the extraction process.

• Caution must be used during descaling as hot steam may be released. Before descaling, turn o the machine, allow to cool for at least 1 hour and ensure the drip tray is empty and fully inserted. For instructions, refer to ‘Descale (dESc).’

• Do not attempt to open or service the espresso machine.

• For any maintenance other than cleaning, call Breville Consumer Support or visit a Breville Authorized Service. WARNING To avoid the risk of injury, do not open the brew chamber during the brew process. SHORT CORD INSTRUCTIONS Your Breville appliance is fitted with a short power cord to reduce personal injury or property damage resulting from pulling, tripping or becoming entangled with a longer cord. Longer detachable power cords or extension cords are available and may be used if care is exercised. If an extension cord is used, (1) the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance,(2) the cord should be arranged so that it will not drape over the counter-top or table where it can be pulled on by children or tripped over unintentionally and (3) the extension cord must include a 3-prong grounding plug. BREVILLE ASSIST™ PLUG Your Breville appliance comes with a unique Assist™ Plug, conveniently designed with a finger hole to ease removal from the power outlet.5

MARKING: The Canadian Standards Authority requires any appliances capable of drawing over 1500W to be marked with a ‘duty cycle’ in minutes. For the BES920XL, this ‘duty cycle’ represents the maximum time for which the appliance will draw over 1500W during any 2-hour period of use. It does not indicate the appliance is unsafe for continuous use or is required to be switched o at certain intervals during normal use. SPECIFIC INSTRUCTIONS FOR WATER FILTER

• Filter cartridge should be kept out of reach of children.

• Store filter cartridges in a dry place in the original packaging.

• Protect cartridges from heat and direct sunlight.

• Do not use damaged filter cartridges.

• Do not open filter cartridges.

• If you are absent for a prolonged period of time, empty the water tank and replace the cartridge. HOT SURFACES

This symbol indicates, temperature of accessible surfaces may be high when the appliance is operating and for some time after use.

Dual Stainless-Steel Boilers Dedicated espresso and steam boilers for simultaneous milk texturing and espresso extraction at the optimum temperature. Actively Heated Group Head Commercial 58mm group head with embedded element for optimal thermal stability during extraction. PRECISION CONTROL Electronic PID Temperature Control Electronic temperature control delivers precise water temperature for optimum espresso flavor. Programmable. Regulated Extraction Pressure Over pressure valve (OPV) limits maximum pressure for optimal espresso flavor. Low Pressure Pre-Infusion Gradually increases water pressure to gently expand grinds for an even extraction. Programmable. Dual Pumps Dedicated espresso and steam boiler pumps help maintain constant pressure throughout extraction. Programmable Shot Temperature Adjust water temperature to achieve optimal espresso flavor depending on coee origin and degree of roast. ADDITIONAL FEATURES Backlit LCD Displays current settings and simplifies programming functions. High Volume Instant Steam Dedicated 32 fl.oz (950ml) steam boiler delivers instant and continuous steam. Commercial Steam Wand Stainless steel 360° swivel-action steam wand with 3 hole tip for a silkier texture. Instant Hot Water Dedicated hot water outlet for making Americanos and pre-heating cups. 58mm Full Stainless Steel Portafilter Helps to promote a more even extraction and is easier to clean. Shot Clock Displays duration of the espresso shot being extracted. Auto Start Switches machine on at a specified time. The Razor™ Dose Trimming Tool Patented twist blade trims down the puck to the right level for precision dosing and a consistent extraction. Features7

KNOW YOUR BREVILLE PRODUCT

A. Top-fill 84 fl.oz (2.5L) removable water tank With integrated water filter and backlit level indicator. B. Hot water dial Rotate to start and stop the flow of hot water from the hot water outlet. C. POWER button D. Backlit LCD Displays current settings and simplifies programming functions. E. MENU button Use in conjunction with the LCD to set the programmable functions. F. Espresso pressure gauge Monitors extraction pressure. G. Integrated & removable 58mm tamper H. Heated 58mm group head with embedded element

I. 58mm full stainless steel portafilter

J. Heated cup warming tray K. 1 CUP, 2 CUP and MANUAL buttons With preset shot durations, manual override or reprogrammable durations/volumes. L. Steam lever For instant and continuous steam. M. Dedicated hot water outlet Delivers hot water for Americanos and pre- heating cups. N. 360° swivel action steam wand With 3-hole tip for a silkier texture. O. Descale access point P. Tool storage tray Houses accessories when not in use. Q. Drop down swivel foot Lifts the machine upwards for easy maneuverability. R. Removable drip tray

I. Cleaning tool for steam wand tip

Machine Preparation Remove and discard all labels and packaging materials attached to your espresso machine. Ensure you have removed all parts and accessories before discarding the packaging. Remove the water tank located at the back of the machine by pulling down the water tank handle. Remove the plastic bag containing the water filter and water filter holder. Clean parts and accessories (water tank, portafilter, filter baskets, jug) using warm water and a gentle dish washing liquid. Rinse well then dry thoroughly. TIP To easily maneuver your machine, use the drop-down swivel foot located under the drip tray. When turned to UNLOCK, the swivel foot drops down & lifts the machine upwards, making it easier to access the removable water tank or reposition the machine to another location.

INSTALLING THE WATER FILTER

• Remove the water filter and water filter holder from the plastic bag.

• Soak the filter in cold water for 5 minutes.

• Wash the filter holder with cold water.

• Set the reminder for next month of replacement. We recommend to replace the filter after 3 months.

• Insert the filter into the two parts of the filter holder.

• To install the assembled filter holder into the water tank, align the base of the filter holder with the adapter inside the water tank. Push down to lock into place.

• Fill the water tank with cold water before sliding back into position at the back of the machine and locking into place. NOTE Replacing the water filter after three months or 10.6 USgal / 40L will reduce the need to descale the machine. Filters can be purchased at Breville webpage. NOTE DO NOT use highly filtered, demineralized or distilled water in this machine. This may aect the taste of the coee. Operation10 FIRST USE

1. Ensure tank is filled with cold water.

You can do this by either opening the top-fill water tank lid (push to open), or by removing the water tank at the back of the machine.

2. Check STEAM LEVER and HOT WATER

dial are in the CLOSED position.

3. Press POWER button to turn machine on.

4. The LCD will display ‘Hrd3’, prompting

you to set the water hardness level. Programming this will determine the regularity of the ‘NEW FILTER’ alert which indicates when the water filter in the water tank needs to be replaced. Setting Water Hardness

• Remove the supplied water hardness test strip from the wrapper.

• Dip the test strip into a sample of the water you have filled the tank with. Wait for one minute. The water hardness setting is indicated by the number of red squares displayed on the test strip e.g. 3 red squares indicate a water hardness setting of 3.

• Press UP or DOWN arrow to the required setting from ‘Hrd1’ (softest water) to ‘Hrd5’ (hardest water). Press MENU button to set. Machine will beep to confirm selection. NOTE If there is no selection within 5 minutes, the machine will default to setting ‘Hrd3’.

5. A pumping/vibrating sound will be heard

indicating empty boilers are being filled with water for the first time. The LCD will display the current boiler temperature as it heats up.

6. After approximately 10 minutes, the

machine will reach the default operating temperature (200˚F/93˚C) and all 4 buttons will illuminate. The machine is now in STANDBY mode, ready for the next step, ‘Flushing The Machine’. POWER NOTE You will not be able to select the 1 CUP or 2 CUP functions; access the cleaning cycle in the menu options; or activate the steam wand until the machine has reached operating temperature (STANDBY mode). The machine will beep 3 times if one of these functions is selected.

FLUSHING THE MACHINE

When the machine has reached STANDBY mode:

1. Press 2 CUP button to run water through

the group head for 30 seconds.

2. Rotate HOT WATER dial to the OPEN

position to run water through the hot water outlet. After 30 seconds, rotate HOT WATER dial to the CLOSED position.

3. Lift STEAM LEVER to the OPEN position

to release steam through the steam wand. After 30 seconds, lower the STEAM LEVER to the CLOSED position.

4. Repeat steps 1–3 twice.

5. Re-fill water tank and empty drip

The machine will enter POWER SAVE mode after remaining idle for 1 hour and turn o completely if not used for a continuous 4-hour period. Pressing any button during POWER SAVE (except POWER) or operating the STEAM LEVER or HOT WATER dial will cause the machine to heat-up to operating temperature. Pressing the POWER button during POWER SAVE will turn the machine o. LCD INTERFACE Display modes 3 modes can be displayed on the LCD screen: Shot Temperature, Shot Clock or Clock. Press UP or DOWN arrow to change the display mode.

Displays selected extraction temperature. The default is 200°F (93°C), but can be changed from 190°F–205°F (86°C–96°C). See ‘Extraction Temperature’, page 14.

Displays duration of espresso extraction in seconds. See ‘Extraction Guide’, page 22. Shot clock will be displayed during an extraction and 10 seconds after the extraction before returning to the default shot temperature display mode.

Displays current time. The default is 12:00AM if the time has not been set. See ‘Set Clock’, page 14. If selected, the clock will display for 10 seconds before returning to the default shot temperature display mode. GENERAL OPERATION The 1 CUP & 2 CUP buttons use duration to control espresso volume. The duration times are preset but can be reprogrammed (refer to ‘Reprogramming Shot Duration’, page 13). Alternatively, access the Advanced Features if you wish to use volumetric controls instead of duration to determine espresso volume (refer to ‘Volumetric Control (vOL)’,page 17). 1 CUP BUTTON Press 1 CUP button once to extract a single shot of espresso at the preset duration (25 seconds). The extraction will start using the low-pressure pre-infusion. The machine will stop after 25 seconds and return to STANDBY mode. TIP To by-pass low pressure pre-infusion and deliver water to the group head at full pump pressure, press and hold the 1 CUP button. Release button when the desired amount of espresso has been extracted. This function can be used when purging the group head.12 2 CUP BUTTON Press 2 CUP button once to extract a double shot of espresso at the preset duration (30 seconds). The extraction will start using the low-pressure pre-infusion. The machine will stop after 30 seconds and return to STANDBY mode. TIP To by-pass low pressure pre-infusion and deliver water to the group head at full pump pressure, press and hold the 2 CUP button. Release button when the desired amount of espresso has been extracted. This function can be used when purging the group head. MANUAL BUTTON The MANUAL button allows you to control the espresso duration/volume to suit your preference. Press MANUAL button once to start the espresso extraction. The extraction will start using the low-pressure pre-infusion. Press MANUAL button again to stop extraction. TIP To manually control the low-pressure pre-infusion duration, press and hold the MANUAL button. When the required pre- infusion duration is met, release button to begin full pump pressure. Press MANUAL button again to stop extraction. STEAM For instant steam, move STEAM LEVER to OPEN position. The STEAM LED will illuminate. To turn steam o, move STEAM LEVER to CLOSED position. The machine will return to STANDBY mode.

CAUTION: BURN HAZARD

Pressurized steam can still be released, even after machine has been switched o. Children must always be supervised. HOT WATER For instant hot water, rotate the HOT WATER dial to OPEN position. The HOT WATER LED will illuminate. To turn hot water o, rotate the HOT WATER dial to CLOSED position.The machine will return to STANDBY mode. NOTE You cannot run hot water and extract espresso at the same time. NOTE Hot water will cease to dispense after approx. 30 seconds. Depending on the size of your cup, you may need to close, then re-open the HOT WATER dial. See ‘HOT WATER LED flashing’, page 17.13 PROGRAMMABLE FUNCTIONS To enter program mode, press the MENU button. Continue to press MENU button until the desired function is flashing on the LCD. Program mode allows you to program:

• Set Clock To exit program mode, press EXIT button. NOTE The MENU button is disabled during an extraction or when dispensing hot water.

REPROGRAMMING SHOT DURATION

The 1 CUP and 2 CUP buttons use duration to control espresso volume. Reprogram the preset duration to your preference. Press MENU button until ‘SHOT VOL’ flashes and either ‘1 CUP’ or ‘2 CUP’ is displayed, depending on the button you’d like to reprogram. Without the portafilter in place, press the button you’d like to reprogram (either 1 CUP or 2 CUP button) to start water flow from the group head. Using the shot clock on the LCD, press the 1 CUP or 2 CUP button once the required duration has been reached. Reprogramming 1 CUP button Reprogramming 2 CUP button The machine will beep. Press the EXIT button to set the new duration.

REPROGRAMMING SHOT VOLUME

The 1 CUP and 2 CUP buttons use duration to control espresso volume. Access the Advanced Features if you wish to use volumetric controls instead of duration to determine espresso volume (refer to ‘Volumetric Control (vOL)’, page 17). Then follow these instructions: Press MENU button until ‘SHOT VOL’ flashes and either ‘1 CUP’ or ‘2 CUP’ is displayed, depending on the button you’d like to reprogram. Dose & tamp the portafilter with ground coee. Insert the portafilter into the group head. Press the button you’d like to reprogram (either 1 CUP or 2 CUP button) to start espresso extraction. Press the 1 CUP or 2 CUP button once the desired volume of espresso has been extracted. The machine will beep. Press the EXIT button to set the new volume.14 EXTRACTION TEMPERATURE Press MENU button until ‘SHOT TEMP’ flashes. The LCD will display the current shot temperature. Press UP or DOWN arrow to adjust the temperature. The default is set at 200°F (93°C) but can be changed from 190°F – 205°F (86°C – 96°C). The optimum temperature will depend on the origin of the coee beans, their freshness and degree of roast. We recommend a temperature range between 194°F – 203°F (90°C – 95°C) for optimal flavor. The new temperature will be displayed on the LCD. Press the EXIT button to set. SET CLOCK Setting the clock is optional. Press MENU button until ‘SET CLOCK’ flashes. The default is 12.00AM if time has not been set. Press UP or DOWN arrow to adjust the time. For faster scrolling, press and hold the UP or DOWN arrow. Press the EXIT button to set. AUTO START Auto Start is optional. It allows you to program the specific time when the machine will automatically turn on. By programming your machine, you will not have to wait for it to pre-heat. We recommend programming the machine to start 15 minutes before you plan to use it. Press MENU button until ‘AUTO START’ flashes and the current Auto Start setting (ON or OFF) is displayed on the LCD.15 Press UP or DOWN arrow to set the AUTO START to ON or OFF. If OFF is selected, press the EXIT button to set. If ON is selected, press the MENU button. Press UP or DOWN arrow to the desired Auto Start time. For faster scrolling, press and hold the UP or DOWN arrow. Press the EXIT button to set. A small clock icon will be displayed on the LCD when the Auto Start function has been programmed. CLEANING CYCLE The cleaning cycle cleans the shower screen and back-flushes the group head. Select this feature when the LCD displays ‘CLEAN ME!’ Refer to ‘Cleaning Cycle’, page 23. ADVANCED FEATURES These features should only be accessed by experienced users. To access Advanced Features, with the machine turned o, press and hold the 1 CUP button, then also press the POWER button. Press the UP arrow to the desired feature then press MENU button to access feature settings. Press the EXIT button at any time to exit. POWER POWER TURN POWER OFF THEN PRESS & HOLD Reset Default Settings (rSEt) Use this function to reset all programmable values back to the default settings. The machine has the following default settings:

10. Shot Duration – 1 cup = 25 secs

2 cup = 30 secs16 While ‘rSEt’ is displayed on the LCD, press the MENU button to reset all settings to factory defaults. Machine will beep to confirm selection. ‘Hrd3’ will flash on screen. Machine is now in Water Hardness mode. Determine water hardness with the supplied water hardness test strip. Refer to ‘Setting Water Hardness’, page 10. Press UP or DOWN arrow to the required setting from ‘Hrd1’ (softest water) to ‘Hrd5’ (hardest water). Press MENU button to set. Machine will beep to confirm selection. Setting water hardness will determine the regularity of the ‘NEW FILTER’ alert which indicates when the water filter in the water tank needs to be replaced. Descale (dESC) Select this feature to access the step by step descale procedure on the LCD. Refer to page 24 for the accompanying instructions. Temperature Unit - ˚C/˚F (SEt) Set units to metric or imperial. While ‘SEt’ is displayed on the LCD, press MENU button. Press UP or DOWN arrow to the desired unit. Press MENU button to set. Machine will beep to confirm selection. Steam Temperature (StEA) Adjust the steam boiler temperature ,which in turn controls steam pressure. Lower steam temperature to texture smaller volumes of milk or to have more control. Increase steam temperature to texture larger volumes of milk. While ‘StEA’ is displayed on the LCD, press MENU button. Press UP or DOWN arrow to the desired temperature. Press MENU button to set. Machine will beep to confirm selection. Disable AUTO OFF (A OF) Use this function to disable the Auto O feature. While ‘A OF’ is displayed on the LCD, press MENU button. Press UP or DOWN arrow to select o or on. Press MENU button to set. Machine will beep to confirm selection. Machine Audio (Snd)17 Adjust the audible alerts. While ‘Snd’ is displayed on the LCD, press MENU button. Press UP or DOWN arrow to o (OFF), low(LO) or high (HI). Press MENU button to set. Depending on the selected setting, the machine may beep to confirm selection. Volumetric Control (vOL) Select between volume based (FLo) or time based (SEc) method for espresso dose measurement. While ‘vOL’ is displayed on the LCD, press MENU button. Press UP or DOWN arrow to the desired method. Press MENU button to set. Machine will beep to confirm selection. PREINFUSION PROGRAMMING With the machine on and in STANDBY mode, press UP and DOWN arrow together to enter Pre-Infusion Programming mode.Press MENU button to move between Pre-Infusion Duration (Pd) and Pre-Infusion Power (PP). Pre-Infusion Duration (Pd) The LCD will display the current Pre-Infusion Duration. Press UP or DOWN arrow to vary time. We recommend a range between 5–15 secs as being optimum. Press MENU button to access Pre-Infusion Power or press EXIT button to set. Pre-Infusion Power (PP) The LCD will display current Pre-Infusion Power. Press UP or DOWN arrow to vary power. We recommend a range between 55-65 as being optimum. Press EXIT button to set. ALERTS STEAM LEVER beeps during heat-up The machine will beep 3 times and not reach operating temperature (STANDBY mode) if the STEAM LEVER is in the OPEN position. Move the STEAM LEVER to the CLOSED position. HOT WATER LED flashing during heat-up The machine will not reach operating temperature (STANDBY mode) if the HOT WATER dial is in the OPEN position. The HOT WATER LED will flash. Move the HOT WATER dial to the CLOSED position. HOT WATER LED flashing To ensure water is dispensed at the correct temperature, hot water will cease to dispense after approx. 30 seconds and the HOT WATER LED will flash. Move the HOT WATER dial to the CLOSED position.18 Fill Tank The machine will detect a low water level. The LCD will display ‘FILL TANK’. Fill tank with cold fresh water. The machine will not be able to make coee or hot water while the tank is empty. Clean Me! Indicates when 200 extractions have been carried out since the last cleaning cycle. The cleaning cycle cleans the shower screen and back-flushes the group head. For information on how to clean the machine, refer to ‘Cleaning Cycle’, page 23. New Filter Indicates when the water filter in the water tank needs to be replaced. For information on changing the filter, refer to ‘Replacing the Water Filter’, page 23. The regularity of this alert is determined by the water hardness setting (Hrd1-Hrd5) selected. For information, refer to ‘Setting Water Hardness’, page 10. Temperature flashing Indicates when the machine is heating up or if the temperature drops excessively during use.

TRANSPORTING AND STORING

We recommend draining both boilers completely before transporting the machine or storing for an extended period of time. This procedure is also intended as an anti-freeze measure in the event the machine is exposed to extreme cold temperatures.19 PRE-HEATING Heating your cup or glass A warm cup will help maintain the coee’s optimal temperature. Pre-heat your cup by rinsing with hot water from the hot water outlet and place on the cup warming tray. Heating the portafilter and filter basket A cold portafilter and filter basket can reduce the extraction temperature enough to significantly aect the quality of your espresso. Always ensure the portafilter and filter basket are pre-heated with hot water from the hot water outlet before initial use. NOTE Always wipe the portafilter and filter basket dry before dosing with ground coee as moisture can encourage ‘channeling’ where water by- passes the ground coee during extraction.

SELECTING FILTER BASKET

Single Wall Filter Baskets Use Single Wall filter baskets if grinding fresh whole coee beans Single Wall filter baskets allow you to experiment with grind and dose to create a more balanced espresso. 1 CUP 2 CUP Dual Wall Filter Baskets Use Dual Wall filter baskets if using pre-ground coee. Dual Wall filter baskets regulate the pressure and help to optimize the extraction regardless of the grind, dose or freshness. 1 CUP 2 CUP NOTE Regardless of whether you use Single Wall or Dual Wall filter baskets, use the 1 CUP basket when brewing a single cup and the 2 CUP basket when brewing two cups or a stronger single cup or mug. THE GRIND If grinding coee beans, the grind size should be fine but not too fine. The grind size will aect the rate at which the water flows through the ground coee in the filter basket and the taste of the espresso. If the grind is too fine (looks like powder and feels like flour when rubbed between fingers), the water will not flow through the coee even when under pressure. The resulting espresso will be OVER-EXTRACTED, dark in color and bitter in flavor. If the grind is too coarse the water will flow through the ground coee in the filter basket too quickly. The resulting espresso will be UNDER-EXTRACTED and lacking in color and flavor. Coee Making Tips20

Wipe filter basket with a dry cloth. If using Single Wall filter baskets, grind just enough coee to fill the filter basket. You may need to experiment with how long the grinder needs to run to achieve the correct dose. Tap the portafilter several times to distribute the coee evenly in the filter basket. Tamp down firmly (using approx. 22-33 lbs or 10-15 kg of pressure). The amount of pressure is not as important as consistent pressure every time. As a guide to dose, the top edge of the metal cap on the tamper should be level with the top of the filter basket after the coee has been tamped.

The Razor™ precision dose trimming tool allows you to trim the puck to the right level for a consistent extraction. the Razor

Precision dose trimming tool

• Insert the Razor™ dose trimming tool into the filter basket until the shoulders of the tool rest on the rim of the basket. The blade of the dose trimming tool should penetrate the surface of the tamped coee.

• Rotate the Razor™ dose trimming tool back and forth while holding the portafilter on an angle over a knock box to trim o excess coee grinds. Your filter basket is now dosed with the correct amount of coee.

• Wipe excess coee from the rim of the filter basket to ensure a proper seal is achieved in the group head. TIP If the extraction is too fast, make the grind finer & repeat above steps. If the extraction is too slow, make the grind coarser and repeat above steps.

PURGING THE GROUP HEAD

Before placing the portafilter into the group head, run a short flow of water through the group head by pressing and holding the 1 CUP button. Allow water to flow for 5 seconds, then release the 1 CUP button to stop the flow of water. This will purge any ground coee residue from the group head and stabilize the temperature prior to extraction.

INSERTING THE PORTAFILTER

Place the portafilter underneath the group head so the handle is aligned with the INSERT position. Insert the portafilter into the group head and rotate to the right until the handle is securely locked in place. Rotating past the center will not damage the silicone seal.21 EXTRACTING ESPRESSO

• Place pre-warmed cup(s) beneath the portafilter and press the MANUAL, 1 CUP or 2 CUP button.

• As a guide, the espresso will start to flow after 8–12 seconds (this includes pre-infusion time) and should be the consistency of dripping honey.

• If the espresso starts to flow before 7 seconds you have either under dosed the filter basket and/or the grind is too coarse. This is an UNDER-EXTRACTED shot.

• If the espresso starts to drip or flow after 12 seconds, then you have either overdosed the filter basket and/or the grind is too fine. This is an OVER-EXTRACTED shot. A great espresso is about achieving the perfect balance between sweetness, acidity and bitterness. The flavor of your coee will depend on many factors, such as the type of coee beans, degree of roast, freshness, coarseness or fineness of the grind, dose of ground coee, and tamping pressure. Experiment by adjusting these factors just one at a time to achieve the taste of your preference. TEXTURING MILK

• Always start with fresh cold milk.

• Fill the jug just below the “V” at the bottom of the spout.

• Position the steam tip above the drip tray and lift the STEAM LEVER to purge the steam wand of any condensed water.

• Insert the steam tip ¼-¾” (1-2cm) below the surface of the milk, close to the right hand side of the jug at the 3 o’clock position.

• Move the STEAM LEVER to the OPEN position.

• Keep the tip just under the surface of the milk until the milk is spinning clockwise, producing a vortex (whirlpool eect).

• With the milk spinning, slowly lower the jug. This will bring the steam tip to the surface of the milk & start to introduce air into the milk. You may have to gently break the surface of the milk with the tip to get the milk spinning fast enough.

• Keep the tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sucient volume is obtained.

• Lift the handle of the jug to lower the tip beneath the surface, but keep the vortex of milk spinning. The milk is at the correct temperature (140–150°F or 60–65°C) when the jug is hot to touch.

• Move the STEAM LEVER to the CLOSED position BEFORE taking the tip out of the milk.

• Set the jug to one side. Wipe the wand & tip with a damp cloth. Position the steam tip above the drip tray and lift the steam lever to purge out any residual milk.

• Tap the jug on the bench to collapse any bubbles.

• Swirl the jug to “polish” and re-integrate the texture.

• Pour milk directly into the espresso.

• The key is to work quickly, before the milk begins to separate. HINTS & TIPS

• Fresh, quality coee beans will give you the best possible extraction.

• We recommend quality 100% Arabica beans with a ‘Roasted On’ date stamped on the bag, not a ‘Best Before’ or ‘Use By’ date.

• Coee beans are best consumed between 5–20 days after the ‘Roasted On’ date. Ideally only grind directly before the extraction to maximize flavor.

• Buy coee beans in small batches to reduce the storage time.

• Store coee beans in a cool, dark and dry container. Vacuum seal if possible.22 EXTRACTION GUIDE

• CLEAN ME! will be displayed on the LCD to indicate when a cleaning cycle is required (approx. 200 shots).

• Insert the 1 CUP filter basket into the portafilter, followed by the supplied cleaning disc, followed by 1 cleaning tablet.

• Lock the portafilter into the group head, ensuring it is rotated to the right until the handle is securely locked in place.

• Ensure the water tank is filled with cold water and empty the drip tray.

• Press MENU button until ‘CLEAN CYCLE’ flashes and ‘PUSH’ is displayed on the LCD.

• To start the cleaning cycle, press the illuminated MANUAL button.

• ‘CLEAN CYCLE’ will flash and the machine will start to countdown from 370 seconds.

• When the cleaning cycle has finished, remove the portafilter and ensure the tablet has completely dissolved. If the tablet has not dissolved, repeat the steps above, without inserting a new tablet.

• The cleaning cycle is now complete. Rinse the portafilter and filter basket thoroughly to remove any tablet residue before using.

REPLACING THE WATER FILTER

Assemble water filter parts Ensure parts are connected Install filter in tank Fill tank and wait for 5min to soak filter Install water tankSet current month

Replace filter after 90 days or after 40L (10. US GAL)

The provided water filter helps prevent scale build-up in and on many of the inner functioning components. Replacing the water filter after three months or 10.6 USgal / 40L will reduce the need to descale the machine. The limitation of 10.6 USgal / 40L is based on water hardness level 4. If you are in level 2 area, you can increase this to 16 USgal / 60L. NOTE To purchase water filters, visit Breville webpage. WARNING Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during descaling. Care & Cleaning24

CLEANING THE STEAM WAND

• Immediately after texturing milk, wipe the steam wand with a damp cloth and purge by lifting the STEAM LEVER for a few seconds.

• If any of the holes in the tip of the steam wand become blocked, ensure the STEAM LEVER is in the CLOSED position and clean using the pin on the end of the provided cleaning tool.

• If steam wand remains blocked, remove the tip using the integrated spanner in the cleaning tool and soak in hot water. Screw tip back onto the steam wand using the integrated spanner in the cleaning tool.

CLEANING THE FILTER BASKETS AND

• The filter baskets and portafilter should be rinsed under hot water directly after use to remove all residual coee oils.

• If the holes in the filter baskets become blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coee particles.

• Periodically purge the machine with hot water to rinse out any residual coee. Place an empty filter basket into the portafilter. To by-pass low pressure pre-infusion and deliver water to the group head at full pump pressure, press and hold the 2 CUP button. Release button after 20 seconds.

CLEAR WATER BACKFLUSH

After each coee making session, we recommend doing a clear water backflush before you turn o the machine. Insert the cleaning disc into the filter basket then insert the portafilter into the group head. Press the 2 CUP button and allow pressure to build for 20secs, then press to stop & release pressure. Repeat these 5 times to purge any fine coee grounds and residual coee oils from the brew water paths.

• The drip tray should be removed, emptied and cleaned after each use or when the drip tray indicator is visibly floating. Remove grill from the drip tray. Wash both in warm soapy water. The drip tray full indicator can also be removed from the drip tray.

• The storage tray can be removed and cleaned with a soft, damp cloth (do not use abrasive cleansers, pads or cloths which can scratch the surface).

The outer housing and cup warming tray can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch the surface. NOTE Do not clean any of the parts or accessories in the dishwasher. DESCALE (DESC) NOTE Ensure that the water filter is removed from the water tank before adding the descaling powder when descaling the machine. Use this function to access descale procedures when a descale alert is displayed on the LCD. Please ensure you allow approximately 1.5 hour to complete the entire descale process and follow the step by step instructions. If you’ve25 just finished using your machine, please ensure to turn the machine o and allow to cool for at least 1 hour before starting your descale process. 1 – Prepare for Descale a) Empty the drip tray and insert into position. b) Turn the machine o and allow to cool for at least 1 hour. With the machine o, press and hold the 1 CUP button, then press and hold the POWER button together for 3 seconds. rSEt will appear on the LCD. c) Press UP or DOWN arrow to set mode, the ‘dESC’ will appear on the LCD. Press the MENU button to enter Descale mode. 2 – Empty Boilers a) Remove the grey silicone cover on the lower front panel marked DESCALE ACCESS. Place a cloth over the drip tray to stop steam escaping. REMOVE b) Use a flat-head screwdriver to rotate the right screw counter-clockwise until the valve is fully open. As the valve opens, steam may be released. NOTE If there’s no water released into the drip tray, press and hold the 1 CUP button for 3 seconds. This will release water from the boiler. When the water is completely empty, close the valve by rotating screws clockwise until sealed. Do not overtighten screws to avoid damages to the valves. c) Next, repeat the above process on the left screw. d) Empty the drip tray. Use caution as the drip tray may be hot. e) Empty water tank and remove water filter. f) Place descale solution into water tank, fill with cold water to MAX line, (if an alternative cleaning solution is used, please follow the manufacturer’s26 instructions accordingly). Lock water tank back into position at the back of the machine. 3 – Begin Descale Press 1 Cup button to proceed. Machine will fill boilers with descale solution and heat to temperature. During this time, water may flow through the group head. Wait for countdown timer to reach 0. This allows solution to dissolve scale build-up. However you can proceed to the next step at any time by pressing the 1 Cup button. a) Place a cloth over the drip tray to stop steam escaping. b) Empty boilers by repeating steps 2b and 2c. c) Empty drip tray and insert back to place. d) Empty water tank, then rinse and fill with clean water to the MAX line. Lock water tank back into position. 4 – Flush Boilers Press 1 Cup button to proceed. During this procedure, the LCD will show countdown time (20 minutes). During this time, the machine will fill boilers with fresh clean water and heat to temperature. You can proceed to the next step at any time by pressing the 1 Cup button. a) Place a cloth over the drip tray to stop steam escaping. b) Empty boilers by repeating steps 2b and 2c. c) Empty drip tray and insert back to place. d) Empty water tank, then rinse and fill with clean water to the MAX line. Lock water tank back into position.

5 - Repeat Step 4 Flush Boilers

We recommend flushing boilers again to ensure any residual descale solution is released from the boilers. Press POWER button to exit the Descale mode. The descale process is now complete and ready to use.27

PROBLEM POSSIBLE CAUSES WHAT TO DO

The HOT WATER LED flashes when the machine is turned on

• HOT WATER dial is OPEN. Turn the HOT WATER dial to the CLOSED position. Machine beeps when turned on

• STEAM LEVER is OPEN or has been activated before the machine has reached operating temperature. Move the STEAM LEVER to the CLOSED position. Water does not flow from the group head

• Machine has not reached operating temperature. Allow time for the machine to reach operating temperature. The POWER button will stop flashing when machine is ready.

• Water tank is empty. Fill tank.

• Water tank is not fully inserted and locked into position. Push water tank in fully and lock latch closed. FILL TANK on LCD, but water tank is full

• Water tank is not fully inserted and locked into position. Push water tank in fully and lock latch closed. No steam or hot water • Machine is not turned on. Ensure the machine is plugged in and the POWER button is on. No hot water • Water tank is empty. Fill water tank. No steam • Steam wand is blocked. Use the pin on the end of the provided cleaning tool. If steam wand remains blocked, remove the tip using the integrated spanner in the cleaning tool and soak in hot water. Screw tip back onto the steam wand using the integrated spanner in the cleaning tool. The machine is on but ceases to operate Turn machine o. Wait for 60 minutes and turn machine back on. If problem persists, call Breville Consumer Support. Troubleshooting28 Steam pouring out of group head Turn machine o. Wait for 60 minutes and turn machine back on. If problem persists, call Breville Consumer Support. Espresso only drips from the portafilter spouts, restricted flow

• Coee is ground too finely. Use slightly coarser grind.

• Too much coee in the filter basket. Lower dose of coee by tamping then using the Razor™ dose trimming tool to trim o excess coee.

• Coee tamped too firmly. Tamp between 22–33 lbs or 10–15 kg of pressure.

• The filter basket may be blocked. Use the fine pin on the provided cleaning tool to clear the outlet hole(s) on the underside of the filter basket. If it continues to be blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in the solution for approx. 20 minutes. Rinse thoroughly.29 Espresso runs out too quickly and/or Pressure gauge not reaching 9 bars

• The coee is ground too coarse. Use slightly finer grind.

• Not enough coee in the filter basket. Increase dose of coee. Tamp then use the Razor™ dose trimming tool to trim o excess coee.

• Coee not tamped firmly enough. Tamp between 22-33 lbs or 10-15 kg of pressure. If the above suggestions do not help, check the machine. Place an EMPTY Dual Wall filter basket into the portafilter (either 1 CUP or 2 CUP). Press the MANUAL button. If the pressure gauge reads over 5 bars, the machine is working correctly. Try re-pulling a shot, with coee, using the 3 suggestions above (finer grind, increase dose, increase tamp). If the pressure gauge reads below 5 bar, call Breville Consumer Support.

• Coee beans are stale. Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date. Coee not hot enough • Cups not pre-heated. Rinse cups under hot water outlet and place on cup warming tray.

• Milk not hot enough (if making a cappuccino or latté etc.). Heat milk until base of the jug becomes hot to touch.

• Extraction temperature is too low. Increase extraction temperature. See ‘Extraction Temperature’, page 14. No crema • Coee beans are stale. Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date.

• Using Single Wall filter baskets with pre-ground coee. Ensure you use Dual Wall filter baskets with pre- ground coee.30 Espresso runs out around the edge of the portafilter and/or Portafilter comes out of the group head during an extraction

• Portafilter not inserted in the group head correctly. Ensure portafilter is rotated to the right until the handle is securely locked in place. Rotating past the center will not damage the silicone seal.

• There are coee grounds round the filter basket rim. Clean excess coee from the rim of the filter basket to ensure a proper seal in group head.

• Filter basket rim is wet or underside of portafilter lugs are wet. Wet surfaces reduce the friction required to hold the portafilter in place whilst under pressure during an extraction. Always ensure filter basket and portafilter are dried thoroughly before filling with coee, tamping and inserting into the group head.

• Too much coee in the filter basket. After tamping, trim the coee dose using the Razor™ dose trimming tool. Unable to set Auto Start time

• Clock not set or clock is set with incorrect time. Check that the clock and Auto Start time have been programmed correctly. The LCD will display a clock icon when the Auto Start time is programmed. E1, E2 or E3 error message on LCD

• An error that cannot be reset by the user has occurred. Call Breville Consumer Support. Coee puck is sticking to the shower screen

• This is normal and happens occasionally. The dry puck feature creates a slight vacuum on top of the coee puck which will occasionally hold the puck against the shower screen instead of leaving it in the filter basket. Pumps continue to operate / Steam is very wet & spitty / Hot water outlet leaks

• Using highly filtered, de- mineralized or distilled water which is aecting how the machine is designed to function. We recommend using cold, filtered water. We do not recommend using water with no/low mineral content such as de-mineralized or distilled water. If the problem persists, contact Breville Consumer Support.31 Too much coee extracted

• Coee is ground too coarsely.

• Shot duration/ volume needs to be reprogrammed.

• Adjust the grind size slightly finer. Tamp then use the Razor™ dose trimming tool to trim o excess coee.

• Reprogram the shot duration/volume. Refer to ‘Reprogramming Shot Duration & Volume’, page 13. Not enough coee extracted

• Coee is ground too finely.

• Shot duration/ volume needs to be reprogrammed.

• Adjust the grind size slightly coarser. Tamp then use the Razor™ dose trimming tool to trim o excess coee.

• Reprogram the shot duration/volume. Refer to ‘Reprogramming Shot Duration & Volume’, page 13. Amount of coee extracted has changed, but all settings are the same

• As coee beans age, the extraction rate changes and can aect the shot volume.

• Adjust the grind size slightly finer. Tamp then use the Razor™ dose trimming tool to trim o excess coee.

• Reprogram the shot duration/volume. Refer to ‘Reprogramming Shot Duration & Volume’, page 13.

• Use freshly roasted coee beans with a ‘Roasted On’ date and consume between 5–20 days after that date. Pressure Gauge is not working

• Incorrect dose or not enough coee in the filter basket.

• Use the supplied 'Razor' to ensure the correct dose of coee in the portafilter.

• Using old roasted coee beans beyond expiry date.

• Use freshly roasted coee within four weeks of roasted date.

• The coee grind is too coarse.

• Adjust the grind to a finer setting.

• AUse a rubber disc and place inside the one cup filter basket (no coee) and run a shot; when the needle moves, then pressure gauge dial is working.32 Coee to Try CAPPUCCINO A single shot of espresso with textured milk and garnished with drinking chocolate. ESPRESSO Intense and aromatic, it is also known as short black and is served in a small cup or glass. LATTÉ A latté consists of a single espresso with textured milk and approximately 10mm of foam. MACCHIATO Traditionally served short, the macchiato is also poured as an Americano with a dash of milk or a dollop of textured milk. AMERICANO A shot of espresso (single or double) with hot water. Also known as a long black. RISTRETTO A ristretto is an extremely short espresso of approximately 15ml, distinguished by its intense flavor and aftertaste.FR-CA MANUEL D'INSTRUCTIONS Manuel d'instructions - BES920 the Dual Boiler

Assemble water filter parts Ensure parts are connected Install filter in tank Fill tank and wait for 5min to soak filter Install water tankSet current month

Replace filter after 90 days or after 40L (10. US GAL)

CONOZCA SU PRODUCTO BREVILLE

• Due to continued product improvement, the products illustrated/photographed in this brochure may vary slightly from the actual product.